Ben makes great progress with Race Across Britain

Ben’s new fundraising challenge, Race Across Britain, has raised more than £100,000 for the automotive charity.

Inspired by the television series Race Across the World, the LKQ-sponsored challenge took place from 26-28 February and saw 27 teams of two travel from the LKQ Academy in Tamworth to six different checkpoints including the Angel of the North, Blackpool North Pier and The London Eye.

Teams had to complete the 1,300-mile journey without using smart phones or planes, travelling only public transport, cycling or walking, while also limited by a strict budget.

Taking part were teams from LKQ Euro Car Parts, Alliance Automotive Group, Group 1 Automotive, Vendi, ClickMechanic, Automotion Events/Lawgistics, eStar Truck and Van, Hella, Messe Frankfurt UK, Compact Car Centre, Walsall Wood Tyre & Service; Autotech Recruit, Rhino Group, and GSF Car Parts.

Joint winners were two LKQ Euro Car Parts, The Mavericks, comprising Tony Shearer and Andy Southby, and Chris O’Rourke and Melanie Lowe’s Skint Sprint Squad.

Matt Wigginton, Director of Partnerships, Engagement & Income said, “The automotive industry loves some healthy competition, so this was a great way to get together and have fun while also supporting your dedicated industry charity. Fundraising events like this are particularly crucial during a time when Ben is supporting more people than ever due to the cost-of-living crisis.”

Kevan Wooden, Group Chief Executive Officer at LKQ UK and Ireland, added, “It’s been remarkable to see so many colleagues from across the industry come together like this. Both customers and competitors alike have had fun, but more importantly, raised crucial funds for the vital work Ben does.”

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ARC360 News – Friday 3 November 2023

The Credit Hire Conundrum

Compromise and trust are fundamental if the industry is going to create a revised and relevant General Terms Agreement (GTA) that meets the needs of today and ends the long-running friction that exists between insurers and credit hire companies.

That was the verdict of a panel discussion, ‘The Credit Hire Conundrum,’ which took place during ILC’s Exclusive Motor Claims Conference.

Gemini unveils new Luton LV Sole Site

Gemini Accident Repair Centres Ltd unveiled the 32nd site in its expanding network during an official opening ceremony on 17 October in Luton.

Gemini Luton – the networks eighth LV= Sole Site Repairer – is headed up by highly respected industry name Mo Givian and the opening ceremony was attended by members of the Gemini ARC senior management team, leading representatives from LV=, as well as Gemini supply partners Axalta and Repairify.

Copart supporting Luton Airport fire vehicle recovery

Copart’s CAT Response Team is recovering vehicles damaged by the fire at Luton Airport to its incident management site in Corby, where they will be stored, inspected and processed for insurance and automotive customers. 

New car sales healthy but used car demand weakens

The latest data from cap hpi has revealed an uptick in registrations of new vehicles while demand for used cars is dampening, with prices softening accordingly.

New report makes business case for upskilling

A new report by Ennis & Co Group has revealed the financial benefits of investing in automotive skills.

The report, ‘The Cost of your Skills Gap’, found that automotive businesses who invest in training can expect a three per cent increase in annual turnover compared to a four per cent drop for those who do not address the skills gap in their organisation.

Euro Car Parts team reunites at GSF Car Parts

Former Euro Car Parts executives Sukhpal Ahluwalia and Steve Horne have reunited as Executive Chairman and Chief Executive Officer at GSF Car Parts.

They plan to add a significant number of new branches over the coming years, strengthen its e-commerce offering, and rejuvenate its delivery fleet. They will also expand its range of products for electric vehicles.

IMI identifies ADAS skills gap

New data published by the Institute of the Motor Industry (IMI) has identified an existing 18,000-ADAS technician shortfall.

It predicts that about 10% of UK cars will feature Level 2 autonomy by the end of the year, rising to 50% by 2030, however there are only around 3,500 ADAS-qualified technicians in the UK today.

Chaplane celebrates PAS 2060 certification

Chaplane Accident Repair Centre has secured PAS 2060 status, underlining its commitment to reducing carbon emissions and minimising the environmental impact of vehicle repairs.

SYNETIQ secures ISO recertifications

Leading vehicle salvage, dismantling and recycling company SYNETIQ has achieved recertification across a number of ISO standards.

The IAA company has been recertified for ISO 27001 for information security management systems, for ISO 9001 for Quality Management, ISO 45001 for Health and Safety and ISO 14001 for Environmental Management.   

BASF unveils green innovations

BASF experts showcased its latest e-mobility innovations at the R-M Refinish Competence Center in France recently, including its Citroen Oli concept car and new materials to enhance electric batteries.

Golden Windscreens adopts Repairify ADAS tech

Repairify has completed the installation of its digital ADAS system at Golden Windscreens, enabling the site to handle forward collision camera, front/rear radar, and 360 camera recalibration in-house.

SMMT urges government to unlock CAM windfall

The Society of Motor Manufacturers and Traders has urged the government to clear the path for the UK to capitalise on a potential £66bn connected and automated mobility windfall by 2040.

In a new report, Connected and automated mobility: The UK economic and market opportunities, the SMMT is calling on government to remove all barriers to regulatory reform while at the same time developing a strategy to support private sector investment and innovation.

OUTSORC secures UAE training partnership

OUTSORC is supporting new partners Al Ghandi Auto in developing a new digital core service process for its aftersales teams in the UAE.

The Excellence Programme will enable Al Ghandi Auto management to identify training needs and deliver targeted training and coaching sessions.

Axalta named BMW supplier

Axalta has been named as the exclusive supplier for BMW Group’s private paint label, ColorSystem.

The agreement applies to 15 European countries and South Africa, and also includes BMW’s network of 730 dealerships and collision repair partners.

Cazoo reports record profit per unit and improved cash position

The online car retailer Cazoo has announced its financial results for the third quarter of 2023, showing a significant improvement in its unit economics and cash position.

The company achieved a new record retail gross profit per unit of £1,470 in Q3, up 14% from the previous quarter and 201% from the same period last year.

DS Automobiles integrates ChatGPT

DS Automobiles, the premium brand of Stellantis, has introduced a new feature to its line-up: a digital travel assistant powered by ChatGPT.

The feature, which is integrated with DS IRIS SYSTEM, allows drivers to interact with their cars using voice commands and receive personalised responses.

Fix Auto UK gears up for 2024 conference

Tickets and sponsorship packages are now available for the 2024 Fix Auto UK National Conference, which will take place at The Vox Conference Centre within the National Exhibition Centre complex from 8-9 May.

Silverlake invests in EV storage facilities

Silverlake Automotive Recycling, which is part of the e2e Total Loss Vehicle Management network, has invested in bespoke lithium-ion battery storage containers as part of its fire risk assessment and mitigation strategy.

Mercedes tops SMMT disposal figures

SMMT has published data showing the number of cars disposed of by vehicle manufacturers in September that were defined as pre-registrations.

It found that Mercedes disposed of 647 vehicles with a value of more than £22m, while Nissan disposed of 90 vehicles with a combined value of £2.7m.

LKQ partners International Rescue Committee

LKQ is partnering with the International Rescue Committee, a global non-profit organisation that helps people affected by humanitarian crises. LKQ will directly support the IRC’s work in over 40 crisis-affected countries.

Car output surges in September

UK car manufacturing rose by 39.8% in September to 88,230 vehicles.

According to the Society of Motor Manufacturers and Traders (SMMT) this this is 25,105 more than the same month last year and means the industry has produced 659,901 units year to date – some 14.9% above the same period in 2022.

Steer joins Porsche party

Steer Automotive Group has been invited to help Porsche celebrate its 75th anniversary by taking part in the Porsche Art Challenge. It will showcase its designs and the skills of its technicians.   

Connecting claims through technology

A motor claims journey involves many parties and even more moving parts, meaning the potential for confusion, delays and customer dissatisfaction is high.

However, technology has the capacity to ease the pressure by creating a transparent, integrated ecosystem than links every stakeholder.

Here, CAPS and e2e Total Loss Vehicle Management explain how sharing data with the right people at the right time can cut costs, delight the customer, and even benefit the environment.

People

Thatcham Research has announced key appointments to its engineering team, with Yousif Al-Ani named Principal Engineer – ADAS, and Dan Harrowell Principal Engineer, Advanced Technologies.

