Rapid Repair Network celebrates sustainability landmark

Rapid Repair Network has reported that it has reduced its carbon footprint to just 40% of that of a traditional bodyshop.

The business, which delivers same-day mobile repair services, has worked with ECA Business Energy to enhance its sustainability credentials.

As the only PAS 2060-certified and BSI10125-accredited mobile repair business, it prioritises customer convenience and environmental responsibility through IMI-accredited technicians able to carry out a wide range of repairs on site.

This reduces the need for additional trips and minimises energy consumption.

Meanwhile, the company also operates self-powered repair vans equipped with cutting-edge battery technology that generates sufficient energy for up to two days of repairs.

Matthew Stansfield, head of commercial for Rapid Repair Network, said: “We work with eco-friendly suppliers, utilise water-based paints and environmentally safe materials, and actively measure and offset our emissions. Every aspect of our service is built to uphold our commitment to the planet.”

Steve Silverwood from ECA Business Energy said: “Our final report demonstrating Rapid Repair Network only use 40% of the carbon footprint of a bodyshop on a like-for-like repair is astonishing, this approach is certainly an attractive option from a carbon reduction perspective where appropriate.”

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Exploring Innovation: Thatcham Research Product Showcase featuring Chery’s OMODA and JAECOO

This week, industry professionals gathered at the Thatcham Research Repair Technology Centre to witness the partnership of Thatcham Research and Chinese vehicle manufacturer, Chery.

The spotlight was on Chery brands: the OMODA and JAECOO.

This event marked a significant milestone not only for Chery but also for the automotive industry as a whole, with Thatcham Research presenting their newly launched Vehicle Risk Rating system.

A new era

Launched in September, Thatcham Research’s new Vehicle Risk Rating system aims to redefine risk assessment within the automotive sector and help insurers deliver more accurate pricing.  

This system evaluates vehicles according to performance, damageability, repairability, safety, and security to provide an overall score to accurately reflect real-world ‘insurability’.

Chery’s growth

Chery’s presence at the showcase underscored its commitment to the UK market, where it has seen impressive growth. The company reported a notable increase in sales, attributed to its focus on quality, innovation, and consumer preferences.

During the event, executives shared insights into their strategic partnerships, highlighting collaborations with DHL for logistics support and RAC for vehicle breakdown services. These alliances not only enhance Chery’s operational efficiency but also ensure that their customers receive exemplary service and support.

The company is also working with insurance company Indeez who designs, builds, and optimises end-to-end digital insurance programmes on a global scale.

OMODA and JAECOO

The day featured two of Chery’s standout brands: the OMODA and JAECOO.

The vehicles on display embody the brands’ vision of combining style, performance, and sustainability. The OMODA, with its sleek design and advanced technology, caters to a younger audience seeking a modern driving experience, while the JAECOO appeals to those who prioritise practicality and functionality without compromising on aesthetics.

These PHEV and HEVs aim to follow in the footsteps of those before, including Kia and Hyundai.

Test drive

One of the highlights of the day was the opportunity to have a ride in the OMODA E5. The ride offered a perfect blend of comfort and responsiveness, showcasing Chery’s engineering prowess. With its smooth handling and intuitive features, the OMODA made a lasting impression on all who experienced it.

Looking ahead

The Thatcham Research Product Showcase was not just an event; it was a glimpse into the future of the automotive industry. As Chery continues to expand its footprint in the UK and invest in innovative partnerships, the company is poised to become a formidable player in the market. With Thatcham Research’s new Vehicle Risk Rating system setting higher safety standards, both manufacturers and consumers can look forward to a more secure driving experience.

In conclusion, the showcase served as a testament to the exciting developments in the automotive landscape. With brands like Chery leading the charge, the future looks bright for vehicle innovation, safety, and consumer satisfaction.

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Charge UP: EV quarter update

Activate Group’s quarterly electric vehicle (EV) report has revealed that EV repair costs have fallen six per cent across the board in the last quarter, with parts costs down eight per cent.

The report draws on Gecko Risk data to provide updates on EV adoption and repair cost trends, exclusively focussing on battery EVs.

It found that as of September, over 280,000 battery EVs have been registered this year, with high-end brands continuing to lead the market. Tesla holds the top position, while BMW, Mercedes, and Audi have gained significant market share. MG remains in the top five, however Volkswagen, has shown strong quarter three growth thanks to the popularity of its ID range.

James Fisher, CEO of Gecko Risk, said, “Prestige makes dominate EV sales this year, perhaps due to purchasing an EV being seen more as luxury than a necessity. At Gecko we are very interested to see how cheaper makes and models coming out of China impact EV take up, with a more environmentally conscious younger generation soon being able to afford to get behind the wheel of an EV. Also, will ongoing cheapening second-hand purchasing opportunities begin to attract a wider audience?”

EV repair cost trends

Year to date, the trend for reduced EV repair costs continues, with average costs down six per cent year-on-year. All of 2024’s highest selling manufacturers have seen a year-on-year reduction in repair costs, with BMW recording the largest drop at 11%.

Adrian Furness, Managing Director, Activate Group Insurance Services, said, “With major manufacturers now offering a strong lineup of electric vehicles to rival their internal combustion engine (ICE) models, competition in the EV market is increasing. This growth is not only driving down costs but also advancing knowledge within the repair industry.

“In recent years, capacity issues meant repair sites had little incentive to invest in the technology and training needed for EV repairs. However, with repair volumes across the market dropping by around 10% over the past year and EV numbers on the rise, repairers are now investing in the skills and equipment necessary to meet this growing demand.”

EV repair cost breakdown

Parts remain the largest component of EV repair costs, though labour is the highest cost for Tesla and MG repairs. Year-on-year, parts costs have fallen by eight per cent, while labour has decreased by four per cent, offset slightly by an eight per cent increase in paint costs.

Adrian added, “Average repair costs are evolving as EVs become more mainstream in the UK. While repair costs in the wider market continue to rise, we see a downward trend for EVs, particularly in parts costs—an indication that EVs are gradually moving towards cost parity with traditional fuel vehicles.”

Conclusion

The EV market continues its rapid evolution, with high-end brands challenging Tesla’s dominance and overall repair costs trending downward as EVs gain traction on UK roads. Increased competition is driving cost efficiency and pushing the repair industry to expand its EV capabilities, addressing both capacity and expertise gaps. As parts and labour costs decrease, EV repairs are becoming more affordable.

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ARC360 News – Friday, 1 November 2024

Bodyshop Briefs 

  • Fix Auto West Hampstead has celebrated its 75th birthday.
  • The Vella Group has announced that all its sites will join the NBRA/VBRA.
  • Vertu Motors has announced the acquisition of Burrows Motor Company.
  • Autoglass has launched a new site in Luton to enhance the support and services it offers customers in the region.
  • Sorted Garages in Leeds has secured BS10125 certification.
  • Fix Auto Mid Devon & Newton Abbot have both achieved BS10125:2022 compliance with the support of Ezi Methods.
  • Lloyd Motor Group has acquired Stratstone Tyneside BMW & Mini, which will be renamed Lloyd North Tyneside BMW & Mini.
  • Vertu Motors has worked with Kings Fleet Services to unveil another state-of-the-art smart repair mobile workshop.
  • SMART Bodyshop Solutions has cut the ribbon on its latest 18,000 sqft vehicle accident repair centre in Reading.
  • FixAuto Hereford is the first bodyshop in the country to have invested in the new GYS US Keo spot welder. 
  • Solus Sheffield has been declared officially open after the ribbon was cut by Aviva’s Director of Personal Lines Home and Motor Claims Hazel Johnson.
  • Chesterfield Car Clinic has thanked Automotive Training Solutions for delivering exams for qualifications. 
  • PJB Accident Repairs has passed its second annual BSI audit and also achieved PAS 2060 certification.
  • Allscreens Nationwide has been named as the sole provider of windscreen repairs and replacements for Tesco’s 10,000-strong fleet of home delivery vehicles and lorries.

Industry News 

IMI invites Apprentice of the Year nominations

The Institute of the Motor Industry is inviting nominations for its Apprentice of the Year Award. Nominations close on 13 November and the winner will be announced at the organisation’s 2025 Annual Dinner and Awards night. Full story

IMI outlines its manifesto for automotive

The IMI manifesto outline sets out three key priorities for the professional body: Attract and Recruit, including engaging with employers to remove barriers to apprenticeships and collaborating with government on addressing qualifications gaps; Retain, including supporting upskilling and continuous professional development; Future Skills and Technology, anticipating emerging skills needs and partnering with like-minded organisations to future-proof the sector. Full story

Copart holds first auctions at new St Helens Operation Centre

Global leader in online vehicle remarketing and recycling Copart UK has held its first auctions at its brand-new Operation Centre in St Helens, Merseyside. Full story

LKQ lead aftermarket in calling on Transport Secretary to support the independent workshop

A group of the aftermarket’s leading suppliers, repairers and trade bodies has co-signed a list of policy asks sent by LKQ UK & Ireland to the Secretary of State for Transport. Under the title, ‘Fighting for the Right to Repair’, LKQ UK & Ireland CEO Kevan Wooden outlines the critical contribution of the automotive aftermarket, and of independent repairers in particular in ensuring safe and roadworthy transport is accessible to all. Full story

New report reveals that the cost of getting on the road jumped by 19% in 2024

A new report from Go.Compare Insurance has revealed that the cost of getting on the road in 2024, including the cost of a first car, has increased by 19%, from £5,947.40 in 2023, to £7,100 in 2024. The report looks at the overall costs associated with getting on the road, including the total cost of driving lessons, the price of tax and insurance, the cost of a first car, alongside a number of other factors. Full story

SYNETIQ’s climate targets validated by Science Based Targets initiative

SYNETIQ, an IAA company and one of the UK’s leading vehicle salvage, dismantling and recycling companies, today announced it has received validation of its greenhouse gas emissions reduction targets from the Science Based initiative in line with the company’s ambition to limit global temperature rise to 1.5°C above pre-industrial levels. Full story

Delphi Academy unveils expanded ‘OEM-level’ training centre

Delphi Academy in Warwick has officially opened its doors following a major expansion project, setting a new standard in aftermarket training. With a £500,000 investment, the Academy now spans 1,430 square meters, making it one of Europe’s largest automotive training centres. Full story

Landmark Court of Appeal ruling promises £21bn payout for motor finance mis-selling victims

In a groundbreaking victory for consumer rights, the Court of Appeal has ruled that lenders are accountable for mis-selling Personal Contract Purchase (PCP) finance agreements, a decision that could see over £21bn returned to UK consumers. Full story

Automotive still Britain’s number one exporter of goods despite year of renewal

UK car production output declined by 20.6% in September, according to the latest figures published by the Society of Motor Manufacturers and Traders (SMMT) as 70,039 units rolled off production lines. Full story

Repair or replace? Why technology is driving the future of the automotive industry

In this exclusive contributed article, Solera Product Manager Victoria Repice explains how technology is changing the debate around repair or replace, and driving a more sustainable sector. Full story

Gemini ARC supports World Mental Health Day 2024 with Ben’s Big Breakfast

In recognition of World Mental Health Day 2024, every Gemini Accident Repair Centre took part in Ben’s Big Breakfast, supporting the invaluable work of the Ben Automotive Industry Charity and raising more than £800. Full story

New Mirka DEROS Rotary Sander tackles tough sanding jobs with ease

Mirka UK is introducing its new Mirka DEROS RS 600, blending power, precision and user-centric design to tackle paint removal, furniture restoration, cabinetry, solid surface and flooring projects with ease. Full story

Mirka continues to clean-up with its new extractor

Mirka UK is expanding its extractor range with the introduction of the new Mirka DEXOS 1217 M AFC dust extractor. This M class extractor blends power and versatility to ensure users have a dust-free work environment. Full story

Green technology and dozens of new jobs – Mirka invests in Jakobstad

Mirka is investing £21m in a new production line in Jakobstad, Finland. The manufacturing line supports the green transition and is based on technology that could transform the entire abrasives industry in the coming years. Full story

WorldSkills UK reaction to the budget

Emma Roberts, Director of External Affairs, WorldSkills UK said: “The Chancellor has set out a comprehensive set of plans to grow the UK economy with skills rightly recognised as a critical element in boosting productivity and improving living standards. Full story

Driving Change: How women can steer the automotive industry out of its talent crisis

The gender disparity within automotive is holding both the industry and women back. It is up to major organisations to initiate a lasting change. In this contributed feature, Victoria Repice, SVP – Product Management, Solera, considers the issue. Full story

BCA introduces EV Battery Health Grading to the remarketing sector

In a first for the UK remarketing sector, BCA is introducing a new EV Battery Health Grading service, allowing BCA’s customers to buy electric vehicles with even greater confidence. Full story

Motofix partners Keycafe

Motofix is partnering with Keycafe, a leading smart key exchange platform, to enhance security across our repair centre network. This cloud-based platform securely stores keys and ensures that only verified personnel in our business can access them. Full story

LKQ UK announces sustainability upgrade

LKQ UK has upgraded its Tamworth site with 6,500 solar panels. It’s estimated this can cut emissions by 12,554 tonnes of CO2 over the system’s 25-year lifespan – the equivalent of taking almost 3,000 cars off the road for one year. Full story

The Motor Ombudsman reports the busiest third quarter on record for vehicle service and repair case submissions  

The Motor Ombudsman has reported the highest ever volume of service and repair cases brought by consumers to its dispute resolution service during the third quarter of the year. Full story

VM News 

Jaguar Land Rover reports 59% surge in plug-in hybrid sales

Jaguar Land Rover has reported a significant increase in the popularity of its plug-in hybrid models (PHEV), which it says serve as a transitional phase for customers moving towards fully electric vehicles (BEV). In the first half of their financial year, the automotive leader announced a 59 percent surge in PHEV sales compared with the same period last year. Full story

Stellantis reports lower Q3 2024 net revenues

Stellantis has reported net revenues of £28bn for the third quarter, down 27% compared to the third quarter of 2023. Full story

Volkswagen Group’s nine-month results impacted by higher fixed costs

The Volkswagen Group expects deliveries to customers to be around nine million vehicles for the first nine months of the year. The company expects Group sales revenue to be around £270bn. Full story

Volkswagen says it must close German factories after China sales slump

Volkswagen stressed the ‘urgent need’ to close factories after profits crashed 64% following a slump in sales in China. Full story

Renault building R&D team in China to develop EVs for Europe, report says

Renault is building an EV R&D team in Shanghai to target mass production of a new model by the end of 2025, but the new model will be built and sold only in Europe, according to a media report. Full story

Toyota, NTT to Develop Driver Assistance System to Prevent Accidents

Toyota Motor and Nippon Telegraph and Telephone have agreed to develop a driver assistance system to prevent car accidents. Full story

BMW eyes hydrogen future

BMW is setting its sights on a hydrogen-powered future, with a new drive system expected later this decade. The BMW hydrogen concept boasts 401 horsepower, under 6-second acceleration from zero-to-60 mph and 300-mile range. Full story

Magna debuts scalable, eco-friendly ICE to hybrid transmission for European OEM

Magna is accelerating the industry’s move toward a cleaner future with the debut of its innovative Dual Clutch Transmission Eco (DCT Eco) solution for a European OEM. This contract marks the first high-volume award for the new transmission family and supports various models in global markets with ICE transmissions. Full story

Hyundai Motor reveals bold and efficient hydrogen FCEV concept previewing new design language

Hyundai Motor Company has unveiled its INITIUM hydrogen fuel cell electric vehicle (FCEV) concept, offering a range of 450 miles with a maximum motor output of 150 kW. Full story

Stellantis advances technologies, achieves commercial successes in transition to next-generation products in key global markets

Stellantis has announced a global blitz of introductions based on new platforms, with approximately 20 new products expected this year. It will also soon announce details of STLA Frame, the third of four all-new multi-energy platforms. Full story

People 

  • BYD has appointed UK Group Managing Director at Stellantis Maria Grazia Davino as Regional Managing Director for Germany, Switzerland, Poland, Austria and the Czech Republic.
  • Carwow has appointed Cox Automotive’s Dealer Development Director Daniel Boakes as Sell My Car Commercial Director.
  • Director of Digital Solutions at Cox Automotive Tom Marley has changed his role, adding Movex to his remit along with Consumer Car Buying.
  • Fleet Assist has promoted Garry Winckley to Business Development Director, while Joanna Cooper has become Strategic Projects Director, Sara Smith has joined as Head of Vehicle Supply and Funding, and James Elliot as Technology Director.

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Driving Change: How women can steer the automotive industry out of its talent crisis  

The gender disparity within automotive is holding both the industry and women back. It is up to major organisations to initiate a lasting change.

In this contributed feature, Victoria Repice, SVP – Product Management, Solera, considers the issue.

The automotive industry is grappling with a shortage of skilled technicians, with recent data showing a vacancy rate of 4.3 per 100 employees – 43% higher than the average across all other sectors. On top of this issue is the challenge of attracting and retaining a skilled workforce. A perfect storm of issues the industry must grapple with. 

Solutions include things like better supported apprenticeship schemes, regular upskilling and pay. However, one less talked about solution is encouraging more women to join the sector. Women currently make up just under 20% of the sector’s workforce – an untapped talent pool that could help the industry thrive.  

Why women are the missing puzzle piece  

Whilst many job functions are seeing a steady increase in women, such as science and finance for example, the automotive repair industry tells a different story. Initiatives like the 30% Club are fantastic, but there’s no denying progress has been slow, and this imbalance perpetuates the outdated belief that automotive repair is a “man’s job.”  

In reality, modern automotive work requires a range of skills that suit any personality type. From more manual work to technical know-how, the skills of a car technician are broad. With vehicles increasingly becoming advanced, technicians must have expertise in diagnostics, software, and data-driven technologies. For example, tasks like software updates and advanced car upgrades, demand technicians with a fresh skill set that combines technical expertise and creative problem-solving.   

There is no doubt women can find a place in this world and excel. And by expanding the recruitment pool, the industry can attract fresh perspectives and new skills that will be critical to its future.   

 How do businesses drive the change? 

Diversity must come from within organisations, especially to overcome the stereotype of automotive roles being a perfect fit only for men. But the question remains, how do businesses drive the change? This is where large automotive organisations should step in and drive the change by promoting diversity, equity, and inclusion, setting the stage for other businesses to follow.   

Studies show that diverse teams perform better, and gender-diverse teams outperform homogeneous ones by almost 50%. There are clearly benefits to closing the gender gap in the automotive industry that businesses should be taking advantage of. Additionally, by bringing in more women, companies will be onboarding a unique set of skills and perspective that will help them to cater for consumer’s every changing needs.   

However, the industry needs to ensure it reaches true inclusion. This involves creating a workplace where every individual feels valued, safe, respected, and empowered to contribute their best. This requires breaking down barriers, challenging stereotypes, providing benefits tailored to their needs and fostering an environment where all employees can thrive.  

What is next for automotive?  

Reflecting this awareness, the Automotive Council announced initiatives aimed at raising the proportion of women in the automotive workforce to 30% by 2030.  

Achieving this goal will require collaborative efforts. To boost the number of women in the industry, creating pathways that make these roles more appealing will be essential. 

Female role models and support networks can also accelerate this trend. Many European and North American OEM brands already have women in senior leadership, showing that women can succeed at the highest levels in traditionally male-dominated industries. There is no denying that women serve as a role model to other women.   

Companies should also look to prioritise offering dedicated training programmes and implement female mentoring schemes to support the career growth of women, especially technicians, within the sector. 

As society progresses, the automotive industry must adopt a more inclusive mindset that values the unique contributions of all employees. In this evolving landscape, women are not just participants—they are essential. While these changes will take time, through collective effort, from leadership to day-to-day operations, we can reshape the future of the automotive industry to be more welcoming and equitable for women. 

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Copart holds first auctions at new St Helens Operation Centre

Global leader in online vehicle remarketing and recycling Copart UK has held its first auctions at its brand-new Operation Centre in St Helens, Merseyside.

Hot on the heels of Gloucester, St Helens is the second new Copart Operation Centre to open its doors this year and is a substantial addition to the company’s operational network, boosting vehicle storage capacity by 50% in the northwest.

Copart’s purchase of the 16-acre site, formerly leased by Cazoo, is yet another strand of their ongoing ‘Land and Expand’ strategy, which shows no signs of slowing.

The company has been investing heavily into acquiring land and expanding their existing sites, to enable growth, handle increasing EV volumes, and expand the reach of their industry-leading emergency response services.

St Helens is the fourth new Copart Operation Centre to open its doors in the last 18 months, joining Corby, East Kilbride, and Gloucester.

Jane Pocock, CEO of Copart UK and Ireland, said, “It’s been a very exciting week with the first auctions taking place at our St Helens site, which is strategically placed between Manchester and Liverpool and provides further storage capacity for up to 24,000 vehicles in the Northwest.

“Copart’s growth strategy continues to gather pace, as we futureproof our business to support the needs of our customers, get even closer to our communities, and reduce road miles for our customers, buyers, and transport fleet.”

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IMI publishes skills manifesto

The Institute of the Motor Industry (IMI) has published its manifesto aimed at addressing the skills gap within the sector.

It outlines sets out three key priorities for the professional body: to attract and recruit new talent, to retain and upskill existing talent, and to anticipate emerging skills.

Azlina Bulmer, Managing Director of the IMI, said, “Our manifesto outline makes very clear the critical role the IMI continues to play in supporting those who work in the sector. Retaining existing members of the workforce and empowering them with the right skills for the automotive technologies of today and for the future is a key concern.

“We also expect our members to hold us to account in representing their interests with government and other relevant stakeholders to ensure the right support and funding is provided from the top-down. As such, we recently wrote to Rt Hon Jonathan Reynolds, MP and Secretary of State for Business and Trade, to highlight the omission of automotive in the government’s Industrial Strategy green paper: Invest 2035: The UK’s Modern Industrial Strategy. The IMI will be responding to the green paper on behalf of our members and we are urging them to have their say in a forthcoming webinar.”

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Aftermarket issues five key requests to government

A group of automotive aftermarket suppliers, repairers and trade bodies has co-signed a list of policy requests sent in a letter to the Transport Secretary Louise Haigh. 

In the ‘Fighting for the Right to Repair’ document, LKQ UK & Ireland CEO Kevan Wooden outlines the critical contribution of the automotive aftermarket to the UK’s social and economic infrastructure, and of independent repairers in particular in ensuring safe and roadworthy transport is accessible to all.

Key co-signers include the AA, the RAC, Kwik Fit, Micheldever Tyre Services, ATS Euromaster, Halfords, Formula One Autocentres, Hella, ZF, TMD Friction, Schaffler, the IMI and the IAAF.

The document prioritises five key requests.

These include a call to align vehicle type approval and motor vehicle block exemption regulations, eliminating the potential for automakers to restrict access to in-vehicle data and other essential inputs required to diagnose, service or repair a vehicle – particularly in the context of advanced driver assistance systems (ADAS).

In a similar vein, a wider regulatory framework has been called for to address access to data and cybersecurity – not dissimilar to the single, mandated all-manufacturer SERMI scheme being rolled out across Europe.

Other issues tackled in the document include the need for tax cuts on training and other business investment, helping independent technicians qualify to work on ADAS-enabled vehicles and hybrids and EVs. And more widely, a national automotive employment scheme has been highlighted as a critical need – similar those seen in the hospitality sector in recent year.

Finally, the lack of a secondary market for the refit and refurbishment of EV batteries is identified as having the potential to undermine the environmental gains made by the shift away from ICE, and to limit the affordability and accessibility of EVs – with the introduction of a regulatory framework to govern collaboration between the aftermarket and vehicle manufacturers positioned as key to the solution.

Wooden said, “Significant challenges persist that threaten the independent aftermarket and risk creating a monopoly for the vehicle manufacturers. And they have real implications for the economy, and for consumer choice and affordability.

“The Department for Transport has an important part to play in resolving these challenges and ensuring the independent sector can continue to compete and thrive. We have identified five key areas of focus where support is urgently needed, and we are keen, together with our partners, to engage with government and set a new tone for its relationship with our sector.”

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SYNETIQ’s climate targets validated by Science Based Targets initiative

SYNETIQ, an IAA company and one of the UK’s leading vehicle salvage, dismantling and recycling companies, has received validation of its greenhouse gas emissions reduction targets from the Science Based initiative in line with the company’s ambition to limit global temperature rise to 1.5°C above pre-industrial levels. 

The targets apply to SYNETIQ’s direct operations, with commitments to reduce absolute scope 1 and 2 greenhouse gas emissions by 50.4% and scope 3 emissions by 58.1% per vehicle processed by 2032.

Helen Carling, Commercial Director of SYNETIQ, said, “Our commitment to environmental responsibility and our actions to limit climate change underpin our vision to lead our industry toward a more sustainable future. Having our targets validated by SBTi is a way to align our strategy with the latest science and provide us with a clear roadmap of action over the upcoming years and beyond.

“We’ve learned a lot on our journey so far, from establishing the embodied carbon in each vehicle part we reuse, to the carbon footprint of the salvage auction vehicles we sell on behalf of our clients.”

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Repair or replace? Why technology is driving the future of the automotive industry 

In this exclusive contributed article, Solera Product Manager Victoria Repice explains how technology is changing the debate around repair or replace, and driving a more sustainable sector.

Replacing parts used to be the go-to choice for garages, as it was too expensive and skill-intensive to repair instead. However, technological advances across the automotive industry have made repairing more feasible, and repairs that at one point may not have been deemed possible are becoming the norm.  

On top of this, car prices, even for used cars, are going up, and people are looking for cheaper ways to get their vehicle repaired. In some cases, repairing a part is cheaper than replacing it, so there is also an economic benefit to repairing as well. 

Repairing

Previously, one of the main challenges the industry faced was the cost of repairs. This is especially true for modern vehicles, that are increasingly complex, equipped with advanced electronics, sensors, and software. This means that even seemingly minor repairs could involve costly diagnostics and specialised labour.  

However, this is shifting. New technologies are making repairs more cost-effective and accessible. In the past, assessing damage often required a combination of visual inspection and trial and error. Today, digital diagnostic tools can quickly and accurately identify problems, allowing technicians to make informed decisions about whether a part needs to be repaired or replaced quickly and accurately.  

AI

Determining vehicle repairability following a collision can be a difficult task for car technicians, putting them off repairing vs replacing. However, this is where AI can be the help. 

AI enables more precise assessments of vehicle damage, providing a detailed understanding of whether a part can be repaired or must be replaced. AI also generates more accurate repair cost estimates. By analysing photos of vehicle damage and correlating them with the vehicle identification number (VIN), these tools can determine the exact model, materials, and parts required for the repair. 

With real-time data and advanced sensors, modern diagnostic systems can analyse even the most complex vehicle systems, reducing the guesswork that often led to premature replacement in the past. This means AI can help them quickly assess the damage and provide an immediate estimate of the repair cost and timeline. This level of transparency and speed reassures customers and reduces the anxiety associated with the process. 

From insurer, repairer and customer, this quick process not only speeds up decision-making but also helps lower the costs for everyone involved. Insurers can quickly determine the necessary repairs to be taken, reducing the need for lengthy estimations or manual reviews. By minimising delays and improving accuracy, AI can lead to a more cost-effective and efficient claims process for both insurers and customers. 

Collaboration

The focus on repairs is an opportunity to open up collaboration within the industry. Manufacturers, repair shops, and parts suppliers can join forces to develop strategies that prioritise vehicle longevity. For instance, manufacturers might focus on designing parts that are easier to repair, while suppliers can contribute by offering high-quality materials that improve the durability of these repairs. 

Repairs should no longer be viewed as a last resort but as the first solution for consumers. The future isn’t solely about replacing parts – it’s about reimagining how we can keep vehicles on the road for longer, and in more efficient ways. 

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