Weekly News Round-Up: Friday 29 January 2021

HB Accident Repair Network opens new Manchester site

HB Accident Repair Network, incorporated by three former directors of Howard Basford, have opened a new facility in Manchester.

The business has opened its first bodyshop site – a 23,000sqft facility in Swinton – creating 45 jobs, with plans to create more than 200 in the North West over the next three years.

After a five-year interlude, original company chairman Tracy Howard, finance director Nick Orr and operations director Martin Isaac have said they have reassembled after spotting a gap in the current market.

The trio plan to expand the HB Accident Repair Network to five sites over the next three years – and will focus on building the business in the North West.

Source

Fix Auto UK secures ombudsman accreditation

Fix Auto UK has secured accreditation to the Motor Ombudsman’s Service and Repair Code to further customer confidence in its services.

The Motor Ombudsman is the Ombudsman dedicated to the automotive sector, and the repairer will now have a working relationship with the organisation. Fix Auto UK will actively and openly promote The Motor Ombudsman’s services at every repair centre within the network to highlight that they are there to help retail customers in the event of a dispute.

Bill Fennell, Chief Ombudsman and Managing Director of The Motor Ombudsman, said: “With more than 100 Fix Auto UK repairers gaining accreditation, this once again expands the extensive coverage of our Code offered to consumers across the UK. This is a very exciting start to the year, and we are very pleased to be a part of the Fix Auto UK journey.”

Price of insurance hits four year low in 2020

The average price of motor insurance in 2020 was at a four year low according to the ABI’s latest Motor Insurance Premium Tracker.

The average price paid for comprehensive motor insurance in 2020 was £465. This was down one per cent on 2019, standing at its lowest level since 2016.

The average premium paid in Q4 2020, at £468, was down three per cent on the same quarter 2019, although, reflecting the seasonal trend, was up two per cent on Q3 2020.

The ABI’s Tracker is based on the price consumers pay for their cover rather than the price they are quoted.

Source

Rye Street Group begins carbon neutral journey

Rye Street Group’s accident repair centres in Borehamwood and Hoddesdon, both LV= sole sites, have been selected as the first of its seven locations to become Carbon Neutral accredited in line with the PAS2060 standard.

Working closely with ECA Business Energy, the business will follow a structured three step process – measure, reduce and offset – to achieve carbon neutrality.

Rye Street Group has already made many changes to reduce its impact on the environment including energy efficient equipment, motion activated LED lighting, a water harvesting system, and only purchasing 100% renewable electricity.

Bill Duffy, Managing Director, Rye Street Group said, “We are delighted to have taken another step forward on our carbon neutral journey. This is something which benefits everyone.”

Source

Copart adds 360° imaging to online auctions

Copart has added to its suite of services available via its patented online auctions with Copart 360° imaging feature (C360).

Part of its ongoing digital transformation programme, C360 imaging sits alongside existing vehicle information that includes 20 quality HD images, detailed Lot descriptions and HPI data, all of which is already provided on every unit. C360 provides 360° exterior and interior HD footage.

Meanwhile, Copart UK plans expand its Wisbech Operation Centre as part of its ongoing growth programme. Currently a 16-acre site, plans to develop a further five acres will increase overall vehicle storage capacity by around 35%.

This follows the company’s recent announcement of its plans to develop a further 23 acres at its Bristol Operation Centre, making it a 63-acre ‘Super Centre’ for the South West.

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AW Repair Group achieves Nissan approval

AW Repair Group’s LV= General Insurance (LV= GI) Sole Supply site in Derby is the first to achieve Nissan approval across its Sole Supply Network.

LV= GI nominated AW’s 12,000sqft site in Derby to achieve the Nissan approval, which AW achieved in six weeks.

James Dunn, AW’s Group Operations Director said, “Partnering with Nissan is a strategic move for AW. Not only does it secure Derby’s first manufacturer approval but electric vehicles are the future and we must invest to stay ahead.”

Source

Tractable partners with Mitchell

Tractable has partnered with Mitchell in North America to enable automotive insurers to produce collision repair estimates automatically from photos.

The pairing claim that Tractable’s artificial intelligence combined with Mitchell’s collision repair data allows repair estimates to be produced in seconds from a smartphone.

