AFV training date announced

Park Lodge International and Jeff Mack Consultancy, will be hosting its unique Alternative-Fuelled Vehicles Post-Accident & Investigation Training course at Morelli Eyebox, Coventry, on 21 September.

The IMI-approved seven-hour course has been developed to help everyone from first responders to insurance investigators and recovery agents identify and manage the post-accident risks associated with alternative-fuelled vehicles.

The course addresses legislation around health and safety, fire safety and waste, effective risk management and appropriate control measures, as well as identifying the tooling and PPE required.

Jeff Mack, who spoke at ARC360’s specialist EV event, EV-olution, at the Manufacturing Technology Centre, Coventry, said, “We’re learning new things every day. The biggest issue is people saying it’s too costly to do the training, but the risks of a lack of knowledge are too severe. The first step is knowing what you’re dealing with, or you may end up sending the wrong person with the wrong recovery vehicle to the scene.”

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ARC360 News – Friday 25 August 2023

What an EV future might look like

While there remains some negativity towards electric vehicles and some doubt that they will own the future exclusively, EV Bodyshops and The Novo Group have proven that whatever challenges the technology presents can be overcome.

Adam Thurman, Managing Director, EV Bodyshops, and James Allenby, Managing Director, The Novo Group, took part in a session, What an EV future looks like, at ARC360’s specialist EV event, The EV-olution, at the Manufacturing Technology Centre, Coventry.

Copart Ecologi milestone

Copart has underscored its Plan-Net-Zero commitment by planting more than 1,000 trees as part of the Ecologi platform.

The trees have been planted in the UK, Kenya, Madagascar, Mozambique, Tanzania, Senegal, and Ethiopia.

AEG update

Audatex has announced its latest AudaEnterprise Gold data release, which adds 99 new and updated model sheets to its vehicle database.

Alongside cars and motorbikes, these also include a large number of HGV commercial vehicles, with labour times, part numbers and paint and material costs now available.

Finalists revealed for Greener Bodyshop Awards

The NBRA and VBRA have announced the finalists for the fourth Greener Bodyshop Awards, which take place on 14 September.

The award categories are Greener Bodyshop Award, Bodyshop Staff Wellbeing Award, Environmental Innovation Award, Diversity and Inclusion Award, Outstanding Support for Bodyshop Award, Carbon Footprint Award, Carbon Footprint Year-on-Year Improver Award, Charity Award, Pride of Bodyshop Award and NBRA Special Award.

Colleagues take on Tour de Mind charity ride

A group of seven automotive and insurance professionals will ride 1,185 miles from Oxford to Spain to raise money for mental health charities Mind and Young Mind.

Taking part in Tour de Mind are Victoria Turner, Pablo Linares Lopez, Martyn Rowley, Mark Stuart, Lee Wallbank, Chace Gittings, Kelly Clarke, Martin Anderton and Tim Pepper.

Engines rev up for AutoRaise Rally

Contestants are revving up for the start of the AutoRaise Rally, which will follow a route through East Anglia and the Lincolnshire Wolds from 7-9 September.

Among those taking part are Ian Brown and Steve Warwick from Solera Audatex, who will drive a Mini Cooper being reconditioned by apprentices as James Alpe repair centre.

Yoga and Ageas extend partnership

Online broker Yoga Insurance is now offering Ageas van insurance to its customers. Yoga and Ageas already have a partnership in place to provide private car insurance to customers.

LTN’s impacting recruitment and retention

Low Traffic Neighbourhoods are having a negative impact on recruitment, staff retention and vehicle logistics.

That is according to Matt Boscott, Manager of Motofix Oxford, who was speaking at the group’s half-year review.

Repairers setting the standard

Underlining the industry’s commitment to safe repairs and outstanding service, four more bodyshops are celebrating passing the BS 10125 vehicle repair standard.

They are Sunderland-based C & C Vehicle Services, Fix Auto UK Litchfield, Motofix Accident Repair Centres in Cirencester, and Wolverhampton-based Hodson and Son.

UK-first for D Gawthrope ACR

Yorkshire repairer D Gawthrope ACR has become the first Mercedes-Benz MirrorCam calibration centre in the UK after installing the Haweka AXIS4000 wheel alignment system and CMC4000 Chassis measuring system.

