ARC360 News Round Up: Friday 24 March 2023

Vehicle technology and its influence on claims

Every aspect of the automotive aftermarket is being impacted by new technologies and safety systems within vehicles. Repairers need new skills and insurers need new products based on new parameters.

Here, partners Entegral, Enterprise and Repairify share their thoughts on how the constant evolution of technology is impacting their sectors.

Solera unveils new management solution

Solera has introduced a new comprehensive repair shop management solution – Identifix Shop Manager – to help repairers optimise their operations.

The cloud-based system suits bodyshops of all sizes and offers managers visibility into parts pricing, job tracking, and accounting.

Halo cuts ribbon on 20th site

Halo ARC has continued its rapid expansion with the launch of its 20th site.

The opening of Halo Lincoln means the group has expanded from 10 to 20 sites in just 15 months.

The big kick-off

Plunky’s All Stars 2023 charity football match will be played in memory of Mike Yorke, who played in all but one of the fundraising games over the last eight years.

More than £4,000 has already been raised this year for Norfolk Hospice Tapping House, which provides care and support to those living with or affected by life limiting illness.

Apollo retains PAS 2060 certification

Apollo Motor Group has been declared carbon neutral in accordance with PAS 2060 for the second year in a row.

Apollo is the largest repair group in the south of England with 19 sites.

Rye smiles

Rye Street Hoddesdon is celebrating after collecting a customer service award for achieving consistently hight CSI scores.

The LV= sole site was presented with the award by Myles Doran, Regional Network Manager.

Long-serving colleagues clock up 450 years collectively

Fix Auto Oswestry has recognised a group of long-serving colleagues who have collectively accumulated for than 450 years’ service to the company.

The multi-site business is celebrating its 50th anniversary this year and, incredibly, 30% of its 50-strong workforce have recorded 20 years’ service or more.

Controlling costs in the vehicle tech era

In 2019 about 31 million vehicles included some level of automation. That number is expected to rise to 54 million next year as the widespread development and adoption of vehicle technology continues unabated.

With evolving powertrains and materials, the strain on repair prices is ever-greater.

In this contributed feature, Solera|Audatex examines the factors driving up motor claims costs, and considers how its technology can help insurers mitigate some of these pressures.

Double delight for Fully Charged

One of the world’s largest home energy and electric vehicle shows will double up this year with Fully Charged South taking place in Farnborough from 28-30 April and Fully Charged North launching at the Yorkshire Event Centre in Harrogate from 19-21 May.

The events are sponsored by ElectriX, which supports drivers wishing to go electric, and powered by LV=General Insurance.

Academy applications flood in

Davies Motor Academy has reported a rush of applicants for its first round of positions within its insurance claims programme. More than 40 external applications have already been received, with another week remaining for internal applicants.

Davies Group will shortly host assessment days and interviews to select the final six.

Thatcham Research launches EV initiative

Thatcham Research launched it five-month research project into the challenges posed by the increased uptake of electric vehicles with a workshop day hosted by Innovate UK.

A broad section of industry stakeholders from salvage to carmakers, insurers and representatives from the Office for Zero Emission Vehicles considered the unique challenges of managing accidents involving EVs and failures in the claims flow.

Autovogue in style with BS certification

LD Autovogue and Asset Transport Vehicle Logistics has retained it British Standard Kitemark for Vehicle Accident Repair after a rigorous audit process.

Ben offers single course placements

Automotive charity Ben has announced that single placements are now available on its top three training courses: Fuelling your well-being; Managing Mental Health in the Workplace; and Mental Health First Aid.

Perfect score for Clarke & Evans

Birmingham-based independent service and repair centre Clarke & Evans Accident Repair Specialists has achieved 100% in its most recent Volkswagen Group audit.

Cars2Click signs global deal with Polestar

International online vehicle trader Cars2Click has signed a new agreement with EV manufacturer Polestar to implement a new asset management solution.

The solution, End2end Remarketing ECOsystem, delivers 360-degree management of Polestar vehicles from when they are sold to when they are returned to users, while its AI data will identify the supply and demand balance in different global markets.

Feature interview: Phil Peace, Managing Director (SVP) International of Repairify

The level of technology within vehicles now means that understanding what needs repairing is the first critical step in returning the vehicle to its pre-accident condition. But, as in-vehicle systems continue to develop, the aftermarket risks being left behind.

Here, we speak to Phil Peace, Managing Director (SVP) International of diagnostics and calibration expert Repairify, to understand the extent of the challenge facing repairers and insurers, and how its technology can improve both safety and efficiency.

People

Ryemarc, the holding company for Motofix Accident Repair Centres, has appointed Gethyn Davies as Executive Director.

WorldSkills UK has appointed Audrey Nelson, Professor Sean Wellington, Justin Rix and Mark Farrar as directors to its board.

Callum Langan has been named new Managing Director at sopp+sopp.

Enterprise Holdings has appointed Gavin Williams as Repair Operations Manager UK & Ireland.

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