“We’re excited to combine our solutions to accelerate accident recovery,” said Alex Dalyac, co-founder and CEO of Tractable. “The Tractable-Mitchell band is here and ready to rock.”

Olivier Baudoux, senior vice president of global product strategy and AI at Mitchell, said: “By collaborating with Tractable, bringing them into our Mitchell Intelligent Open Platform, and combining Tractable’s AI engine with Mitchell Intelligent Estimating, customers can access an advanced, turnkey solution.”

Source

UK car production down by a third

UK car production declined -29.3% in 2020, to 920,928 units, according to the Society of Motor Manufacturers and Traders (SMMT).

December output was down -2.3% to 71,403, with some firms affected by border closures and thus component supply issues.

This rounded off a dreadful year, the worst since 1984 for UK car makers. Manufacturing operations were severely disrupted throughout 2020, with lockdowns and social distancing measures restricting factory output, Brexit uncertainty continuing until Christmas Eve and depressed market demand in key export destinations.

UK commercial vehicle (CV) manufacturing declined -15.5% during the year, with just 66,116 vans, trucks, taxis, buses and coaches leaving production lines.

Source

AGL adopts Solera’s PlanManager

Activate Group Ltd, part of the Activate Group of companies, has adopted Solera’s PlanManager bodyshop management system to help streamline the management of its repair operations.

Activate Accident Repair has already successfully integrated PlanManager into three of its repair sites to date and will be working with the Audatex team to continue the roll out across all of its UK sites throughout 2021.

Victoria Turner, CEO, Activate Accident Repair said: “Working with an innovative partner like Solera complements our mission of being totally tech-led and presenting a transparent, open-book approach to accident repair with our customers. Using PlanManager allows us to implement a more streamlined and efficient workflow process, and is already establishing itself as an integral part of achieving our future expansion plans in the UK.”

Source

Pennings Group becomes paint protection distributor

Pennings Group has become the sole UK distributor for all Ngenco sprayable paint protection coating products, and global training provider for all UK installers and worldwide distributors.

Ngenco originally worked with the Pennings Group to develop the Ngenco Pod – a standalone facility for installers which offers a unique and revolutionary environment to apply the sprayable protective coating.

Matthew Penning, Managing Director of the Pennings Group, said: “This partnership supports our business objective to invest in new technologies, to not only support our core collision repair business, but also to diversify and grow within the automotive sector. Myself and my team are passionate about the product, and are looking forward to growing the business, and working with new and existing installers.”

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Skills crisis braced for perfect storm

The industry has been warned that the already severe skills crisis could be about to get a whole lot worse.

Three factors all brought about by Covid-19 are colliding to create a perfect storm in 2021: the pandemic has meant investment in apprenticeships has nosedived in the last 12 months; older workers have taken stock and many will decide now is the time to leave the industry; while technicians across the board have become disengaged from their employers and have already decided to ‘move on’.

That was the stark warning issued during series three, episode two of the ARC360 webinars, which focused on ‘The Human Side of Business’.

Taking part were panellists Gary Fay, CEO, indentifi Global; Steve Thompson, board vice chairman, AutoRaise and managing director, Industry Insights; and Howard Wolstencroft, managing director, H Samson (Bolton) Ltd.

Talent pool

Gary said, ‘The talent pool is getting smaller, there is absolutely no doubt about that. I think Steve said in 2018 than by 2030 we could fall off a cliff in terms of being able to meet service levels and repair enough cars. I think it could happen even sooner than that. It’s now a necessity to bring in new talent and if you don’t do it your business will simply run out of people.’

While the lack of investment in apprentices and the increased likelihood of older technicians making different choices around work/life balance are both understandable consequences of the pandemic, it is less clear why this health crisis might encourage staff to move on. But that is to ignore the human toll of repeated lockdowns.

Steve said, ‘The human impact has been really hard. It doesn’t matter what age group, it’s been tough. And the longer it’s gone on, the tougher it’s become. As businesses we are more positive than we were in April and May 2020, but maybe we’re not as positive as people because of the fatigue of Covid-19.’

Change

Seeking change is a natural response, and Gary believes that over the course of this year more and more people will decide to act on decisions they have already made.

‘The disengagement has already happened,’ he said.

