Insurance Archives

ARC360 News – Friday 30 May 2025

30 May 2025

Bodyshop, Environment, Finance, Insurance, Mobility, People, Salvage, Supplier, Technology, Training, Vehicle Repair, vehicle sales and Words

ARC360 Conference 2025 success as the industry moves into a new era

The ARC360 Conference 2025, held on 22 May at the British Motor Museum in Gaydon, brought together the full force of the UK’s automotive incident repair and motor insurance claims sector for a day of discussion, insight, and collaboration. Read more

Motofix Group is now Tesla approved at both its Yeovil and Oxford centres.

We are pleased to announce that Peter Harris has been appointed in the role of Commercial Director forSolution Repair Group

A team of 13 Vizion Network colleagues will be taking the leap of faith this summer for charity with a sponsored skydive. To show support visit the Just Giving page.

Withybush Coachworks Ltd has successfully passed its initial BSI 10125 Certification audit

Chesterfield based Advanced Paint Repair Ltd has launched a new website.

Lookers Motor Group is developing a new 66,000sqft Lookers Paint & Body Centre building in North Tyneside, part of a £5m vehicle repair hub.

Jade Dalton has started a new role as Site Manager for Steer Automotive Group in Milton Keynes.

Twelve weeks since opening, SmartXpress Preston has passed its BSI 10125 audit.

Joel Cameron of Fix Auto Penzance has won the 2024 Stellantis Audatex UK Estimator of the Year – Southern Region competition. In second place was Scott Burns of Fairlight Coachworks and third was Simon Tilley of KJ Rule Ltd.

Rhys Walters has started a new position as Chief Strategy Officer at Accident Repair Hub.

Car Market Overview – June 2025

This monthly briefing highlights the latest activity across the UK’s new and used car sectors. It presents updated figures on new vehicle registrations through April 2025 and outlines current trends shaping the used car landscape. All statistics and insights are current as of May 23, 2025. Read more

UK car and commercial vehicle output falls in April

UK car and commercial vehicle production fell by -15.8% to 59,203 units in April, according to the latest figures published today by the Society of Motor Manufacturers and Traders (SMMT). Vehicle output fell to the lowest level for the month since 1952, excluding 2020 when the first Covid lockdown effectively saw manufacturing cease.  The result caps off the sector’s lowest start to the year since 2009. Read more

Toyota Motor Manufacturing UK to produce the Toyota GR Corolla from 2026

Toyota Motor Europe (TME) announced its plan to begin production of the Toyota GR Corolla at Toyota Motor Manufacturing UK (TMUK) from 2026. TOYOTA GAZOO Racing (TGR) was created in 2009, based on the vision and under the guidance of then Toyota Motor Corporation Executive Vice President Akio Toyoda. It has since become the fastest-growing brand in the Toyota Motor Corporation portfolio. Read more

How AI becomes one of your car’s smartest features

rom automated driving to next-generation in-car experiences, artificial intelligence is enabling new dimensions of user experiences and performance beyond the state-of-the-art. Read more

Car insurance hits two-year low

UK drivers are now paying the lowest car insurance premiums in two years, according to new data from Go.Compare. The comparison site’s latest pricing analysis reveals that the average fully comprehensive car insurance quote fell to £413 in April 2025 – a drop of £62 from the previous month and the lowest level since March 2023. Read more

ABI continues focus on road safety with updates to its Salvage Code of Practice

The ABI has updated its Salvage Code of Practice, to bring the guidance in line with new vehicle technology. Setting out detailed guidance for insurers and salvage firms regarding how written-off vehicles should be categorised, the voluntary code helps ensure that unsafe vehicles and parts are not put back onto our roads.  Read more

Higher-level apprenticeship funding to be scrapped as focus shifts to under-22s

The government is promising more training for people aged 21 and under in England, as it presses ahead with controversial plans to scrap funding for postgraduate apprenticeships. From January, only 16 to 21-year-olds will qualify for funding for level 7 apprenticeships – the highest level, considered equivalent to a master’s degree – under the plans confirmed on Tuesday. Read more

New tool by BASF Coatings helps body shops improve their ecological and economic performance

BASF Coatings introduces an innovative Eco Impact Assessment tool under its Refinity brand, a digital business management platform designed to empower automotive refinish partners and customers. The new tool enables body shops to measure performance across ecological, economic, and social aspects. Read more

DEROS RS 600 helps Mirka add to its Red Dot award collection

Mirka now has four Red Dot awards as the new rotary sander, the Mirka® DEROS RS has received the Red Dot Design Award: Product Design 2025 award. Read more

Major apprenticeship reforms from August 2025

From 1 August 2025, significant reforms to apprenticeship rules will be introduced across England, impacting how programmes are structured, funded and delivered. Announced by the Department for Education – and summarised by Apprenticeship Central – the changes aim to improve accessibility, streamline training, and ensure apprenticeships are better aligned with employer needs. Read more

BASF announces upcoming demonstrations

BASF has announced upcoming demonstration sessions for Glasurit100Line and AraClass primers and clearcoats in partnership with Morelli Group at the Eyebox Training & Conference Centre. Sessions take place on Wednesday 23 July, Wednesday 10 September and Wednesday, 12 November and will be held from 9am to midday, followed by lunch and an engaging Q&A session. For those interested in attending, reach out to the Glasurit or Morelli team. Read more

LKQ Publishes 2024 Global Sustainability Report

LKQ Corporation, a global leading provider of alternative and specialty parts to repair and accessorize automobiles and other vehicles, today announced the release of its 2024 Sustainability Report. The report showcases LKQ’s role in driving success as a best-in-class operator for our investors and key stakeholders, while maintaining a critical role in facilitating the growth of the global circular economy. Read more

Mark Roxburgh has started a new position as Head of Preparation at V12 Sports & Classics Ltd

Kerry Livesey has started a new role as Head of Brand Communications & Experience at Vauxhall Motors Ltd

Imogen Comerford has been promoted to Senior Implementation Manager at Enterprise Mobility

More Insights

Fix Auto expands in Northern Ireland

30-05-2025

Mirka expands battery sander range to deliver precision and comfort

23-05-2025

Stress tops automotive workers’ concerns, Ben survey finds

20-05-2025

Corporate Partners

Partners

Associate Partners

SERMI: What does it mean for the UK?

