ARC360 set to explore practical impacts of industry challenges

Customer satisfaction, reshaping supply chain relationships and having the ‘why’ in your business are just some of the key topics set for November’s ARC360 ‘Gaining Ground Together’ event.

Taking place on Thursday 24 November at the Manufacturing Technology Centre (MTC), Coventry the event will kick-off with a ‘state of the nation’ round-up of the latest data and hot topics of the day, followed by a host of sessions focusing on the implications of the current challenging socio-economic factors.

With well-documented challenges around areas such as inflation, parts availability and talent pool the event will bring into focus just what this means for general business practices and processes, and discuss how optimising such areas can provide significant benefit now and into the future.

Taking to the stage to help explore these three key areas are:

  • Chris Brightmore, CEO, Chartwell
  • Dawn Marsden, Head of GI Supplier Management, LV= Insurance
  • Sharna Thomson, Head of Customer – UK Claims, Zurich Insurance

They join the previously announced speakers:

  • Andrew Eade, Head of AD Strategy & Fulfilment at First Central
  • Nick Sweetman, Head of Vehicle Repair & Service Operations for UK & Ireland, Enterprise Holdings
  • Chris Weeks, Executive Director of the NBRA

More names are set to be announced in the coming weeks.

The day – sponsored by GT Motive and free to attend for registered repairers – will include a host of ‘quickfire’ sessions focused on providing greater insight and context to market conditions. It will deliver a ‘state of the nation’ look at market data and how it actually translates to everyday operations and future planning; explore procurement and battling the challenges of rising claims inflation; and the importance and impact of ESG on the supply chain.

The day will also feature an exclusive look at the latest technology to be deployed within the technician training environment.

ARC360 is supported by Corporate Partners: Solera Audatex; BASF; BMS; CAPS; Copart; EMACS; Entegral; Enterprise; Innovation Group; Mirka; Nationwide Vehicle Recovery Assistance; and S&G; along with Partners: Repairify; The Green Parts Specialists; Indasa; and Prasco UK; and Associate Partners: Gemini ARC; Trend Tracker; and Thatcham Research.

Tickets, sponsorship and exhibition spaces are all now available for the event. Contact jonathan@iloveclaims.com for details or click here.

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