ARC360 news round up – Friday 17 February 2023       

Crash. Detect. Settle. Digitising the motor claims journey. 

Reducing the claims journey is key to better customer service, greater efficiencies, and more savings. The benefits of beginning a claim with 24 hours of a collision are well-established – but what might the benefits be if the process was even quicker? Industry leader Solera will deliver a showcase webinar session offering viewers an insight into Solera Mentor by eDriving. 

ILC event to tackle skills shortage

ILC has announced a new event that will shine a light on the skills gap within the sector and discuss strategies for overcoming it.

Headline sponsored by specialist training provider Wiser Academy, the inaugural ILC New Generation in Claims will take place at etc.venues Manchester on 26 April and is aimed at anyone who is either directly or indirectly impacted by a lack of new talent entering the sector.

Data legislation could be delayed

The European Automobile Manufacturers’ Association (ACEA) understands that the European Commission’s legislative proposal on access to in-vehicle data may be delayed – although this has not been confirmed by the Commission. 

The Data Act, which is currently under review, will offer users more control over the data generated by vehicles and provide third parties ‘fair and non-discriminatory access to this data.’

SMART Bodyshop Solutions continues expansion

SMART Bodyshop Solutions is recruiting MET, panel and paint technicians after cutting the ribbon on a fifth site, located in Kidderminster.

The new facility, which will accommodate all Truck and Luton Van repairs for key clients, increases repair volume within the group to more than 10,000 vehicles a year.

BMW launches new insurance product

BMW has introduced a new monthly subscription insurance policy. BMW Flex Car Insurance comes with no up-front deposits, no APR charges and no cancellation fees and offers the customer the guaranteed option of a BMW/MINI approved repairer.

Summers retains Volkswagen approval

Summers Accident Repair Services has successfully passed a vigorous Volkswagen Group UK audit, underlining its continued commitment to investing in skills, equipment and tooling.

The business has been Volkswagen-approved for more than 34 years.

OIC portal subject to government inquiry

The Justice Committee has launched an inquiry into the impact of the whiplash reforms, including the effectiveness of the Official Injury Claims portal.

The committee is now inviting evidence on a number of issues around the reforms, such as impact on claims volumes and costs, and the effectiveness of the portal. 

IMI announces Awards shortlist

The shortlist for the Institute of the Motor Industry Awards has been announced, with the winners due to be named at the InterContinental Hotel, London, on 15 March.

Steve Nash, CEO of the IMI said: “Although our sector continues to battle a skills shortage, it is tremendous to witness such a diverse wealth of talent across all our award categories.

People 

Inspiro Learning has named Martin Darby as new Volkswagen Group Key Account Manager.

Volkswagen Group UK has appointed Lee Harrison as ADM Sales Channel Manager.

Kelly Oakley has started a new position as Resource Planning Analyst at Solus Accident Repair Centres.

More Insights

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ARC360 News – Friday 11 April 2025

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