However, business managers do still have a chance to row back from the abyss by engaging with their colleagues on a more individual level – especially those who are working from home or furloughed.

Gary urged managers to talk to their colleagues about things other than work, to show an interest in them as people and emphasise that they are valued for more than just their productivity.

He said, ‘If you’re not doing it, you’ll be licking your wounds in a year’s time because they won’t forget it. You might have the attitude that ‘if they leave, they leave’, but there aren’t many opportunities to replace them.’

Apprentices

Those opportunities are shrinking still further due to the lack of fresh blood coming into the sector. AutoRaise has urged the entire industry to put the focus back on apprentices, many of whom have been hit hard by the pandemic.

Steve said, ‘We need to remember how tough it is for the school-leaver age-group. It’s dreadful for them. They are missing out on education and their social lives, but on top of that they are trying to get their careers off the ground in the middle of a pandemic and a recession. It’s pretty bleak.

‘AutoRaise is trying to support them and create opportunities for them within the body repair sector, but that requires everyone in the industry to play a part. It’s not just the responsibility of repairers or work providers. It’s everyone’s responsibility to promote the positives of our industry and do our best to give this age group a future.’

Howard agreed. He explained how H Samson (Bolton) Ltd has developed close ties with Bolton College and regularly invites students on site.

‘Bodyshops shouldn’t ask if they can afford apprentices. They should ask if they can afford not to have apprentices. If you don’t then it becomes a vicious cycle because when you need more people you’ll have to go to market and pay the full rate for a qualified technician.’

He also demonstrated the value apprentices bring with a quick calculation which weighed up the investment in an apprentice against the savings it could bring in supporting a more senior technician.

Volumes

Ultimately though, almost every decision a bodyshop makes will be driven by volumes, and it seems Lockdown 3:0 is having a negative effect on work levels. According to an ARC360 poll a third of respondents have seen a ‘significant’ decrease in claims volumes in the past two weeks, with 44% reporting a ‘slight’ decrease. As a result, 46% of respondents are now operating at 60-80% of normal volumes, with a further 35% saying they have fallen even further, to between 40% and 60%.

Planning for the future can seem impossible during such extreme conditions. Encouragingly though, it seems many are still pressing ahead with growth strategies, particularly those based in the Midlands and further north.

Gary said, ‘There are pockets of optimism. London closed down hard and hasn’t come back on stream yet, like much of the South East, but there is much more confidence and activity from Northampton upwards. Some people, mainly groups, are executing their strategies and are quite buoyant, but smaller independents are standing still, which is really regression.’

ARC360, in association with I Love Claims, is supported by corporate partners BASF, BMS, Copart, EMACS, Entegral, Enterprise Rent-a-Car, Mirka, Nationwide Vehicle Recovery Assistance, S&G Response, Sherwin Williams and CAPS; partners asTech, The Green Parts Specialists, Indasa, Innovation Group and Prasco; and strategic partners AutoRaise; NBRA; RepairTalks; and TrendTracker.

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Copart adds 360° imaging to online auctions

Copart has added to its suite of services available via its patented online auctions with Copart 360° imaging feature (C360).

Part of its ongoing digital transformation programme, C360 imaging sits alongside existing vehicle information that includes 20 quality HD images, detailed Lot descriptions and HPI data, all of which is already provided on every unit. C360 provides 360° exterior and interior HD footage.

Vehicles with the C360 feature available will be listed at our online auctions with a 360° icon under the vehicle’s photo on the Lot Details page. Members can then simply select ‘Exterior’ for a panoramic view of the outside of the vehicle or ‘Interior’ for a detailed insight into everything from the back seats to the dashboard.

Phil Briggs, Director of Operation Centres, Transport & Engineering, said: “Our continued investment in technology has enabled us to develop a complete contactless service to customers, which has been vital throughout the pandemic. 360° imaging gives our Members more clarity and detail when viewing vehicles remotely and provides them with the necessary tools for accurate and efficient vehicle evaluation.

“Enhancing and developing our technology is all part of our commitment to continuous service improvement and we’re delighted that our C360 feature will help to drive fast and accurate buying decisions for our Members.”

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AutoRaise flying the flag for industry’s skills shortages

AutoRaise is set to publish the Charity’s Impact Statement and Report in the coming weeks, providing a clear focus for the road ahead including details of its activity planned for National Apprenticeship Week. The charity will also launch its new website.

