ARC360 Weekly News – Friday 7 March 2025

ARC360 conference to explore the future of vehicle repair

The ARC360 Conference 2025 is the must-attend event for professionals in motor claims, vehicle repair, and mobility. Taking place on Thursday 22 May at the British Motor Museum, Gaydon, this year’s conference promises unparalleled insights, networking opportunities, and cutting-edge discussions on the evolving dynamics of the industry.

With the theme ‘A New Era – The Changing Dynamics of a Sector’, ARC360 2025 is set to bring together industry leaders, including over 25 leading insurers, 80+ key repairers, and more than 10 vehicle manufacturers, alongside influential voices from across the supply chain. Full story

Fix Auto UK, which now falls under the banner of being part of the Advantage Group of Companies, has been named as a finalist for the best Diversity, Equity and Inclusion (DE&I) for Mental Health Strategy in the 2025 InsideOut Awards.

SMART Bodyshop Solutions Group has opened its 10th site in Swansea – a 19,000sqft facility expanding its coverage from Swansea to the Pembrokeshire Coast and West Wales.

A1 ADAS Group has acquired West Midlands-based Autocalibration. The business will retain its brand name and become a subsidiary of the A1 ADAS Group.

Commercial Colours has become the latest business to achieve the VBRA Elite Truck & Van Structural Standard.

Revive! Auto Innovations has unveiled its new ‘Turbocharge’ growth plan, the target of which is to hit £40M in network sales by 2028.

Autoglass is now the primary vehicle glass partner for Gregory Group. With over 1,200 vehicles in its fleet, Gregory Group is one of the UK’s leading logistics providers.

FMG Repair Services has committed to achieving 15% of its technical workforce fulfilled through apprenticeships by 2026.

Drive Motor Retail Bodyshops have achieved BSI PAS 2060 Carbon Neutral Certification for the third year in a row.

Chesterfield Car Clinic has achieved a positive recommendation for the BS10125 Standard.

Preventing distracted driving

How can OEMs deliver crucial data and information to drivers without impacting attention and safety? Driving distractions are a growing concern in modern transportation. In the UK alone, distracted driving caused 458 fatalities in 2022 – a 51% increase compared to deaths caused by speeding. Meanwhile, in the US distracted driving accounts for over 3,000 deaths annually. Full story

MINI Cooper Electric and Audi A6 e‑tron gain five-star ratings

The latest results from Euro NCAP’s new car safety tests show that when it comes to choosing a safe car, size isn’t everything. The latest Mini Cooper E and Audi A6 e-tron were awarded a maximum five-star Euro NCAP rating, illustrating how size and cost is no barrier when it comes to choosing a safe car. Full story

Mobility for everyone: with the ID. EVERY1, Volkswagen is providing a preview of an entry-level electric model

Since the Beetle, Volkswagen has been enabling affordable mobility for millions of people with compact and likeable cars. With the ID. EVERY1 concept car, the German car manufacturer is now showing an entry-level all-electric model. Volkswagen will launch the production version in 2027 – with a starting price of around 20,000 euros. Full story

EVs account for one in four new car registrations in flat February market

The UK new car market fell slightly in February, down -1.0% to 84,054 units, according to the latest figures from the Society of Motor Manufacturers and Traders (SMMT). Electrified vehicle uptake continued to grow, with plug-in hybrid vehicles (PHEVs) rising 19.3% and hybrid electric vehicles (HEVs) up 7.9%. Battery electric vehicle (BEV) registrations were up by 41.7% to 21,244 units, securing a 25.3% market share compared with 17.7% a year ago. Full story

Electric vans up as overall market contracts in February

Demand for new light commercial vehicles (LCVs) fell by 19.3% in February to 14,476 units, according to the latest figures published by the Society of Motor Manufacturers and Traders (SMMT). The third consecutive monthly decline led to the month’s lowest outturn since 2020. Full story

Hyundai pairs up with Yandex spinoff Avride to develop robotaxis

Hyundai Motor Company and Avride have agreed to jointly develop autonomous vehicles in a tie up that will deepen the relationship between the two companies. Full story

In a class of its own – here is the all-new, fully electric Volvo ES90

Volvo has unveiled its first fully electric model that’s not an SUV. Priced at £69,000, the ES90 hatchback has a range well in excess of 400 miles. The Swedish brand is positioning the 5m-long ES90 as its technological flagship, thanks to a series of advanced features and mighty computing power that will allow it to be extensively updated and refreshed over the air with new, additional features during its lifetime. Full story

Women in automotive spotlight: Can you identify any challenges you’ve overcome as a woman in this industry?

The women in our industry face challenges unique to them, but their ability to turn obstacles into opportunities is nothing short of inspiring.

At the NBRA, we’re proud to showcase women who have not only built successful careers but have become leaders and mentors, helping shape the future of automotive repair. Full story

Industry leaders collaborate to develop new sustainability standard

As the automotive industry faces growing environmental pressures, a number of leading companies have united to create a new sustainability standard following the planned phase-out of PAS2060.

The initiative, known as ARIES (Accident Repair Industry Environmental Standard), is designed to provide a structured, measurable, and inclusive framework for reducing carbon emissions across the vehicle repair sector. Full story

NWVA makes new appointment to SVR team

Following the success of supporting Police forces across the country in recovering stolen vehicles, NWVA recently launched their dedicated Stolen Vehicle Recovery division – designed to alleviate pressure on the Police whilst expediting the speedy and safe return of stolen vehicles.

