Crash. Detect. Settle. Digitising the motor claims journey.
We all know how important it is to begin the claims process as soon as possible following a collision – doing so within 24 hours offers multiple benefits and savings. What if you could speed the process up even more? During this showcase webinar session, viewers gain an insight into Solera Mentor by eDriving.
Optimising the claims journey: A partner’s perspective
Optimising the claims journey means different things to different stakeholders. But as costs and customer expectations continue to rise, the need for effective claims management has never been greater. Here, we have canvassed the opinions of some of our partners for their take on efficiency gains within claims, and how their solutions are optimising the journey.
Insurance inflation reaches eight per cent
The ABI has revealed that average motor insurance premiums rose by eight per cent in the fourth quarter of 2022.
Its latest Motor Insurance Premium Tracker found that average premiums increased to £470, which is seven per cent higher than they were in the same period of 2021.
Enterprise Holdings publishes ESG achievements
Enterprise Holdings has revealed that nearly 20,000 employees were promoted or took on new challenges in the last year.
Its 2022 ESG Report – The Road Ahead, Reimagined – also reported that 450,000 of its vehicles are now connected, while 45% of the Enterprise Car Club fleet is now electric or hybrid. Furthermore, 41.4% of waste from its EMEA headquarters was used to generate renewable electricity for the National Grid.
Steer Group enhances NE footprint
Steer Automotive Group has continued its growth strategy with the acquisition of North East Accident Repair Centres.
NEARC operates three sites in Newcastle, Sunderland and Darlington and takes the combined Steer Group operation to 60 sites with 1,400 staff and the capability to repair 85,000 vehicles per annum.
Castle Coachworks secures prestige badge
Castle Coachworks in Northampton has achieved full Tesla approval. Accreditation follows manufacturer-specific factory training and in-house auditing.
Walton retains Nissan approval
Walton Accident Repair has retained its Nissan approval for another year after a full audit.
Automotive apprentice numbers below UK average
The UK automotive industry is in the bottom third of all sectors when it comes to taking on new apprentices.
According to the IMI’s Automotive Education Report, just 52% of automotive apprentices are supported by the Apprenticeship Levy scheme, compared to a national average of 65%.
LKQ expands European salvage network
LKQ Europe has acquired Dutch-based Rhenoy Group, a leading supplier of remanufactured engines and recycled OEM car parts.
Varun Laroyia, Chief Executive Officer of LKQ Europe, said, “This acquisition reinforces our ongoing commitment to offer affordable and sustainable mobility across our European markets.”
People
Dawn Marsden has taken on a new role as Head of Claims Supplier Management at Esure.
Tony Lover has been appointed Quality and Performance Manager at Nationwide Vehicle Assistance.
National Accident Repair Group has named Richard Ketley as Network Communication and Compliance Manager.
Michael van der Sande has returned to the automotive industry as Managing Director of Lucid Europe.
3M has appointed Michael Massey as Global Senior Application Engineer for AAD Paint Finishing Systems.
Robert Curley has started a new position as Head of Strategic Network Relationships UK & Ireland at Activate Group.
Deputy WorldSkills UK CEO Ben Blackledge will take over as interim CEO when Dr Neil Bentley-Gockmann OBE steps down after seven years at the helm.
ARC360 Podcast: Dean Lander
In this episode – recorded late in 2022 – we speak with Dean Lander, Head of Repair Sector Services at the insurers’ automotive research centre – Thatcham Research.
