AW Repair Group has released the second episode in its Career For Life Series, which focuses on the people within the company and highlights the successful careers they are forging in in the industry.
Episode two shines the spotlight on women in the sector by following the trajectory of Sophie, who has risen from Customer Liaison Advisor to Workshop Controller ensuring the productivity and quality of 10 technicians at the group’s busy Nottingham site.
She said, “All the technicians were very welcoming when I took on the job. They all have respect for me and we get on really well. Gender has never been an issue here and it would be great to become AW’s first female branch manager and hopefully at some point that will happen.”
Founder & CEO Andrew Walsh said, “Sophie is a great example of career progression in AW Repair Group. When she first joined the frontline team four years ago it was clear very quickly that she had leadership qualities. She made that all important connection between production and customer service and was able to influence outcomes. Not only has she become a great workshop controller from a productivity point of view, she is also empathetic to the knock-on effects of her performance on other roles in the business.”
