ARC360 Podcast: Dean Lander

In this episode – recorded late in 2022 – we speak with Dean Lander, Head of Repair Sector Services at the insurers’ automotive research centre – Thatcham Research.
Car insurance premiums on upward trajectory
Comprehensive car insurance prices rose for the fifth quarter in a row to reach an average price of £629.
According to the Confused.com Car Insurance Price Index, produced in association with WTW, premiums rose seven per cent in the last three months of 2022 to cap a 19% overall increase throughout the year.
FCA warns of waning Consumer Duty focus
The Financial Conduct Authority (FCA) has warned that some companies are falling behind in their planning for the introduction of the Consumer Duty regulations.
Consumer Duty, which will require evidential proof that companies are putting customers first in every area of their business, comes into force on 31 July.
EV influence grows at Euro NCAP
Full electric vehicles made up more than a third of all models tested by Euro NCAP last year.
According to its annual Year in Numbers review, 22 of the 65 models tested were zero-emission EVs. Meanwhile, five out of its six Best in Class winners were also electric.
Diversity Network launched to promote inclusion
The Institute of the Motor Industry (IMI) has launched the Automotive Diversity Network, enabling Equity, Diversity and Inclusion (EDI) leaders to share best practices and help the sector develop a more inclusive workforce.
Car production falls to 66-year low despite EV spike
UK car production fell to the lowest level in 66 years in 2022 as the crippling global shortage of semiconductors decimated manufacturing.
Output through the year was 9.8% down from 2021 and a worrying 40.5% lower than pre-pandemic 2019, when 1,303,135 units were produced compared to 775,014 last year.
IMI appoints new Centre of Excellence
The Institute of the Motor Industry (IMI) has named Lincoln College as its latest IMI TechSafe Centre of Excellence.
It is the first further education college in the UK to offer specific EV and ADAS qualifications, while also teaching staff and trainers from other institutions.
Ben offers up London Marathon places
Automotive charity Ben is offering colleagues in the automotive industry the opportunity to take part in the world-famous London Marathon.
It has also launched a new virtual challenge, Benathon, which takes place in March.
Claims figures fall to lowest recorded level
The latest data from the Compensation Recovery Unit (CRU) has revealed a sharp fall in the number of injury claims.
The number of motor injury claims has nearly halved (44% reduction) since 2018, with the 84,247 claims submitted during the latest quarter of 2022 the lowest figure on record.
People
Toyota Insurance Services Europe has appointed Paul Collins as Performance & Partnership Manager.
Direct Line Insurance Group CEO Penny James has stepped down with immediate effect.
Ageas has appointed Rashmi Rao Chief Information Officer (CIO) while Stephen Linklater has been named Claims Director.