‘There’s More to Motor’

The Institute of the Motor Industry (IMI) is launching a social media campaign to attract new talent to the industry by highlighting the career opportunities available to school leavers, graduates and those changing careers.

‘There’s More to Motor’ will see those already working in the sector sharing their career experiences.

Car Care Plan acquires Verex

Verex Insurance Services and Verex Assistance have been acquired by Car Care Plan after entering into administration on 18 August.

Car Care Plan will take over all services previously provided by Verex.

Polestar registrations soar by 174%

Polestar is the fastest growing car brand in the UK in the first seven months of the year.

Registrations have soared by 174% compared to 2022, with more than 20,000 Polestar 2 models now on UK roads.

GM to introduce V2H charging tech to EVs

General Motors has announced it will introduce vehicle-to-home (V2H) charging technology to electric vehicles by 2026.

The 2024 Chevrolet Silverado EV RST will be the first model to receive the technology, followed by the 2024 GMC Sierra EV Denali, 2024 Chevrolet Blazer EV, 2024 Chevrolet Equinox EV, 2024 Cadillac LYRIQ and the Cadillac ESCALADE IQ.

Entries open for Self-driving Industry Awards

Entries for the inaugural Self-driving Industry Awards are now open.

Presented by Cars of the Future, the awards recognise excellence in the following categories: Hardware, Software, V2X, Design, Aftermarket, Insurance, Legal, Research, Testing, and Trust.

FMG to cut ribbon on new site

FMG Repair Services has announced it will open a new 24,000 sqft flagship repair centre in Hoddesdon, Hertfordshire.

The company’s 65th UK site will open next month and take the group’s annual repair capacity to beyond 100,000 vehicles.

Father and son announce fourth Fix Auto UK site

Fix Auto UK franchisees Stephen and Sam Smith will expand operations with their fourth site.

Fix Auto South Leeds, a new 10,000 sqft repair centre, is expected to be operational by the middle of next month, joining the father and son’s existing sites Fix Auto Leeds North, Fix Auto Keighley and Fix Auto Bradford South.

People

Lee Berrell has been named Head of Product, Performance and Motrio at Renault Group.

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FMG announces new flagship site

FMG Repair Services has announced it will open a new 24,000 sqft flagship repair centre in Hoddesdon, Hertfordshire.

The company’s 65th UK site will open next month and take the group’s annual repair capacity to beyond 100,000 vehicles.

Equipped to handle EVs, hybrids, multi-material vehicles and LCVs, it forms parts of a wider expansion strategy that includes investment in existing sites, further geographical growth and continued training.

Operations Director Paul Wrigglesworth said, “The new site is a perfect addition to our existing estate, well positioned for the North London area, with good arterial roads and logistical links. It’s a perfect fit for our strategic plans and we recognise Hoddesdon as a high-profile claims area where capacity is at a premium.”

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ARC360 News – Friday 18 August 2023

EVs and the insurer perspective

More than nine out of 10 attendees at ARC360’s specialist EV event, EV-olution, predicted a ‘noticeable’ or ‘significant’ increase in electric vehicle claims in the next two years.

However, most do not foresee EVs becoming the majority of their claims/work mix for some time yet.

It is exactly this variable volume and unknowable timeline that has left many businesses in a state of uncertainty – committing to EVs is costly and for many there is no guarantee of a swift return on an investment.

NBRA announces Rowley as director

The National Body Repair Association has announced that Martyn Rowley has been appointed as new Director.

He takes over from Chris Weeks, who has become Managing Director of the Evolution Repair Group.

e2e introduces daily reports

e2e has partnered with Incited to transform the way insurers can interrogate and apply total loss data to inform business decision making.

It has innovated its management information and reporting function to ensure vehicle loss data is updated every 24 hours.

Copart opens new Staffordshire site

Copart UK is now operating from a new 10-acre site in Staffordshire.

The new facility will provide the company with storage for an additional 7,000 vehicles per annum in Hixon, boosting vehicle storage capacity in the West Midlands by 15%.

EVs drive used car revival

Surging sales of electric vehicles powered a 4.1% rise in the UK’s used car market in the second quarter of the year.

According to the Society of Motor Manufacturers and Traders, 1,832,267 units changed hands between April and June, with used electric vehicle sales soaring by 81.8% to 30,645 units.

Copart secures IMI accreditation

Copart UK has become an IMI-approved EV training provider. It is now able to deliver IMI TechSafe electric and hybrid vehicle training across its nationwide Operation Centres.

Copart will initially focus on Level 2 and Level 3 training.

Fix Auto UK expands Northern Ireland presence

Fix Auto UK has doubled the number of its repair centres in Northern Ireland with the announcement that Crash Repair Saintfield will now operate as Fix Auto Saintfield.

The 6,000 sqft repair centre includes two spraybooths and six workbays and repairs up to 20 vehicles a week.

Nationwide Vehicle Recovery Assistance extends WHU partnership

Nationwide Vehicle Recovery Assistance has extended its vehicle collision recovery and storage management partnership with West Ham United.

The relationship goes back eight years, with Nationwide Vehicle Recovery Assistance becoming an official Club Partner last year.

Thatcham Research joins 3D printing task force

Thatcham Research has joined the 3D Printing Task Force for the Automotive Collision Repair Industry.

The task force brings together experts in 3D printing and automotive to support collaboration, idea-sharing, and the development of safe and regulated practices.

IMI welcomes Electric Vehicles inquiry

The IMI has welcomed the news that the government is launching an inquiry into the challenges of EV adoption.

It has urged the enquiry to focus on incentives, price and availability, charging infrastructure and end-of-life disposal.

Understanding BS10125

The BSI has produced a podcast explaining the vehicle repair standard, BS10125.

Matthew Chiles and Cindy Parokkil highlight the 10 things businesses need to know about the industry standard.

Fix Auto UK acquires Fix Auto Cheltenham

Fix Auto UK has taken over as the majority shareholder in Fix Auto Cheltenham.

The network has bought the shares from businessman Andrew Emery, while fellow director Kieran Humphries will retain his shares and position as Operations Director.

IMI CEO inducted into Hall of Fame

IMI CEO Steve Nash has been welcomed into The Motoring Hall of Fame in recognition of his work for the automotive industry.

He said, “I am committed to helping to improve standards in our industry and the service we provide to motorists and will continue to champion the importance of professionally competent technicians to support the evolution of the motor industry and the growth of the sector, whatever challenges may lie ahead.”

BMW trials hydrogen vehicles

BMW is piloting a fleet of nearly 100 hydrogen vehicles. The BMW iX5 offers a range of 313 miles, with the 700-bar tanks able to be filled up in three to four minutes.

Thatcham Research gears up for industry rallies

Thatcham Research is restoring a Mazda MX5 ahead of the AutoRaise and Bangers4Ben rallies, which start on 7 September and 7 October respectively.

The Mazda was donated by Copart UK.

Vehicle recalls added to MOTs

The Drivers and Vehicle Standards Agency (DVSA) has announced that vehicle recalls will now appear on MOT test certificates to enhance road safety.

AI cameras catch 297 drivers in three days in Cornwall

A new artificial intelligence (AI) camera caught almost 300 drivers breaking the law in its first three days of operation.

The camera, installed on the A30 in Cornwall, caught motorists using their mobile phones or not wearing seatbelts.

New webinar to provide unique AI insight

ARC Support Services will host a webinar at 7pm on Wednesday, 21 August examining the software available that can help individuals and businesses achieve better outcomes.

Healey heading to golf final

Fix Auto Birmingham East owner Ben Healey along with Dave Underwood of Turner Aviation, Clayton Redhead of Dunlop Aircraft Tyres, and Anthony Cunnington of Swift Abrasives secured their place at the final of the Ezi Methods Golf Challenge after topping the annual Fix Auto UK golf competition at The Belfry.

People

Nikolay Boychev has been named Senior Body Repair Network Compliance Manager at Tesla.

OUTSORC has appointed Mark Shaw as Global Product Manager.

Ash Holmes has been appointed as Senior Research Engineer at Thatcham Research.

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Fix Auto UK expands Northern Ireland network

Fix Auto UK has doubled the number of its repair centres in Northern Ireland with the announcement that Crash Repair Saintfield will now operate as Fix Auto Saintfield.

The news comes 18 months after the network made its first appointment in the region with the appointment of Fix Auto Lagan Side.

Situated seven miles outside Belfast and established by panel technician Maurice Connor in 2013, the business encompasses a 6,000 sqft repair centre complete with two spraybooths and six workbays. It employs seven people and repairs up to 20 vehicles a week.

Maurice said, “Repairing vehicles to the highest standards is a given for us, but we truly believe the business has so much more potential, being part of Fix Auto UK will help us achieve our ambitions to further grow and develop. The advice and guidance I’ve already received has been instantly invaluable to further improve our productivity.”

Ian Pugh, Managing Director of Fix Auto UK, said: “Maurice and Jenna join the network brimming with the attributes we look for, ambition and desire to develop. They’ve instantly embraced our branding and business support we’ve been able to provide and the signs are instantly showing that Saintfield will be another exciting addition to the network.” 

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e2e introduces daily data reports

e2e has partnered with Incited to transform the way insurers can interrogate and apply total loss data to inform business decision making. 

It has innovated its management information and reporting function to ensure data loss data is updated every 24 hours. Clients are also able to select their own data ranges for time series comparison analytics, monitor KPIs and benchmark their results against anonymized, aggregated market data. 

Meanwhile, e2e will enhance the service further by the end of the year by introducing predictive analytics, SalvageMarket auction data and reclaimed parts data.

Jim Loughran, CEO at e2e said: “The total loss market represents untapped commercial opportunities for insurers and access to high quality data will enable them to identify, evaluate and act on those opportunities. Static monthly reporting simply cannot provide the business insights they need. 

“The creation of our data platform and our new, interactive approach to MI reporting is part of our business strategy to be the premier data-led and technology-enabled provider of salvage claims management and fulfilment services.”

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Copart opens new Staffordshire site

Copart UK is now operating from a new 10-acre site in Staffordshire.

The new facility will provide the company with storage for an additional 7,000 vehicles per annum in Hixon, boosting vehicle storage capacity in the West Midlands by 15%.

This news follows a series of recent land investment announcements from Copart, including new sites in Corby (Northamptonshire) and East Kilbride (Scotland) as well as continued expansion at their Operation Centres in Rochford, Sandtoft, Westbury, and Wisbech.

Jane Pocock, CEO of Copart UK & Ireland, said, “We’re delighted to boost vehicle storage capacity in the West Midlands as part of our ongoing reinvestment strategy into land, transport, services, and technology.

“With an increasingly diverse UK car parc and extreme weather events becoming more commonplace, especially as we head into the winter months, expanding our provision of storage capacity is vital.

“We’re committed to further developing and expanding Copart’s strategically positioned operational network across the UK, providing close proximity to communities and customers so that we can collect, handle, and store vehicles quickly, efficiently, and with minimal environmental impact.”

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NBRA announces Martyn Rowley as new Director

The National Body Repair Association (NBRA) has announced that Martyn Rowley has been appointed as new Director.

Martyn, who will take up his role on 7 November, brings with him extensive experience having previously held the position of Business Development Manager UK & Ireland at GT Motive.

He takes over from Chris Weeks, who served as NBRA’s Director for five years, and left the organisation on 28 July to take over as Managing Director of the Evolution Repair Group.

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ARC360 News – Friday 11 August 2023

SYNETIQ and LV= provide key to sustainability

SYNETIQ has launched a client initiative with LV= Insurance which sees unused keys sold to raise money for charity. The two businesses have come together to sell unused keys for reuse to support the insurer’s chosen charity, FamilyAction.

Copart to open new Corby Operation Centre

Copart UK is opening a new Operation Centre in Corby, Northamptonshire.

The site, expected to be operational by the autumn, will enable Copart to increase vehicle storage capacity in this region by 32%.

Repair volumes dip in July

Trend Tracker’s latest Market Intelligence Report has revealed that repair volume demand is still tracking at 95% of pre-pandemic levels, although it has identified significant monthly fluctuations with June at 107% and July dipping to 87%.It also found that repair inflation is slowing down with a drop in year-on-year increases, although it remains at record levels.

Battery recycling a significant sustainability challenge

SYNETIQ has examined the challenges posed to the industry by battery recycling, and revealed how it is working with the sector to find best outcomes.

LKQ Corporation completes Uni-Select acquisition

LKQ Corporation has completed the acquisition of Uni-Select, which distributes automotive refinish and industrial coatings and related products in North America and the UK.

Europcar expands EV fleet

Europcar is upgrading its fleet of electric vehicles. It has made new premium Mercedes-Benz models available to customers as well as the ORA Funky Cat.

IMI report reveals gender divide

The Institute of the Motor Industry’s Baseline Report has identified stark challenges around gender equality, with just 19% of those working in automotive female.

The report also revealed that vacancies have risen to a 21-year high, with 758,000 jobs unfilled.

Axalta publishes strong profits

Axalta has reported that net sales increased 4.8% year-on-year in the second quarter, while income from operations totalled £108m compared to £81m in the same quarter of 2022.

PartsXchange announces AutoParts partnership

Online marketplace for recycled parts PartsXchange has announced a new partnership with Charlton Recycled AutoParts.

As part of the deal it will now list AutoParts’ range of green parts on its website.

EV sales soar in second quarter

Figures released by the Society of Motor Manufacturers and Traders has revealed that the UK’s used car market rose by 4.1% in the second quarter of the year.

It found that 1,832,267 units changed hands, with used battery electric vehicle sales growing by 81.8% to 30,645 units.

New scrappage scheme launched in London

A new £110m scrappage scheme has been introduced in London to help drivers prepare for the expansion of the Ultra Low Emission Zone (ULEZ) on 29 August 2023.

The scheme will offer grants to motorists looking to scrap or retrofit vehicles that do not meet new emissions standards.

Drivers urged to display emissions stickers

UK motorists heading to Europe this year risk a £154 fine if their vehicles do not meet air quality regulations.

Drivers have been warned to apply for and display the correct windscreen stickers before travelling, adding that different regions require different stickers.

Fix Auto Devon sites complete EV training

Fix Auto Crediton and Fix Auto Newton Abbot have completed Thatcham Research’s EV Aware and EV Ready training programmes.

The online courses, available via Thatcham Research’s ecademy learning platform, ensures all colleagues have the level of knowledge suitable to their jobs to handle electric vehicles.

Premiums reach record highs

Motor insurance premiums reached a record high in the second quarter of 2023, with the average comprehensive policy now £511. This is a seven per cent rise on the first quarter and 21% up on the same quarter of 2022.

Meanwhile, insurers paid out £2.4bn in all motor insurance claims in the first quarter of this year, a rise of 14% on the first quarter of 2022.

Government launches EV inquiry

The government has launched a new inquiry into electric vehicles as it considers the viability of its proposed 2030 ban on the sale of new petrol and diesel cars. It is seeking real-world insights from drivers, manufacturers, repairers and all industry stakeholders around buying experience, aftersales support, charging and end-of-life disposal.

People

Volkswagen Commercial Vehicles has appointed John Ricardo-Neto as its new Head of Product Planning. 

LV= has appointed Matt Crabtree as Head of Finance Crime Strategy.

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SYNETIQ and LV= provide key to sustainability

SYNETIQ has launched a client initiative with LV= Insurance which sees unused keys sold to raise money for charity. 

The two businesses have come together to sell unused keys for reuse to support the insurer’s chosen charity, FamilyAction – an organisation which supports families when they need it the most.

SYNETIQ already recycles 96.4% of all dismantled vehicles and by combining synergies of care and sustainability, SYNETIQ and LV= Insurance have found this initiative to be crucial to reducing waste further. The pair have so far raised over £500 for the charity with more to come.

Sarah Hirst, Client and Green Parts Director said: “We are proud to work with LV= on this project to sell unused car keys for reuse and help our client raise funds for their chosen charity. We care about making a difference to our clients, charitable causes and the planet. This is a simple impactful initiative that helps raise money for a great cause which is also sustainable.

“We look to roll this out to other clients in the future following the successful trial with LV=.”

Becci Yates, Claims Supplier Manager at LV= Insurance said:“We are delighted to work together with SYNETIQ on this project, not only to reuse keys but to raise funds for Family Action.”

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