Leading repairers set for ARC360 2025   

Many of the UK’s leading repairers have already confirmed their support of ARC360’s 2025 conference which takes place on Thursday 22 May at the British Motor Museum, Gaydon. 

ILC’s highest rated event of 2024 is again set to deliver the most engaging and interactive automotive incident repair/motor insurance claims focused event of the year. Discussing the business-critical areas to impact the industry, ARC360 will bring together industry leaders to share experience, insight and knowledge to align with ARC360’s ethos of ‘gaining ground together’. 

Some of the leading repairer names set to join the event include: Brian Robson Coachworks, Castle Coachworks (Northampton) Ltd, Chaplane Accident Repair Centre, Devonshire Motors Accident Repair Centre, Drive Motor Retail Ltd, Fix Auto UK, Fylde Coast Accident Repair Centre, Halo Accident Repair Centre Ltd, KC Autos, National Accident Repair Group, Peggs Accident Repair Centre, Rapid Repair Network, Steer Automotive Group Ltd, The Vella Group and Vizion Network Ltd. 

Titled: A new era – the changing dynamics of a sector, the event will provide attendees with an understanding of the current market dynamics, the impacts they are having and what it means for the future of business; an insight into what is top of insurer priorities and what solutions you can offer; chance to contribute to how we all have a role to play in making the industry ‘future fit’; interaction with industry experts on how their specific sectors are evolving and the opportunities it is creating; and the ability to align with the opportunities the future industry will bring. 

The event is supported by ARC360 Corporate Partners: BASF, CAPS, Entegral, Enterprise, NWVA, Mirka, S&G Response and Solera Audatex, along with Partners e2e, Gemini ARC, Prasco and Repairify, and Vehicle Manufacturer Partner Stellantis. Event sponsors include Activate Group and Thatcham Research.  

To find out more about the event – including the sponsorship opportunities available and how to purchase tickets – click here.  

For a full insight into last year’s occasion, click here to read the Better Tomorrow post-event publication.

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SYNETIQ appoints Jonathan Pervin as Managing Director

SYNETIQ, an IAA company and one of the UK’s leading vehicle salvage, dismantling and recycling companies, has appointed Jonathan Pervin as Managing Director.

He will work closely RB Global’s Chief Business Development Officer, Karl Werner, to lead SYNETIQ’s UK salvage and dismantling business.

Previously serving as Finance Director at SYNETIQ, Jonathan has been a driving force behind the company’s journey and has contributed significantly to its growth and development since joining in 2020. With extensive experience in senior financial roles, he has played a key role in overseeing SYNETIQ’s financial governance and reporting, supporting the company’s growth through strategic investment, acquisitions, and business development.

Jonathan said, “I am thrilled to take on this new role as Managing Director and lead SYNETIQ through the next phase of its journey as part of the IAA, and the broader RB Global, family. Our business is at the forefront of the industry, and I look forward to working closely with our talented team to build on our success, maximise growth, and deliver the very best for our clients and customers.”

Karl added, “From everyone at IAA and RB Global, we are thrilled to welcome Jonathan Pervin as the new Managing Director of SYNETIQ. I look forward to working closely with Jonathan, as we continue to drive the business forward with a wealth of exciting opportunities for the year ahead.”

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Drivers neglecting basic vehicle checks

Research from eBay has revealed a significant number of drivers are neglecting basic car maintenance tasks. 

The data found that one in four (25%) drivers only checked their tyre pressure on a quarterly basis, while 11% admitted to only checking their tyre tread on a yearly basis. At the same time almost two fifths (19%) of motorists only check their brakes when their car is due its annual service or MOT.  

Meanwhile, only around a quarter of people regularly monitor their washer fluid (28%) or oil levels (23%) each month, with five per cent saying that they never check their vehicle’s oil and 16% stating they only fill up their car’s washer fluid specifically with antifreeze washer fluid once every year. 

Abir Tewari, UK Director Commercial Operations Parts & Accessories at eBay, said, “With the British winter firmly here to stay for at least the next two months, it’s vital that motorists carry out some of the key basic maintenance checks. From tyre tread and pressure to brake disc wear and oil levels, these are the kind of easy bits of maintenance that prevent motorists finding themselves stranded on the side of a motorway, or worse.” 

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ARC360 News – Friday 10 January 2025

Major insurers back ARC360 2025

More than 15 major insurance brands have already confirmed their support of ARC360’s 2025 conference, which takes place on Thursday 22 May at the British Motor Museum, Gaydon. The leading insurers already confirmed to attend include Ageas, Allianz, Arch, Aviva, Collingwood, Covea, esure, First Central, Hastings Direct, Inshur, LV=, NFU Mutual, Sabre, Tesco Underwriting and Zurich Insurance. Full story

Repairer News 

Steer Automotive Group has acquired Accident Repair Centre Group, a trusted collision repair network operating across the South West of England. With well-placed locations across the region, ARC Group provides an excellent foundation for expanding Steer’s service capacity and enhancing customer accessibility. Full story

Following nearly two years of design, planning, and manufacturing, the doors to Parkway Prestige’s new 32,000sqft centre are set to open.

The M&M Group (Fix Auto Stoke on Trent) is now an official Tesla-approved bodyshop.

IM Accident Repair Group has achieved BSI Kitemark approval, as well as aluminium structural repair approval. The business is now planning to secure more manufacturers approvals.

HB Accident Repair Network in Speke has successfully passed its BSI Kitemark audit within 40 days of opening its doors.

ADAS Solutions has become one of the first ADAS calibration and diagnostics companies in the UK to have a positive recommendation from BSI for BS10125 certification.

VM News

Government announces 2030 consultation

The UK government has commenced a consultation on phasing out the sale of new petrol and diesel cars from 2030. The consultation is an opportunity to consider stakeholders’ preferences on technology choices and the types of vehicles permitted between 2030 and 2035 alongside ZEVs. Full story

Stellantis partners with dSPACE to accelerate cloud-based development of vehicles

Stellantis and dSPACE have signed a non-binding Memorandum of Understanding (MOU) aimed at accelerating the cloud-based development of Stellantis vehicles. The collaboration will enable faster, scalable development of customer-focused features. Full story

Volkswagen Group stands firm as UK’s leading automotive group

Volkswagen Group UK has confirmed its position as the UK’s leading automotive group, recording total annual sales in 2024 of 472,056, a figure which sees it increase sales by over 9,800 compared with the previous year. Together, the Group’s five car brands accounted for a 22.25% of new car registrations in the UK. Meanwhile, Volkswagen delivered around 4.8 million vehicles to customers worldwide last year, down 1.4% on the previous year. Full story

Hyundai Motor Group partners with NVIDIA to accelerate development of AI solutions

Hyundai Motor Group has announced a strategic partnership with NVIDIA to accelerate the development of advanced AI technologies to drive the future of mobility. The Group aims to further enhance the application of intelligence to its core mobility products, such as software-defined vehicles and robotics, and across its business operations. Full story

Honda presents world premiere of Honda 0 Saloon and Honda 0 SUV Prototypes at CES 2025

Honda has unveiled its new AI-enhanced 0 Series. Models will be equipped with a system that enables the expansion of Level 3 automated driving capabilities, starting with eyes-off technology available in traffic congestion on highways. Meanwhile, Sony Honda Mobility has unveiled the first model to be sold under the AFEELA brand, which pursues an interactive relationship between people and vehicles. Full story

EV batteries at close to 90% capacity, even after 200,000 km

EV batteries lose around five per cent capacity in the first 30,000km, but the trend line remains largely flat from there on in: even beyond 200,000 km, the average battery still maintains around 87% capacity, according to a new study. Full story

Industry News 

Direct Line Group launches industry-leading program to boost vehicle repair standards

Direct Line Group (DLG) has unveiled an innovative Vehicle Damage Assessor (VDA) accreditation programme. Recognised by the esteemed Institute of the Motor Industry (IMI), this initiative underscores DLG’s commitment to advancing vehicle repair standards and ensuring customer safety. Full story

Embracing the future: How ADAS technology is transforming workshops and driving the automotive industry forward

The automotive industry is undergoing a rapid transformation, with ADAS leading the charge. Today, nearly all new vehicle launches and registrations feature ADAS as standard, underscoring its growing prominence. In light of this shift, Phil Peace, Repairify’s International Managing Director, highlights key trends that workshops of all sizes should embrace to remain competitive and future-ready. Full story

Motor premiums see record reductions while home insurance stabilises

The latest General Insurance Price Index from Pearson Ham Group for the fourth quarter of 2024 highlights a sharp decline in motor insurance premiums. Prices have dropped consistently every month since April, culminating in a year-on-year reduction of 16% by December 2024 compared to the end of 2023. Full story

Date set for Ageas/NBRA Equipment EXPO

More than 40 automotive suppliers will showcase their latest innovations at the Ageas/NBRA Equipment EXPO, which takes place at the GTG Training Centre on 19 February. Suppliers will reveal their latest developments in diagnostics, parts, distribution, dry goods, recycling, jigs, welding equipment, paint, plastic welding, glue pulling, spraybooths, sprayguns and other bodyshop equipment. Full story

Five possible challenges facing insurers and MGAs

As insurers and Managing General Agents (MGAs) look ahead to 2025, they must contend with a variety of evolving challenges, from navigating more complex regulations to adjusting to shifting customer behaviours. To help navigate these challenges as much as possible, S&G Response is exploring five key call outs. Full story

Legal – defendant

Claims inflation, fraud and growing regulatory pressures were the key topics addressed during a presentation by Emma Fuller, Partner and Head of Motor & Casualty Market Strategy at DAC Beachcroft LLP, at ILC’s Exclusive Motor Claims Conference. Full story

Every young person in England will have access to an apprenticeship

The Get Britain Working White Paper is just the start of sweeping reforms that could reshape apprenticeships and workforce development across the UK throughout 2025 and beyond. Apprenticeship Central will publish a full report next week looking into how these reforms could create real, lasting impact and new opportunities for growth. Full story

Silverlake joins NBRA as Gold Supplier Member

Silverlake Automotive Recycling has become a member of the National Body Repair Association [NBRA]. The move comes as the business continues to collaborate with the industry to meet the growing demand for its green, reclaimed parts. Full story

Martyn Rowley to tackle a charity challenge of a lifetime

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New Year message from Ben Blackledge

Ben Blackledge, Chief Executive WorldSkills UK, said, “As we look ahead to 2025, I’m excited about the impact we will have on teachers and young people across the UK. By using what we have learned from our partners around the world I believe that we will continue to provide innovations and insights that give educators the tools to develop high quality skills for the workforce of the future.” Full story

People 

Martin Willis has been appointed Head of Business Development at Fix Auto UK.

Europcar Mobility Group UK and Ireland has appointed Mark Newberry as Transformation and Strategy Director and Paul McNeice as Head of Country for Ireland.

Alun Thomas has been promoted to Financial Controller at Komoo.

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Direct Line Group launches industry-leading program to boost vehicle repair standards

Direct Line Group (DLG) has unveiled an innovative Vehicle Damage Assessor (VDA) accreditation programme.

Recognised by the esteemed Institute of the Motor Industry (IMI), this initiative underscores DLG’s commitment to advancing vehicle repair standards and ensuring customer safety.

With 23 motor accident repair centres across the UK, DLG combines state-of-the-art facilities with data-driven insights to deliver cost-effective repairs and inform market-leading strategies. Now, with the launch of the VDA accreditation programme, DLG becomes one of the few organisations in the UK equipped to offer this prestigious certification.

The programme, delivered at DLG’s flagship technology centre based in Stechford, Birmingham, is designed to ensure DLG’s vehicle damage assessors operate at the forefront of safety and skill. Participants receive specialised training to master modern vehicle technologies and repair methodologies. Key areas of focus include advanced materials used in vehicle construction, Electric Vehicle (EV) systems, and safety features such as Advanced Driver Assistance Systems (ADAS).

To provide a practical, hands-on learning experience, DLG has invested in dedicated training vehicles, allowing assessors to practice on real-world scenarios. This immersive approach empowers participants to confidently diagnose damage and recommend precise, safety-first repair solutions.

Martin Milliner, Claims Director at Direct Line Group, said, “Our new VDA accreditation program is a significant milestone for Direct Line Group. It highlights the exceptional expertise of our teams and reinforces our commitment to delivering outstanding customer service. By investing in cutting-edge training, we’re not only raising the bar for vehicle safety but also ensuring we’re prepared to meet the demands of an increasingly complex automotive landscape.”

As vehicles become more advanced, DLG’s forward-thinking approach positions its teams to adapt seamlessly to industry changes. This initiative reflects the Group’s dedication to customer satisfaction and safety, setting a new benchmark for quality in the vehicle repair sector.

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Every young person in England will have access to an apprenticeship

The Get Britain Working White Paper is just the start of sweeping reforms that could reshape apprenticeships and workforce development across the UK throughout 2025 and beyond.

The Youth Guarantee Scheme aims to provide every 18-to-21-year-old with access to apprenticeships, quality training and education opportunitieswhile the Growth and Skills Levy promises greater flexibility with £40m in funding.

For bodyshops, this is an exciting opportunity to attract the brightest young talent. But the White Paper also outlines significant changes to localised support, Job Centres, and a new National Jobs and Careers Service.

Apprenticeship Central will publish a full report next week looking into how these reforms could create real, lasting impact and new opportunities for growth.

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Silverlake joins NBRA as Gold Supplier Member

Silverlake Automotive Recycling has become a member of the National Body Repair Association [NBRA].

The move comes as the business continues to collaborate with the industry to meet the growing demand for its green, reclaimed parts.

Tom Harvey, Head of Organisation Development at Silverlake said, “The NBRA is the only trade association for car body repairers in the UK and we see immense value in joining this community, as a Gold Supplier Member, so that we can access and listen to the combined needs of the body repair market and respond.

“Our partnership approach to working with bodyshops, including tours of our automotive recycling site with explanations of our processes, led by the dedicated team running Silverlake’s Premium Bodyshop Service, has seen our customer base grow exponentially in the last 12 months. Joining the NBRA gives us the opportunity for ongoing, two-way communication, promoting joint understanding.”

Martyn Rowley, Executive Director at the NBRA said, “We are delighted to welcome Silverlake Automotive Recycling as the latest Green Parts supplier member of the NBRA. Their commitment to sustainability and innovation in vehicle recycling aligns perfectly with our mission to support greener practices in the automotive repair industry. By embracing high-quality green parts, we not only help repairers reduce their environmental impact but also provide a cost-effective solution for vehicle repairs. We look forward to collaborating with Silverlake to further drive sustainability across the sector.”

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Major insurers back ARC360 2025   

More than 15 major insurance brands have already confirmed their support of ARC360’s 2025 conference which takes place on Thursday 22 May at the British Motor Museum, Gaydon.

ILC’s highest rated event of 2024 is again set to deliver the most engaging and interactive automotive incident repair/motor insurance claims focused event of the year. Discussing the business-critical areas to impact the industry, ARC360 will bring together industry leaders to share experience, insight and knowledge to align with ARC360’s ethos of ‘gaining ground together’. 

The leading insurers already confirmed to attend include Ageas, Allianz, Arch, Aviva, Collingwood, Covea, esure, First Central, Hastings Direct, Inshur, LV=, NFU Mutual, Sabre, Tesco Underwriting and Zurich Insurance.  

Titled: A new era – the changing dynamics of a sector, the event will provide attendees with an understanding of the current market dynamics, the impacts they are having and what it means for the future of business; an insight into what is top of insurer priorities and what solutions you can offer; chance to contribute to how we all have a role to play in making the industry ‘future fit’; interaction with industry experts on how their specific sectors are evolving and the opportunities it is creating; and the ability to align with the opportunities the future industry will bring. 

The event is supported by ARC360 Corporate Partners: BASF, CAPS, Entegral, Enterprise, NWVA, Mirka, S&G Response and Solera Audatex, along with Partners e2e, Gemini ARC, Prasco and Repairify, and Vehicle Manufacturer Partner Stellantis. Event sponsors include Activate Group and Thatcham Research.  

To find out more about the event – including the sponsorship opportunities available and how to purchase tickets – click here.

For a full insight into last year’s occasion, click here to read the Better Tomorrow post-event publication.

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Date set for Ageas/NBRA Equipment EXPO 

More than 40 automotive suppliers will showcase their latest innovations at the Ageas/NBRA Equipment EXPO, which takes place at the GTG Training Centre on 19 February.

Suppliers will reveal their latest developments in diagnostics, parts, distribution, dry goods, recycling, jigs, welding equipment, paint, plastic welding, glue pulling, spraybooths, sprayguns and other bodyshop equipment.

The event will also feature a vibrant village theme, with each village representing different equipment and products, with the NBRA showcasing all its apprenticeship learning centres in the middle of the village.

Anyone interested in attending can register here.

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Martyn Rowley to tackle a charity challenge of a lifetime 

Executive Director of the NBRA and VBRA Martyn Rowley is taking on the Great Sahara Desert Trek to raise funds for automotive charity Ben.

Alongside Karen Jakes of Thatcham Research, he plans to cover 100km in four days in support of Ben.

He said, “This unforgiving yet breathtaking journey will test every ounce of my endurance, but it’s a challenge I’m ready to embrace for a cause that’s very close to my heart – Ben charity.

“Ben has always been a pillar of support for the motor industry, offering help when people need it most. I have a personal reason for embarking on this trek because Ben was there for me and my family during a difficult time in my life. Their unwavering support gave me strength when I needed it, and now it’s my turn to give something back to them.

“This walk won’t be easy. The Sahara is known for its relentless heat, sanddunes stretching as far as the eye can see, and the sheer isolation that comes with trekking through one of the world’s largest deserts. But every step I take will be for a purpose greater than myself – to raise awareness and much-needed funds for Ben. Whether the donations are big or small, they will make a massive difference to the lives of those in our industry who are facing challenges of their own.

“I know this journey will bring pain, discomfort, and struggle, but I also know that it will be life changing. By pushing myself beyond my limits, I hope to inspire others to take action, whether that’s supporting the motor industry’s charity or finding a challenge of their own to tackle.

 “The funds raised will go directly to Ben, enabling them to continue offering their essential services – from emotional and financial support to health and well-being programs – to people across the automotive industry who need it the most.”

Martyn concluded, “I’m doing this for Ben, for those who’ve faced struggles like I have, and for everyone in the motor industry who could one day need their support. Join me in this journey, and together, we can make a difference.”

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