ARC360 News – Friday 23 June 2023

Scene set for specialist EV event

Some of the leading names from across the motor claims sector are set to share their insights at ARC360’s forthcoming specialist EV event – The EV-olution.

Sponsored by Control Expert and Thatcham Research, along with ARC360 Corporate Partners and Partners, the event takes place on Tuesday 4 July at the Manufacturing Technology Centre (MTC), Coventry.

Fix Auto introduces new ADAS capability

Fix Auto UK has announced a new partnership with US-based AirPro Diagnostics to enhance ADAS calibrations within its network.

AirPro Diagnostics is a pioneer in remote vehicle diagnostics and calibration products, and will initially bring into the UK its unique ‘AUGGIE’ mobile system that enables ADAS calibrations to be easily and swiftly completed outside of the workshop by any productive.

The shape of claims to come

Claims and motor repairs are evolving rapidly as new technologies and new ways of working disrupt the landscape. These changes are putting pressure on bodyshops and insurers and to move with the times to ensure they continue to offer a safe and streamlined service to drivers.

Here, Solera Audatex considers the implications of the fast-changing landscape.

Benathlon and Big Breakfast on charity menu

Automotive charity Ben is inviting the automotive community to take part in two charity initiatives this autumn, the Benathlon in September and its Ben’s Big Breakfast in October.

CMA publishes provisional findings to Copart/Hills merger

The Competition and Markets Authority (CMA) has published responses to its provisional findings in the proposed acquisition of Hills Salvage and Recycling by Copart UK.

The CMA launched an investigation into the proposed deal after fearing it could result in a reduction in competition in the vehicle salvage and spare parts sectors.

Enterprise reveals repair winners

Enterprise hosted its 2023 Repair Partner Event on 15 June when insurers, repairers and suppliers from across the network converged to hear business updates, topical industry discussions and celebrate outstanding service in the last year.

The full list of winners is available here.

Mirka unveils one-step polishing solution

Mirka has introduced a new system to help customers achieve a glossy surface finish in just one step.

The Mirka PRO Finishing solution, aimed at manufacturers, combines Mirka’s know-how in power tools, abrasives and polishing compounds to deliver a consistent and reliable result.

Fix Auto Swansea to join the network

Fix Auto UK is enhancing its footprint in Wales with the news that Fix Auto Swansea West will join the network.

The site is managed by Matthew Davies and Paul Gravell, whose team of 12 now repairs up to 80 vehicles a month.

Chaplane achieves VM approval

Colchester-based Chaplane Accident Repair Centre has become an approved repairer for Toyota and Lexus.

Payne eases into skills shortage debate

Chris Payne, Head of Networks and Engineering, Home and Motor, at LV=, attended The Future of Automotive Skills, hosted by the Industry and Parliament Trust, to promote the industry and discuss the skills shortage currently impacting the sector.

RAC delivers repairs to customer’s door

The RAC is now offering mobile servicing and repairs to enable people to get their cars serviced on their driveways or at work.

RAC Mobile Mechanics now covers the 20 biggest towns and cities, with plans for even wider coverage before the end of the year.

EV sales surge 14% globally

New data has revealed that global plug-in vehicle registrations rose 70% year-on-year to 928,000 in April, making up 14% of the overall market.

Pure EVs accounted for 10% of sales.

EVs prominent in Auto Trader awards

Nine out of the 23 winners in the Auto Trader New Car Awards 2023 were EVs. The awards were voted for by more than 220,000 car buyers.

The Kia EV6 was named New Car of the Year, the Tesla Model Y won the Best Car for Families, while the Tesla Model 3 was named Best Car for Long Distances.

EV installations made easy

Breakdown services provider Green Flag has announced a new partnership with charge point installation platform Rightcharge to make it easier for customers to install EV charge points.

Drivers are able to choose the charge point most suited to their needs, and pay for their installation via Rightcharge.

Sleeping Battery to combat keyless thefts

Car Lock Systems has released a new solution to help fight keyless car thefts. Sleeping Battery works by putting the car key to sleep after three minutes of inactivity

Synetiq announces site updates to boost capacity

Synetiq has announced several site upgrades to help streamline operations for the combined IAA and Synetiq business and create cost savings for customers.