Joining the team in heading up ‘SVR’, is Phil Pentelow, who has 18 years’ experience working for Essex Police, the last five spent on the Stolen Vehicle Intelligence Unit (SVIU). This work included stolen vehicle examination, tracking and recovery. Full story

ACSO calls for root and branch review of OIC Claims Portal

The Association of Consumer Support Organisations (ACSO), which represents consumers in the civil justice system, has called for a government review to determine the success or failure of a raft of recent personal injury legal reforms. The call comes as the Official Injury Claim portal (OIC), which processes minor injury claims worth less than £5,000, approaches its fourth birthday, with more than one million claims submitted and around 300,000 processed. Full story

Motor insurance premiums continue to slow and home insurance premiums fall for third consecutive month

The latest General Insurance Price Index from Pearson Ham Group for February 2025 shows that motor insurance premiums continued to decline, but at a slower pace. Prices fell by 0.9%, marking the smallest monthly decrease in the past 12 months and bringing the annual movement rate to -19.3%. Full story

Call to close drug-driving roadside test loophole

The government is being urged to update drug-driving legislation and allow police to take evidential saliva tests at the roadside. Currently, if a driver tests positive at the roadside, police must obtain an evidential blood sample, which is not always possible. Even when it is, there can be a delay of up to six months before results return from the laboratory, during which time the offender remains free to drive. Full story

Could self-healing asphalt end the UK’s pothole problem?

Self-healing asphalt roads, created from biomass waste and developed with the aid of artificial intelligence (AI) technology, could be used to tackle the UK’s pothole crisis.

A research team comprised of experts from Swansea University, King’s College London, and scientists in Chile are designing a new type of self-repairing asphalt that can repair its own cracks without the need for human intervention or maintenance. Full story

Motorists applaud government’s decision to abandon Graduated Driver Licensing for young adults

New research conducted by training and compliance expert TTC, found that 60% of adults it surveyed welcomed the Government’s decision to abandon plans for a graduated driver licensing (GDL). The scheme would have placed a set of restrictions on new drivers aged 17-24, who have recently passed their practical test for an initial period of time. Full story

EV battery services centre to open in Rugby

Cox Automotive and DHL Supply Chain have teamed up to deliver a large scale battery management and maintenance operation in the UK, with the opening of a dedicated space for battery services within DHL’s 146,000-square-foot EV Centre of Excellence in Rugby, UK. Full story

New car appetite ramps up ahead of key selling month as Auto Trader reports record start to 2025

The latest data from Auto Trader points to a promising month ahead for the new car market with the automotive platform reporting a significant rise in interest from consumers for brand new cars. Visits to its new car platform increased 15% month-on-month (MoM) in February, whilst year-on-year (YoY) it jumped by a massive 23%. Full story

Claudio De Freitas has started a new role as National Leasing & Contract Hire Manager at BYD Europe.

Lucy Ashmore has been appointed as Operations Director at Drive Further.

Kevin Healey has started a new role as Image Engineer at Copart.

Phil Pentelow has joined the Stolen Vehicle Recovery (SVR) division at NWVA Group as Stolen Vehicle Recovery Manager.

Kia UK has announced that Steve Hicks has been appointed Marketing Director, with Sanka De Silva taking on the role of Sales Director.

The FLP Group has appointed Alistair Payne to the role of Technical Representative for the Midlands and Wales.

Sarah Tottle has joined Polestar UK as Head of Fleet.

Manny Lewis will join National Highways on 10 March 2025 as a Non-Executive Director. 

Clinton Riemens has started a new position as Manager EMEA Body Repair Network at Tesla.

Nikolay Boychev has stepped into the role of Lead Body Repair Network Manager EMEA at Tesla.

Phil Jerome has joined FMG as its new Sales Director – Fleet.

Dale Wyatt has joined RWA Automotive as a new advisory board member to expand its business intelligence services to car manufacturers.

Elaine Duffy has started a new role as ESG & Compliance Manager at Allscreens Nationwide.

Blackthorn Repair Management has appointed Stephen McKenna as Head of Technical.

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ARC360 Conference 2025: Unpacking the future of claims and collision repair

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16-04-2025

Repair sector urged to act now to secure apprenticeship talents

Bodyshop | Mobility | People | Supplier | Technology | Training | Vehicle Repair | wellbeing | Words

14-04-2025

ARC360 News – Friday 11 April 2025

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11-04-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

ARC360 conference to explore the future of vehicle repair

The ARC360 Conference 2025 is the must-attend event for professionals in motor claims, vehicle repair, and mobility. Taking place on Thursday 22 May at the British Motor Museum, Gaydon, this year’s conference promises unparalleled insights, networking opportunities, and cutting-edge discussions on the evolving dynamics of the industry.

With the theme ‘A New Era – The Changing Dynamics of a Sector’, ARC360 2025 is set to bring together industry leaders, including over 25 leading insurers, 80+ key repairers, and more than 10 vehicle manufacturers, alongside influential voices from across the supply chain.

Whether you are a business owner, decision-maker, or industry specialist, this is your opportunity to gain a competitive edge in an industry undergoing rapid transformation.

This year’s event boasts an exceptional roster of industry leaders, offering exclusive insights into the challenges and opportunities shaping the future of vehicle repair.

Key speakers already confirmed include:

  • Chris Downing, Head of Sales and Operations, Stellantis
  • Adrian Furness, CEO, Activate Group
  • Michael Golding, Network Manager, Allianz
  • Paul Llewellyn, Head of Claims (Motor), Ageas
  • Eddie Longworth, CEO, e2e
  • Peter Randhawa, Director of ESG & Special Projects, Steer Automotive Group
  • Martyn Rowley, Executive Director, NBRA & VBRA Commercial
  • Vic Turner, CEO, NARG
  • Andy Whatmough, Managing Director, S&G Response

Also on hand throughout the day will be BTCC rising star Ronan Pearson who recently signed to Toyota Gazoo Racing UK for its 2025 Kwik Fit British Touring Car Championship campaign.

Further names are set to be revealed in the coming weeks.

