ARC360 News Round-Up – Friday 16 February 2024

Bodyshop briefs

  • Activate Group has opened a new bodyshop in Hampton, London, taking its number of owned UK repair centres to 10.
  • Fix Auto UK has revealed that TV star Fred Sirieix, former Sainsbury’s CEO Justin King and corporate finance expert Rex Green will be the keynote speakers for this year’s National Conference, taking place on 8-9 May at The Vox Conference Centre in Birmingham.
  • D Walton has set its sights on being carbon neutral by the end of 2024.
  • R H Bodyworks has passed its BSI audit and has now transitioned to the new BS10125:2022 standard.
  • FMG Repair Services Bristol has secured BS10125 certification at its new site.
  • Komoo Sheffield has passed a stage 2 audit and received a positive recommendation for the new BS10125:2022 standard.
  • Steer Automotive Hexham has transitioned to BS10125:2022.

Industry News

The Dawning of a New Era

Lotus is a name synonymous with performance sports cars. From a rich heritage in Formula 1 to appearances on the ‘big screen’, Lotus has been at the cutting edge of vehicle innovation for 75 years.

The business is now transforming itself as part of its Vision80 plan, which will not only see it become one of the first all-electric vehicle (EV) performance car manufacturers, but also offering luxury tech-focused lifestyle vehicles and increasing its global presence.

Here, we catch up with Steve Plunkett, Lotus Cars’ Global Bodyshop Programme Manager, to find out how the business is getting set to satisfy insurer and customer requirements across the world.

Adapting to the ADAS age

ARC360 partnered with Repairify recently to host a roundtable event, focused on the growing influence and subsequent challenges and opportunities around advanced driver-assistance systems (ADAS).

The roundtable saw experts from all corners of the sector meet at The Midland Grand Dining Room, London to consider the impact ADAS is having on the industry, both from a repairer and insurance perspective.

Copart announces Peterlee expansion

Online vehicle remarketing and recycling specialist Copart is expanding its Operation Centre in Peterlee, County Durham.

The expansion will increase the site to 30 acres with a capacity for handling upwards of 38,000 vehicles a year.

Thatcham Research unveils AiQ data platform

Thatcham Research has unveiled its new automotive intelligence platform, AiQ, which will deliver relevant, timely and data rich insurability content to members.

Content includes research on new vehicles, car parc composition and aggregated repair costs.

Government calls for urgent EV roadmap

A new government report on electric vehicles has called for ‘urgent changes’ if the UK is to meet its net zero emissions targets.

Published by the House of Lords Committee, the Environment and Climate Change Committee’s EV strategy: rapid recharge needed report highlighted that barriers still exist around cost and public charging.

NWVA scores with West Ham United

Nationwide Vehicle Assistance has recorded a promotional video with stars of the West Ham United FC first team.

The video is hosted by The Apprentice star Tom Skinner, who asks the three players a series of questions while they safely strap a vehicle to one of NWVA’s recovery trucks.

SYNETIQ underlines sustainability credentials

SYNETIQ has been awarded Gold Carbon Literate Organisation (CLO) status from the Carbon Literacy Project.

Gold status recognises that more than 50% of colleagues have completed industry-specific Carbon Literacy training and are certified as Carbon Literate.

It has also announced a new partnership with clean technology group Altilium to recycle EV batteries from cars that have been written off.

Consolidation continues within National Windscreens

National Windscreens’ largest member Cary Group has completed the acquisition of the second largest member, J Huggins and Son. This consolidates 95% of National Windscreens’ fitting and calibration centres.

IMI campaign breaks five-million barrier

An IMI campaign to promote the industry has achieved more than five million impressions and 35,000 conversions in just three months.

The More to Motor digital campaign was launched across multiple platforms in September last year.

Cogent Hire joins NBRA supplier list

The NBRA has announced that Chorley-based credit hire company Cogent Hire has joined its supplier list as a non-fault partner and EV mobility specialist.

Silverlake opens the door for Steer apprentices

Silverlake Automotive Recycling is supporting Steer Automotive apprentices by supplying reclaimed door panels to help their continued training and development.

Carwow announces Autovia acquisition

Online car marketplace Carwow has acquired automotive media company Autovia, which reaches over 15 million car owners, buyers and enthusiasts every month through its print and digital titles.

