Rising figures mask deeper concerns

Car and commercial vehicle manufacturing both rose sharply in August, with car output up 43% on August 2021 and commercial vehicles surging by 92.9%.

But while commercial vehicle numbers are genuinely strong – August was the best performing month since 2012 while 64,828 units year-to-date is 19.4% higher than the pre-pandemic five-year average – car production is still lagging.

According to the Society of Motor Manufacturers and Traders, the August figure of 49,901 units remains 45.9% behind pre-pandemic levels and year-to-date the industry has produced 78,501 fewer cars than last year and a staggering half a million fewer than 2019.

This means the sector is on course to produce fewer than a million cars for the third year in a row as vehicle manufacturers face crippling costs.

The SMMT found that the collective energy bill for vehicle and component manufacturers in the UK has risen by more than £100m over the last 12 months to over £300m, and these costs are expected to more than double again next year.

Meanwhile, average prices of raw materials are up by 38%, semiconductors by 95% and logistics costs have climbed by 43%.

As a result, 41% of manufacturers have delayed or cancelled investments, 13% have reduced shifts with nine per cent cutting jobs.

Mike Hawes, SMMT Chief Executive, said, “While another month of rising UK car production is good news, and testament to sectoral efforts to overcome supply chain shortages, it overshadows what is an extremely tough and uncertain environment for manufacturers. Volumes are down dramatically and firms are having to take drastic steps to safeguard their businesses in the face of myriad challenges. “The government’s measures announced last week to alleviate crippling energy costs provide valuable respite, but long-term action is needed to restore stability and provide the sector with a globally competitive investment framework. Reform of business rates, enhanced capital allowances, an affordable and secure supply of low carbon energy, and investment in new skills can enable this critical sector to deliver the economic growth, productivity improvements, balance of trade benefits and job security the UK sorely needs.”

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Steer Group unveils new flagship site

Steer Group has cut the ribbon on a new prestige flagship facility in High Wycombe.

The purpose-built 28,000 sqft site has been designed to repair the world’s leading vehicle brands.

Environmentally-friendly with dedicated customer and business lounges, Steer Prestige High Wycombe will combine the latest in repair technology with a skilled and fully trained team of technicians to deliver approved repairs to the most modern vehicles in the car parc.

In addition, the group has also created the Steer Training Centre on site to provide colleagues with a dedicated place for continued learning and development.   

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Thieves set their sights on car parts

New research has revealed a fresh target for car thieves – car parts.

According to data from LV= General Insurance, the theft of steering wheels has risen by a staggering 133% since 2017 (average claims cost of £7,000), with demand for airbags, gear levers and dashboard components doubling during the same period.

Parts are then being sold on to garages, who use them instead of new parts in repairs to lower costs.

The research also found the theft of keyless cars is peaking, with claims for stolen Audis, BMWs, Mercedes and Land Rovers up by 19% from last year – although it’s not just high value vehicles being targeted with brands such as Ford, Hyundai, Kia, Lexus, Toyota and Vauxhall also popular, especially in London, Birmingham, Manchester and Liverpool.

Alex Hammond-Chambers-Borgnis, Interim Underwriting Director said: “We’re certainly seeing an increase in car-related thefts and any spare parts opportunistic thieves can get their hands on to make some extra cash. This is also being fuelled by the fact car parts are currently in very high demand as a result of global supply chain disruption, which is adding to the problem.

“With second hand cars also sky rocketing, we’re seeing all types of vehicles being stolen, and keyless cars in particular remain a problem. The technology of keyless cars continues to improve as more cars are produced, but unfortunately it doesn’t take long for thieves to work out a way to steal them and advance their own tactics.”

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Redde Northgate reports ‘encouraging’ results

Redde Northgate has told shareholders that the future looks encouraging with trade remaining strong despite post-Covid challenges and claims and services recovering well.

It held its Annual General Meeting in London, when it said that trading has continued to build on an encouraging start to the year and that although the new van supply market in the UK remains tight, new car availability is improving.

“Margin levels have remained strong, with inflationary pressures being actively managed,” the company said.

Meanwhile, it reported that traffic activity, fuel costs and inflation have had little impact on claims and services, with its car fleet continuing to grow (thanks partly to the acquisition of Blakedale) and previously announced new contracts reaching implementation this year.

