Ben appoints Rachel Clift as new CEO

Automotive industry charity Ben has promoted Rachel Clift from Health & Wellbeing Director to CEO.

She will take over from Zara Ross on 1 November after a rigorous recruitment process which included external applicants.

Rachel joined the charity in September 2018 and has significantly transformed its Health & Wellbeing offer to the industry, having almost tripled the charity’s reach and impact. Her proven leadership and dedication to the organisation make her ideally suited to guide Ben into its next chapter.

Steve Nash, CEO of The Institute of the Motor Industry and Chair of Ben’s Trustee Board, said: “We are confident that Rachel will bring the expertise, inspiration, drive, and leadership needed to steward Ben through its next strategic phase. We look forward to working with her to achieve our ambitious goals and continue to support the automotive industry, its people, and their family dependants.”

Rachel added: “I’m thrilled to be assuming the role of CEO at Ben and I’m excited about leading the charity through its biggest phase of transformation yet. I would also like to extend my sincerest gratitude to Zara for her support and dedication, I and all of us at Ben wish her good health and happiness in her retirement. We look forward to revealing more about what’s next for Ben and our ambitious growth plans very soon.”

Zara, who will continue to work with the organisation as Transfer Programme Director, has led the charity through significant transformation and growth over the past eight years, navigating the organisation through some major challenges, including the Covid pandemic, establishing a culture of quality, support and innovation throughout the organisation, increasing efficiency through technological advancements, and overseeing a major refit at Ben’s Town Thorns Care Centre.

She said, “Being CEO of Ben for the past eight years has been one of the most rewarding experiences of my career. I have enjoyed leading such an ambitious charity which puts those we support at the heart of everything. I’m confident that I’m leaving the organisation in very capable hands – I have no doubt that Rachel will rise to the challenge, leading Ben to even greater things for the future.”

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Tracker helps uncover 37 illegal chop shops

During the first six months of 2024, joint operations between stolen vehicle recovery expert Tracker Network and UK police forces have uncovered 37 illegal ‘chop shops’ nationwide that were being used to strip and dismantle stolen cars.

Alarmingly, this figure is over two-thirds of the way to reaching 2023’s total of 55.

In 2020 Tracker helped police shut down just two chop shops but that figure jumped significantly in recent years and continues to rise. The steady increases come as the price of new replacement parts for cars continues to grow dramatically.

The chop shop locations were uncovered as a direct result of Tracker’s combination of VHF with GPS/GSM technology covertly fitted to stolen vehicles. As well as recovering large numbers of Tracker installed stolen vehicles, the discovery and closure of the chop shops also uncovered hundreds of other stolen vehicles.

Clive Wain, Head of Police Liaison at Tracker, said: “These criminals are stealing vehicles to order to strip them for parts which they can then sell-on for eye-watering sums on the black market. It’s not only the domestic market where parts achieve big ticket prices. Thieves will often ship stolen parts overseas too, to places like Africa and the Middle East where they can be sold even more lucratively.

“Determined career criminals are a hard nut to crack and whilst we work hand-in-hand with police daily to find and shut down illegal chop shops, the lucrative nature of the ‘business’ means they spring up again. And thieves are getting wise. Chop shops have typically been tucked away in industrial parks or in plain sight as legitimate bodyshops, but we have seen an increasing number of unusual sites being used to hide stolen vehicles and parts, such as agricultural greenhouses.”

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Manufacturers increasingly refusing longer-term claims on older vehicles 

A growing number of older vehicles within fleets means manufacturers are increasingly refusing longer-term, out-of-warranty claims, according to the Association of Fleet Professionals (AFP).

The organisation says that with vans especially now being operated into six, seven and eight years, a range of claims issues are emerging that are creating intensive debate between manufacturers and fleets.

Paul Hollick, APF Chair, said, “In the wake of the pandemic and subsequent vehicle shortages, many fleets were forced into extending their replacement cycles substantially and quite a few are continuing to operate aged vehicles even though supply is much improved. 

“What fleets have learnt is that it is possible to keep vans on the road in safe and efficient condition for much longer than previously thought. However, this is also generating a new series of questions around maintenance and longer-term claims.

“Especially, manufacturers have historically tended to honour out-of-warranty claims on a goodwill basis if parts failed within recommended replacement schedules. Now, we are starting to see instances of these being refused for what look like debatable reasons, even if the vehicles in question have ostensibly complete service records.” 

He continued, “The argument for running older vehicles is essentially that while keeping them on the road is expensive, it outweighs the cost of a replacement vehicle. If manufacturers begin to refuse claims of this kind, the maths behind that thinking may start to shift.

“A further point to consider is that the rate of change stipulated by the ZEV Mandate means fleets are often making choices not between replacing an older diesel van with a newer one, but with an electric vehicle (EV). There are complex decisions to be made about balancing the cost of keeping the older vehicle on the road with an EV that is probably less operationally efficient.”

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Copart announces Andover expansion

Online vehicle remarketing and recycling company Copart UK is set to significantly boost vehicle storage capacity in the Southwest with a new Andover Operation Centre.

The announcement of a 27-acre site near Andover, Hampshire, is yet another strand of the company’s ongoing growth programme, which continues to move forward at pace.

Earlier this year, Copart announced new Operation Centres in St Helens (Merseyside) and Chelmsford (Essex), and major expansion works for their Sandtoft Super Centre in the North of England to create a huge 130-acre site.

The company has also recently opened the doors to three other brand-new Copart Operation Centres in Corby (Northamptonshire), Gloucester, and East Kilbride in Scotland.

The Andover site is strategically placed between major cities Bristol and Oxford and is less than two hours from central London.

Jane Pocock, CEO of Copart UK and Ireland, said: “This investment will significantly increase our operational capabilities and vehicle storage for customers and buyers in the Southwest, whilst driving down road miles and carbon emissions.

“With the UK car parc growing and diversifying rapidly, and increasing levels of housing development nationwide, Copart Andover will provide yet another key location for us to handle those future volumes.

“It’s a hugely exciting time for Copart and our customers as we keep moving forward with our ‘Land and Expand’ strategy to support the ever-increasing demand for EV handling and emergency response services following extreme weather events.”

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Stellantis ‘Stellar’ Accident Repair Programme Awards 2024

Stellantis hosted its inaugural Stellar Repairer Awards in Manchester recently.

These awards were established to recognise the very best accident repair centres within the Stellantis multi-brand network.

The UK is divided into three regions: Northern, Central, and Southern. From each, three repairers were selected to receive these prestigious awards by the Regional Bodyshop Development Manager and the rest of the Accident Repair Programme management team.

Chris Downing – Head of Sales & Operations for Stellantis, said: “We have a fantastic network of accident repairers in our Multi-Brand Programme, which is now into its fourth year, and it’s important that we recognise the top performers in this new and innovative way. They should all be very proud of this achievement.”

The Stellantis Multi-Brand Accident Repair Programme is a UK wide network of approved accident repair centres that represent the Stellantis UK Brands – Abarth, Alfa Romeo, Citroen, DS Automobiles, Fiat, Fiat Professional, Jeep, Peugeot and Vauxhall.

The award winners were:

Norther Region Winners: Camerons Motor Group; Burrows ARC Doncaster; Drive Darlington.

Central Region Winners: Fylde Coast ARC; M&M Vehicle Repairs Stoke-on-Trent; Mustoes Specialist Vehicle Body Repairs.

Southern Region Winners: Barretts of Canterbury; Cougar ARC; Liam Kenny Motor Body Repairs.

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SYNETIQ raises more than £6k for charity

SYNETIQ, an IAA company and one of the UK’s leading integrated vehicle salvage, dismantling and recycling companies, has completed the Tough Mudder challenge, raising over £6,162 for ANDYSMANCLUB. 

This latest fundraising effort follows the completion of the Yorkshire Three Peaks Challenge, which saw SYNETIQ colleagues hiking the peaks of Pen-y-Ghent, Whernside, and Ingleborough within 12 hours.

Complementing these physical challenges, the team also hosted a bake sale, bringing together employees, partners, and the local community to support their cause. The combined efforts from these events have all contributed  to the total amount raised for ANDYSMANCLUB. 

Natalie Buckley, People Director of SYNETIQ, said, “We are incredibly proud of our team for their dedication to raising awareness and funds for such an important cause. Taking part in the Tough Mudder alongside my colleagues was both challenging and inspiring. It truly highlighted the strength and unity of our team, as well as our commitment to supporting ANDYSMANCLUB and making a positive impact on mental health.” 

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Morelli Group joins NBRA

Morelli Group has joined the NBRA as a Gold Supplier Member.

The Morelli Group, one of the largest independent distributors in the UK, brings unparalleled standards of service from their 14 branches nationwide.

Martyn Rowley, NBRA Executive Director, said: “This is wonderful news that we have Morelli Group on board as a Gold Supplier Member. Their products and services will only enhance our supplier portfolio, benefiting our members.”

Ruth Moring-Beale, Director of Strategy and Growth for Morelli Group, added: “We are delighted to become a Gold Supplier Member of the NBRA. Our commitment to excellence aligns perfectly with the NBRA’s mission.”

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ARC360 News – Friday, 9 August 2024

Bodyshop Briefs

  • Last month Steer Automotive Group launched its first Advanced Panel Apprentice training course in collaboration with supply partners LKQ Corporation.
  • Autocraft Telford secured a 100% pass at its latest BSI audit.
  • CarComm Coachworks has retained its NBRA Elite Truck and Van Standard and BS10125 certification.
  • Coachwork Renovations has recently passed its latest BSi Kitemark BS10125 audit.

Industry News

Motor premiums fall for the first time in two years

The average motor insurance premium fell by 2% in April to June compared to the first quarter of 2024, according to the latest data from the Association of British Insurers (ABI). Read more

UK corporate car sales greener than many countries in Europe

New analysis by Transport & Environment has found that the UK is outperforming many European countries in the electrification of new corporate cars. Read more

Fix Auto UK announces HR partnership with Connor

Fix Auto UK has launched a unique partnership that will ensure each franchise partner has leading human resources support service. Read more

Global EV sales hit record highs in 2024

Since the beginning of 2024, it has been widely reported that EV sales are ‘slowing’, ‘falling’ or have even ‘crashed’ and this has become accepted as a truth. Read more

NBRA welcomes Solera Audatex as a gold supplier member

The National Body Repair Association (NBRA) and Vehicle Builders and Repairers Association (VBRA) have announced that Solera Audatex, one of the UK’s leading estimating software systems, has joined as a Gold Supplier member. Read more

3,000 EV technician shortfall predicted by 2031

The IMI’s latest EV TechSafe certification data shows that 58,800 technicians are now qualified to work on electric vehicles, representing 24% of the UK automotive workforce. Read more

Brake puts road victims at the heart of road safety week 2024

Brake has revealed the theme and dates for Road Safety Week, its biggest annual road safety campaign. Read more

Used EVs are now cheaper than petrol or diesel equivalents

HPI data shows that average retail prices of EVs are cheaper than petrol and diesel vehicles by around 8.5% at three years and rising to 14% at four years. Read more

AA Underwriting extends vehicle data partnership with Percayso

AA Underwriting Ltd has enhanced its data enrichment capabilities across its private motor insurance business by extending its existing relationship with Percayso Inform. Read more

Motor premiums fall – but 300,000 still driving without insurance

Whilst car insurance premiums have fallen for the first time in two years, the impact of rising costs year-on-year are still to hit those yet to renew their insurance in 2024. Read more

SYNETIQ signs recycling deal with Cyclic Materials

IAA company SYNETIQ is collaborating with Cyclic Materials to recycle electric motors. Read more

Chinese electric car giant deploys robot factory workers

A Chinese luxury electric car maker has deployed humanoid robots in its factories for the first time. Read more

Aluminium crisis hits car makers

Europe and beyond, particularly in the car industry, is facing a new crisis, namely that of aluminium. Read more

How government EV sales targets are forcing car makers to use drastic tactics to inflate numbers

Car makers are having to resort to tactics ‘not seen in the industry for 40 years’ in a ploy to increase EV sales in order to meet binding targets to set out by the Government, an industry insider has exclusively told This is Money. Read more

Morelli Group joins NBRA

Morelli Group has joined the NBRA as a Gold Supplier Member. Read more

EVs drive surge in used car sales

The UK’s used car market has grown for the sixth consecutive quarter, rising 7.2% in Q2, according to the latest figures published today by the Society of Motor Manufacturers and Traders. Read more

SYNETIQ’s Fundraising Efforts Surpass £6,100

SYNETIQ, an IAA company and one of the UK’s leading integrated vehicle salvage, dismantling, and recycling companies, proudly announces the successful completion of the Tough Mudder challenge by its dedicated team. Read more

Page Automotive Group Joins NBRA as Newest Members

The National Body Repair Association (NBRA) is thrilled to welcome Page Automotive Group as our newest members. With eight sites across the south of the UK and over 100 years of history, Page Automotive Group has now been operating under new ownership since March 2022. Read more

VM News

Mercedes-Benz Vans launches ‘Vantasy Football’ to bring lonely van drivers together through sport

Mercedes-Benz Vans and ex-Sky Sports football pundit Chris Kamara today launch Vantasy Football, the UK’s first five-a-side football tournament to bring van drivers together through team sport to improve their mental wellbeing. Read more

JLR ups spending by £3bn to hedge against slowing EV uptake

JLR has increased its five-year investment plan from £15 billion to £18bn after the slower-than-predicted EV take-up forced it to boost spending on platforms that allow combustion engines as well as electric powertrains. Read more

Nissan, Honda join forces to research vehicle technologies

The two companies believe that software, autonomous driving, connectivity and AI will determine the value of vehicles in the future. Read more

Geely gains recognition as a global automotive innovation leader

Geely announces that it has been recognized as the most innovative automotive manufacturer group among Chinese brands and second in the world. Read more

Refreshed 2025 Acura RDX Gains Sophisticated New Styling, Cabin Updates and Enhanced Technology

Acura has introduced its refreshed RDX performance SUV that takes the brand’s popular 5-passenger SUV to an even higher level with sophisticated styling, updated cabin and enhanced technology. Read more

Mercedes-Benz to start testing Level 4 self-driving cars in China

Mercedes-Benz has received approval to test autonomous cars ranked at Level 4 on the SAE scale of self-driving capability in Beijing, making it the first foreign automaker permitted to conduct such trials in China. Read more

Power to the people carriers: sales launch for the new, all-electric Toyota Proace Verso and Proace City Verso

Toyota’s Proace Verso and Proace City Verso become all-electric model ranges for 2024, benefiting from technical upgrades that increase their driving range and new equipment features that provide additional safety functions and enhanced comfort and infotainment. Read more

People

  • It is with great sadness that we announce the funeral of Gethyn Davies, which will take place on Friday, 30th August 2024.
  • Kennedys is expanding its fraud practice with the appointment of partner Ruth Needham.

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Fix Auto UK announces HR partnership with Connor

Fix Auto UK has launched a unique partnership that will ensure each franchise partner has leading human resources support service.

The network has bought into the services provided by Connor, a leading provider of HR support.

The strategic collaboration ensures every franchisee has access to an unrivalled professional assistance in the field including assistance with employment law, assistance with employee relations issues and wider HR/People strategies.

As part of the arrangement, all franchise partners will receive an initial consultation to enable the Connor team to understand their current HR/people footprint, processes and procedures. They will have access to a raft of documents and templates including contracts of employment, disciplinary and grievance policies and performance management policies and procedures.

Fix Auto UK’s Managing Director Ian Pugh, said, “Our franchisees have asked for additional HR support and we have simply answered their calls. Our existing support service has been excellent, but we are always striving to increase our service levels and Connor will meet those requirements.”

Steve Foulger, Director of HR Services and Organisational Change for Connor, added, “We’re delighted to provide support and advice across the expanding Fix Auto community. We understand how difficult running a small business can be, and how inaccessible good advice and support can sometimes be. We pride ourselves on great customer service, giving clear and effective advice, and helping franchise owners and managers to do the right thing for their people, and their business.”

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Motor premiums fall – but 300,000 still driving without insurance

Whilst car insurance premiums have fallen for the first time in two years, the impact of rising costs year-on-year are still to hit those yet to renew their insurance in 2024.

With up to 10% of British adults not aware that motor insurance is compulsory, and an estimated 300,000 uninsured drivers on the roads every day, MIB (Motor Insurers’ Bureau) is calling on those needing to take out a new policy to make sure they remain insured, rather than face the consequences.

According to the ABI (Association of British Insurers), premiums fell by two per cent in April-June compared to the first quarter of 2024. This is the first decrease in two years.

On the face of it, this is good news. However, costs are still just £12 off the all-time high, while annual increases of up to 21% compared to 2023 renewal costs are yet to hit the wallets of those still to renew. This means around 14 million households are to be hit by a likely premium rise.

Shockingly, according to a YouGov study commissioned by MIB, 10% of the British public are not aware that motor insurance is compulsory for any vehicle used on a public road.

MIB is raising awareness of the need for continuous insurance, appropriate for the driver, vehicle and journey purpose. For those not maintaining continuous motor insurance for vehicles used on public roads, the consequences can be severe. Whilst the fixed penalty notice is £300, should the case go to court the fine is unlimited. On top of this, drivers receive six points on their licence, vehicles may be seized and even crushed, and those with endorsed licences could find they struggle during job searches and with taking out future insurance policies.

James Dalton, Chief Services Officer at MIB, said,We know times are tough for many people right now and increased cost-of-living pressures, including motor insurance premiums, may cause more people to make the wrong decision to drive uninsured, but this is not the right way to save money.

“We are encouraging people to ensure they maintain continuous, appropriate insurance on their vehicle, whilst reminding them to look at ways to legally reduce their premiums. While we understand the challenges many are facing, our message is that driving uninsured is never worth the risk.”

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