HGVs gather momentum

Demand for new heavy goods vehicles (HGVs) grew for the second year running with UK registrations up 13.5% to 46,227 in 2023, according to the Society of Motor Manufacturers and Traders (SMMT).

Meanwhile, the new bus, coach and minibus market grew by 44.6% to 4,932.

Farécla updated website now live

Farécla has unveiled its newly redesigned website, which features an advanced and intuitive Solution Finder and eShop to help bodyshops find and secure relevant products.

VM news

EVs drive Stellantis growth

Stellanis has reported that across the group battery electric vehicle sales grew 21% last year, while light electric vehicle sales increased by 27%. To drive further growth, it plans to launch 18 new BEVs in North America this year.

Meanwhile, CEO Carlos Tavares has warned that cutting EV prices regardless of the reality of costs could lead to a race to the bottom and result in an industry ‘bloodbath’.

Addison Lee accelerates EV switch with VWG

London private hire and taxi firm Addison Lee has added 600 new Volkswagen Multivan hybrid vehicles to its fleet, which already includes more than 1,000 all-electric Volkswagen ID.4’s, and 400 Audi A6 low-emission vehicles.

The Multivans will replace diesel people carriers.

GM expands Super Cruise network

GM has added thousands of LiDAR-mapped highways to its Super Cruise road network in North America.

GM Super Cruise is ‘the first true hands-free driver assistance technology for compatible roads’. Drivers can now benefit from the ADAS technology on more than 750,000 miles across America and Canada.

JLR invites new apprentices

JLR has increased its 2024 apprenticeship intake by 50, meaning there are 350 places available this year.

Candidates with A-level maths, BTEC and T-Level qualifications are now being invited to apply.

Bright future for Porsche Panamera

Porsche has unveiled a new colour programme for its Panamera saloon, including blue metallic, ice grey metallic, Lugano blue and Madeira gold metallic.

People

  • Finance Director at Fix Auto Mid Devon and Newton Abbott Alena Woolacott will join Automotive 30% Club’s next Inspiring Conversation, themed Invest in Women to Include the Female Customer,’ which will take place on 6 March.
  • Pro-Align has appointed Kasia Rzepka as new Head of Operations.
  • Kumho Tyre UK has appointed Tim Dougherty as TBR National Sales Manager.

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HGVs gather momentum

Demand for new heavy goods vehicles (HGVs) grew for the second year running with UK registrations up 13.5% in 2023, according to the Society of Motor Manufacturers and Traders (SMMT).

A further 46,227 HGVs joined UK roads last year, making 2023 the best year since 2019.

Meanwhile, electric and hydrogen registrations were up by 265.6% to 234 units.

Mike Hawes, SMMT Chief Executive, said: “Two years of growing demand for the very latest, fuel efficient trucks amid testing times reflects these vehicles’ importance to the British economy – and with some HGVs facing the same 2035 end of sale date as cars and vans, the sector is also critical to our green goals. Increasing availability of electric and hydrogen models – and record demand for them – is encouraging market growth but operators need cast-iron confidence to switch. More than ever, government must compel truck infrastructure rollout and provide a signal that the time to invest is now.”

The SMMT also reported that the new bus, coach and minibus market grew by 44.6% to 4,932.

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The Dawning of a New Era 

Lotus is a name synonymous with performance sports cars. From a rich heritage in Formula 1 to appearances on the ‘big screen’, Lotus has been at the cutting edge of vehicle innovation for 75 years. 

The business is now transforming itself as part of its Vision80 plan, which will not only see it become one of the first all-electric vehicle (EV) performance car manufacturers, but also offering luxury tech-focused lifestyle vehicles and increasing its global presence. 

Here, we catch up with Steve Plunkett, Lotus Cars’ Global Bodyshop Programme Manager, to find out how the business is getting set to satisfy insurer and customer requirements across the world. 

Seven Formula 1 constructor’s titles and six driver’s titles, starring roles in movies including James Bond – The Spy Who Loved Me, Basic Instinct and Pretty Woman, and development of an Olympic gold medal-winning bike is quite a list of achievements. But in 2017 when Geely Holding Group acquired a 51% stake in Group Lotus it was clear there were many more developments ahead. 

Since 2019, the business has introduced four award-winning vehicles: the Evija – its first, all-electric British hypercar; followed in 2020 by the Emira – its last petrol engine car; and a year later by the Eletre – not only the company’s first hyper-SUV but also electric powered too. And in 2023 came the world premiere of the electric Emeya – the company’s first, four door hyper-GT. 

Intelligent 

It’s clear the move from internal combustion engine (ICE) to intelligent battery electric vehicles (BEVs) is well underway but so too is the global footprint, with China now a key market alongside the well-established UK, EU and US. And with that comes the move from niche sports cars to luxury lifestyle vehicles. Over the next few years a smaller SUV and an EV sports car are pencilled in for launch. 

Steve explained, “Lotus’ plans are hugely ambitious, combining our world-renowned success from the racetrack with performance-oriented lifestyle EVs that are desired by customers today, featuring innovative and cutting edge technologies and outstanding design.” 

He continued, “We’ve already invested over £100m here in Hethel, UK [Lotus Cars Limited headquarters] and we’re going beyond the UK, EU and US where we’ve been strong in the past to now having a global market presence including Asia Pacific region – where we are too investing heavily.  

“It truly is an exciting time to be involved with the brand.” 

Engineering 

The engineering processes of the latest models, specifically the Eletre and Emeya, have also moved on significantly, now incorporating aluminium, High Strength Steel (HSS) and, most notably, Boron steel – effectively providing a safety cage for occupants. Aluminium makes up the majority of the exterior body panels. In repair this requires new repair processes including advanced bonding and joining techniques. 

All of this change is a clear indicator of the need for Lotus to turn its attentions to its bodyshop network and ensure the standards of manufacture and brand customer experience are met within the aftermarket. This translates into a 120-line standards programme across 11 categories – a stringent process, requiring some serious investment that is not for the masses. 

“These cars need to be repaired in the approved network because they are very complex vehicles,” explained Steve. “We’re a unique brand so we need to ensure our customers, people and vehicles are treated in the Lotus way.” 

Network 

Those network bodyshops are focused on providing Lotus customers with the ‘brand experience’. “We all know that when a customer has an accident they are distressed, and the network gives us the greatest possible chance to make it right,” said Steve.  

“With the volume of models and sales planned in the coming years, the Lotus bodyshop programme is destined to go from strength to strength. I’m delighted to have made such progress already and secured some of the UK’s leading repairers in to the network who also share our vision.”  

Today, the UK network comprises of 12 Lotus agent-nominated bodyshops and two factory centres. These are supported by a host of exclusive benefits including the Lotus Total Loss Avoidance (TLA) programme which promises to optimise opportunities where possible and provide speedy, same day response. Meanwhile, the First Notification Of Loss (FNOL) process is getting ready for launch via Lotus Cars Car Insurance and Lotus Cars Accident Assistance. 

Within the network to date are the likes of Steer Prestige, Farnham (South); Coventry-based repairer XL Motors; and Individual Specialist Cars based in Birmingham.  

Darren Doubtfire, Divisional Director at Steer Prestige, said, “We are really proud to be able to continue our long association with Lotus, we have been working with the team at Lotus Surrey for a long time and have developed a very good working relationship. It’s a very exciting time to be working with the brand and we are delighted to be one of the 14 Lotus approved bodyshops on the new Lotus bodyshop programme – 2024 promises to be a very exciting year for us all.” 

Rob Ally, Managing Director of XL Motors said, “We are delighted to receive Lotus approval. Receiving this approval is testament to the team’s dynamic commitment to a prestigious brand vision. I’d like to thank Steve for his support throughout the approval process.” 

Development 

With all eyes from across Lotus territories on the UK’s network development, Steve will be putting his global sector knowledge to the test in the future by replicating the model around the world, but first off his priority list is to ensure that the UK market is ready. 

“The plan from the outset was to launch the programme in the UK first. What is very clear is that Lotus is really backing and investing in this project, globally evidenced by the fact this is the first time the business has directly employed a Global Bodyshop Programme Manager,” said Steve, “It really is a great opportunity to create something very special.” 


