The ARC360 Conference 2025, held on 22 May at the British Motor Museum in Gaydon, brought together the full force of the UK’s automotive incident repair and motor insurance claims sector for a day of discussion, insight, and collaboration.
With the theme ‘A New Era – The Changing Dynamics of a Sector’, the event – supported by ARC360 Corporate Partners: BASF, CAPS, Entegral, Enterprise, NWVA, Mirka, S&G Response, Sherwin Williams and Solera Audatex; Partners e2e and Repairify; Event Sponsors include Onyx and Thatcham Research; Vehicle Manufacturer Partner: Stellantis; and Associate Partners: NBRA and Trend Tracker – set a new benchmark in industry engagement and impact.
With a record attendance of more than 300 key influencers, the event served as a dynamic forum for connecting all corners of the industry – insurers, repairers, fleet operators, technology providers, and more – reinforcing ARC360’s mission of ‘gaining ground together’.
The conference featured a powerhouse speaker line-up that included influential voices such as Adrian Furness (Activate Group), Kate Nash (Tesco Insurance), Peter Randhawa (Steer Automotive), and Vic Turner (NARG), among many others. From exploring market dynamics and ESG strategies to futureproofing supply chains, the sessions delivered deep insight and encouraged critical thinking about the industry’s trajectory.
Attendee feedback has already painted a clear picture of the event’s value and impact. Described as a ‘fantastic event’, ‘very well organised’, and ‘really insightful’ delegates highlighted the content’s quality, the relevance of topics covered, and the excellent opportunities to reconnect and build relationships across the sector. One comment even noted how the event eliminated the need for 1,500 miles of travel by bringing so many industry peers together in one place – a win not just for efficiency, but also ESG goals.
With a packed agenda, record turnout, and overwhelmingly positive feedback, ARC360 2025 didn’t just reflect the changing dynamics of the sector – it helped drive them. The event has firmly cemented its place as the must-attend industry gathering for those shaping the future of vehicle repair.
Stay tuned to find out more from all the discussions in the coming weeks.
