An EV market insight

Electric vehicles have surged from 0.4% of the total vehicle parc in 2016 to nearly 18% as of June 2023, but uptake will have to increase dramatically before 2030 to support the government’s ban on the sale of new petrol and diesel vehicles.

However, other countries have proven that it can be achieved, with EVs now making up 90% of all new vehicles in Norway.

“Can that same trajectory happen in the UK?” asked Paul Sell, Director of Trend Tracker. “Yes, it’s possible.”

Paul was speaking during ARC360’s specialist EV event, EV-olution, which took place at the Manufacturing Technology Centre, Coventry, sponsored by Thatcham Research and ControlExpert, along with ARC360 Corporate Partners: BASF, CAPS, Copart, Entegral, Enterprise, Mirka, Nationwide Vehicle Recovery Assisatnce, S&G Response, and Solera Audatex, and Partners: Gemini Accident Repair Centres, Repairify, and Prasco UK.

Recharge

However, to achieve this growth the market needs to recharge itself after stalling recently as a result of high prices, poor public infrastructure and range anxiety.

Paul revealed that there were 37,261 public charge points in the UK in 2022, up from just 6,500 in 2016, with more than 8,600 new charge points installed in the last 12 months alone. Meanwhile, the government invested £1.6bn last year with the ambition of driving that number up to beyond 300,000 by 2030.

Improving the public infrastructure is essential, said Paul, to supporting EV growth.

He explained, “EVs are cheaper to run than petrol or diesel models if you can charge at home. But if you’re travelling you need access to rapid chargers, and they are still a lot more expensive than petrol or diesel. So we’re going to need those 300,000 charge points to quell people’s range anxiety.”

Repairs

For the automotive aftermarket, EV repair volumes remain small. They comprise just five per cent of the total market – although this rises to 16% among models under three years old – with Tesla, MG, BMW, and Volkswagen accounting for the majority of repairs.

However, on average, repair costs are comparable to those of their petrol and diesel counterparts, with fewer parts involved in EV repairs offset by higher (£2 per hour average) labour costs.

Unsurprisingly, London remains the runaway hotspot for EV repairs, although Paul predicts this will change as more and more cities introduce green air zones. This will make EVs a more cost-effective option, driving adoption beyond the capital.

Future

While there remains challenges, a tipping point has been reached and EVs are on their way to becoming the dominant powertrain on UK roads.

The 2030 deadline is looming, and Paul believes it is unlikely that any future government will be prepared to back away from that now.

He said, “The 2030 road to zero isn’t up for negotiation. We have already seen significant government investment in EVs and whoever is in power, if they feel it’s not heading the right way they will have to make more changes, with the biggest changes probably coming in energy costs and infrastructure.”

ARC360’s specialist EV-olution event was sponsored by Thatcham Research and ControlExpert, along with ARC360 Corporate Partners: BASF, CAPS, Copart, Entegral, Enterprise, Mirka, Nationwide Vehicle Recovery Assistance, S&G Response, and Solera Audatex, and Partners: Gemini Accident Repair Centres, Repairify, and Prasco UK.

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Auxillis names Van Monster as remarketing partner

Accident claims management support services provider Auxillis has appointed Van Monster Remarketing to manage its passenger car disposals.

It expects to sell up to 6,000 used cars in its first full year, after a successful pilot in March.

Van Monster runs two weekly online car auctions, with all cars coming with a 40-point inspection as standard, covering mechanical and dynamic operation, warning light, windscreen, tyre, and documentation checks.

Justin Shaw, Fleet Operations Director of Auxillis, said: “We are delighted to partner with Van Monster to offer our high quality, low mileage cars to its trade customers. With an established online trade buyer network and high conversion rates Van Monster is the perfect remarketing partner.”

Gary Sullivan, Van Monster’s MD, added: “We are pleased to work with Auxillis to offer its used cars to our online trade buyers. The used car stock from Auxillis fits perfectly with the high-quality, used LCVs we already sell on behalf of Northgate.”

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‘Four’ a good cause

Four S&G Response colleagues have raised £10,000 for East Cheshire Hospice following a gruelling 444km, four-day cycle challenge through four European countries.

Jonathan Spencer, Sean Harper, Tom Healey, and Nick Stone began in Calais, France on 1 July and made their way through Bruges and Brussels in Belgium, Maastricht in the Netherlands, to Cologne, Germany.

Nick, Operations Director at S&G Response, said, “I am so proud to have been part of an amazing team of both cyclists and support crew, without which the event wouldn’t have been possible. It was hard work but overall enjoyable. Now we have seen the final donation figure of just over £10,000 it makes all the effort worthwhile and for such a worthy cause.”

S&G Response has raised or donated over £63,000 and provided over 380 volunteering hours to a host of local good causes in the last 12 months.

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Mobile servicing could ease EV workload

Fleet Assist believes that EVs could impact the aftermarket with many repairers turning to mobile services, particularly when it comes to EVs.

The company now has more than 400 mobile units on its network, ensuring it’s able to deliver a nationwide service. It says many of these are EV-ready and its findings suggest that servicing an EV is actually cheaper and quicker than ICE equivalents because of fewer parts and less wear on tyres and brakes.

Vincent said, “It’s important for all leasing and rental fleets to be aware of the challenges faced by garages and some of the new initiatives likely to be forthcoming that will ensure both industries continue to work in harmony. Potentially in the longer term, EVs will cause excess capacity within the UK garage network with more companies chasing less work so it is not simply a case of putting up labour rates. If they do, they risk overpricing themselves and reducing their workshop volumes.

“We maintain that both garages and OEMs should consider adopting a smart approach to meeting customer driver expectations that require a focus on service delivery. The landscape forming where garages look to increase fees to address a shortfall in aftersales revenues risk being left behind in the longer term.” 

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Sensors critical to self-driving but pose challenges

Euro NCAP’s European New Car Assessment Programme, which has been updated this year to reflect technological developments, particularly around RADAR and LiDAR, suggests that the industry is still some way from full autonomy being introduced safely.

The new testing programme found that sensors can significantly reduce the likelihood of collisions, but was still some way short of enabling full self-driving cars.

Tom Leggett, Vehicle Technology Specialist, at Thatcham Research, said, “One of the most challenging aspects of collision avoidance is detecting and responding to rapidly approaching motorcycles. Motorcycles often have a small visual profile and can be difficult to identify, especially in complex traffic situations. Vehicles fitted with technology such as LiDAR significantly improve motorcycles’ potential detection and tracking, leading to enhanced safety for both motorcycle riders and other road users.”

The first car tested under the new 2023 Euro NCAP Active Safety scenarios was the NIO EL7, which performed well across most testing environments.

Tom said, “The car demonstrated its LiDAR-based technology has high-fidelity performance in avoiding ever-increasing complex crash types. However, the Car-to-Car Crossing at higher speeds and Car-to-Motorcycle Crossing proved too challenging for the active safety systems to achieve the highest grade.”

While the most advanced LiDAR systems now have the capability to detect lane markings, read road signs, and even identify road hazards like potholes, they comes with challenges.

Tom said, “An autonomous vehicle would need to have an extremely accurate and real-time picture of the world around it in order to piece together decision-making and action processes close to the level of complexity that a human can manage. This is especially true in urban environments, where the vehicle encounters a variety of vehicles and vulnerable road users moving in many different directions and speeds in real-time. The current technology is some way off being able to do that at the high fidelity needed for it to be consistently safe.

“Furthermore, the number of qualified personnel available to service this equipment isn’t appropriate for the technology to become rapidly widespread.”

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Thatcham Research expands EV training portfolio

Thatcham Research has enhanced its EV training solutions with EV Safe, which has been designed to protect key workers who interact with High Voltage (HV) vehicles.

The two-day in-person course will deliver the skills and knowledge to safely shut down and reinstate HV vehicles.

This includes understanding if an EV is still live, how to identify the different types of EVs, and the different handling requirements for each.

It addresses potentially dangerous scenarios encountered by first responders as well as Border Force and Police who need to be aware of safe handling considerations while searching EVs.

Dean Lander, Head of Repair Sector Services, Thatcham Research, said, “As EVs become increasingly present on UK roads, with significant buy-in from public sector organisations, it’s more important than ever for businesses to ensure the safety of their staff.

“With this in mind, I am pleased to announce the launch of our EV Safe training, the latest addition to our suite of EV training programmes.

“Course content is sourced directly from our research facility and the insights that come from our state-of-the-art vehicle-led research. It is essential that our vital public sector and emergency services key workers complete this course to equip themselves with the knowledge to protect themselves and the public when interacting with EVs.

“As electrification technology continues to be embraced on our roads, we must ensure that steps are taken now to properly equip staff across the UK with the knowledge to keep them safe when interacting with these vehicles.”

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LKQ Europe announces Mobivia partnership

LKQ Europe has entered into a strategic partnership Mobivia, Europe’s largest independent provider of automotive maintenance and repair services.

The partnership will see LKQ Europe provide parts to Mobivia sites throughout Germany.

Varun Laroyia, Chief Executive Officer of LKQ Europe, said, “This strategic partnership leverages the respective strengths of Mobivia and LKQ to provide a differentiated solution that is unrivalled in the marketplace. We share a common spirit: delivering the best-in-class services to our customers and providing sustainable and affordable mobility.”

Fabien Derville, Chairman of the Board at Mobivia, said, “We are delighted to partner with LKQ Europe and benefit from their state-of-the-art distribution network across Germany. Both companies are leaders in the European automotive aftermarket, and thanks to this collaboration we will achieve significant efficiencies, which will further enhance the service levels to our customers.”

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Repairify extends remote support services

Repairify has unveiled a new end-to-end software support programme that enables its IMI-trained technicians to remotely access the asTech tools repairers are using in the workshop.

This enables the Repairify technicians to remotely view tasks and either provide support through a helpdesk facility or send the job to its remote services team.

Philip Peace, Managing Director, Repairify, said, “We are constantly reviewing how we can improve the speed of our technology and the customer experience. By further developing our fully integrated end-to-end technical solution, we can support clients to overcome technical issues as well as improve our job completion times.”

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ARC360 News – Friday 7 July 2023

EV market realigning after price collapse

The crash in value of electric vehicles has been startling but it will not continue as the perfect storm that saw prices plummet by as much as 40% begins to pass.

This is according to Derren Martin, Director of Valuations at cap hpi, who said the rare circumstances that converged to disrupt the EV market are now easing.

He was speaking during ARC360’s specialist EV event, EV-olution; Gaining Ground Together, which was held at the Manufacturing Technology Centre, Coventry this week.

Steer Group acquires Apollo and Balgores

Steer Automotive Group has accelerated its growth plans by acquiring the combined businesses of Apollo Motor Group and Balgores Motors.

The two businesses total 32 repair locations, £90m turnover and 700 staff.

Apprenticeship Central launches new engagement service

Apprenticeship Central, the apprentice recruitment and retention specialist serving the automotive aftermarket, has launched ENSURE, a unique safeguarding service for businesses who employ apprentices.

A Wiser approach to training

In the latest ILC podcast, Crescens George, CEO of Wiser Academy, shares his passion for training and development and discusses how best to recognise and nurture talent.

Steering the future with more jobs

Steer Automotive Group has been recognised for creating jobs in the automotive sector by being included in the 2023 E2E Job Creation 100 Track.

New car market up by a quarter

The new car market surged by more than a quarter in June, making it the 11th straight month of growth.

According to the Society of Motor Manufacturers and Traders, 177,266 vehicles were registered in the month, meaning almost a million (949,720) new cars joined UK roads in the first six months of 2023, with total registrations up 18.4%

Thatcham Research calls for EV collaboration

Repairs of electric vehicles are about 25% more expensive than ICE equivalents and take 14% longer.

This is according to a report, The Impact of BEV Adoption on the Repair and Insurance Sectors, produced by Thatcham Research and funded by Innovate UK.

Gemini ARC celebrates apprentice success

Gemini ARC has recognised the successes of its rising stars at the company’s third annual apprenticeship awards held at the Manufacturing Technology Centre near Coventry.

The repair group has a proud history of supporting apprentices and has recently celebrated becoming an IMI Approved Centre.

Top award for Kinnell

Michael Kinnell, Manager at Stewart Roden Motors Bodyshop, has been named Stellantis Audatex Estimator of the Year, Northern Region.

Brand approval for Fix Auto Leicester

Fix Auto Leicester has announced it has become an approved Toyota and Lexus repairer.

Winn winning with exceptional growth

North East-based Winn Group is planning to grow its workforce from 500 to 700 in the next 12-18 months.

The company offers integrated accident management services and has seen turnover increase by 139% in a year.

Gemini achieves IMI Approved Centre Status

Gemini has secured ‘Approved Centre’ status from the IMI, paving the way for the repair group to create its own training development, qualifications and CPD programmes.

This follows several months of collaboration to ensure Gemini’s training standards meet IMI-approved levels.

The IMI renews British Motor Show partnership

The Institute of the Motor Industry (IMI) has renewed its partnership with the British Motor Show.

It will sponsor an all-new Tech Hub at the 2023 show, which will feature replica service bays to showcase new repair technologies and promote careers within the industry.

Ford ends production of top-selling model

Ford is ending production of its top-selling Fiesta model, with its place on the factory line taken by the new electric Explorer SUV. This is part of Ford’s $2bn transition to an all-electric future.

CMA says competition failing among fuel providers

The Competition and Markets Authority has said ‘something needs to change swiftly’ to restore fuel price competition in the market.

In a new report, it says the industry needs ‘to be held to account’ after retailers rose prices sharply but were slow to reduce them again.

People

Executive director of the National Body Repair Association (NBRA) Chris Weeks will replace Anthony Heard as managing director of Braintree Motor Group (BMG).

Nikki Nagra has joined the claims and cash collection operations team at Edam Group

Andy Gratton has been promoted to Managing Director at Ring Automotive,

Allianz UK has appointed Benjamin Turner as Chief Information Officer.

Volkswagen Commercial Vehicles has appointed Tom Macintyre as Head of Direct Sales in the UK.

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Gemini ARC celebrates apprentice success

Gemini ARC has recognised the successes of its rising stars at the company’s third annual apprenticeship awards held at the Manufacturing Technology Centre near Coventry.

The repair group has a proud history of supporting apprentices and has recently celebrated becoming an IMI Approved Centre.

Dave Sargeant, Managing Director for Gemini, said, “This is our third apprenticeship awards event, and what a celebration it was. The event celebrated our apprentices and the best newcomers to the accident repair industry. For the past six years, we have worked with over 100 apprentices to develop them, provide skills, and provide people with careers as well as the opportunity to further advance their skills with Gemini. A huge congratulations to all winners.”

The full list of winners is:

  • The ‘Emtec’ Award – Dwayne Harris (Caldicot)
  • Bright Beginner – Peter Minns (Spalding)
  • Most improved Multiskills Apprentice – Thomas Kay (Wakefield)
  • Most improved VDA Apprentice – Jacob Ray (Pensnett)
  • Best Mentor in MET – Daniel Kitching (Dudley)
  • Best Mentor in Paint – James Locke (Macclesfield)
  • Best Mentor in Panel – Jack Gittus (Telford)
  • Best Mentor in VDA – Jason Hesson (Telford)
  • Best in Paint – Lauren Noyce (Yeovil)
  • Best in Panel – Dwayne Harris (Caldicot)
  • Best VDA – Daniel Ward (Notts)
  • Star Apprentice – Gemma Bright (Redditch)
  • Going the Extra Mile Award – Durham Sewell (Wakefield)
  • The Mike Watts Apprentice of the Year Award – Cahal Robertson (Taunton).

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