Key drivers behind the network:  

  • Technology complexities 
  • Right first-time repairs 
  • High levels of competence and expertise 
  • Brand trained technicians 
  • Methods/systems 
  • Genuine parts 
  • Duty of care  
  • Brand experience 
  • CSI 
  • Customer retention 
  • Guarantees 

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Copart announces Peterlee expansion

Online vehicle remarketing and recycling specialist is expanding its Operation Centre in Peterlee, County Durham.

The expansion will increase the site to 30 acres with a capacity for handling upwards of 38,000 vehicles a year.

It will also include enlarged areas for vehicles that may require specialist handling like EVs, HEVs, and flood and fire damaged vehicles, while new vehicle preparation and valeting areas using state-of-the-art technology to inspect and image vehicles are also being planned.

Jane Pocock, CEO of Copart UK & Ireland, said: “This expansion at Peterlee will enable us to handle around 38,000 vehicles per annum, supporting Copart’s continued growth and industry leading services in the Northeast alongside our Operation Centres in Sandtoft and York.

“The additional storage capacity will enable us to offer unique contingency land to our customers following extreme weather events and support further the national growth of our onsite Contact Centre which provides vital first response and policy holder management services.”

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ARC360 News Round-Up – Friday 9 February 2024

Bodyshop briefs

  • KC Autos Northwich has achieved the BS10125:2022 standard.
  • Komoo Sheffield is celebrating after passing its BSI Kitemark audit.
  • Witham-based Nova Automotive Group is now open, handling both passenger and commercial vehicles.

Industry News

EU considers limiting repairs to old cars

A number of news sources have reported that the European Union is considering restricting repairs to cars over 15 years old as part of a plan to phase out older, more polluting vehicles.

The proposal, which has not been ratified, would form part of the Fit for 55 initiative, which aims to reduce net emissions by 55% by 2030.

It’s understood that older vehicles with significant damage to engines, transmissions, brakes or steering would fall under a ‘residual vehicle’ category, which would bar them from repair.

Trend Tracker report now live

Trend Tracker has published its comprehensive UK Motor Claims and Body Repair Report 2023-24.

The 266-page report includes the latest data, trends and analysis from across the motor claims and body repair sector.

Industry targets new talent during National Apprenticeship Week

The automotive industry has rallied to support National Apprenticeship Week, with businesses from all sectors promoting the sector to the next generation through a range of initiatives and events.

At the Nottingham College Apprenticeship evening, both Michael Golding, Network Manager at LV, and Managing Director of Gemini Accident Repair Centres Dave Sargeant were on the AutoRaise stand discussing automotive career opportunities to students and parents.

Elsewhere, Autocraft Group apprentices are on respected manufacturer programmes such as Volvo and VWG, Steer Automotive Group has recently unveiled its first ever Apprentice Skills Competition, which will continue throughout February, while The Vella Group has recognised the 29 apprentices on its books.

EY forecasts further growth for UK automotive

EY UK is predicting another strong year of growth in the new car market, after the Society of Motor Manufacturers and Traders reported that sales grew a further 8.2% in January to 142,876 registrations.

David Borland, EY UK & Ireland Automotive Leader, said, “While the new year will undoubtedly present economic and regulatory challenges, the market is showing robust momentum as it heads into 2024 with further volume increases forecast for the year.

Repairify offer proves a huge hit

Repairify’s offer of free remote services for three months has saved bodyshops thousands of pounds since it was announced at the end of December, with hundreds of free jobs already undertaken.

The offer was introduced to support repairers amidst rising operational costs.

Sustainability a key focus for 2024

Solera APAC Managing Director Chris Iacovou has highlighted the key challenges facing the sector this year.

Talking to Digital Nation alongside other industry leaders, he said consumer demand and regulatory pressure would ramp up the focus on sustainability. Other issues addressed included enhanced cyber security, ethical use of AI, and digital skills.

TGSS formed after management buyout

Key figures in the sector have come together to launch telematics solutions provider Trak Global Security Solutions (TGSS).

TGSS has been created following a management buyout of the IMS stolen vehicle recovery division by former commercial director Dave Turnock and entrepreneur Andy Christopher.

Dave Shepherd has been appointed Chairman, while Alan Cottrill and Mark Ward have joined as non-executive directors.

Pricing tool dedicated to dealers released

cap hpi had developed a new tool to support dealers price optional extras on used vehicles. Its Options Value tool is available free to subscribers in the Valuation Anywhere product.

