ARC360 News – Friday 2 May 2025

ARC360 2025 agenda unveiled: shaping the future of vehicle repair 

ILC and ARC360 are excited to announce the release of the full agenda for the ARC360 Conference 2025, taking place on Thursday 22 May at the British Motor Museum, Gaydon. 

Centred around the theme ‘A new era – the changing dynamics of a sector’, the event brings together industry leaders, decision-makers, and innovators from across the motor claims and vehicle repair ecosystem to explore the issues shaping the industry today and tomorrow. Read more

MJ Warner Accident Repair Centre has successfully passed another BS10125 CARSQA Audit 

Samantha Jane Nicol has joined Cosmetic Repair Solutions (CRS) as its Bodyshop Business Development Manager/Marketing Manager.

Steer Prestige High Wycombe has been named UK Bodyshop of the Year by Bentley.

Andy Higgs has started a new position as Territory Manager at Komoo

KC Autos Manchester and KC Autos Liverpool have both passed the BS10125:2022 audit this week. 

Phil Gatens has been appointed as Commercial Director at Axioma Europe. 

BMW: joy of driving will survive autonomous car era 

BMW has promised the “joy of driving” will never go away and it will continue to invest in dynamic “fun and capability” in future models, in parallel to the development of advanced self-driving technologies. Read more

Toyota Finds Intersection-ADAS Outperforms Human Drivers in Crash Avoidance 

In a study conducted with Virginia Tech, Toyota found ADAS developed to address intersection crashes activated in 93% of crashes, compared to human drivers, who only avoided 82%. Read more

JLR drives over £100m of value from reuse initiatives to cut waste as it transforms its industrial operations for electrification

JLR is reducing waste across its industrial operations in the UK and Europe through a £100m reuse, refurbishment, repurposing and recycling drive. Read more

Kia launches UK PBV commercial vehicle strategy 

Kia UK has revealed its PBV commercial vehicle plans for the nation at the 2025 Commercial Vehicle (CV) Show, including a dedicated brand-new dealer network to supply sales, after sales and servicing for Kia’s PBV products. Read more

Volvo Cars reports Q1 2025 results, launches SEK 18 billion cost and cash action plan

Volvo Cars today reports a group operating income (EBIT) of SEK 1.9 billion for the first quarter of 2025, following a drop in wholesales as part of a planned inventory reduction during Q4 last year, as well as adverse currency effects. The result also reflects the current turbulence in the world and a challenging external environment for the automotive industry. Read more

Geely Auto Releases 2024 ESG Report, Demonstrating Commitment to Sustainability and Global Leadership

Geely Automobile Holdings Limited published its 2024 Environmental, Social, and Governance (ESG) Report. This outlines the company’s progress and achievements in implementing its ESG strategy across six key pillars: climate neutrality, nature positive, all-around safety, digitalization & innovation, co-prosperity, and governance & ethics. The report highlights Geely’s strong commitment to sustainability, cutting-edge innovation, and establishing itself as a global leader in the automotive sector. Read more

BTCC Donington Park season opener round-up

A message from BTCC rising star Ronan Pearson, now signed to Toyota Gazoo Racing UK for the 2025 season.

“Wow. We are back! 2025 is well and truly go after a long pre-season full of preparation and anticipation.” Read more

Solera integrates Stellantis-owned Eurorepar parts data to improve efficiency in the European automotive industry

Solera, the global leader in vehicle lifecycle management, today announces Eurorepar car parts are now available across its network following a new strategic agreement with the Stellantis owned group. Read more

Davies and E2E partner to drive change in motor claims through Generative AI

The motor claims industry in the UK is on the brink of a major transformation. As a business that champions innovation, we are proud to announce a strategic collaboration with E2E, using the latest generative AI technology to reshape the claims process. Read more

GT Motive Enhances Commitment to Accuracy, Accessibility and Transparent Pricing

GT Motive is on a mission to transform the industry – making the most accurate estimation technology accessible to every stakeholder, no matter the economic landscape.

Accuracy and reliability are at the heart of everything we do. That’s why, effective Monday 21st April, we’ve implemented a 5.1% update to paint material pricing across our platform, ensuring that our users produce the most precise and current estimates. Read more

Apprenticeship Central and Solution Repair Group join forces to support independent repairers 

Apprenticeship Central and Solution Repair Group have announced a new partnership, reinforcing both organisations’ commitment to helping independent repairers build strong, sustainable futures. Read more

How a fresh approach to gauging risk will make modern cars insurable

Join us for a thought-provoking webinar featuring industry experts as they explore the evolving landscape of vehicle technology and its impact on car insurance. Ben Townsend, Head of Automotive at Thatcham Research, Victor Zhang, UK Country Director at Omoda and Jaecoo, Scott McCammon, Head of Motor Repair at Admiral, and Felix Page, Deputy Editor at Autocar, will discuss the implications of a new approach to risk assessment in the automotive sector. Read more

Common myths about ADAS calibration Do you know the differences on vehicles?

Advanced Driver Assistance Systems (ADAS) have become a key feature in modern vehicles, enhancing road safety with technologies like lane departure warnings, adaptive cruise control and automatic emergency braking. However, misconceptions about ADAS calibration persist, leading to improper maintenance and potential safety risks. Read more

Silverlake powers up with Team BRIT to drive accessibility and sustainability in motorsport 

Hampshire based Silverlake Automotive Recycling, a leader in end-of-life vehicle parts reclamation and sustainable automotive solutions, has joined forces with Team BRIT, the world’s only competitive team of all-disabled racing drivers, in a powerful partnership that champions accessibility, community, and sustainability. Read more

Easing the charging gridlock for trucks and vans

UK households lead increasingly busy lives, ever more dependent on services being provided direct to homes and goods being available when and where they are needed. Read more

East Midlands is top spot for UK tradespeople, according to Volkswagen Commercial Vehicles’ index

At a time when the majority of the UK’s van drivers (61%) have seen an increase in working hours, almost half (49%) of those based in the East Midlands saw no change in the hours they work.

Those in the region also reported working fewer hours each day (9.03 hours) than the average UK tradesperson (9.25 hours).1 Conversely, those in the North West (9.49 hours), London (9.54 hours) and West Midlands (9.81 hours), came in above the UK average. Read more

Gallagher Bassett (GB) has appointed Mark Garnham as director of first response and managed repair. Read more

Luke Stafford has started a new role as Regional Business Manager – EMEA North at BASF Automotive Refinish Coatings. 

Steve Nash has started a new role as Non-Executive Director of Evolved Automotive Learning.

David Mills is set to retire Head of Motor Fulfilment at Direct Line Group after 28 years’ service.

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ARC360 2025 agenda unveiled: shaping the future of vehicle repair

ILC and ARC360 are excited to announce the release of the full agenda for the ARC360 Conference 2025, taking place on Thursday 22 May at the British Motor Museum, Gaydon.

Centred around the theme ‘A new era – the changing dynamics of a sector’, the event brings together industry leaders, decision-makers, and innovators from across the motor claims and vehicle repair ecosystem to explore the issues shaping the industry today and tomorrow.

With a packed programme of insightful sessions, interactive discussions, and high-impact presentations, ARC360 2025 is set to be the most influential gathering of its kind this year.

Key agenda highlights include:

  • Market IntelLigenCe Insights from across the repairer, insurer, and vehicle manufacturer communities.
  • A compelling ESG-focused session featuring voices from Steer Automotive Group, Tesco Insurance, and BASF.
  • A deep dive into the salvage vs. repair conundrum, hosted by leaders from e2e, Ageas, and NBRA.
  • ILC’s New Generation in Claims panel exploring future skills and roles, hosted by ILC CEO Sue Whyte.
  • A lively Big Debate on the evolving business landscape, featuring panellists from Solus ARC, S&G Response, AXA Insurance, and DCL.
  • A special breakout session on the commercial vehicle sector and ADAS technology, alongside multiple ARC360 Partner showcase sessions.

The event will also feature a special guest appearance by BTCC rising star Ronan Pearson, now signed to Toyota Gazoo Racing UK for the 2025 season.

With some 30 insurer brands, over 125 of the UK’s top repairers, and representatives from 10+ leading vehicle manufacturers already confirmed, ARC360 2025 is shaping up to be an essential date in the industry calendar.

The event will provide delegates with a rare opportunity to:

  • Gain an in-depth understanding of the current market forces driving change – and what they mean for the future of business.
  • Explore insurer priorities firsthand and uncover practical opportunities for closer collaboration across the supply chain.
  • Hear directly from some of the sector’s most influential leaders, sharing real-world insights and strategic thinking.
  • Build valuable new relationships and strengthen existing ones in a genuinely cross-sector networking environment.

The strength and influence of ARC360 2025 is reflected in the breadth of support it has secured from across the sector. This year’s event is proudly backed by: Corporate Partners: BASF, CAPS, Entegral, Enterprise, NWVA, Mirka, S&G Response, and Solera Audatex; Partners: e2e, and Repairify; Vehicle Manufacturer Partner: Stellantis; and Event Sponsors: Onyx and Thatcham Research

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ARC360 News – Friday 25 April 2025

Komoo has acquired Melksham Bodyshop Accident Repair Centre. The site will be relocated and rebranded as Komoo Swindon.

Motofix Prestige Paint & Body has achieved its BSI Kitemark accreditation taking Motofix’s Group to 100% BSI compliance across all sites.

Chris Roberts has started a new position at Bodyshop Manager at Komoo.

Rick Kerry of Ipswich Accident Repair Centre has celebrated 34 years in business.

PK Motors Accident Repair Centre has excelled in its latest BSI Kitemark audit which follows on from recent approval into the Ford Collision Network.

Peter Harris has started a new role as Commercial Director at Solution Repair Group.

Fix Auto UK has recruited its 130th Franchise Partner – Smart Car UK Car Body Repairs in Swindon which will now operate as Fix Auto Swindon.

Steer Automotive Group has been awarded an Industry Leading ESG rating – a progression from its ‘Excellent’ rating in 2023.

Behind Geely’s Safety Legacy: International Media Gets First Look Inside Geely Automobile Safety Technology Laboratory

On April 24, during the Shanghai Auto Show, international media participated in an exclusive behind-the-scenes tour at Geely Automobile Safety Technology Laboratory in Qiantang, Hangzhou. For the first time, overseas journalists were granted access to Geely’s Safety Lab, getting an unprecedented look at this advanced research and development center. Read more

Exclusive: Omoda and Jaecoo maker signing up dealers for third brand in UK – Lepas

Chery – the Chinese manufacturer behind Omoda and Jaecoo – will bring a third car brand to the UK: Lepas. Read more

Volvo Cars starts production of best-selling EX30 electric SUV in Europe

Volvo Cars and its Ghent manufacturing plant reached a crucial milestone today as the company’s factory in Belgium started production of the fully electric EX30 small SUV. Read more

First plug-in hybrid campervan from Volkswagen Commercial Vehicles goes on sale

Continuing the Volkswagen campervan legacy as the iconic vehicle enters into the electric era for the first time, the new California eHybrid 4MOTION is the ideal companion for every adventure. Read more

Hyundai Motor Wins Six Awards at 2025 Red Dot Awards

Hyundai Motor Company has secured six honors at the 2025 Red Dot Award: Product Design competition. The honorees included the IONIQ 9, the all-new Palisade, Smart Taxi Indicator, Global EV Home Charger, E-pit Ultra-Fast Charger, and Pixel Safety Hammer & Cutter. Read more

Stellantis and Factorial Energy Reach Key Milestone in Solid-State Battery Development

Stellantis N.V. and Factorial Energy (Factorial) today announced the successful validation of Factorial’s automotive-sized FEST® (Factorial Electrolyte System Technology) solid-state battery cells. This achievement marks a significant step forward on the path to bringing next-generation electric vehicle (EV) batteries to market. Read more

Polestar introduces battery health certificates on pre-owned cars during its UK sales event

Polestar introduces battery state of health certificates for its pre-owned Polestar 2 models certifying the useable battery as a percentage. The certificate gives customers peace of mind that their battery is in peak health and reassurance that many more miles of hassle-free motoring is ahead of them. Read more

The Road Ahead: Future-Proofing Repair Strategies for a Hi-Tech Vehicle Parc 

As the UK’s vehicle parc evolves, insurers and their repair networks are navigating a critical turning point. With rapid advances in electric vehicles, intelligent safety systems, and connected vehicle technologies, the complexity of managing motor claims is increasing in both scope and scale. Read more

Exclusive: GTA continues to make progress 

For the past 18 months or more, the CHO and insurers have been working collaboratively to achieve significant revisions and improvements to the GTA, hoping to remove friction from credit hire claims and put consumers at the heart of the accident management process. Read more

Brokers Identify Major Growth Opportunities in Non-Standard Market

Prestige Underwriting’s latest broker survey reveals a strong surge in demand across key non-standard home and motor segments, demonstrating brokers’ robust appetite for tailored, specialist solutions as they respond to the growing complexities of client needs. Read more

10,000 extra driving tests a month to clear backlog

The transport secretary has pledged to reduce the number of learner drivers in England waiting more than five months to sit practical tests.

Heidi Alexander said the government would aim to clear the backlog by next summer, providing at least 10,000 extra driving tests a month to help tackle the issue. Read more

Speed Matters – How Faster Parts Sourcing Speeds Up Claims and Boosts Policyholder Satisfaction 

Speed is a game-changer for claims handlers and policyholders alike. Delays in sourcing vehicle parts have traditionally extended claim cycles, frustrated policyholders, and increased costs for all concerned.  Read more

Progress, Partnerships & Possibilities: What’s Ahead for Solera Audatex in FY26

As the new financial year begins, it’s the ideal moment to reflect on our recent achievements and share where we’re heading next. At Solera Audatex, we’re committed to delivering the tools, data, and insight that help our customers stay ahead in an ever-evolving automotive and claims landscape. Read more

BASF Coatings sets new standard in end-to-end digital color solutions for body shops with Refinity

In its cloud-based platform Refinity, BASF Coatings consolidates a comprehensive suite of digital business solutions for the automotive refinish industry, ensuring body shops worldwide can embrace sustainable digitalization with confidence. Read more

Scott Smith has joined Autoflow.

Andrew Marsh has become Technical Director at Auto Body Bible

Volvo Cars has announced that Fredrik Hansson has been appointed Chief Financial Officer (CFO).

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ARC360 Conference 2025: Unpacking the future of claims and collision repair

The countdown is on for one of the year’s most influential automotive industry events — the ARC360 Conference 2025, taking place on Thursday 22 May at the British Motor Museum, Gaydon.

With the theme ‘A New Era – The Changing Dynamics of a Sector’ the event is set to explore the seismic shifts transforming the motor claims and repair landscape.

This year’s agenda – which includes main stage, ARC360 Partner showcase stage and specialist stage – is packed with forward-thinking sessions and high-profile speakers from across the industry, promising to deliver unrivalled insight, debate, and collaboration opportunities.

Here’s just a taste of what attendees can look forward to:

  • Sector experts unpack the latest Market Intelligence Insights to help you make smarter, more strategic business decisions.
  • ESG comes under the spotlight, as we explore real-world opportunities and implications for insurers and supply chain partners.
  • Repair Vs salvage Vs recycle – we delve into the possibilities of a more circular, sustainable future for the sector.
  • Discover the skills, roles, and strategies that will help attract and nurture the next generation of talent in claims and collision repair.
  • Futureproof your operations with expert-led sessions on navigating change in a rapidly evolving market.