LKQ colleagues coast to charity target

Jodie Mullard and Lisa Goodley of LKQ Bodyshop Division are joining colleagues and senior leaders from across the business to raise funds for automotive charity Ben by walking 13 miles along the Jurassic coast on 5 January.

People

Senior Vice President Digitalisation, Automation and Innovation Management at BASF Dr Helmut Winterling will take over responsibility for the DivisionGroup Research from Dr Detlef Kratz.

Sophie Ward has been named Technical Claims Manager at Pen Underwriting UK.

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ARC360 News – Friday 13 June 2025

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Ben reveals new leadership team

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New vehicle sales surging

Both the new car and new light commercial vehicle markets have enjoyed consecutive months of growth, according to new figures from the Society of Motor Manufacturers and Traders.

It found that new car registrations grew 16.7% in May to 145,204 units, making it 10 months of continuous growth. Year-to-date sales have now risen to 772,454 units, which is 16.8% up on the first five months of last year.

Alternatively-fuelled vehicles continue to drive increases, with plug-in hybrids (PHEVs) rising 23% in May to reach a 6.2% market share and hybrids (HEVs) growing 22.2% to comprise 12.3% of all registrations. Electric vehicles are up 58.7% on last May, with 24,513 joining the roads to secure a 16.9% market share.

Meanwhile, LCV registrations grew by 15.3% in May compared to last year, reaching 25,359 units, making it the fifth consecutive month rising sales.

Mike Hawes, SMMT Chief Executive, said: “After the difficult, Covid-constrained supply issues of the last few years, it’s good to see the new car market maintain its upward trend and the fact that growth is, increasingly, green growth is hugely encouraging. Transforming the market nationwide, however, and at an even greater pace means we must increase demand and help any reticent driver overcome any concerns about electric vehicles. This will require every stakeholder – industry, government, chargepoint operators and energy companies – to play their part, accelerating investment to drive decarbonisation.”

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ARC360 News – Friday 13 June 2025

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Ben reveals new leadership team

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Volvo sales volumes surge

Volvo Cars has reported a 31% increase in global sales in May, driven primarily by the sale of its electric models.

The manufacturer sold 60,398 units in the month to take its annual total to 275,312, 14% increase on the same period during 2022. 

Sales of its fully electric and plug-in hybrid cars rose 55% to account for 40% of all sales, with upticks reported in Europe (40%), the US (14%) and China (49%).

Meanwhile, the Volvo XC60 was the top-selling model with sales of 18,052 cars, followed by the XC40, (17,596) and the XC90 (9,058).

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ARC360 News – Friday 13 June 2025

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Ben reveals new leadership team

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ARC360 News – Friday 2 June 2023

ARC360 event to deep dive into EV data

Derren Martin, Director of Valuations at cap hpi, is set to shed light on the evolving dynamics of the electric vehicle (EV) parc at the forthcoming ARC360 specialist EV event.

Taking place on 4 July at the manufacturing Technology Centre, Coventry – Derren’s data-driven session will explore how the UK vehicle parc is evolving, highlighting what this has meant for used EV values over the last, tumultuous few months and what this may lead to for vehicle valuations in the future.

GT Motive and Davies confirm new collaboration

GT Motive has announced a new partnership with Davies which will see the two organisations share insights, technology and expertise to develop a more streamlined claims and estimating service.

UK automotive industry in ‘recovery mode’

The latest car market overview produced by cap hpi has revealed an automotive industry in recovery mode.  

The Society of Motor Manufacturers and Traders (SMMT) found that sales in April were up 11.6% on the same month last year, while sales for the first four months of the year are 16.9% higher than in 2022. 

Demand for used cars also remains healthy, with retailers reporting a stronger than expected demand in the first three months of 2023.

Manufacturing moving in right direction

Car manufacturing increased for the third month in a row in April with the Society of Motor Manufacturers and Traders reporting a 9.9% increase to 66,527 units.

Meanwhile, commercial vehicle output is nine per cent up year-to-date after a 33% surge in April to 10,504.

Thatcham Research shines light on headlamp repairs

Thatcham Research has underlined the growing need to repair rather replace headlamps in its new Headlamp Repair Guide.

Based on in-depth analysis of vehicle headlamp specifications, complexities, technologies, and typical damage, the new guide consolidates repair options in one place, and identifies key components often suitable for repair.

BASF updates sustainability strategy

BASF is updating its sustainability assessment method TripleS (Sustainable Solution Steering) to accelerate and enhance its commitment to the climate. As part of this, it is now re-evaluating all its 45,000 products.

2030 target ‘too much, too early’

The National Franchised Dealers Association has warned that the government’s target toend the sale of new petrol and diesel cars and vans by 2030 is ‘too much, too early.’

It has called for a more ‘balanced’ incremental increase in electric cars and vans, and said continued government support for the switch to electrification is critical to buyer demand.

IMI predicts ticking ADAS time-bomb

A new report from the Institue of the Motor Industry estimates the ADAS skills gap in the UK to be between 3,000 and 9,000 technicians at the moment, and warns that this could rise to 51,000 by 2030.

Synetiq rallies behind Covea charity drive

Synetiq donated two vehicles to Covéa Insurance for its Benidorm or Bust charity rally in aid of the Forget Me Not Children’s Hospice. The company also made a donation to support the event.

AEG update

Solera Audatex has announced its latest AudaEnterpriseGold release, adding 127 new and updated model sheets to the vehicle database.

Labour times, part numbers and paint and material costs are available for all models.

Plunky’s All-Stars on target

Plunky’s All-Stars Charity football match took place at Peterborough United’s London Road Stadium this week, raising nearly £20,000 for The Norfolk Hospice.

Organiser Steve Plunkett, who scored a penalty with the last kick of the match, said, “The support has been incredible for this very special occasion in memory of Mike ‘Yorkie’ York.”

Donations are still welcome.

Laird Assessors joins Industry Insights

Industry Insights has announced that Laird Assessors has joined Connected Solutions as an Associate Engineering Partner.

Laird Assessors is one of the UK’s leading independent vehicle experts, providing accident damage reports and post-repair inspections as well as accident reconstruction, witness statement and criminal reports.

Massey celebrates IMI Fellowship

Michael Massey, Global Senior Application Engineer at 3M, has been made a Fellow by the Institute of the Motor Industry, recognising his commitment to safeguarding the future of the industry.

3M steps up to charity challenge

Team 3M is taking on the Three Peaks Challenge on 17 June, hoping to raise £3,064 – £1 for every metre climbed – for Mind UK and Bowel Cancer UK.

People

Simon McGinn will step down as CEO of Allianz Commercial on 1 July.

Ageas Group has appointed Wim Guilliams as new Chief Financial Officer.

Sharon Harte has become the first female President of the British Coatings Federation. She takes over from Guy Williams.

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ARC360 News – Friday 13 June 2025

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Data set to unravel EV valuation insights

Derren Martin, Director of Valuations at cap hpi is set to shed light on the evolving dynamics of the electric vehicle (EV) parc at the forthcoming ARC360 specialist EV event.

Taking place on 4 July 2023 at the manufacturing Technology Centre, Coventry – Derren’s data driven session will explore how the UK vehicle parc is evolving, highlighting what this has meant for used EV values over the last, tumultuous few months and what this may lead to for vehicle valuations in the future.

Sponsored by Thatcham Research and ControlExpert, and backed by ARC360 Corporate Partners and Partners, ARC360’s specialist EV event, will convene leading industry experts and key stakeholders from across the motor claims supply chain to debate the implications of an EV future.

From advancements in battery technology and infrastructure developments to changing consumer preferences and government incentives, Derren will delve deep into the dynamics of the electric vehicle market to showcase the complexities of vehicle valuations and the knock-on implications for underwriting and claims management.

Mark Hadaway, co-founder of ARC360 and Managing Director of ILC, said, “ARC360 is known for its high-level insights and forward-thinking discussions. We have fast become a ‘must attend’ event for anyone involved in the sector.

“Having Derren join us, with his unparalleled expertise and insights will provide attendees an invaluable look into the evolving landscape of the EV market and what it means for the sector.”

FNOL, repair capabilities, cost inflation, skillset requirements, health & safety, repairability, vehicle availability and end-of-life vehicle management will be just some of the other key topics to come under the spotlight during the day.

To reserve a ticket visit or to find out more about the opportunities available to get involved in the event and place your brand at the heart of the industry’s evolution, contact jonathan@iloveclaims.com or mark@iloveclaims.com

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ARC360 News – Friday 13 June 2025

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Ben reveals new leadership team

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ARC360 Market Intelligence: April 2023

ILC-Market-Intel-April-2023

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ARC360 News – Friday 13 June 2025

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Ben reveals new leadership team

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EV momentum growing across Europe 

Data released by PwC has revealed that EV sales in the UK grew by over a fifth in the first quarter of 2023 to make up 53% of the sales market. 

Double-digit year-on-year growth was recorded in January (18%), February (25%) and March (24%), with hybrids accounting for 32% of all EVs sold, followed by battery (15%) and plug-in (six per cent). 

Meanwhile, the 10 largest European markets reported a combined 22% growth in EV sales, with 1,232,000 units sold in the first three months of the year. 

Cara Haffey, Head of Automotive at PwC UK, said, “The research findings highlight clear consumer momentum in the UK electric vehicle market, as motorists demonstrate their desire to make the switch to electric vehicles. The fact that hybrid electric vehicles are the preferred choice in the UK above fully electric BEV models, at least currently, could perhaps point towards some of the developing factors and talking points in the market, such as how best to expand UK charging infrastructure and addressing both charge and range ‘anxiety’ felt by current or aspiring EV motorists. 

“The challenge for government and policymakers is to work out how to maximise the charging infrastructure quickly across cities and rural locations, as the assumption that everyone can access a charging point easily is a false one.” 

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ARC360 News – Friday 13 June 2025

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Ben reveals new leadership team

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ARC360 News – Friday 19 May 2023

Known-unknowns of EVs set to test sector

ARC360’s specialist electric vehicle (EV) event is set to discuss the known-unknowns for the vehicle incident repair sector as the vehicle parc transitions to an electric future.

FNOL, repair capabilities, cost inflation, skillset requirements, health & safety, repairability and end-of-life vehicle management will be just some of the key topics to come under the spotlight on Tuesday 4 July at the Manufacturing Technology Centre (MTC) in Coventry.

ILC joins Vella celebrations

ILC’s John Hutchinson recently joined other industry luminaries including AkzoNobel to help The Vella Group Repair Centres celebrate becoming an LV= General Insurance Sole Site and the first ElectriX approved bodyshop in the network.

Gemini claims coveted award

Gemini Accident Repair Centres has been named Auto Repair Company of the Year in the Central England Prestige Awards.

Solera enhances analytics solutions

Solera has unveiled a new feature to help companies control their data and pick out the insights relevant to them. As part of the Solera Analytics platform, the solution will enable managers to create custom reports and delivery schedules.

Copart Cares with continued commitment

Copart is marking Learning at Work Week by highlighting its training and development initiatives.

This includes company-wide Carbon Literacy Training, a Leadership Programme that has now been rolled out to 170 managers, a Driver Academy and the nearly £500,000 invested into apprenticeship schemes.  

Shine! Sparkles with audit success

Shine! UK has successfully passed a BS10125 audit. Shine! is a national network of mobile cosmetic vehicle repair technicians.

Shoreham Vehicle Auctions celebrates EVA status

Shoreham Vehicle Auctions has become the first company in the sector to secure Electric Vehicle Approved (EVA) status.

Developed by the National Franchised Dealers Association and the Energy Saving Trust and endorsed by the Office for Zero Emissions, the initiative recognises a commitment to sustainability and environmentally-friendly operations.

Thatcham Research showcases safety

Thatcham Research hosted senior leaders from Allianz and LV= recently to showcase the value of its research into safe, secure and sustainable mobility.  

All the fours

Four colleagues from S&G Response are embarking on a four-day bike ride across four counties in an effort to raise upwards of £10,000 for the East Cheshire Hospice.

Jonathon, Sean, Tom, and Nick will take on the 444km challenge from Calais in France to Cologne in Germany from 1-4 July.

Synetiq service tackles slow repair times

Vehicle recycling company Synetiq has unveiled a new supply and fit service to support insurance customers facing a sharp rise in catalytic convertor theft claims.

The service aims to overcome the supply chain delays that have increased repair and claim times.

Harvey earns UK call-up

Steer Automotive Group’s Miguel Harvey will represent Team UK at EuroSkills, which takes place in Gdansk, Poland from 5-9 September.

He is part of a 20-strong team taking part in the prestigious skills event and will compete in the car painting category.

HGVs deliver the goods

UK registrations of HGV vehicles are just 2.9% below pre-pandemic levels after sales grew 17.1% in the first quarter of 2023. According to the Society of Motor Manufacturers and Traders (SMMT), this is the fourth consecutive quarter of growth.

Meanwhile, the UK’s new bus and coach market fell by 0.6% in the first quarter of 2023.

Right-hand drivers left out

Tesla has announced it will suspend the production of right-hand drive Model S and Model X vehicles for the foreseeable future.

Used EV values plummet

The average price of a used electric vehicle has fallen £4,000 since January and £9,000 since last July, according to new figures from Auto Trader. However, the overall used car market reported a 3.6% year-on-year increase in May, with average prices now £17,946.

Rare Rover to be auctioned by Ben

Automotive charity Ben will auction a unique 1993 Rover 216 Honda cabriolet at Automechanika Birmingham on 7 June.

Just one of 207 in existence, the car was restored by Louise Baker, Company Director of Womanic, and Rachel Murray and travelled over 1,500 miles as part of renowned car rally challenge, Bangers4Ben.

Meanwhile, Ben has responded to the rise in mental health issues by compiling a check-list of warning signs that employers can look out for.

People

Mark Pearce has been named MET Team Leader at Thatcham Research.

Thatcham Research has announced that Matthew Avery will leave Thatcham Research after 35 years. He is joining Euro NCAP, For Safer Cars.

BASF will launch new Automotive OEM Coatings Solutions and Automotive Refinish Coatings Solutions businesses in August, led by Patrick Zheng Yu Zhao and Chris Titmarsh respectively.

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ARC360 News – Friday 13 June 2025

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Known-unknowns of EVs set to test sector

ARC360’s specialist electric vehicle (EV) event is set to discuss the known-unknowns for the vehicle incident repair sector as the vehicle parc transitions to an electric future.

FNOL, repair capabilities, cost inflation, skillset requirements, health & safety, repairability and end-of-life vehicle management will be just some of the key topics to come under the spotlight on Tuesday 4 July at the Manufacturing Technology Centre (MTC) in Coventry.

The event – which features experts from across the vehicle incident repair supply chain and beyond including data providers, engineers, insurers, repairers, recovery operators, recyclers, training providers and VMs – bids to join the dots and understand just what implications EVs will have on the well-established operations across the sector and, ultimately, the customer.

Not only will the event provide an up-to-the minute insight into the growing pool of evidence and experience gleaned within the sector – including input from all in attendance via audience interaction – but so too will it touch upon the future to understand just where the industry might be in five to 10 years’ time.

Mark Hadaway, co-founder of ARC360 and Managing Director of ILC, said, “Although EV repair volumes are still relatively low, everyone is only too aware of the direction of travel and with this comes an array of challenges and opportunities for the sector.

“Already we are seeing various moves across the sector to cater for the pending changes and sharing experiences and knowledge of learnings is very much what sits at the heart of ARC360’s core philosophy of Gaining Ground Together.”

To reserve a ticket click here or to find out more about the opportunities available to get involved in the event and place your brand at the heart of the industry’s evolution, contact nic@iloveclaims.com or mark@iloveclaims.com.

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ARC360 News – Friday 12 May 2023

Key claims topics to shape specialist EV event

Vehicle recovery, repair and recycling are just some of the topics set to be explored at ARC360’s specialist EV event.

Taking place on Tuesday 4 July at the Manufacturing Technology Centre (MTC) in Coventry, ARC360’s specialist electric vehicle (EV) event will provide a rounded view of how the sector is advancing towards an electric future, with attendees hearing from insurers, vehicle manufacturers, repairers and others throughout the supply chain to understand more of how and why the sector needs to prepare.

Prasco announces manufacturing step-change

Prasco Group has increased its manufacturing and distribution footprint to more than a million square metres with the acquisition of a new site in Turin.

It will now embark on a programme of accelerated investment to become Europe’s leading manufacturer of independently certified non-OEM vehicle replacement parts. 

Fix Auto UK names network winners

Fix Auto UK has announced its annual winners at its ‘Next Gen’ 2023 National Conference, held at The Vox, near Birmingham, with Fix Auto Weston-super-Mare being named as the network’s ‘Bodyshop of the Year’.

Somerset business owners Tony Atkins and Carl Prosser received the award shortly after collecting the prize for being the best performing repair centre within the network’s Region Five.

Policy premiums continue upwards trend

The ABI’s latest Motor Insurance Premium Tracker has found that the overall average premium paid for private comprehensive motor insurance was £478 in the first quarter of the year, 16% higher than the same period in 2022.

The average price paid for renewals rose by £8 to £436 while the average premium for a new policy was up £14 to £545.

Audatex enhances Bodynet integration

Audatex has enhanced its integration with Bodynet to enable seamless exchange of repair data.

Images of damaged vehicles can now be seamlessly passed between Audatex and Bodynet, improving on the existing reliable integration between Bodynet and AudaEnterpriseGold.

Used car market rallies

The Society of Motor Manufacturers and Traders has reported a 4.1% growth in the used car market in the first three months of 2023, with rises recorded in January (3.6%), February (4.4%) and March (4.3%) respectively.

Battery electric vehicles (BEVs) were the fastest growing powertrain, with transactions rising 56.5% to 26,257 units, representing 1.4% of the market.

Copart expands Plan-Net-Zero strategy

Copart has invested upwards of £80m in an ongoing replacement and expansion programme as part of its Plan-Net-Zero commitment.

It has invested heavily in Euro VI compliant DAF and Volvo multi-car transporters, deployed the latest connected telematics to lower fuel consumption and emissions, and fitted its entire fleet with a fuel pick-up system which ensures that only clean fuel enters the fuel lines, reducing fuel consumption and CO₂ emissions by five per cent. 

Meanwhile, the Competition and Markets Authority (CMA) has provisionally found that Copart’s acquisition of Hills Motors could reduce competition in the market for the supply of salvage services in the UK.

Apollo wins prestigious Culture award

Apollo Motor Group has been awarded The Solent 250 Business Culture of The Year Award.

The awards celebrate the achievements of the region’s top privately-owned businesses by sales turnover.

LV= uncovers ‘worrying’ trend

New research from LV= has found that motorists are cutting back on vehicle maintenance to help offset the cost-of-living crisis, with worn tyres among the most common issues.

Meanwhile, its breakdown providerBritannia Rescue recorded a 78% rise in vehicles without MOTs during call-outs in January 2023 compared to March 2022.

The findings were published in The Independent.

Core V2 set for ITAS release

ITAS has announced that its Core V2 software solution is due for imminent release, providing users with one place to manage, view, update and collate data.

It has been developed in the same environment as ITAS Capture which means that it functions and looks the same, offering a streamlined consistent end-user experience, making it easier to carry out daily business functions.

NCR secures Toyota certification

NCR Bodyshops has announced that it has been certified as an approved Toyota repairer, meaning repair methods, parts and facilities all meet manufacturer standards.

Park Lodge unveils new bespoke AFV training

Park Lodge International has formed a working consortium with Jeff Mack Consultancy and RWC Training to develop a comprehensive training programme around the safe assessment, recovery, transportation, storage and repair of alternatively-fueled vehicles

Tailored to specific groups, the IMI-approved courses have been developed with the support of manufacturers and dealers, and are both theoretical and practical, covering a range of topics from vehicle identification, approach, risk assessment, how to make the vehicle safe, and equipment.

People

Natalie Wong has been promoted to Marketing & Portfolio Management Lead for BASF Automotive Refinish UK & Ireland.

Vertu Motors has named Phil Wong as Vertu Accident Repair Centre Manager.

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ARC360 News – Friday 13 June 2025

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