ARC360 weekly news round up – Friday 13 May  

BOOK NOW!

Tesla joins Motor Claims Showcase line-up

Tesla’s business operations manager – EMEA Body Repair, Craig Plant is the latest addition to the speaker line-up for the ILC/ARC360 Motor Claims Showcase event taking place on 29 June at the CBS Arena, Coventry.

The inaugural showcase event – headline sponsored by Enterprise – will see Craig join fellow panellists: Neil Bayton, head of partnerships – UK, Trustpilot; Gill Nowell, head of Electric Vehicles, ElectriX; Natalie Spurrier, technical claims director, The AA; and Dave Sargeant, managing director, Gemini Accident Repair Centres.

Gemini celebrates class of 2022

Gemini Accident Repair Group has announced that its first group of 17 Level 3 apprentices have completed their end-point assessments.

They will now take up various multiskilled positions throughout the company.

Gemini introduced its apprenticeship programme in 2017, covering MET, panel and paint, as well as a raft of additional qualifications around electric vehicles, ADAS, BS weld testing, and refrigerant handling.

iRG enhances sustainability solution with BASF partnership

Innovative Repair Group (iRG) has announced a new partnership with BASF’s premium refinish brand, R-M Automotive Refinish which will accelerate its strategy of sustainable operations.

Following a successful trial, its Pontypridd repair centre will now adopt the R-M Agilis waterborne basecoat system.

Audatex enhances Agile collaboration

Audatex has announced that automotive insurtech Agile Developments is launching a new app that will use Audatex data to help determine at FNOL if a vehicle is repairable or a total loss.

The app is being launched to identify total losses earlier in the process and therefore reduce the number of vehicles going into the repair network. By capturing the relevant data and claims information quickly and easily, it is expected to speed up the claim, mitigate losses while also helping to reduce fraud.

Price index reveals premiums increase

The latest Confused.com Car Insurance Price Index produced in association with WTW has found that car insurance prices rose for the second quarter in a row. Its data revealed that average prices rose by 3.8% in the first quarter of 2022 – and 2.2% over the last 12 months.

Average prices by the end of March were up to £550, with every age group apart from 17-year-olds seeing premiums increase.

Copart introduces new wellness initiative

Copart marked Mental Health Awareness Week 2022 by announcing the launch of a new Mental Health First Aider programme.

The initiative is being launched in partnership with St John Ambulance, and will see one teammate from each of the company’s 19 UK locations attend a two-day course in recognising and supporting colleagues with mental health issues.

Premiums down after FCA pricing rules

Motor insurance has fallen to its lowest level in nearly seven years, according to the ABI’s latest Motor Insurance Tracker.

It found that the average premium dropped five per cent in the first quarter of 2022 to £416, the lowest average price since the third quarter of 2015.

Fix Auto UK launches mental health support initiative

Fix Auto UK has launched a major new initiative to support colleagues overcome mental health challenges.

To mark Mental Health Awareness Week, Fix Auto announced that every repair centre in its network will train at least one person to be a qualified mental health first aider.

BASF announces return of paint finals

BASF’s premium automotive refinish paint brand R-M will host the International Best Painter Contest Final at its Refinish Competence Centre in France from 28-30 June. Ten national winners from around the world will take part in the competition, which is being held for the first time since 2016.

Meanwhile, BMW has become the first vehicle manufacturer to select BASF’s sustainable systems, the CathoGuard 800 ReSource e-coat and the iGloss matt ReSource clearcoat. It will use CathoGurad at its plants in Leipzig, Germany, and Rosslyn, South Africa and the iGloss solution throughout Europe.

AW releases docuseries double-bill

AW Repair Group has released a new double-bill feature as part of its Career for Life docuseries, which celebrates mentoring, development and engagement within its workforce.

Motorcare off to a flying start

Motorcare North West has celebrated a successful first month in business, with vibrant work volumes marking a successful start to operations. The business is also continuing the process of rebranding and recruitment, with vacancies in management and on the shopfloor.

Operations, Sales and Marketing Manager Jason Donohoe said, “It’s already been some ride and I can’t wait to see how we shape up next month.”

Qashqai tops latest safety ratings

The Nissan Qashqai scored highest in the latest round of Euro NCAP testing, which assessed four new models with ‘Level 2’ assisted driving systems.

It scored 74% for assistance competence and 93% for safety back-up to achieve a ‘very good’ result overall.

Used car market rallies after 2021

The UK’s used car market increased 5.1% in the first quarter of 2022, according to the Society of Motor Manufacturers and Traders (SMMT). It recorded 1,774,351 transactions in the first three months of the year, up 86,596 on the same period in 2021.

The rise was driven by a buoyant market in January and February, when used car sales rose 17.7% and 7.4% respectively before a 6.8% decline in March.

Cazoo continues European expansion

Cazoo has followed recent launches in France and Germany by introducing its services to Spain. The online retailer was founded in 2018 and after selling more than 65,000 cars in the UK has embarked on a large-scale expansion throughout Europe.

Alex Chesterman, Founder and CEO of Cazoo, said,“We have a great team in Spain and look forward to delivering the best car buying experience to consumers across the Spanish market.”

REGISTER NOW!

webinARC – products, equipment & services: 1.30pm Wednesday 25 May     

In this webinARC we explore the latest developments in repair products, equipment and services and ask our bodyshop representatives just what makes their businesses ‘tick’.   

Featuring some of the UK’s fastest growing and leading bodyshops. 

More Insights

Stress tops automotive workers’ concerns, Ben survey finds

Bodyshop | Mobility | People | Supplier | Vehicle Repair | vehicle sales | wellbeing | Words

20-05-2025

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

Tesla joins Motor Claims Showcase line-up

Tesla’s business operations manager – EMEA Body Repair, Craig Plant is the latest addition to the speaker line-up for the ILC/ARC360 Motor Claims Showcase event taking place on 29 June at the CBS Arena, Coventry.

The inaugural showcase event – headline sponsored by Enterprise – will see Craig join fellow panellists:

  • Neil Bayton, head of partnerships – UK, Trustpilot
  • Gill Nowell, head of electric vehicles, LV= General Insurance & ElectriX
  • Natalie Spurrier, technical claims director, The AA
  • Dave Sargeant, managing director, Gemini Accident Repair Centres

to discuss the future of motor claims from FNOL to fulfillment. The session will explore a multitude of factors already and increasingly set to influence the sector such as social trends; technological advancements; environmental commitments; people requirements and much more.

Mark Hadaway, managing director of ILC and co-founder of ARC360 said, “We are thrilled to have such an influential and diverse line-up of businesses committed to this session exploring the future of motor claims.

“It serves to highlight just how rapidly the motor claims sector is evolving influenced by household brands alongside names more familiar to our sector.”

The full day’s agenda includes a host of other keynote sessions; a Partner Showcase stage with sessions hosted by Enterprise, Innovation Group and Solera Audatex amongst others; an ILC first ‘next generation’ meet and greet session; as well as a fully immersive exhibition arena.

Visitors can choose to spend the day as they wish with networking opportunity also in plentiful supply.

The event will host more than 400 key persons of influence from across the claims sector representing insurers, claims management companies, repairers, along with a host of product, equipment and service suppliers.

To book tickets or to find out more about the sponsorship opportunities available, click here.

More Insights

Stress tops automotive workers’ concerns, Ben survey finds

Bodyshop | Mobility | People | Supplier | Vehicle Repair | vehicle sales | wellbeing | Words

20-05-2025

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

Gemini celebrates class of 2022

Gemini Accident Repair Group has announced that its first group of 17 Level 3 apprentices have completed their end-point assessments.

They will now take up various multiskilled positions throughout the company.

Gemini introduced its apprenticeship programme in 2017, covering MET, panel and paint, as well as a raft of additional qualifications around electric vehicles, ADAS, BS weld testing, and refrigerant handling.

John Henderson, Technical Training & Development Manager, Gemini Accident Repair Group, said, “I am extremely proud to announce that 17 apprentices have completed their end point assessments after what has been an incredible journey interrupted by Covid-19. 

“We have taken a bold yet cautious approach to our responsibility for these employees. This has included the creation of a dispensation EPA in collaboration with AutoRaise, Training Partners and the IMI, and I would like to thank Dan Dillon, Training & Development Co-Ordinator at Gemini Accident Repair Group and Jordan Passey at Nottingham College who collectively have made this success possible.”

David Sargeant, Managing Director, Gemini Accident Repair Group and AutoRaise Chairman, said, “Starting on an apprenticeship offers a career for life here, with the ability to progress and upskill. I wanted to give younger people this opportunity, the same way that someone once gave me. 

“Congratulations to all 17 apprentices, and a massive thank you to John Henderson, Technical Training and Development Manager and Dan Dillon, for enhancing the apprenticeship scheme and going above and beyond for what is needed. I also want to extend my thanks to AutoRaise, as well as LV= and esure, who have been on the journey with AutoRaise since the beginning.”

Gemini now boasts 83 apprentices, which is 13% of its workforce, and is now recruiting its next intake of 17 to join its multi-skills programme.

More Insights

Stress tops automotive workers’ concerns, Ben survey finds

Bodyshop | Mobility | People | Supplier | Vehicle Repair | vehicle sales | wellbeing | Words

20-05-2025

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

Silverlake supports motorsport’s green agenda

Recycled parts provider Silverlake Automotive Recycling is promoting the benefits of going green to the UK motorsports market through its partnership with the C1 Racing Club and Club Racing UK, a central hub for all UK-based club racing. 

It has revealed that teams can save up to 70% of RRP by using its quality graded recycled parts, while also avoiding the delays now common in trying to source new parts.

Allen Prebble, Managing Director at Silverlake, said, “We are proud to be supporting the UK motorsport market in this targeted way. Running two race teams ourselves in the annual C1 Racing Series, for which we are headline sponsor, we know first-hand the savings to be made in money and time. 

“We were taking recycled green parts to the race meetings to repair our own vehicles trackside and the interest from other race teams saw us begin to carry extra stocks to meet their needs. Our experience indicated the gap in the market and after further research, a recycled green parts proposition for UK Motorsports, delivering the product direct to their door, was a natural next step for us as a business.”

Club Racing UK said, “It’s no secret that motorsport is expensive so it makes total sense to partner with Silverlake to drive the increasing upkeep costs down. Having seen how meticulous Silverlake is and the quality of its customer service, we have absolute confidence in the products the company supplies.”

Meanwhile, C1 Racing Club’s Robin Welsh added, “We are delighted to be able to offer our members the added value of access to discounted, recycled C1 parts through our partnership with Silverlake. We know the parts are quality graded and meet the UK standard and that our members and are happily benefitting from the savings and convenience of track-side spares and door-to-door deliveries.”

More Insights

Stress tops automotive workers’ concerns, Ben survey finds

Bodyshop | Mobility | People | Supplier | Vehicle Repair | vehicle sales | wellbeing | Words

20-05-2025

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

iRG enhances sustainability solution with BASF partnership

Innovative Repair Group (iRG) has announced a new partnership with BASF’s premium refinish brand, R-M Automotive Refinish which will accelerate its strategy of sustainable operations.

Following a successful trial, its Pontypridd repair centre will now adopt the R-M Agilis waterborne basecoat system.

The groundbreaking Agilis system generates a VOC content under 250 g/L, which is 40% below the EU solvent limit.

Phil Dawson, Compliance Director at iRG, said, “This strategic partnership with R-M paint will now allow us to lead the environmental change within the industry and really make informed, eco-friendly choices. We are also using the R-M Pioneer Series, which is a range of clearcoats and ancillaries. These products are produced using renewable biomass, further helping to reduce their CO2 emissions during the production process.”

Terry Jackson, Country Manager, BASF Automotive Refinish UK & Ireland, said, “We are delighted to be partnering with the Innovative Repair Group. With environmental sustainability sitting at the heart of our vision, we’re committed to meet the global challenges and growth of the automotive refinish industry. With the launch of our breakthrough Agilis system, we’re leading the industry with its short application, process, and flash-off times. This exciting partnership will allow iRG to improve their ecological footprint with Agilis and take their sustainable refinishing processes to the next level.”

More Insights

Stress tops automotive workers’ concerns, Ben survey finds

Bodyshop | Mobility | People | Supplier | Vehicle Repair | vehicle sales | wellbeing | Words

20-05-2025

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

Fix Auto UK launches mental health support initiative

Fix Auto UK has launched a major new initiative to support colleagues overcome mental health challenges.

To mark Mental Health Awareness Week, Fix Auto has announced that every repair centre in its network will train at least one person to be a qualified mental health first aider.

The initiative is being led by Regional Business Manager Carl Norton, who has undergone the training himself to become the network’s first official Mental Health First Aid Trainer. A further 14 colleagues from within Fix Auto UK will now start their own training.

Norton said, “Mental ill health can strike at any time and can affect any one of us. But the reality is we don’t tend to know how to take care of our mental health, or even identify when someone is suffering with it.

“The course is all about educating people on how to identify, understand and help someone who may be experiencing a mental health issue. You simply learn how to recognise warning signs of mental ill health and develop the skills and confidence to approach and support someone while keeping yourself safe.”

Ian Pugh, Managing Director for Fix Auto UK, added, “The statistics whereby people of all ages suffer with mental illness are alarming. We have duty of care to all we can to help one another and for me, this is an absolute essential element of it.

“Our goal is to ensure every franchise partner along with the head office operation has at least one certified mental health first aider. Yes, we could have employed a company or an individual to be a mental health first aider trainer to ensure everyone within the entire network is supported, but it was obvious to sponsor Carl through the course so we have someone within our own ranks to ensure it will be a continual process.”

More Insights

Stress tops automotive workers’ concerns, Ben survey finds

Bodyshop | Mobility | People | Supplier | Vehicle Repair | vehicle sales | wellbeing | Words

20-05-2025

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

Market Intelligence: Wednesday 11 May 2022

Market-Intel-11-May-2022

More Insights

Stress tops automotive workers’ concerns, Ben survey finds

Bodyshop | Mobility | People | Supplier | Vehicle Repair | vehicle sales | wellbeing | Words

20-05-2025

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

Copart introduces new wellness initiative

Copart is marking Mental Health Awareness Week 2022 by announcing the launch of a new Mental Health First Aider programme.

The initiative is being launched in partnership with St John Ambulance, and will see one teammate from each of the company’s 19 UK locations attend a two-day course in recognising and supporting colleagues with mental health issues.

After completing their training, which comes with a national recognised qualification, the Copart Mental Health First Aiders will then be a point of contact for teammates who are experiencing mental health issues or emotional distress.

Leanne Carroll, Human Resources Manager, said: “As part of our Copart Cares CSR commitment, we‘re dedicated to doing everything we can to enhance the wellbeing of our teammates. The launch of our Mental Health First Aider programme is yet another way for us to encourage a healthy and happy working environment, alongside our existing health and wellbeing benefits package.

“We all go through challenging times which can impact on our mental health and make it feel difficult to cope. From those experiencing financial difficulties due to the cost-of-living rise, through to ongoing confidence issues and feelings of isolation following the pandemic, the launch of this programme feels very timely and relevant.”

More Insights

Stress tops automotive workers’ concerns, Ben survey finds

Bodyshop | Mobility | People | Supplier | Vehicle Repair | vehicle sales | wellbeing | Words

20-05-2025

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

AW releases docuseries double-bill

AW Repair Group has released a new double-bill feature as part of its Career for Life docuseries, which celebrates mentoring, development and engagement within its workforce.

In the first part, Finance Director Kantha Arumugam explains how he joined the company 11 years ago as an accounts assistant and now leads a team of nine at AW Repair Group’s head office, while Payroll and Human Resources Manager Kim Jackson reveals her progress from payroll clerk 18 years ago to the expanded and fulfilled role she has today.

Further, the two stories highlight the diverse range of skills within AW Repair Group, emphasising that it takes more than technicians to keep a repair business successful.

More Insights

Stress tops automotive workers’ concerns, Ben survey finds

Bodyshop | Mobility | People | Supplier | Vehicle Repair | vehicle sales | wellbeing | Words

20-05-2025

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

Qashqai tops latest safety ratings

The Nissan Qashqai scored highest in the latest round of Euro NCAP testing, which assessed four new models with ‘Level 2’ assisted driving systems.

It scored 74% for assistance competence and 93% for safety back-up to achieve a ‘very good’ result overall.

Matthew Avery, Chief Research Strategy Officer, Thatcham Research said, “Previously a ‘very good’ rating has been the preserve of premium vehicles. However, Nissan has proven that it is possible to deliver a high performing, well-balanced assisted driving experience at the more affordable end of the market, proving that as technology develops it becomes more accessible and ultimately ubiquitous.”

Meanwhile, the VW ID.5 was also rated ‘very good’, scoring 76% for assistance competence and 85% for safety back-up, while the Polestar 2 received a ‘good’ rating after a raft of over-the-air improvements since it was last rated in 2021.

However, the Jaguar I-Pace, the only vehicle in this round of testing that does not cease driving while the assisted driving mode is engaged if the driver becomes unresponsive, achieved an ‘entry’ level score.

Avery said, “Some of the vehicles have performed very well in this latest round of testing, and it’s especially positive to add two new ‘very good’ cars to the previous ratings. It is interesting to see the improvements Polestar has made to its vehicle using OTA updates, an excellent means of tweaking performance for the better overnight. It is also becoming ever-more apparent that electrification and automation go hand in hand. We would strongly encourage drivers to use this technology, it is more than just a feature count, it protects drivers and other road users alike with numerous safety benefits.”

More Insights

Stress tops automotive workers’ concerns, Ben survey finds

Bodyshop | Mobility | People | Supplier | Vehicle Repair | vehicle sales | wellbeing | Words

20-05-2025

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners