ARC360 News – Friday 31 January 2025

ARC360 conference draws leading sector wide interest 

More than 20 major insurance brands and over 50 of the sectors leading repairers have already confirmed their support of ARC360’s 2025 conference which takes place on Thursday 22 May at the British Motor Museum, Gaydon. 

Set to deliver the most engaging and interactive automotive incident repair/motor insurance claims focused event of the year, ARC360 will discuss the business-critical areas to impact the industry bringing together industry leaders to share experience, insight and knowledge. Full story

The NBRA is working with the administrators of the EDAM Group, Interpath, to support any bodyshops impacted by the announcement on 6 January that the business is closing.

Komoo has opened its latest site located in Stansted. This is the first opening of 2025 and the 17th in total.

Mustoe’s Specialist Vehicle Body Repairs has unveiled Fix Auto Bristol Central, which will be Stellantis and Suzuki approved. Meanwhile, the business has also secured Renault/Dacia approval for the Caldicot, Monmouthshire area.

Activate Group has announced its Hampton site passed its initial stage 2 BS 10125:2022 audit last week.

ECF Accident Repair Group has retained BS10125 2022 structural aluminium approval coupled with another successful ISO 9001 audit.

Steer Automotive Group has made donations to six incredible initiatives through our Steer Community Fund. They include the St Mary in the Marsh Project Fund, The Association of the Veteran’s Hub Newport, and the Honeypot Children’s Charity.

FMG Repair Services has introduced cutting edge ADAS recalibration equipment from Repairify at all of its UK-wide bodyshops.

The Independent Garage Association (IGA) is urging independent garage owners to prioritise succession planning after noticing an increasing number considering closing because no one is in place to manage the company in the future.

The Department for Infrastructure (DfI) in Northern Ireland is launching a consultation to seek views on changing the frequency of MOT testing from one year to two years (Biennial) for some private cars, motorcycles and light goods vehicles.

Volvo Cars takes full ownership of Novo Energy

Volvo Cars and Northvolt AB have signed a share purchase agreement relating to Northvolt’s shares in NOVO Energy AB, leading to Volvo Cars taking full ownership of NOVO Energy AB, subject to approval by relevant authorities. Full story

JLR invests £65m in sustainable expansion of luxury paint operations for bespoke vehicle personalisation

JLR is investing £65m in sustainably expanding its special paint facilities globally to meet growing demand for personalised luxury vehicles and reduce the environmental impact of its most carbon intensive manufacturing processes. The company has seen demand for personalised colour options, where clients can choose from hundreds of Bespoke Paint and elevated palette options across its Range Rover and Range Rover Sport models, more than double since FY22. Full story

Mitsubishi Motors opts out of Honda-Nissan merger

Mitsubishi Motors has decided not to participate in a proposed merger between Honda Motor and Nissan Motor. Instead, the company will focus on increasing collaboration with both firms in technology development, particularly in software, EVs, and other advanced technologies. Full story

BYD UK continues rapid growth in 2024

BYD is celebrating another year of phenomenal growth in the UK. The company, which officially launched in the UK in March 2023, increased its volume by 658% to over 8,700 cars in 2024 – making it the UK’s fastest growing car brand. Full story

European new car market growth in 2024 driven by hybrids and Chinese brands

Europe’s new passenger car market grew by 0.9% last year. This is according to new data from JATO Dynamics, which found that 12,909,741 new passenger cars were registered across Europe-28 in 2024. Despite the slight uptick in registrations, 2024 was the fifth year of muted registrations figures when compared to pre-pandemic levels. Europe’s car market has shrunk by almost 2.9 million units since the arrival of the pandemic in 2020. Full story

Secure Gateways: Unlocking their role and impact on the automotive industry

In the automotive industry, a secure gateway is a system designed by the vehicle manufacturer to protect a car’s internal systems from unauthorised external access. It also prevents aftermarket tools from gaining entry to sensitive data and software within the vehicle. From a technology standpoint, secure gateways are becoming commonplace in vehicles and access to them is being made harder by the manufacturer. Full story

Copart UK becomes a Silver Partner of The Carbon Literacy Project

Global leader in online vehicle remarketing and recycling Copart UK has announced that it has become a Silver Partner under The Carbon Literacy Project’s Partner Scheme. By becoming a Silver Partner, Copart has demonstrated its commitment to tackling climate change through supporting the vital education and action delivered by The Carbon Literacy Project. Full story

Apprenticeship Central gears us for National Apprenticeship Week

Apprenticeship Central is urging bodyshops to tackle the skills crisis in the industry by tapping into the apprenticeship talent pipeline. The industry recruitment specialists focuses on helping repairers fill the skills gaps in key roles, from Paint Technicians, Panel Technicians, MET Technicians, Multi-Skilled Technicians, Vehicle Damage Assessors, and Business Support Administrators. Full story

Minister rules out graduated driving licence for young drivers

The Government has again ruled out introducing a graduated driving licence for young drivers. Speaking in a debate in Parliament, Future of Roads Minister Lilian Greenwood told MPs she is “determined” to take action to cut the number of young drivers, aged between 17-24, killed or seriously injured. “Improving road safety is one of my department’s highest priorities,” she said. Full story

FISITA welcomes Thatcham Research as a Corporate Member

Thatcham Research has joined FISITA as a Corporate Member. FISITA iscommitted to promoting excellence in mobility engineering by cultivating international engagement and peer group collaboration within a pre-competitive environment, bringing businesses together to ensure mobility remains sustainable and accessible to all. Full story

Somerset Bridge extends alliance with AX as exclusive outsourced claims handling and repair management partner

Somerset Bridge Group has extended its partnership with AX Automotive three years after the accident management specialist gained exclusivity for its entire non-fault outsourced requirements. Delivering an innovative insurance provision focused on underwriting, broker and claims handling services, the partnership now incorporates its seamless provision of claims handling, vehicle rental, repair management and total loss expertise. Full story

New Generation in Claims survey – the story so far

ILC’s New Generation in Claims programme in collaboration with Consumer Intelligence and UCAS is ready to ‘go live’ with one of the largest surveys of its kind, focusing on early career perceptions of the insurance claims industry, in the coming weeks. Full story