Silverlake supports Ukraine with first aid kits

Silverlake is partnering with charity UK Sunflower Aid to support refugees in Ukraine.

It is sending recycled vehicle first aid kits to the country as well as fuelling all the vans needed to transport them there.

To date it has collected and shipped over 1,500 first aid kits from its Sheffield site.

Strong start to 2024 for car sales

New car registrations grew for the 18th month in a row in January, rising 8.2% to 142,876 units.

The Society of Motor Manufacturers and Traders also reported that the month saw the one millionth electric vehicle sold in the UK, with 20,935 BEVs registered, a rise of 21%, taking the overall total since records began to 1,001,677.

SYNETIQ set for BTCC grid

SYNETIQ has entered a new team to compete in the British Touring Cars Championship.

Called ‘LKQ Euro Car Parts with SYNETIQ,’ the team will consist of two additional cars racing alongside the Toyota Gazoo Racing UK effort under the Speedworks banner, with two-time Independents’ laurel winner Josh Cook confirmed as one of the drivers.

Used car sales enjoy robust sales year

More than seven million used cars were sold in the UK last year as the market increased by 5.1%, or 351,915 units, from 2022.

The Society of Motor Manufacturers and Traders (SMMT) also reported that used EV sales nearly doubled through the year, rising by 90.9% to a record 118,973.

A year in review

Research carried out by sopp+sopp has found that 41% of bodyshops said staffing was among their biggest challenges last year.

It also found that repair times had risen to an average of 42 days on average by September, while 40% of repairers said that delays in parts sourcing had impacted one in five jobs.

GLASS provides transparency

BASF has unveiled a new tool which enables businesses to measure the carbon footprint and associated costs of their paintshops.

GLASS, which stands for Global Life Cycle Assessment of Automotive Surface Solutions, covers the entire value chain from raw material extraction via pre-treatment to clearcoat as the final step of the coating process, enabling customers to optimise costs and performance, and ecological footprint. 

Thatcham Research renews call for EV battery collaboration

Thatcham Research has welcomed the House of Lords report, ‘EV strategy: rapid recharge needed,’ which has called for “the introduction of a cross-industry battery health testing standard… to provide clarity around the condition of an old or damaged battery.”

Thatcham Research has now renewed calls for the industry to work together to reduce the cost of battery repair or replacement.

A1 ADAS Solutions set for ADAS growth

A1 ADAS Solutions is gearing up for further growth in mobile ADAS calibration, diagnostics, and programming, after demand for services from its fully-equipped fleet of vans rose substantially last year.

Iain Molloy, Managing Director, said, “By 2030 it’s also estimated 44% of cars will have level 2 autonomy. This makes ADAS is a real growth area, not just for us, but for our bodyshop customers too.”

ITAS introduces updated Honda training

ITAS has updated its two-day Honda Body Structure collision repair course.

The updated course addresses changes in construction, vehicle technology and subsequent collision repair and panel replacement procedures.

Headlight partnership shines the way forward

General Motors is partnering with Llink Technologies to produce and sell remanufactured headlights. The collaboration will offer dealers and customers greater choice in headlamp replacement.

AutoCommercial unveils online platform

A new online platform for buying and selling automotive businesses and properties has gone live. AutoCommercial has been unveiled by MTBN and offers full buyer and seller confidentiality.

VM news

EV skills in the spotlight

Thatcham Research Chief Executive Jonathan Hewett had addressed the role of insurers in supporting the EV switch.

Speaking with Stephen Linklater, Claims Director at Ageas UK in the first episode of Insured Insights, he stressed the importance of having specialist staff able to repair EVs safely and the growing need to reuse damaged EV batteries.

BYD Seal U spotted on UK shores

BYD Europe has launched the BYD SEAL U, an electric SUV offering a range of more than 300 miles on a single charge.

BYD sold more than three million units worldwide last year and Thatcham Research helped prepare the UK aftermarket for rising sales from the Chinese manufacturers by hosting a two-day product showcase recently.

People

  • Finance Director at Fix Auto Mid Devon Alena Woolacott has been named 2024 Inspiring Automotive Women Award.
  • Vertu Motors has appointed James Ousby as VDA at its Exeter site.
  • Henry Angus has started a new position as Client Manager at BSI.
  • Matthew Coles has been appointed Group Parts Manager at Komoo.
  • RWC Training has appointed James Haydon as Training Manager.
  • AkzoNobel has appointed Kristy Clyde as Regional Sales Manager – South.

