ARC360 News Round Up – Friday 6 May

Showcase event powers ahead

ElectriX – powered by LV= General Insurance, The AA and Trustpilot are just a few of the names to be taking to the keynote stage at ILC and ARC360’s inaugural Motor Claims Showcase Event on 29 June at the CBS Arena, Coventry.

Headline sponsored by Enterprise, the event will provide a host of engaging initiatives including the main stage agenda with sessions geared at unravelling the future influences on motor claims fulfilment.

Steer expansion continues with Rainbow Group acquisition

Steer Automotive Group has announced the acquisition of Rainbow Group, which operates six sites in the Home Counties.

The deal continues the Steer Group’s strategy of expansion and increases its capacity to support its insurer client partners via its 43 locations.

People power, and how to harness it

For years the automotive aftermarket has been losing the PR battle. While the skills required to repair and develop today’s vehicles are no less technical and science-based than many other sectors, industries such as engineering, aviation and IT are considered to offer far more aspirational career paths.

And as the pool of talent shallows for automotive businesses – the result of an ageing workforce, too few apprentices and skills being lured away – the need to redress the balance becomes ever-more urgent.

Key appointments at Gemini

Gemini Accident Repair has announced two new key appointments, with Brett Wootton joining as Regional Operations Manager from Fix Auto UK, and Chris Arblaster named Technical Support Engineer.

Brett said, “I am very excited to say I have joined the Gemini family and looking forward to working with a great passionate team.”

Chris added, “I’m looking forward to moving forward with this exciting forward-thinking company.”

Consumer confidence in AI claims nearly complete

Consumer trust in AI-driven claims has risen to 79% globally, according to new research carried out by Solera Holdings.

The survey also revealed the growing demand for digital-first automated claims among car insurers, bodyshops and dealer networks.

Copart to double capacity in Scotland

Copart UK will double its operational capabilities in Scotland to around 100,000 cars per year after securing planning permission for a new 31-acre site in East Kilbride.

The new site, which will be operational next year, will compliment its operation centre in Whitburn and recycling centre in Inverkeithing.

VMs on the brink of transformative change

The Spring Edition of Grant Thornton’s automotive review has predicted transformative change for vehicle manufacturers in the coming years, as a number of interlinked factors start to converge.

Tougher environmental targets are forcing new ways of working, while the demand for electric vehicles means ever-greater investment in low-emission technologies.

Both are impacting profits, and many OEMs are now striving to make cost savings elsewhere.

LV= answers wellbeing call

Ahead of Mental Health Week, LV= is putting phones in its branded workshops to offer employees and customers alike direct access to free wellbeing support through charity partner, Family Action.

The initiative comes after its own research found that 81% of men hide their problems, while 18% don’t know where to seek help.

Record results for online retailer

Online car retailer Cazoo has announced record revenues in the first quarter of the year, up 159% year-on-year to £295m. Vehicle sales were up 102% while retail units sold increased 53%.

Alex Chesterman OBE, Founder & CEO of Cazoo, said, “We expect any macro headwinds to be transitory in nature and remain extremely excited by the enormous market opportunity for Cazoo and are very confident in achieving our long-term growth and margin targets.”

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