The event promises to deliver one of the most engaging, interactive and future focused events in the motor claims/vehicle repair calendar providing:

  • an understanding of the current market dynamics, the impacts they are having and what it means for the future of business
  • an insight into what is top of insurer priorities and what solutions you can offer
  • chance to contribute to how all stakeholders have a role to play in making the industry ‘future fit’
  • interaction with industry experts on how their specific sectors are evolving and the opportunities it is creating
  • the ability to align with the opportunities the future industry will bring

ARC360 2025 is proudly supported by its Corporate Partners: BASF, CAPS, Entegral, Enterprise, NWVA, Mirka, S&G Response, and Solera Audatex; Partners: e2e, Prasco, and Repairify, along with Vehicle Manufacturer Partner: Stellantis. Onyx and Thatcham Research join as event sponsors, reinforcing the conference’s reputation as a key industry gathering.

Secure your place now and be part of the conversation shaping the future of vehicle repair. For ticket bookings and sponsorship opportunities, contact Liane at liane@iloveclaims.com.

For a glimpse of last year’s insights, visit ARC360 2024 Recap

More Insights

ARC360 Conference 2025: Unpacking the future of claims and collision repair

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Training | Vehicle Repair | vehicle sales | Words

16-04-2025

Repair sector urged to act now to secure apprenticeship talents

Bodyshop | Mobility | People | Supplier | Technology | Training | Vehicle Repair | wellbeing | Words

14-04-2025

ARC360 News – Friday 11 April 2025

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11-04-2025

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REPAIRIFY

Associate Partners

Industry leaders collaborate to develop new sustainability standard

As the automotive industry faces growing environmental pressures, a number of leading companies have united to create a new sustainability standard following the planned phase-out of PAS2060.

The initiative, known as ARIES (Accident Repair Industry Environmental Standard), is designed to provide a structured, measurable, and inclusive framework for reducing carbon emissions across the vehicle repair sector.

The decision to develop ARIES follows on that PAS2060 – the widely used carbon neutrality standard – will no longer be officially recognised after 2025. Industry leaders see this transition as an opportunity to build on previous efforts and establish a more comprehensive and adaptable sustainability standard.

ARIES seeks to bridge the gap left by PAS2060’s discontinuation, offering a collaborative and practical solution that all businesses – regardless of size or resources – can implement to support carbon reduction initiatives.

“Our mission is to develop a standard that is both measurable and accessible to all industry players,” the ARIES mission statement reads. “By coming together, we aim to create an inclusive, forward-thinking framework that will help businesses meet sustainability goals while ensuring long-term environmental responsibility.”

The initiative is being developed with input from a diverse range of stakeholders, ensuring that the final framework is both rigorous and adaptable.

ARIES is supported by: Accident Express; Admiral; Ageas; AkzoNobel; AND-E; Allianz LV; Alton Cars; AutoFlow; AXA; Covea; Direct Line Group; ECA; esure; First Central; Ford; Hastings Direct; LKQ; Markerstudy Group; Morelli; Motability Operations; NBRA; NFU Mutual; Nissan; Steer; Stellantis; Vizion; Vizion Vehicle Solutions; and Zurich.

The ARIES working group plans to convene regularly in the coming weeks and share updates with industry.

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ARC360 Conference 2025: Unpacking the future of claims and collision repair

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16-04-2025

Repair sector urged to act now to secure apprenticeship talents

Bodyshop | Mobility | People | Supplier | Technology | Training | Vehicle Repair | wellbeing | Words

14-04-2025

ARC360 News – Friday 11 April 2025

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11-04-2025

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ARC360 News – Friday 28 February 2025

Brothers Dan and Ashley Mustoe have opened their second Fix Auto UK repair centre, honouring the promise they made upon joining The Group less than 12 months ago.

iRG Repair Group’s state-of-the-art Cardiff repair facility has received its updated BSI Kitemark certification, officially approving it for structural aluminium repairs.

XL Motors has demonstrated an eight per cent reduction in absolute emissions and a 12% reduction in emissions intensity during its recent PAS 2060 audit.

Grainger Motor Group has opened its sixth Kia showroom in Stapleford, Cambridgeshire.

Dawsongroup has adopted epyx’s 1link Service Network to manage service, maintenance and repair (SMR) for its 13,000-van fleet.

Core Diagnostics has been presented with its IMI Approved Training Centre Award.

Revive! Auto Innovations has delivered just under £24m in network sales during 2024, up 13% year-on-year.

Vehicle production down in January as sector faces global headwinds

UK vehicle production declined by 17.7% in the first month of the year, with factories turning out 71,104 cars and 6,908 commercial vehicles (CVs) for a total of 78,012 units, according to the latest figures published by the Society of Motor Manufacturers and Traders (SMMT). The performance follows a bumper January last year, when car and CV output surged by 21.0% and 27.5% respectively, and reflects weakness in key markets, notably the EU, China and the UK itself, combined with planned model changeovers. Full story

Faster and further than any Volvo car before: new ES90 adds 300km in 10 minutes and goes 700km on one charge

How about a new, fully electric Volvo car that can go just that little bit further with less charging time? The upcoming Volvo ES90 does exactly that, thanks to our new 800V technology which makes its debut in our latest fully electric model. Full story

Stellantis publishes full year 2024 results

Stellantis has reported that annual net revenues last year were £129.7bn, a 17% fall on 2023, while net profits were down 70% to £4.5bn. John Elkann, Chairman, said, “We are firmly focused on gaining market share and improving financial performance as 2025 progresses.” Full story

Aston Martin to cut 170 jobs in cost-cutting drive

Luxury carmaker Aston Martin is planning to cut 170 jobs in a bid to drive down costs and turnaround a struggling share price. The plans involve axing five per cent of its global workforce, which it estimates will save around £25m. Full story

Maextro S800 luxury sedan released in China as Maybach rival with 6C charging

The Maextro S800 luxury sedan was officially released in China as the domestic rival for the Mercedes-Benz Maybach S-Class. The S800 has all-electric or range-extended powertrain options, 32 ADAS sensors, and up to 635 kW (852 hp). Full story