Having restructured the charity financially and organisationally, AutoRaise is ready for 2021 and feels it has never been better placed to the industry and young people work together to create a sustainable future.

Dave Sargeant, AutoRaise Chairman, said, “Throughout the pandemic, the charity has always been respectful to the sector around shouting about apprentice recruitment, but the reality is, like in my own business, that we still have to look forward and plan for the future.

“The average age of a technician isn’t going to decrease and training young people remain the only solution. This is why we have remained busy behind the scenes, preparing for when the country’s confidence starts to build again, and we see the gradual lifting of restrictions.

“We hope the whole industry will follow our press releases and social media posts as we continue to highlight the importance of young people in the industry.”

This year’s National Apprenticeship Week takes place during week beginning Monday 8 February and sees all sectors in British industry showcase how apprenticeships have helped employers and people of all ages and backgrounds.

Steve Thompson, AutoRaise Vice Chairman explained, “Through the work we have carried over the last few years, we know there has been a positive impact to repairers, young people, insurers and work providers, training organisations and other industry stakeholders.

“In the long term, our role will be more and more vital as we continue to get the industry behind us and during this important week, we are proud to highlight the achievements and successes of apprentices that are working in the industry at the moment.”

AutoRaise is looking to extend reach and engage with more and more businesses in the industry. If you would like to find out more contact AutoRaise business support executive Jen Evans.

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CAPS data shows claims fluctuations during January

Claims volumes have continued to fluctuate during January – last week (23 January) showing a two per cent increase on the previous week according to CAPS Claims Analysis Report.

The new weekly report shows claims volumes dropped to 50% week ending 2 January, only to bounce back post-festive period to 87% (week ending 9 January). This volume then reduced by 12% the following week (week ending 16 January), prior to showing a slight upturn last week at 77% (week ending 23 January).

These fluctuations have been mirrored in supply chain transmissions.

The new weekly report highlights claims volume trends from the beginning of Lockdown 2.0 and through Lockdown 3.0 as a percentage of claims measured against the peak – week ending 7 November 2020.

According to the report, some of the factors reported to be causing fluctuations are: bodyshops re-opening after the festive break and exchanging data, therefore clearing any backlog of newly reported claims; and the fact that CAPS measures exchanges and not necessarily the frequency of ‘new claims’.

The full report, including regional claims analysis, is available to download below:

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Weekly news round-up – Friday 22 January 2021

VW ID.3 named safest car of year

The latest electric innovations dominated the Thatcham Research-supported What Car? Car of the Year Safety and Technology Awards with Volkswagen and Tesla coming out trumps.

Volkswagen’s ID.3 was named the safest car of the year, while Tesla was victorious in the technology category.

In winning the Safety Award, the Volkswagen ID.3 beat the Toyota Yaris and the SEAT Leon. Both models were recognised by judges as worthy runners-up.

Meanwhile, Tesla’s over-the-air (OTA) software update technology triumphed in the Technology Award with Polestar (Android Automotive OS) and Volvo (Advanced Interior Air Cleaner) runners up. 

Source

FMG Repair Services appoints new MD

Redde Northgate plc has appointed Jason Tripp as managing director for FMG Repair Services (formerly Nationwide Accident Repair Services). 

Jason joins FMG Repair Services from claims management and insurance product specialist Coplus, bringing over 20 years of experience of insurance claims and operational experience to the role.

Jason said, “The business has huge long-term potential, and its people are well-known in the industry as some of the best experts in their field. I can’t wait to get started.”

Balgores goes the Extra Mile for Admiral fundraiser

Balgores Group has donated £1,000 to Admiral Group’s ‘Extra Mile Challenge’ taking the AutoRaise fundraiser to over £3,000.

A victim of its own success, Admiral Plc has now extended the initiative into February which means there is still time to be a part of something rewarding.

To date, participants have now run nearly 3,000 miles collectively since the beginning of January; the equivalent of running from Cardiff to the North Pole.

The challenge also has a Facebook group for runners to share their conquests and remain motivated.

Full story

IMI’s automotive report paints bleak picture

IMI’s latest Covid – Current landscape release 17 report highlights how the impact of lockdown 3.0 is starting to show with 29% of automotive businesses temporarily closed or pausing trading, an increase of nine per cent since its last report.

