ARC360 Conference 2025: Unpacking the future of claims and collision repair

The countdown is on for one of the year’s most influential automotive industry events — the ARC360 Conference 2025, taking place on Thursday 22 May at the British Motor Museum, Gaydon.

With the theme ‘A New Era – The Changing Dynamics of a Sector’ the event is set to explore the seismic shifts transforming the motor claims and repair landscape.

This year’s agenda – which includes main stage, ARC360 Partner showcase stage and specialist stage – is packed with forward-thinking sessions and high-profile speakers from across the industry, promising to deliver unrivalled insight, debate, and collaboration opportunities.

Here’s just a taste of what attendees can look forward to:

  • Sector experts unpack the latest Market Intelligence Insights to help you make smarter, more strategic business decisions.
  • ESG comes under the spotlight, as we explore real-world opportunities and implications for insurers and supply chain partners.
  • Repair Vs salvage Vs recycle – we delve into the possibilities of a more circular, sustainable future for the sector.
  • Discover the skills, roles, and strategies that will help attract and nurture the next generation of talent in claims and collision repair.
  • Futureproof your operations with expert-led sessions on navigating change in a rapidly evolving market.

The event, which has already attracted more than 25 leading insurers, 100+ key repairers, 10+ vehicle manufacturers, and key supply chain decision-makers, offers the opportunity to:

  • Gain exclusive insight into insurer priorities and the evolving market.
  • Connect with a wide network of peers, thought leaders, and potential partners.
  • Contribute to the conversation on making the industry “future fit.”
  • Be part of a collaborative movement driving the sector forward.

This is your opportunity to join an event that brings together the best minds in the business. Don’t miss your chance to be part of the conversation. Book your place now

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ARC360 News – Friday 11 April 2025

ARC360 Conference 2025 set to unite industry leaders

More than 25 leading insurer brands, over 100 key repairers, 10 vehicle manufacturers and an extensive cross-section of the automotive claims supply chain will converge on the British Motor Museum, Gaydon, on Thursday 22 May for the ARC360 Conference 2025 — widely anticipated as one of the sector’s most influential events of the year. Read more

Steer Automotive Group has officially opened its new flagship site in Farnham, expanding its luxury repair capabilities across Surrey and the south of England.  Read more

Pennings Group, Leighton Buzzard has been awarded an Enterprise Customer Service Award.

Komoo has officially opened the doors to Komoo Aberdeen – its 19th branch, third site opening of 2025, and fourth location in Scotland.

Gemini Accident Repair Centres Ltd has welcomed the 11th cohort to its Multiskilled Apprenticeship Prorgramme. 

Halo ARC has opened its 35th accident repair centre in Newport, Wales. 

Accident Express Group, Rugby has celebrated the 10-year anniversary of continuous BS10125 Kitemark certification.

KC Autos Winsford recently achieved 100% pass rate on its BS10125 audit.

Robinson’s Bodyshop, Aberdeen has recently achieved its BS10125 Kitemark audit.

PJB Accident Repair Ltd has passed its BS10125 Kitemark audit.

XL Motors has launched a new company video, giving an exclusive look behind the scenes.

Autoglass has become the official vehicle glass partner for VMS Automotive Group.

ITAS has extended its partnerships with Mercedes and Volkswagen Group until 2030.

Phasing out sales of new petrol and diesel cars from 2030 and supporting the ZEV transition: summary of responses and joint government response 

Last year, over 381,000 electric cars were sold in the UK – more than any country in Europe, and the third highest number of any country in the world. The British public is embracing the move to electric vehicles, benefitting from the cheaper running costs, cleaner air and quieter neighbourhoods that these vehicles bring. Read more

BYD UK Sells More Cars In Q1 2025 Than Whole Of 2024

YD has set a new sales record in the UK, selling 9,271 cars in Q1 alone. This achievement is not only BYD UK’s most successful quarter since the company introduced passenger cars in March 2023, but also means the company sold more cars in the most recent quarter than the whole of 2024 combined. Read more

BYD targets end users for UK fleet sales

BYD UK sales and marketing director Steve Beattie spoke at the launch of the Sealion 7 about the changes he’s made since joining last November, and the fleet opportunity moving forward. Read more

Stellantis Reports Q1 2025 Consolidated Shipment Estimates of 1.2 Million Units Globally, -9% Y-o-Y

Stellantis N.V. today published global quarterly consolidated shipment estimates and provided commentary on related business trends. The term “shipments” describes the volume of vehicles delivered to dealers, distributors, or directly from the Company to retail and fleet customers, which drive revenue recognition. Read more

Polestar 3 SUV sets the standard for child safety 

As Sport Utility Vehicles (SUVs) continue to grow in popularity, accounting for 54 per cent of new cars sold around the world last year, with families in particular attracted to their perceived practicality and safety, the Polestar 3 has set a new standard for child safety. Read more

XPENG rolls out major global software update with XOS 5.6 

XPENG has launched a major over-the-air software update, XOS 5.6, as part of its continued commitment to enhancing the intelligent driving experience for global users. 

The latest version of XPENG’s in-car operating system introduces improvements to its core driver assistance and charging technologies, reinforcing the brand’s position as a leader in connected mobility. Read more

Uncertain future for motor claims market as key trends collide

The UK motor claims market is navigating an increasingly complex and unpredictable landscape, with a host of interdependent trends making future forecasting more difficult than ever, according to Paul Sell, Director at Trend Tracker. Read more

Repair sector urged to act now to secure apprenticeship talents 

As exam season nears, vehicle repair employers are being urged to act fast to secure the best young talent through apprenticeships before the summer rush. According to Apprenticeship Central, a surge in student interest means businesses that recruit early will be best placed to attract high-quality candidates. Read more

Aviva detected 14% more claims fraud in 2024 

Aviva reported a 14% increase in the number of claims it declined due to fraud in 2024, uncovering more than 12,700 suspect claims worth £127m – equivalent to 35 bogus claims a day totalling around £349,000. Read more

Fleets face dramatically higher crash repair costs, especially for EVs 

France: An independent new study exposes the dramatic increase in crash repair costs and the higher cost of repairing electric vehicles. Both of these inflationary pressures will drive up fleet insurance premiums. Read more

UK’s best auto apprentices selected for Squad UK for WorldSkills Shanghai 2026 

The very best auto apprentices are setting out on ‘the road to Shanghai’, in an intrepid bid to do the UK proud on the international stage at the next WorldSkills Competition.  Known as the ‘skills olympics’, it will be held in Shanghai from 22-27 September 2026. Read more

The Green Parts Specialists open delivery hub in South of England 

The UK’s leading green parts supplier, The Green Parts Specialists (GPS) have opened a new delivery hub in Newbury, further expanding their distribution network and delivering significant environmental benefits. Read more 

IMI urges Government support for automotive sector workforce and skills requirements 

“The government’s announcement on 6th April 2025, outlining adjustments to the Zero Emission Vehicle (ZEV) mandate and the delay to the ban on new petrol and diesel vehicle sales, offers welcome clarity for UK automotive manufacturers and the wider supply chain,” said Sarah Sillars, Interim CEO of the Institute of the Motor Industry (IMI). Read more

Police seize 173 uninsured vehicles in crackdown 

Police have made 69 arrests and seized vehicles in a six month operation in the Thames Valley. Operation Scalis involved local neighbourhood and roads policing teams using ANPR technology. Read more

Auto Shanghai 2025: trinamiX showcases premium health and safety features for drivers and passengers

trinamiX will present the Invisible Biometric Sensing Display at Auto Shanghai 2025. It detects occupants and tracks their vital signs using a camera and a laser dot projector installed behind the dashboard display. Read more

Mirka introduces a new era of sanding

Mirka UK is launching Iridium Soft, heralding a new era of sanding.  The flexible film on a soft foam backing is designed for dry use, optimised for high-performance fine sanding by machine or hand in industrial manufacturing (AOEM) where quality and consistency are critical, with a construction that balances flexibility, precision and efficiency. Read more

Comment: Thatcham Research advocates for battery standards and skills development in UK’s ZEV transition

The UK’s only not-for-profit automotive risk intelligence centre, Thatcham Research, recently engaged with the Government’s consultation on phasing out sales of new petrol and diesel cars. Read more

Calling automotive employers: Get involved in Automotive Work Experience Week

The Institute of the Motor Industry (IMI), School of Thought Automotive and Autotech Academy launch first Automotive Work Experience Week (AWE24) – 15th – 19th April 2024. Read more

Jamie Gibbs has been promoted to Head of Strategic Relationships at Solera Holdings.  