Stellantis expands its Eurorepar parts range

Following the successful launch of Eurorepar Body Parts last year, Stellantis has announced that the range has been extended with an additional 20 new bumpers and 14 front grilles.  This brings the total number of Eurorepar body parts available to 254, covering a wide range of popular models across the Stellantis passenger car and commercial vehicle brands. Full story

BMW delays electric Mini over ‘uncertainty’

BMW has confirmed it is delaying the reintroduction of electric vehicle production at its Oxford Mini plant. The vehicle manufacturer said “multiple uncertainties facing the automotive industry” had led to its decision to pause work on the £600m upgrade of its plant in Cowley. Full story

Dacia announces a sub-£15k electric city car

Dacia has announced it will be bringing a budget-friendly new city electric vehicle specifically designed for Europe. Bosses promised the yet-to-be-named EV will cost less than £15,000 and be available in just 16 months – meaning it should be here in 2026. Full story

ILC forges partnership with BTCC rising star

ILC, in collaboration with Ben Taylor, Business Development Director – Verisk Claims (Automated Insurance Solutions), has forged an exciting partnership with BTCC rising star Ronan Pearson for the 2025 season. Full story

New Generation interview: Jack Meekings, Head of Network, Engineering and Audit, Innovation Group

Here, we talk to Jack Meekings about how a casual enquiry about Saturday work ignited a long and varied career in the industry, and what impact he thinks Chinese models will have on automotive claims and repairs. Full story

Survey unveils key barriers to employing apprentices

A recent survey conducted by Apprenticeship Central has highlighted the primary obstacles businesses face when considering apprenticeships with the most common being a lack of time for training, concerns about cost and difficulty finding suitable candidates. Full story

New legislation on theft devices marks important step in vehicle security evolution, says Thatcham Research

The UK’s leading automotive risk intelligence organisation, Thatcham Research, welcomes the government’s new Crime and Policing Bill targeting electronic devices used in vehicle theft, while emphasising the need for a comprehensive approach to combat increasingly sophisticated criminal operations. Full story

Car repair costs accelerate to ‘all time high’

The rising cost of car repairs is hitting consumers and repairers hard according to Warranty company AutoProtect which said its average warranty claim in 2024 was £502.07, up 9% year-on-year. AutoProtect cited the Motor Ombudsman’s latest annual survey of vehicle repairers, more than half of repairers expect motorists to reduce essential repairs to save money. Full story

Inspiring the Next Generation at ‘Future First’ Insight Day

Auto Windscreens recently opened its doors to 15 Level 1 students from Chesterfield College for its inaugural ‘Future First’ Insight Day, held during National Apprenticeship Week. The event was organised in partnership with social mobility charity, Future First, to encourage young people to explore career opportunities in the automotive sector. Full story

Local authorities need more funding to improve road safety

Government recently pledged an additional £1.6bn to tackle the pothole plague that some are calling a “national embarrassment”. However, this won’t begin to put a dent in the backlog of potholes that plague the nation as it’s estimated that £15.6bn is needed to repair the local road network. Zurich reported a 19% increase in damage-related claims last year, with potholes causing £2.6m worth of damage to vehicles. Full story

New car registrations down 2.6% in January; EVs take 15% market share

In January, battery electric vehicles (BEVs) made up 15% of the market share, up from the low baseline of comparison of 10.9% in January 2024. Hybrid-electric vehicles surged ahead, commanding nearly 34.9% of the market and becoming again the first most preferred choice among EU car buyers. Meanwhile, the combined market share of petrol and diesel cars fell to 39.4% in January 2025, down from 48.7% one year ago. Full story

£120m to roll-out more electric vans, taxis and motorbikes

Drivers, cabbies and businesses are set to benefit from £120 million in government funding to make the switch to cleaner vans, wheelchair accessible vehicles and taxis easier, faster and cheaper. Future of Roads Minister Lilian Greenwood confirmed that the department is extending the Plug-in van grant for another year, to help van drivers and businesses transition to zero emission vehicles. Full story

The IGA seeks industry input ahead of crucial meeting

The Independent Garage Association (IGA) is calling on independent garage owners and operators to provide critical input ahead of a key meeting regarding the long-standing MOT fee freeze and the financial impact of the recent Autumn Budget. The IGA has been invited to discuss these pressing issues at a meeting on 11March, with the office of Lilian Greenwood MP. Full story

Ross Pengilly has started a new position as Director of Automotive Industry Solutions at Powerverse.

Mike Slater has taken on a new role as Head of Network for Blackthorn Repair Management.

Plasnomic, a groundbreaking initiative dedicated to revolutionising plastic repairs in the collision industry, is proud to announce Brian Driehost as CEO. 

FAI Automotive has appointed Lewis Wykes as Head of Sales (UK and Ireland).

The former chief executive of the National Transport Authority Anne Graham has been appointed chair of the Road Safety Authority.

Bentley Motors has announced the appointment of Axel Dewitz as Board Member for Finance and IT.

First Line has welcomed Kevin Neaverson as Commercial Director.

Audatex UK has restructured its crash repair team with the appointment of Joe Baynham to the BDM role.

Tim Moss has been appointed as the new Chief Executive of the Driver and Vehicle Licensing Agency.

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ARC360 Conference 2025: Unpacking the future of claims and collision repair

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16-04-2025

Repair sector urged to act now to secure apprenticeship talents

Bodyshop | Mobility | People | Supplier | Technology | Training | Vehicle Repair | wellbeing | Words

14-04-2025

ARC360 News – Friday 11 April 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Training | Vehicle Repair | vehicle sales | Words

11-04-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

Survey unveils key barriers to employing apprentices

A recent survey conducted by Apprenticeship Central has highlighted the primary obstacles businesses face when considering apprenticeships with the most common being a lack of time for training, concerns about cost and difficulty finding suitable candidates.

The findings reveal that the top concern is a lack of time for training, scoring 31%. With increasing pressures around profit margins, KPIs and key to key times, dedicating time for teaching can be a challenge.

