ARC360 news round up – Friday 25 November

ARC360 event proves major success 

ARC360’s Gaining Ground Together 2022 conference, which took place yesterday at the Manufacturing Technology Centre, Coventry, has been hailed a major success.  

Sponsored by GT Motive and OSCA, and backed by ARC360 Corporate Partners and Partners, the event included a host of sessions focusing on the key issues across the sector. 

Topics included a State of the Nation address examining market data and how it translates into everyday operations, customer satisfaction, sustainability, supply chain management and technology within technician training. 

Full reports to follow in the coming weeks. 

Industry interview: Jeff Mack, NVRA 

Emerging technologies are impacting every aspect of the automotive incident repair industry, and reshaping the future of the entire sector. 

From first notification of claim to repair methods and customer service, processes, people and priorities are having to evolve to keep pace. But with great change comes great challenge – particularly around safety – and also opportunity.  

Here, we ask Jeff Mack, National Account Manager of Nationwide Vehicle Recovery Assistance, what the trends are within vehicle recovery and how NVRA is adapting. 

Ben launches Health and Wellbeing Survey 

Automotive industry charity Ben is encouraging those working within the sector to take part in its 2022 Health and Wellbeing Survey. 

The survey aims to take the emotional temperature of the industry and help Ben better understand the issues and concerns of the automotive community. 

BASF cuts ribbon on largest surface treatment site 

BASF’s surface treatment business, Chemetall, has opened a new state-of-the-art production site in China. 

The 60,000 sqm facility, developed as a smart factory with high levels of digital technology and automation, becomes BASF’s largest surface treatment site globally.  

Nationwide Vehicle Assistance renews Premiership partnership 

Nationwide Vehicle Assistance has extended its vehicle recovery and storage management partnership with West Ham United. 

As part of the new relationship, Nationwide Vehicle Assistance branding will be displayed around the London Stadium and during press conferences. 

Repairify enhances remote services 

Repairify is introducing a new remote services booking portal that it believes can reduce repair times by as much as three days. 

The Repairify Remote Services portal allows repairers to use their mobile devices to book a remote technician, who can then carry out the necessary diagnostics and calibrations work without the vehicle needing to go to a main dealer. 

Accident Express reaches 25-year milestone 

Birmingham-based repairer Accident Express has celebrated its 25th anniversary. 

The business now employs more than 30 people and carries out nearly 30,000 repairs a year, boasting manufacturer approvals from Audi, Cupra, Seat, Skoda, Volkswagen and Volkswagen Commercials.   

Indasa enters South African aftermarket 

Indasa has broadened its global reach after signing a strategic distribution agreement with South African-based paint technology company Luxor Paints. 

The collaboration will also provide Indasa with Luxor Paints’ established supply chain network and technical expertise. 

Vehicle Tech job posts up 70% 

Job posts for Vehicle Technicians have risen by 70% since 2019, according to the IMI’s latest Automotive Job Postings Briefing, with salaries rising 5.5%. 

The IMI also found that there are now 20,000 vacancies in the industry, with job posts for tyre, exhaust and windscreen fitters rising by 21.3% in three years and those for vehicle and parts salespersons up 11.5%. 

MIB launches crackdown on uninsured drivers 

The Motor Insurers’ Bureau is cracking down on uninsured drivers with a week-long operation to take uninsured cars off the road. 

Every 20 minutes someone in the UK is hit by an uninsured driver and last year the MIB received more than 26,000 claims from victims of uninsured drivers. 

Simon Smith joins industry Fellowship 

Managing Director and Aviva Repair Lead Solus ARC Simon Smith has become a member of the Society of Leadership Fellows.  

He will join a team of 250 industry leaders across all sectors who will come together to share learning and best practice. 

People 

Autoglass has appointed Ian Rowlands as its new Commercial Director. 

Former Bodyshop Manager at Baldwins Great Yarmouth Chris Browne has joined Freedom Assessors, an independent group of motor industry professionals providing claims support and technical engineering services to insurers, brokers, and claims and fleet management businesses.  

Dave Holleron has been named as Repair Network Manager South for AX. 

Register Now! 

webinARC – Business development 2022: 30 November 

In this webinARC we offer a host of interviews, comments and insights via recorded interviews focusing on business development opportunities and challenges in 2023 and beyond. 

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