It highlights reports that 2.4% of businesses have permanently ceased trading, which is approximately 2,279 establishments.

Five per cent of automotive businesses stated that they are at severe risk of insolvency and 16% are at a moderate risk both increases since last reporting. Also, 14% of businesses have stated that they had low or no confidence that their business will survive the next three months, potentially putting 13,000 businesses at risk.

The report also highlights 4.8% of automotive businesses expect to be make redundancies over the next three months.

Source

Ben launches new digital mental health platform

Automotive charity Ben has enabled fast-track access to its digital mental and wellbeing platform, with the introduction of SilverCloud.

SilverCloud is a leading digital mental health and wellbeing platform which can support people to better manage their mental health and wellbeing. A number of different programmes are available on the platform, including on topics such as stress, anxiety and depression, as well as supporting issues such as money worries, sleep and resilience. Each programme features a range of interactive tools such as videos, activities, quizzes, audio guides as well as a personal online support journal.

SilverCloud is completely free for anyone who works, or has worked, in the automotive industry.

Source

Rear end collisions down by 27%

Rear end collisions fell by 27% last year according to AX Automotive’s analysis of its latest accident data.

Although the pandemic meant the overall number of collisions fell, the share of cars damaged by being ‘hit in rear’ fell 5.6% year-on-year, making up just 24.7% of all accidents handled by AX.

‘Hit whilst parked’ became the most common type of collision in 2020, accounting for nearly a third of the total.

The data also revealed that last year’s peak accident rate shifted to the ‘school run rush hour’ between 15:00 and 16:00.

Source

Two thirds aspire to drive EV

Sixty-three per cent of drivers are considering an EV for their next car according to research from car benefits provider Tusker.

The survey of nearly 2,000 drivers saw those considering an EV cite environmental benefits, the ability to charge at home and being taxed less on their salary as the top three main reasons.

Looking into driving habits 79% of survey respondents admitted to driving less than 150 miles a week. That means models like the Tesla Model 3 (263 miles), the Audi e-Tron (220 miles) and even the new Vauxhall Corsa-e (200 miles) will cater for a week of driver journeys on a single charge.

Source

Grey remains top colour choice

Grey has retained its position as the UK’s favourite new car colour in 2020, according to the Society of Motor Manufacturers and Traders (SMMT).

While it was a tough year for new car registrations overall, 397,197 grey units were sold over the course of 2020, which means that just shy of a quarter (24.3%) of all new cars sold were painted in the shade.

Black and white took second and third place overall, with more than six in 10 (61.6%) of all new cars entering British roads in 2020 painted in these three colours.

Source

Aviva expands investment in tech

Aviva is expanding its investments in fintech and insurtech through a new collaboration with venture capital firm Anthemis.

Aviva aims to transform its customer experience through innovation. To support this goal Aviva, working with Anthemis, has committed to invest new capital in innovative companies that are advancing the digital transformation of the financial services sector. Anthemis will deploy capital on behalf of Aviva through various funds focused on early and growth stage investments in fintech and insurtech.

Meanwhile, according to BBC reports Aviva is to close offices across the UK and allow staff to work from home, beyond the pandemic.

Source

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Balgores boosts Extra Mile fundraiser

Balgores Group has donated £1,000 to Admiral Group’s ‘Extra Mile Challenge’ taking the AutoRaise fundraiser to over £3,000.

A victim of its own success, Admiral Plc has now extended the initiative into February which means there is still time to be a part of something rewarding.

To date, participants have now run nearly 3,000 miles collectively since the beginning of January; the equivalent of running from Cardiff to the North Pole.

The challenge also has a Facebook group for runners to share their conquests and remain motivated.

Ian Phillips, Claim Engineer Manager of Admiral said, “We are delighted of the success to-date of ‘Admiral’s Extra Mile’ in support of AutoRaise Charity.

“A huge thank you to Balgores Group for their donation of £1,000 which will take us to over £3,000 raised to date. The challenge is proving to be increasingly popular with many more signing up to get involved and kick start their healthy 2021.

“We are therefore excited to announce that the challenge will run throughout February also.”

Click here to get involved or donate.

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Weekly news round-up – Friday 15 January 2021

Sector confidence being impacted

An ARC360 webinar poll revealed that 70% of attendees – a diverse mix from across the industry – are ‘cautiously confident’ in a business capacity, looking ahead to 2021. More optimistic, 12% suggested they are ‘very confident’ while 18% said they were ‘less confident than last year’.

This compares with a poll taken on 9 December which highlighted 74% were ‘cautiously confident’ looking ahead to 2021, with 18% ‘very confident’. Six per cent said they were ‘less confident than at the outset of the pandemic’, while three per cent were ‘not confident at all’.

Watch the full webinar or read the overview.

S&G appointed by road risk specialists PRIM

S&G Response has been appointed as the nominated supplier for PRIM – Fleet Standards’ accident management and repairs service.

PRIM works closely with organisations to recognise their commitment to reducing road risk across their fleets. Organisations are recognised by PRIM and enter the accreditation at Bronze level, being awarded higher levels accordingly, with Platinum being the highest level of achievement.

Paul Wilkinson, Business Development Manager at S&G Response, said, “We are delighted to be partnering with PRIM as their nominated supplier of first-class accident management and repair solutions. At S&G Response, we aim to leave a positive and lasting impact on our customers.”

Full story

NBRA shares concerns with stakeholders

NBRA director Chris Weeks has written to 60 senior insurance and accident management figures expressing concerns around some of the pressures the industry faces, expectations for the months ahead and relevant information regarding significant events approaching such as Insurance Industry Regulations (IIR).

Chris said, “Whilst these measures [Lockdowns] are clearly necessary to ease the burden on the NHS, they represent a body-blow to repairers still licking their wounds from the restrictions and repair volume reductions of 2020 as once again we expect claims frequency to plummet in January, February and March to perhaps 50% (or less) of pre-Covid levels.”

Source

Steer Automotive Group makes it double figures

Steer Automotive Group now has 10 sites with the opening of its newest 16,000sqft site in Tamworth. The new site provides an increased geographical footprint, allowing the business to deliver Steer Automotive’s ‘measurably different’ repair experience.

Source

Fix Auto hits first Trustpilot milestone

Fix Auto UK has achieved its first significant Trustpilot milestone after receiving its 500th customer review on the platform.

The network’s overall TrustScore on the global customer review platform is recorded at 4.7 out of five, rating Fix Auto UK and its franchise partners as ‘excellent’ for the customer service delivered.

Fix Auto UK’s Managing Director Ian Pugh said, “We launched our working partnership with Trustpilot towards the end of last year and I’m thrilled to say we have accrued more than 500 organic customer reviews.”

Source

AW Repair Group transforms site number 10

AW Repair Group has completed the transformation and opening of its 10th site in Boston, Lincolnshire.

The 6,000sqft, Fast Finish Centre ‘fits perfectly’ with AW’s geographical growth strategy, further extending the reach of the business and helped secure 10 jobs locally.

Founder and CEO Andrew Walsh said, “AW Boston will link directly with the group’s TecKnowlogy Centre in Sleaford to utilise its specialisms in mixed material for structural repair and manufacturer approvals.”

AW Repair Group’s 11th site is currently undergoing refurbishment and is due to open in February.

Source

AutoRaise CEO to step down as charity focuses on future

AutoRaise CEO, Bob Linwood, will step down from his role as the charity adapts its strategy, structure, and cost base to enable renewed positive action in 2021 and beyond.

Dave Sargeant, AutoRaise Chairman, explained, “We recognised the need to make significant changes to the cost base for it to remain sustainable for the future. It has therefore been decided with regret that the role of CEO be made redundant. Bob was one of the originators of the charity, so while we are all sad to lose him, this decision is in the charity’s best interests.”

Bob said, “I will leave very proud, knowing that we achieved an awful lot in the four years under my stewardship. I am proud to say we have well and truly put the industry’s skills issues on the map and released the potential in some great repairer businesses to create apprentice opportunities.”

Full story

AGL begins its charge towards EV

A survey by Activate Group has revealed that more than half of its approved network offer on-site charging to repair customers with 80% of respondents ready to offer add-on services for vehicles on charge.

The survey assessed the EV charging capability of its 175-strong repairer network with a view to explore the creation of a national charging network for its customer’s benefit.