Public warned misleading claims adverts could cost them thousands

The public must be vigilant when searching for their insurer online, warns the Insurance Fraud Bureau (IFB), as it’s revealed that victims of paid ad spoofing scams could be facing up to £13,000 in unsolicited fees. Paid ad spoofing scams involve unscrupulous firms paying for search engine ads that mimic those of genuine insurers. Full story

Ten plead guilty to £320,000 ‘crash for cash’ fraud

An organised crime group that pocketed over £320,000 through a ‘crash for cash’ scheme have pleaded guilty to fraud charges. Raju Patel and Kamlesh Vadukul, the ringleaders of the group, submitted claims on insurance and to a vehicle repair finance service, for road traffic collisions that were deliberately induced or had never taken place. Full story

A study on real-world effectiveness of model year 2015–2023 ADAS

Automatic emergency braking (AEB) continues to improve as it cuts rear-end crashes in half. The latest study by the Partnership for Analytics Research in Traffic Safety (PARTS), pairing auto manufacturer equipment with police crash report data covering 98 million vehicles and 21.2 million crashes, is the largest and most comprehensive study of advanced driver assistance systems (ADAS) to date. Full story

Car owners can save more than £300 with one Aldi product

Whether it’s from a parking error or a roadside bump, denting a car can be a stressful and costly mistake with repairs costing drivers £335 on average. To help shoppers save on costly repairs, Aldi has announced it is launching its latest range of must-haves for motor repairs.

Among the new products, its £6.99 Dent Repair Kit has been developed to help drivers fix dents themselves. Full story

Cogent Hire has appointed Darren Entwistle as Business Development Director.

Harps Joseph has been named Head of Product at cinch.

Lookers has appointed former VW Group UK boss Alex Smith as new Chair.

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ARC360 News – Friday 9 May 2025

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09-05-2025

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ARC360 News – Friday 2 May 2025

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02-05-2025

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Charles Trent unveils green Parts Portal

Charles Trent has launched its innovative B2B Parts Portal to help businesses source and order high-quality green parts.

The portal provides instant access to Charles Trent’s live database of over 100,000 quality-assured green parts, all available for next-day delivery.

With features such as detailed part images, part number look up and the ability to upload Audatex Reports or Autoflow parts estimates, repairers can now identify and order multiple parts in under 90 seconds.

This seamless process ensures businesses save time and reduce lead times while gaining confidence in the quality and compatibility of the parts ordered.

Jordon Trent, Customer Service Director, said, “We believe repairers shouldn’t have to wait for answers about green parts availability, pricing, or lead times. That’s why we’ve developed a user-friendly platform that gives instant real-time access to our entire stock, allowing repairers to easily find and order green parts.

“Searching for the right parts is simple – search by part number, registration, and part type, or upload an Audatex or Autoflow parts assessment to quickly identify all the parts needed for a repair in one go.

“Our platform lets you browse detailed images to confirm grading and select from available options for added convenience. And the best part? Order before 3 pm and your parts will be delivered the next day.”

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ARC360 News – Friday 9 May 2025

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09-05-2025

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08-05-2025

ARC360 News – Friday 2 May 2025

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02-05-2025

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Copart UK becomes a Silver Partner of The Carbon Literacy Project

Copart UK has become a Silver Partner under The Carbon Literacy Project’s Partner Scheme, demonstrating its commitment to tackling climate change by supporting the charity.

The Carbon Literacy Project’s Partner Scheme allows organisations like Copart to provide the financial backing required to expand its reach and impact.

Copart achieved Gold level Carbon Literate Organisation (CLO) accreditation in record time, certifying over half of their UK teammates as Carbon Literate, and are making excellent progress towards Platinum.

Jane Pocock, CEO of Copart UK & Ireland, said, “Becoming a Carbon Literate Organisation is an integral strand of our ongoing Plan-Net-Zero, which also includes a commitment to operating the ‘Greenest Fleet on the Street’, the setting of science-based targets, and the continued expansion of our UK recycling and green parts capabilities.

“As we head towards Platinum, where we’ll certify 80% of our workforce, we’re delighted to have this opportunity to partner with The Carbon Literacy Project and make a tangible contribution to increasing Carbon Literacy training at the scale necessary to truly tackle climate change.”

Emma Richards, Head of Project Development at The Carbon Literacy Project, added, “We are honoured that Copart has made the decision to sponsor The Carbon Literacy Project and, in doing so, has become a Silver Partner. By offering their financial support, Copart is facilitating a necessary scale-up in the delivery of Carbon Literacy and action against climate change and is helping to create a low-carbon future for all.”

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ARC360 News – Friday 9 May 2025

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09-05-2025

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ARC360 News – Friday 2 May 2025

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02-05-2025

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ARC360 News – Friday 24 January 2025

Major names revealed for ARC360 conference

Paul Llewellyn, Head of Claims (Motor), Ageas; Peter Randhawa, Director of ESG & Special Projects, Steer Automotive Group; and Victoria Turner, CEO, National Accident Repair Group are three of the major names set for ARC360’s conference agenda in May.

Taking place on Thursday 22 May at the British Motor Museum, Gaydon – the conference is again set to deliver the most engaging and interactive automotive incident repair/motor insurance claims focused event of the year. Full story

Motofix Exeter is undergoing an £850,000 upgrade with a focus on sustainability. This includes new roofing and cladding to tackle heat loss and improve energy efficiency, LED motion-sensitive lighting and upgraded STL energy-efficient spraybooth technology.

Komoo has announced that the full organisation has achieved carbon neutrality in accordance with PAS 2060.

Mustoe Specialist Vehicle Body Repairs has announced it has become an official Renault/Dacia Approved Accident Repair Centre for the Caldicot, Monmouthshire

Summers Accident Repair Centre has increased its vehicle manufacturer approvals to 12 with Hyundai Motor joining its portfolio.

Gemini ARC has announced thatrecently qualified, Vitaly Simonenko, a past apprentice from Gemini Manchester, has received a Mac Tools toolbox, generously donated by LV= General Insurance through its latest Toolbox Design Competition.

Liam Fussell has started a new position as Group Technical Manager at Page Automotive Group.

ALLDATA Europe will host workshop owners and technicians at Colchester-based Shaikly Motor Company in March to explore repair solutions, share industry expertise and tackle the technical and business challenges shaping the automotive aftermarket.

Volkswagen Passat secures Safety Award victory thanks to well-rounded safety performance

Automotive Risk Intelligence company Thatcham Research is announcing the winner of the What Car? Safety Award 2025. After a rigorous judging process by a panel of experts from Thatcham Research, What Car? and Euro NCAP, the Volkswagen Passat was crowned 2025’s safest car at last night’s What Car? Car of the Year ceremony. Full story

Hyundai Motor Group expands testing and R&D facilities in Europe

Hyundai Motor Group (the Group) is bolstering its leading role as an innovator and driver of change in the automotive industry by expanding its research and development (R&D) facilities in Europe by more than 25,000 sqm. Full story

NIO recognised in Corporate Knights’ 2025 Global 100

On January 22, 2025, Corporate Knights, a renowned independent media and investment research company based in Toronto, Canada, has released its 2025 Global 100, the ranking of the world’s 100 most sustainable corporations. NIO has once again earned a place on this prestigious list, ranking 13th out of 8,359 evaluated companies worldwide. Full story

Suzuki opens doors to new dealership in Cheltenham

Suzuki GB PLC has opened a new dealership in Cheltenham, Gloucestershire, operated by Baylis Group. The dealership offers over 500 used cars and has created up to 15 new jobs. Full story

Jaguar Land Rover to axe up to 200 workers in fresh blow for car giant

Up to 200 workers at Jaguar Land Rover’s (JLR) Halewood site could be set for redundancy before the end of this financial year, as the company has launched a voluntary redundancy scheme. The Merseyside factory is offering eligible employees the chance to leave, which includes an early retirement programme. Full story

Canoo Inc. Announces Chapter 7 Bankruptcy Filing

Canoo Inc, a high-tech advanced mobility and energy company, has filed a voluntary petition for relief under Chapter 7 of the US Bankruptcy Code. The filing, made with the US Bankruptcy Court for Delaware, will result in the federal appointment of a Bankruptcy Trustee to oversee the liquidation of the Company’s assets and the distribution of proceeds to creditors. Full story

Trump considers 10% tariff on China from February

US President Donald Trump has said he is considering imposing a 10% tariff on imports of Chinese-made goods as soon as 1 February.Trump said discussions with his administration were “based on the fact that they’re sending fentanyl to Mexico and Canada.” Full story

Richard Hammond and The Smallest Cog Team join AutoRaise as Patrons

AutoRaise has welcomed Richard Hammond and his team at The Smallest Cog as Patrons of the charity. This partnership marks a significant step forward in inspiring and supporting young talent in the vehicle repair industry, reinforcing the value of apprenticeships as a sustainable solution to the sector’s skills shortage. Full story

2024 in Motor Claims, and Projections for 2025

With 2024 now behind us, insurers have their sights set firmly on what 2025 will bring for their motor claims supply chains, repair partnerships, and policyholder expectations. 

With EVs firmly entering the mainstream, repair capacity challenges easing, and premium prices stabilising, the year ahead will likely bring new challenges, and equally opportunities for insurers and their partners to navigate. Full story

Walking the Sahara Desert for BEN

On 26 February Martyn Rowley, Executive Director, NBRA and VBRA, will walk 100km across the Sahara Desert to raise funds for automotive charity Ben. He will join Karen Jakes, Group Product Manager – Automotive & Repair at Thatcham Research, and nine other automotive industry leaders, on the five-day trek in temperatures likely to exceed 35°C. Full story

Apprenticeship Central unveils exclusive National Apprenticeship Week promotion

This National Apprenticeship Week, Apprenticeship Central is stepping up to encourage businesses to make a meaningful investment in the future of their workforce. From 10-15 February, bodyshops will be able to take advantage of reduced prices on Apprenticeship Central’s core services: RECRUIT and RETAIN. Full story

Admiral data reveals pothole claims in the UK rose by 62% in the past two years

The latest data from our UK business, Admiral Car Insurance, reveals that the number of pothole-related claims continued to climb in 2024 and was 14% higher than 2023 – with a whopping 62% rise in the last two years. Admiral’s data shows pothole related claims have increased by 175% since 2016, and 2024 is set to be a record year for them. Full story

50% Increase in drug driver deaths – AA Charitable Trust

There has been a 50% jump in drivers killed in collisions where the driver was under the influence of drugs, according to The AA Charitable Trust. Between 2022 and 2023 drivers killed under the influence of drugs increased from 96 to 144 – the highest for five years. Full story

The IMI celebrates automotive excellence as it announces shortlist for Annual Awards

The Institute of the Motor Industry (IMI) has announced the shortlist for its Annual Awards, with winners to be announced at the IMI Annual Dinner held at the Intercontinental Hotel on Park Lane on 12th March 2025. This highly anticipated industry event celebrates excellence and honours the talented individuals and influential organisations shaping the future of the automotive sector. Full story

Defaqto names Admiral a ‘Trailblazer’ for innovation in electric vehicle cover

With an increasing number of consumers looking to insure electric cars, the insurance market is responding with many providing specific benefits that relate to these vehicles. Now a pioneer of this market has been identified by Defaqto. Full story

German courts dismiss Stellantis appeal around access to vehicle data

Courts in Germany have dismissed an appeal by Stellantis against a ruling that said barriers imposed by vehicle manufacturers on access to vehicle repair data is illegal. The Higher Regional Court of Cologne (HRCC) found in favour of Belron company Carglass last May when it ruled that independent repairers should have access to essential OEM repair data. Full story

Adrian Serjeant has been appointed Commercial Manager at Auto Plas Bumper Recycling.

James Daye has been named CV & LIC Business Development Manager at LKQ Bodyshop Division.

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ARC360 News – Friday 9 May 2025

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09-05-2025

Step up for Ben

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08-05-2025

ARC360 News – Friday 2 May 2025

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02-05-2025

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ARC360 News – Friday 17 January 2025

Leading repairers set for ARC360 2025

Many of the UK’s leading repairers have already confirmed their support of ARC360’s 2025 conference which takes place on Thursday 22 May at the British Motor Museum, Gaydon.

Titled ‘A new era – the changing dynamics of a sector’, the event will deliver the most engaging and interactive automotive incident repair/motor insurance claims focused event of the year. Full story

Repairer News 

Gemini ARC has celebrated the loyalty of its team with an impressive 21.5% of its workforce earning long-service awards for over 10 or 20 years of dedication.

Turners Accident Repair has unveiled its seventh site in Chester-Le-Street, Durham. The 16,000 sqft repair centre follows an investment of more than £700,000. Full story

Fix Auto UK has announced that the group has reached a remarkable milestone after recording £1bn in deployed sales into the ever-growing franchised network as it continues its upward trajectory. Full story

Fix Auto Caldicot has officially got Renault/ Dacia to join our manufacturer approvals alongside Stellantis & Suzuki.

Dave Willett has left M&M Vehicle Repairs after 37 years.

Fix Auto UK’s Managing Director Ian Pugh has been appointed as Group Managing Director to the newly formed Advantage Group of Companies. The UK-based group encompasses Fix Auto UK, Advantage Parts Solutions UK, and Fix Auto UK’s division of owned repair centres. Full story

VM News

Implementation of ADAS technology continues to improve, as Thatcham Research announces safest car of the year shortlist

Automotive Risk Intelligence company Thatcham Research has revealed the contenders for the 2025 What Car? Safety Award, with this year’s shortlist representing the safest vehicles available on UK roads. The vehicles were chosen by Thatcham Research, Euro NCAP and What Car? judges based on Euro NCAP safety test scores alongside other criteria such as expected market volume. Full story

Euro NCAP boosts capacity with approval of DEKRA and TRANSPOLIS test centres

Euro NCAP has announced that DEKRA and TRANSPOLIS have been accredited for Euro NCAP active safety testing, formally joining its network of approved testing facilities around Europe. These facilities will build on existing expertise to successfully deliver consumer testing of passenger cars, vans, and trucks. Full story

JLR and Tata Communications to deliver smarter, data-driven connected cars

JLR has announced an enhanced partnership with Tata Communications to improve its connected vehicle ecosystem through the Tata Communications MOVE platform. The collaboration will empower JLR’s next-generation software-defined vehicles with continuous connectivity and access to intelligent services even in the remotest locations across 120 countries. Full story

BMW Group scores circular economy win with high-voltage batteries

The BMW Group has launched a pan-European partnership with SK tes, a leading provider of innovative technology lifecycle solutions. The special recycling process recovers cobalt, nickel and lithium from used batteries before returning them to the value chain to make new batteries. This closed-loop system is set to expand to the US-Mexico-Canada region as early as 2026. Full story

Polestar targets profitability in 2025; Polestar 7 will be a premium compact SUV from Europe

Polestar has unveiled an updated strategy, targeting compound annual retail sales volume growth of 30-35% for 2025 to 2027 and a positive adjusted EBITDA in 2025. Gaining commercial and operational momentum, further margin, fixed costs and working capital improvements are expected from 2026 onwards, with a positive free cash flow after investments expected in 2027. Full story

Industry News 

NWVA introduces new Stolen Vehicle Recovery division

ARC360 Corporate Partner, NWVA (Nationwide Assistance Group) has introduced a new Stolen Vehicle Recovery division to tackle the rapidly increasing levels of vehicle theft across the UK. Having successfully supported police forces across the country for a number of years in the recovery of stolen vehicles, NWVA has now introduced its own all-encompassing service. Full story

Drivers neglecting basic vehicle checks

Research from eBay has revealed a significant number of drivers are neglecting basic car maintenance tasks. The data found that one in four (25%) drivers only checked their tyre pressure on a quarterly basis, while 11% admitted to only checking their tyre tread on a yearly basis. Full story

Trend Tracker – trends to look out for in 2025

Following on from the publication of its The UK Motor Claims and Body Repair Report 2024-25, Trend Tracker has been sharing predictions for 2025, a year that will deliver a raft of changes, some challenges but, promisingly, several opportunities for those willing to embrace the changes.  So, what’s on the horizon for 2025 in the vehicle repair and motor claims sector? Full story

Ben shares ways for automotive people to improve wellbeing

With Blue Monday approaching on 20 January, Ben is sharing ways it can help automotive people improve their health and wellbeing in 2025. January is also a time when people consider setting new goals, and Ben’s free Life Coaching service supports automotive people to make positive changes, whether at work or home. Full story

Zenzic and IMI launch CAM skills survey

Zenzic has launched a new Connected and Automated Mobility (CAM) Skills Survey to better understand the recruitment and skills challenges facing the sector. The survey, which is being run in partnership with the Institute of the Motor Industry, is divided into four categories: current pain points, sources of hiring, activities for skills scouting, and company values and culture. Full story

Apprenticeship Central publishes white paper on apprenticeship reforms

Apprenticeship Central has published a white paper highlighting the reforms taking place within UK apprenticeships, and considering what they mean for automotive employers. Work and Pensions Secretary Liz Kendall initiated the reforms last November with the publication of the ‘Get Britain Working’ white paper. Full story

Automotive industry leaders set for Ben’s Sahara Desert Trek

A total of 11 automotive leaders will feel the heat next month in Ben’s Industry Leader Challenge Sahara Desert Trek, which is taking place from 26 February to 5 March. Divided into five teams, they will spend five days trekking across the Sahara Desert in Morocco to raise a minimum of £20,000 per team for Ben. Full story

BASF Coatings enters into a strategic partnership for the aftersales market

BASF’s Coatings division announces that BMW Group has selected the premium refinish brands Glasurit and R-M among their preferred paint brands for its aftersales network. This strategic partnership includes 50 markets where BMW Group is not present with its private label. Full story

IMI launches employment engagement survey to drive automotive talent forward

The Institute of the Motor Industry (IMI) has launched a new Employment Engagement Survey to gather critical insights that will help tackle the growing skills gap in the automotive sector. This 15-minute survey invites input from employers, educators, and industry professionals to identify recruitment challenges, highlight essential skills, and improve training and education. Full story

Copart’s 2024 ESG Report highlights sustainability progress

Copart has revealed it has avoided more than 12 million metric tons of CO2e during the past financial year. Its 2024 ESG Report has revealed that the company’s global operations achieved the figure by extending the lifecycle of vehicles and harvesting green parts. Full story

People 

Eddie Longworth, Founder and Director of JEL Consulting Ltd, has been named CEO of e2e Total Loss Vehicle Management.

SYNETIQ, an IAA company and one of the UK’s leading vehicle salvage, dismantling and recycling companies, has appointed Jonathan Pervin as Managing Director.

Stellantis has announced a number of key changes to its UK management team. Nicola Dobson has been appointed as Peugeot Managing Director, Giuseppe Cava as Managing Director for Fiat, Fiat Professional & Abarth, Nick Richards as Pre-Owned Vehicles Director and Tom Ray as B2B Director.

National Windscreens has appointed James Reynolds as Director of Commercial and Finance for all Cary/National Windscreens sales and revenue interests in the UK.

Auto Windscreens has appointed Mima Rybanska as new Head of Strategic Partnerships.

Garage Hive has announced the appointment of Tom Langridge as Head of Training.

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ARC360 News – Friday 9 May 2025

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09-05-2025

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ARC360 News – Friday 2 May 2025

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02-05-2025

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Copart’s 2024 ESG Report highlights sustainability progress

Copart has revealed it has avoided more than 12 million metric tons of CO2e during the past financial year.

Its 2024 ESG Report has revealed that the company’s global operations achieved the figure by extending the lifecycle of vehicles and harvesting green parts.

Jeff Liaw, CEO Copart, said, “From our inception, sustainability at Copart has been foundational, in environmental terms and otherwise. Copart’s marketplace extends the useful life of vehicles, components, and materials with every transaction we enable through our auctions.”

The report also highlighted the key role Copart UK has played in delivering on its sustainability targets. This includes dismantling nearly 8,000 vehicles through its wholly owned subsidiary The Green Parts Specialists, while also investing significantly in storage capacity, equipment, logistics capabilities, and technology applications.

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ARC360 News – Friday 9 May 2025

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09-05-2025

Step up for Ben

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08-05-2025

ARC360 News – Friday 2 May 2025

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02-05-2025

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Leading repairers set for ARC360 2025   

Many of the UK’s leading repairers have already confirmed their support of ARC360’s 2025 conference which takes place on Thursday 22 May at the British Motor Museum, Gaydon. 

ILC’s highest rated event of 2024 is again set to deliver the most engaging and interactive automotive incident repair/motor insurance claims focused event of the year. Discussing the business-critical areas to impact the industry, ARC360 will bring together industry leaders to share experience, insight and knowledge to align with ARC360’s ethos of ‘gaining ground together’. 

Some of the leading repairer names set to join the event include: Brian Robson Coachworks, Castle Coachworks (Northampton) Ltd, Chaplane Accident Repair Centre, Devonshire Motors Accident Repair Centre, Drive Motor Retail Ltd, Fix Auto UK, Fylde Coast Accident Repair Centre, Halo Accident Repair Centre Ltd, KC Autos, National Accident Repair Group, Peggs Accident Repair Centre, Rapid Repair Network, Steer Automotive Group Ltd, The Vella Group and Vizion Network Ltd. 

Titled: A new era – the changing dynamics of a sector, the event will provide attendees with an understanding of the current market dynamics, the impacts they are having and what it means for the future of business; an insight into what is top of insurer priorities and what solutions you can offer; chance to contribute to how we all have a role to play in making the industry ‘future fit’; interaction with industry experts on how their specific sectors are evolving and the opportunities it is creating; and the ability to align with the opportunities the future industry will bring. 

The event is supported by ARC360 Corporate Partners: BASF, CAPS, Entegral, Enterprise, NWVA, Mirka, S&G Response and Solera Audatex, along with Partners e2e, Gemini ARC, Prasco and Repairify, and Vehicle Manufacturer Partner Stellantis. Event sponsors include Activate Group and Thatcham Research.  

To find out more about the event – including the sponsorship opportunities available and how to purchase tickets – click here.  

For a full insight into last year’s occasion, click here to read the Better Tomorrow post-event publication.

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ARC360 News – Friday 9 May 2025

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09-05-2025

Step up for Ben

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08-05-2025

ARC360 News – Friday 2 May 2025

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02-05-2025

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ARC360 News – Friday 10 January 2025

Major insurers back ARC360 2025

More than 15 major insurance brands have already confirmed their support of ARC360’s 2025 conference, which takes place on Thursday 22 May at the British Motor Museum, Gaydon. The leading insurers already confirmed to attend include Ageas, Allianz, Arch, Aviva, Collingwood, Covea, esure, First Central, Hastings Direct, Inshur, LV=, NFU Mutual, Sabre, Tesco Underwriting and Zurich Insurance. Full story

Repairer News 

Steer Automotive Group has acquired Accident Repair Centre Group, a trusted collision repair network operating across the South West of England. With well-placed locations across the region, ARC Group provides an excellent foundation for expanding Steer’s service capacity and enhancing customer accessibility. Full story

Following nearly two years of design, planning, and manufacturing, the doors to Parkway Prestige’s new 32,000sqft centre are set to open.

The M&M Group (Fix Auto Stoke on Trent) is now an official Tesla-approved bodyshop.

IM Accident Repair Group has achieved BSI Kitemark approval, as well as aluminium structural repair approval. The business is now planning to secure more manufacturers approvals.

HB Accident Repair Network in Speke has successfully passed its BSI Kitemark audit within 40 days of opening its doors.

ADAS Solutions has become one of the first ADAS calibration and diagnostics companies in the UK to have a positive recommendation from BSI for BS10125 certification.

VM News

Government announces 2030 consultation

The UK government has commenced a consultation on phasing out the sale of new petrol and diesel cars from 2030. The consultation is an opportunity to consider stakeholders’ preferences on technology choices and the types of vehicles permitted between 2030 and 2035 alongside ZEVs. Full story

Stellantis partners with dSPACE to accelerate cloud-based development of vehicles

Stellantis and dSPACE have signed a non-binding Memorandum of Understanding (MOU) aimed at accelerating the cloud-based development of Stellantis vehicles. The collaboration will enable faster, scalable development of customer-focused features. Full story

Volkswagen Group stands firm as UK’s leading automotive group

Volkswagen Group UK has confirmed its position as the UK’s leading automotive group, recording total annual sales in 2024 of 472,056, a figure which sees it increase sales by over 9,800 compared with the previous year. Together, the Group’s five car brands accounted for a 22.25% of new car registrations in the UK. Meanwhile, Volkswagen delivered around 4.8 million vehicles to customers worldwide last year, down 1.4% on the previous year. Full story

Hyundai Motor Group partners with NVIDIA to accelerate development of AI solutions

Hyundai Motor Group has announced a strategic partnership with NVIDIA to accelerate the development of advanced AI technologies to drive the future of mobility. The Group aims to further enhance the application of intelligence to its core mobility products, such as software-defined vehicles and robotics, and across its business operations. Full story

Honda presents world premiere of Honda 0 Saloon and Honda 0 SUV Prototypes at CES 2025

Honda has unveiled its new AI-enhanced 0 Series. Models will be equipped with a system that enables the expansion of Level 3 automated driving capabilities, starting with eyes-off technology available in traffic congestion on highways. Meanwhile, Sony Honda Mobility has unveiled the first model to be sold under the AFEELA brand, which pursues an interactive relationship between people and vehicles. Full story

EV batteries at close to 90% capacity, even after 200,000 km

EV batteries lose around five per cent capacity in the first 30,000km, but the trend line remains largely flat from there on in: even beyond 200,000 km, the average battery still maintains around 87% capacity, according to a new study. Full story

Industry News 

Direct Line Group launches industry-leading program to boost vehicle repair standards

Direct Line Group (DLG) has unveiled an innovative Vehicle Damage Assessor (VDA) accreditation programme. Recognised by the esteemed Institute of the Motor Industry (IMI), this initiative underscores DLG’s commitment to advancing vehicle repair standards and ensuring customer safety. Full story

Embracing the future: How ADAS technology is transforming workshops and driving the automotive industry forward

The automotive industry is undergoing a rapid transformation, with ADAS leading the charge. Today, nearly all new vehicle launches and registrations feature ADAS as standard, underscoring its growing prominence. In light of this shift, Phil Peace, Repairify’s International Managing Director, highlights key trends that workshops of all sizes should embrace to remain competitive and future-ready. Full story

Motor premiums see record reductions while home insurance stabilises

The latest General Insurance Price Index from Pearson Ham Group for the fourth quarter of 2024 highlights a sharp decline in motor insurance premiums. Prices have dropped consistently every month since April, culminating in a year-on-year reduction of 16% by December 2024 compared to the end of 2023. Full story

Date set for Ageas/NBRA Equipment EXPO

More than 40 automotive suppliers will showcase their latest innovations at the Ageas/NBRA Equipment EXPO, which takes place at the GTG Training Centre on 19 February. Suppliers will reveal their latest developments in diagnostics, parts, distribution, dry goods, recycling, jigs, welding equipment, paint, plastic welding, glue pulling, spraybooths, sprayguns and other bodyshop equipment. Full story

Five possible challenges facing insurers and MGAs

As insurers and Managing General Agents (MGAs) look ahead to 2025, they must contend with a variety of evolving challenges, from navigating more complex regulations to adjusting to shifting customer behaviours. To help navigate these challenges as much as possible, S&G Response is exploring five key call outs. Full story

Legal – defendant

Claims inflation, fraud and growing regulatory pressures were the key topics addressed during a presentation by Emma Fuller, Partner and Head of Motor & Casualty Market Strategy at DAC Beachcroft LLP, at ILC’s Exclusive Motor Claims Conference. Full story

Every young person in England will have access to an apprenticeship

The Get Britain Working White Paper is just the start of sweeping reforms that could reshape apprenticeships and workforce development across the UK throughout 2025 and beyond. Apprenticeship Central will publish a full report next week looking into how these reforms could create real, lasting impact and new opportunities for growth. Full story

Silverlake joins NBRA as Gold Supplier Member

Silverlake Automotive Recycling has become a member of the National Body Repair Association [NBRA]. The move comes as the business continues to collaborate with the industry to meet the growing demand for its green, reclaimed parts. Full story

Martyn Rowley to tackle a charity challenge of a lifetime

Executive Director of the NBRA and VBRA Martyn Rowley is taking on the Great Sahara Desert Trek to raise funds for automotive charity Ben. Alongside Karen Jakes of Thatcham Research, he plans to cover 100km in four days in support of Ben. Full story

New Year message from Ben Blackledge

Ben Blackledge, Chief Executive WorldSkills UK, said, “As we look ahead to 2025, I’m excited about the impact we will have on teachers and young people across the UK. By using what we have learned from our partners around the world I believe that we will continue to provide innovations and insights that give educators the tools to develop high quality skills for the workforce of the future.” Full story

People 

Martin Willis has been appointed Head of Business Development at Fix Auto UK.

Europcar Mobility Group UK and Ireland has appointed Mark Newberry as Transformation and Strategy Director and Paul McNeice as Head of Country for Ireland.

Alun Thomas has been promoted to Financial Controller at Komoo.

More Insights

ARC360 News – Friday 9 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Training | Vehicle Repair | vehicle sales | wellbeing | Words

09-05-2025

Step up for Ben

Bodyshop | Environment | Mobility | People | Supplier | wellbeing | Words

08-05-2025

ARC360 News – Friday 2 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Training | Vehicle Repair | vehicle sales | Words

02-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

ARC360 News – Friday 20 December

Merry Christmas and thank you 

As 2025 fast approaches and this is the last ARC360 Weekly News of 2024 we would like to take this opportunity to thank you for your continued support throughout the year. 

The ILC community has continued to grow in number, extend its reach, and develop throughout 2024. 

We now have in excess of 10,500 engaged ‘followers’, whilst across all sectors we have 40 Corporate Partners, as well as 29 Insurer Partners. 

Our events continue to be market-leading – with another year-on-year increase in attendees and App users in 2024. 

We have also been delighted to significantly increase our digital content efforts – generating more insight for the market, driving website traffic and, ultimately, culminating in the introduction of ILC Daily Motor News in September – a product the market requested, and we delivered. 

And, of course, the ongoing support for our charity partner Rainbow Trust Children’s Charity goes from strength-to-strength with 2024 seeing us surpass our best-ever annual fundraising figure to date. 

All of this is only possible with the support of the ILC community – and we’re excited to continue our ‘better tomorrow’ drive for 2025 and beyond. 

We will be back with our regular news feeds week beginning Monday 6 January. 

In the meantime, wishing you all a very merry Christmas and a happy new year. 

Repairer News   

Drive Motor Retail has unveiled its Direct Bodyshop which will provide enhanced support for both customers and business partners, 

Nova Automotive Group has named Rob Dixon, Witham MET, as Employee of the Year, and Lucia Fowles, a Prep/Paint Apprentice Colchester, as Apprentice of the Year. 

Total Motor Care has passed its latest British Standards Institution audit.   

Vehicle Bodycare Centre has invested in significant upgrades to its Leeds-based office and service areas.   

KC Autos Stockport has successfully completed its first BS10125:2022 audit. 

JDK Technology welcomed Samsons of Bolton to its site recently, ahead of their closer working partnership next year.  

VM News 

European manufacturers call for decisive action on end-of-life vehicle regulation 

The European Automobile Manufacturers’ Association (ACEA) has called for decisive action on End-Of-Life Vehicles Regulation from EU Environment Council. It wants a stepwise approach to plastic recycled content targets, to consider the challenges of limited closed-loop secondary raw material availability, the need for mandatory dismantling measures, and to consider the particularities of heavy-duty vehicles. Full story

Honda and Nissan hold merger talks 

Honda and Nissan are understood to have held exploratory talks about a potential merger to help them compete against electric vehicle (EV) makers, particularly in China. The discussions are in the early stages and there is no guarantee that a deal will be agreed, BBC News understands. Full story

Suzuki Ignis crowned most reliable 4×4, Land Rover Discovery remains moneypit 

The Suzuki Ignis has been crowned the most reliable 4×4 in the UK, according to new findings from warranty specialist Warranty Solutions Group (WSG). Based on over 1,500 vehicle repair claims from the last 12 months, the data highlights the top-performing models in terms of reliability, with the compact Ignis boasting an impressive claim rate of just 3.57%, with an average warranty claim cost of £595. Full story

GWM to launch Haval SUV in UK, priced from £23,995 

The Chinese company behind the Ora Funky Cat will expand its portfolio by bringing SUV brand Haval to the UK next year – and it will undercut many of its well-established competitors on price. Full story

Dawn of a new era at Mercedes Benz Vans 

Starting 2026, Mercedes‑Benz Vans will introduce its newly developed, modular and scalable Van Electric Architecture (VAN.EA). VAN.EA allows for a clear differentiation between privately positioned vans in the luxury segment and commercial vans in the premium segment. Full story

Industry News  

ARC360 2025 event to focus on ‘new era’ 

ILC’s highest rated event of 2024 is back on 22 May 2025, bringing you the most engaging and interactive automotive incident repair/motor insurance claims focused event of the year. Discussing the business-critical areas to impact the industry, ARC360 will bring together industry leaders to share experience, insight and knowledge to align with ARC360’s ethos of ‘gaining ground together’. Full story

Solera announces Farvima partnership 

Solera has announced that Farvima, one of Italy’s largest pharmaceutical companies, will deploy Roadnet Anywhere, its AI-powered fleet logistics solution. Roadnet Anywhere will reduce its fleet’s carbon footprint and provide fleet managers with data-driven insights. Full story

Thatcham Research welcomes latest intake 

Thatcham Research has welcomed its latest intake of apprentices to its Academy. Eight new learners from Activate Group, Solus and The Vella Group joined its Vehicle Damage Assessor (VDA) programme, Meanwhile, Thatcham Research has also welcomed Japanese company Sompo Group for discussions on the challenges around ADAS. Full story

Trend Tracker Market Report now available 

Trend Tracker’s UK Motor Claims and Body Repair Report 2024-2025 has revealed a new increase in the number of bodyshop in the UK to 2,743. However, with just 6,450 jobs per working day in October this works out to little more than two jobs per site per day. Full story

Seven million more potholes to be filled next year as public urged to report roads in need of repair 

Transport Secretary Heidi Alexander has announced nearly £1.6bn to fix potholes across England for next year. The funding goes well beyond manifesto pledge, helping councils fix the equivalent of seven million extra potholes next year and saving drivers hundreds of pounds in repairs. Across England, local highways authorities will receive a £500 million uplift in funding. Full story

Car manufacturing down in November as sector seeks an easing of cost pressures 

UK car production fell -30.1% in November, the ninth consecutive month of decline, according to the latest figures published by the Society of Motor Manufacturers and Traders (SMMT). 64,216 cars rolled off factory lines, 27,711 fewer than in November last year. Full story

Enterprise research reveals Christmas drivers going the extra mile 

New research from Enterprise Rent-A-Car has revealed that festive travellers are driving further this year, but may be worried their cars won’t go the distance. It found that almost half of all trips during the festive season will be by car (47%), while around one in six trips (17%) will include a rental vehicle this season. Full story

Ageas reaches agreement with UK over 50s specialist Saga 

Ageas has successfully concluded the exclusive negotiations with Saga plc, the UK specialist provider of products and services for individuals aged over 50.  The agreement includes the establishment of a 20-year partnership between Ageas UK and Saga Services Limited (SSL) for distributing personal lines motor and home insurance products to Saga’s customers in the UK. The partnership is targeted to ‘go live’ in the fourth quarter of 2025. Full story

AXA UK partners with Lloyds Banking Group to offer motor insurance products 

AXA UK has announced a partnership with Lloyds Banking Group. The agreement, which secures AXA’s solus capacity over a five-year term for the Lloyds Banking Group motor portfolio under its well-recognised brands Lloyds, Halifax and Bank of Scotland, will commence from May 2025. Full story

AkzoNobel Vehicle Refinishes extends partnership with LV= General Insurance to help drive a more sustainable future 

AkzoNobel Vehicle Refinishes has extended its partnership with LV= General Insurance (LV=), which is part of Allianz, for five years. The partnership underscored the value of AkzoNobel’s sustainable products within the Sikkens portfolio and the benefits they bring to the LV= and Allianz repair networks, comprising over 400 repair bodyshops across the UK. Full story

Jakes and Rowley take on Sahara for charity 

Karen Jakes from Thatcham Research and NBRA/VBRA Director Martyn Rowley are walking the Sahara Desert to raise £20,000 for BEN, the Automotive industry’s mental health and well-being charity. Full story

TIDAL UK announces BESA distribution agreement 

TIDAL UK has announced a new exclusive distribution partnership with BESA, a global leader in automotive refinish products, for the UK and Ireland markets. This partnership encompasses the full range of BESA’s advanced automotive refinish solutions, including the SINNEK range. Full story

Getaway gridlock: RAC predicts record 29 million festive trips before the 25th 

An estimated 29.3m Christmas getaway journeys will be made by drivers to see friends and family in the run-up to the 25th – the highest number since 2013 – with nearly half of these (14.3 million) crammed into this coming weekend, according to new data from the RAC and INRIX. Full story

Drivers want tougher sentences for drink-drivers  

Tougher sentences have been found to be the most popular solution among motorists for tackling the scourge of drink-driving, new research from the RAC has revealed. Four-in-10 motorists (38%) believe harsher sentences are the answer to curbing instances of drink-driving which were responsible for the deaths of some 300 people in 2022. Full story

Celebrating excellence in Equality, Diversity, and Inclusion 

UVAC is delighted, once again, to be a headline partner of WorldSkillsUK’s EDI Heroes Awards 2025, associated with the Institution of the Year award. Especially as this is the fifth year of championing how providers and practitioners from across the world of work, higher and further education pick up the baton and continue the progress towards increased and meaningful levels of social impact. Full story

MoJ responds to the Revisions to the Medical Reporting Process for RTA claims consultation 

DAC Beachcroft has welcomed the government’s response to the consultation on revisions to the medical reporting process for road traffic accident claims. It says, “There will be benefit in this change. It is disappointing that the processes are not to be fully aligned, but we welcome the MoJ’s commitment to working with stakeholders to explore the development of an aligned process.” Full story

2024 Year in rear-view: SUVs now the most popular car body style  

Auto Trader attracted on average over 82 million site visits and nearly 203 million advert views each month in 2024. The SUV became the most viewed body type in 2024 on the platform with 708 million views, dethroning the hatchback which was the most popular body style last year. Full story

New ‘B’ plates launched for drivers in UK but meaning isn’t a good thing 

Drivers, motorists and road users have been urged to use new ‘B’ plates for parking on roads in the UK. The plates would allow new drivers to request patience from other road users while trying to park, and stand for ‘bad parking’, according to campaigners. Full story

People  

Barry Williams has announced he is starting a new position as Head of Brand and Partnerships at S&B Academy.  

Dave Parry has announced he is leaving his role as Commercial Director at FMG. 

The IMI will appoint a permanent executive team to lead the organisation, and is now recruiting for a new CEO to take over from Azlina Bulmer

More Insights

ARC360 News – Friday 9 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Training | Vehicle Repair | vehicle sales | wellbeing | Words

09-05-2025

Step up for Ben

Bodyshop | Environment | Mobility | People | Supplier | wellbeing | Words

08-05-2025

ARC360 News – Friday 2 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Training | Vehicle Repair | vehicle sales | Words

02-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

ARC360 2025 event to focus on ‘new era’ 

ILC’s highest rated event of 2024 is back on 22 May 2025, bringing you the most engaging and interactive automotive incident repair/motor insurance claims focused event of the year. 

Discussing the business-critical areas to impact the industry, ARC360 will bring together industry leaders to share experience, insight and knowledge to align with ARC360’s ethos of ‘gaining ground together’. 

Titled: A new era – the changing dynamics of a sector, the event is supported by ARC360 Corporate Partners: BASF, CAPS, Entegral, Enterprise, NWVA, Mirka, S&G Response and Solera Audatex, along with Partners e2e, Gemini ARC, Prasco and Repairify, and Vehicle Manufacturer Partner Stellantis. Event sponsors include Activate Group and Thatcham Research.  

Some of the UK’s leading insurers already confirmed to attend include Ageas, Allianz, Arch, Aviva, Broker Direct, Direct Line Group, esure, First Central, Hastings Direct, LV=, and Sabre. 

Leading repairers such as: Brian Robson Coachworks, Castle Coachworks (Northampton), Drive Motor Retail, Fix Auto UK, Fylde Coast ARC, Halo ARC, Maldon ARC, Peggs ARC, Rapid Repair Network, Steer Automotive, The ARC Group, and The Vella Group are also already set to attend. 

The event will provide attendees with the chance to:  

  • Understand more of the current market dynamics, the impacts they are having and what it means for the future of your business 
  • Gain insight into what is top of insurer priorities and what solutions you can offer 
  • Contribute to how we all have a role to play in making the industry ‘future fit’ 
  • Interact with industry experts on how their specific sectors are evolving and the opportunities it creates 
  • Align with the opportunities the future industry has to offer 

To find out more about the event – including the sponsorship opportunities available and how to purchase tickets – visit: https://iloveclaims.com/product/arc360-conference-2025/ 

For a full insight into last year’s occasion, click here to read the Better Tomorrow post-event publication.  

More Insights

ARC360 News – Friday 9 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Training | Vehicle Repair | vehicle sales | wellbeing | Words

09-05-2025

Step up for Ben

Bodyshop | Environment | Mobility | People | Supplier | wellbeing | Words

08-05-2025

ARC360 News – Friday 2 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Training | Vehicle Repair | vehicle sales | Words

02-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners