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ARC360 Gaining Ground Together Q4 2021 – themed Back to the Future – will focus on just what the past means for the future. Is it a completely new world the incident repair sector is operating in or does the past still provide some meaning for the future?

Enterprise gets connected with Microsoft
Enterprise Holdings is working with Microsoft to bring connected car technology to Enterprise’s car rental, exotic vehicles and commercial truck rental fleets in the US, and soon the UK and Canada.
Enterprise has already implemented the technology for hundreds of thousands of vehicles with as many as 350,000 vehicles set to be connected by the end of the year. Long term, Enterprise is positioned to fully convert its fleet to connected vehicles over the next five years.
Enterprise Holdings is using Microsoft’s analytics technologies to gain insights from connected vehicle data that its fleet of vehicles generate. This process ultimately streamlines the rental process for consumers while creating efficiencies within the business.
Copart set for National Inclusion Week 2021
Copart UK will be taking part in National Inclusion Week 2021 running from 27 September to 3 October 2021.
National Inclusion Week was created by Inclusive Employers who organise the campaign each year. The week aims to raise awareness of inclusion in the workplace. Now in its ninth year, the 2021 theme for National Inclusion Week is United For Inclusion.
Amongst the activities Copart has planned are company-wide participation in the National Inclusion Week Quiz 2021 and a roll-out of the NIW United for Inclusion workshops to its management team, to incorporate into their weekly team meetings and briefing sessions.
Innovation’s John Watson joins 30% Club
John Watson, managing director of UK Insurance Claims at Innovation Group, has become the latest member to join The Automotive 30% Club.
The Automotive 30% Club, founded in 2016, is a voluntary network of Managing Directors and Chief Executive Officers from UK based automotive manufacturers, retailers, and suppliers. The network was founded by Julia Muir, CEO of Gaia Innovation Ltd, with the purpose of achieving a better gender balance within the automotive industry, and with the aim of filling at least 30% of key leadership positions in the member organisations with diverse women by 2030 through a ’30 by 30′ strategy.
Finesse ARC promotes from within
Finesse Accident Repair Centres has promoted Mark White to bodyshop manager.
Mark joined Finesse in May 2021 as assistant bodyshop manager. As bodyshop manager, Mark will continue to manage the workshop, but will also take on new responsibilities including the Redhill facility and ultimate responsibility for customer service and VDAs.
More 14m cars driven with damage
More than 14m cars on the roads are being driven with some form of damage, according to a new study by AA Insurance.
A poll of more than 14,500 drivers discovered that 44% have cars with some form of damage on them, ranging from minor scuffs, through to more serious damage to tyres and brakes.
Two thirds of younger drivers (aged 18-24: 67%) have scarred cars, compared to 41% of those aged over 65.
Across the UK, Londoners the most likely to have damaged cars (52%), equating to more than 1.3 million cars in the capital. Owners in the South West (48%) and South East (46%) complete the top three, but due to population levels in the South East, approximately 2.3 million cars in the region are in need of repair.
Ford develops Roadsafe concept
Ford and a UK government-funded consortium are working to develop technology to predict traffic incident locations based on data from connected vehicles, roadside sensors and accident reports.
Ford’s ‘RoadSafe’ concept is designed to alert drivers to higher risk locations and make the insight available to local authorities to do something about them.
Ford’s ‘RoadSafe’ technology uses a smart algorithm to crunch anonymised data from sources including connected vehicles, roadside sensors and accident reports to pinpoint where there is a higher chance of traffic incidents occurring. This information can then be displayed on a map that identifies the level of risk and could also be used to warn drivers of hotspots.
Average used car values surpass £10,000
For the first time ever, average monthly used car values at BCA surpassed £10,000 in August following further acceleration of the demand seen for used stock that has typified 2021.
Meanwhile, LCV values continued at strong levels, averaging £9,874 during August, the third highest average value on record. Average monthly values have risen by £2,165 in the past year, equivalent to a 28% increase compared to August 2020.
Fix Auto creates special award
Fix Auto UK has created a special recognition award for outstanding performance by an apprentice in memory of operations director for the network’s owned sites Nigel Luffman who sadly passed away last month.
Entitled The Nigel Luffman Apprentice Award for Outstanding Achievement, the inaugural award will be presented during the organisation’s National Conference at the Vox Conference Centre, The Resorts World, near Birmingham in March next year.
New startup promises insurance disruption
A new motor insurer has launched into the UK market promising to change the way policies are priced.
Adiona operates a usage-based insurance model that uses artificial intelligence and machine learning to analyse driver behaviour, enabling it to set policy prices according to how, where and when customers drive instead of traditional criterion such as age, income, location and occupation.
Silverlake prioritises sustainability
Silverlake Automotive Recycling has reinforced its environmental management processes and commitments with certification to ISO 14001 Environmental Management System.
Joshua Lochlan, quality and technical manager, said, “Achieving ISO 27001, 14001 and 9001 all demonstrate our commitment to continual improvement and ensuring the business continues to operate sustainably.”