Head of Business Services, Activate Group, John Gaynor, said, “As part of our supply chain strategy, we plan to put a UK-wide EV charging network in place for use by our fleet and insurance customers by the end of 2021. This starts with gaining an understanding of the existing capability across our approved network.”

The survey also showed that 80% of respondents would look to offer add-on services, like tyre checks or valet, to drivers making use of the charging network.

Source

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PRIM – Fleet Standards appoints S&G Response

PRIM – Fleet Standards has appointed S&G Response as its nominated supplier of accident management and repairs services.

All suppliers approved by PRIM are carefully selected to enhance a client’s business and assist their risk management programme.

Paul Wilkinson, Business Development Manager at S&G Response, commented, “We are delighted to be partnering with PRIM as their nominated supplier of first class accident management and repair solutions.

“At S&G Response, we aim to leave a positive and lasting impact on our customers. Particularly in a time where keeping HGVs and LCVs road legal is business critical for many, due to a national shortage of vans and a surplus in the number of deliveries that has transposed from the macro environmental changes that Covid-19 and the national lockdowns have brought with them.”

Paul continued, “We appreciate that PRIM is proactive in managing risk, just as we are proactive in providing a hassle free customer journey, ensuring customers and their goods are promptly back on the road after an accident. Looking to the future, we are thrilled to be working with a like-minded business to better serve the fleet industry.’

PRIM works closely with organisations to recognise their commitment to reducing road risk across their fleets. It awards organisations of all fleet types and sizes, who are focusing on reducing road risk though proactive risk management. Organisations enter the accreditation at Bronze level and are awarded higher levels accordingly, with Platinum being the highest level of achievement.

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Prices of used AFVs surge in Q4 2020 impacting sales

Up to four in 10 alternative fuel vehicles (AFVs) remain unsold at auction as prices surge and the sector becomes increasingly ‘out of kilter’ with equivalent petrol and diesel models.

The findings come from Aston Barclay’s latest Insights Used Market Report Q4/2020 which shows AFV prices rose to £14,208 during Q4 – a 6.2% increase from the start of the year and the third consecutive quarter of average prices over £14,000.

Prices impacting used sales

There is now increasing evidence that the continued elevation in prices during 2020 is now impacting on sales and Aston Barclay is recommending the price guides re-evaluate prices downwards in Q1 2020.

Martin Potter, Managing Director – Customer, Aston Barclay said: “Unsold AFV stock typically runs at five per cent but we’re now seeing some numbers between 20-40% for some fleet vendors. This reinforces our concerns for some months that this stock is overpriced in comparison to equivalent petrol and diesel models.”

Diesel and petrol demand strong

Both diesel and petrol used cars recorded their third consecutive highest priced months on record during Q4 2020 and record year-on-year growth. Diesel prices rose by 12.7% from £8,046 in Q4 2019 to £9,070 in Q4 2020 and petrol increasing by 37.6% from £4,470 in Q4 2019 to £6,152 in Q4 2020.

Elsewhere, Q4 2020 finished strong with greater volumes of vehicles sold in December prior to previous years. Late and Low (12-24 months) prices reached a new record of £17,019 increasing by 3.8% (£636) in Q4 as supply was further reduced, a trend that will continue in Q4 which will keep prices high.

Fleet prices meanwhile reduced by four per cent (£467) during the quarter to £11,186 as demand was compromised by lockdown trading restrictions, but overall prices ended £1,213 higher than in Q1, showing how the market moved during 2020.

The Young and Budget dealer part exchange sector saw prices rise during Q4 with demand high in both areas to £7,227 and £1,313, a 3.6% and 16.9% rise, respectively.

Demand falls in January

Moving into 2021, the report highlights how demand has fallen back in early January as dealer sales volumes are impacted by Lockdown 3.0.

Martin said, “With the volume of part exchanges coming into the market impacted, we believe prices will remain strong during Q1 due to stock shortages. This is likely to continue until we see the new 71-plate change in March feed more stock into the market.

“It also may be late in 2021 before we see the fleet sector volumes stabilise on the back of the constant contract extensions experienced since lockdown 1.0 in March 2020. This should keep prices relatively stable certainly in the first quarter of 2021,” he added.

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