30 May 2025

Bodyshop, Insurance, Mobility, People, Supplier, Technology, Vehicle Repair, vehicle sales and Words

Article contributed by Repairify

In the automotive industry, there are numerous rules and regulations that need to be adhered to, whether you are a car manufacturer, a bodyshop or a technician. The latest regulation to be introduced to the industry is SERMI. Before we dive into what SERMI is, let’s remind ourselves of how it came into being.

SERMI was implemented after legislation was introduced by the EU parliament (European Directive (EU) No 2018/858) meaning that vehicle manufacturers are required to provide unrestricted and standardised access to repair and maintenance information (RMI) to independent operators (IOs) and remote service suppliers (RSS).

As a result, access to security-related RMI (Repair and Maintenance Information), which also includes diagnostic tools, may be subject to specific security standards and certificates.

The legislation specifically defines security-related RMI as information, software, functions and services necessary for repairing and maintaining vehicle features that prevent theft, enable vehicle tracking, and facilitate recovery. In layman’s terms this means to undertake certain actions or access certain manufacturer information (e.g. relating to keys, immobilers, programming of certain modules, repairers will need SERMI certification)

The UK and what it means

As the industry is aware, it was launched in October 2023, with Sweden being the first country to implement it. From there, we have seen Norway, Finland and Denmark introduce it alongside other European countries, and now it is the turn of the UK.

The UK version of the scheme will be going live shortly, probably in Q3 2025. However, as the UK is no longer part of the European Union, the scheme will be voluntary for OEs to register in the UK.

Some regulations that require manufacturers to opt in or out, often spark controversy among them. However, this is not the case with SERMI, and based on current indications, UK vehicle manufacturers largely support its introduction, which is always a good sign.

Repairer registration

On the repairer side of the industry, businesses must also register with SERMI, and the reason is straightforward. Repairers need the appropriate credentials from SERMI to access the RMI, particularly for security and theft-related information. If a repairer is using a Remote Service Solution (RSS) such as Repairify, both the business and its employees must also obtain SERMI credentials to operate the tool.

In addition, to be registered to SERMI, both the repairer and technician need to meet certain criteria (ie DBS check etc), which is the norm, and like any regulation and scheme, it is important that everyone, no matter how big or small the business is, to be compliant. To ensure compliance there will be a national body in each country that audits the repairer regularly to ensure all the necessary paperwork is in order.

Awareness to prepare

SERMI is now coming to the UK and we need to start raising awareness so that shops can start to be prepared. Whilst it is a new process and new technology, it is designed ot be a good thing, and to protect the industry and consumers alike. Ensuring security related repairs are performed by vetted professionals who meet strict standards ultimately designed to combat car theft – a costly issue that affects the UK and needs to be addressed.

Further details of the scheme can be found by visiting: https://independentgarageassociation.co.uk/trade-topics/sermi/

More Insights

Fix Auto expands in Northern Ireland

30-05-2025

Mirka expands battery sander range to deliver precision and comfort

23-05-2025

Stress tops automotive workers’ concerns, Ben survey finds

20-05-2025

Corporate Partners

Partners

Associate Partners

Major apprenticeship reforms from August 2025

29 May 2025

Bodyshop, Insurance, Mobility, People, Training, Vehicle Repair, vehicle sales and Words

From 1 August 2025, significant reforms to apprenticeship rules will be introduced across England, impacting how programmes are structured, funded and delivered.

Announced by the Department for Education – and summarised by Apprenticeship Central – the changes aim to improve accessibility, streamline training, and ensure apprenticeships are better aligned with employer needs.

A key update is the launch of Accelerated Apprenticeships, which reduces the minimum programme length from 12 months to just eight months. This is expected to benefit candidates with prior knowledge or experience, removing unnecessary repetition and allowing faster qualification. According to Apprenticeship Central, “evidence shows good candidates are turned off from entering new apprentice programmes when duplicating areas previously covered.”

The long-standing “20% off-the-job” training requirement is being replaced with fixed minimum hours per standard. These will be adjusted based on learners’ prior experience. This brings consistency and greater clarity for providers and employers, while reducing time apprentices spend away from the workplace.

A new Foundation Apprenticeship route will launch for young people aged 16–21, and for 22–24-year-olds with additional needs. While maths and English will remain compulsory, final assessments will not be required. Employers offering these roles can receive up to £2,000 in incentives, with a further £666 bonus if the apprentice progresses to a higher-level programme.

“This is a practical, funded route to help more young people into our industry,” according to Apprenticeship Central, which is encouraging businesses to offer entry-level roles to support new talent.

Starting in April 2025, all apprenticeship standards will see their End-Point Assessments (EPA) plans rewritten. This opens the door for greater employer input in shaping how apprentices are evaluated, ensuring real-world relevance.

Additional technical changes include:

Clarified levy fund usage guidance

Level 7 funding for over-22s cut from 2026

Immigration Skills Charge increases to boost UK training investment

Apprenticeship Central, a specialist in apprentice recruitment and retention for the vehicle repair sector, is offering strategic support for employers ahead of the changes.

More Insights

Fix Auto expands in Northern Ireland

30-05-2025

Mirka expands battery sander range to deliver precision and comfort

23-05-2025

Stress tops automotive workers’ concerns, Ben survey finds

20-05-2025

Corporate Partners

Partners

Associate Partners

ARC360 Conference 2025 success as the industry moves into a new era

28 May 2025

Bodyshop, Car Rental, Environment, Finance, Insurance, Mobility, People, Salvage, Supplier, Technology, Training, Vehicle Repair, vehicle sales, wellbeing and Words

With the theme ‘A New Era – The Changing Dynamics of a Sector’, the event – supported by ARC360 Corporate Partners: BASF, CAPS, Entegral, Enterprise, NWVA, Mirka, S&G Response, Sherwin Williams and Solera Audatex; Partners e2e and Repairify; Event Sponsors include Onyx and Thatcham Research; Vehicle Manufacturer Partner: Stellantis; and Associate Partners: NBRA and Trend Tracker – set a new benchmark in industry engagement and impact.

With a record attendance of more than 300 key influencers, the event served as a dynamic forum for connecting all corners of the industry – insurers, repairers, fleet operators, technology providers, and more – reinforcing ARC360’s mission of ‘gaining ground together’.

The conference featured a powerhouse speaker line-up that included influential voices such as Adrian Furness (Activate Group), Kate Nash (Tesco Insurance), Peter Randhawa (Steer Automotive), and Vic Turner (NARG), among many others. From exploring market dynamics and ESG strategies to futureproofing supply chains, the sessions delivered deep insight and encouraged critical thinking about the industry’s trajectory.

Attendee feedback has already painted a clear picture of the event’s value and impact. Described as a ‘fantastic event’, ‘very well organised’, and ‘really insightful’ delegates highlighted the content’s quality, the relevance of topics covered, and the excellent opportunities to reconnect and build relationships across the sector. One comment even noted how the event eliminated the need for 1,500 miles of travel by bringing so many industry peers together in one place – a win not just for efficiency, but also ESG goals.

With a packed agenda, record turnout, and overwhelmingly positive feedback, ARC360 2025 didn’t just reflect the changing dynamics of the sector – it helped drive them. The event has firmly cemented its place as the must-attend industry gathering for those shaping the future of vehicle repair.

Stay tuned to find out more from all the discussions in the coming weeks.

More Insights

Fix Auto expands in Northern Ireland

30-05-2025

Mirka expands battery sander range to deliver precision and comfort

23-05-2025

Stress tops automotive workers’ concerns, Ben survey finds

20-05-2025

Corporate Partners

Partners

Associate Partners

ARC360 News – Friday 23 May 2025

23 May 2025

Bodyshop, Insurance, Mobility, People, Supplier, Technology, Training, Vehicle Repair, vehicle sales, wellbeing and Words

Fix Auto Dagenham and a team representing Enterprise raised an impressive £6,000 for Sycamore Trust UK during a friendly football match at Dagenham & Redbridge FC.

Robert Gee, Group Compliance and Programme Manager at KC Autos has achieved his BSI Trainign Academy ISO14068-1.2023 Climate Change Management – Carbon Neutrality Exam

Solera Audatex has donated its AutoRaise Rally Mini Cooper to a special fundraising raffle held in partnership with James Alpe Ltd, the team who restored the vehicle for the 2023 AutoRaise Rally. Read more

Elite Motor Solutions Ltd has passed its BSI PAS10125 audit

Chloe Traslerhas started a new role as Site Operations Manager at Steer Automotive Group Northampton

New car appetite accelerates in May as Renault’s reimagining of an icon leads the electric pack

According to the latest data from Auto Trader, new car interest remains robust with visits to its new car platform increasing 3% month-on-month (MoM) in May, whilst year-on-year, visits are up 14%. Read more

The safety of all road users remains Euro NCAP’s driving force as car size becomes a growing concern

The latest models from Audi, Dacia, Ford, MG, Opel/Vauxhall, Peugeot, Renault, Tesla, Voyah and Volkswagen were all put through Euro NCAP’s impartial assessment of their crash protection, crash prevention and post-crash safety. Read more

Position paper – Connected vehicle data sharing

Vehicle data sharing drives innovation, enhances safety, and fosters sustainability within the European automotive industry. Through its seven recommendations, the European Automobile Manufacturers’ Association (ACEA) advocates for the effective implementation of the Data Act and the careful evaluation of its outcomes, the simplification of the regulatory framework, and the creation of a unified European Data Space. Read more

World debut of the all-new Toyota RAV4

Toyota today unveils the all-new sixth generation RAV4, a model which builds on the legacy of its trailblazing predecessors by introducing advanced technologies that take performance and efficiency to a higher level and pioneer new standards for safety and a digital user experience. Read more

Volvo Cars and Google expand partnership with Gemini integration and accelerated automotive innovation

Volvo Cars today announced an expanded partnership with Google™, to more rapidly deliver the latest Android Automotive OS innovations to customers that own Volvo models with Google built-in. Read more

BMW Group and Solid Power are testing all-solid-state battery cells in a BMW i7

The BMW Group is bringing large-format, pure ASSB cells from Solid Power to its test vehicle, a BMW i7, which is being operated in the Munich area. The potential benefits of ASSB technology: higher energy density in a very compact storage system compared to current technologies. Read more

The Fast Lane of Data: Leveraging PCIe in Modern Vehicle Architectures

Vehicle architectures are evolving rapidly. For the last decade, domain-oriented architectures with multiple control units per functional domain have been dominant. These domains can include Advanced Driver Assistance Systems, infotainment, vehicle motion, and connectivity, among others. Read more

Welcome to the All-New Nissan MICRA EV: smiles guaranteed

he all-new, sixth-generation Nissan MICRA will return to the B-segment in 2025 as a fully-connected, pure EV. Combining an assertive personality with zero-emission mobility, the new MICRA will stay true to its guiding principles as a stylish and unpretentious car, which has underpinned its popularity and success as an iconic compact car across five generations and more than 40 years. Read more

Motor and home insurance premium falls slow in April

The latest General Insurance Price Index from Pearson Ham Group reveals a continued decline in motor insurance premiums through April 2025 but there are signs that the rate of reduction is easing. Read more

Direct Line Group joins ILC Insurer Partner cohort

Direct Line Group, one of the largest insurance companies in the UK, has joined ILC as an Insurer Partner.  The leading insurer has some of the strongest and most recognisable brands in the UK, including Direct Line and Churchill, along with the breakdown provider Green Flag. Through these trusted brands the business offers a range of products that help protect customers’ vehicles, homes, pets and businesses. Read more

Falling automotive qualifications and apprenticeships are real threat to UK road safety

The latest Automotive Education Report from the Institute of the Motor Industry (IMI), highlights a complex landscape for the sector’s future skills pipeline. The membership organisation is aiming to address this challenge, in partnership with government, employers and other stakeholders, through its manifesto which sets out clear, actionable steps to attract new talent into the sector, create defined career pathways, support the upskilling of the existing workforce, and ensure the industry is equipped with the skills it needs for the future. Read more

Stress tops automotive workers’ concerns, Ben survey finds

Stress is the leading health and wellbeing concern for automotive workers, according to the latest survey from industry charity Ben. The report, which polled over 1,000 automotive workers, found that 57% cited stress as their top issue, followed by poor sleep (52%), anxiety (44%), low mood (41%), and a lack of relaxation time (43%). Read more

Opinion: The hidden cost of operating EV fleets

Fleet operators are at the forefront of the transport sector’s transition as part of the UK’s push for net zero. While the Government’s recent commitment of £120 million to support electric vehicles (EVs) adoption is a welcome step, fleet operators need to be aware of some of the hidden costs associated with EVs, as evidence indicates they are more expensive to repair than their petrol and diesel counterparts. Read more

Royal Mail Hits Major Milestone with Delivery of Its 7,000th Electric Vehicle

Royal Mail has just hit a significant milestone – its 7,000th electric vehicle is now officially on the road. And the momentum isn’t slowing. The postal giant has revealed plans to expand its electric fleet by another 1,800 vans over the coming year, further cementing its role as the UK’s leader in zero-emission deliveries. Read more

Craig Cartledge has started a new role as Assistant Vice President Commercial & Technical Replacement Sales – Europe at Enterprise Mobility

Nick Owen has started a new role as Staff Body Repair Field Technical Specialist at Tesla

Craig Strike has started a new position as UK Operations Director at Group 1 Automotive UK

Richard Brown has started a new role as Head of Motor Fulfilment at Direct Line Group

Steven Close has started a new position as Head of Vehicle Procurement and Brand Relations – Europe at Vizion Network, whilst Kelly Cawthorn has started a new role as Director of Call Centre Operations

More Insights

Fix Auto expands in Northern Ireland

30-05-2025

Mirka expands battery sander range to deliver precision and comfort

23-05-2025

Stress tops automotive workers’ concerns, Ben survey finds

20-05-2025

Corporate Partners

Partners

Associate Partners

ARC360 News – Friday 16 May 2025

16 May 2025

Bodyshop, Environment, Finance, Insurance, Mobility, People, Salvage, Supplier, Technology, Vehicle Repair, vehicle sales and Words

ARC360 Conference 2025: industry giants to gather at the British Motor Museum

The ARC360 Conference 2025, set to take place on Thursday, 22 May at the British Motor Museum, Gaydon, is poised to be one of the most influential gatherings in the motor claims and vehicle repair sector this year. Read more

Fix Auto UK has become the first organisation in the vehicle repair sector to simultaneously secure both ISO 27001 and ISO 9001 certifications. Read more

Congratulations to the 2024 Stellantis Audatex Estimator of the Year – Central Region Winners: 1st Place: Paul Berry, Perfect Finish Ltd; 2nd Place: Phil Sedgwick, M&M Group/Fix Auto Stoke; 3rd Place: John Holmes, James Alpe Ltd

HB Accident Repair’s new site in Ellemere Port haspassed it’s stage 2 BSI Kitemark audit with a 100% score.

Nova Automotive Group has announced its third and newest site in Cambridge is officially open.

Northern Accident Repair has moved into its new, 19,000sqft Rochdale site.

Chris Roberts has been promoted to Bodyshop Site Manager at Komoo Thorne.

Fix Auto UK marked its 20th anniversary with a spectacular awards ceremony during the 2025 National Conference held at The Vox in Birmingham. Read more

Brits enjoy greenest ever car choice with record two in five models available as battery electric

UK motorists are able to enjoy the best-ever choice of zero emission models, with two in five now available as battery electric, according to new analysis by the Society of Motor Manufacturers and Traders (SMMT). Thanks to massive, sustained investment by manufacturers, car buyers can choose from more than 130 BEVs, up from 102 last year, while there are also over 100 plug-in hybrids (PHEV) and nearly 50 hybrids (HEV), meaning four out of five cars models are available with electrified powertrains. Read more

JLR delivers strong full year performance

Adrian Mardell, Chief Executive Officer, JLR: “JLR has ended the year with strong annual and quarterly earnings, including delivering our tenth consecutive profitable quarter and our net debt zero target. We have achieved record sales of Defender, revealed the stunning Jaguar Type 00 and we are preparing to launch the wonderful Range Rover Electric.” Read more

New Genesis Electrified GV70: a luxury SUV evolution

Genesis has underlined the technological innovations of the new Electrified GV70, marking a bold evolution of the popular all-electric luxury SUV. Advanced safety systems including Blind Spot Collision Avoidance Assist, Intelligent Speed Limit Assist, Lane Following Assist 2 and Forward Collision Assist offer an enhanced level of precision and safety for all occupants. This package of driver assistance technologies also now features Hand On Detection (HOD), which increases safety through accurate detection of the human touch on the steering wheel. Read more

XPENG partners with Plugsurfing to secure powerful charging network

XPENG, a globally-orientated high-tech automotive company, has partnered strategically with Plugsurfing, one of Europe’s largest EV charging service provider, to access over 940,000 charging points across 27 countries – creating a powerful, transcontinental charging network that links Europe and Asia. Read more

Standards for pedestrian protection could be at risk

Road safety should not be compromised as a result of automotive trade negotiations. Ahead of the International Transport Forum (ITF) Summit of transport minsters next week in Germany, the road safety community has written to Dr. Juan Carlos Muñoz, who holds the current presidency, with a call to action on levelling up vehicle safety standards. Global NCAP is proud to be a signatory. Read more

Motor claims hit record high in Q1

Motor insurers paid out a record £3.2bn in car insurance claims in the first quarter of 2025, the highest quarterly payout since records began in 2013, according to the Association of British Insurers (ABI). Read more

Aviva / Direct Line merger inquiry

The Competition and Markets Authority (CMA) is investigating the anticipated acquisition by Aviva plc of Direct Line Insurance Group plc. Read more

Don’t get it ghosted! New drivers warned of rise in fake car insurance deals on social media

Young drivers are encouraged to watch out for bogus car insurance deals being sold online by fraudsters known as ‘Ghost Brokers’, which are on-the-rise and can leave victims out of pocket and facing criminal consequences for driving uninsured. Read more

Allianz turns to Spotify for new campaign that encourages safer driving

Allianz has launched a new data-driven initiative on Spotify that encourages motorists to drive more safely – simply by changing the beat of their music. ‘Seat Belters’ is a free in-app experience for Spotify users that creates a personalised playlist featuring songs that have lower beats per minute (BPM). Read more

The upskilling imperative: Required at scale for the future of work

Amid overall uncertainty, including about the future that AI will bring, two things are clear. One, jobs and occupations will change as new technologies are used to handle and support more tasks. Read more

Security surprise: Thieves now targeting parking sensors and airbags

Car thieves are now targeting parts such as parking sensors and airbags as the black market for stolen car parts thrives. The theft of parking sensors quadrupled in 2024 as car criminals move to stealing car components rather than taking the vehicles themselves. Read more

ILC gearing up for Mobility in Insurance Conference 2025

ILC’s first-ever Mobility in Insurance Conference, set for Thursday, 16 October 2025, at the British Motor Museum, Gaydon will explore the key topics influencing the industry. Read more

Peter Gardner is starting a new role as Training Manager at Big Motoring World Group

Sarah Amos has started a new position as Non Executive Director at Thatcham Research

Wayne Lawlor has started a new role as Fleet Contracts Manager at Dawson Group

Sarah Drake is now Head of Programme Development and Management at NAVA

Steve Brett has joined Core Diagnostics, covering the South of England

Myles Homewood has started a new position as Head of Operations at ANSA Claims.

Zoe Davison has started a new role as Insurance Repair & Claims Product Manager at Motability Operations Ltd.

Ben Shearer has joined Admiral Pioneer as a Senior Motor Fleet Underwriter.

Steven Williams has started a new role as Interim Partnerships Director at Cavefish AI.

Michael Routley has started a new position as Motor Forensic Collison Investigator at GBB (UK) Ltd

Charles Pugh (Glass) Ltd has announced the opening of its state-of-the-art glass distribution centre at Trafford Park in Manchester.

Dr Werner Tietz will assume the additional role of Head of Group Research and Development at the Volkswagen Group as of 1 July 2025, alongside his responsibilities as Member of the Executive Board for Research and Development at SEAT S.A

Geely Auto Group has announced the appointment of Alex Nan as CEO of Geely Auto International Corporation

More Insights

Fix Auto expands in Northern Ireland

30-05-2025

Mirka expands battery sander range to deliver precision and comfort

23-05-2025

Stress tops automotive workers’ concerns, Ben survey finds

20-05-2025

Corporate Partners

Partners

Associate Partners

ARC360 Conference 2025: industry giants to gather at the British Motor Museum

14 May 2025

Bodyshop, Environment, Finance, Insurance, Mobility, People, Salvage, Supplier, Technology, Training, Vehicle Repair, vehicle sales and Words

With a compelling theme, ‘A new era – the changing dynamics of a sector,’ the event will bring together over 30 insurance brands, more than 20 vehicle manufacturer (VM) marques, and 150+ of the UK’s leading repairers to explore the evolving landscape of motor claims and vehicle repair.

This year’s event features an exceptional array of industry leaders and experts, including:

Chris Downing, Head of Sales and Operations, Stellantis
Paul Llewellyn, Head of Claims (Motor), Ageas
Kate Nash, Head of Outsourcing & Supply Chain Management, Tesco Insurance
Peter Randhawa, Director of ESG & Special Projects, Steer Automotive Group
Vic Turner, CEO, NARG

Adding to the excitement, BTCC rising star Ronan Pearson, who recently signed with Toyota Gazoo Racing UK for its 2025 Kwik Fit British Touring Car Championship campaign, will be present throughout the day and will participate in a special Q&A session, providing attendees with exclusive insights into his racing career and the season ahead.

A newly added breakout session will spotlight key developments and challenges in the commercial vehicle repair sector. The session will be hosted by Tom Hudd, National Technical Manager, NBRA/VBRA, and will feature contributions from:

Steve Oakley, National Technical Manager, Scania Trucks
Terry Warshow, Essex Site Manager, Spectrum VR
Paul Ryley, National Sales Manager CV UK, AkzoNobel
Jason Mole, Managing Director – Commercial Vehicle, Steer Automotive Group

ARC360 2025 will also feature a dedicated Showcase Stage, where key industry partners – Entegral, e2e, Repairify, Solera Audatex and Thatcham Research – will provide exclusive product insights and demonstrations.

ARC360 is supported by major industry partners including BASF, CAPS, Entegral, Enterprise, NWVA, Mirka, S&G Response, Sherwin Williams and Solera Audatex. Additional partners include e2e and Repairify, with Stellantis serving as the Vehicle Manufacturer Partner. Event sponsors include Onyx and Thatcham Research.

With a packed agenda, influential speakers, and an extensive line-up of insurers, vehicle manufacturers, and repairers, ARC360 2025 is set to be a must-attend event for those committed to driving the future of vehicle repair.

For more information or to book tickets, click here.

More Insights

Fix Auto expands in Northern Ireland

30-05-2025

Mirka expands battery sander range to deliver precision and comfort

23-05-2025

Stress tops automotive workers’ concerns, Ben survey finds

20-05-2025

Corporate Partners

Partners

Associate Partners

ARC360 News – Friday 9 May 2025

9 May 2025

Bodyshop, Environment, Finance, Insurance, Mobility, People, Salvage, Supplier, Technology, Training, Vehicle Repair, vehicle sales, wellbeing and Words

ARC360 2025 agenda unveiled: shaping the future of vehicle repair

ILC and ARC360 are excited to announce the release of the full agenda for the ARC360 Conference 2025, taking place on Thursday 22 May at the British Motor Museum, Gaydon.

Centred around the theme ‘A new era – the changing dynamics of a sector’, the event brings together industry leaders, decision-makers, and innovators from across the motor claims and vehicle repair ecosystem to explore the issues shaping the industry today and tomorrow. Read more

Steer Automotive Group has introduced the Steer Luxury Collection bringing together world-class expertise from Chartwell, M&A Coachworks, and Steer Luxury Centres in Farnham for the South of England and High Wycombe for Buckinghamshire. Chris Brightmore, previously CEO of Chartwell, becomes Managing Director of The Steer Luxury Collection.

Pendragon Vehicle Management has signed a contract extension with FMG for the provision of incident management services to its UK fleet.

Page Group Southampton has been awarded an Enterprise Customer Service Award.

GMC Autos has passed its latest VWG Paint & Body audit.

iPhone maker announces plan to build Mitsubishi EVs

Foxconn, the maker of Apple’s iPhones, has announced plans to produce electric vehicles (EV) for Japanese car giant Mitsubishi Motors. Under the agreement in principle, a Foxconn joint venture will design and build cars in Taiwan for Mitsubishi. Read more

A new fully charged EV battery in five minutes: Are China’s swap stations the future of electric cars?

At a battery swap station near the Beijing Olympics Sports Centre, the owner of a Nio car watches as a fully charged battery is placed into his vehicle. The station’s staff drive his car onto a platform with an integrated system which removes the depleted battery from beneath the car and loads it a fresh one. The whole process takes no more than five minutes. Read more

Deterring thieves: Drive Block launches for GM fleet customers

Fleet managers now have a powerful new tool at their fingertips to help prevent theft and costly disruptions. Introducing Drive Block, a remote security feature available through OnStar Protect and included in the OnStar One Fleet bundle for 2025 or later model year General Motors vehicles through the GM Envolve fleet business. Read more

Honda 0 Series Saloon wins ‘Best EV Design’ at 2025 TopGear.com EV Awards

Honda’s innovative 0 Series Saloon has been honoured with the “Best EV Design” award at the 2025 Top Gear Awards. Further recognising the models groundbreaking approach to electric vehicle aesthetics and functionality. This accolade highlights Honda’s commitment to redefining mobility through thoughtful design and advanced technology. Read more

Q1 used car sales surpass two million for first time since 2019

The UK’s used car market started the year on a high with 2,020,990 vehicles changing hands in Q1 – the first time sales have breached two million in the first quarter since before the pandemic – according to the latest figures published today by the Society of Motor Manufacturers and Traders (SMMT).¹ Sales grew by 2.7% on the same period last year, capping off nine consecutive quarters of growth as the market responded to greater supply from the new car sector. Read more

Investing in the future: a vision for claims transformation

At the heart of ILC’s MGA Claims Conference was a keynote address by Waseem Malik, Chief Claims Officer at Aviva, who provided valuable insight into the evolving claims landscape and the necessity for investment, innovation, and strategic partnerships. Read more

Confused.com car insurance price index – Q1 2025

The average cost of car insurance in the UK is now £777, according to the latest car insurance price index by Confused.com, powered by WTW. The latest figure of £777, is £164 (-17%) cheaper compared to the average cost of car insurance in March 2024. Read more

esure launches all-in-one insurance app to help the 70% of us who don’t know our MOT renewal dates

esure Group, one of the UK’s leading providers of Motor and Home insurance, announces the launch of a new all-in-one insurance app, powered by fintech platform Caura. The most comprehensive app of its kind on the market, it enables customers to manage their insurance policies while also offering enhanced functionality to serve drivers’ everyday needs, all from a single digital platform. Read more

Uxbridge drivers targeted by clip for cash scams

Drivers in Uxbridge and surrounding areas are being urged to watch out for Clip for Cash scams following a spike in activity – warns the Insurance Fraud Bureau (IFB). Read more

Copart’s Sandtoft Super Centre now fully operational

Copart UK has officially announced that their Sandtoft Super Centre in Doncaster, North England, is now fully operational after significant expansion works. This development makes Sandtoft Copart’s largest Super Centre in the UK, solidifying its presence in the region. Read more

Battery experts warn electric car fires will increase unless decades-old technology is improved

Battery experts have sounded the alarm on a rise in the number of electric car fires, predicting there could be 25,000 instances per year by 2030. While evidence shows they are currently far less frequent than infernos involving internal combustion engine (ICE) cars, they pose major safety concerns as EV fires are far more dangerous. Read more

IMI unveils its commitment to the UK automotive sector

Underlining its commitment to tackling the UK’s automotive skills crisis, the Institute of the Motor Industry (IMI) has launched its new manifesto, ‘Driving the Future of Automotive Professionals’. The manifesto sets out clear, actionable steps to attract new talent into the sector, create defined career pathways, support the upskilling of the existing workforce, and ensure the industry is equipped with the skills it needs for the future. Read more

Step up for Ben

This National Walking Month, Ben, the automotive industry charity, is calling on everyone in the automotive community to lace up their walking shoes and step up for two major walking events – the Thames Bridges Trek and the Kiltwalk. Read more

BASF Coatings expands business with biomass-balanced products

BASF Coatings is consistently pursuing its strategic roadmap for sustainable development and is further expanding its business with biomass-balanced products. Following successful launches in Europe and Asia, the first products for the automotive refinish coatings market will now also be introduced in North America this year. Read more

ADAS Checks in MOTs – An Essential Step for Safer Roads?

The European Commission has recently proposed an overhaul of the EU’s road safety rules, which could include mandatory checks on Advanced Driver Assistance Systems (ADAS) as part of periodic technical inspections – similar to the UK’s MOT. Read more

Neil Orton has started a new position as Founder and Lead Consultant at Ortonomi Coaching and Consultancy Services.

Anna Jackson has joined training and compliance experts – TTC Group as its new Chief Operating Officer.

More Insights

Fix Auto expands in Northern Ireland

30-05-2025

Mirka expands battery sander range to deliver precision and comfort

23-05-2025

Stress tops automotive workers’ concerns, Ben survey finds

20-05-2025

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Partners

Associate Partners

ARC360 News – Friday 2 May 2025

2 May 2025

Bodyshop, Environment, Finance, Insurance, Mobility, People, Salvage, Supplier, Technology, Training, Vehicle Repair, vehicle sales and Words

ARC360 2025 agenda unveiled: shaping the future of vehicle repair

ILC and ARC360 are excited to announce the release of the full agenda for the ARC360 Conference 2025, taking place on Thursday 22 May at the British Motor Museum, Gaydon.

MJ Warner Accident Repair Centre has successfully passed another BS10125 CARSQA Audit

Samantha Jane Nicol has joined Cosmetic Repair Solutions (CRS) as its Bodyshop Business Development Manager/Marketing Manager.

Steer Prestige High Wycombe has been named UK Bodyshop of the Year by Bentley.

Andy Higgs has started a new position as Territory Manager at Komoo.

KC Autos Manchester and KC Autos Liverpool have both passed the BS10125:2022 audit this week.

Phil Gatens has been appointed as Commercial Director at Axioma Europe.

BMW: joy of driving will survive autonomous car era

BMW has promised the “joy of driving” will never go away and it will continue to invest in dynamic “fun and capability” in future models, in parallel to the development of advanced self-driving technologies. Read more

Toyota Finds Intersection-ADAS Outperforms Human Drivers in Crash Avoidance

In a study conducted with Virginia Tech, Toyota found ADAS developed to address intersection crashes activated in 93% of crashes, compared to human drivers, who only avoided 82%. Read more

JLR drives over £100m of value from reuse initiatives to cut waste as it transforms its industrial operations for electrification

JLR is reducing waste across its industrial operations in the UK and Europe through a £100m reuse, refurbishment, repurposing and recycling drive. Read more

Kia launches UK PBV commercial vehicle strategy

Kia UK has revealed its PBV commercial vehicle plans for the nation at the 2025 Commercial Vehicle (CV) Show, including a dedicated brand-new dealer network to supply sales, after sales and servicing for Kia’s PBV products. Read more

Volvo Cars reports Q1 2025 results, launches SEK 18 billion cost and cash action plan

Volvo Cars today reports a group operating income (EBIT) of SEK 1.9 billion for the first quarter of 2025, following a drop in wholesales as part of a planned inventory reduction during Q4 last year, as well as adverse currency effects. The result also reflects the current turbulence in the world and a challenging external environment for the automotive industry. Read more

Geely Auto Releases 2024 ESG Report, Demonstrating Commitment to Sustainability and Global Leadership

Geely Automobile Holdings Limited published its 2024 Environmental, Social, and Governance (ESG) Report. This outlines the company’s progress and achievements in implementing its ESG strategy across six key pillars: climate neutrality, nature positive, all-around safety, digitalization & innovation, co-prosperity, and governance & ethics. The report highlights Geely’s strong commitment to sustainability, cutting-edge innovation, and establishing itself as a global leader in the automotive sector. Read more

BTCC Donington Park season opener round-up

A message from BTCC rising star Ronan Pearson, now signed to Toyota Gazoo Racing UK for the 2025 season.

“Wow. We are back! 2025 is well and truly go after a long pre-season full of preparation and anticipation.” Read more

Solera integrates Stellantis-owned Eurorepar parts data to improve efficiency in the European automotive industry

Solera, the global leader in vehicle lifecycle management, today announces Eurorepar car parts are now available across its network following a new strategic agreement with the Stellantis owned group. Read more

Davies and E2E partner to drive change in motor claims through Generative AI

The motor claims industry in the UK is on the brink of a major transformation. As a business that champions innovation, we are proud to announce a strategic collaboration with E2E, using the latest generative AI technology to reshape the claims process. Read more

GT Motive Enhances Commitment to Accuracy, Accessibility and Transparent Pricing

GT Motive is on a mission to transform the industry – making the most accurate estimation technology accessible to every stakeholder, no matter the economic landscape.

Accuracy and reliability are at the heart of everything we do. That’s why, effective Monday 21st April, we’ve implemented a 5.1% update to paint material pricing across our platform, ensuring that our users produce the most precise and current estimates. Read more

Apprenticeship Central and Solution Repair Group join forces to support independent repairers

Apprenticeship Central and Solution Repair Group have announced a new partnership, reinforcing both organisations’ commitment to helping independent repairers build strong, sustainable futures. Read more

How a fresh approach to gauging risk will make modern cars insurable

Join us for a thought-provoking webinar featuring industry experts as they explore the evolving landscape of vehicle technology and its impact on car insurance. Ben Townsend, Head of Automotive at Thatcham Research, Victor Zhang, UK Country Director at Omoda and Jaecoo, Scott McCammon, Head of Motor Repair at Admiral, and Felix Page, Deputy Editor at Autocar, will discuss the implications of a new approach to risk assessment in the automotive sector. Read more

Common myths about ADAS calibration Do you know the differences on vehicles?

Advanced Driver Assistance Systems (ADAS) have become a key feature in modern vehicles, enhancing road safety with technologies like lane departure warnings, adaptive cruise control and automatic emergency braking. However, misconceptions about ADAS calibration persist, leading to improper maintenance and potential safety risks. Read more

Silverlake powers up with Team BRIT to drive accessibility and sustainability in motorsport

Hampshire based Silverlake Automotive Recycling, a leader in end-of-life vehicle parts reclamation and sustainable automotive solutions, has joined forces with Team BRIT, the world’s only competitive team of all-disabled racing drivers, in a powerful partnership that champions accessibility, community, and sustainability. Read more

Easing the charging gridlock for trucks and vans

UK households lead increasingly busy lives, ever more dependent on services being provided direct to homes and goods being available when and where they are needed. Read more

East Midlands is top spot for UK tradespeople, according to Volkswagen Commercial Vehicles’ index

At a time when the majority of the UK’s van drivers (61%) have seen an increase in working hours, almost half (49%) of those based in the East Midlands saw no change in the hours they work.

Those in the region also reported working fewer hours each day (9.03 hours) than the average UK tradesperson (9.25 hours).¹ Conversely, those in the North West (9.49 hours), London (9.54 hours) and West Midlands (9.81 hours), came in above the UK average. Read more

Gallagher Bassett (GB) has appointed Mark Garnham as director of first response and managed repair. Read more

Luke Stafford has started a new role as Regional Business Manager – EMEA North at BASF Automotive Refinish Coatings.

Steve Nash has started a new role as Non-Executive Director of Evolved Automotive Learning.

David Mills is set to retire Head of Motor Fulfilment at Direct Line Group after 28 years’ service.

More Insights

Fix Auto expands in Northern Ireland

30-05-2025

Mirka expands battery sander range to deliver precision and comfort

23-05-2025

Stress tops automotive workers’ concerns, Ben survey finds

20-05-2025

Corporate Partners

Partners

Associate Partners

ARC360 2025 agenda unveiled: shaping the future of vehicle repair

30 April 2025

Bodyshop, Insurance, Mobility, People, Salvage, Supplier, Technology, Vehicle Repair, vehicle sales and Words

ILC and ARC360 are excited to announce the release of the full agenda for the ARC360 Conference 2025, taking place on Thursday 22 May at the British Motor Museum, Gaydon.

With a packed programme of insightful sessions, interactive discussions, and high-impact presentations, ARC360 2025 is set to be the most influential gathering of its kind this year.

Key agenda highlights include:

Market IntelLigenCe Insights from across the repairer, insurer, and vehicle manufacturer communities.
A compelling ESG-focused session featuring voices from Steer Automotive Group, Tesco Insurance, and BASF.
A deep dive into the salvage vs. repair conundrum, hosted by leaders from e2e, Ageas, and NBRA.
ILC’s New Generation in Claims panel exploring future skills and roles, hosted by ILC CEO Sue Whyte.
A lively Big Debate on the evolving business landscape, featuring panellists from Solus ARC, S&G Response, AXA Insurance, and DCL.
A special breakout session on the commercial vehicle sector and ADAS technology, alongside multiple ARC360 Partner showcase sessions.

The event will also feature a special guest appearance by BTCC rising star Ronan Pearson, now signed to Toyota Gazoo Racing UK for the 2025 season.

With some 30 insurer brands, over 125 of the UK’s top repairers, and representatives from 10+ leading vehicle manufacturers already confirmed, ARC360 2025 is shaping up to be an essential date in the industry calendar.

The event will provide delegates with a rare opportunity to:

Gain an in-depth understanding of the current market forces driving change – and what they mean for the future of business.
Explore insurer priorities firsthand and uncover practical opportunities for closer collaboration across the supply chain.
Hear directly from some of the sector’s most influential leaders, sharing real-world insights and strategic thinking.
Build valuable new relationships and strengthen existing ones in a genuinely cross-sector networking environment.

The strength and influence of ARC360 2025 is reflected in the breadth of support it has secured from across the sector. This year’s event is proudly backed by: Corporate Partners: BASF, CAPS, Entegral, Enterprise, NWVA, Mirka, S&G Response, and Solera Audatex; Partners: e2e, and Repairify; Vehicle Manufacturer Partner: Stellantis; and Event Sponsors: Onyx and Thatcham Research

Buy your tickets here.