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Industry targets new talent during National Apprenticeship Week

The automotive industry has rallied to support National Apprenticeship Week, with businesses from all sectors promoting the sector to the next generation through a range of initiatives and events.

At the Nottingham College Apprenticeship evening, both Michael Golding, Network Manager at LV, and Managing Director of Gemini Accident Repair Centres Dave Sargeant were on the AutoRaise stand discussing automotive career opportunities to students and parents.

Meanwhile, Gemini’s reputation for supporting new talent was underlined when it won the ‘Learning and Development’ category at the Insurance CX Awards 2024.

Elsewhere, Autocraft Group emphasised its commitment to developing fresh talent. The group has five apprentices at the moment, with workshop apprentices on respected manufacturer programmes such as Volvo and VWG.

Also nurturing new skills is Steer Automotive Group. Its apprenticeship theme this year is ‘Skills for Life’ and the group has recently unveiled its first ever Apprentice Skills Competition, which will continue throughout February.

Meanwhile, Vella Group Technical Training Manager Allan Wareing has highlighted the opportunities provided by the multi-skilled apprenticeship programme he leads. The Vella Group currently has 29 apprentices on its books.

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Trend Tracker Report now live

Trend Tracker has published its comprehensive UK Motor Claims and Body Repair Report 2023-24.

The 266-page report includes the latest data, trends and analysis from across the motor claims and body repair sector.

This includes a summary of market developments amidst continued economic challenges, a focus on electric vehicles, detailed insights around trends within the repair market, sustainability within the supply chain, and the latest from the motor insurance market.

The report is a culmination of months of research, and features key contributions from the likes of Dean Lander, Head of Repair Sector Services at Thatcham Research, Lauren Harman, Claims Performance and Reporting Manager at Zurich, Alan Hayes, Legal Director at Carpenters, Derren Martin, Director of Valuations, cap hpi, industry expert David Shepherd, Steve Silverwood, Managing Director at ECA Business Energy & Planet First Energy, Helen Carling, Commercial Director at SYNETIQ, Wayne Mason-Drust, Managing Director at Accident Express Group, Head of Insights at Zapmap Jade Edwards, and Managing Director at Industry Insights Steve Thompson.

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Repairify offer proves a huge hit

Repairify’s offer of free remote services for three months has saved bodyshops thousands of pounds since it was announced at the end of December, with hundreds of free jobs already undertaken.

The offer was introduced to support repairers amidst rising operational costs.

Toyota topped the vehicle manufacturer brands being worked on, while the average wait time for a Repairify IMI-qualified technician to support the shop was just 1.8 minutes.

Phil Peace, Managing Director, said: “We’ve been delighted with the high number of jobs new customers have been completing as a result of our ‘three months free’ campaign, saving them considerable money. With thousands of jobs being completed quickly every day, customers are benefiting significantly from our remote services and unrivalled technical support.”

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EY forecasts further growth for UK automotive

EY UK is predicting another strong year of growth in the new car market, after the Society of Motor Manufacturers and Traders reported that sales grew a further 8.2% in January to 142,876 registrations.

Commenting on the figures, David Borland, EY UK & Ireland Automotive Leader, said, “The growth was predominantly driven by BEV registrations, which were up 21% year-on-year, and PHEV registrations, which were up 31.1% compared to January 2023.

“Despite the growth in BEV sales and the cumulative milestone of one million sales in the UK being reached, the market share for BEVs was down to less than 15% for the first time in a year last month. This highlights the challenge that manufacturers have to meet the target of ensuring at least 22% of their sales are accounted for by Zero Emissions Vehicles (ZEVs) as part of the ZEV Mandate, which came into law at the start of this year.”

He continued, “There is positive news on the supply side as well with manufacturing growth for 2023 at 17%, representing the best year since 2019. The deferral of the ‘rules of origin’ legislation will provide further impetus to automotive manufacturing, in the UK and continental Europe. 

“While the new year will undoubtedly present economic and regulatory challenges, the market is showing robust momentum as it heads into 2024 with further volume increases forecast for the year. This upward trend, coupled with the intensified competition from new market entrants, positions 2024 as another year of opportunity for the UK car industry to demonstrate its resilience and innovation.”

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ARC360 News – Friday 6 June 2025

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ARC360 News – Friday 30 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Training | Vehicle Repair | vehicle sales | Words

30-05-2025

SERMI: What does it mean for the UK?

Bodyshop | Insurance | Mobility | People | Supplier | Technology | Vehicle Repair | vehicle sales | Words

30-05-2025

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ARC360 News Round-Up – Friday 2 February 2024

Bodyshop briefs

  • Cannock-based Premier ARC has secured PAS 2060 certification.
  • Hilton Coachworks has becomean approved BMW repairer.
  • GRM Bodycraft has opened its fourth site in Scotland. The new express repair centre is based in Dundee.
  • Nova Automotive Group has announced its new Witham site will launch next week.
  • KC Autos has secured Toyota- Lexus approval.

Industry News

Thatcham Research hosts BYD Product Showcase

For two days in January (Wednesday 24 and Thursday 25 January 2024) Thatcham Research played host to a number of invited guests for Chinese vehicle manufacturer BYD (Build Your Dreams) Product Showcase. ARC360 was on hand to explore the products, learn more of the Thatcham Research – BYD relationship, and glean insights in the vehicle manufacturers plans for 2024.

Steer announces Lovells and Pronto acquisition

Steer Automotive Group has acquired all 11 Lovells Auto Body Centres and Pronto Accident Repair Centres.

The integration of Lovells and Pronto, which boasts approvals from the likes of BMW, Tesla, Mercedes-Benz Van, Audi, VW Skoda Seat, Kia and Hyundai, consolidates Steer Group’s current East Midlands’ footprint.

Premiums up another 12% in Q4

New figures from the Association of British Insurers have found that motor insurance premiums rose 12% in the fourth quarter of 2023. Average policies increased from £526 in the third quarter to £627 in the last three months of the year.

Taking the year as whole, prices rose by more than 25% from 2022.

Network benefits

S&G Response has highlighted the benefits of being part of its repair network, including pricing transparency, accurate triage, and ongoing support.

Its network now includes 225 repairers nationwide and 58 specialist HGV repairers.

BASF working towards sustainability standard

BASF’s Coatings division is discussing the introduction of an independent global certification standard to manage demand for sustainable accident repairs and the creation of a uniform standard based on tested criteria.

The criteria will provide a guideline to bodyshops on how to become more sustainable and help them to prepare for the increasing legal requirements such as CO2 emission reports.

GT Motive announces first price increase

GT Motive has announced it first ever price adjustment.

An eight per cent increase will be introduced form 1 March, affecting estimate creation (VQ included, VRN-VIN included), manual estimate creation, system access charges, and VIN query.

London traffic the slowest in the world

London traffic is the slowest in the world, according to a new report published by Tom Tom. It found that a typical 10k drive in London now takes 37 minutes and 20 seconds.

Globally, the report revealed that average speeds decreased in 228 of the 387 cities it analysed.

Automotive apprentices spike by 9%

Automotive apprenticeships rose by nine per cent in the first quarter of the new academic year, according to data from the Institute of the Motor Industry.

It found that the ‘Motor Vehicle Service and Maintenance Technician (Light Vehicle)’ pathway was the most popular choice with 1,500 starts, while the ‘Autocare Technician’ pathway also experienced a significant 38% increase, representing 28% of all automotive apprenticeship starts.

2023 safety scores revealed

Euro NCAP has announced that of the 17 safety ratings issued for new cars last year, 14 received five stars and three received four stars.

Ben publishes new employer newsletter

Automotive charity Ben has unveiled its first newsletter dedicated to automotive employers.

The publication will highlight the services Ben offers to anyone who has worked or is working in the industry, while also sharing upcoming health and wellness awareness campaigns and other industry events.

NBRA signs digital deal with Fixico

The National Body Repair Association (NBRA) has secured a digital partnership that will provide its members with comprehensive data-driven insights, enabling them to make better operational decisions and deliver improved customer service.

It is partnering with Fixico, a leading digital car repair management platform, and by integrating its technology it will deliver in-depth data insights to its 720 members to support repair optimisation and monitoring.

WorldSkills UK confirms Pearson partnership

WorldSkills UK has announced a new partnership with leading learning company Pearson.

Pearson will be the official partner of Team UK for the 47th WorldSkills Competition, which takes place in Lyon from 10–15 September.

MOT tests to remain unchanged

The UK government has confirmed that first MOTs will remain at three years after registration and annually thereafter, scrapping plans to extend MOT periods after consulting with the industry.

Meanwhile, the Institute of the Motor Industry has warned that an estimated 73% of MOT testers have still to take their Annual Assessment before the 31 March deadline.

Monolith and About:Energy announce AI partnership

A new partnership between AI software provider Monolith and battery technology innovator About:Energy could accelerate the R&D process around EV batteries for vehicle manufacturers by 12-18 months.

As part of the collaboration, the companies will deliver AI-powered battery modelling, testing and validation to provide manufacturers with deeper insights.

IGA calls for further apprenticeship funding

The Independent Garage Association has called for urgent government support for apprentices.

It has said apprenticeship numbers have fallen 37% since the Apprenticeship Levy was introduced in 2017 and is now calling on Chancellor Jeremy Hunt to introduce additional funding in his Spring Budget.

asTech secures ADAS partnership with Ford

asTech – driven by Repairify has announced it is now a Ford Authorised Service Provider for ADAS.

Shops in the brand’s certified collision network will now be able to use asTech technology and remote services to perform ADAS calibrations for Ford and Lincoln vehicles.

Trend Tracker report on the way

The latest 250-page Trend Tracker Report will be published shortly, including industry data, trends and expert analysis, as well as thought leadership pieces from industry experts.

On your bike

GSF Car Parts is tackling both the London traffic and carbon emissions by piloting deliveries between its 14 London branches via e-cargo Vok Bikes.

VM news

Volkswagen ID.7 win What Car? Safety Award

Volkswagen’s ID.7 has topped a five-car shortlist to win the 2024 What Car? Safety Award.

It won the award based on Euro NCAP test scores as well safety systems such as active and passive safety technology.

Suzuki tops UKCSI charts

Suzuki GB has been named as the top automotive brand in the latest bi-annual Institute of Customer Service’s UK Customer Satisfaction Index (UKCSI).

It finished 15th overall in a list of 270 organisations from across all industries.

VWG unveils specialist AI lab

Volkswagen Group has launched a new AI Lab to support product development.

It will now collaborate with the tech companies in Europe, China and North America to rapidly develop and implement new AI-driven in-car innovations.

Hyundai sales top four million

Hyundai sales in 2023 reached 4,216,898 units worldwide, representing a seven per cent increase on 2022. Meanwhile, revenues were up 14%.

In the fourth quarter alone, sales topped one million, driven by a 5.3% increase in markets outside of Korea.

Volvo sets new sales high

Volvo has reported a 21% increase in revenues in 2023 with the brand setting a new sales record of 708,716 cars.

Meanwhile, EV sales rose 70% to 113,419 units.

Polestar 4 hits UK shores

The Polestar 4 is now officially available in the UK. The model is the brand’s first SUV coupe to launch without a rear window.

People

  • Furrows Group has appointed Olly Edwards as new Telford ARC Manager.
  • Smart UK has announced the appointment of Jason Allbutt as its new CEO
  • Chris Hanks and Richard Giaramita have been appointed Account Directors at Copart UK, while Mark Szefer has been promoted to the same role.
  • sopp+sopp has appointed Chris Beeby as Director of Business Development.
  • The Grove Group has appointed Dan Sutac as Regional Development Manager for the Northern Territory.
  • Michael Massey has been appointed Senior Application Engineer UK&I at 3M.
  • Kelly Clarke has been named Project Manager at Absolute Bodyshop Solutions.
  • Solus has been shortlisted for the IMI Championing Diversity Award.

More Insights

ARC360 News – Friday 6 June 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Training | Vehicle Repair | vehicle sales | Words

06-06-2025

ARC360 News – Friday 30 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Training | Vehicle Repair | vehicle sales | Words

30-05-2025

SERMI: What does it mean for the UK?

Bodyshop | Insurance | Mobility | People | Supplier | Technology | Vehicle Repair | vehicle sales | Words

30-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners