ARC360 News – Friday 18 August 2023

EVs and the insurer perspective

More than nine out of 10 attendees at ARC360’s specialist EV event, EV-olution, predicted a ‘noticeable’ or ‘significant’ increase in electric vehicle claims in the next two years.

However, most do not foresee EVs becoming the majority of their claims/work mix for some time yet.

It is exactly this variable volume and unknowable timeline that has left many businesses in a state of uncertainty – committing to EVs is costly and for many there is no guarantee of a swift return on an investment.

NBRA announces Rowley as director

The National Body Repair Association has announced that Martyn Rowley has been appointed as new Director.

He takes over from Chris Weeks, who has become Managing Director of the Evolution Repair Group.

e2e introduces daily reports

e2e has partnered with Incited to transform the way insurers can interrogate and apply total loss data to inform business decision making.

It has innovated its management information and reporting function to ensure vehicle loss data is updated every 24 hours.

Copart opens new Staffordshire site

Copart UK is now operating from a new 10-acre site in Staffordshire.

The new facility will provide the company with storage for an additional 7,000 vehicles per annum in Hixon, boosting vehicle storage capacity in the West Midlands by 15%.

EVs drive used car revival

Surging sales of electric vehicles powered a 4.1% rise in the UK’s used car market in the second quarter of the year.

According to the Society of Motor Manufacturers and Traders, 1,832,267 units changed hands between April and June, with used electric vehicle sales soaring by 81.8% to 30,645 units.

Copart secures IMI accreditation

Copart UK has become an IMI-approved EV training provider. It is now able to deliver IMI TechSafe electric and hybrid vehicle training across its nationwide Operation Centres.

Copart will initially focus on Level 2 and Level 3 training.

Fix Auto UK expands Northern Ireland presence

Fix Auto UK has doubled the number of its repair centres in Northern Ireland with the announcement that Crash Repair Saintfield will now operate as Fix Auto Saintfield.

The 6,000 sqft repair centre includes two spraybooths and six workbays and repairs up to 20 vehicles a week.

Nationwide Vehicle Recovery Assistance extends WHU partnership

Nationwide Vehicle Recovery Assistance has extended its vehicle collision recovery and storage management partnership with West Ham United.

The relationship goes back eight years, with Nationwide Vehicle Recovery Assistance becoming an official Club Partner last year.

Thatcham Research joins 3D printing task force

Thatcham Research has joined the 3D Printing Task Force for the Automotive Collision Repair Industry.

The task force brings together experts in 3D printing and automotive to support collaboration, idea-sharing, and the development of safe and regulated practices.

IMI welcomes Electric Vehicles inquiry

The IMI has welcomed the news that the government is launching an inquiry into the challenges of EV adoption.

It has urged the enquiry to focus on incentives, price and availability, charging infrastructure and end-of-life disposal.

Understanding BS10125

The BSI has produced a podcast explaining the vehicle repair standard, BS10125.

Matthew Chiles and Cindy Parokkil highlight the 10 things businesses need to know about the industry standard.

Fix Auto UK acquires Fix Auto Cheltenham

Fix Auto UK has taken over as the majority shareholder in Fix Auto Cheltenham.

The network has bought the shares from businessman Andrew Emery, while fellow director Kieran Humphries will retain his shares and position as Operations Director.

IMI CEO inducted into Hall of Fame

IMI CEO Steve Nash has been welcomed into The Motoring Hall of Fame in recognition of his work for the automotive industry.

He said, “I am committed to helping to improve standards in our industry and the service we provide to motorists and will continue to champion the importance of professionally competent technicians to support the evolution of the motor industry and the growth of the sector, whatever challenges may lie ahead.”

BMW trials hydrogen vehicles

BMW is piloting a fleet of nearly 100 hydrogen vehicles. The BMW iX5 offers a range of 313 miles, with the 700-bar tanks able to be filled up in three to four minutes.

Thatcham Research gears up for industry rallies

Thatcham Research is restoring a Mazda MX5 ahead of the AutoRaise and Bangers4Ben rallies, which start on 7 September and 7 October respectively.

The Mazda was donated by Copart UK.

Vehicle recalls added to MOTs

The Drivers and Vehicle Standards Agency (DVSA) has announced that vehicle recalls will now appear on MOT test certificates to enhance road safety.

AI cameras catch 297 drivers in three days in Cornwall

A new artificial intelligence (AI) camera caught almost 300 drivers breaking the law in its first three days of operation.

The camera, installed on the A30 in Cornwall, caught motorists using their mobile phones or not wearing seatbelts.

New webinar to provide unique AI insight

ARC Support Services will host a webinar at 7pm on Wednesday, 21 August examining the software available that can help individuals and businesses achieve better outcomes.

Healey heading to golf final

Fix Auto Birmingham East owner Ben Healey along with Dave Underwood of Turner Aviation, Clayton Redhead of Dunlop Aircraft Tyres, and Anthony Cunnington of Swift Abrasives secured their place at the final of the Ezi Methods Golf Challenge after topping the annual Fix Auto UK golf competition at The Belfry.

People

Nikolay Boychev has been named Senior Body Repair Network Compliance Manager at Tesla.