Tesla has appointed Craig Rookyard as Body Repair Tooling and Equipment Specialist for European Tesla Bodyshops.

Billy Jemmett has been named Key Account Manager CV for AkzoNobel.

First Central has appointed Ian Pratt as Engineering Manager.

Mark Rimmer has been named Workshop Controller at CARS of Grimsby.

Evolution Repair Group has appointed Helen Wesolowski as new Northern Operations Director.

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Enterprise unveils new inclusive brand

Enterprise has announced it is uniting its full portfolio of offerings together under a single brand – Enterprise Mobility.

This includes car rental, fleet management, flexible vehicle hire, carsharing, vanpooling, car sales, truck rental, vehicle subscription, luxury rental, and technology solutions.

The move is designed to reflect the growth of the company from a fleet of just seven cars more than six decades ago to a global network of mobility solutions serving drivers, businesses and governments.

Enterprise Mobility President and CEO Chrissy Taylor said, “This marks the beginning of our next chapter, reinforcing our 90,000-strong global team’s commitment to deliver exceptional service for partners, customers and neighbours – innovating with intention to meet their ever-changing needs.”

She continued, “Enterprise Mobility brings together the full portfolio we have to offer as we continue to invest heavily to meet customer mobility needs today and into the future.”

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ARC360 Market Intelligence: July 2023

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Ben drives awareness with summer playlist

Automotive colleagues are being invited to select their top driving songs as part of a new initiative from charity Ben.

Rev up 4 Ben will see the charity create the ultimate driving list, with all songs handpicked by those working within the industry.

The purpose is to curate an epic Spotify playlist of summer driving songs while encouraging engagement for the charity on social media using #RevUp4Ben, as well as increasing sign ups to its email list.

Rev up 4 Ben www.ben.org.uk/drivingplaylist will also help to raise awareness of the charity and let people know that Ben is there to support them.

Ellen Plumer, Head of Marketing, Outreach, Communications & Awareness, said: “To celebrate a love of music, driving and our industry, we’re creating the ultimate driving playlist, chosen by the automotive community – by the community, for the community. We’re really excited to launch this just in time for summer so those travelling to new holiday destinations can have a great new set of tunes to listen to on their journeys.

“The purpose of the campaign is also to boost awareness and increase Ben’s reach so that everyone in our industry knows about the services we provide.”

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ARC360 News – Friday 14 July 2023

An EV market insight

Electric vehicles have surged from 0.4% of the total vehicle parc in 2016 to nearly 18% as of June 2023, but uptake will have to increase dramatically before 2030 to support the government’s ban on the sale of new petrol and diesel vehicles.

BASF shortlisted for two BCF Awards

BASF has been shortlisted for two British Coatings Federation Awards. It is line to win both the Race to Net Zero Award for its Biomass Balance Approach and the Sustainable Innovation Multinational Award for its Glasurit 100 line.

Thatcham Research expands EV training portfolio

Thatcham Research has enhanced its EV training solutions with EV Safe, which has been designed to protect key workers who interact with High Voltage (HV) vehicles.

‘Four’ a good cause

Four S&G Response colleagues have raised £10,000 for East Cheshire Hospice following a gruelling 444km, four-day cycle challenge through four European countries.

Repairify extends remote support services

Repairify has unveiled a new end-to-end software support programme that enables its IMI-trained technicians to remotely access the asTech tools repairers are using in the workshop.

L&I Eaton ARC plans ambitious growth strategy

L&I Eaton ARC is planning to build on strong growth by opening five new sites in the next three months. The sixth largest independent bodyshop group in the UK will add repair centres in Sheffield, Liverpool, Leeds, Newcastle and Aberdeen Central.

Sensors critical to self-driving but pose challenges

Euro NCAP’s European New Car Assessment Programme, which has been updated this year to reflect technological developments, particularly around RADAR and LiDAR, suggests that the industry is still some way from full autonomy being introduced safely.

LKQ Corporation completes Digraph acquisition

LKQ Corporation has acquired leading independent aftermarket commercial parts distributor Digraph, which specialises in HGV, coach and bus parts.

Fix Auto Mid Devon secures VM badge

Fix Auto Mid Devon has secured manufacturer approval from Toyota and Lexus, after completingall necessary training.

Slough Prestige celebrates Kitemark success

Steer Automotive Group site Slough Prestige has successfully passed its first unannounced audit since securing BS10125:2022 accreditation.

Compliance Manager Jenna Gillings and Site Manager Jon Marsden were presented with a Kitemark plaque by Darren Hornibrook, Automotive Technical Delivery Manager at BSI.

Mobile servicing could ease EV workload

Fleet Assist believes that EVs could impact the aftermarket with many repairers turning to mobile services, particularly when it comes to EVs.

LKQ Europe announces Mobivia partnership

LKQ Europe has entered into a strategic partnership Mobivia, Europe’s largest independent provider of automotive maintenance and repair services.

Positive steps from LV= and Halo

LV= General Insurance joined Halo ARC to celebrate renovations carried out at the Blaise Castle Estate. Sponsored by ECA Business Energy, colleagues helped to rebuild steps to the most popular areas of the park and assist with upkeep of paths and woodland areas.

Enterprise increases Car Club coverage

Enterprise Holdings has expanded its Car Club coverage with a new site in Devon, hosted by Smart Bodyshop Solutions in Exeter Marsh Barton.

Synetiq named IVR training provider

IAA company and vehicle salvage and remarketing experts Synetiq has become the first in the sector to become an accredited Institute of Vehicle Recovery (IVR) training provider. 

Auxillis names Van Monster as remarketing partner

Accident claims management support services provider Auxillis has appointed Van Monster Remarketing to manage its passenger car disposals.

Hoopers introduces repair services

Leading independent vehicle assessors Hoopers has expanded its offering to include network repair services through a national network of BSI, vehicle manufacturer and insurer-approved repair centres.

People

e2e Total Loss Vehicle Management has appointed FAB Recycling founder and former Synetiq director Jason Cross to its board.

AkzoNobel has appointed Matt Hassall as Area Sales Manager.

Charis Luccarini has joined AXA as Commercial Motor Claims, Bespoke Team Leader.

Smart Repairs has enhanced its mobile team with the appointment of Jason Chapman. He will cover the Windsor area.

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ARC360 News – Friday 2 June 2023

ARC360 event to deep dive into EV data

Derren Martin, Director of Valuations at cap hpi, is set to shed light on the evolving dynamics of the electric vehicle (EV) parc at the forthcoming ARC360 specialist EV event.

Taking place on 4 July at the manufacturing Technology Centre, Coventry – Derren’s data-driven session will explore how the UK vehicle parc is evolving, highlighting what this has meant for used EV values over the last, tumultuous few months and what this may lead to for vehicle valuations in the future.

GT Motive and Davies confirm new collaboration

GT Motive has announced a new partnership with Davies which will see the two organisations share insights, technology and expertise to develop a more streamlined claims and estimating service.

UK automotive industry in ‘recovery mode’

The latest car market overview produced by cap hpi has revealed an automotive industry in recovery mode.  

The Society of Motor Manufacturers and Traders (SMMT) found that sales in April were up 11.6% on the same month last year, while sales for the first four months of the year are 16.9% higher than in 2022. 

Demand for used cars also remains healthy, with retailers reporting a stronger than expected demand in the first three months of 2023.

Manufacturing moving in right direction

Car manufacturing increased for the third month in a row in April with the Society of Motor Manufacturers and Traders reporting a 9.9% increase to 66,527 units.

Meanwhile, commercial vehicle output is nine per cent up year-to-date after a 33% surge in April to 10,504.

Thatcham Research shines light on headlamp repairs

Thatcham Research has underlined the growing need to repair rather replace headlamps in its new Headlamp Repair Guide.

Based on in-depth analysis of vehicle headlamp specifications, complexities, technologies, and typical damage, the new guide consolidates repair options in one place, and identifies key components often suitable for repair.

BASF updates sustainability strategy

BASF is updating its sustainability assessment method TripleS (Sustainable Solution Steering) to accelerate and enhance its commitment to the climate. As part of this, it is now re-evaluating all its 45,000 products.

2030 target ‘too much, too early’

The National Franchised Dealers Association has warned that the government’s target toend the sale of new petrol and diesel cars and vans by 2030 is ‘too much, too early.’

It has called for a more ‘balanced’ incremental increase in electric cars and vans, and said continued government support for the switch to electrification is critical to buyer demand.

IMI predicts ticking ADAS time-bomb

A new report from the Institue of the Motor Industry estimates the ADAS skills gap in the UK to be between 3,000 and 9,000 technicians at the moment, and warns that this could rise to 51,000 by 2030.

Synetiq rallies behind Covea charity drive

Synetiq donated two vehicles to Covéa Insurance for its Benidorm or Bust charity rally in aid of the Forget Me Not Children’s Hospice. The company also made a donation to support the event.

AEG update

Solera Audatex has announced its latest AudaEnterpriseGold release, adding 127 new and updated model sheets to the vehicle database.

Labour times, part numbers and paint and material costs are available for all models.

Plunky’s All-Stars on target

Plunky’s All-Stars Charity football match took place at Peterborough United’s London Road Stadium this week, raising nearly £20,000 for The Norfolk Hospice.

Organiser Steve Plunkett, who scored a penalty with the last kick of the match, said, “The support has been incredible for this very special occasion in memory of Mike ‘Yorkie’ York.”

Donations are still welcome.

Laird Assessors joins Industry Insights

Industry Insights has announced that Laird Assessors has joined Connected Solutions as an Associate Engineering Partner.

Laird Assessors is one of the UK’s leading independent vehicle experts, providing accident damage reports and post-repair inspections as well as accident reconstruction, witness statement and criminal reports.

Massey celebrates IMI Fellowship

Michael Massey, Global Senior Application Engineer at 3M, has been made a Fellow by the Institute of the Motor Industry, recognising his commitment to safeguarding the future of the industry.

3M steps up to charity challenge

Team 3M is taking on the Three Peaks Challenge on 17 June, hoping to raise £3,064 – £1 for every metre climbed – for Mind UK and Bowel Cancer UK.

People

Simon McGinn will step down as CEO of Allianz Commercial on 1 July.

Ageas Group has appointed Wim Guilliams as new Chief Financial Officer.

Sharon Harte has become the first female President of the British Coatings Federation. She takes over from Guy Williams.

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Thatcham Research shines light on headlamp repairs

Thatcham Research has underlined the growing need to repair rather replace headlamps in its new Headlamp Repair Guide.

It argues that the technology within headlamps has advanced so dramatically that replacement can now cost as much as eight per cent of the car’s value; and this will only increase as more tech, like LiDAR and cameras, is added.

The new guide, based on in-depth analysis of vehicle headlamp specifications, complexities, technologies, and typical damage, consolidates repair options in one place, and identifies key components often suitable for repair.

For example, it reveals that 65% of the top 10 carmakers offer a headlamp mounting bracket repair kit designed to replace the headlamp mounting bracket, which could save thousands of pounds, while an increasing number of carmakers are also making replacement lenses available.

Darren Bright, Thatcham Research’s Principal Engineer said, “Today’s lighting units are sophisticated components with complex, advanced technologies and often have coding requirements to maintain their ‘connected’ status within the vehicle.

“Thatcham Research’s engineers have collated this research data into the Headlamp Repair Guide that vehicle repairers can use to accurately reinstate an existing lighting unit, rather than replace it – to mitigate rising insurance costs and total losses.

“Our repair guidance highlights best market practices and gives Vehicle Damage Assessors the information they need to embrace sustainable repair methods rather than sending a defunct lighting unit straight to landfill.”

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ARC360 Market Intelligence: April 2023

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Traffic volumes exceed pre-Covid levels 

The Department of Transport has reported that traffic levels in early May were higher than they were pre-pandemic. 

Its figures revealed that traffic volumes on Friday 5 May were three per cent up on those recorded in the first week of February 2020. 

They were also three per cent higher than traffic levels registered on Friday 6 May in 2022. 

However, the figures also revealed a marginal dip in weekday traffic at the start of this year. It found that during the weeks from 11 April to 8 May weekday usage was recorded at between 93% and 103% of the pre-Covid baseline. 

This compares to pre-Covid weekday travel levels of 96% to 101% between 14 March and 10 April. 

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