The event, which has already attracted more than 25 leading insurers, 100+ key repairers, 10+ vehicle manufacturers, and key supply chain decision-makers, offers the opportunity to:

  • Gain exclusive insight into insurer priorities and the evolving market.
  • Connect with a wide network of peers, thought leaders, and potential partners.
  • Contribute to the conversation on making the industry “future fit.”
  • Be part of a collaborative movement driving the sector forward.

This is your opportunity to join an event that brings together the best minds in the business. Don’t miss your chance to be part of the conversation. Book your place now

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ARC360 News – Friday 11 April 2025

ARC360 Conference 2025 set to unite industry leaders

More than 25 leading insurer brands, over 100 key repairers, 10 vehicle manufacturers and an extensive cross-section of the automotive claims supply chain will converge on the British Motor Museum, Gaydon, on Thursday 22 May for the ARC360 Conference 2025 — widely anticipated as one of the sector’s most influential events of the year. Read more

Steer Automotive Group has officially opened its new flagship site in Farnham, expanding its luxury repair capabilities across Surrey and the south of England.  Read more

Pennings Group, Leighton Buzzard has been awarded an Enterprise Customer Service Award.

Komoo has officially opened the doors to Komoo Aberdeen – its 19th branch, third site opening of 2025, and fourth location in Scotland.

Gemini Accident Repair Centres Ltd has welcomed the 11th cohort to its Multiskilled Apprenticeship Prorgramme. 

Halo ARC has opened its 35th accident repair centre in Newport, Wales. 

Accident Express Group, Rugby has celebrated the 10-year anniversary of continuous BS10125 Kitemark certification.

KC Autos Winsford recently achieved 100% pass rate on its BS10125 audit.

Robinson’s Bodyshop, Aberdeen has recently achieved its BS10125 Kitemark audit.

PJB Accident Repair Ltd has passed its BS10125 Kitemark audit.

XL Motors has launched a new company video, giving an exclusive look behind the scenes.

Autoglass has become the official vehicle glass partner for VMS Automotive Group.

ITAS has extended its partnerships with Mercedes and Volkswagen Group until 2030.

Phasing out sales of new petrol and diesel cars from 2030 and supporting the ZEV transition: summary of responses and joint government response 

Last year, over 381,000 electric cars were sold in the UK – more than any country in Europe, and the third highest number of any country in the world. The British public is embracing the move to electric vehicles, benefitting from the cheaper running costs, cleaner air and quieter neighbourhoods that these vehicles bring. Read more

BYD UK Sells More Cars In Q1 2025 Than Whole Of 2024

YD has set a new sales record in the UK, selling 9,271 cars in Q1 alone. This achievement is not only BYD UK’s most successful quarter since the company introduced passenger cars in March 2023, but also means the company sold more cars in the most recent quarter than the whole of 2024 combined. Read more

BYD targets end users for UK fleet sales

BYD UK sales and marketing director Steve Beattie spoke at the launch of the Sealion 7 about the changes he’s made since joining last November, and the fleet opportunity moving forward. Read more

Stellantis Reports Q1 2025 Consolidated Shipment Estimates of 1.2 Million Units Globally, -9% Y-o-Y

Stellantis N.V. today published global quarterly consolidated shipment estimates and provided commentary on related business trends. The term “shipments” describes the volume of vehicles delivered to dealers, distributors, or directly from the Company to retail and fleet customers, which drive revenue recognition. Read more

Polestar 3 SUV sets the standard for child safety 

As Sport Utility Vehicles (SUVs) continue to grow in popularity, accounting for 54 per cent of new cars sold around the world last year, with families in particular attracted to their perceived practicality and safety, the Polestar 3 has set a new standard for child safety. Read more

XPENG rolls out major global software update with XOS 5.6 

XPENG has launched a major over-the-air software update, XOS 5.6, as part of its continued commitment to enhancing the intelligent driving experience for global users. 

The latest version of XPENG’s in-car operating system introduces improvements to its core driver assistance and charging technologies, reinforcing the brand’s position as a leader in connected mobility. Read more

Uncertain future for motor claims market as key trends collide

The UK motor claims market is navigating an increasingly complex and unpredictable landscape, with a host of interdependent trends making future forecasting more difficult than ever, according to Paul Sell, Director at Trend Tracker. Read more

Repair sector urged to act now to secure apprenticeship talents 

As exam season nears, vehicle repair employers are being urged to act fast to secure the best young talent through apprenticeships before the summer rush. According to Apprenticeship Central, a surge in student interest means businesses that recruit early will be best placed to attract high-quality candidates. Read more

Aviva detected 14% more claims fraud in 2024 

Aviva reported a 14% increase in the number of claims it declined due to fraud in 2024, uncovering more than 12,700 suspect claims worth £127m – equivalent to 35 bogus claims a day totalling around £349,000. Read more

Fleets face dramatically higher crash repair costs, especially for EVs 

France: An independent new study exposes the dramatic increase in crash repair costs and the higher cost of repairing electric vehicles. Both of these inflationary pressures will drive up fleet insurance premiums. Read more

UK’s best auto apprentices selected for Squad UK for WorldSkills Shanghai 2026 

The very best auto apprentices are setting out on ‘the road to Shanghai’, in an intrepid bid to do the UK proud on the international stage at the next WorldSkills Competition.  Known as the ‘skills olympics’, it will be held in Shanghai from 22-27 September 2026. Read more

The Green Parts Specialists open delivery hub in South of England 

The UK’s leading green parts supplier, The Green Parts Specialists (GPS) have opened a new delivery hub in Newbury, further expanding their distribution network and delivering significant environmental benefits. Read more 

IMI urges Government support for automotive sector workforce and skills requirements 

“The government’s announcement on 6th April 2025, outlining adjustments to the Zero Emission Vehicle (ZEV) mandate and the delay to the ban on new petrol and diesel vehicle sales, offers welcome clarity for UK automotive manufacturers and the wider supply chain,” said Sarah Sillars, Interim CEO of the Institute of the Motor Industry (IMI). Read more

Police seize 173 uninsured vehicles in crackdown 

Police have made 69 arrests and seized vehicles in a six month operation in the Thames Valley. Operation Scalis involved local neighbourhood and roads policing teams using ANPR technology. Read more

Auto Shanghai 2025: trinamiX showcases premium health and safety features for drivers and passengers

trinamiX will present the Invisible Biometric Sensing Display at Auto Shanghai 2025. It detects occupants and tracks their vital signs using a camera and a laser dot projector installed behind the dashboard display. Read more

Mirka introduces a new era of sanding

Mirka UK is launching Iridium Soft, heralding a new era of sanding.  The flexible film on a soft foam backing is designed for dry use, optimised for high-performance fine sanding by machine or hand in industrial manufacturing (AOEM) where quality and consistency are critical, with a construction that balances flexibility, precision and efficiency. Read more

Comment: Thatcham Research advocates for battery standards and skills development in UK’s ZEV transition

The UK’s only not-for-profit automotive risk intelligence centre, Thatcham Research, recently engaged with the Government’s consultation on phasing out sales of new petrol and diesel cars. Read more

Calling automotive employers: Get involved in Automotive Work Experience Week

The Institute of the Motor Industry (IMI), School of Thought Automotive and Autotech Academy launch first Automotive Work Experience Week (AWE24) – 15th – 19th April 2024. Read more

Jamie Gibbs has been promoted to Head of Strategic Relationships at Solera Holdings.  

National Windscreens has appointed Andy Hodge and Phil Homer. They join following the acquisition of Autoglazing, the windscreen repair and replacement specialists in Cambridge. Read more

Team members at Indasa UK are taking part in a 100k challenge to raise money for Cancer Research UK.

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ARC360 News – Friday 4 April 2025

ARC360 conference continues to bolster agenda with key influencers

The ARC360 Conference 2025 continues to gather momentum with the addition of three more influential voices to its growing speaker line-up.

Set to take place on Thursday 22 May 2025 at the British Motor Museum, Gaydon, this year’s event promises to be one of the most dynamic and insightful gatherings the automotive incident repair sector has seen. Read more

Steer Automotive Group has announced the strategic acquisition of React Accident Repair Group Ltd, which operates two established sites: The Paint & Bodyshop Hull and React Accident Repair Scunthorpe.  

Fix Auto UK has further strengthened its position with the acquisition of two new repair centres on the south coast. The business has acquired the former AD Williams sites in Southampton and Lydd from the appointed administrators. Read more

Motofix Group has published a piece on LinkedIn entitled: ‘Navigating the challenges of motor body repair in the EV era’.

Brian Lennon of Castle Coachworks (Northampton) Ltd has published content on LinkedIn highlighting the challenges for vehicle repair sector following the Spring Statement 2025 and what can be done to mediate them. 

Fix Auto UK has continued its network expansion with the addition of two new franchise partners: Fix Auto Shrewsbury and Fix Auto Worthing.  

Revive! has strengthened its senior leadership team: Vlad Ichim has been appointed to the board in his new role as Director of IT and George Mullen has been promoted into the role of Training Manager.

Car firms fined for withholding recycling information

Ten carmakers and two industry groups have been fined a combined total of nearly £78m for withholding information about vehicle recycling.

BMW, Ford, Jaguar Land Rover, Peugeot Citroen, Mitsubishi, Nissan, Renault, Toyota, Vauxhall, and Volkswagen, and two trade bodies were fined by the UK’s Competition and Markets Authority (CMA). Read more

Commission proposes flexibility to help manufacturers comply with 2025 CO2 emission targets for new cars and vans 

The European Commission proposed a targeted amendment to the Regulation setting CO2 emission performance standards for new cars and vans. The amendment introduces a flexibility measure with their CO2 targets between 2025 and 2027. Read more

Electric cars: Tax benefits and incentives (2025)

Most European country offer fiscal support to stimulate market uptake of electric cars, but these tax benefits and incentives differ widely.

This 2025 edition offers a comprehensive look at the tax benefits and incentives for electric vehicles and charging infrastructure in the 27 EU member states, Iceland, Norway, Switzerland, and the United Kingdom. Read more

Tesla First Quarter 2025 Production, Deliveries & Deployments

In the first quarter, we produced over 362,000 vehicles, delivered over 336,000 vehicles and deployed 10.4 GWh of energy storage products. Read more

Volkswagen adds eHybrid variants to Multivan and Caddy Cargo line-ups

Volkswagen Commercial Vehicles is expanding its line-up of plug-in hybrid van options available in the UK, with the introduction of the Multivan eHybrid 4MOTION and the Caddy Cargo eHybrid. Read more

NIO Inc. Delivered 42,094 Vehicles in Q1, Up 40.1% YoY

NIO Inc. delivered 15,039 vehicles in March 2025, representing an increase of 26.7% year-over-year. The deliveries consisted of 10,219 vehicles from its premium smart electric vehicle brand NIO, and 4,820 vehicles from the its family-oriented smart electric vehicle brand ONVO. Read more

XPENG UK opens first retailer sites as new all-electric G6 SUV goes on sale

XPENG, one of the world’s leading technology-driven automotive brands, has opened its first UK dealerships, ushering in a new era of electric mobility and marking another major milestone in its UK journey. With locations in Nottingham and Southampton now open, the first UK retail spaces arrive alongside the launch of the XPENG G6, a next-generation battery-electric premium SUV that seamlessly blends cutting-edge innovation with real-world usability. Read more

ILC Industry Leader Interview:  Ashly De La Rosa, Business Development Director, Entegral

In this interview we catch up with Ashly De La Rosa, Business Development Director at Entegral to find out more about his career to date; glean his views on how the insurance industry is evolving; and learn all about the latest developments at EntegralRead more

Insurance premium drops slow in 2025

Motor and home insurance premiums are continuing to fall into 2025, but new data from Pearson Ham Group’s General Insurance Price Index suggests the rate of decline is losing pace – and market trends are beginning to diverge across customer segments and regions. Read more

EV Alert introduced to support repair safety

Thatcham Research has launched EV Alert, a new digital tool designed to support safe and efficient Electric Vehicle (EV) repairs by addressing one of the sector’s most pressing challenges: safely handling high-voltage (HV) components. Read more

Motor, buildings and travel insurance dominate complaints in latest ombudsman data

New analysis from market intelligence firm Insurance DataLab has revealed that five business lines account for nearly 70% of all general insurance complaints referred to the Financial Ombudsman Service (FOS) over the final quarter of 2024 – with motor insurance alone responsible for almost a third of all cases. Read more

Copart expands vehicle storage capacity with major Peterlee site upgrade 

Copart UK, a global leader in online vehicle remarketing and recycling, has announced a significant expansion of its Peterlee Operation Centre in County Durham, boosting its vehicle storage capacity to meet growing customer demand across the northeast of England. Read more

Cary Group announces acquisition of Autoglazing

Cary Group, which trades as National Windscreens in the UK, has acquired Masterglass Windscreens Ltd, trading as Autoglazing. The move extends National Windscreens capacity to serve customers efficiently throughout East Anglia. Read more

Motors officially relaunches Cazoo as its new flagship used car marketplace 

Cazoo is to become the new flagship brand in the Motors network after the firm announced a relaunch of the used car marketplace. 

The group has launched an all-new website for the Cazoo platform with bosses determined to transform the brand into a market leader. Read more

Bold EU action required to counter US tariffs threatening automotive suppliers 

As a reaction to the US tariffs, including a 25% lever directed at imported European cars, CLEPA stresses that the measures from the Trump administration negatively affect automotive suppliers and trade relations on both sides of the Atlantic. The association calls on European institutions to respond with unity and determination to safeguard the EU’s economy. Read more

Refuelling Reluctance: Nearly Half Of Drivers Wait Until Tank Is Almost Empty

A recent study from Uswitch car insurance has revealed that nearly half of UK motorists (49%) delay refuelling their vehicles until their fuel tank is less than a quarter full – with 22% pushing it to the limit and waiting until the warning light comes on. Read more

Fix Auto UK apprentice Teagan Whiteman has been named among the Team UK Long Squad that will now train to compete at the 2026 WorldSkills World Finals in Shangai.

Nathan Hoe, Autobody Repair Apprentice at Steer Automotive Group Sleaford is now working towards securing a place on Team UK to represent the nation at WorldSkills Shanghai.

Brett Wootton has stated a new role as Director of Operations at Impact Repair Centre Ltd.

Scott Smith has started a new position as Business Development Manager at Autoflow. 

Ant Yates has started a new position as Equipment Sales Specialist atA1 ADAS Solutions.

The IMI’s Board of Directors has appointed Sarah Sillars OBE, Hon FIMI, as its Interim Chief Executive Officer. She replaces Kevin Finn, who is stepping down.

Chris Downing has started a new position as Franchising Director at Stellantis.

Mike Wall has been appointed as Head of Insurance Relationships at Winn Group.

Darren Griffin has started a new position as National Parts Director at Artura.

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ARC360 News – Friday 28 March 2025

Industry-leading speaker line-up set for ARC360

The ARC360 Conference 2025, set for Thursday 22 May at the British Motor Museum, Gaydon, is set to be one of the most influential industry gatherings of the year.

With a focus on “A new era – the changing dynamics of a sector,” the conference will bring together leading insurers, repairers, vehicle manufacturers, and supply chain experts to explore the evolving landscape of motor claims and vehicle repair. Read more

Gemini ARC joined esure Group for a charity day with The Conservation Volunteers, supporting its Plant A Tree Scheme by planting around 250 trees at Haslam Park in Bolton.

KC Autos Stoke has received a 100% pass rate for its BS10125 audit.

Maldon ARC has had its second jig system installed by Car-O-Liner.

Motofix Group Oxford has celebrated a clear BS10125 Kitemark audit.

Chaplane ARC passed back-to-back audits with VWG and BS10125 all in one week.

Peggs ARC has passed its recent BSI Kitemark BS10125 audit.

Car Market Overview – April 2025

This monthly overview presents an update on the current state of the new and used car markets in the UK. We will be reporting on new car registrations up to the end of February 2025, as well as the latest activity in the used car market as of the date of this writing. Read more

EV drivers now clocking more miles than petrol car owners, Solera cap hpi reveals

Motorists in the UK are now driving further in electric vehicles (EVs) than in petrol-powered models, according to new data from Solera cap hpi, a global leader in vehicle lifecycle management. Read more

Is technology ruining new cars?

New research from Which? reveals that more than half of drivers are turning off safety tech in their cars with many finding the tech annoying, distracting or even dangerous. We explain why, and how to get the best from your current car or your next purchase. Read more

Volkswagen Group UK becomes a Silver Carbon Literate Organisation

Volkswagen Group UK has been named a Silver Carbon Literate Organisation (CLO), highlighting its dedication towards tackling climate change, reducing its carbon emissions, and commitment to working towards a zero carbon future. Read more

Safety: New parking features and advanced assistance systems

The new Škoda Enyaq and Škoda Enyaq Coupé offer an even higher level of active and passive safety, thanks in particular to their range of standard assistance systems, which has been further expanded with Side Assist and Crew Protect Assist. Read more

Chinese-owned car brands outsell Tesla in Europe in February

A total of 966,300 new passenger cars were registered in Europe last month, marking a decline of 3% compared to the corresponding month last year. According to JATO Dynamics data for 28 markets*, decreases in Germany, Italy, Belgium, the Netherlands, Switzerland and Ireland were the main drivers of this trend. Year-to-date registrations fell by 2% to a total of 1,962,850 units. Read more

Volkswagen Group cooperates with Valeo and Mobileye to enhance driver assistance in future MQB vehicles

Volkswagen Group is working with Valeo and Mobileye to upgrade the advanced driver assistance systems up to Level 2+ (‘enhanced partially automated driving’) in its upcoming vehicle portfolio based on the MQB platform. Launching in the next few years, this cooperation will improve safety and driving comfort in high-volume vehicles, addressing both customer expectations and regulatory requirements. Read more

Electrifying times for Nissan: Britain’s biggest car maker prepares for arrival of third generation LEAF and updated Qashqai e-POWER, plus new Juke EV coming in FY26

Nissan’s ongoing electrified product offensive will be powered up with the launch of two all-new electric vehicles in 2025 – and a third coming soon – as well as an update to one of its most innovative and popular technologies. Read more

US auto tariffs will hurt global automakers and US manufacturing at the same time

The European Automobile Manufacturers’ Association (ACEA) is deeply concerned by the US President’s announcement of additional tariffs on our sector. It comes at a watershed moment for our industry’s transformation and as fierce international competition mounts. Read more

ILC announces Mobility in Insurance Conference 2025

ILC is thrilled to launch the Mobility in Insurance Conference 2025, set to take place on Thursday, 16 October 2025, at the British Motor Museum, Gaydon.  

The groundbreaking event, in association with The CHO, will bring together key industry stakeholders to explore the future of mobility within the motor insurance sector. Read more

Car insurance premiums fall by 17% during last 12 months

Comprehensive car insurance premiums have fallen by 17% (£164) during the last 12 months, with UK motorists now paying £777 on average, according to the latest Confused.com Car Insurance Price Index in association with WTW, a leading global advisory, broking and solutions company. Read more

What Makes S&G Response the architects of accident management?

Success can never be left to chance when it comes to accident management, in fact, it needs to be carefully designed, expertly crafted and built on strong foundations.

At S&G Response, we pride ourselves on being the architects of accident management, constructing seamless processes that support insurers, fleets, brokers and drivers at every stage of their journey. But every expert build takes an incredibly careful process, and we’re pleased to say that we have our strategies down to a T. Read more

Rising costs of car ownership drive interest in subscription models

Research commissioned by vehicle subscription service Pivotal highlights the growing financial and logistical challenges of car ownership in the UK. Rising insurance premiums, maintenance costs, and time-consuming servicing requirements are prompting consumers to explore alternative mobility solutions. Read more

Van insurance premiums see modest 1.6% rise amid signs of decline

Quoted van insurance premiums rose 1.6% in the year to the end of February but prices are starting to fall, according to the latest Consumer Intelligence Van Insurance Price Index¹.

The three months to the end of February saw quoted premiums drop 0.8% as competition increased and providers started to cut rates. Read more

Enterprise Mobility bolsters community support with £155m commitment

Enterprise Mobility announced it will expand efforts to address food insecurity and advance social equity by committing more than £155m through its Fill Your Tank programme and ROAD Forward initiative. The grant funding will continue to strengthen communities where Enterprise Mobility operates in North America and Europe by supporting local nonprofit organizations and key partners. Read more

Sort ‘pothole plague’ or lose cash, councils warned

Councils in England must show how they are improving roads and tackling what the government describes as a “pothole plague” or lose out on millions of pounds in funding.

The Department for Transport (DfT) said local authorities’ road maintenance pot would be boosted by £500m from mid-April. Read more

Behind the skills gap – 35% of apprentices drop out early

The bodyshop industry is facing a well-publicised skills crisis and while apprenticeships are recognised as a key solution to long term workforce sustainability, the sector is losing too many promising young recruits before they qualify. Read more

Groundbreaking Research: The Consumer Struggle with Rising Collision Repair Prices

US: The Automotive Body Parts Association (ABPA) is proud to present “High Costs, Hard Hits: The Consumer Struggle with Rising Collision Repair Prices”, a comprehensive research report shedding light on the growing financial burden placed on American drivers due to soaring repair costs. Read more

Prasco UK reaffirms commitment to stable pricing amid rising business costs 

Prasco UK is assuring its valued customers it has no plans to increase prices across its range of replacement parts despite the rises to business costs that come into effect from 1 April 2025. Read more

Final Call: Showcase star apprentices in the IMI Skills Competitions 2025

The Institute of the Motor Industry (IMI) is making a final call for entries to the prestigious Skills Competitions 2025, with an emphasis on its Heavy Vehicle Technology and Body Repair streams as both have received fewer entries compared to last year. Read more

Roy Darch of Thatcham Research has started a new role as Senior Account Director, Insurance Data & Subscription Services.

Chris Payne, recently appointed Head of Direct Line Group Auto Services, has continued his support of the Automotive 30% Club with renewal of his silver membership.

S&G has become the latest investor in AutoRaise – supporting the next generation of skilled professionals in the vehicle repair industry.

A1 ADAS Group has become the latest School of Thought Automotive partner.

Michael Massey has been appointed as Brand Development Manager at Morelli Group.

Derren Martin founder of Black and Gold Consulting, and previously director of valuations at cap hpi, is consulting for Percayso Vehicle Intelligence (formerly Cazana) on a part-time basis.

Steve Hoe, Head of Academy & Organisation Development at Steer Automotive Group is a finalist in The Apprenticeship Guide Awards finalists for the Leadership in Apprenticeship Awards.

Satty Nanuwa has started a new role as National Sales & Partnership Manager at Repairify Europe.

IAM RoadSmart has announced the appointment of Shona Johnstone to the position of Chair, with outgoing Chair Stuart Donald QPM named Vice President.

The Institute of the Motor Industry (IMI) has announced that Kevin Finn, Interim Executive Chair of the Board, will be stepping down from his role, effective from 31 March 2025. He is superseded by Sarah Sillars OBE, Hon FIMI as Interim Chief Executive Officer.

The IMI Jobs Portal now supports work experience placements for school-aged pupils, connecting educators, businesses and learners under 16.

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ARC360 News – Friday 21 March 2025

Industry-leading speaker line-up set for ARC360

The ARC360 Conference 2025, set for Thursday 22 May at the British Motor Museum, Gaydon, is set to be one of the most influential industry gatherings of the year.

With a focus on “A new era – the changing dynamics of a sector,” the conference will bring together leading insurers, repairers, vehicle manufacturers, and supply chain experts to explore the evolving landscape of motor claims and vehicle repair. Read more

Solus Exeter– a brand-new state-of-the-art vehicle damage repair centre – has been officially opened. It’s the first fully electric-powered repair centre in the network.

ABL 1 Touch Group Ltd is set to open its 29th location in Adanac Park, Southampton at the end of the month.

Chichester Cars the brainchild of Tom and Harry Waller, has rebranded as Saxon Accident Repair Group.

QCD Autocentre Brackley has become the first repairer to join FixMyCar’s new approved garage network.

The ARC Group Chippenham is now officially a Renault and Dacia Approved Accident Repair Centre.

Allianz Partners UK extends roadside assistance partnership with Volvo Car UK

Allianz Partners UK has been reappointed as Volvo Car UK’s roadside assistance provider, extending its partnership for a further three years. Customers purchasing a new or used Volvo car – or servicing their car at a Volvo retailer – will continue to enjoy roadside assistance provided by Allianz. Read more

Volvo Cars harnesses AI and virtual worlds to advance vehicle safety

​Volvo Cars is leveraging artificial intelligence (AI) and advanced virtual environments to enhance the development of its safety software, including driver assistance systems (ADAS), with the goal of creating even safer vehicles. Read more

Study reveals European vehicle manufacturers drive economic growth

A recent study by the European Automobile Manufacturers’ Association (ACEA) has unveiled that every euro invested by European vehicle manufacturers generates over €2.5 in value added to the broader economy.

This significant finding underscores the pivotal role the automotive industry plays in Europe’s economic landscape.​ Read more

Allianz Partners signs MoU with Hyundai

Allianz Partners has signed a Memorandum of Understanding (MoU) with Hyundai Connected Mobility, Hyundai Motor Company and Hyundai Marine & Fire insurance. The four parties aim to develop together data-driven insurance products and to determine the best strategies for building and positioning Usage Based Insurance (UBI) products. Read more

JLR announces 150 new manufacturing roles supporting production of range rover electric and next-gen EVs

JLR has today announced it is recruiting 150 maintenance technicians in the West Midlands. The engineering roles are central to the luxury automotive’s Reimagine strategy, which will see pure electric versions of all of its brands launched by the end of the decade. Read more

Toyota Circular Factory: UK operation leads for Toyota in maximising the environmental benefits of end-of-life vehicle processing

Toyota Motor Europe (TME) has announced the establishment of the Toyota Circular Factory (TCF) to provide careful and systematic processing of vehicles at the end of their life to maximise the environmental benefits of recycling, repurposing and remanufacturing. Read more

ILC announces Mobility in Insurance Conference 2025

ILC is thrilled to launch the Mobility in Insurance Conference 2025, set to take place on Thursday, 16 October 2025, at the British Motor Museum, Gaydon.  

The groundbreaking event, in association with The CHO, will bring together key industry stakeholders to explore the future of mobility within the motor insurance sector. Read more

e2e Introduces PartsMarket to transform recycled parts sourcing

ILC Corporate Partner and ARC360 Partner e2e Total Loss Vehicle Management has unveiled PartsMarket, a revolutionary platform designed to streamline the sourcing of recycled vehicle parts for repairers and insurers. Read more

Businesses urged to prepare for National Insurance changes

With National Insurance (NI) thresholds set to change from 1 April, businesses across the UK are being encouraged to assess how the adjustments will impact their payroll costs. Employers and employees alike may see shifts in their contributions, making it essential to plan ahead. Read more

Cost of living crisis results in poor vehicle maintenance increasing risks for motorists

The ever-increasing pressures of the Cost-of-Living Crisis are taking an increasing toll on the UKs motorists. The release of a number of new surveys has revealed the true extent of the struggles many drivers are facing when maintaining their vehicles for use on UK roads. Read more

Enterprise Mobility Wins Third Consecutive Gallup Exceptional Workplace Award

Enterprise Mobility has earned the 2025 Gallup Exceptional Workplace Award (GEWA) for employee engagement, an award that recognizes the most engaged workplace cultures in the world. This is the third consecutive year Enterprise Mobility has been named a GEWA winner. Read more

Drivers warned of rise in moped scammers stealing people’s details

Drivers are being urged to avoid exchanging unnecessary details after an accident, such as pictures of their insurance certificate and driving licence, following a rise in a new crash for cash tactic involving identity theft – warns the Insurance Fraud Bureau (IFB). Read more

Celebrating Women in the Automotive Industry

In recognition of International Women’s Day 2025, AutoRaise spoke with Ruth Moring-Beale, Director of Strategy & Growth, to discuss her journey, the importance of integrity in leadership, and how businesses can attract and retain the next generation of talent. Read more

IMI responds to the Department for Work and Pension’s Green Paper – Pathways to Work

Renewed disabilities focus should drive greater investment into employability and upskilling

The Institute of the Motor Industry (IMI) has expressed cautious optimism over the Department for Work and Pension’s Green Paper – Pathways to Work – published yesterday. The automotive professional body states that increased policy focus on ‘economically inactive’ populations could well drive greater investment into employability and upskilling initiatives, which would be applauded by the automotive sector. Read more

Right To Repair – A Growing Trend for States Creating Compliance Challenges for Manufacturers

US: In 2023 and 2024, several U.S. states enacted extensive “Right to Repair” laws, reflecting a growing legislative focus on ensuring consumers have access to the parts and resources needed to repair their own products without relying on the product’s original manufacturer. As the “Right to Repair” movement continues to gain significant traction across the United States, it is critical that manufacturers understand these laws and how these laws will impact their individual businesses. Read more

SIXT van & truck turns to Geotab for predictive maintenance for its UK fleet

Geotab, a global market leader in connected transportation solutions, today announced a strategic partnership with SIXT van & truck. The landmark collaboration aims to enhance SIXT van & truck’s fleet management capabilities and elevate customer service standards for the company across the UK market.

SIXT van & truck will incorporate Geotab’s advanced telematics solutions into 6,500 commercial vehicles within its UK-wide fleet. Read more

Ben launches new support and resources in line with Neurodiversity Celebration Week

This Neurodiversity Celebration Week, automotive industry charity, Ben, has launched a range of new support options and resources focused on neurodiversity, to meet growing demand and raise awareness about this important topic across the sector. Full story

Andy Mcintosh, Stellantis UK Accident Repair Programme Technical & Audit Collision Manager is taking on the 2025 TCS London Marathon on 27 April in aid of Debra – the EB butterfly skin charity. Click here to show support.

Motofix Group has welcomed Ginny Etherington onboard as its new Head of Central Services.

Richard Cole has started a new position as Motor Engineer at Hastings Direct.

The FLP Group has announced that Andy Hartley has been appointed as new Technical Representative serving the north of the country.

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ARC360 News – Friday 14 March 2025

ARC360 Conference 2025: shaping the future of vehicle repair

The ARC360 Conference 2025 is set to be one of the most influential industry gatherings of the year, bringing together leading insurers, repairers, vehicle manufacturers, and supply chain experts to explore the changing dynamics of the motor claims and vehicle repair sector.

Taking place on Thursday 22 May at the British Motor Museum, Gaydon, this year’s conference will explore the theme: A new era – the changing dynamics of a sector. Full story

This week marked a major milestone for Fix Auto UK, as the network celebrates 20 years since its first franchise partner signed up to the pioneering concept of independent bodyshops working together under a single brand. Full story

KC Autos Blackburn received a 100% pass for its recent BS10125:2022 audit from BSI.

Mustoe’s (Fix Auto Caldicot & Bristol) is now an official Nissan approved bodyshop for the Caldicot area.

Autotech Group with four sites in Taplow, Slough, reading and High Wycombe has passed it latest BSI Kitemark.

R&R Autos has passed its BSI Kitemark BS10125:2022 audit.

Revive! North Yorkshire has launched to deliver smart repairs in areas including Harrogate, Northallerton, Catterick and Skipton.

BASF Coatings and NIO agree on strategic partnership for automotive coatings

BASF Coatings, a leading global supplier of innovative coatings solutions, and NIO, a pioneer in the global smart electric vehicle market, have announced the signing of a Letter of Intent (LoI) aimed at establishing a strategic partnership to enhance cooperation in the automotive coatings sector. This collaboration marks a significant step towards achieving a long-term and mutually beneficial relationship, focusing on automotive exterior coatings for NIO’s electric vehicles. Full story

Four Superbrains for the Neue Klasse: More intelligent, more efficient, more powerful

The BMW Group is the first automotive manufacturer to launch a completely newly developed digital nervous system for all drivetrain variants and vehicle segments. It is more intelligent, more powerful and more efficient and will be rolled out for the first time in the models of the Neue Klasse. Four high-performance computers, also called “Superbrains”, consolidate the computing power for the most important customer functions: infotainment, automated driving, driving dynamics, and basic functions such as vehicle access, climate control, and comfort. Full story

Lexus leads on BEV technology innovation, launching Steer-by-wire and virtual manual gear shifting

Lexus reaffirmed its strategic status as the battery electric vehicle technology leader in the Toyota group with the announcement of technical innovations it will bring to Europe’s BEV market in the coming year.

Hosting the world premiere of its new RZ luxury electric SUV in Brussels, the company revealed that this model will introduce both a steer by wire system and Interactive Manual Drive, a software-based system which replicates the experience of manual gear shifting. These innovations demonstrate how Lexus is combining advanced hardware and cutting-edge software to realise its ambitions to develop software-derived vehicles. Full story

Incentives needed to convert ‘electric sceptics’ to EV benefits  

The automotive industry has called on government to act fast to convert Britain’s electric sceptics to the benefits of EVs, by using purchase incentives to stimulate greater demand. Such measures would boost the market by a further 15% on top of current outlooks – delivering a total of two million new EVs by 2028, increasing business for chargepoints, insurance, maintenance and other sectors, whilst drastically reducing road transport emissions. Full story

Toyota expands its battery electric model range across Europe’s core segments

Toyota is delivering on its promise to introduce a series of new battery electric models to the European market, strengthening the role they play in the company’s multi-pathway technology approach to achieving carbon neutrality in the region by 2035. This week, Toyota has revealed the latest additions to its BEV range, demonstrating how concepts shown previously have been successfully developed into production-ready models. Full story

The most common car insurance claims

Accidental damage without injury – such as a collision where no one was hurt – is the most common type of car insurance claim, Which? research has found.Our survey of 4,719 car insurance customers who’d made a claim in the past two years revealed accidental damage without injury accounted for 49% of claims.  Windscreen damage came second, with 16%. While 12% of claims were for accidental damage with injuries, and 11% for theft or burglary. Full story

Drivalia appoints Motor Assist for accident management and mobility solutions

Drivalia has signed up Motor Assist to support its expansion with a range of accident management and mobility solutions. Full story

One in three school leavers struggle to find apprenticeships

The future of the accident repair industry depends on a strong pipeline of new talent and apprenticeships are a crucial way to bring young people into the sector, offering hands on experience and a direct path into skilled employment. However, similarly to employers, school leavers are also struggling to navigate the apprenticeship landscape. Full story

CarInsurent Reveals Emerging Trends in Rental Car Insurance Claims for 2025

Recent data analysis has identified significant trends shaping the landscape of rental car insurance claims. A detailed examination of industry patterns highlights key insights into claim frequency, common causes, and evolving consumer behaviours in rental car insurance. Full story

Government announces Implementation Programme for Automated Vehicles Act: What insurers need to know

The UK is taking significant steps towards integrating automated vehicles (AVs) into everyday life, with the recent launch of the Automated Vehicles Act Implementation Programme (AVAIP). This programme sets the stage for the safe deployment of self-driving vehicles on UK roads by 2027 and outlines a comprehensive framework for their regulation, trialling, and ongoing operation. Full story

Over 40 uninsured vehicles taken off Luton roads in just 8 hours

An intensive day of action has seen 43 uninsured vehicles taken off the road across Luton.

On 11 March, the Bedfordshire, Cambridgeshire and Hertfordshire Road Policing Unit (BCH RPU) and MIB (Motor Insurers’ Bureau) worked together to focus on LU1, LU2, LU3 and LU4 post code areas, reminding drivers it is their responsibility to ensure appropriate motor insurance is in place. Full story

Tracker and the Police shut down 60 illegal chop shops in 2024

Tracker and UK police forces uncovered a record 60 illegal ‘chop shops’ in 2024. This compares to just two chop shops found in 2020 and underlines the rapid growth of organised crime gangs in using chop shops to dismantle stolen cars, strip them of parts and sell them on for profit. It’s a lucrative business for the unscrupulous, but in 2024, not only did Tracker and the police shut down an unparalleled number of chop shops, but they also made significant strides in outsmarting thieves by making 144 arrests – an increase of 80% year-on-year. Full story

Government must act on car insurance costs

The DUP’s Upper Bann MP Carla Lockhart is seeking an urgent meeting with the Transport Secretary to discuss how Government will tackle the dramatic rise in car insurance premiums, which have increased by 42% in the last financial year, according to the Office for National Statistics. Full story

Repairify Italia celebrates one year of growth and success

In February 2025, Repairify Italia is celebrating its first anniversary, marking a year of considerable growth and success. Since its launch in 2024, the company has quickly established itself as a leading supplier of remote diagnostic products and services for the independent aftermarket and glass repair sectors across Europe.

Paul Barton has started a new role as Network Relationship Lead at Avant Repair Network.

Andy Geary has been promoted to Technical Consultant Manager at LKQ Bodyshop Division (UK & ROI).

Rob Larmour has joined Flock Mobility as Head of Operations.

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ARC360 Weekly News – Friday 7 March 2025

ARC360 conference to explore the future of vehicle repair

The ARC360 Conference 2025 is the must-attend event for professionals in motor claims, vehicle repair, and mobility. Taking place on Thursday 22 May at the British Motor Museum, Gaydon, this year’s conference promises unparalleled insights, networking opportunities, and cutting-edge discussions on the evolving dynamics of the industry.

With the theme ‘A New Era – The Changing Dynamics of a Sector’, ARC360 2025 is set to bring together industry leaders, including over 25 leading insurers, 80+ key repairers, and more than 10 vehicle manufacturers, alongside influential voices from across the supply chain. Full story

Fix Auto UK, which now falls under the banner of being part of the Advantage Group of Companies, has been named as a finalist for the best Diversity, Equity and Inclusion (DE&I) for Mental Health Strategy in the 2025 InsideOut Awards.

SMART Bodyshop Solutions Group has opened its 10th site in Swansea – a 19,000sqft facility expanding its coverage from Swansea to the Pembrokeshire Coast and West Wales.

A1 ADAS Group has acquired West Midlands-based Autocalibration. The business will retain its brand name and become a subsidiary of the A1 ADAS Group.

Commercial Colours has become the latest business to achieve the VBRA Elite Truck & Van Structural Standard.

Revive! Auto Innovations has unveiled its new ‘Turbocharge’ growth plan, the target of which is to hit £40M in network sales by 2028.

Autoglass is now the primary vehicle glass partner for Gregory Group. With over 1,200 vehicles in its fleet, Gregory Group is one of the UK’s leading logistics providers.

FMG Repair Services has committed to achieving 15% of its technical workforce fulfilled through apprenticeships by 2026.

Drive Motor Retail Bodyshops have achieved BSI PAS 2060 Carbon Neutral Certification for the third year in a row.

Chesterfield Car Clinic has achieved a positive recommendation for the BS10125 Standard.

Preventing distracted driving

How can OEMs deliver crucial data and information to drivers without impacting attention and safety? Driving distractions are a growing concern in modern transportation. In the UK alone, distracted driving caused 458 fatalities in 2022 – a 51% increase compared to deaths caused by speeding. Meanwhile, in the US distracted driving accounts for over 3,000 deaths annually. Full story

MINI Cooper Electric and Audi A6 e‑tron gain five-star ratings

The latest results from Euro NCAP’s new car safety tests show that when it comes to choosing a safe car, size isn’t everything. The latest Mini Cooper E and Audi A6 e-tron were awarded a maximum five-star Euro NCAP rating, illustrating how size and cost is no barrier when it comes to choosing a safe car. Full story

Mobility for everyone: with the ID. EVERY1, Volkswagen is providing a preview of an entry-level electric model

Since the Beetle, Volkswagen has been enabling affordable mobility for millions of people with compact and likeable cars. With the ID. EVERY1 concept car, the German car manufacturer is now showing an entry-level all-electric model. Volkswagen will launch the production version in 2027 – with a starting price of around 20,000 euros. Full story

EVs account for one in four new car registrations in flat February market

The UK new car market fell slightly in February, down -1.0% to 84,054 units, according to the latest figures from the Society of Motor Manufacturers and Traders (SMMT). Electrified vehicle uptake continued to grow, with plug-in hybrid vehicles (PHEVs) rising 19.3% and hybrid electric vehicles (HEVs) up 7.9%. Battery electric vehicle (BEV) registrations were up by 41.7% to 21,244 units, securing a 25.3% market share compared with 17.7% a year ago. Full story

Electric vans up as overall market contracts in February

Demand for new light commercial vehicles (LCVs) fell by 19.3% in February to 14,476 units, according to the latest figures published by the Society of Motor Manufacturers and Traders (SMMT). The third consecutive monthly decline led to the month’s lowest outturn since 2020. Full story

Hyundai pairs up with Yandex spinoff Avride to develop robotaxis

Hyundai Motor Company and Avride have agreed to jointly develop autonomous vehicles in a tie up that will deepen the relationship between the two companies. Full story

In a class of its own – here is the all-new, fully electric Volvo ES90

Volvo has unveiled its first fully electric model that’s not an SUV. Priced at £69,000, the ES90 hatchback has a range well in excess of 400 miles. The Swedish brand is positioning the 5m-long ES90 as its technological flagship, thanks to a series of advanced features and mighty computing power that will allow it to be extensively updated and refreshed over the air with new, additional features during its lifetime. Full story

Women in automotive spotlight: Can you identify any challenges you’ve overcome as a woman in this industry?

The women in our industry face challenges unique to them, but their ability to turn obstacles into opportunities is nothing short of inspiring.

At the NBRA, we’re proud to showcase women who have not only built successful careers but have become leaders and mentors, helping shape the future of automotive repair. Full story

Industry leaders collaborate to develop new sustainability standard

As the automotive industry faces growing environmental pressures, a number of leading companies have united to create a new sustainability standard following the planned phase-out of PAS2060.

The initiative, known as ARIES (Accident Repair Industry Environmental Standard), is designed to provide a structured, measurable, and inclusive framework for reducing carbon emissions across the vehicle repair sector. Full story

NWVA makes new appointment to SVR team

Following the success of supporting Police forces across the country in recovering stolen vehicles, NWVA recently launched their dedicated Stolen Vehicle Recovery division – designed to alleviate pressure on the Police whilst expediting the speedy and safe return of stolen vehicles.

Joining the team in heading up ‘SVR’, is Phil Pentelow, who has 18 years’ experience working for Essex Police, the last five spent on the Stolen Vehicle Intelligence Unit (SVIU). This work included stolen vehicle examination, tracking and recovery. Full story

ACSO calls for root and branch review of OIC Claims Portal

The Association of Consumer Support Organisations (ACSO), which represents consumers in the civil justice system, has called for a government review to determine the success or failure of a raft of recent personal injury legal reforms. The call comes as the Official Injury Claim portal (OIC), which processes minor injury claims worth less than £5,000, approaches its fourth birthday, with more than one million claims submitted and around 300,000 processed. Full story

Motor insurance premiums continue to slow and home insurance premiums fall for third consecutive month

The latest General Insurance Price Index from Pearson Ham Group for February 2025 shows that motor insurance premiums continued to decline, but at a slower pace. Prices fell by 0.9%, marking the smallest monthly decrease in the past 12 months and bringing the annual movement rate to -19.3%. Full story

Call to close drug-driving roadside test loophole

The government is being urged to update drug-driving legislation and allow police to take evidential saliva tests at the roadside. Currently, if a driver tests positive at the roadside, police must obtain an evidential blood sample, which is not always possible. Even when it is, there can be a delay of up to six months before results return from the laboratory, during which time the offender remains free to drive. Full story

Could self-healing asphalt end the UK’s pothole problem?

Self-healing asphalt roads, created from biomass waste and developed with the aid of artificial intelligence (AI) technology, could be used to tackle the UK’s pothole crisis.

A research team comprised of experts from Swansea University, King’s College London, and scientists in Chile are designing a new type of self-repairing asphalt that can repair its own cracks without the need for human intervention or maintenance. Full story

Motorists applaud government’s decision to abandon Graduated Driver Licensing for young adults

New research conducted by training and compliance expert TTC, found that 60% of adults it surveyed welcomed the Government’s decision to abandon plans for a graduated driver licensing (GDL). The scheme would have placed a set of restrictions on new drivers aged 17-24, who have recently passed their practical test for an initial period of time. Full story

EV battery services centre to open in Rugby

Cox Automotive and DHL Supply Chain have teamed up to deliver a large scale battery management and maintenance operation in the UK, with the opening of a dedicated space for battery services within DHL’s 146,000-square-foot EV Centre of Excellence in Rugby, UK. Full story

New car appetite ramps up ahead of key selling month as Auto Trader reports record start to 2025

The latest data from Auto Trader points to a promising month ahead for the new car market with the automotive platform reporting a significant rise in interest from consumers for brand new cars. Visits to its new car platform increased 15% month-on-month (MoM) in February, whilst year-on-year (YoY) it jumped by a massive 23%. Full story

Claudio De Freitas has started a new role as National Leasing & Contract Hire Manager at BYD Europe.

Lucy Ashmore has been appointed as Operations Director at Drive Further.

Kevin Healey has started a new role as Image Engineer at Copart.

Phil Pentelow has joined the Stolen Vehicle Recovery (SVR) division at NWVA Group as Stolen Vehicle Recovery Manager.

Kia UK has announced that Steve Hicks has been appointed Marketing Director, with Sanka De Silva taking on the role of Sales Director.

The FLP Group has appointed Alistair Payne to the role of Technical Representative for the Midlands and Wales.

Sarah Tottle has joined Polestar UK as Head of Fleet.

Manny Lewis will join National Highways on 10 March 2025 as a Non-Executive Director. 

Clinton Riemens has started a new position as Manager EMEA Body Repair Network at Tesla.

Nikolay Boychev has stepped into the role of Lead Body Repair Network Manager EMEA at Tesla.

Phil Jerome has joined FMG as its new Sales Director – Fleet.

Dale Wyatt has joined RWA Automotive as a new advisory board member to expand its business intelligence services to car manufacturers.

Elaine Duffy has started a new role as ESG & Compliance Manager at Allscreens Nationwide.

Blackthorn Repair Management has appointed Stephen McKenna as Head of Technical.

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