In close second, concerns about cost registered 28%. Businesses seem wary of the upfront and ongoing investments required but it has been proven that apprentices, when well-managed, can become profitable within the first year.

The difficulty in finding suitable candidates received 25% of the responses, indicating that many companies experience challenges in recruiting the right skills for their operational needs.

Meanwhile, uncertainty about the overall apprenticeship process scored 13%. This suggests that while process related hesitations exist, they are less prominent than time and cost concerns.

Apprenticeship Central is committed to supporting businesses to overcome the challenges that hold them back from investing in the next generation of talent.

Through the RECRUIT service, it offers a Pre-Employment Programme which identifies only the best candidates and connects businesses with local, motivated young talent—streamlining the entire candidate search and onboarding process.

Complementing this, RETAIN service offers ongoing support, safeguarding expertise and proactive retention strategies to ensure apprentices remain engaged.

Their tailored solutions tackle resource constraints, manage all administrative tasks and handle the necessary legwork, allowing businesses to focus on the technical elements of an apprenticeship.

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ARC360 Conference 2025: Unpacking the future of claims and collision repair

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16-04-2025

Repair sector urged to act now to secure apprenticeship talents

Bodyshop | Mobility | People | Supplier | Technology | Training | Vehicle Repair | wellbeing | Words

14-04-2025

ARC360 News – Friday 11 April 2025

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11-04-2025

Corporate Partners

Partners

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ARC360 News – Friday 21 February 2025

ARC360 conference set to unlock the future of vehicle repair

With the motor claims, vehicle repair and mobility sectors continuing to undergo significant change, ARC360’s 2025 conference is set to offer a unique opportunity to stay ahead of the curve.

Taking place on Thursday 22 May at the British Motor Museum, Gaydon, the event is already set to bring together over 25 leading insurer brands, more than 75 key repairers and in excess of 10 vehicle manufacturers, along with some of the industry’s most influential supply chain voices. Full story

Leading voices in the UK automotive repair industry came together at Oulton Park for the AutoRaise Power Panel, a discussion on the future of apprenticeships, industry perception, and breaking down barriers to entry.

Solus, an Aviva company, has announced that Managing Director Simon Smith has become a gold member of the Automotive 30% Club.

Fix Auto UK has appointed Fix Auto Bedford to its network. Formerly known as Quality Repair Centre or QRC for short, the business is owned by Marcin Macioszek and serial entrepreneur Ali Khan.

As an NBRA partner, ILC attended the Ageas Group and NBRA/VBRA Equipment EXPO in Wolverhampton this week, which explored the latest innovations.

Elder and Paton’s Angus Site is now officially a Tesla Approved Bodyshop.

Karen Jakes from Thatcham Research and Martyn Rowley from the NBRA have passed the £25,000 fundraising barrier. They are Trekking the Sahara Desert to raise funds for BEN.

Bolton-based Perfect Finish has passed its latest BSI Kitemark BS10125:2022 audit with 100% compliance.

Perfect Paint is now an official approved Genesis Select Accident Repairer for the Milton Keynes area.

Gillbrand Accident Repair has announced it will offset the costs of installing nine EV Chargers with solar roof panels that will generate 70KWH per hour.

SprayStyle Body Masters has announced it will unveil a new bodyshop in Newcastle-Under-Lyme this summer. To support the development it has appointed automotive Director Dave Willet.

On 7-8 June Lloyds Motor Group Bodyshop Manager Tim Parkinson will take on the Cateran Yomp in aid of the Army Benevolent Fund.

Fix Auto Basingstoke is now PAS2060 certified, meaning its vehicle repair services are fully carbon neutral.

Liam Kenny Motor Body Repairs has successfully passed its latest Mercedes-Benz audit.

Stellantis unveils STLA AutoDrive, hands-free and eyes-off autonomous technology

Stellantis has unveiled STLA AutoDrive 1.0, the Company’s first in-house-developed automated driving system, delivering Hands-Free and Eyes-Off (SAE Level 3) functionality. STLA AutoDrive is a key pillar of Stellantis’ technology stragety, alongside STLA Brain and STLA Smart Cockpit, advancing vehicle intelligence, automation and user experience. Full story

Polestar adds car keys in Apple Wallet, enabling users to lock, unlock, and start their vehicle with iPhone and Apple Watch

Thanks to an over-the-air (OTA) software update, Polestar 3 customers can now enjoy the convenience and added benefits of their car keys in Apple Wallet. Drivers can automatically unlock or lock, and start their vehicle while leaving their iPhone in their pocket or by simply wearing their Apple Watch. Full story

Fireman Access, an exclusive innovation by Renault Group, is now available with a free licence

Renault Group has decided to make the Fireman Access patents freely available to the entire automotive industry. Car manufacturers and parts suppliers can now obtain a free licence for this innovation through the open collaborative platform at www.renault.fr/universalpatent. In return, as part of this collaborative principle, licensees agree that any upgrades will be made available to other members of the community. Full story

Toyota develops new fuel cell system, contributing towards a future hydrogen society

Toyota has announced development of a third generation fuel cell (FC) system as part of its continuing efforts towards realising a hydrogen society. The all-new system is designed to meet the particular needs of the commercial sector, offering the same durability as conventional diesel-powered engines. Full story

Kia February’s front runner as UK’s hottest used car

Auto Trader has revealed the hottest used cars in February, with Kia models taking the top two spots. Both the Kia Ceed (petrol, up to a year old) and the Kia Carens (5-10 years old) are currently taking an average of just 11 days to sell, which is significantly faster than the overall market average of 29 days. Full story

NBRA challenge to non-payment of repairers by EDAM administrators

It has been reported that at least 93 bodyshops are unlikely to receive any payouts on the money owing since EDAM went into administration. The NBRA suggests the number of bodyshops who will not get paid is even higher than the number reported, but is working to challenge to the non-payment. Full story

AutoRaise Power Panel sparks industry action at Oulton Park

Leading figures from the UK’s automotive repair sector gathered at Oulton Park for the AutoRaise Power Panel, a landmark event designed to tackle the pressing issues facing the industry. Chaired by outgoing Dave Sargeant and incoming Simon Smith, the discussion focused on shaping the future of apprenticeships, changing industry perceptions, and removing barriers to entry for new talent. Full story

Enterprise Car Club announced as the new provider for Newcastle City Council

Enterprise Car Club has been announced as the new provider for Newcastle City Council, offering Newcastle businesses and residents access to pay-as-you-go vehicle hire from a wide range of locations across the city. Vehicles are provided by Enterprise Car Club from designated parking bays in the city centre and in residential areas. Full story

Thatcham Research partners with Elixirr to deliver more value for its insurance members

Elixirr, the established, global award-winning challenger consultancy, has partnered with Thatcham Research, the leading provider of automotive risk intelligence. Elixirr will deliver greater value for Thatcham Research’s members through its custom-built Value Optimiser model. Full story

National Windscreens announces new site in Luton

National Windscreens continues to expand its UK network with the opening of a purpose designed, 4,600 sqft fitting and calibration centre in Luton. This new centre is designed to meet that demand, with four fitting and calibration bays, complete with specialist LED lighting that facilitates use of the latest ADAS calibration technology by highly trained technicians. Full story

Annual Press Conference on February 28

On Friday, February 28, 2025, the Annual Press Conference of BASF SE will be held in Ludwigshafen, Germany. At 11am. (CET) BASF’s Chairman of the Board of Executive Directors Dr. Markus Kamieth and CFO Dr. Dirk Elvermann will present the 2024 financial results. Full story

Elevating polishing with the help of the new Mirka AIRP 300

Mirka UK is expanding its robotic polishing tool range with the launch of the new Mirka AIRP 300, a cutting-edge solution designed for high-precision and high-efficiency polishing. This new rotary polisher provides an alternative to traditional oscillating polishers and is suitable for use across a range of industries, including automotive. Full story

International Assistance Group expands NWVA partnership

International Assistance Group has expanded its relationship with NWVA Nationwide Assistance Group, by selecting them as Assistance Partner for roadside assistance solutions in Spain. Full story

Colleges Week 2025: Building brighter futures using WorldSkills UK benchmarking resources

Colleges Week 2025, organised by the Association of Colleges (AoC), will take place from Monday 3 to Friday 7 March. This year, the focus will be on celebrating the vital role that colleges play in shaping brighter futures for learners, giving them the skills and confidence to succeed in the workplace. Full story

New Careers Advice Toolkit empowers young people to explore apprenticeship and technical career paths

WorldSkills UK has launched a new Careers Advice Toolkit designed to inspire and empower young people to explore apprenticeship and technical career opportunities. This easy-to-use digital resource provides engaging employability skills and career information, helping students make informed decisions about their future. Full story

VRAC’s Parts Platform will have an estimated 5 million+ parts

In an era where technology is evolving at an unprecedented pace, a ground-breaking new Parts Platform led by the Vehicle Recyclers’ Association Certification (VRAC), is setting a new standard for innovation across our industry. Full story

FMG Repair Services launches in-house skills competition across the UK

Accident repair specialist FMG Repair Services continues its support of the next generation of industry talent with the creation of an automotive body repair competition for its apprentices. Full story

Supreme Court allows NFDA to intervene in motor finance case, Treasury bounced out

The National Franchised Dealers Association (NFDA) has been given permission to intervene in the motor finance case taking place in the Supreme Court. It emerged that the Treasury had not been given permission to intervene and will now have to watch events from the sidelines. Full story

Government apprentice requirement reduction a ‘bad fit’ for automotive

Government plans to reduce maths and English requirements for apprentices over 19 could increase overall numbers says Easy2Recruit, but the agency helping garages hire overseas talent is urging the automotive sector to instead work to attract higher-qualified candidates who would thrive in the high-tech industry of tomorrow. Full story

Lloyds puts aside a further £700m for compensation over car finance scandal

Lloyds Banking Group has been forced to put aside a further £700m for potential compensation over the ballooning car loan commission scandal, in a move that knocked its annual profits by 20%. The latest provision brings the sum it will hold back for payouts to almost £1.2bn. Full story

Number of supercars in the UK hits new record with more than half Ferraris

New research has revealed that the number of supercars in the UK is up 4% as the total hit 23,323 for the year ending June 30, 2024. The data from accountancy group UHY Hacker Young showed that Ferrari was the most popular supercar brand in the UK, with 14,714 currently on the road. Full story

Plugged-In: EV Collision Insights 2024 Year in Review

Claims frequency for collision-damaged, repairable battery electric vehicles (BEVs) rose to 2.71% in the US and 3.84% in Canada in 2024, a year-over-year increase of 38% and 34% respectively. US total loss frequency for BEVs increased to 10.2% in 2024 (up from 8% in 2023). Full story

Quarter of drivers affected by bright headlights drive less at night as a result

A quarter of drivers (25%) who find vehicle headlights too bright are driving less at night as a result, while 22% say they wish they could, a major new study on headlight glare from the RAC shows. Findings from what is believed to be the most in-depth research into motorists’ views on the issue reveal that three-quarters (75%) of those who drive less do so because intense headlights make the experience uncomfortable or more difficult. Full story

Industry Insights has welcomed Alan Cottrill to the motor claims business consultancy team.

Charlie Holmes, Customer Services Executive at Thatcham Research, is running the Reading Half-Marathon to raise funds for Ben.

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AutoRaise Power Panel sparks industry action at Oulton Park

Leading figures from the UK’s automotive repair sector gathered at Oulton Park for the AutoRaise Power Panel, a landmark event designed to tackle the pressing issues facing the industry.

Chaired by outgoing Dave Sargeant and incoming Simon Smith, the discussion focused on shaping the future of apprenticeships, changing industry perceptions, and removing barriers to entry for new talent.

A key theme of the discussion was the need to rebrand the automotive repair sector to attract new talent. With the industry often perceived as dirty or outdated, there was broad agreement that a modern, professional image must be promoted to bring in a more diverse workforce – including more women.

Simon highlighted the urgent need for inclusivity, noting that even basic facilities, such as female toilets in workshops, are still missing in many bodyshops.

The panel agreed that the industry must take active steps to create welcoming environments that encourage talent from all backgrounds.

TV personality and bodyshop owner Richard Hammond joined the event via live feed, offering his perspective as both a public figure and business owner.

He reinforced the need for practical training, better support systems, and a stronger industry push to attract and retain skilled technicians.

He said, “We need to open the doors to all types of people in the automotive sector—not just because it’s the right thing to do, but because we need every possible mind working on the industry’s future. This is about more than just apprenticeships—it’s about making sure everyone sees a place for themselves in automotive repair, engineering, and beyond.”

Meanwhile, former apprentice Rosie provided a powerful insight into how many young people view apprenticeships as a fallback option rather than a long-term career.

She stressed the need for clearer career pathways, improved working conditions, and competitive pay to make the trade more attractive to younger candidates. Mentorship also took centre stage, with discussions on how newly qualified apprentices could mentor the next generation.

This approach is set to be formally developed through the new AutoRaise Youth Voice Committee, ensuring apprentices are actively involved in shaping the future of training.

The event also highlighted the AutoRaise Bursary Fund, which provides financial assistance for small bodyshops to take on apprentices.

Attendees highlighted the need for further collaboration with education providers to expand funding opportunities and ensure apprentices get the support they need, and one of the most pressing takeaways from the event was the need for government reform of the Apprenticeship Levy.

The panel discussed how adjustments could make training more accessible and financially viable for bodyshops and education providers alike.

The AutoRaise Power Panel showcased a shared commitment to tackling the sector’s biggest challenges. Attendees left with a renewed sense of urgency and a clear plan of action to drive positive change.

Emma Speed, MD of Autoraise, said, “This event reinforced that while the challenges are significant, the industry is ready to take them on. Collaboration and action will be key to making apprenticeships more attractive, accessible, and successful.”

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Fix Auto UK begins 2025 with Bedford appointment

Fix Auto UK has appointed Fix Auto Bedford to its network.

Formerly known as Quality Repair Centre or QRC for short, the business is owned by Marcin Macioszek and serial entrepreneur Ali Khan.

The 5,500 sqft repair centre joins the group having been founded in January 2023. Today, the site is BSI10125 certified, boasts a team of 11 including six productives and is currently repairing up to 20 cars a week with scope for more.

Marcin said, “Like so many business owners in the industry, I have worked my way up from the shop floor. In my case, I have been a spraypainter before stepping up to the day-to-day operations. But I have always held the ambition to have my own repair centre and it was a meeting with my partner, Ali, who has provided the platform to make it happen.

“I am extremely proud of what we have achieved in such a short amount of time. But I am realistic and I know my strengths and weaknesses. Running a workshop is my strong point and my ’shop is progressing well, running a business in this industry is different which is why being part of Fix Auto UK and having access to the business support has been a priority of mine from the outset.”

Fix Auto UK’s Operations Director Mark Hutchins, added, “I am delighted to have Marcin, Ali and their team on board. Strategically, Fix Auto Bedford is ideally placed but I am excited to have someone as ambitious as Marcin on board who is so passionate about improving their business. It really is an exciting appointment.”

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ARC360 News – Friday 14 February 2025

ARC360 event continues to raise the bar

More than 25 insurer brands and over 75 of the sector’s leading vehicle repairer entities are already set to join ARC360’s 2025 event in May as it continues to raise the bar across the sector.

The event takes place on Thursday 22 May at the British Motor Museum, Gaydon. Full story

The NBRA has provided an update on EDAM: “The NBRA continue to work at understanding how best to resolve the repercussions to the industry following EDAM being placed into administration. We are in active dialogue with Interpath and their solicitors and have instructed the team at MILS our NBRA solicitors, and legal counsel to draft a response to correspondence outlining the legal position.”

AutoRaise is calling on UK bodyshops to take urgent action to secure the future of the automotive repair industry. The UK’s vehicle repair sector is facing a severe skills shortage, with over 5,000 vacancies currently unfilled and the gap widening each year.

Fix Auto UK has given its full support to Apprenticeship Central, the unique recruitment organisation dedicated to serving the vehicle repair sector. The endorsement could not have been better timed as across the country businesses are celebrating the 18th annual National Apprentice Week (February 10-16).

James Alpe has announced it is now a Tesla approved bodyshop.

Linda Jones has started a new position as Senior Customer Service at HB Accident Repair Network, while Phil Allman has been appointed Commercial Programme Manager.

Daryll O’Keefe has been promoted to Fix Auto Vice President, Strategic Business Development – North America. 

