Fix Auto UK is on course to receive more than 20,000 customer reviews from Trustpilot by the end of 2023 after passing the 5,000 milestone in little more than a year since joining the platform.
Its network has received a collective rating of ‘excellent’ from the reviews so far received.
Managing Director Ian Pugh, said: “This is an incredible milestone in which each and every franchise partner has played a pivotal role in achieving. We work tirelessly to ensure we provide an industry-leading customer service. It’s been a tumultuous 12 months clouded by uncertainty and yet, despite everything, we can now unequivocally state Fix Auto UK delivers an exemplary service literally reinforced by 5,000 customer reviews with an overall rating of excellent.”
He added, “We partnered with Trustpilot knowing full well we were exposing ourselves to the public but we did so with full confidence our franchise partners would constantly deliver and they have. Every online review provides an open and honest picture of how our partners deliver their services and are laid bare for all to see.”