The company said, “Whilst mindful of economic uncertainty, the Board remains confident that it has the right strategy to deliver long term sustainable value. The Group is supported by its enhanced mobility solutions platform, the structural growth in outsourcing, a diverse revenue stream and a broad spread of customers providing the business with quality, repeatable long-term contract-backed earnings.”

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AutoRaise Rally set to break £200,000 barrier

The AutoRaise Rally is on track to break the £200,000 fundraising barrier after 62 teams and 160 people took part in the U-Pol-backed three-day event last week.

Between them they covered more than 21,000 miles in support of the charity that is tackling the current skills gap by promoting the industry to new talent and then helping them find apprenticeship roles.

The rally began in Stratford-Upon-Avon on Wednesday morning before the convoy parked up at Tynrhyd Retreat in Aberystwyth for a BBQ and live music and dancing on the Service Certainty Live Stage. 

Thursday took the Rally through the Brecon Beacons and some of the most scenic roads in the UK before the 340-mile journey ended at St David’s Voco in Cardiff, where participants enjoyed a Thatcham Research-hosted Gala Dinner.

Steve Thompson, AutoRaise Vice Chairman and Director at Industry Insights, said, “The challenges this industry faces are well known. The skills shortage is critical and AutoRaise is here for one reason – to promote apprenticeships in the bodyshop sector to young people. AutoRaise has directly impacted on 500 apprenticeship starts in the industry and secured more than £1m levy funding. The money raised from this Rally will help us continue this important work.

He continued, “U-Pol’s partnership is invaluable in making the Rally a reality, and I also want to thank our supporting sponsors, SYNETIQ, Axalta, and Egertons Recovery Group.”

Meanwhile, to celebrate the Rally’s return after a two-year Covid-enforced break, a number of awards were also presented:

  • Fancy Dress:  Team Baywatch from GT Motive (Richard Edwards, Martyn Rowley and Luke Le Souter)
  • Veteran Car: The Porsche 928 driven by the team representing National Windscreens and Industry Insights
  • Best Design: The Renault Dauphine, designed by Gemini’s John Henderson
  • Best Design ‘banger’: The VW Beetle designed by Gemini Rotherham’s Craig Hand
  • Best Photo: Prasco
  • Best fundraising: Martyn Rowley (£3,145 and counting); Gemini Rotherham (£3,110); National Windscreen (£2,850) 
  • Veteran Driver: Martyn Rowley, with honourable mentions for Rye Street Group’s Billy Duffy and Lee McNaughton, Fix Auto Dagenham’s Neil Parker, and Enterprise Rent-A-Car’s James Titchener
  • Oldest Car on the Grid: The Austin A30 (Steven Hames, Solera)

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ARC360 news round up – Friday 23 September 

Making the right connections 

Connectivity and integration are the keys to bringing the disparate technologies within automotive claims together and making them work for repairers, insurers and customers alike 

That was the message of the latest webinARC, which addressed the role technology can play in improving efficiencies and streamlining the customer journey. 

Credit hire to come under the spotlight

The evolution of the credit hire sector will come under the spotlight during a panel debate at ILC’s Exclusive Motor Claims Conference on 6 October.

The panel, made up of Chris Ashworth, Founder, ILC; James Driscoll, Senior Claims Manager – Motor Damage & Credit Hire, Aviva; Simon Gallimore, CEO, EDAM Group; and Charles Layfield, Senior Advisor, ACSO will discuss the latest movements within the credit hire market.

Green parts partnership recognised at awards night 

The Green Parts Specialist is celebrating after winning the Technology Partner of the Year Award at last night’s Insurance Times Tech and Innovation Awards. 

“Please help if you can” 

Thatcham Research’s Chief Technical Officer Richard Billyeald is setting off on a four-day trip around Europe to deliver aid support to Ukraine refugees. 

AutoRaise Rally makes triumphant return 

The AutoRaise Rally made a triumphant return this week after a two-year, pandemic-enforced break. 

Government extends support package to businesses 

The government has announced a substantial support package that should see energy bills for UK businesses halved this winter. 

Feature Interview: Kevern Thompson, Commercial Manager, CAPS 

As more and more technology comes into the industry, so more and more data is being generated. Collecting, collating and sharing that data in a seamless yet safe manner is now fundamental to business operations. 

Solera Audatex announces AEG update 

Solera Audatex has enhanced its estimating solution AudaEnterpriseGold by adding 29 new models and updating a further 121. 

Among those models now included is the Tesla Model Y. 

