ARC360 News – Friday 28 July 2023

Managing EVs in the real world

Information sharing and better communication between manufacturer, insurer, repairer and customer is critical to managing EV claims – but so too is a mindset that accepts the evolution is ongoing.

That was the overarching message of a session entitled, Managing EVs in the Real World, which was held during ARC360’s specialist EV event, EV-olution, at the Manufacturing Technology Centre, Coventry.

Key names support EMCC agenda

ILC’s Exclusive Motor Claims Conference (EMCC) 2023 has received the support of some of the leading brands and key influencers within insurance claims as it continues to promote its ‘better tomorrow’ vision.

Copart announces significant expansions

Copart UK will expand vehicle storage capacity at its Wisbech Operation Centre site by 50% after securing planning permission.

It is also acquiring over nine acres of land beside its Westbury site to increase storage capacity for customers by 60% and has doubled its vehicle storage capacity near central London after completing a two-phase expansion of its Rochford Operation Centre in Essex.

Ben Ball tickets selling fast

Automotive charity Ben has reported unprecedented ticket sales for the Ben Ball, which is taking place at Old Billingsgate Market on 6 December, supported by Auto Trader.

Cap hpi data makes promising reading

The latest UK car market overview from cap hpi has revealed strong demand in the new vehicle sector although the used car sector continues to struggle.

Year-to-date, 949,720 cars were registered in the first six months of the year, which is an 18.4% increase on the 802,079 in the same period last year, but still a 25.2% reduction on the same period in 2019.

Car production on upwards trajectory

UK car production rose 11.7% in the first half of the year to 450,168 units, according to the Society of Motor Manufacturers and Traders.

Meanwhile, production of hybrid electric (HEV), plug-in hybrid (PHEV) and battery electric vehicles (BEVs) is up 71.6% from January to June to a record total of 170,231 units.

However, overall, year-to-date output remains 32.5% below 2019 levels.

EV MOT failure rate a cause for concern

A new report by the Institute of the Motor Industry (IMI) has revealed that EVs are 40% more likely to fail an MOT because of poor tyre condition than petrol cars.

Meanwhile, the IMI is predicting a 31% drop in EV qualifications for the second quarter of 2023. Its EV Technician Forecast Report found that the total number of technicians trained to work safely on EVs by the end of the first quarter was 42,400.

SYNETIQ supports low-carbon projects

SYNETIQ is working with international carbon reduction specialists Highland Carbon to finance projects around the world to support the transition to a low-carbon economy.

Among the projects it is supporting is the establishment of diverse, native forest in Scotland, a new wind power project in Turkey and solar power project in India.

IMI warns against putting EV training on ice

The IMI has warned against any delays to EV training after some people interpreted comments from Prime Minister Rishi Sunak to mean that the 2030 ban on the sale of new petrol and diesel vehicles could be put back.

The PM said he would tackle the climate crisis in a ‘proportionate and pragmatic’ way, but the IMI insists training must not be put on ice, warning of a shortfall of 25,000 technicians by 2030 even at the current rate of training.

CMA casts doubt on LKQ/Uni-Select deal

The Competitions and Markets Authority as concluded that LKQ’s proposed purchase of North America-based Uni-Select could reduce competition in the supply of car parts to independent garages and workshops across the UK.

Sorcha O’Carroll, CMA Senior Director of Mergers, said, “We identified that this deal could lead to higher prices and worse choice for customers across the UK. We will now carefully consider the proposal put forward by LKQ and Uni-Select which they believe could address our concerns, before deciding on the next step.”

Public charge points increasing steadily

The Office of National Statistics has reported that there were 44,020 public charging points in the UK as of 1 July. Of these, 19% (8,461) are rapid chargers and 57% (24,918) are fast chargers.

That is only 3,870 more than on 1 April.

Castle Coachworks gets JLR approval

Castle Coachworks (Northampton) has successfully passed its Jaguar Land Rover audit, ensuring its repair methods, training and facilities meet the vehicle manufacturer’s approval.

iRG casts talent net far and wide

iRG has taken its innovative approach to business to its recruitment strategy by seeking to attract the top talent from around the world.

Through collaboration with international talent companies, it has identified, recruited and relocated 10 skilled professionals from as far afield as Botswana, Albania and India.

UK Carbody Bristol celebrates outstanding customer service

LV= has recognised repair partner UK Carbody Bristol for delivering outstanding customer service.

ITAS launches new all-in-one platform

ITAS has unveiled a new platform to support business integration and job management.

ITAS Capture enables businesses to manage repairs and communicate with suppliers and customers on a single platform.

Fix Auto Edinburgh West celebrates PAS 2060

Fix Auto Edinburgh West has secured carbon neutral status in line with PAS 2060.

ECA calculated its carbon footprint and created and implemented a comprehensive carbon management plan which will see the site reduce emissions year-on-year to agreed targets.

People

Jaguar Land Rover has appointed Adrian Mardell as CEO.

Mercedes-Benz UK has appointed Calum James as Head of Fleet for its van division.

Autotech Group has named Mark Armitage as new Commercial Director.

Tom Arnold has been appointed Bodyshop Manager at ABL 1 Touch Group.

Steer Automotive Group has appointed Donna Chinery as Executive Assistant.

More Insights

Stress tops automotive workers’ concerns, Ben survey finds

Bodyshop | Mobility | People | Supplier | Vehicle Repair | vehicle sales | wellbeing | Words

20-05-2025

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

ARC360 News – Friday 14 July 2023

An EV market insight

Electric vehicles have surged from 0.4% of the total vehicle parc in 2016 to nearly 18% as of June 2023, but uptake will have to increase dramatically before 2030 to support the government’s ban on the sale of new petrol and diesel vehicles.

BASF shortlisted for two BCF Awards

BASF has been shortlisted for two British Coatings Federation Awards. It is line to win both the Race to Net Zero Award for its Biomass Balance Approach and the Sustainable Innovation Multinational Award for its Glasurit 100 line.

Thatcham Research expands EV training portfolio

Thatcham Research has enhanced its EV training solutions with EV Safe, which has been designed to protect key workers who interact with High Voltage (HV) vehicles.

‘Four’ a good cause

Four S&G Response colleagues have raised £10,000 for East Cheshire Hospice following a gruelling 444km, four-day cycle challenge through four European countries.

Repairify extends remote support services

Repairify has unveiled a new end-to-end software support programme that enables its IMI-trained technicians to remotely access the asTech tools repairers are using in the workshop.

L&I Eaton ARC plans ambitious growth strategy

L&I Eaton ARC is planning to build on strong growth by opening five new sites in the next three months. The sixth largest independent bodyshop group in the UK will add repair centres in Sheffield, Liverpool, Leeds, Newcastle and Aberdeen Central.

Sensors critical to self-driving but pose challenges

Euro NCAP’s European New Car Assessment Programme, which has been updated this year to reflect technological developments, particularly around RADAR and LiDAR, suggests that the industry is still some way from full autonomy being introduced safely.

LKQ Corporation completes Digraph acquisition

LKQ Corporation has acquired leading independent aftermarket commercial parts distributor Digraph, which specialises in HGV, coach and bus parts.

Fix Auto Mid Devon secures VM badge

Fix Auto Mid Devon has secured manufacturer approval from Toyota and Lexus, after completingall necessary training.

Slough Prestige celebrates Kitemark success

Steer Automotive Group site Slough Prestige has successfully passed its first unannounced audit since securing BS10125:2022 accreditation.

Compliance Manager Jenna Gillings and Site Manager Jon Marsden were presented with a Kitemark plaque by Darren Hornibrook, Automotive Technical Delivery Manager at BSI.

Mobile servicing could ease EV workload

Fleet Assist believes that EVs could impact the aftermarket with many repairers turning to mobile services, particularly when it comes to EVs.

LKQ Europe announces Mobivia partnership

LKQ Europe has entered into a strategic partnership Mobivia, Europe’s largest independent provider of automotive maintenance and repair services.

Positive steps from LV= and Halo

LV= General Insurance joined Halo ARC to celebrate renovations carried out at the Blaise Castle Estate. Sponsored by ECA Business Energy, colleagues helped to rebuild steps to the most popular areas of the park and assist with upkeep of paths and woodland areas.

Enterprise increases Car Club coverage

Enterprise Holdings has expanded its Car Club coverage with a new site in Devon, hosted by Smart Bodyshop Solutions in Exeter Marsh Barton.

Synetiq named IVR training provider

IAA company and vehicle salvage and remarketing experts Synetiq has become the first in the sector to become an accredited Institute of Vehicle Recovery (IVR) training provider. 

Auxillis names Van Monster as remarketing partner

Accident claims management support services provider Auxillis has appointed Van Monster Remarketing to manage its passenger car disposals.

Hoopers introduces repair services

Leading independent vehicle assessors Hoopers has expanded its offering to include network repair services through a national network of BSI, vehicle manufacturer and insurer-approved repair centres.

People

e2e Total Loss Vehicle Management has appointed FAB Recycling founder and former Synetiq director Jason Cross to its board.

AkzoNobel has appointed Matt Hassall as Area Sales Manager.

Charis Luccarini has joined AXA as Commercial Motor Claims, Bespoke Team Leader.

Smart Repairs has enhanced its mobile team with the appointment of Jason Chapman. He will cover the Windsor area.

More Insights

Stress tops automotive workers’ concerns, Ben survey finds

Bodyshop | Mobility | People | Supplier | Vehicle Repair | vehicle sales | wellbeing | Words

20-05-2025

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

An EV market insight

Electric vehicles have surged from 0.4% of the total vehicle parc in 2016 to nearly 18% as of June 2023, but uptake will have to increase dramatically before 2030 to support the government’s ban on the sale of new petrol and diesel vehicles.

However, other countries have proven that it can be achieved, with EVs now making up 90% of all new vehicles in Norway.

“Can that same trajectory happen in the UK?” asked Paul Sell, Director of Trend Tracker. “Yes, it’s possible.”

Paul was speaking during ARC360’s specialist EV event, EV-olution, which took place at the Manufacturing Technology Centre, Coventry, sponsored by Thatcham Research and ControlExpert, along with ARC360 Corporate Partners: BASF, CAPS, Copart, Entegral, Enterprise, Mirka, Nationwide Vehicle Recovery Assisatnce, S&G Response, and Solera Audatex, and Partners: Gemini Accident Repair Centres, Repairify, and Prasco UK.

Recharge

However, to achieve this growth the market needs to recharge itself after stalling recently as a result of high prices, poor public infrastructure and range anxiety.

Paul revealed that there were 37,261 public charge points in the UK in 2022, up from just 6,500 in 2016, with more than 8,600 new charge points installed in the last 12 months alone. Meanwhile, the government invested £1.6bn last year with the ambition of driving that number up to beyond 300,000 by 2030.

Improving the public infrastructure is essential, said Paul, to supporting EV growth.

He explained, “EVs are cheaper to run than petrol or diesel models if you can charge at home. But if you’re travelling you need access to rapid chargers, and they are still a lot more expensive than petrol or diesel. So we’re going to need those 300,000 charge points to quell people’s range anxiety.”

Repairs

For the automotive aftermarket, EV repair volumes remain small. They comprise just five per cent of the total market – although this rises to 16% among models under three years old – with Tesla, MG, BMW, and Volkswagen accounting for the majority of repairs.

However, on average, repair costs are comparable to those of their petrol and diesel counterparts, with fewer parts involved in EV repairs offset by higher (£2 per hour average) labour costs.

Unsurprisingly, London remains the runaway hotspot for EV repairs, although Paul predicts this will change as more and more cities introduce green air zones. This will make EVs a more cost-effective option, driving adoption beyond the capital.

Future

While there remains challenges, a tipping point has been reached and EVs are on their way to becoming the dominant powertrain on UK roads.

The 2030 deadline is looming, and Paul believes it is unlikely that any future government will be prepared to back away from that now.

He said, “The 2030 road to zero isn’t up for negotiation. We have already seen significant government investment in EVs and whoever is in power, if they feel it’s not heading the right way they will have to make more changes, with the biggest changes probably coming in energy costs and infrastructure.”

ARC360’s specialist EV-olution event was sponsored by Thatcham Research and ControlExpert, along with ARC360 Corporate Partners: BASF, CAPS, Copart, Entegral, Enterprise, Mirka, Nationwide Vehicle Recovery Assistance, S&G Response, and Solera Audatex, and Partners: Gemini Accident Repair Centres, Repairify, and Prasco UK.

More Insights

Stress tops automotive workers’ concerns, Ben survey finds

Bodyshop | Mobility | People | Supplier | Vehicle Repair | vehicle sales | wellbeing | Words

20-05-2025

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

Mobile servicing could ease EV workload

Fleet Assist believes that EVs could impact the aftermarket with many repairers turning to mobile services, particularly when it comes to EVs.

The company now has more than 400 mobile units on its network, ensuring it’s able to deliver a nationwide service. It says many of these are EV-ready and its findings suggest that servicing an EV is actually cheaper and quicker than ICE equivalents because of fewer parts and less wear on tyres and brakes.

Vincent said, “It’s important for all leasing and rental fleets to be aware of the challenges faced by garages and some of the new initiatives likely to be forthcoming that will ensure both industries continue to work in harmony. Potentially in the longer term, EVs will cause excess capacity within the UK garage network with more companies chasing less work so it is not simply a case of putting up labour rates. If they do, they risk overpricing themselves and reducing their workshop volumes.

“We maintain that both garages and OEMs should consider adopting a smart approach to meeting customer driver expectations that require a focus on service delivery. The landscape forming where garages look to increase fees to address a shortfall in aftersales revenues risk being left behind in the longer term.” 

More Insights

Stress tops automotive workers’ concerns, Ben survey finds

Bodyshop | Mobility | People | Supplier | Vehicle Repair | vehicle sales | wellbeing | Words

20-05-2025

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

ARC360 News – Friday 7 July 2023

EV market realigning after price collapse

The crash in value of electric vehicles has been startling but it will not continue as the perfect storm that saw prices plummet by as much as 40% begins to pass.

This is according to Derren Martin, Director of Valuations at cap hpi, who said the rare circumstances that converged to disrupt the EV market are now easing.

He was speaking during ARC360’s specialist EV event, EV-olution; Gaining Ground Together, which was held at the Manufacturing Technology Centre, Coventry this week.

Steer Group acquires Apollo and Balgores

Steer Automotive Group has accelerated its growth plans by acquiring the combined businesses of Apollo Motor Group and Balgores Motors.

The two businesses total 32 repair locations, £90m turnover and 700 staff.

Apprenticeship Central launches new engagement service

Apprenticeship Central, the apprentice recruitment and retention specialist serving the automotive aftermarket, has launched ENSURE, a unique safeguarding service for businesses who employ apprentices.

A Wiser approach to training

In the latest ILC podcast, Crescens George, CEO of Wiser Academy, shares his passion for training and development and discusses how best to recognise and nurture talent.

Steering the future with more jobs

Steer Automotive Group has been recognised for creating jobs in the automotive sector by being included in the 2023 E2E Job Creation 100 Track.

New car market up by a quarter

The new car market surged by more than a quarter in June, making it the 11th straight month of growth.

According to the Society of Motor Manufacturers and Traders, 177,266 vehicles were registered in the month, meaning almost a million (949,720) new cars joined UK roads in the first six months of 2023, with total registrations up 18.4%

Thatcham Research calls for EV collaboration

Repairs of electric vehicles are about 25% more expensive than ICE equivalents and take 14% longer.

This is according to a report, The Impact of BEV Adoption on the Repair and Insurance Sectors, produced by Thatcham Research and funded by Innovate UK.

Gemini ARC celebrates apprentice success

Gemini ARC has recognised the successes of its rising stars at the company’s third annual apprenticeship awards held at the Manufacturing Technology Centre near Coventry.

The repair group has a proud history of supporting apprentices and has recently celebrated becoming an IMI Approved Centre.

Top award for Kinnell

Michael Kinnell, Manager at Stewart Roden Motors Bodyshop, has been named Stellantis Audatex Estimator of the Year, Northern Region.

Brand approval for Fix Auto Leicester

Fix Auto Leicester has announced it has become an approved Toyota and Lexus repairer.

Winn winning with exceptional growth

North East-based Winn Group is planning to grow its workforce from 500 to 700 in the next 12-18 months.

The company offers integrated accident management services and has seen turnover increase by 139% in a year.

Gemini achieves IMI Approved Centre Status

Gemini has secured ‘Approved Centre’ status from the IMI, paving the way for the repair group to create its own training development, qualifications and CPD programmes.

This follows several months of collaboration to ensure Gemini’s training standards meet IMI-approved levels.

The IMI renews British Motor Show partnership

The Institute of the Motor Industry (IMI) has renewed its partnership with the British Motor Show.

It will sponsor an all-new Tech Hub at the 2023 show, which will feature replica service bays to showcase new repair technologies and promote careers within the industry.

Ford ends production of top-selling model

Ford is ending production of its top-selling Fiesta model, with its place on the factory line taken by the new electric Explorer SUV. This is part of Ford’s $2bn transition to an all-electric future.

CMA says competition failing among fuel providers

The Competition and Markets Authority has said ‘something needs to change swiftly’ to restore fuel price competition in the market.

In a new report, it says the industry needs ‘to be held to account’ after retailers rose prices sharply but were slow to reduce them again.

People

Executive director of the National Body Repair Association (NBRA) Chris Weeks will replace Anthony Heard as managing director of Braintree Motor Group (BMG).

Nikki Nagra has joined the claims and cash collection operations team at Edam Group

Andy Gratton has been promoted to Managing Director at Ring Automotive,

Allianz UK has appointed Benjamin Turner as Chief Information Officer.

Volkswagen Commercial Vehicles has appointed Tom Macintyre as Head of Direct Sales in the UK.

More Insights

Stress tops automotive workers’ concerns, Ben survey finds

Bodyshop | Mobility | People | Supplier | Vehicle Repair | vehicle sales | wellbeing | Words

20-05-2025

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

ARC360 News – Friday 30 June 2023

Plug in to the EV-olution!

Just days remain before ARC360’s specialist electric vehicle (EV) event, which takes place on Tuesday 4 July at the Manufacturing Technology Centre (MTC) in Coventry.

The event, which will feature experts from across the vehicle incident repair supply chain, will address the impact of EVs on FNOL, repair capabilities, cost inflation, skillset requirements, health & safety, repairability, replacement vehicles and end-of-life vehicle management.

Talking sense with Chris Mcilduff

Chris Mcilduff, Chief Customer Officer at Davies Consulting, has highlighted how technology combined with the human touch can deliver excellence in customer journeys.

Speaking during ARC360’s latest podcast, he also explained how processes and training can directly improve customer support.

Production continues upwards momentum

UK car production rose for the fourth consecutive month in May, up 26.9% year on year, according to the Society of Motor Manufacturers and Traders.

Meanwhile, UK commercial vehicle manufacturing grew 36.9% in May.

BASF closes EV battery loop with new site

BASF has opened Europe’s first co-located centre of battery material production and battery recycling.

Based in Germany, the facility will produce high-performance cathode materials and also serve as a battery recycling plant.

Ben celebrates World Wellbeing Week

Automotive charity Ben has emphasised how good mental and physical health can both influence and be influenced by wellbeing.

To mark World Wellbeing Week, Ben has urged colleagues in the automotive industry to take care of their health and wellbeing as the industry and wider workplace undergoes a significant transformation.

Centre of Excellence set for expansion

The WorldSkills UK Centre of Excellence is expanding. It will now be open to all Further Education (FE) Colleges, independent training providers, and Higher Educational Institutions throughout the UK and is expected to benefit more than 140,000 young individuals and nearly 5,000 educators over the next three years.

What’s shaping claims and repairs in 2023?

The automotive repair and motor claims landscape has been shifting substantially for the last four years. Covid was a key driver in this transition, with inflation, skills shortages and supply chain challenges – not to mention changing customer habits – only accelerating the evolution.

In this article, we speak to ILC partners e2e Total Loss Vehicle Management and Repairify to find out how they are adapting to meet new demands and satisfy customers.

The IMI secures EV training contract in China

The IMI has announced a new collaboration with the Chinese Ministry of Human Resources and Social Security to train teachers and students at Shandong Polytechnic and Technician College in EV technology.

Repairability critical to car design

Thatcham Research has said that prioritising repair in car design principles is essential for improving the total cost of ownership and sustainability outcomes.

It is encouraging manufacturers to collaborate with it to find design solutions to support repairs and reduce the pressure on repair networks.

Repairify achieves ISO 14001 certification

Repairify sites Luton and Peterlee have both been awarded ISO 14001 certification, which sets out the standard for an environmental management system.

The two sites are the first within the Repairify group to achieve the environmental accreditation.

Thatcham Research celebrates 10 years of escribe

Thatcham Research has marked the 10th anniversary of its online escribe repair methods tool by providing a valuable insight into how emerging vehicle technology is altering the profile of the UK car parc.

Escribe provides access to more than 500,000 repair methods and technical information across over 1,000 models.

CMA clears Copart/Hills deal

The proposed acquisition of Hill Motors by Copart looks set to go ahead after the Competition and Markets Authority provisionally cleared the deal.

The CMA said, “The CMA has provisionally concluded that the completed acquisition by Copart of Hills Motors has not and may not be expected to result in a substantial lessening of competition in the supply of salvage services in the UK.”

Aston Martin signs EV contract with Lucid

Aston Martin has signed a landmark new supply agreement with EV technologies company Lucid Group to accelerate its plans to develop luxury EVs, backed by a £2bn investment.

Steer Group named in UK’s top 100

Steer Automotive Group has been named in The Sunday Times 100, which recognises the fastest growing private companies in the UK.

The company has been expanding exponentially ever since it was founded with four sites by Richard Steer in 2018.

BMH celebrates 1,000th E-Type replacement bonnet

British Motor Heritage (BMH) has produced its 1,000th replacement E-Type Jaguar bonnet. Each one comprises 82 individual parts and takes no less than 70 man hours to construct.

SMMT calls for industrial strategy to secure £106bn EV prize

The Society of Motor Manufacturers and Traders believes there is a £106bn windfall awaiting the UK economy if the transition to net zero is successful.

It has launched its Manifesto 2030: Automotive growth for a zero-emission future and called on every party to create the conditions for a 10-fold rise in annual battery electric vehicle (BEV) production to more than 750,000 units per year by 2030.

Allianz launched EV salary sacrifice scheme

Allianz Holdings has partnered with ElextriX to introduce an electric vehicle salary sacrifice scheme for its UK employees. The scheme also includes home charging, breakdown cover, and fixed cost motor insurance for three years.

Drivers DIY to reduce costs

A new survey by the RAC has revealed that nearly a quarter of drivers (23%) are either not servicing their cars regularly or doing it themselves to cut costs.

People

The Institute of the Motor Industry has appointed Daksh Gupta, Vice President of BEN, as a Vice President.

PPG has named Alisha Bellezza Vice President, Global Automotive Coatings.

More Insights

Stress tops automotive workers’ concerns, Ben survey finds

Bodyshop | Mobility | People | Supplier | Vehicle Repair | vehicle sales | wellbeing | Words

20-05-2025

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

ARC360 News – Friday 23 June 2023

Scene set for specialist EV event

Some of the leading names from across the motor claims sector are set to share their insights at ARC360’s forthcoming specialist EV event – The EV-olution.

Sponsored by Control Expert and Thatcham Research, along with ARC360 Corporate Partners and Partners, the event takes place on Tuesday 4 July at the Manufacturing Technology Centre (MTC), Coventry.

Fix Auto introduces new ADAS capability

Fix Auto UK has announced a new partnership with US-based AirPro Diagnostics to enhance ADAS calibrations within its network.

AirPro Diagnostics is a pioneer in remote vehicle diagnostics and calibration products, and will initially bring into the UK its unique ‘AUGGIE’ mobile system that enables ADAS calibrations to be easily and swiftly completed outside of the workshop by any productive.

The shape of claims to come

Claims and motor repairs are evolving rapidly as new technologies and new ways of working disrupt the landscape. These changes are putting pressure on bodyshops and insurers and to move with the times to ensure they continue to offer a safe and streamlined service to drivers.

Here, Solera Audatex considers the implications of the fast-changing landscape.

Benathlon and Big Breakfast on charity menu

Automotive charity Ben is inviting the automotive community to take part in two charity initiatives this autumn, the Benathlon in September and its Ben’s Big Breakfast in October.

CMA publishes provisional findings to Copart/Hills merger

The Competition and Markets Authority (CMA) has published responses to its provisional findings in the proposed acquisition of Hills Salvage and Recycling by Copart UK.

The CMA launched an investigation into the proposed deal after fearing it could result in a reduction in competition in the vehicle salvage and spare parts sectors.

Enterprise reveals repair winners

Enterprise hosted its 2023 Repair Partner Event on 15 June when insurers, repairers and suppliers from across the network converged to hear business updates, topical industry discussions and celebrate outstanding service in the last year.

The full list of winners is available here.

Mirka unveils one-step polishing solution

Mirka has introduced a new system to help customers achieve a glossy surface finish in just one step.

The Mirka PRO Finishing solution, aimed at manufacturers, combines Mirka’s know-how in power tools, abrasives and polishing compounds to deliver a consistent and reliable result.

Fix Auto Swansea to join the network

Fix Auto UK is enhancing its footprint in Wales with the news that Fix Auto Swansea West will join the network.

The site is managed by Matthew Davies and Paul Gravell, whose team of 12 now repairs up to 80 vehicles a month.

Chaplane achieves VM approval

Colchester-based Chaplane Accident Repair Centre has become an approved repairer for Toyota and Lexus.

Payne eases into skills shortage debate

Chris Payne, Head of Networks and Engineering, Home and Motor, at LV=, attended The Future of Automotive Skills, hosted by the Industry and Parliament Trust, to promote the industry and discuss the skills shortage currently impacting the sector.

RAC delivers repairs to customer’s door

The RAC is now offering mobile servicing and repairs to enable people to get their cars serviced on their driveways or at work.

RAC Mobile Mechanics now covers the 20 biggest towns and cities, with plans for even wider coverage before the end of the year.

EV sales surge 14% globally

New data has revealed that global plug-in vehicle registrations rose 70% year-on-year to 928,000 in April, making up 14% of the overall market.

Pure EVs accounted for 10% of sales.

EVs prominent in Auto Trader awards

Nine out of the 23 winners in the Auto Trader New Car Awards 2023 were EVs. The awards were voted for by more than 220,000 car buyers.

The Kia EV6 was named New Car of the Year, the Tesla Model Y won the Best Car for Families, while the Tesla Model 3 was named Best Car for Long Distances.

EV installations made easy

Breakdown services provider Green Flag has announced a new partnership with charge point installation platform Rightcharge to make it easier for customers to install EV charge points.

Drivers are able to choose the charge point most suited to their needs, and pay for their installation via Rightcharge.

Sleeping Battery to combat keyless thefts

Car Lock Systems has released a new solution to help fight keyless car thefts. Sleeping Battery works by putting the car key to sleep after three minutes of inactivity

Synetiq announces site updates to boost capacity

Synetiq has announced several site upgrades to help streamline operations for the combined IAA and Synetiq business and create cost savings for customers.

LKQ colleagues coast to charity target

Jodie Mullard and Lisa Goodley of LKQ Bodyshop Division are joining colleagues and senior leaders from across the business to raise funds for automotive charity Ben by walking 13 miles along the Jurassic coast on 5 January.

People

Senior Vice President Digitalisation, Automation and Innovation Management at BASF Dr Helmut Winterling will take over responsibility for the DivisionGroup Research from Dr Detlef Kratz.

Sophie Ward has been named Technical Claims Manager at Pen Underwriting UK.

More Insights

Stress tops automotive workers’ concerns, Ben survey finds

Bodyshop | Mobility | People | Supplier | Vehicle Repair | vehicle sales | wellbeing | Words

20-05-2025

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

Enterprise repair winners revealed

Enterprise hosted its 2023 Repair Partner Event on 15 June when insurers, repairers and suppliers from across the network converged to hear business updates, topical industry discussions and celebrate outstanding service in the last year.

Winners of the Repairer Awards were:

  • Best Fleet Repair Partner South East: Fix Auto Dagenham
  • Best ECRN Repair Partner South East: Rye Street
  • Best Fleet Repair Partner South West: Auto Art Devon
  • Best ECRN Repair Partner South West: Motofix Swindon
  • Best Fleet Repair Partner North West: KC Autos Northwich
  • Best ECRN Repair Partner North West: KC Autos
  • Best Fleet Repair Partner North East: Shane Graves
  • Best ECRN Repair Partner North East: Alton Cars
  • Best Fleet Repair Partner Scotland: QA Vehicle Solutions
  • Best ECRN Repair Partner Scotland: Arnold Clark
  • Outstanding Customer Service World Class NPS:
    • Alton Cars Mansfield
    • Steer Automotive Group Perry Bar
    • The Vella Group Preston
    • Steer Automotive Group Boston

More Insights

Stress tops automotive workers’ concerns, Ben survey finds

Bodyshop | Mobility | People | Supplier | Vehicle Repair | vehicle sales | wellbeing | Words

20-05-2025

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

Fix Auto Swansea to join the network

Fix Auto UK is enhancing its footprint in Wales with the news that Fix Auto Swansea West will join the network.

The site is managed by Matthew Davies and Paul Gravell, whose team of 12 now repairs up to 80 vehicles a month. However, there are plans to up capacity significantly by adding a new unit to take floorspace from 14,400 sqft to 45,000 sqft as part of an ambitious strategy to become a multi-site operator.

Paul said. “We’re extremely proud of what we’ve achieved in such a short space of time. We have built up a great reputation for not only repairing cars to the highest standards but also being great employers. We’re still on the tools and love being part of the team but, we are super ambitious and realise without the help and support being part of an organisation like Fix Auto UK brings we would struggle to take the business to that next level.”

Fix Auto UK’s Managing Director Ian Pugh, said, “What Matthew and Paul have achieved in such a short time frame is astonishing. From start up to repairing 80 vehicles a month and cultivating a highly enviable reputation in four years is a credit to them. They have done everything right with the correct processes in place that return impressive metrics. But they are full of ambition and want to take their business to a whole new level. The fact they’ve turned to Fix Auto UK to help them fulfil those ambitions is tribute to our own proposition and we’re excited to have them on board.”

More Insights

Stress tops automotive workers’ concerns, Ben survey finds

Bodyshop | Mobility | People | Supplier | Vehicle Repair | vehicle sales | wellbeing | Words

20-05-2025

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

ARC360 News – Friday 2 June 2023

ARC360 event to deep dive into EV data

Derren Martin, Director of Valuations at cap hpi, is set to shed light on the evolving dynamics of the electric vehicle (EV) parc at the forthcoming ARC360 specialist EV event.

Taking place on 4 July at the manufacturing Technology Centre, Coventry – Derren’s data-driven session will explore how the UK vehicle parc is evolving, highlighting what this has meant for used EV values over the last, tumultuous few months and what this may lead to for vehicle valuations in the future.

GT Motive and Davies confirm new collaboration

GT Motive has announced a new partnership with Davies which will see the two organisations share insights, technology and expertise to develop a more streamlined claims and estimating service.

UK automotive industry in ‘recovery mode’

The latest car market overview produced by cap hpi has revealed an automotive industry in recovery mode.  

The Society of Motor Manufacturers and Traders (SMMT) found that sales in April were up 11.6% on the same month last year, while sales for the first four months of the year are 16.9% higher than in 2022. 

Demand for used cars also remains healthy, with retailers reporting a stronger than expected demand in the first three months of 2023.

Manufacturing moving in right direction

Car manufacturing increased for the third month in a row in April with the Society of Motor Manufacturers and Traders reporting a 9.9% increase to 66,527 units.

Meanwhile, commercial vehicle output is nine per cent up year-to-date after a 33% surge in April to 10,504.

Thatcham Research shines light on headlamp repairs

Thatcham Research has underlined the growing need to repair rather replace headlamps in its new Headlamp Repair Guide.

Based on in-depth analysis of vehicle headlamp specifications, complexities, technologies, and typical damage, the new guide consolidates repair options in one place, and identifies key components often suitable for repair.

BASF updates sustainability strategy

BASF is updating its sustainability assessment method TripleS (Sustainable Solution Steering) to accelerate and enhance its commitment to the climate. As part of this, it is now re-evaluating all its 45,000 products.

2030 target ‘too much, too early’

The National Franchised Dealers Association has warned that the government’s target toend the sale of new petrol and diesel cars and vans by 2030 is ‘too much, too early.’

It has called for a more ‘balanced’ incremental increase in electric cars and vans, and said continued government support for the switch to electrification is critical to buyer demand.

IMI predicts ticking ADAS time-bomb

A new report from the Institue of the Motor Industry estimates the ADAS skills gap in the UK to be between 3,000 and 9,000 technicians at the moment, and warns that this could rise to 51,000 by 2030.

Synetiq rallies behind Covea charity drive

Synetiq donated two vehicles to Covéa Insurance for its Benidorm or Bust charity rally in aid of the Forget Me Not Children’s Hospice. The company also made a donation to support the event.

AEG update

Solera Audatex has announced its latest AudaEnterpriseGold release, adding 127 new and updated model sheets to the vehicle database.

Labour times, part numbers and paint and material costs are available for all models.

Plunky’s All-Stars on target

Plunky’s All-Stars Charity football match took place at Peterborough United’s London Road Stadium this week, raising nearly £20,000 for The Norfolk Hospice.

Organiser Steve Plunkett, who scored a penalty with the last kick of the match, said, “The support has been incredible for this very special occasion in memory of Mike ‘Yorkie’ York.”

Donations are still welcome.

Laird Assessors joins Industry Insights

Industry Insights has announced that Laird Assessors has joined Connected Solutions as an Associate Engineering Partner.

Laird Assessors is one of the UK’s leading independent vehicle experts, providing accident damage reports and post-repair inspections as well as accident reconstruction, witness statement and criminal reports.

Massey celebrates IMI Fellowship

Michael Massey, Global Senior Application Engineer at 3M, has been made a Fellow by the Institute of the Motor Industry, recognising his commitment to safeguarding the future of the industry.

3M steps up to charity challenge

Team 3M is taking on the Three Peaks Challenge on 17 June, hoping to raise £3,064 – £1 for every metre climbed – for Mind UK and Bowel Cancer UK.

People

Simon McGinn will step down as CEO of Allianz Commercial on 1 July.

Ageas Group has appointed Wim Guilliams as new Chief Financial Officer.

Sharon Harte has become the first female President of the British Coatings Federation. She takes over from Guy Williams.

More Insights

Stress tops automotive workers’ concerns, Ben survey finds

Bodyshop | Mobility | People | Supplier | Vehicle Repair | vehicle sales | wellbeing | Words

20-05-2025

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners