ARC360 2025 agenda unveiled: shaping the future of vehicle repair

ILC and ARC360 are excited to announce the release of the full agenda for the ARC360 Conference 2025, taking place on Thursday 22 May at the British Motor Museum, Gaydon.

Centred around the theme ‘A new era – the changing dynamics of a sector’, the event brings together industry leaders, decision-makers, and innovators from across the motor claims and vehicle repair ecosystem to explore the issues shaping the industry today and tomorrow.

With a packed programme of insightful sessions, interactive discussions, and high-impact presentations, ARC360 2025 is set to be the most influential gathering of its kind this year.

Key agenda highlights include:

  • Market IntelLigenCe Insights from across the repairer, insurer, and vehicle manufacturer communities.
  • A compelling ESG-focused session featuring voices from Steer Automotive Group, Tesco Insurance, and BASF.
  • A deep dive into the salvage vs. repair conundrum, hosted by leaders from e2e, Ageas, and NBRA.
  • ILC’s New Generation in Claims panel exploring future skills and roles, hosted by ILC CEO Sue Whyte.
  • A lively Big Debate on the evolving business landscape, featuring panellists from Solus ARC, S&G Response, AXA Insurance, and DCL.
  • A special breakout session on the commercial vehicle sector and ADAS technology, alongside multiple ARC360 Partner showcase sessions.

The event will also feature a special guest appearance by BTCC rising star Ronan Pearson, now signed to Toyota Gazoo Racing UK for the 2025 season.

With some 30 insurer brands, over 125 of the UK’s top repairers, and representatives from 10+ leading vehicle manufacturers already confirmed, ARC360 2025 is shaping up to be an essential date in the industry calendar.

The event will provide delegates with a rare opportunity to:

  • Gain an in-depth understanding of the current market forces driving change – and what they mean for the future of business.
  • Explore insurer priorities firsthand and uncover practical opportunities for closer collaboration across the supply chain.
  • Hear directly from some of the sector’s most influential leaders, sharing real-world insights and strategic thinking.
  • Build valuable new relationships and strengthen existing ones in a genuinely cross-sector networking environment.

The strength and influence of ARC360 2025 is reflected in the breadth of support it has secured from across the sector. This year’s event is proudly backed by: Corporate Partners: BASF, CAPS, Entegral, Enterprise, NWVA, Mirka, S&G Response, and Solera Audatex; Partners: e2e, and Repairify; Vehicle Manufacturer Partner: Stellantis; and Event Sponsors: Onyx and Thatcham Research

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