Polestar to open flagship site

Polestar will open its flagship UK site when the iconic Battersea Power Station opens its doors to the public for the first time on 14 October. 

It will display up to five vehicles at the Grade II listed building, which joins other Polestar sites in Manchester Trafford Centre and Solihull Touchwood Centre. 

On the run for Ben 

Chris Mortimer, Head of Operations at Entegral UK & Ireland, is running the London Marathon on 2 October to raise funds for automotive charity Ben. 

To support his fundraising efforts he is inviting anyone who makes a donation of £10 or more to pick his finishing time for a chance to win a bottle of champagne. 

Listen Up! 

ARC360 Podcast Episode 25: Kelvyn Waugh, Prasco UK 

In this episode, we speak with Kelvyn Waugh, Managing Director of replacement parts giant Prasco UK who provides us with the lowdown on the sectors purported parts challenges. 

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AutoRaise Rally makes triumphant return

The AutoRaise Rally made a triumphant return this week after a two-year, pandemic-enforced break.

More than 70 cars with participants from all sectors of the industry took part in the 13-stage, 370-mile trip through the West Midlands and Wales to help raise funds for the industry charity dedicated to promoting apprentices and apprenticeships.

Backed by Egertons Recovery Group, 4Elms Group, Motofix, NWVA, Service Certainty, Sherwin Williams, Synetiq, ABP and Thatcham Research, the two-day rally began in Stratford on Wednesday morning. 

After pitstops in Ludlow, Welshpool and Dogellau, day one concluded with an evening of live music in Aberystwyth. From there participants continued the challenging route through the Brecon Beacons before finally parking up in Cardiff for a celebratory drinks reception and three-course meal at St David’s hotel.

Dave Sargeant, Chairman of AutoRasise and Managing Director of Gemini, which entered multiple cars, said, “It’s been a brilliant charity event and an awesome effort by everyone involved, with more money raised to help apprentices through the journey to full time employment.”

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“Please help if you can”

Thatcham Research’s Chief Technical Officer Richard Billyeald is setting off on a four-day trip around Europe to deliver aid support to Ukraine refugees.

Backed by Thatcham Research, which is providing a fully insured mini-bus, Richard will also provide transport for displaced women and children who have secured visas for the UK.

Undertaking the trip with other volunteers on behalf of charity Eden Aid, which to date has made 21 trips to the region and returned 384 refugees, 52 dogs and 35 cats, Richard said, “I’m helping Eden Aid because what they are doing is really very special. They are entirely reliant on donations but it is challenging because the Ukraine conflict is quickly becoming ‘old news’. But it’s not old news; it’s still very real and Eden Aid is seeing huge ongoing demand. 

“The people they focus on are vulnerable – old, sick, or disabled – people just like you and I who have been ripped out of their homes, leaving behind sons, fathers and husbands. There is a continuous stream of refugees coming as people who originally stayed behind now realise the war if far from over, so please help if you can.”

Click here to support this amazing charity.

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Green parts partnership recognised at awards night

The Green Parts Specialist is celebrating after winning the Technology Partner of the Year Award at last night’s Insurance Times Tech and Innovation Awards.

The awards were presented at the Royal Lancaster London by futurist Tamandra Harkness.

The Green Parts Specialist was recognised for its partnership with Ageas, which enables the use of more recycled and reclaimed parts in the repair.

Judges said, “This is an impressive partnership and a solution that delivered a positive environmental impact at great scale, as well as helping insurers to hit their ESG goals.”

Joe March, Head of Commercial and Network Management at the Green Parts Specialist, said, “So much work goes into all we do, across both organisations to make this a huge success. We’re so very proud of what we have achieved.”

Also recognised in that category were CoreLogic and Ageas, Horwich Farrelly, and Nuvalaw’s joint venture with Trust Arbitration. 

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Government extends support package to businesses

The government has announced a substantial support package that should see energy bills for UK businesses halved this winter.

The new scheme, which follows the £150bn plan for households, will take affect from 1 October and remain in place for six months, although it could be extended for vulnerable businesses.

As part of the plan, wholesale prices will be fixed at £211 per MWh for electricity and £75 per MWh for gas.

Prime Minister Liz Truss said, “As we are doing for consumers, our new scheme will keep their energy bills down from October, providing certainty and peace of mind. At the same time, we are boosting Britain’s homegrown energy supply so we fix the root cause of the issues we are facing and ensure greater energy security for us all.”

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