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Countdown on for Motor Claims Showcase Event
ILC and ARC360 are set to bring the motor claims sector together at the inaugural Motor Claims Showcase event – a new event format for the sector.
Headline sponsored by Enterprise Rent-A-Car, along with fellow sponsors EDAM Group, Control Expert and Procurato, as well as ILC and ARC360’s impressive line-up of Corporate Partners the event takes place on Wednesday 29 June at the CBS Arena, Coventry.
AW showcases Careers for Life
AW Repair Group has published the latest episodes in its Career for Life series, which highlights the career opportunities that exist within AW Repair Group.
WTW and Audatex collaborate on cost forecaster
A new solution has been released that predicts the impact inflation will have on repair costs.
The technology combines repair data from Audatex with machine learning and historical data analysis from experts at WTW to deliver unparalleled granularity.
Audatex upgrades MVM solution
Audatex has added vehicle valuation data from eBay-owned Motors.co.uk and cap hpi to its Market Value Manager solution.
By incorporating data from an even wider pool of sources, it will help insurers to accurately calculate the pre-accident value of a vehicle and offer settlements that are up-to-date and in line with Financial Conduct Authority policies.
Mercier steps into key Ageas role
Ageas has announced Neil Mercier as Head of Standard Motor, taking over from Rob Clark.
Mercier, who will report to Glyn Hughes, Director of Personal Lines Underwriting & Pricing, will manage and develop the underwriting strategy for Ageas’s standard motor portfolio.
Lawyers investigating AutoRestore redundancies
Law firm Simpson Millar is investigating allegations that AutoRestore staff at its Northamptonshire headquarters were made redundant earlier this month before proper consultations could take place.
Simpson Millar claims a number of former AutoRestore employees have contacted them saying their contracts were terminated without warning. Some have also said they were told they would not be paid for work already done.
Fix Auto franchise expands in the Midlands
Fix Auto UK has announced that Fix Auto Wolverhampton has joined its network.
The repair centre has been developed by MG Accident Repair Centre owner Denver Hughes, who bought a new 7,000 sqft site opposite his existing bodyshop specifically for the Fix Auto network.
Special feature: best practices with Marcos Malzone, Solera & Stephen Long, Covea
New technologies and new entrants to market are pushing back the boundaries of customer service and bringing disruption to what best practice in the sector looks like. As such, the market is in a constant state of flux and businesses are having to rethink their entire strategies to remain relevant.
We spoke separately to ARC360 corporate partner Solera Audatex and insurance partner Covea about what they consider to be key to best practice, and how they are evolving their own services to support an ever-changing market.
Copart CEO receives industry accolade
CEO of Copart UK & Ireland Jane Pocock has been recognised in the 2022 Autocar Great Women in the British Car Industry Top 100.
On the right track
Sherwin-Williams has published its 2021 Sustainability Report: Building on the Good. The report reveals that it collected more than a million gallons of paint for recycling in 2021, and has halved the employee injury rate by 50% since 2015.
Solera unveils triage innovation
Solera has released Qapter Intelligent Triage, a new AI-based solution that should improve the speed and accuracy of triage. The solution uses machine learning to assess images of damaged vehicles and then guide claims handlers towards next steps.
Autocraft Express secures Kitemark
Autocraft Express Telford has become the first ChipsAway franchise to be awarded the BS10125 Kitemark. It secured accreditation following a successful stage 2 audit by Anthony Green.
RWC secures Nissan training contract
Nissan has appointed Milton Keynes-based training company RWC to produce a range of bespoke technical training videos. The videos will feature the entire Nissan range and be made available exclusively to Nissan’s approved bodyshop network.
NHTSA publishes initial self-driving findings
The National Highway Traffic Safety Administration, which is part of the US Department of Transport, has published data from a series of collisions involving vehicles with various levels of autonomy.
The data was provided by vehicle manufacturers after the NHTSA issued a standing order last summer to submit such data in an effort to understand how best to progress with the continued introduction of self-driving cars to public roads.
Redwood agrees third VM deal
Redwood Materials’ mission to create a circular supply chain for electric vehicle batteries in both Europe and North America is gathering pace after it signed a contract with its third vehicle manufacturer.
After announcing it would collect and recycle EV batteries for both Ford and Volvo, it has now signed a similar agreement with Toyota.
RACQ announces flood of settlements
RACQ in Australia has announced that it has now finalised more than 90% of the 2,667 motor claims it received following the February floods. The majority have been finalised through total loss cash settlements, with more than $100m paid out in claim payments.
Ben brings back breakfast of champions
Automotive charity Ben has announced the return of it Big Breakfast fundraising event.
The week-long campaign will kick off on 10 October to coincide with World Mental Health Day, with companies again urged to raise valuable funds by putting on breakfast spreads for colleagues and customers.
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webinARC – supply chains
1.30pm Wednesday 20 July
In this webinARC we look at the evolution of the vehicle incident repair supply chain as it faces some major challenges in light of global market forces. Specifically, we focus our attentions on parts supply and explore the options available.