National Windscreens has appointed Andy Hodge and Phil Homer. They join following the acquisition of Autoglazing, the windscreen repair and replacement specialists in Cambridge. Read more

Team members at Indasa UK are taking part in a 100k challenge to raise money for Cancer Research UK.

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ARC360 News – Friday 4 April 2025

ARC360 conference continues to bolster agenda with key influencers

The ARC360 Conference 2025 continues to gather momentum with the addition of three more influential voices to its growing speaker line-up.

Set to take place on Thursday 22 May 2025 at the British Motor Museum, Gaydon, this year’s event promises to be one of the most dynamic and insightful gatherings the automotive incident repair sector has seen. Read more

Steer Automotive Group has announced the strategic acquisition of React Accident Repair Group Ltd, which operates two established sites: The Paint & Bodyshop Hull and React Accident Repair Scunthorpe.  

Fix Auto UK has further strengthened its position with the acquisition of two new repair centres on the south coast. The business has acquired the former AD Williams sites in Southampton and Lydd from the appointed administrators. Read more

Motofix Group has published a piece on LinkedIn entitled: ‘Navigating the challenges of motor body repair in the EV era’.

Brian Lennon of Castle Coachworks (Northampton) Ltd has published content on LinkedIn highlighting the challenges for vehicle repair sector following the Spring Statement 2025 and what can be done to mediate them. 

Fix Auto UK has continued its network expansion with the addition of two new franchise partners: Fix Auto Shrewsbury and Fix Auto Worthing.  

Revive! has strengthened its senior leadership team: Vlad Ichim has been appointed to the board in his new role as Director of IT and George Mullen has been promoted into the role of Training Manager.

Car firms fined for withholding recycling information

Ten carmakers and two industry groups have been fined a combined total of nearly £78m for withholding information about vehicle recycling.

BMW, Ford, Jaguar Land Rover, Peugeot Citroen, Mitsubishi, Nissan, Renault, Toyota, Vauxhall, and Volkswagen, and two trade bodies were fined by the UK’s Competition and Markets Authority (CMA). Read more

Commission proposes flexibility to help manufacturers comply with 2025 CO2 emission targets for new cars and vans 

The European Commission proposed a targeted amendment to the Regulation setting CO2 emission performance standards for new cars and vans. The amendment introduces a flexibility measure with their CO2 targets between 2025 and 2027. Read more

Electric cars: Tax benefits and incentives (2025)

Most European country offer fiscal support to stimulate market uptake of electric cars, but these tax benefits and incentives differ widely.

This 2025 edition offers a comprehensive look at the tax benefits and incentives for electric vehicles and charging infrastructure in the 27 EU member states, Iceland, Norway, Switzerland, and the United Kingdom. Read more

Tesla First Quarter 2025 Production, Deliveries & Deployments

In the first quarter, we produced over 362,000 vehicles, delivered over 336,000 vehicles and deployed 10.4 GWh of energy storage products. Read more

Volkswagen adds eHybrid variants to Multivan and Caddy Cargo line-ups

Volkswagen Commercial Vehicles is expanding its line-up of plug-in hybrid van options available in the UK, with the introduction of the Multivan eHybrid 4MOTION and the Caddy Cargo eHybrid. Read more

NIO Inc. Delivered 42,094 Vehicles in Q1, Up 40.1% YoY

NIO Inc. delivered 15,039 vehicles in March 2025, representing an increase of 26.7% year-over-year. The deliveries consisted of 10,219 vehicles from its premium smart electric vehicle brand NIO, and 4,820 vehicles from the its family-oriented smart electric vehicle brand ONVO. Read more

XPENG UK opens first retailer sites as new all-electric G6 SUV goes on sale

XPENG, one of the world’s leading technology-driven automotive brands, has opened its first UK dealerships, ushering in a new era of electric mobility and marking another major milestone in its UK journey. With locations in Nottingham and Southampton now open, the first UK retail spaces arrive alongside the launch of the XPENG G6, a next-generation battery-electric premium SUV that seamlessly blends cutting-edge innovation with real-world usability. Read more

ILC Industry Leader Interview:  Ashly De La Rosa, Business Development Director, Entegral

In this interview we catch up with Ashly De La Rosa, Business Development Director at Entegral to find out more about his career to date; glean his views on how the insurance industry is evolving; and learn all about the latest developments at EntegralRead more

Insurance premium drops slow in 2025

Motor and home insurance premiums are continuing to fall into 2025, but new data from Pearson Ham Group’s General Insurance Price Index suggests the rate of decline is losing pace – and market trends are beginning to diverge across customer segments and regions. Read more

EV Alert introduced to support repair safety

Thatcham Research has launched EV Alert, a new digital tool designed to support safe and efficient Electric Vehicle (EV) repairs by addressing one of the sector’s most pressing challenges: safely handling high-voltage (HV) components. Read more

Motor, buildings and travel insurance dominate complaints in latest ombudsman data

New analysis from market intelligence firm Insurance DataLab has revealed that five business lines account for nearly 70% of all general insurance complaints referred to the Financial Ombudsman Service (FOS) over the final quarter of 2024 – with motor insurance alone responsible for almost a third of all cases. Read more

Copart expands vehicle storage capacity with major Peterlee site upgrade 

Copart UK, a global leader in online vehicle remarketing and recycling, has announced a significant expansion of its Peterlee Operation Centre in County Durham, boosting its vehicle storage capacity to meet growing customer demand across the northeast of England. Read more

Cary Group announces acquisition of Autoglazing

Cary Group, which trades as National Windscreens in the UK, has acquired Masterglass Windscreens Ltd, trading as Autoglazing. The move extends National Windscreens capacity to serve customers efficiently throughout East Anglia. Read more

Motors officially relaunches Cazoo as its new flagship used car marketplace 

Cazoo is to become the new flagship brand in the Motors network after the firm announced a relaunch of the used car marketplace. 

The group has launched an all-new website for the Cazoo platform with bosses determined to transform the brand into a market leader. Read more

Bold EU action required to counter US tariffs threatening automotive suppliers 

As a reaction to the US tariffs, including a 25% lever directed at imported European cars, CLEPA stresses that the measures from the Trump administration negatively affect automotive suppliers and trade relations on both sides of the Atlantic. The association calls on European institutions to respond with unity and determination to safeguard the EU’s economy. Read more

Refuelling Reluctance: Nearly Half Of Drivers Wait Until Tank Is Almost Empty

A recent study from Uswitch car insurance has revealed that nearly half of UK motorists (49%) delay refuelling their vehicles until their fuel tank is less than a quarter full – with 22% pushing it to the limit and waiting until the warning light comes on. Read more

Fix Auto UK apprentice Teagan Whiteman has been named among the Team UK Long Squad that will now train to compete at the 2026 WorldSkills World Finals in Shangai.

Nathan Hoe, Autobody Repair Apprentice at Steer Automotive Group Sleaford is now working towards securing a place on Team UK to represent the nation at WorldSkills Shanghai.

Brett Wootton has stated a new role as Director of Operations at Impact Repair Centre Ltd.

Scott Smith has started a new position as Business Development Manager at Autoflow. 

Ant Yates has started a new position as Equipment Sales Specialist atA1 ADAS Solutions.

The IMI’s Board of Directors has appointed Sarah Sillars OBE, Hon FIMI, as its Interim Chief Executive Officer. She replaces Kevin Finn, who is stepping down.

Chris Downing has started a new position as Franchising Director at Stellantis.

Mike Wall has been appointed as Head of Insurance Relationships at Winn Group.

Darren Griffin has started a new position as National Parts Director at Artura.

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ARC360 News – Friday 28 March 2025

Industry-leading speaker line-up set for ARC360

The ARC360 Conference 2025, set for Thursday 22 May at the British Motor Museum, Gaydon, is set to be one of the most influential industry gatherings of the year.

With a focus on “A new era – the changing dynamics of a sector,” the conference will bring together leading insurers, repairers, vehicle manufacturers, and supply chain experts to explore the evolving landscape of motor claims and vehicle repair. Read more

Gemini ARC joined esure Group for a charity day with The Conservation Volunteers, supporting its Plant A Tree Scheme by planting around 250 trees at Haslam Park in Bolton.

KC Autos Stoke has received a 100% pass rate for its BS10125 audit.

Maldon ARC has had its second jig system installed by Car-O-Liner.

Motofix Group Oxford has celebrated a clear BS10125 Kitemark audit.

Chaplane ARC passed back-to-back audits with VWG and BS10125 all in one week.

Peggs ARC has passed its recent BSI Kitemark BS10125 audit.

Car Market Overview – April 2025

This monthly overview presents an update on the current state of the new and used car markets in the UK. We will be reporting on new car registrations up to the end of February 2025, as well as the latest activity in the used car market as of the date of this writing. Read more

EV drivers now clocking more miles than petrol car owners, Solera cap hpi reveals

Motorists in the UK are now driving further in electric vehicles (EVs) than in petrol-powered models, according to new data from Solera cap hpi, a global leader in vehicle lifecycle management. Read more

Is technology ruining new cars?

New research from Which? reveals that more than half of drivers are turning off safety tech in their cars with many finding the tech annoying, distracting or even dangerous. We explain why, and how to get the best from your current car or your next purchase. Read more

Volkswagen Group UK becomes a Silver Carbon Literate Organisation

Volkswagen Group UK has been named a Silver Carbon Literate Organisation (CLO), highlighting its dedication towards tackling climate change, reducing its carbon emissions, and commitment to working towards a zero carbon future. Read more

Safety: New parking features and advanced assistance systems

The new Škoda Enyaq and Škoda Enyaq Coupé offer an even higher level of active and passive safety, thanks in particular to their range of standard assistance systems, which has been further expanded with Side Assist and Crew Protect Assist. Read more

Chinese-owned car brands outsell Tesla in Europe in February

A total of 966,300 new passenger cars were registered in Europe last month, marking a decline of 3% compared to the corresponding month last year. According to JATO Dynamics data for 28 markets*, decreases in Germany, Italy, Belgium, the Netherlands, Switzerland and Ireland were the main drivers of this trend. Year-to-date registrations fell by 2% to a total of 1,962,850 units. Read more

Volkswagen Group cooperates with Valeo and Mobileye to enhance driver assistance in future MQB vehicles

Volkswagen Group is working with Valeo and Mobileye to upgrade the advanced driver assistance systems up to Level 2+ (‘enhanced partially automated driving’) in its upcoming vehicle portfolio based on the MQB platform. Launching in the next few years, this cooperation will improve safety and driving comfort in high-volume vehicles, addressing both customer expectations and regulatory requirements. Read more

Electrifying times for Nissan: Britain’s biggest car maker prepares for arrival of third generation LEAF and updated Qashqai e-POWER, plus new Juke EV coming in FY26

Nissan’s ongoing electrified product offensive will be powered up with the launch of two all-new electric vehicles in 2025 – and a third coming soon – as well as an update to one of its most innovative and popular technologies. Read more

US auto tariffs will hurt global automakers and US manufacturing at the same time

The European Automobile Manufacturers’ Association (ACEA) is deeply concerned by the US President’s announcement of additional tariffs on our sector. It comes at a watershed moment for our industry’s transformation and as fierce international competition mounts. Read more

ILC announces Mobility in Insurance Conference 2025

ILC is thrilled to launch the Mobility in Insurance Conference 2025, set to take place on Thursday, 16 October 2025, at the British Motor Museum, Gaydon.  

The groundbreaking event, in association with The CHO, will bring together key industry stakeholders to explore the future of mobility within the motor insurance sector. Read more

Car insurance premiums fall by 17% during last 12 months

Comprehensive car insurance premiums have fallen by 17% (£164) during the last 12 months, with UK motorists now paying £777 on average, according to the latest Confused.com Car Insurance Price Index in association with WTW, a leading global advisory, broking and solutions company. Read more

What Makes S&G Response the architects of accident management?

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At S&G Response, we pride ourselves on being the architects of accident management, constructing seamless processes that support insurers, fleets, brokers and drivers at every stage of their journey. But every expert build takes an incredibly careful process, and we’re pleased to say that we have our strategies down to a T. Read more

Rising costs of car ownership drive interest in subscription models

Research commissioned by vehicle subscription service Pivotal highlights the growing financial and logistical challenges of car ownership in the UK. Rising insurance premiums, maintenance costs, and time-consuming servicing requirements are prompting consumers to explore alternative mobility solutions. Read more

Van insurance premiums see modest 1.6% rise amid signs of decline

Quoted van insurance premiums rose 1.6% in the year to the end of February but prices are starting to fall, according to the latest Consumer Intelligence Van Insurance Price Index¹.

The three months to the end of February saw quoted premiums drop 0.8% as competition increased and providers started to cut rates. Read more

Enterprise Mobility bolsters community support with £155m commitment

Enterprise Mobility announced it will expand efforts to address food insecurity and advance social equity by committing more than £155m through its Fill Your Tank programme and ROAD Forward initiative. The grant funding will continue to strengthen communities where Enterprise Mobility operates in North America and Europe by supporting local nonprofit organizations and key partners. Read more

Sort ‘pothole plague’ or lose cash, councils warned

Councils in England must show how they are improving roads and tackling what the government describes as a “pothole plague” or lose out on millions of pounds in funding.

The Department for Transport (DfT) said local authorities’ road maintenance pot would be boosted by £500m from mid-April. Read more

Behind the skills gap – 35% of apprentices drop out early

The bodyshop industry is facing a well-publicised skills crisis and while apprenticeships are recognised as a key solution to long term workforce sustainability, the sector is losing too many promising young recruits before they qualify. Read more

Groundbreaking Research: The Consumer Struggle with Rising Collision Repair Prices

US: The Automotive Body Parts Association (ABPA) is proud to present “High Costs, Hard Hits: The Consumer Struggle with Rising Collision Repair Prices”, a comprehensive research report shedding light on the growing financial burden placed on American drivers due to soaring repair costs. Read more

Prasco UK reaffirms commitment to stable pricing amid rising business costs 

Prasco UK is assuring its valued customers it has no plans to increase prices across its range of replacement parts despite the rises to business costs that come into effect from 1 April 2025. Read more

Final Call: Showcase star apprentices in the IMI Skills Competitions 2025

The Institute of the Motor Industry (IMI) is making a final call for entries to the prestigious Skills Competitions 2025, with an emphasis on its Heavy Vehicle Technology and Body Repair streams as both have received fewer entries compared to last year. Read more

Roy Darch of Thatcham Research has started a new role as Senior Account Director, Insurance Data & Subscription Services.

Chris Payne, recently appointed Head of Direct Line Group Auto Services, has continued his support of the Automotive 30% Club with renewal of his silver membership.

S&G has become the latest investor in AutoRaise – supporting the next generation of skilled professionals in the vehicle repair industry.

A1 ADAS Group has become the latest School of Thought Automotive partner.

Michael Massey has been appointed as Brand Development Manager at Morelli Group.

Derren Martin founder of Black and Gold Consulting, and previously director of valuations at cap hpi, is consulting for Percayso Vehicle Intelligence (formerly Cazana) on a part-time basis.

Steve Hoe, Head of Academy & Organisation Development at Steer Automotive Group is a finalist in The Apprenticeship Guide Awards finalists for the Leadership in Apprenticeship Awards.

Satty Nanuwa has started a new role as National Sales & Partnership Manager at Repairify Europe.

IAM RoadSmart has announced the appointment of Shona Johnstone to the position of Chair, with outgoing Chair Stuart Donald QPM named Vice President.

The Institute of the Motor Industry (IMI) has announced that Kevin Finn, Interim Executive Chair of the Board, will be stepping down from his role, effective from 31 March 2025. He is superseded by Sarah Sillars OBE, Hon FIMI as Interim Chief Executive Officer.

The IMI Jobs Portal now supports work experience placements for school-aged pupils, connecting educators, businesses and learners under 16.

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ARC360 News – Friday 21 March 2025

Industry-leading speaker line-up set for ARC360

The ARC360 Conference 2025, set for Thursday 22 May at the British Motor Museum, Gaydon, is set to be one of the most influential industry gatherings of the year.

With a focus on “A new era – the changing dynamics of a sector,” the conference will bring together leading insurers, repairers, vehicle manufacturers, and supply chain experts to explore the evolving landscape of motor claims and vehicle repair. Read more

Solus Exeter– a brand-new state-of-the-art vehicle damage repair centre – has been officially opened. It’s the first fully electric-powered repair centre in the network.

ABL 1 Touch Group Ltd is set to open its 29th location in Adanac Park, Southampton at the end of the month.

Chichester Cars the brainchild of Tom and Harry Waller, has rebranded as Saxon Accident Repair Group.

QCD Autocentre Brackley has become the first repairer to join FixMyCar’s new approved garage network.

The ARC Group Chippenham is now officially a Renault and Dacia Approved Accident Repair Centre.

Allianz Partners UK extends roadside assistance partnership with Volvo Car UK

Allianz Partners UK has been reappointed as Volvo Car UK’s roadside assistance provider, extending its partnership for a further three years. Customers purchasing a new or used Volvo car – or servicing their car at a Volvo retailer – will continue to enjoy roadside assistance provided by Allianz. Read more

Volvo Cars harnesses AI and virtual worlds to advance vehicle safety

​Volvo Cars is leveraging artificial intelligence (AI) and advanced virtual environments to enhance the development of its safety software, including driver assistance systems (ADAS), with the goal of creating even safer vehicles. Read more

Study reveals European vehicle manufacturers drive economic growth

A recent study by the European Automobile Manufacturers’ Association (ACEA) has unveiled that every euro invested by European vehicle manufacturers generates over €2.5 in value added to the broader economy.

This significant finding underscores the pivotal role the automotive industry plays in Europe’s economic landscape.​ Read more

Allianz Partners signs MoU with Hyundai

Allianz Partners has signed a Memorandum of Understanding (MoU) with Hyundai Connected Mobility, Hyundai Motor Company and Hyundai Marine & Fire insurance. The four parties aim to develop together data-driven insurance products and to determine the best strategies for building and positioning Usage Based Insurance (UBI) products. Read more

JLR announces 150 new manufacturing roles supporting production of range rover electric and next-gen EVs

JLR has today announced it is recruiting 150 maintenance technicians in the West Midlands. The engineering roles are central to the luxury automotive’s Reimagine strategy, which will see pure electric versions of all of its brands launched by the end of the decade. Read more

Toyota Circular Factory: UK operation leads for Toyota in maximising the environmental benefits of end-of-life vehicle processing

Toyota Motor Europe (TME) has announced the establishment of the Toyota Circular Factory (TCF) to provide careful and systematic processing of vehicles at the end of their life to maximise the environmental benefits of recycling, repurposing and remanufacturing. Read more

ILC announces Mobility in Insurance Conference 2025

ILC is thrilled to launch the Mobility in Insurance Conference 2025, set to take place on Thursday, 16 October 2025, at the British Motor Museum, Gaydon.  

The groundbreaking event, in association with The CHO, will bring together key industry stakeholders to explore the future of mobility within the motor insurance sector. Read more

e2e Introduces PartsMarket to transform recycled parts sourcing

ILC Corporate Partner and ARC360 Partner e2e Total Loss Vehicle Management has unveiled PartsMarket, a revolutionary platform designed to streamline the sourcing of recycled vehicle parts for repairers and insurers. Read more

Businesses urged to prepare for National Insurance changes

With National Insurance (NI) thresholds set to change from 1 April, businesses across the UK are being encouraged to assess how the adjustments will impact their payroll costs. Employers and employees alike may see shifts in their contributions, making it essential to plan ahead. Read more

Cost of living crisis results in poor vehicle maintenance increasing risks for motorists

The ever-increasing pressures of the Cost-of-Living Crisis are taking an increasing toll on the UKs motorists. The release of a number of new surveys has revealed the true extent of the struggles many drivers are facing when maintaining their vehicles for use on UK roads. Read more

Enterprise Mobility Wins Third Consecutive Gallup Exceptional Workplace Award

Enterprise Mobility has earned the 2025 Gallup Exceptional Workplace Award (GEWA) for employee engagement, an award that recognizes the most engaged workplace cultures in the world. This is the third consecutive year Enterprise Mobility has been named a GEWA winner. Read more

Drivers warned of rise in moped scammers stealing people’s details

Drivers are being urged to avoid exchanging unnecessary details after an accident, such as pictures of their insurance certificate and driving licence, following a rise in a new crash for cash tactic involving identity theft – warns the Insurance Fraud Bureau (IFB). Read more

Celebrating Women in the Automotive Industry

In recognition of International Women’s Day 2025, AutoRaise spoke with Ruth Moring-Beale, Director of Strategy & Growth, to discuss her journey, the importance of integrity in leadership, and how businesses can attract and retain the next generation of talent. Read more

IMI responds to the Department for Work and Pension’s Green Paper – Pathways to Work

Renewed disabilities focus should drive greater investment into employability and upskilling

The Institute of the Motor Industry (IMI) has expressed cautious optimism over the Department for Work and Pension’s Green Paper – Pathways to Work – published yesterday. The automotive professional body states that increased policy focus on ‘economically inactive’ populations could well drive greater investment into employability and upskilling initiatives, which would be applauded by the automotive sector. Read more

Right To Repair – A Growing Trend for States Creating Compliance Challenges for Manufacturers

US: In 2023 and 2024, several U.S. states enacted extensive “Right to Repair” laws, reflecting a growing legislative focus on ensuring consumers have access to the parts and resources needed to repair their own products without relying on the product’s original manufacturer. As the “Right to Repair” movement continues to gain significant traction across the United States, it is critical that manufacturers understand these laws and how these laws will impact their individual businesses. Read more

SIXT van & truck turns to Geotab for predictive maintenance for its UK fleet

Geotab, a global market leader in connected transportation solutions, today announced a strategic partnership with SIXT van & truck. The landmark collaboration aims to enhance SIXT van & truck’s fleet management capabilities and elevate customer service standards for the company across the UK market.

SIXT van & truck will incorporate Geotab’s advanced telematics solutions into 6,500 commercial vehicles within its UK-wide fleet. Read more

Ben launches new support and resources in line with Neurodiversity Celebration Week

This Neurodiversity Celebration Week, automotive industry charity, Ben, has launched a range of new support options and resources focused on neurodiversity, to meet growing demand and raise awareness about this important topic across the sector. Full story

Andy Mcintosh, Stellantis UK Accident Repair Programme Technical & Audit Collision Manager is taking on the 2025 TCS London Marathon on 27 April in aid of Debra – the EB butterfly skin charity. Click here to show support.

Motofix Group has welcomed Ginny Etherington onboard as its new Head of Central Services.

Richard Cole has started a new position as Motor Engineer at Hastings Direct.

The FLP Group has announced that Andy Hartley has been appointed as new Technical Representative serving the north of the country.

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ARC360 News – Friday 14 March 2025

ARC360 Conference 2025: shaping the future of vehicle repair

The ARC360 Conference 2025 is set to be one of the most influential industry gatherings of the year, bringing together leading insurers, repairers, vehicle manufacturers, and supply chain experts to explore the changing dynamics of the motor claims and vehicle repair sector.

Taking place on Thursday 22 May at the British Motor Museum, Gaydon, this year’s conference will explore the theme: A new era – the changing dynamics of a sector. Full story

This week marked a major milestone for Fix Auto UK, as the network celebrates 20 years since its first franchise partner signed up to the pioneering concept of independent bodyshops working together under a single brand. Full story

KC Autos Blackburn received a 100% pass for its recent BS10125:2022 audit from BSI.

Mustoe’s (Fix Auto Caldicot & Bristol) is now an official Nissan approved bodyshop for the Caldicot area.

Autotech Group with four sites in Taplow, Slough, reading and High Wycombe has passed it latest BSI Kitemark.

R&R Autos has passed its BSI Kitemark BS10125:2022 audit.

Revive! North Yorkshire has launched to deliver smart repairs in areas including Harrogate, Northallerton, Catterick and Skipton.

BASF Coatings and NIO agree on strategic partnership for automotive coatings

BASF Coatings, a leading global supplier of innovative coatings solutions, and NIO, a pioneer in the global smart electric vehicle market, have announced the signing of a Letter of Intent (LoI) aimed at establishing a strategic partnership to enhance cooperation in the automotive coatings sector. This collaboration marks a significant step towards achieving a long-term and mutually beneficial relationship, focusing on automotive exterior coatings for NIO’s electric vehicles. Full story

Four Superbrains for the Neue Klasse: More intelligent, more efficient, more powerful

The BMW Group is the first automotive manufacturer to launch a completely newly developed digital nervous system for all drivetrain variants and vehicle segments. It is more intelligent, more powerful and more efficient and will be rolled out for the first time in the models of the Neue Klasse. Four high-performance computers, also called “Superbrains”, consolidate the computing power for the most important customer functions: infotainment, automated driving, driving dynamics, and basic functions such as vehicle access, climate control, and comfort. Full story

Lexus leads on BEV technology innovation, launching Steer-by-wire and virtual manual gear shifting

Lexus reaffirmed its strategic status as the battery electric vehicle technology leader in the Toyota group with the announcement of technical innovations it will bring to Europe’s BEV market in the coming year.

Hosting the world premiere of its new RZ luxury electric SUV in Brussels, the company revealed that this model will introduce both a steer by wire system and Interactive Manual Drive, a software-based system which replicates the experience of manual gear shifting. These innovations demonstrate how Lexus is combining advanced hardware and cutting-edge software to realise its ambitions to develop software-derived vehicles. Full story

Incentives needed to convert ‘electric sceptics’ to EV benefits  

The automotive industry has called on government to act fast to convert Britain’s electric sceptics to the benefits of EVs, by using purchase incentives to stimulate greater demand. Such measures would boost the market by a further 15% on top of current outlooks – delivering a total of two million new EVs by 2028, increasing business for chargepoints, insurance, maintenance and other sectors, whilst drastically reducing road transport emissions. Full story

Toyota expands its battery electric model range across Europe’s core segments

Toyota is delivering on its promise to introduce a series of new battery electric models to the European market, strengthening the role they play in the company’s multi-pathway technology approach to achieving carbon neutrality in the region by 2035. This week, Toyota has revealed the latest additions to its BEV range, demonstrating how concepts shown previously have been successfully developed into production-ready models. Full story

The most common car insurance claims

Accidental damage without injury – such as a collision where no one was hurt – is the most common type of car insurance claim, Which? research has found.Our survey of 4,719 car insurance customers who’d made a claim in the past two years revealed accidental damage without injury accounted for 49% of claims.  Windscreen damage came second, with 16%. While 12% of claims were for accidental damage with injuries, and 11% for theft or burglary. Full story

Drivalia appoints Motor Assist for accident management and mobility solutions

Drivalia has signed up Motor Assist to support its expansion with a range of accident management and mobility solutions. Full story

One in three school leavers struggle to find apprenticeships

The future of the accident repair industry depends on a strong pipeline of new talent and apprenticeships are a crucial way to bring young people into the sector, offering hands on experience and a direct path into skilled employment. However, similarly to employers, school leavers are also struggling to navigate the apprenticeship landscape. Full story

CarInsurent Reveals Emerging Trends in Rental Car Insurance Claims for 2025

Recent data analysis has identified significant trends shaping the landscape of rental car insurance claims. A detailed examination of industry patterns highlights key insights into claim frequency, common causes, and evolving consumer behaviours in rental car insurance. Full story

Government announces Implementation Programme for Automated Vehicles Act: What insurers need to know

The UK is taking significant steps towards integrating automated vehicles (AVs) into everyday life, with the recent launch of the Automated Vehicles Act Implementation Programme (AVAIP). This programme sets the stage for the safe deployment of self-driving vehicles on UK roads by 2027 and outlines a comprehensive framework for their regulation, trialling, and ongoing operation. Full story

Over 40 uninsured vehicles taken off Luton roads in just 8 hours

An intensive day of action has seen 43 uninsured vehicles taken off the road across Luton.

On 11 March, the Bedfordshire, Cambridgeshire and Hertfordshire Road Policing Unit (BCH RPU) and MIB (Motor Insurers’ Bureau) worked together to focus on LU1, LU2, LU3 and LU4 post code areas, reminding drivers it is their responsibility to ensure appropriate motor insurance is in place. Full story

Tracker and the Police shut down 60 illegal chop shops in 2024

Tracker and UK police forces uncovered a record 60 illegal ‘chop shops’ in 2024. This compares to just two chop shops found in 2020 and underlines the rapid growth of organised crime gangs in using chop shops to dismantle stolen cars, strip them of parts and sell them on for profit. It’s a lucrative business for the unscrupulous, but in 2024, not only did Tracker and the police shut down an unparalleled number of chop shops, but they also made significant strides in outsmarting thieves by making 144 arrests – an increase of 80% year-on-year. Full story

Government must act on car insurance costs

The DUP’s Upper Bann MP Carla Lockhart is seeking an urgent meeting with the Transport Secretary to discuss how Government will tackle the dramatic rise in car insurance premiums, which have increased by 42% in the last financial year, according to the Office for National Statistics. Full story

Repairify Italia celebrates one year of growth and success

In February 2025, Repairify Italia is celebrating its first anniversary, marking a year of considerable growth and success. Since its launch in 2024, the company has quickly established itself as a leading supplier of remote diagnostic products and services for the independent aftermarket and glass repair sectors across Europe.

Paul Barton has started a new role as Network Relationship Lead at Avant Repair Network.

Andy Geary has been promoted to Technical Consultant Manager at LKQ Bodyshop Division (UK & ROI).

Rob Larmour has joined Flock Mobility as Head of Operations.

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ARC360 Weekly News – Friday 7 March 2025

ARC360 conference to explore the future of vehicle repair

The ARC360 Conference 2025 is the must-attend event for professionals in motor claims, vehicle repair, and mobility. Taking place on Thursday 22 May at the British Motor Museum, Gaydon, this year’s conference promises unparalleled insights, networking opportunities, and cutting-edge discussions on the evolving dynamics of the industry.

With the theme ‘A New Era – The Changing Dynamics of a Sector’, ARC360 2025 is set to bring together industry leaders, including over 25 leading insurers, 80+ key repairers, and more than 10 vehicle manufacturers, alongside influential voices from across the supply chain. Full story

Fix Auto UK, which now falls under the banner of being part of the Advantage Group of Companies, has been named as a finalist for the best Diversity, Equity and Inclusion (DE&I) for Mental Health Strategy in the 2025 InsideOut Awards.

SMART Bodyshop Solutions Group has opened its 10th site in Swansea – a 19,000sqft facility expanding its coverage from Swansea to the Pembrokeshire Coast and West Wales.

A1 ADAS Group has acquired West Midlands-based Autocalibration. The business will retain its brand name and become a subsidiary of the A1 ADAS Group.

Commercial Colours has become the latest business to achieve the VBRA Elite Truck & Van Structural Standard.

Revive! Auto Innovations has unveiled its new ‘Turbocharge’ growth plan, the target of which is to hit £40M in network sales by 2028.

Autoglass is now the primary vehicle glass partner for Gregory Group. With over 1,200 vehicles in its fleet, Gregory Group is one of the UK’s leading logistics providers.

FMG Repair Services has committed to achieving 15% of its technical workforce fulfilled through apprenticeships by 2026.

Drive Motor Retail Bodyshops have achieved BSI PAS 2060 Carbon Neutral Certification for the third year in a row.

Chesterfield Car Clinic has achieved a positive recommendation for the BS10125 Standard.

Preventing distracted driving

How can OEMs deliver crucial data and information to drivers without impacting attention and safety? Driving distractions are a growing concern in modern transportation. In the UK alone, distracted driving caused 458 fatalities in 2022 – a 51% increase compared to deaths caused by speeding. Meanwhile, in the US distracted driving accounts for over 3,000 deaths annually. Full story

MINI Cooper Electric and Audi A6 e‑tron gain five-star ratings

The latest results from Euro NCAP’s new car safety tests show that when it comes to choosing a safe car, size isn’t everything. The latest Mini Cooper E and Audi A6 e-tron were awarded a maximum five-star Euro NCAP rating, illustrating how size and cost is no barrier when it comes to choosing a safe car. Full story

Mobility for everyone: with the ID. EVERY1, Volkswagen is providing a preview of an entry-level electric model

Since the Beetle, Volkswagen has been enabling affordable mobility for millions of people with compact and likeable cars. With the ID. EVERY1 concept car, the German car manufacturer is now showing an entry-level all-electric model. Volkswagen will launch the production version in 2027 – with a starting price of around 20,000 euros. Full story

EVs account for one in four new car registrations in flat February market

The UK new car market fell slightly in February, down -1.0% to 84,054 units, according to the latest figures from the Society of Motor Manufacturers and Traders (SMMT). Electrified vehicle uptake continued to grow, with plug-in hybrid vehicles (PHEVs) rising 19.3% and hybrid electric vehicles (HEVs) up 7.9%. Battery electric vehicle (BEV) registrations were up by 41.7% to 21,244 units, securing a 25.3% market share compared with 17.7% a year ago. Full story

Electric vans up as overall market contracts in February

Demand for new light commercial vehicles (LCVs) fell by 19.3% in February to 14,476 units, according to the latest figures published by the Society of Motor Manufacturers and Traders (SMMT). The third consecutive monthly decline led to the month’s lowest outturn since 2020. Full story

Hyundai pairs up with Yandex spinoff Avride to develop robotaxis

Hyundai Motor Company and Avride have agreed to jointly develop autonomous vehicles in a tie up that will deepen the relationship between the two companies. Full story

In a class of its own – here is the all-new, fully electric Volvo ES90

Volvo has unveiled its first fully electric model that’s not an SUV. Priced at £69,000, the ES90 hatchback has a range well in excess of 400 miles. The Swedish brand is positioning the 5m-long ES90 as its technological flagship, thanks to a series of advanced features and mighty computing power that will allow it to be extensively updated and refreshed over the air with new, additional features during its lifetime. Full story

Women in automotive spotlight: Can you identify any challenges you’ve overcome as a woman in this industry?

The women in our industry face challenges unique to them, but their ability to turn obstacles into opportunities is nothing short of inspiring.

At the NBRA, we’re proud to showcase women who have not only built successful careers but have become leaders and mentors, helping shape the future of automotive repair. Full story

Industry leaders collaborate to develop new sustainability standard

As the automotive industry faces growing environmental pressures, a number of leading companies have united to create a new sustainability standard following the planned phase-out of PAS2060.

The initiative, known as ARIES (Accident Repair Industry Environmental Standard), is designed to provide a structured, measurable, and inclusive framework for reducing carbon emissions across the vehicle repair sector. Full story

NWVA makes new appointment to SVR team

Following the success of supporting Police forces across the country in recovering stolen vehicles, NWVA recently launched their dedicated Stolen Vehicle Recovery division – designed to alleviate pressure on the Police whilst expediting the speedy and safe return of stolen vehicles.

Joining the team in heading up ‘SVR’, is Phil Pentelow, who has 18 years’ experience working for Essex Police, the last five spent on the Stolen Vehicle Intelligence Unit (SVIU). This work included stolen vehicle examination, tracking and recovery. Full story

ACSO calls for root and branch review of OIC Claims Portal

The Association of Consumer Support Organisations (ACSO), which represents consumers in the civil justice system, has called for a government review to determine the success or failure of a raft of recent personal injury legal reforms. The call comes as the Official Injury Claim portal (OIC), which processes minor injury claims worth less than £5,000, approaches its fourth birthday, with more than one million claims submitted and around 300,000 processed. Full story

Motor insurance premiums continue to slow and home insurance premiums fall for third consecutive month

The latest General Insurance Price Index from Pearson Ham Group for February 2025 shows that motor insurance premiums continued to decline, but at a slower pace. Prices fell by 0.9%, marking the smallest monthly decrease in the past 12 months and bringing the annual movement rate to -19.3%. Full story

Call to close drug-driving roadside test loophole

The government is being urged to update drug-driving legislation and allow police to take evidential saliva tests at the roadside. Currently, if a driver tests positive at the roadside, police must obtain an evidential blood sample, which is not always possible. Even when it is, there can be a delay of up to six months before results return from the laboratory, during which time the offender remains free to drive. Full story

Could self-healing asphalt end the UK’s pothole problem?

Self-healing asphalt roads, created from biomass waste and developed with the aid of artificial intelligence (AI) technology, could be used to tackle the UK’s pothole crisis.

A research team comprised of experts from Swansea University, King’s College London, and scientists in Chile are designing a new type of self-repairing asphalt that can repair its own cracks without the need for human intervention or maintenance. Full story

Motorists applaud government’s decision to abandon Graduated Driver Licensing for young adults

New research conducted by training and compliance expert TTC, found that 60% of adults it surveyed welcomed the Government’s decision to abandon plans for a graduated driver licensing (GDL). The scheme would have placed a set of restrictions on new drivers aged 17-24, who have recently passed their practical test for an initial period of time. Full story

EV battery services centre to open in Rugby

Cox Automotive and DHL Supply Chain have teamed up to deliver a large scale battery management and maintenance operation in the UK, with the opening of a dedicated space for battery services within DHL’s 146,000-square-foot EV Centre of Excellence in Rugby, UK. Full story

New car appetite ramps up ahead of key selling month as Auto Trader reports record start to 2025

The latest data from Auto Trader points to a promising month ahead for the new car market with the automotive platform reporting a significant rise in interest from consumers for brand new cars. Visits to its new car platform increased 15% month-on-month (MoM) in February, whilst year-on-year (YoY) it jumped by a massive 23%. Full story

Claudio De Freitas has started a new role as National Leasing & Contract Hire Manager at BYD Europe.

Lucy Ashmore has been appointed as Operations Director at Drive Further.

Kevin Healey has started a new role as Image Engineer at Copart.

Phil Pentelow has joined the Stolen Vehicle Recovery (SVR) division at NWVA Group as Stolen Vehicle Recovery Manager.

Kia UK has announced that Steve Hicks has been appointed Marketing Director, with Sanka De Silva taking on the role of Sales Director.

The FLP Group has appointed Alistair Payne to the role of Technical Representative for the Midlands and Wales.

Sarah Tottle has joined Polestar UK as Head of Fleet.

Manny Lewis will join National Highways on 10 March 2025 as a Non-Executive Director. 

Clinton Riemens has started a new position as Manager EMEA Body Repair Network at Tesla.

Nikolay Boychev has stepped into the role of Lead Body Repair Network Manager EMEA at Tesla.

Phil Jerome has joined FMG as its new Sales Director – Fleet.

Dale Wyatt has joined RWA Automotive as a new advisory board member to expand its business intelligence services to car manufacturers.

Elaine Duffy has started a new role as ESG & Compliance Manager at Allscreens Nationwide.

Blackthorn Repair Management has appointed Stephen McKenna as Head of Technical.

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Bodyshop | Environment | People | Supplier | Training | Vehicle Repair | Words

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ARC360 conference to explore the future of vehicle repair

The ARC360 Conference 2025 is the must-attend event for professionals in motor claims, vehicle repair, and mobility. Taking place on Thursday 22 May at the British Motor Museum, Gaydon, this year’s conference promises unparalleled insights, networking opportunities, and cutting-edge discussions on the evolving dynamics of the industry.

With the theme ‘A New Era – The Changing Dynamics of a Sector’, ARC360 2025 is set to bring together industry leaders, including over 25 leading insurers, 80+ key repairers, and more than 10 vehicle manufacturers, alongside influential voices from across the supply chain.

Whether you are a business owner, decision-maker, or industry specialist, this is your opportunity to gain a competitive edge in an industry undergoing rapid transformation.

This year’s event boasts an exceptional roster of industry leaders, offering exclusive insights into the challenges and opportunities shaping the future of vehicle repair.

Key speakers already confirmed include:

  • Chris Downing, Head of Sales and Operations, Stellantis
  • Adrian Furness, CEO, Activate Group
  • Michael Golding, Network Manager, Allianz
  • Paul Llewellyn, Head of Claims (Motor), Ageas
  • Eddie Longworth, CEO, e2e
  • Peter Randhawa, Director of ESG & Special Projects, Steer Automotive Group
  • Martyn Rowley, Executive Director, NBRA & VBRA Commercial
  • Vic Turner, CEO, NARG
  • Andy Whatmough, Managing Director, S&G Response

Also on hand throughout the day will be BTCC rising star Ronan Pearson who recently signed to Toyota Gazoo Racing UK for its 2025 Kwik Fit British Touring Car Championship campaign.

Further names are set to be revealed in the coming weeks.

The event promises to deliver one of the most engaging, interactive and future focused events in the motor claims/vehicle repair calendar providing:

  • an understanding of the current market dynamics, the impacts they are having and what it means for the future of business
  • an insight into what is top of insurer priorities and what solutions you can offer
  • chance to contribute to how all stakeholders have a role to play in making the industry ‘future fit’
  • interaction with industry experts on how their specific sectors are evolving and the opportunities it is creating
  • the ability to align with the opportunities the future industry will bring

ARC360 2025 is proudly supported by its Corporate Partners: BASF, CAPS, Entegral, Enterprise, NWVA, Mirka, S&G Response, and Solera Audatex; Partners: e2e, Prasco, and Repairify, along with Vehicle Manufacturer Partner: Stellantis. Onyx and Thatcham Research join as event sponsors, reinforcing the conference’s reputation as a key industry gathering.

Secure your place now and be part of the conversation shaping the future of vehicle repair. For ticket bookings and sponsorship opportunities, contact Liane at liane@iloveclaims.com.

For a glimpse of last year’s insights, visit ARC360 2024 Recap

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ARC360 News – Friday 28 February 2025

Brothers Dan and Ashley Mustoe have opened their second Fix Auto UK repair centre, honouring the promise they made upon joining The Group less than 12 months ago.

iRG Repair Group’s state-of-the-art Cardiff repair facility has received its updated BSI Kitemark certification, officially approving it for structural aluminium repairs.

XL Motors has demonstrated an eight per cent reduction in absolute emissions and a 12% reduction in emissions intensity during its recent PAS 2060 audit.

Grainger Motor Group has opened its sixth Kia showroom in Stapleford, Cambridgeshire.

Dawsongroup has adopted epyx’s 1link Service Network to manage service, maintenance and repair (SMR) for its 13,000-van fleet.

Core Diagnostics has been presented with its IMI Approved Training Centre Award.

Revive! Auto Innovations has delivered just under £24m in network sales during 2024, up 13% year-on-year.

Vehicle production down in January as sector faces global headwinds

UK vehicle production declined by 17.7% in the first month of the year, with factories turning out 71,104 cars and 6,908 commercial vehicles (CVs) for a total of 78,012 units, according to the latest figures published by the Society of Motor Manufacturers and Traders (SMMT). The performance follows a bumper January last year, when car and CV output surged by 21.0% and 27.5% respectively, and reflects weakness in key markets, notably the EU, China and the UK itself, combined with planned model changeovers. Full story

Faster and further than any Volvo car before: new ES90 adds 300km in 10 minutes and goes 700km on one charge

How about a new, fully electric Volvo car that can go just that little bit further with less charging time? The upcoming Volvo ES90 does exactly that, thanks to our new 800V technology which makes its debut in our latest fully electric model. Full story

Stellantis publishes full year 2024 results

Stellantis has reported that annual net revenues last year were £129.7bn, a 17% fall on 2023, while net profits were down 70% to £4.5bn. John Elkann, Chairman, said, “We are firmly focused on gaining market share and improving financial performance as 2025 progresses.” Full story

Aston Martin to cut 170 jobs in cost-cutting drive

Luxury carmaker Aston Martin is planning to cut 170 jobs in a bid to drive down costs and turnaround a struggling share price. The plans involve axing five per cent of its global workforce, which it estimates will save around £25m. Full story

Maextro S800 luxury sedan released in China as Maybach rival with 6C charging

The Maextro S800 luxury sedan was officially released in China as the domestic rival for the Mercedes-Benz Maybach S-Class. The S800 has all-electric or range-extended powertrain options, 32 ADAS sensors, and up to 635 kW (852 hp). Full story

Stellantis expands its Eurorepar parts range

Following the successful launch of Eurorepar Body Parts last year, Stellantis has announced that the range has been extended with an additional 20 new bumpers and 14 front grilles.  This brings the total number of Eurorepar body parts available to 254, covering a wide range of popular models across the Stellantis passenger car and commercial vehicle brands. Full story

BMW delays electric Mini over ‘uncertainty’

BMW has confirmed it is delaying the reintroduction of electric vehicle production at its Oxford Mini plant. The vehicle manufacturer said “multiple uncertainties facing the automotive industry” had led to its decision to pause work on the £600m upgrade of its plant in Cowley. Full story

Dacia announces a sub-£15k electric city car

Dacia has announced it will be bringing a budget-friendly new city electric vehicle specifically designed for Europe. Bosses promised the yet-to-be-named EV will cost less than £15,000 and be available in just 16 months – meaning it should be here in 2026. Full story

ILC forges partnership with BTCC rising star

ILC, in collaboration with Ben Taylor, Business Development Director – Verisk Claims (Automated Insurance Solutions), has forged an exciting partnership with BTCC rising star Ronan Pearson for the 2025 season. Full story

New Generation interview: Jack Meekings, Head of Network, Engineering and Audit, Innovation Group

Here, we talk to Jack Meekings about how a casual enquiry about Saturday work ignited a long and varied career in the industry, and what impact he thinks Chinese models will have on automotive claims and repairs. Full story

Survey unveils key barriers to employing apprentices

A recent survey conducted by Apprenticeship Central has highlighted the primary obstacles businesses face when considering apprenticeships with the most common being a lack of time for training, concerns about cost and difficulty finding suitable candidates. Full story

New legislation on theft devices marks important step in vehicle security evolution, says Thatcham Research

The UK’s leading automotive risk intelligence organisation, Thatcham Research, welcomes the government’s new Crime and Policing Bill targeting electronic devices used in vehicle theft, while emphasising the need for a comprehensive approach to combat increasingly sophisticated criminal operations. Full story

Car repair costs accelerate to ‘all time high’

The rising cost of car repairs is hitting consumers and repairers hard according to Warranty company AutoProtect which said its average warranty claim in 2024 was £502.07, up 9% year-on-year. AutoProtect cited the Motor Ombudsman’s latest annual survey of vehicle repairers, more than half of repairers expect motorists to reduce essential repairs to save money. Full story

Inspiring the Next Generation at ‘Future First’ Insight Day

Auto Windscreens recently opened its doors to 15 Level 1 students from Chesterfield College for its inaugural ‘Future First’ Insight Day, held during National Apprenticeship Week. The event was organised in partnership with social mobility charity, Future First, to encourage young people to explore career opportunities in the automotive sector. Full story

Local authorities need more funding to improve road safety

Government recently pledged an additional £1.6bn to tackle the pothole plague that some are calling a “national embarrassment”. However, this won’t begin to put a dent in the backlog of potholes that plague the nation as it’s estimated that £15.6bn is needed to repair the local road network. Zurich reported a 19% increase in damage-related claims last year, with potholes causing £2.6m worth of damage to vehicles. Full story

New car registrations down 2.6% in January; EVs take 15% market share

In January, battery electric vehicles (BEVs) made up 15% of the market share, up from the low baseline of comparison of 10.9% in January 2024. Hybrid-electric vehicles surged ahead, commanding nearly 34.9% of the market and becoming again the first most preferred choice among EU car buyers. Meanwhile, the combined market share of petrol and diesel cars fell to 39.4% in January 2025, down from 48.7% one year ago. Full story

£120m to roll-out more electric vans, taxis and motorbikes

Drivers, cabbies and businesses are set to benefit from £120 million in government funding to make the switch to cleaner vans, wheelchair accessible vehicles and taxis easier, faster and cheaper. Future of Roads Minister Lilian Greenwood confirmed that the department is extending the Plug-in van grant for another year, to help van drivers and businesses transition to zero emission vehicles. Full story

The IGA seeks industry input ahead of crucial meeting

The Independent Garage Association (IGA) is calling on independent garage owners and operators to provide critical input ahead of a key meeting regarding the long-standing MOT fee freeze and the financial impact of the recent Autumn Budget. The IGA has been invited to discuss these pressing issues at a meeting on 11March, with the office of Lilian Greenwood MP. Full story

Ross Pengilly has started a new position as Director of Automotive Industry Solutions at Powerverse.

Mike Slater has taken on a new role as Head of Network for Blackthorn Repair Management.

Plasnomic, a groundbreaking initiative dedicated to revolutionising plastic repairs in the collision industry, is proud to announce Brian Driehost as CEO. 

FAI Automotive has appointed Lewis Wykes as Head of Sales (UK and Ireland).

The former chief executive of the National Transport Authority Anne Graham has been appointed chair of the Road Safety Authority.

Bentley Motors has announced the appointment of Axel Dewitz as Board Member for Finance and IT.

First Line has welcomed Kevin Neaverson as Commercial Director.

Audatex UK has restructured its crash repair team with the appointment of Joe Baynham to the BDM role.

Tim Moss has been appointed as the new Chief Executive of the Driver and Vehicle Licensing Agency.

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ARC360 News – Friday 21 February 2025

ARC360 conference set to unlock the future of vehicle repair

With the motor claims, vehicle repair and mobility sectors continuing to undergo significant change, ARC360’s 2025 conference is set to offer a unique opportunity to stay ahead of the curve.

Taking place on Thursday 22 May at the British Motor Museum, Gaydon, the event is already set to bring together over 25 leading insurer brands, more than 75 key repairers and in excess of 10 vehicle manufacturers, along with some of the industry’s most influential supply chain voices. Full story

Leading voices in the UK automotive repair industry came together at Oulton Park for the AutoRaise Power Panel, a discussion on the future of apprenticeships, industry perception, and breaking down barriers to entry.

Solus, an Aviva company, has announced that Managing Director Simon Smith has become a gold member of the Automotive 30% Club.

Fix Auto UK has appointed Fix Auto Bedford to its network. Formerly known as Quality Repair Centre or QRC for short, the business is owned by Marcin Macioszek and serial entrepreneur Ali Khan.

As an NBRA partner, ILC attended the Ageas Group and NBRA/VBRA Equipment EXPO in Wolverhampton this week, which explored the latest innovations.

Elder and Paton’s Angus Site is now officially a Tesla Approved Bodyshop.

Karen Jakes from Thatcham Research and Martyn Rowley from the NBRA have passed the £25,000 fundraising barrier. They are Trekking the Sahara Desert to raise funds for BEN.

Bolton-based Perfect Finish has passed its latest BSI Kitemark BS10125:2022 audit with 100% compliance.

Perfect Paint is now an official approved Genesis Select Accident Repairer for the Milton Keynes area.

Gillbrand Accident Repair has announced it will offset the costs of installing nine EV Chargers with solar roof panels that will generate 70KWH per hour.

SprayStyle Body Masters has announced it will unveil a new bodyshop in Newcastle-Under-Lyme this summer. To support the development it has appointed automotive Director Dave Willet.

On 7-8 June Lloyds Motor Group Bodyshop Manager Tim Parkinson will take on the Cateran Yomp in aid of the Army Benevolent Fund.

Fix Auto Basingstoke is now PAS2060 certified, meaning its vehicle repair services are fully carbon neutral.

Liam Kenny Motor Body Repairs has successfully passed its latest Mercedes-Benz audit.

Stellantis unveils STLA AutoDrive, hands-free and eyes-off autonomous technology

Stellantis has unveiled STLA AutoDrive 1.0, the Company’s first in-house-developed automated driving system, delivering Hands-Free and Eyes-Off (SAE Level 3) functionality. STLA AutoDrive is a key pillar of Stellantis’ technology stragety, alongside STLA Brain and STLA Smart Cockpit, advancing vehicle intelligence, automation and user experience. Full story

Polestar adds car keys in Apple Wallet, enabling users to lock, unlock, and start their vehicle with iPhone and Apple Watch

Thanks to an over-the-air (OTA) software update, Polestar 3 customers can now enjoy the convenience and added benefits of their car keys in Apple Wallet. Drivers can automatically unlock or lock, and start their vehicle while leaving their iPhone in their pocket or by simply wearing their Apple Watch. Full story

Fireman Access, an exclusive innovation by Renault Group, is now available with a free licence

Renault Group has decided to make the Fireman Access patents freely available to the entire automotive industry. Car manufacturers and parts suppliers can now obtain a free licence for this innovation through the open collaborative platform at www.renault.fr/universalpatent. In return, as part of this collaborative principle, licensees agree that any upgrades will be made available to other members of the community. Full story

Toyota develops new fuel cell system, contributing towards a future hydrogen society

Toyota has announced development of a third generation fuel cell (FC) system as part of its continuing efforts towards realising a hydrogen society. The all-new system is designed to meet the particular needs of the commercial sector, offering the same durability as conventional diesel-powered engines. Full story

Kia February’s front runner as UK’s hottest used car

Auto Trader has revealed the hottest used cars in February, with Kia models taking the top two spots. Both the Kia Ceed (petrol, up to a year old) and the Kia Carens (5-10 years old) are currently taking an average of just 11 days to sell, which is significantly faster than the overall market average of 29 days. Full story

NBRA challenge to non-payment of repairers by EDAM administrators

It has been reported that at least 93 bodyshops are unlikely to receive any payouts on the money owing since EDAM went into administration. The NBRA suggests the number of bodyshops who will not get paid is even higher than the number reported, but is working to challenge to the non-payment. Full story

AutoRaise Power Panel sparks industry action at Oulton Park

Leading figures from the UK’s automotive repair sector gathered at Oulton Park for the AutoRaise Power Panel, a landmark event designed to tackle the pressing issues facing the industry. Chaired by outgoing Dave Sargeant and incoming Simon Smith, the discussion focused on shaping the future of apprenticeships, changing industry perceptions, and removing barriers to entry for new talent. Full story

Enterprise Car Club announced as the new provider for Newcastle City Council

Enterprise Car Club has been announced as the new provider for Newcastle City Council, offering Newcastle businesses and residents access to pay-as-you-go vehicle hire from a wide range of locations across the city. Vehicles are provided by Enterprise Car Club from designated parking bays in the city centre and in residential areas. Full story

Thatcham Research partners with Elixirr to deliver more value for its insurance members

Elixirr, the established, global award-winning challenger consultancy, has partnered with Thatcham Research, the leading provider of automotive risk intelligence. Elixirr will deliver greater value for Thatcham Research’s members through its custom-built Value Optimiser model. Full story

National Windscreens announces new site in Luton

National Windscreens continues to expand its UK network with the opening of a purpose designed, 4,600 sqft fitting and calibration centre in Luton. This new centre is designed to meet that demand, with four fitting and calibration bays, complete with specialist LED lighting that facilitates use of the latest ADAS calibration technology by highly trained technicians. Full story

Annual Press Conference on February 28

On Friday, February 28, 2025, the Annual Press Conference of BASF SE will be held in Ludwigshafen, Germany. At 11am. (CET) BASF’s Chairman of the Board of Executive Directors Dr. Markus Kamieth and CFO Dr. Dirk Elvermann will present the 2024 financial results. Full story

Elevating polishing with the help of the new Mirka AIRP 300

Mirka UK is expanding its robotic polishing tool range with the launch of the new Mirka AIRP 300, a cutting-edge solution designed for high-precision and high-efficiency polishing. This new rotary polisher provides an alternative to traditional oscillating polishers and is suitable for use across a range of industries, including automotive. Full story

International Assistance Group expands NWVA partnership

International Assistance Group has expanded its relationship with NWVA Nationwide Assistance Group, by selecting them as Assistance Partner for roadside assistance solutions in Spain. Full story

Colleges Week 2025: Building brighter futures using WorldSkills UK benchmarking resources

Colleges Week 2025, organised by the Association of Colleges (AoC), will take place from Monday 3 to Friday 7 March. This year, the focus will be on celebrating the vital role that colleges play in shaping brighter futures for learners, giving them the skills and confidence to succeed in the workplace. Full story

New Careers Advice Toolkit empowers young people to explore apprenticeship and technical career paths

WorldSkills UK has launched a new Careers Advice Toolkit designed to inspire and empower young people to explore apprenticeship and technical career opportunities. This easy-to-use digital resource provides engaging employability skills and career information, helping students make informed decisions about their future. Full story

VRAC’s Parts Platform will have an estimated 5 million+ parts

In an era where technology is evolving at an unprecedented pace, a ground-breaking new Parts Platform led by the Vehicle Recyclers’ Association Certification (VRAC), is setting a new standard for innovation across our industry. Full story

FMG Repair Services launches in-house skills competition across the UK

Accident repair specialist FMG Repair Services continues its support of the next generation of industry talent with the creation of an automotive body repair competition for its apprentices. Full story

Supreme Court allows NFDA to intervene in motor finance case, Treasury bounced out

The National Franchised Dealers Association (NFDA) has been given permission to intervene in the motor finance case taking place in the Supreme Court. It emerged that the Treasury had not been given permission to intervene and will now have to watch events from the sidelines. Full story

Government apprentice requirement reduction a ‘bad fit’ for automotive

Government plans to reduce maths and English requirements for apprentices over 19 could increase overall numbers says Easy2Recruit, but the agency helping garages hire overseas talent is urging the automotive sector to instead work to attract higher-qualified candidates who would thrive in the high-tech industry of tomorrow. Full story

Lloyds puts aside a further £700m for compensation over car finance scandal

Lloyds Banking Group has been forced to put aside a further £700m for potential compensation over the ballooning car loan commission scandal, in a move that knocked its annual profits by 20%. The latest provision brings the sum it will hold back for payouts to almost £1.2bn. Full story

Number of supercars in the UK hits new record with more than half Ferraris

New research has revealed that the number of supercars in the UK is up 4% as the total hit 23,323 for the year ending June 30, 2024. The data from accountancy group UHY Hacker Young showed that Ferrari was the most popular supercar brand in the UK, with 14,714 currently on the road. Full story

Plugged-In: EV Collision Insights 2024 Year in Review

Claims frequency for collision-damaged, repairable battery electric vehicles (BEVs) rose to 2.71% in the US and 3.84% in Canada in 2024, a year-over-year increase of 38% and 34% respectively. US total loss frequency for BEVs increased to 10.2% in 2024 (up from 8% in 2023). Full story

Quarter of drivers affected by bright headlights drive less at night as a result

A quarter of drivers (25%) who find vehicle headlights too bright are driving less at night as a result, while 22% say they wish they could, a major new study on headlight glare from the RAC shows. Findings from what is believed to be the most in-depth research into motorists’ views on the issue reveal that three-quarters (75%) of those who drive less do so because intense headlights make the experience uncomfortable or more difficult. Full story

Industry Insights has welcomed Alan Cottrill to the motor claims business consultancy team.

Charlie Holmes, Customer Services Executive at Thatcham Research, is running the Reading Half-Marathon to raise funds for Ben.

More Insights

Repair sector urged to act now to secure apprenticeship talents

Bodyshop | Mobility | People | Supplier | Technology | Training | Vehicle Repair | wellbeing | Words

14-04-2025

Steer unveils flagship Farnham facility 

Bodyshop | Environment | Mobility | People | Supplier | Vehicle Repair | Words

09-04-2025

Repair sector urged to act now to secure apprenticeship talents 

Bodyshop | Environment | People | Supplier | Training | Vehicle Repair | Words

09-04-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners