Automotive skills shortage as severe as ever

The automotive industry skills shortage shows no signs of abating, according to a new report published by the Institute of the Motor Industry (IMI).

Its UK Automotive Vacancy Overview report has found that there are 4.3 vacancies for every 100 employees in the sector, with 23,000 automotive jobs currently unfilled.

New tech such as electric vehicles and ADAS has contributed to the shortage of key skills, with 52% of job postings in January for vehicle technicians, mechanics, and electricians.

Steve Nash, CEO, said: “The gap between vacancies in automotive and all other UK sectors highlights the multitude of unique and ongoing challenges we face. With our sector currently facing around 23,000 vacancies, it’s critical that everything is done to encourage more job seekers to consider a role in automotive. 

“The IMI’s ‘There’s More to Motor’ campaign is already spreading the word about the wide range of opportunities for school leavers, apprentices and career changers. Since launching last summer, we have already reached millions of individuals, many of whom have never held an automotive role. However, the reality is that, even with such a high level of success, it takes time for that to translate into reducing the vacancy rate.”

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Fix franchisee to open second site

Fix Auto Tewkesbury owner Kevin Dunlop is on his way to becoming a multi-site operator after receiving the keys to a new 55,000 sqft facility that will operate as Fix Auto Hereford.

A former packaging distribution centre, the site is now being transformed into a fully-equipped 11-bay bodyshop repairing upwards of 40 cars a month.

The new site will be managed by Assistant Manager at Fix Auto Tewkesbury Nathan Cooper, who will lead a team of five operatives.

Kevin said, “When I joined Fix Auto UK in February last year, I stated I was ambitious and wanted to develop a second and possibly third site and here I am with the keys to a second building exactly one year on. To say it’s exciting is an understatement.”

Mark Hutchins, Operations Director for Fix Auto UK, added: “It’s extremely fulfilling to see a new franchise partner flourish. Prior to joining us Kevin had built up an unviable reputation for delivering first class repairs and a first-class service since starting his business in 2015. Just like so many before him, he just needed that crucial business support and guidance we’re able to provide to help him fulfil his ambitions.”

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Top tips to manage stress

Automotive charity Ben has released advice on how colleagues in the industry can deal with increasing stresses.

It has compiled a list of coping strategies that its own Life Coaches use to improve their wellbeing and cope with pressure.

These include connecting with others; spending time with loved ones is essential to maintaining perspective and relaxing.

Ben also advises spending time outdoors and practicing mindfulness techniques such as breathing and focusing on core values, as well as improving organisational skills and prioritising time effectively.

Regular exercise, disconnecting from technology and making time for yourself to do things you enjoy can also prove effective in releasing tension.

Ben’s dedicated life coaching services have been developed to help colleagues make the changes necessary to handle modern challenges, and are free to everyone who works or has worked in the automotive industry.

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New data reveals growing appetite for sustainable repair options 

Solera, a global leader in vehicle lifecycle management and claims, has announced the results of a new study surveying over 8,000 drivers across Europe which reveals the industry isn’t matching customers’ appetite for green vehicle repair options.  

Less than a quarter (23%) of European drivers have heard from their auto insurer about sustainable policy options and when their vehicle was repaired, less than a third (32%) were offered the choice between new or used parts. This is despite over half of drivers (53%) saying they are genuinely concerned about the environmental impact of vehicle repairs and maintenance – rising to 66% of those in Spain and 65% in France.  

The research also reveals garages that can offer sustainable repair options stand to gain customers and retain loyal ones. In fact, 59% of drivers said if they needed a repair, they would be more likely to opt for a garage that offered a sustainable repair option, 58% would return and the same number would recommend them to friends or family.   

Jing Liao, Solera’s Chief Administration Officer said: “The eco-conscious driver is here to stay, presenting a clear opportunity for businesses in this sector to step up. Drivers across Europe are telling us they prefer dealing with a garage or bodyshop that adopts a more sustainable approach. It’s time for the sector to take sustainability seriously, or risk not only losing loyal or new customers, but also the chance to spearhead a sustainable revolution.”  

The study also reveals widespread consumer misconceptions around sustainable repair options. Although including used car parts is one of the best ways to provide more eco-friendly repairs and maintenance, 40% of drivers believe that if they were offered used parts by their garage it would be to allow the garage to save money on the repair, rather than for sustainability reasons.     

However, many also expect to pay a premium. Nearly half (45%) of drivers assume green or sustainable vehicle repairs will cost more, rising to 56% in Spain.   

Arnaud Agostini, International Managing Director at Solera, added: “Insurers and garages can play a vital role in helping customers understand the green options available, and by doing so, can help themselves attract more business. The latest data and technology are putting this intelligence at technicians’ fingertips, helping them choose the best repair option for every vehicle, every time.  

“The good news for the insurer is that green parts will help them reduce both the cost of a claim and the carbon emission footprint at the same time.”  

To meet the challenges insurers and bodyshops face, Solera has launched an industry-first product, ‘Sustainable Estimatics’. This tool enables insurers to measure and use data to offset the carbon emissions (CO2e) tied to their claims process. This is achieved by monitoring and measuring the end-to-end claims journey, offering insurers actionable insights such as recommending car part repairs instead of replacements to reduce CO2 emissions. The tool is being rolled out across 2024 and helping to reduce scope three emissions.  

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Momentum building for ARC360 future tech event

ARC360’s ‘future tech’ themed conference taking place on Thursday 27 June 2024 has already gained the interest of a number of key motor insurers.

Following up on last year’s highly acclaimed specialist electric vehicle (EV) event, ARC360 will further explore just how technology is shaping the future of the industry with key persons of influence from: Allianz, Aviva Insurance, Direct Line Group, esure, First Central Services UK Ltd, Hastings Direct, Haven Claims, LV= General Insurance, Markerstudy Insurance Services Ltd, and NOVO Incident Management already confirmed to attend.

The event, which takes place at the Manufacturing Technology Centre (MTC) in Coventry, will canvass insights from across the sector and beyond in a bid to explore how the motor claims incident repair sector is transitioning towards a high-tech future.

Underpinning the entire occasion will be a keen focus on what is arguably the most critical factor across the entire industry right now – people and skillsets. Throughout the day, discussions will link back to how the industry – as a combined entity – can help make the automotive incident repair sector a career destination of choice.

Mark Hadaway, Co-Founder of ARC360 and Content Director of ILC, said, “Technology is changing the world around us and the vehicle parc is a primary example of this global transition. The entire automotive supply chain is implicated in this evolution and the insurance claims sector, associated supply chains and, specifically for ARC360, the incident repair community play a vital role in determining a bright future.”

Some key event announcements are pending in the coming weeks, set to provide even more insight and truly bring the event and advancing vehicle technologies to life.

Tickets for the event are on sale now – click here to book

A limited number of special repairer guest passes are available, to join the waiting list please email: mark@iloveclaims.com.

To find out more about the opportunities available to get involved in the event – exhibition or sponsorship – or how to become an ARC360 Partner contact mark@iloveclaims.com or liane@iloveclaims.com.

ARC360 is supported by Corporate Partners: BASF, CAPS, Copart, Entegral, Enterprise, Mirka, Nationwide Vehicle Assistance, S&G Response, Solera Audatex; along with Partners: Gemini ARC, Repairify, Prasco; and Associate Partners: Thatcham Research and Trend Tracker.

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ARC360 News Update – Friday 8 March 2024

Momentum building for ARC360 future tech event 

ARC360’s ‘future tech’ themed conference taking place on Thursday 27 June 2024 has already gained the interest of a number of key motor insurers.

Following up on last year’s highly acclaimed specialist electric vehicle (EV) event, ARC360 will further explore just how technology is shaping the future of the industry with key persons of influence already confirmed to attend.

Bodyshop Briefs 

  • Gemini Accident Repair Centres has marked seven years since the launch of their apprenticeship programme by celebrating the progress of two of their first apprentices to progress to Multi-Skilled Technicians.
  • Chartwell has again been awarded its Official McLaren Approved Bodyshop Certificate. 
  • KC Autos has achieved the new BS10125:2022 vehicle repair standard across all its sites in the north west. 
  • Express Bodyshops has opened its fourth site in Nuneaton. 
  • Novo Automotive’s Witham site has chevied BSI Kitemark status within four weeks of opening. 
  • Activate Accident Repair has announced its new 18,000sqft site in Hampton, Greater London will open for business this month, offering EV, hybrid and LCV repairs. 
  • Fix Auto Oswestry has completed a new 62KW solar panel installation which will deliver up to £21,000 in annual savings while significantly reducing emissions. 
  • Evolution Repair Group has acquired its third site, C&M Bodyshop in Coventry. 
  • D and M Coachworks has continued to invest in training and development of colleagues by attending Cornerstone Technologies’ Push to Paint Training Programme. 
  • Milton Keynes-based Vehicle Crash Repairs is expanding into a new 30,000sqft facility. The new site features state-of-the-art green technology and equipment to support sustainable operations. 
  • Avant Recruit and Rowley Spray Booths have joined the NBRA as supply partners.  

Industry News 

Gemini unveils new Barnstaple site 

Gemini Accident Repair Centres has cut the ribbon on its 35th site. 

Based in Barnstaple, the new 7,700sqft cutting-edge facility, which includes state-of-the-art electric spraybooths and EV charging facilities, will handle upwards of 1,000 repairs a year and significantly increase Gemini capacity in the region. 

Steer acquires six IRG sites 

Steer Automotive Group has expanded its operational footprint with the acquisition of six IRG sites. Established in 1999, IRG has built a reputation as a leading independent network of automotive repair centres.   

The acquired sites are located in Whitland, Swansea, Pontypridd, Bristol, Birmingham, and Wolverhampton. 

Thatcham Research announces LexisNexis partnership 

Thatcham Research has announced a strategic relationship with LexisNexis Risk Solutions. 

The new partnership will transform the accessibility, consistency and analytical power of Thatcham Vehicle Risk Data (VRD), which assigns ABI Codes and Group Ratings to vehicles to help insurers assess and rate risk. 

Vella Group partners AkzoNobel in sustainability drive 

The Vella Group has become the first UK business to be named an official partner of AkzoNobel’s Sustainable Repair Network. 

It has achieved level 1 of the three-level certification process, which demonstrates its commitment to reducing its carbon footprint. 

Car and LCV sales soar in February 

Both the new car and new LCV markets enjoyed record months in February, according to new figures from the Society of Motor Manufacturers and Traders

It reported that new car registrations rose 14% to 84,886 units, completing 19 months of growth and making it the best February performance for 20 years. 

Meanwhile, LCV sales increased 2.2% last month to 17,934 units, the highest number recorded since February 1998. 

Cazoo announces major business model shift 

Online car buying and selling platform Cazoo has announced it is transitioning to a marketplace business model. 

To achieve this transition, Cazoo is now unwinding its inventory through retail and wholesale channels, and will also make operational chances that will include reducing headcount and developing its ecommerce platform, proprietary data, and digital functions. 

Cool response to Spring Budget  

Jeremy Hunt’s Spring Budget has left the automotive sector underwhelmed with industry bodies labelling it a ‘missed opportunity’. 

Despite falling sales in electric vehicles the government has not introduced any incentives to encourage car buyers to go green, while the yawning skills gap has not been addressed either with no changes made to what many consider a failing Apprenticeship Levy. 

The Society of Motor Manufacturers and Trader, the Institute of the Motor Industry, and the National Franchised Dealers Association have all said the Budget didn’t deliver what the automotive industry needs. 

Ageas celebrates sustainability success 

Ageas has collected the prestigious Circular Economy Innovation Award at the Edie Sustainability Awards. It won the award for its Green Parts Initiative working in partnership with The Green Parts Specialists. 

Allianz enhances breakdown support services 

Allianz Partners has expanded the roadside and breakdown products it offers to mobility providers, fleet owners, banks and insurers. 

Its new range is based on three levels of cover: breakdown; accident; and breakdown and accident.  

Bridge to develop new skills directory 

Bridge Automotive Academy is developing an online directory for bodyshops to show their investments in training and colleague qualifications. 

The directory will also enable insurers and work providers to identify those repairers with the skills to carry out repairs safely and correctly.  

BASF unveils women’s initiative 

BASF is marking International Women’s Day by bringing together 170 women from six leading companies to promote women in leadership roles. 

The Connect.Share.Inspire initiative also involves Schneider Electric, Bosch, Bilfinger, Henkel and Bouygues. 

Speed critical in salvage sector 

S&G Response has highlighted the need for speed when it comes to total loss and salvage. It says accurate decision-making based on good data is critical to a successful salvage strategy. 

£360 million to boost British manufacturing and R&D 

The UK government is investing a further £360m in UK manufacturing and R&D. Of that, £73m is dedicated to zero-carbon automotive technology.   

Aon adds ai capabilities 

Global professional services company Aon has acquired Humn.ai’s technology to enhance its commercial fleet services. The acquisition will deliver Aon’s customers with a real-time view into commercial fleet performance to support decision-making and risk reduction. 

Vizion named among European elite 

Vizion Network has been named as one of Europe’s fastest growing companies by the Financial Times. It was ranked 417 in the FT 1000 Europe’s Fastest Growing Companies list. 

ADAS Solutions expands in Gateshead 

ADAS Solutions has opened a new workshop in Gateshead. The new site includes cutting-edge technology and skilled technicians to handle all ADAS and EV jobs. 

The move is part of wider strategy of expansion. 

VM News 

Chinese influence in evidence at Geneva Motor Show 

The 2024 Geneva Motor Show underlined the growing influence of Chinese vehicle manufacturers on the market. 

The last time the show was held, in 2019, 35 VMs unveiled over 130 production models. However, this year saw SAIC and BYD, along with Renault Group, the only manufacturers to reveal to car concepts.  

JLR announces new renewable energy drive 

JLR has announced a range of new off-grid renewable energy projects, including the installation of a variety of solar panels. 

The initiative is part of the company’s target to increase self-generated energy to 36.4% of its global consumption by 2030. 

Nissan GB makes gender pledge 

Nissan GB has joined the Automotive 30% Club, a network of automotive leaders dedicated to ensuring that at least 30% of key leadership positions are held by women by 2030. 

TMC Strengthens Battery Production Capabilities 

Toyota has announced it is making Primearth EV Energy a wholly owned subsidiary to enhance its EV battery production capabilities. 

Primearth manufacturers hybrid electric vehicle batteries and plans to also develop batteries for pure electric vehicles and plug-in hybrid electric vehicles.  

Polestar and Tesla quit automotive body 

Polestar has followed Tesla in withdrawing its membership of Australia’s main automotive group, the Federal Chamber of Automotive Industries. It is quitting the group in protest of an FCAI campaign which it believes could deter car buyers from switching to EVs.  

The FCAI is campaigning against a new vehicle emissions standard which it says will raise prices. 

People 

  • Harry Abraham is leaving Halo after 10 years to take up a new role as Group Operations Director at Steer Automotive Group. The Group has also appointed Rickelle Woodbridge as Site Operations Manager at Steer Pontypridd. 
  • Richard Spencer has been named business Development Lead at Allianz Partners UK and Ireland. 
  • Nick Spiers has been appointed Global Vice President Strategic Operations at Fix Network World. 
  • Flyde Coast ARC has named Pete Sadler as new Business Development Manager.  
  • Smart Bodyshop has appointed Mark White as Bodyshop Manager. 
  • Dawn Swales has started a new position as Director of HR at Turners Accident Repairs. 
  • Harvey Stead has been named Chief Operating Officer at Redde Northgate. Melanie Bebbington has been appointed Managing Director of Auxillis and Neil McCrossan as Managing Director of the Northgate businesses.  
  • Matthew Shaw has been appointed National Sales Manager at Paintnuts Bodyshop Supplies. 

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Gemini unveils new Barnstaple site 

Gemini Accident Repair Centres has cut the ribbon on its 35th site. 

Based in Barnstaple, Devon the new bodyshop follows recent openings in Luton, Plymouth, and Motherwell. 

The new 7,700sqft cutting-edge facility, which includes state-of-the-art electric spraybooths and EV charging facilities, will handle upwards of 1,000 repairs a year and significantly increase Gemini capacity in the region.  

The company said, “This milestone not only signifies the establishment of our 35th site, but also represents Gemini ARC’s commitment to continuous growth and innovation as we branch off into new areas, further solidifying our presence in the automotive repair industry.” 

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Cool response to Spring Budget

Jeremy Hunt’s Spring Budget has left the automotive sector underwhelmed with industry bodies labelling it a ‘missed opportunity’.

Despite falling sales in electric vehicles the government has not introduced any incentives to encourage car buyers to go green, while the yawning skills gap has not been addressed either with no changes made to what many consider a failing Apprenticeship Levy.

Mike Hawes, Chief Executive of the Society of Motor Manufacturers and Traders, said, “Government has been keen to assure the UK automotive industry’s competitiveness, with support for EV development and manufacturing – including £2.1bn in autumn’s Advanced Manufacturing Plan – but there is little to help consumer demand.

“The Spring Budget is, therefore, a missed opportunity to deliver fairer tax for a fair transition. Reducing VAT on new EVs, revising vehicle taxation to promote rather than punish going electric, and an end to the VAT ‘pavement penalty’ on public charging would have energised the market. With both government and industry having statutory requirements to deliver net zero, more still needs to be done to help consumers make the switch.”

Meanwhile, Steve Nash, CEO of the Institute of the Motor Industry, suggested it was a political Budget rather than a practical one that could help the sector move towards net zero.

He said, “Despite talking about encouraging investment in future technologies, today’s Spring Budget seemed to miss the opportunity to make some small changes that would support the widest automotive sector as it faces a continuing skills gap while trying to future-proof itself. There was also nothing done to encourage more people to move to lower and zero emissions vehicles.

“For the UK to achieve its green ambitions every part of the automotive sector must be supported and that includes the aftermarket. Whilst the addition of leased assets in the Full Expensing 100% first year capital allowance may provide some businesses with help, it’s disappointing that the Super Deduction was not reintroduced. This would have provided the wider aftermarket with essential help to ensure it is adequately equipped and trained to support EV drivers.”

Sue Robinson, Chief Executive of the National Franchised Dealers Association, highlighted similar omissions.

She said, “The NFDA had urged the government to introduce incentives to prevent EV sales from flatlining. Noticeably, fleet has been driving sales of new cars rather than private buyers. The government must do more to help maintain momentum in the private BEV market and increase adoption of these cleaner vehicles across the UK.”

Robinson also expressed disappointment at an unreformed Apprenticeship Levy, and concluded, “There certainly were a few missed opportunities in this Spring Budget.”

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Vella Group partners AkzoNobel in sustainability drive

The Vella Group has become the first UK business to be named an official partner of AkzoNobel’s Sustainable Repair Network.

It has achieved level 1 of the three-level certification process, which demonstrates its commitment to reducing its carbon footprint.

As part of this commitment, the Vella Group is dedicated to measuring and reducing energy consumption and emissions though a series of improvements, including changing equipment, processes and products.

It has already carried out a full Bodyshop Energy Scan, mapping all energy consumption to identify where improvements can be made, and completed a Sustainable Repair Audit which focused on the four key areas of repair, recycle, re-use, and reduce.

Marc Holding, Managing Director of The Vella Group, said, “As a business we are forward thinking when it comes to sustainability and go beyond the standard or legal requirements placed upon us. We are looking forward to working closely with AkzoNobel in continuing to develop our sustainability targets which will include identifying additional opportunities to further enhance our operational processes and procedures. This will lead to significant improvements in managing our carbon emissions and enhancing efficiency.”

Paul James, Strategic Accounts Manager Vehicle Refinishes UK & Ireland, AkzoNobel, added, “Together we will collectively look at all the steps of their repair process and their entire bodyshop operation to see where emissions are being created and how we can help to reduce them. We will give them the tools, knowledge, support, and experience to make a tangible long-term difference to their business.”

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HORIBA MIRA joins Euro NCAP network

Euro NCAP has welcomed HORIBA MIRA to its network of safety and assessment centres.

Expanded accreditation means the HORIBA MIRA laboratory is now recognised as an official site for active safety system testing on passenger cars and light commercial vehicles. 

Dr Michiel van Ratingen, Secretary General Euro NCAP, said, “I am delighted to welcome HORIBA MIRA to Euro NCAP’s trusted network of safety assessment laboratories across Europe. We are impressed by HORIBA MIRA’s commitment to support Euro NCAP’s safety programme, but also by its wish to join us in our quest to meet Vision Zero targets. This is great news for us, for consumers, and the automotive industry in the UK.”

Graeme Stewart, Chief Technical Officer HORIBA MIRA, added, “We have been conducting active safety pre-tests for many years and our team is hugely motivated and passionate about helping to shape the future of safety on European roads and beyond, and being part of the collective effort that is driving towards achieving Vision Zero. Euro NCAP exists to create safer roads for everyone. We believe that to achieve this objective and deliver the best results, you must have a people-centric approach.”

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