OUTSORC has appointed Mark Shaw as Global Product Manager.

Ash Holmes has been appointed as Senior Research Engineer at Thatcham Research.

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ARC360 Market Intelligence: July 2023

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ARC360 News – Friday 4 August 2023

The realities of EVs

Opinion within the industry remains divided on both the practicalities of repairing EVs and their long-term future.

While some believe electrification of the car park is inevitable and repairers need to ready themselves now, others suggest the technology may yet be usurped by an alternative and that reshaping their businesses around EV repairs is expensive and unrealistic.

Experts set to explore key topics at EMCC

Leading experts from across the sector will explore the key topics impacting the motor insurance claims sector as part of ILC’s Exclusive Motor Claims Conference (EMCC) 2023. 

Taking place on Thursday 5 October at Landing Forty-Two, London the event will include a variety of high-level insights from C-Suite insurers, insurtechs, and supply chain specialists providing insights into key subject matters such as claims inflation, credit hire, mobility, people, personal injury, repair, and vehicle salvage amongst many other topical issues impacting on the sector. 

Copart expansion continues apace

Copart UK is doubling its operational capacity in Scotland with the development of a new 31-acre site in East Kilbride.

It is also expanding its Sandtoft site to create a 110-acre UK Super Centre in the North of England.

Repairify announces Australian joint venture

Repairify Australia will deliver remote automotive repair solutions to the Australian and New Zealand markets after announcing a joint venture with Capricorn Society.

The joint venture will be branded Repairify and distributed throughout Capricorn’s 25,000 member businesses and the wider automotive aftermarket.

UK manufacturing enjoys positive momentum

Car production in the UK rose for the fifth month in a row in June, taking output in the first half of the year to 450,168 units. This represents an increase of 11.7% on last year although it remains 32.5% down on pre-pandemic levels in 2019.

Elsewhere, van production in the UK enjoyed its best first half of the year since 2011, with 58,675 units manufactured. June’s total of 11,748 represented a 23% increase.

EV sales drive market growth

A new electric car was sold every minute in the UK as the overall new car market grew by 28.3% to 143,921 units in July.

After one year of continuous growth, the Society of Motor Manufacturers and Traders now anticipates new car registrations to reach 1.847 million by the end of the year, a 0.9% rise on expectations in April.

Failing focus on fresh skills

Data from Thatcham Research has revealed falling investment in training across the industry.

It found that apprentice starts in 2021/22 dropped to 432, just 45% of 2017/18 figure. This rose to 844 in 2021/22 but has dropped again to 775 so far this year.

Businesses urged to fight fire risks

Businesses have been urged to update their fire, health and safety assessments as more electric vehicles enter the UK car park.

Training provider Park Lodge International has warned that everyone who comes into contact with an EV needs to be aware of the potential risks. This includes recovery agents, vehicle damage assessors, technicians and those working for the emergency services.

Motor claims numbers falling sharply

Data received by ACSO has revealed a continuing decline in motor claims numbers.

It found that just 89,361 motor claims were issued between 1 April and 30 June, compared to 93,113 for the same period in 2022. Meanwhile, the figures were 159,417 and 146,844 in 2018 and 2019 respectively.

Demand escalating for Ben support

Automotive charity Ben has reported a 23% increase in enquiries in the second quarter of the year, and a 20% increase in support cases.

The sharp rise comes as the cost-of-living pressures continue to intensify, with Ben supporting 128 households who couldn’t afford to put food on the table in the last year, 66 households who couldn’t pay their rent or mortgage costs and 52 households who couldn’t afford their utility bills.

iRG introduces ‘collaborative’ apprenticeship scheme

iRG’s new apprenticeship programme, launched this spring is proving a resounding success with 15 new starters joining the scheme in the first three months.

The company now aims to expand the programme by working with other repairers to create more opportunities and a wider mentoring support system. It has already successfully referred candidates to other repairers and currently has 10 more on a waiting list, seeking placement.

Nationwide Assistance Group bolsters fleet

Nationwide Assistance Group has added two remote-controlled Towtrack specialist removal vehicles to its fleet. The vehicles are ideal for car parks, locked vehicles, electric vehicles, and off-road recoveries.

Road and Race cuts ribbon on Chester site

Prestige vehicle specialists Road and Race Restorations has unveiled its new site in Chester.

The state-of-the-art repairer has aluminium and electric vehicle capability and is approved by some of the world’s leading car manufacturers such as VW, Audi and Mercedes-Benz.

IMI warns of falling EV tech numbers

The Institute of the Motor Industry has warned of a 31% fall in the number of technicians securing EV qualifications in the second quarter of the year. This follows a 10% year-on-year fall in the first quarter.

It says the industry will need 139,000 qualified EV technicians by 2032 but today that number is only 42,400.

Fix Auto Edinburgh celebrates PAS 2060 success

Fix Auto Edinburgh West has achieved PAS 2060 status. Working with ECA business energy, it has implemented a number of carbon reduction strategies and created a target-led plan to reduce emissions year on year.

Audi lights the way ahead

Audi has introduced second-generation digital OLED lighting to its Q6 e-tron model, enabling drivers to set light signatures for the headlights and rear lights via an app. It believes this will improve safety, enhance personalisation, and permanently change car-to-infrastructure communication.

Hooper solution accelerates claims

Hooper has enhanced its independent vehicle inspection technology. Its innovative solution enables clients and engineers to upload images remotely, while insurers can view the status of each report online at any time.

EV demand rising in line with online transactions

The number of car buyers considering a pure EV rose from 15% to 20% between December 2021 and December 2022.

This is according to a new report by McKinsey, which also found that one in three customers would complete the entire transaction online. Less than a quarter say they want an entirely ‘human’ experience.

People

Mirka has appointed Ross Hanna as Business Development Manager for Ireland & Scotland.

David Sollars has been named Senior Project Manager, Body Repair Claims, EMEA.

Chris Weeks has started his new position as Managing Director at Evolution Repair Group.

Nicola Burnside has joined the Renault UK leadership team as Head of Alpine UK.

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ARC360 News – Friday 28 July 2023

Managing EVs in the real world

Information sharing and better communication between manufacturer, insurer, repairer and customer is critical to managing EV claims – but so too is a mindset that accepts the evolution is ongoing.

That was the overarching message of a session entitled, Managing EVs in the Real World, which was held during ARC360’s specialist EV event, EV-olution, at the Manufacturing Technology Centre, Coventry.

Key names support EMCC agenda

ILC’s Exclusive Motor Claims Conference (EMCC) 2023 has received the support of some of the leading brands and key influencers within insurance claims as it continues to promote its ‘better tomorrow’ vision.

Copart announces significant expansions

Copart UK will expand vehicle storage capacity at its Wisbech Operation Centre site by 50% after securing planning permission.

It is also acquiring over nine acres of land beside its Westbury site to increase storage capacity for customers by 60% and has doubled its vehicle storage capacity near central London after completing a two-phase expansion of its Rochford Operation Centre in Essex.

Ben Ball tickets selling fast

Automotive charity Ben has reported unprecedented ticket sales for the Ben Ball, which is taking place at Old Billingsgate Market on 6 December, supported by Auto Trader.

Cap hpi data makes promising reading

The latest UK car market overview from cap hpi has revealed strong demand in the new vehicle sector although the used car sector continues to struggle.

Year-to-date, 949,720 cars were registered in the first six months of the year, which is an 18.4% increase on the 802,079 in the same period last year, but still a 25.2% reduction on the same period in 2019.

Car production on upwards trajectory

UK car production rose 11.7% in the first half of the year to 450,168 units, according to the Society of Motor Manufacturers and Traders.

Meanwhile, production of hybrid electric (HEV), plug-in hybrid (PHEV) and battery electric vehicles (BEVs) is up 71.6% from January to June to a record total of 170,231 units.

However, overall, year-to-date output remains 32.5% below 2019 levels.

EV MOT failure rate a cause for concern

A new report by the Institute of the Motor Industry (IMI) has revealed that EVs are 40% more likely to fail an MOT because of poor tyre condition than petrol cars.

Meanwhile, the IMI is predicting a 31% drop in EV qualifications for the second quarter of 2023. Its EV Technician Forecast Report found that the total number of technicians trained to work safely on EVs by the end of the first quarter was 42,400.

SYNETIQ supports low-carbon projects

SYNETIQ is working with international carbon reduction specialists Highland Carbon to finance projects around the world to support the transition to a low-carbon economy.

Among the projects it is supporting is the establishment of diverse, native forest in Scotland, a new wind power project in Turkey and solar power project in India.

IMI warns against putting EV training on ice

The IMI has warned against any delays to EV training after some people interpreted comments from Prime Minister Rishi Sunak to mean that the 2030 ban on the sale of new petrol and diesel vehicles could be put back.

The PM said he would tackle the climate crisis in a ‘proportionate and pragmatic’ way, but the IMI insists training must not be put on ice, warning of a shortfall of 25,000 technicians by 2030 even at the current rate of training.

CMA casts doubt on LKQ/Uni-Select deal

The Competitions and Markets Authority as concluded that LKQ’s proposed purchase of North America-based Uni-Select could reduce competition in the supply of car parts to independent garages and workshops across the UK.

Sorcha O’Carroll, CMA Senior Director of Mergers, said, “We identified that this deal could lead to higher prices and worse choice for customers across the UK. We will now carefully consider the proposal put forward by LKQ and Uni-Select which they believe could address our concerns, before deciding on the next step.”

Public charge points increasing steadily

The Office of National Statistics has reported that there were 44,020 public charging points in the UK as of 1 July. Of these, 19% (8,461) are rapid chargers and 57% (24,918) are fast chargers.

That is only 3,870 more than on 1 April.

Castle Coachworks gets JLR approval

Castle Coachworks (Northampton) has successfully passed its Jaguar Land Rover audit, ensuring its repair methods, training and facilities meet the vehicle manufacturer’s approval.

iRG casts talent net far and wide

iRG has taken its innovative approach to business to its recruitment strategy by seeking to attract the top talent from around the world.

Through collaboration with international talent companies, it has identified, recruited and relocated 10 skilled professionals from as far afield as Botswana, Albania and India.

UK Carbody Bristol celebrates outstanding customer service

LV= has recognised repair partner UK Carbody Bristol for delivering outstanding customer service.