Honda-Nissan multi-billion dollar merger collapses

Merger talks between Honda and Nissan have collapsed after the firms failed to agree on a multi-billion-dollar tie-up. The Japanese carmakers, along with junior partner Mitsubishi, had aimed to combine their businesses to fight back against competition from rival firms, especially in China. Full story

Driving the next generation of automotive talent through apprenticeships

During this year’s National Apprenticeship Week, Volkswagen Group UK is not only celebrating with a visit to the Houses of Parliament to showcase network skills, but also launching a number of new head office apprenticeship roles, covering data, IT, business and finance. Full story

MINI increases personalisation and usability across MINI family

Following the successful launch of the new MINI family, a range of additions and optional extras are set to further enhance the MINI offering from Spring 2025. Increasing personalisation across the MINI Cooper, MINI Cooper Convertible and MINI Countryman, customers now have a wider choice of exterior colours and trim combinations, alongside new digital features and improved practicality. Full story

Bentley opens doors of new Excellence Centre for Quality & Launch

Bentley Motors has officially opened its new state-of-the-art Excellence Centre for Quality & Launch. The new facility, opened by Gunnar Kilian, Member of the Board of Management at Volkswagen AG, and Bentley’s Board of Management, will be pivotal to the brand’s preparations for the first Bentley BEV. Full story

Stellantis and Mistral AI strengthen strategic partnership

Stellantis and Mistral AI are deepening their strategic collaboration to integrate artificial intelligence (AI) across multiple areas, from vehicle engineering to in-car experiences. This partnership leverages Mistral AI’s expertise in large language models (LLMs) and AI-driven automation to bring AI to many systems and applications across Stellantis enterprise, improving data analysis, streamlining development, and enhancing customer interaction. Full story

BYD expands ‘God’s Eye’ intelligent driving into its entry level cars

BYD threw a bombshell into China’s EV sector with its announcement that its advanced driver assistance system—known as “God’s Eye”—is now available in over 20 models, with the cheapest model, the Seagull, priced at under £8,000. Full story

ID One name seemingly confirmed for VW’s new sub-£20,000 EV

It’s been reported that Volkswagen’s new baby electric car will be called the ID One. The new model will debut in 2027, and has a promised price tag of less than £20,000. Full story

XPENG announces official launch in the UK

XPENG, a Chinese-born global-orientated high-tech automotive company, has announced its official entry to the UK. It will unveil the ultra-smart all-electric mid-size coupe SUV, XPENG G6 in March, with launch price from £39,990. XPENG is partnering with International Motors to open 20 dealerships in the UK this year. Full story

EV transition drives apprentice recruitment as industry skills up for ‘growth decade’

Top employers in the UK automotive sector are investing in a major skills drive to grow apprenticeship numbers by almost a sixth in 2025, according to a new survey by the Society of Motor Manufacturers and Traders, as manufacturers embark on a ‘green growth decade’. More than 550 new apprentices already having joined the sector this academic year, with an additional 740 apprenticeships still available. Full story

IMI response to government’s new Apprenticeship Reforms and Skills Strategy

The Institute of the Motor Industry (IMI) cautiously welcomes the government’s announcement on apprenticeship reforms as a step in the right direction. However, it urges that short-term flexibility does not come at the expense of high-quality training and future-proof skills development. Full story

Apprenticeship Central breaks down apprenticeship reforms

In the middle of National Apprentice Week the government announced a wide ranging package of reforms to boost growth of apprenticeship placements. Cutting through the jargon Apprenticeship Central has set out what the announcement means. Full story

Demand for used EVs rises to record levels as second-hand car market grows in 2024

The UK’s used car market grew by 5.5% to 7,643,180 transactions in 2024, according to the latest figures published by the Society of Motor Manufacturers and Traders (SMMT). Marking eight quarters of continuous growth, the year saw 400,488 more vehicles change hands than in 2023, with growth in the new car market fuelling availability and wider choice within the used sector. Full story

European auto industry champions policies for future-proof workforce at skills strategic dialogue

Securing quality jobs, delivering on skills and training, and ensuring a thriving, competitive European vehicle industry were all at the top of the agenda at the ACEA’s Strategic Dialogue meeting. Full story

Allianz UK warns motor traders of EV battery fire risks

Allianz UK is warning motor traders to be aware of the risks associated with Electric Vehicle (EV) battery fires, which have caused extensive damage in recent cases and created unique challenges. Full story

ACG has appointed Neil Thomas as its latest Business Development Manager.

Gemma Edwards has been appointed Business Development Manager at Remit Training.

Industry Insights is delighted to welcome Alan Cottrill to the motor claims business consultancy team.

Thatcham Research has announced the appointment of Nick Caplan as Chair of the Board of Directors.

Aviva has announced the appointment of Craig Fazzini-Jones as Group Chief Operating Officer.

Chris Payne has been appointed Head of DLG Auto Services at Direct Line Group.

AutoRaise has also announced that Simon Smith, Managing Director and Aviva Repair lead at Solus, will take over from Dave Sargeant, Managing Director of Gemini, as Chair.

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Apprenticeship Central breaks down apprenticeship reforms

In the middle of National Apprentice Week the government announced a wide ranging package of reforms to boost growth of apprenticeship placements.

Cutting through the jargon Apprenticeship Central has set out what the announcement means.

It said the minimum duration of an apprenticeship will be reduced to eight months from the current minimum of 12 months with the view to make it easier for employers in sectors with urgent skills needs to train and retain talent quickly.

Having said this, Apprenticeship Central does not see this really affecting the duration of technical courses in our highly skilled sector.

Meanwhile, businesses will now be able to decide whether learners 19-plus will need to complete a level 2 English and maths qualification (equivalent to GCSE) when they start their apprenticeship course in order to pass it. This is welcome news as it gives the decision making on qualifications back to employers and allows apprentices to focus on job-specific skills and paid work.

Meanwhile a new Skills England body has been launched to oversee national skills strategy and support economic growth.

Apprenticeship Central signalled this change several weeks ago and welcomes the step towards cutting bureaucracy and ensuring skills training aligns with industry needs. Having a single governing body can streamline processes, remove red tape and make it easier for businesses to develop their workforce.

The reform package designed to break the link between background and success. Too many young people leave full time education with little to show for their time there but with the right apprenticeship programme they can develop the skills and confidence to thrive.

The government estimates this package of reforms could provide up to 10,000 more apprentices per year.

Director of Apprenticeship Central, Eleanor Baker Barnes said: “We know that our industry is overwhelmingly receptive to apprenticeships. Removing red tape and beauracracy, especially around core functional skills such as English and maths, is key to further growth. We can see 2025 is going to be a milestone year for apprentices in the collision repair sector.”

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