ITAS launches new all-in-one platform

ITAS has unveiled a new platform to support business integration and job management.

ITAS Capture enables businesses to manage repairs and communicate with suppliers and customers on a single platform.

Fix Auto Edinburgh West celebrates PAS 2060

Fix Auto Edinburgh West has secured carbon neutral status in line with PAS 2060.

ECA calculated its carbon footprint and created and implemented a comprehensive carbon management plan which will see the site reduce emissions year-on-year to agreed targets.

People

Jaguar Land Rover has appointed Adrian Mardell as CEO.

Mercedes-Benz UK has appointed Calum James as Head of Fleet for its van division.

Autotech Group has named Mark Armitage as new Commercial Director.

Tom Arnold has been appointed Bodyshop Manager at ABL 1 Touch Group.

Steer Automotive Group has appointed Donna Chinery as Executive Assistant.

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Latest cap hpi data makes promising reading

The latest UK car market overview from cap hpi has revealed strong demand in the new vehicle sector although the used car sector continues to struggle.

The report stated that, based on data from the Society of Motor Manufacturers and Traders (SMMT), 177,266 new cars were registered in June 2023, an increase of 25.8% over the same month last year. That makes the 11th consecutive month of growth.

Year-to-date, 949,720 cars were registered in the first six months of the year, which is an 18.4% increase on the 802,079 in the same period last year, but still a 25.2% reduction on the same period in 2019.

Petrol driven cars remain the most popular fuel-type with a 56,9% share of the market year-to-date, with battery electric vehicles accounting for a 16.1% market share.

Meanwhile, the used car market continued to struggle in June, with figures suggesting it is falling back into a more seasonal pattern in line with pre-Covid levels.

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ARC360 News – Friday 21 July 2023

The EV impact on engineering and skills

The rise and rise of electric vehicles has already brought about a fundamental change to the industry, with repair processes and skills now seemingly in a constant race to catch up according to Adrian Watson, Head of Engineering, and Dean Lander, Head of Repair Sector Services from Thatcham Research.

EMCC set for high level insights

ILC’s Exclusive Motor Claims Conference (EMCC) 2023 will explore the key areas impacting the motor insurance claims sector through the lens of a variety of key industry stakeholders.

IMI report reveals worrying training dip

The Institute of the Motor Industry (IMI) has published a new report highlighting the dip in training and education across the automotive industry since the pandemic.

Its research has found that automotive apprentices have risen 12% so far this year, but are still eight per cent below 2019/2020 levels and 31% below what they were in 2018/2019.

Further, it has found a seven per cent drop in vocational qualifications compared to last year.

Enterprise tackles US skills gap

Enterprise Holdings is tackling the skills gap in America by announcing that the Metropolitan Community College in Nebraska will now offer its Collision Engineering Programme (CEP).

CEP is now available in seven educational institutions across the US as Enterprise tackles the expected shortfall of 110,000 technicians by 2026.

Enterprise expands rental network

Enterprise has cut the ribbon on a new rental branch. Based in Dagenham, the new site will create five new jobs, including three graduate trainees.

Galaxy stars in Mirka product range

Mirka has unveiled its new self-sharpening Galaxy abrasive tool, which enables technicians to sand faster and longer and comes with a clog-resistant coating and multi-fit hole configuration eliminates dust.

Solera Global launches AI-powered triage solution

Solera Global has unveiled a new intelligent triage solution that helps claims handlers immediately assess whether a damaged vehicle is repairable or not.

The AI-powered solution delivers early identification of total losses and vehicles that are unsafe to drive, as well as a streamlined triage process and compatibility with any estimating platform.

Meanwhile, Audatex has announced the latest AudaEnterpriseGold data release, adding 12 new and 83 updated model sheets to the vehicle database. 

Brand success for Fix Auto UK partners

Fix Auto UK has announced that four franchise partners have secured Toyota and Lexus vehicle approval.

Fix Auto Leicester, Fix Auto Mid Devon, its sister site in Newton Abbot, and Fix Auto Slough have all completed the manufacturers’ stringent compliance process.

Autocraft completes £250,000 solar investment

Autocraft Telford has completed a £250,000 investment into solar energy.

It has installed a 216kW solar power system on the roof of its 25,000 sqft headquarters in Shropshire which is expected to reduce electricity costs by up to 70%.

Doseley Motors celebrates 18th JLR birthday

Doseley Motors has retained its JLR approval for the 18th consecutive year after passing its VM audit. It achieved a score of 94%, underlining its commitment to meeting the brand’s exacting repair and training standards.

Fix Auto Harlow investment yields instant rewards

Fix Auto Harlow has seen a 40% increase in productivity after securing a new 5,000 sqft site alongside its existing facility.

The new unit has been fitted out with an additional spraybooth, improving workflow to support productivity growth to more than 110 vehicles a month.

CMA approves Copart/Hills deal

The Competition and Markets Authority has officially given the green light to Copart’s acquisition of Hills Motors.

In May it launched an investigation into the proposed deal, fearing a lessening of competition in the UK market for vehicle salvage services.

Leading brands create new support hub

Eight leading automotive brands have merged expertise to create 1TEC Auto Hub to support the repair sector with training and advice.

LKQ Euro Car Parts, TMD Friction Group, Shell, Clarios, Valeo, MPM, Schaeffler, ZF are working together to deliver the ‘next generation of workshop concept’, providing technical data, business support and dedicated support.

IMI launches automotive awareness campaign

The Institute of the Motor Industry has launched a new campaign to promote the industry to the next generation and debunk some of the myths around the sector.

It will use real stories from real people in the industry to highlight the varied career opportunities that exist.

Used EV values comparable to ICE models

Aston Barclay has reported that the price of some used EVs are now comparable to their ICE equivalents after revealing that used EV values dropped 1.4% in the second quarter of 2023.

Average prices decreased to £22,100, with an average age and mileage of 30 months and 22,128 miles.

JLR confirms £4bn investment in UK gigafactory

Jaguar Land Rover owners Tata Group has confirmed it will develop a new EV battery gigafactory in Somerset.

The site represents an investment of £4bn and is expected to create upwards of 9,000 additional jobs.

Magnificent seven for Genesis

Genesis Motor UK has appointed seven new retail partners to complement its existing Genesis studios and online services. 

They are Ancaster Group, Arnold Clark, Hendy Group, Holdcroft Group, Pendragon, Richmond Motor Group and Sinclair Group, with representatives from each attending the prestigious Genesis Scottish Open last week for an official signing ceremony.

New guide helps fleets meet ULEZ compliance

Shoreham Vehicle Auctions (SVA) has launched a commercial vehicle disposal guide to help fleets optimise their residual values as they transition towards a ULEZ compliant fleet.

The guide helps fleets set the correct reserves and points out the benefits of offering vehicles to an open market across both physical and online channels.

Allianz apprentices join SYNETIQ

SYNETIQ has welcomed three Allianz Insurance apprentices to its Doncaster headquarters.

They will spend a few days on site working with the SYNETIQ teams to follow the salvage journey once a vehicle arrives on site.

Motor premiums soar 40%

Comprehensive car insurance premiums have rocketed by 40% in a year, according to the Confused.com Car Insurance Price Index in association with WTW.

Average policies have climbed £222 in 12 months to £776, with drivers aged 17-20 seeing policies soar by £903 to £2,414, representing a rise of 60%.

People

Chris Setz has started a new position as Chief Commercial Officer at WhoCanFixMyCar.

Georgia Brown has been appointed Network Relationship Programme Manager at LKQ Corporation.

Marshalls Motor Group has named Garry Winckley as Group Aftersales Director.

Laird has appointed Adam Fletcher as Desktop Engineer.

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ARC360 News – Friday 7 July 2023

EV market realigning after price collapse

The crash in value of electric vehicles has been startling but it will not continue as the perfect storm that saw prices plummet by as much as 40% begins to pass.

This is according to Derren Martin, Director of Valuations at cap hpi, who said the rare circumstances that converged to disrupt the EV market are now easing.

He was speaking during ARC360’s specialist EV event, EV-olution; Gaining Ground Together, which was held at the Manufacturing Technology Centre, Coventry this week.

Steer Group acquires Apollo and Balgores

Steer Automotive Group has accelerated its growth plans by acquiring the combined businesses of Apollo Motor Group and Balgores Motors.

The two businesses total 32 repair locations, £90m turnover and 700 staff.

Apprenticeship Central launches new engagement service

Apprenticeship Central, the apprentice recruitment and retention specialist serving the automotive aftermarket, has launched ENSURE, a unique safeguarding service for businesses who employ apprentices.

A Wiser approach to training

In the latest ILC podcast, Crescens George, CEO of Wiser Academy, shares his passion for training and development and discusses how best to recognise and nurture talent.

Steering the future with more jobs

Steer Automotive Group has been recognised for creating jobs in the automotive sector by being included in the 2023 E2E Job Creation 100 Track.

New car market up by a quarter

The new car market surged by more than a quarter in June, making it the 11th straight month of growth.

According to the Society of Motor Manufacturers and Traders, 177,266 vehicles were registered in the month, meaning almost a million (949,720) new cars joined UK roads in the first six months of 2023, with total registrations up 18.4%

Thatcham Research calls for EV collaboration

Repairs of electric vehicles are about 25% more expensive than ICE equivalents and take 14% longer.

This is according to a report, The Impact of BEV Adoption on the Repair and Insurance Sectors, produced by Thatcham Research and funded by Innovate UK.

Gemini ARC celebrates apprentice success

Gemini ARC has recognised the successes of its rising stars at the company’s third annual apprenticeship awards held at the Manufacturing Technology Centre near Coventry.

The repair group has a proud history of supporting apprentices and has recently celebrated becoming an IMI Approved Centre.

Top award for Kinnell

Michael Kinnell, Manager at Stewart Roden Motors Bodyshop, has been named Stellantis Audatex Estimator of the Year, Northern Region.

Brand approval for Fix Auto Leicester

Fix Auto Leicester has announced it has become an approved Toyota and Lexus repairer.

Winn winning with exceptional growth

North East-based Winn Group is planning to grow its workforce from 500 to 700 in the next 12-18 months.

The company offers integrated accident management services and has seen turnover increase by 139% in a year.

Gemini achieves IMI Approved Centre Status

Gemini has secured ‘Approved Centre’ status from the IMI, paving the way for the repair group to create its own training development, qualifications and CPD programmes.

This follows several months of collaboration to ensure Gemini’s training standards meet IMI-approved levels.

The IMI renews British Motor Show partnership

The Institute of the Motor Industry (IMI) has renewed its partnership with the British Motor Show.

It will sponsor an all-new Tech Hub at the 2023 show, which will feature replica service bays to showcase new repair technologies and promote careers within the industry.

Ford ends production of top-selling model

Ford is ending production of its top-selling Fiesta model, with its place on the factory line taken by the new electric Explorer SUV. This is part of Ford’s $2bn transition to an all-electric future.

CMA says competition failing among fuel providers

The Competition and Markets Authority has said ‘something needs to change swiftly’ to restore fuel price competition in the market.

In a new report, it says the industry needs ‘to be held to account’ after retailers rose prices sharply but were slow to reduce them again.

People

Executive director of the National Body Repair Association (NBRA) Chris Weeks will replace Anthony Heard as managing director of Braintree Motor Group (BMG).

Nikki Nagra has joined the claims and cash collection operations team at Edam Group

Andy Gratton has been promoted to Managing Director at Ring Automotive,

Allianz UK has appointed Benjamin Turner as Chief Information Officer.

Volkswagen Commercial Vehicles has appointed Tom Macintyre as Head of Direct Sales in the UK.

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ARC360 News – Friday 6 June 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Training | Vehicle Repair | vehicle sales | Words

06-06-2025

ARC360 News – Friday 30 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Training | Vehicle Repair | vehicle sales | Words

30-05-2025

SERMI: What does it mean for the UK?

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30-05-2025

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EV market realigning after price collapse 

The crash in value of electric vehicles has been startling but it will not continue as the perfect storm that saw prices plummet by as much as 40% begins to pass. 

This is according to Derren Martin, Director of Valuations at cap hpi, who said the rare circumstances that converged to disrupt the EV market are now easing. 

He was speaking during ARC360’s specialist EV event, EV-olution; Gaining Ground Together, which was held at the Manufacturing Technology Centre, Coventry this week. 

Opening the day with a session entitled, Vehicle Market Intelligence, Derren provided an overview of the market in recent years, revealing the substantial impact of Covid-19 on both sales and values, but said that trading conditions were finally beginning to settle again now and EV momentum should pick up again as we move towards 2030. 

Volumes up 

Data revealed that just 36,444 EVs were sold in the UK in 2019, but this figure rose to 266,896 in 2022, representing a seven-fold increase in four years. There are now nearly 800,000 pure EVs on UK roads, but that figure will inflate to more than 2.5 million by 2026, which equates to a seven per cent share of the vehicle car parc. 

Driving this, apart from environmental regulations and increased consumer choice, is the fall in prices of EVs. While they were up to £10,000 more expensive than ICE equivalents, some models are now about £5,000 cheaper, with average values collapsing by 37% in the last eight months alone. 

Values down 

Derren said, “They’ve gone absolutely through the floor. Supply increased, electricity prices went up and petrol prices went down. It was a perfect storm. I spoke to one dealer group who sold five EVs for a loss of £26,000. We don’t expect to see prices go up again, and if they do it will be slowly.” 

This has had a knock-on effect on the used EV market, with many drivers now reluctant to sell their vehicles and incur a substantial loss. 

However, Derren says the market is realigning and has warned repairers to expect more and more used EVs in their shops, saying that when owners do sell again, the models will be older, with more mileage, and likely to need more repairs and servicing. 

Used cars 

But while the EV market is still volatile, the wider used car market is booming. Sales in the first five months of this year were already 70% of last year’s total volume. This is despite an almost unprecedented spike in values during 2021.  

Derren explained that, typically, values of used cars depreciate three per cent, but Covid-19 turned the market upside down with demand increasing as supply decreased, resulting in a staggering 29% rise in average values.  

This was recorded across all fuel types, and while the price of used EVs has collapsed, used petrol and diesel models have held their values and are expected to remain strong into the future. 

ARC360’s specialist EV-olution event was sponsored by Thatcham Research and ControlExpert, along with ARC360 Corporate Partners: BASF, CAPS, Copart, Entegral, Enterprise, Mirka, Nationwide Vehicle Recovery Assistance, S&G Response, and Solera Audatex, and Partners: Gemini Accident Repair Centres, Repairify, and Prasco UK.

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ARC360 News – Friday 6 June 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Training | Vehicle Repair | vehicle sales | Words

06-06-2025

ARC360 News – Friday 30 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Training | Vehicle Repair | vehicle sales | Words

30-05-2025

SERMI: What does it mean for the UK?

Bodyshop | Insurance | Mobility | People | Supplier | Technology | Vehicle Repair | vehicle sales | Words

30-05-2025

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ARC360 News – Friday 30 June 2023

Plug in to the EV-olution!

Just days remain before ARC360’s specialist electric vehicle (EV) event, which takes place on Tuesday 4 July at the Manufacturing Technology Centre (MTC) in Coventry.

The event, which will feature experts from across the vehicle incident repair supply chain, will address the impact of EVs on FNOL, repair capabilities, cost inflation, skillset requirements, health & safety, repairability, replacement vehicles and end-of-life vehicle management.

Talking sense with Chris Mcilduff

Chris Mcilduff, Chief Customer Officer at Davies Consulting, has highlighted how technology combined with the human touch can deliver excellence in customer journeys.

Speaking during ARC360’s latest podcast, he also explained how processes and training can directly improve customer support.

Production continues upwards momentum

UK car production rose for the fourth consecutive month in May, up 26.9% year on year, according to the Society of Motor Manufacturers and Traders.

Meanwhile, UK commercial vehicle manufacturing grew 36.9% in May.

BASF closes EV battery loop with new site

BASF has opened Europe’s first co-located centre of battery material production and battery recycling.

Based in Germany, the facility will produce high-performance cathode materials and also serve as a battery recycling plant.

Ben celebrates World Wellbeing Week

Automotive charity Ben has emphasised how good mental and physical health can both influence and be influenced by wellbeing.

To mark World Wellbeing Week, Ben has urged colleagues in the automotive industry to take care of their health and wellbeing as the industry and wider workplace undergoes a significant transformation.

Centre of Excellence set for expansion

The WorldSkills UK Centre of Excellence is expanding. It will now be open to all Further Education (FE) Colleges, independent training providers, and Higher Educational Institutions throughout the UK and is expected to benefit more than 140,000 young individuals and nearly 5,000 educators over the next three years.

What’s shaping claims and repairs in 2023?

The automotive repair and motor claims landscape has been shifting substantially for the last four years. Covid was a key driver in this transition, with inflation, skills shortages and supply chain challenges – not to mention changing customer habits – only accelerating the evolution.

In this article, we speak to ILC partners e2e Total Loss Vehicle Management and Repairify to find out how they are adapting to meet new demands and satisfy customers.

The IMI secures EV training contract in China

The IMI has announced a new collaboration with the Chinese Ministry of Human Resources and Social Security to train teachers and students at Shandong Polytechnic and Technician College in EV technology.

Repairability critical to car design

Thatcham Research has said that prioritising repair in car design principles is essential for improving the total cost of ownership and sustainability outcomes.

It is encouraging manufacturers to collaborate with it to find design solutions to support repairs and reduce the pressure on repair networks.

Repairify achieves ISO 14001 certification

Repairify sites Luton and Peterlee have both been awarded ISO 14001 certification, which sets out the standard for an environmental management system.

The two sites are the first within the Repairify group to achieve the environmental accreditation.

Thatcham Research celebrates 10 years of escribe

Thatcham Research has marked the 10th anniversary of its online escribe repair methods tool by providing a valuable insight into how emerging vehicle technology is altering the profile of the UK car parc.

Escribe provides access to more than 500,000 repair methods and technical information across over 1,000 models.

CMA clears Copart/Hills deal

The proposed acquisition of Hill Motors by Copart looks set to go ahead after the Competition and Markets Authority provisionally cleared the deal.

The CMA said, “The CMA has provisionally concluded that the completed acquisition by Copart of Hills Motors has not and may not be expected to result in a substantial lessening of competition in the supply of salvage services in the UK.”

Aston Martin signs EV contract with Lucid

Aston Martin has signed a landmark new supply agreement with EV technologies company Lucid Group to accelerate its plans to develop luxury EVs, backed by a £2bn investment.

Steer Group named in UK’s top 100

Steer Automotive Group has been named in The Sunday Times 100, which recognises the fastest growing private companies in the UK.

The company has been expanding exponentially ever since it was founded with four sites by Richard Steer in 2018.

BMH celebrates 1,000th E-Type replacement bonnet

British Motor Heritage (BMH) has produced its 1,000th replacement E-Type Jaguar bonnet. Each one comprises 82 individual parts and takes no less than 70 man hours to construct.

SMMT calls for industrial strategy to secure £106bn EV prize

The Society of Motor Manufacturers and Traders believes there is a £106bn windfall awaiting the UK economy if the transition to net zero is successful.

It has launched its Manifesto 2030: Automotive growth for a zero-emission future and called on every party to create the conditions for a 10-fold rise in annual battery electric vehicle (BEV) production to more than 750,000 units per year by 2030.

Allianz launched EV salary sacrifice scheme

Allianz Holdings has partnered with ElextriX to introduce an electric vehicle salary sacrifice scheme for its UK employees. The scheme also includes home charging, breakdown cover, and fixed cost motor insurance for three years.

Drivers DIY to reduce costs

A new survey by the RAC has revealed that nearly a quarter of drivers (23%) are either not servicing their cars regularly or doing it themselves to cut costs.

People

The Institute of the Motor Industry has appointed Daksh Gupta, Vice President of BEN, as a Vice President.

PPG has named Alisha Bellezza Vice President, Global Automotive Coatings.

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ARC360 News – Friday 6 June 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Training | Vehicle Repair | vehicle sales | Words

06-06-2025

ARC360 News – Friday 30 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Training | Vehicle Repair | vehicle sales | Words

30-05-2025

SERMI: What does it mean for the UK?

Bodyshop | Insurance | Mobility | People | Supplier | Technology | Vehicle Repair | vehicle sales | Words

30-05-2025

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ARC360 News – Friday 23 June 2023

Scene set for specialist EV event

Some of the leading names from across the motor claims sector are set to share their insights at ARC360’s forthcoming specialist EV event – The EV-olution.

Sponsored by Control Expert and Thatcham Research, along with ARC360 Corporate Partners and Partners, the event takes place on Tuesday 4 July at the Manufacturing Technology Centre (MTC), Coventry.

Fix Auto introduces new ADAS capability

Fix Auto UK has announced a new partnership with US-based AirPro Diagnostics to enhance ADAS calibrations within its network.

AirPro Diagnostics is a pioneer in remote vehicle diagnostics and calibration products, and will initially bring into the UK its unique ‘AUGGIE’ mobile system that enables ADAS calibrations to be easily and swiftly completed outside of the workshop by any productive.

The shape of claims to come

Claims and motor repairs are evolving rapidly as new technologies and new ways of working disrupt the landscape. These changes are putting pressure on bodyshops and insurers and to move with the times to ensure they continue to offer a safe and streamlined service to drivers.

Here, Solera Audatex considers the implications of the fast-changing landscape.

Benathlon and Big Breakfast on charity menu

Automotive charity Ben is inviting the automotive community to take part in two charity initiatives this autumn, the Benathlon in September and its Ben’s Big Breakfast in October.

CMA publishes provisional findings to Copart/Hills merger

The Competition and Markets Authority (CMA) has published responses to its provisional findings in the proposed acquisition of Hills Salvage and Recycling by Copart UK.

The CMA launched an investigation into the proposed deal after fearing it could result in a reduction in competition in the vehicle salvage and spare parts sectors.

Enterprise reveals repair winners

Enterprise hosted its 2023 Repair Partner Event on 15 June when insurers, repairers and suppliers from across the network converged to hear business updates, topical industry discussions and celebrate outstanding service in the last year.

The full list of winners is available here.

Mirka unveils one-step polishing solution

Mirka has introduced a new system to help customers achieve a glossy surface finish in just one step.

The Mirka PRO Finishing solution, aimed at manufacturers, combines Mirka’s know-how in power tools, abrasives and polishing compounds to deliver a consistent and reliable result.

Fix Auto Swansea to join the network

Fix Auto UK is enhancing its footprint in Wales with the news that Fix Auto Swansea West will join the network.

The site is managed by Matthew Davies and Paul Gravell, whose team of 12 now repairs up to 80 vehicles a month.

Chaplane achieves VM approval

Colchester-based Chaplane Accident Repair Centre has become an approved repairer for Toyota and Lexus.

Payne eases into skills shortage debate

Chris Payne, Head of Networks and Engineering, Home and Motor, at LV=, attended The Future of Automotive Skills, hosted by the Industry and Parliament Trust, to promote the industry and discuss the skills shortage currently impacting the sector.

RAC delivers repairs to customer’s door

The RAC is now offering mobile servicing and repairs to enable people to get their cars serviced on their driveways or at work.

RAC Mobile Mechanics now covers the 20 biggest towns and cities, with plans for even wider coverage before the end of the year.

EV sales surge 14% globally

New data has revealed that global plug-in vehicle registrations rose 70% year-on-year to 928,000 in April, making up 14% of the overall market.

Pure EVs accounted for 10% of sales.

EVs prominent in Auto Trader awards

Nine out of the 23 winners in the Auto Trader New Car Awards 2023 were EVs. The awards were voted for by more than 220,000 car buyers.

The Kia EV6 was named New Car of the Year, the Tesla Model Y won the Best Car for Families, while the Tesla Model 3 was named Best Car for Long Distances.

EV installations made easy

Breakdown services provider Green Flag has announced a new partnership with charge point installation platform Rightcharge to make it easier for customers to install EV charge points.

Drivers are able to choose the charge point most suited to their needs, and pay for their installation via Rightcharge.

Sleeping Battery to combat keyless thefts

Car Lock Systems has released a new solution to help fight keyless car thefts. Sleeping Battery works by putting the car key to sleep after three minutes of inactivity

Synetiq announces site updates to boost capacity

Synetiq has announced several site upgrades to help streamline operations for the combined IAA and Synetiq business and create cost savings for customers.

LKQ colleagues coast to charity target

Jodie Mullard and Lisa Goodley of LKQ Bodyshop Division are joining colleagues and senior leaders from across the business to raise funds for automotive charity Ben by walking 13 miles along the Jurassic coast on 5 January.

People

Senior Vice President Digitalisation, Automation and Innovation Management at BASF Dr Helmut Winterling will take over responsibility for the DivisionGroup Research from Dr Detlef Kratz.

Sophie Ward has been named Technical Claims Manager at Pen Underwriting UK.

More Insights

ARC360 News – Friday 6 June 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Training | Vehicle Repair | vehicle sales | Words

06-06-2025

ARC360 News – Friday 30 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Training | Vehicle Repair | vehicle sales | Words

30-05-2025

SERMI: What does it mean for the UK?

Bodyshop | Insurance | Mobility | People | Supplier | Technology | Vehicle Repair | vehicle sales | Words

30-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners