ARC360 News – Friday, 5 July 2024

EV exposure increasing according to ARC360 poll

Nearly seven in 10 respondents to a live poll conducted during ARC360’s Future Vehicle Technology event cited their exposure to EV claims was now moderate or high.

Bodyshop Briefs

  • Steer Automotive Group has announced the acquisition of Gemini Accident Repair Centres, furthering its mission to provide unparalleled automotive repair services across the UK. This acquisition includes all 38 sites of Gemini, expanding Steer’s footprint from Edinburgh to Cornwall.
  • Fix Auto Coalville has celebrated its 50th anniversary after being founded by Roger Billett in 1974.
  • Scottish vehicle repair centre Anderson Clark Motor Repairs will now be run by its employees after being sold to a newly-formed trust.
  • Fylde Coast ARC has passed its unannounced BSI Kitemark audit with flying colours.

Industry News

Stellantis repair network joins NBRA

Stellantis has announced that its entire accident repair network has joined the NBRA.

This significant development brings Stellantis and its accident repair programme, representing nine of the 14 global brands in the UK, into a formal association with the NBRA.

Motor premiums up 34% in a year

New data has revealed that the average quoted price of car insurance rose by 34% in the year to May. This is according to the latest Consumer Intelligence Car Insurance Price Index.

GSR2 makes ADAS mandatory from 7 July

The European Union’s New Vehicle General Safety Regulation (GSR2) comes into effect on 7 July, making a number of ADAS features mandatory in vehicles.

These include Intelligent Speed Assist (ISA), Autonomous Emergency Braking (AEB), Driver Drowsiness and Attention Warning (DDAW), and Emergency Lane Keeping Systems (ELKS).

Copart unveils Chelmsford Operation Centre

Copart UK has opened a new Operation Centre in Chelmsford, Essex. The new 30-acre site is part of an ongoing expansion strategy with further announcements to come.

Falling capacity creating bottlenecks

Falling capacity in the refurbishment sector is hitting remarketing, creating substantial bottlenecks in preparing cars and vans for sale, according to the Vehicle Remarketing Association.

Irish motor insurance damage costs soar 126%

The cost of Irish motor insurance claims rose 126% to £160m in the first half of 2023.

Drivers reminded to check insurance

Motor Insurers’ Bureau is reminding drivers to check their vehicle is properly insured, after a YouGov study showed 10% of the British public are not aware that it is compulsory for any vehicle used on a public road.

Silverlake hosts Brazilian recycling delegation

Silverlake hosted nine members of the Brazilian Automotive Recycling Association recently to showcase UK best practice around vehicle recycling.

The tour covered all aspects of automotive recycling including processing vehicles for auction or dismantling for reclaimed parts.

Stella partners with global leader in automotive solutions Assurant

Stella has announced a strategic partnership with Assurant, a global leader in insurance solutions. This collaboration aims to redefine automotive cover with a focus on delivering tailored insurance solutions specifically for women.

SYNETIQ colleagues scale Three Peaks for charity

Colleagues at SYNETIQ, an IAA company and one of the UK’s leading integrated vehicle salvage, dismantling, and recycling companies, have completed the Yorkshire Three Peaks Challenge, raising over £4,000 for suicide prevention charity ANDYSMANCLUB.

Why skills are critical to the future mobility debate

IMI CEO Steve Nash was part of one of a high-profile panel discussion on skills. He formed part of the Auto manufacturing and skills: reshaping the industry in the electric image session at Move.

Tradex joins the IFB’s fraud-fighting membership

Tradex Insurance Company has joined the Insurance Fraud Bureau membership to play a key role in the industry’s collective fight against fraud.  

Car sales pass million mark for 2024

New car sales topped a million units in the first half of the year for the first time since 2019, according to the Society of Motor Manufacturers and Traders.

Sales in June rose by 1.1% to take total sales so far in 2024 to 1,006,763 units. Meanwhile, the UK new light commercial vehicle (LCV) market fell for the first time in June after 17 successive months of growth.

Onyx unveils new BMS

Onyx has launched a new bodyshop management system that streamlines workflows and automates core processes like estimating, job scheduling, and parts ordering. It has been developed specifically to address the challenges of legacy systems.

Ben adds details to flagship fundraising events

Automotive charity Ben has announced more details surrounding its two flagship fundraising events, Ben’s Big Breakfast and Ben Ball.

Motor Ombudsman’s Knowledge Base viewed over 170,000 times

The Motor Ombudsman’s online Knowledge Base, the reference tool designed to provide consumers with responses to queries on car ownership, vehicle maintenance and dispute resolution, has seen a rise in usage during the second quarter of 2024.

Final whistle blows on Plunkys All Stars

The final Plunkys All Stars charity match raised more than £26,000 for its three charities Norkfolk and Waveney Mind, East Anglian Air Ambulance, and the Fire Fighters Charity.

The annual matches, the brainchild of industry stalwart Steve Plunkett, have been played for more than a decade now, raising over £119,000 collectively for valuable causes.

MAHLE Powertrain expands dedicated hydrogen powertrain testing capabilities

MAHLE Powertrain is expanding its Northampton facility to include a dedicated hydrogen powertrain testing capability. The capacity to hold two tube-trailers on-site with rapid switch-over functionality between them will ensure a near-continuous supply of hydrogen.

VM News

Stellantis joins with CEA to pursue next-generation battery cell technology

Stellantis and CEA, one of the world’s most innovative research institutions, have announced a new, five-year collaboration that targets in-house design of next-generation battery cells for electric vehicles.

Geotab and BYD Trucks Europe announce integration

Geotab has announced an integration of its European-based fleet management solutions with BYD Trucks Europe. This collaboration provides BYD Trucks Europe with a robust fleet management solution across Europe.

Commercial Van safety performance improving significantly

The latest Euro NCAP Commercial Van ratings show a significant improvement in the performance of ADAS available on commercial vans. Seven of the tested vehicles (40%) received Euro NCAP’s Commercial Van Platinum rating and performed substantially better than the EU General Safety Regulation.

Toyota to host IAATI conference

Toyota will host the International Association of Auto Theft Investigators UK Branch national vehicle crime conference on 9-10 July at its manufacturing plant in Derbyshire, underscoring it’s commitment to combating vehicle crime.

Rimac unveils Verne EV

Rimac has shifted from hypercars to autonomous transportation with the unveiling of Verne, a new electric, autonomous fleet of taxis to be launched in Zagreb in 2026.

People

  • LKQ Corporation has appointed Justin Jude as its new President and CEO.
  • Motor Insurers Bureau has named Angus Easton as CEO.
  • Mark Whiting has been appointed Bodyshop Assistant Manager at Dick Lovett Group.
  • Michael Massey has been named Head of Technical Capability & Innovation at FMG Repair Services.
  • The IMI has announced a strategic transition of its executive team, with Kevin Finn stepping in as Executive Chair during the transition, Azlina Bulmer as Managing Director and Simon Barrell as Chief Financial Officer.
  • Aston Barclay Vehicle Remarketing has appointed Eddie Thomson as Chief Operating Officer.
  • Adam Wood is appointed Managing Director Renault brand UK and Country Head Renault Group UK, replacing Guillaume Sicard.

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ARC360 News – Friday 6 June 2025

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06-06-2025

ARC360 News – Friday 30 May 2025

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30-05-2025

SERMI: What does it mean for the UK?

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30-05-2025

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EV exposure increasing according to ARC360 poll 

Nearly seven in 10 respondents to a live poll conducted during ARC360’s Future Vehicle Technology event cited their exposure to EV claims was now moderate or high. 

The event took place at the Manufacturing Technology Centre (MTC) in Coventry, supported by Corporate Partners: BASF, CAPS, Copart, Entegral, Enterprise, Mirka, Nationwide Vehicle Assistance, S&G Response, Solera Audatex; along with Partners: e2e, Gemini ARC, Repairify and Prasco, and sponsored by Activate Group and Thatcham Research along with vehicle manufacturer Stellantis. 

Underlining the interactive element of ARC360 and ILC events, a number of live polls were held during the day to take a real-time temperature of industry feelings to a number of key factors. 

When asked current exposure to EV claims, 51% described it at moderate but growing, with 17% saying it was already high. Just over a quarter (26%) said it was still minimal, with only six per cent saying they had yet to have any exposure to EV claims. 

Increased costs associated with EVs was identified as the number one learning experience to date by more than 30% of respondents, while eight per cent directly suggested the need for training was the main issue. 

In terms of other technologies impacting business, just under half of respondents identified ADAS as the number one influence, ahead of AI. 

Meanwhile, the ZEV Mandate, which sets vehicle manufacturers proportional and increasing targets for EV sales, is expected to have a high impact for 26% of respondents. More than half (54%) said it would have a moderate impact with 18% believing its impact on their own business will be minimal. 

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ARC360 News – Friday 6 June 2025

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06-06-2025

ARC360 News – Friday 30 May 2025

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30-05-2025

SERMI: What does it mean for the UK?

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30-05-2025

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GSR2 makes ADAS mandatory from 7 July

The European Union’s New Vehicle General Safety Regulation (GSR2) comes into effect on 7 July, making a number of ADAS features mandatory in vehicles.

These include Intelligent Speed Assist (ISA), Autonomous Emergency Braking (AEB), Driver Drowsiness and Attention Warning (DDAW), and Emergency Lane Keeping Systems (ELKS). 

The UK has not yet signed up to GSR2, although Northern Ireland will adopts its protocols, with some fearing this could see the UK falling behind Europe when it comes to vehicle safety standards.

Yousif Al Ani, Principal Engineer – ADAS, at Thatcham Research, said: “Crash avoidance is the future of automotive safety. KSI (killed or seriously injured) statistics amongst vulnerable road users remain stubbornly high at more than 11,000 each year. The key to reducing these numbers is through the wider introduction of active crash avoidance systems. 

“The UK is yet to sign up to GSR2. The technology mandated by this directive is already found in most new cars and the UK could be at risk of falling behind in automotive safety by not adopting it. 

GSR2 was first applied in July 2022, with Phase One mandating additional technical requirements on new vehicle models.

Phase Two stipulated ADAS features in new vehicles from July 2022 and existing vehicles from July 2024, with Phase Three mandating an increase in scope to include Advanced Driver Distraction Warning (ADDW) and additional pedestrian and cyclist AEB. 

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ARC360 News – Friday 6 June 2025

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06-06-2025

ARC360 News – Friday 30 May 2025

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30-05-2025

SERMI: What does it mean for the UK?

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30-05-2025

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Motor premiums up 34% in a year

New data has revealed that the average quoted price of car insurance rose by 34% in the year to May.

This is according to the latest Consumer Intelligence Car Insurance Price Index.

However, the trend could be working the other way. The three months to May saw average quoted premiums fall by 1.3%. This was the first quarterly drop since the last three months of 2021 and follows a 0.5% increase in the previous quarter, which was the lowest rise since November 2021.

That data showed that in May drivers most commonly received a quote between £500 and £749, with 21% of quotes falling in this price range. Around 58% of quotes were below £1,000.

Max Thompson, Insurance Insight Manager at Consumer Intelligence, said, “The escalation of car insurance premiums may finally be at an end, with insurers now reducing premiums and jostling to get to the top of screen on the price comparison website results pages.

“Insurers are making their pricing efforts more visible to consumers. There are now more price cut offers visible on quotes than messages relating to cover benefits, which is the first time this has been the case since July 2022.” 

Average overall quoted premiums have risen 122.7% since October 2013 when Consumer Intelligence first started collecting data.  

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ARC360 News – Friday 6 June 2025

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06-06-2025

ARC360 News – Friday 30 May 2025

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30-05-2025

SERMI: What does it mean for the UK?

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30-05-2025

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Ben adds details to flagship fundraising events

Automotive charity Ben has announced more details surrounding its two flagship fundraising events, Ben’s Big Breakfast and Ben Ball.

Ben’s Big Breakfast takes place from 7-13 October, the same week as World Mental Health Day on 10 October, and encourages everyone in the sector to host breakfast mornings to raise funds for the charity while at the same time chatting with colleagues with a view to opening up about mental health issues.

Meanwhile, the Ben Ball will take place on 11 December and Old Billingsgate Market, with Ben announcing that the 1920’s Great Gatsby-themed event will feature entertainment by the Electro Swing Project.

Matt Wigginton, Director of Partnerships, Engagement and Income at Ben, said, “Ben is on a mission to help more people each year; three times as many by 2030. That’s a bold ambition, but one we know we can achieve with the help of our industry. Events like this are crucial – and these are our two biggest events of the year, so we hope you’ll join us and make a real difference to the lives of those in our automotive family.”

Ben is aiming to raise upwards of £150,000 from the two events.

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ARC360 News – Friday 6 June 2025

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06-06-2025

ARC360 News – Friday 30 May 2025

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30-05-2025

SERMI: What does it mean for the UK?

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30-05-2025

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Copart unveils Chelmsford Operation Centre

Copart UK has opened a new Operation Centre in Chelmsford, Essex.

The new 30-acre site, which is part of an ongoing expansion strategy with further announcements to come, will provide additional capacity alongside its existing Operation Centres in Colchester, Rochford, Sandwich, Sandy, and Wisbech.

It will enable Copart to increase vehicle storage capacity in this region by 25%, reducing road miles and increasing online auctions.

Jane Pocock, CEO of Copart UK and Ireland, said, “We’re very excited to announce our plans to develop a new Operation Centre in Chelmsford, which will provide annual storage capacity for 35,000 vehicles.

“The Essex area is growing rapidly with increasing levels of housing development, so Copart Chelmsford will be a key location for us to handle future demand and further strengthen our unrivalled operational capabilities in the southwest.”

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ARC360 News – Friday 6 June 2025

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06-06-2025

ARC360 News – Friday 30 May 2025

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30-05-2025

SERMI: What does it mean for the UK?

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30-05-2025

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Steer Automotive Group completes Gemini ARC acquisition

Steer Automotive Group has announced the acquisition of Gemini Accident Repair Centres, furthering its mission to provide unparalleled automotive repair services across the UK.

This acquisition includes all 38 sites of Gemini, expanding Steer’s footprint from Edinburgh to Cornwall.

Founded in 2008 by Tim Hopkins, Gemini has grown from a single-site operation to a semi-national network, renowned for its dedicated customer relationships and innovative training and apprentice programmes.

Its repair process will further enhance Steer’s mutual client relationships and performance, developing and improving client experience delivery across the UK.

Tim Hopkins, CEO, said, “I would like to pass on my deepest gratitude to my incredible Gemini team for their unwavering hard work and loyalty. To our valued customers and insurers, thank you for your continuous support and trust. I am confident that Steer Group is the ideal successor for our business. Their commitment to investment and future-oriented plans ensures that you will all have long-term job security and exciting opportunities ahead.”

Dave Sargeant, Managing Director, and Phil Coleman, Finance Director, will remain with the business and join the Steer Leadership Team which will help to ensure a smooth transition and continuity of service.

Richard Steer, Chief Executive, added, “We are proud to welcome Gemini’s exceptional team into the Steer family. Gemini’s innovative repair proposition and steadfast dedication to outstanding service have set an industry benchmark. Their business model, which consistently delivers top-tier service to their valued clients, will greatly enhance our operational capabilities. This acquisition strengthens our commitment to service excellence across the UK, ensuring that we remain at the forefront of the automotive repair sector and continue to meet the evolving needs of our customers.”

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ARC360 News – Friday 6 June 2025

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06-06-2025

ARC360 News – Friday 30 May 2025

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30-05-2025

SERMI: What does it mean for the UK?

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30-05-2025

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Stellantis repair network joins NBRA

Stellantis has announced that its entire accident repair network has joined the NBRA.

This significant development brings Stellantis and its accident repair programme, representing nine of the 14 global brands in the UK, into a formal association with the NBRA.

As part of NBRA membership, the network of approved repairers will gain access to extensive resources, support, and industry-leading initiatives designed to enhance their capabilities and service quality.

Chris Downing, Head of Sales and Operations for Stellantis, said, “Bringing our accident repair network into NBRA membership offers added value services that are more diverse and will provide our repairers with a different set of solutions.”

Martyn Rowley, Executive Director of the NBRA, added, “We are delighted to welcome Stellantis into the NBRA and look forward to fostering a productive relationship. This association marks a significant milestone for both organisations, and we are enthusiastic about the potential benefits it offers. We extend a warm welcome to all Stellantis Approved Accident Repairers and anticipate a successful journey ahead.”

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ARC360 News – Friday 6 June 2025

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06-06-2025

ARC360 News – Friday 30 May 2025

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30-05-2025

SERMI: What does it mean for the UK?

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30-05-2025

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Fix Auto Coalville celebrates golden anniversary

Fix Auto Coalville has celebrated its 50th anniversary after being founded by Roger Billett in 1974.

Now owned and managed by his son, Carl, the business has grown to a 6,500 sqft operation.

Meanwhile, the business has received its 10th anniversary plaque from Fix Auto UK during the organisation’s National Conference last month.

Carl said, “We are incredibly proud to reach this 50th anniversary milestone. It’s been an incredible journey, one of both lows and, thankfully, many highs. We owe our continued success to our dedicated team, loyal customers and the support of Fix Auto UK.”

Ian Pugh, Managing Director for Fix Auto UK, added, “Celebrating 50 years is an extraordinary achievement, especially in business and particularly in this trade. It’s been an absolute privilege to have Carl and his team within the Fix Auto UK family for the past decade, it seems like only yesterday that we shook hands and welcomed him into the fold. Fix Auto Coalville’s unwavering commitment to delivering not only repairs of the highest quality but a high standard of customer service is a credit to all.”

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ARC360 News – Friday 6 June 2025

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06-06-2025

ARC360 News – Friday 30 May 2025

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30-05-2025

SERMI: What does it mean for the UK?

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30-05-2025

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ARC360 News – Friday, 28 June 2024

ARC360 conference proves major success

ARC360’s Future Vehicle Technology themed conference has been declared a major success. Bringing together over 250 of the motor claims sector’s leading professionals, the event provided an open forum for discussions around the evolution of the vehicle parc; technology advances and implications; business acquisition and growth; and ideas around future business models. Summaries of the discussions will be made available in the coming weeks.

Bodyshop Briefs

  • The Vella Group has taken its number of sites to 15 with more than 400 colleagues after announcing the acquisition of Stoke-based Brocksford Motors. Meanwhile, eight more of its sites have joined the AkzoNobel Sustainable Repair Network.
  • 4 Elms Group has announced that it has achieved PAS 2060 certification for carbon neutrality for the fourth year in a row.
  • Two Coachwork Renovations apprentices have completed their Plastic Repair Training with Cornerstone Technologies. 
  • Steer Automotive Group apprentices recently attended 3M as part of its Advanced Apprenticeship Programme, with the training course focusing on spot repair, plastic repair, colour contrast and advanced masking techniques.

Industry News

Charge Up: EV Quartly Insights

To provide valuable insights into this evolving market, Activate Group, the accident management specialist, is launching a quarterly EV report, utilising data from Gecko Risk. This report aims to offer comprehensive and up-to-date information on the latest trends and developments in EV repair, from average repair costs to cycle times.

Driven miles up in 2023

Trend Tracker has revealed that 330.8 billion miles were driven in the UK last year. Data from the Department of Transport has revealed that this is a rise of 2.2% on 2022 but remains 2.3% below the pre-pandemic levels seen in 2019.

New and used car markets hold steady

The latest Car Market Overview from cap hpi has revealed that both the new and used car segments are performing strongly.

Solera and Simplicity Car Care host Sustainability Summit

Simplicity Car Care and Solera Audatex joined forces on Tuesday in Toronto to host an inaugural Automotive Industry Sustainability Summit dedicated to paving a road to net-zero in the collision repair and auto claims economies.

BASF colour wins prestigious award

BASF Coating Division’s colour ZENOMENON was the only automotive paint to be honoured at the Red Dot Award: Product Design, one of the most prestigious design competitions in the world.

VRA membership growing

Nine new members, Altelium, Autograb, Aviloo, Equiniti, Golden Motor Group, National Vehicle Distribution, Rennicks, Wilsons Auctions and Zenith, have joined the Vehicle Remarketing Association so far this year.

London roads busiest in the world

London’s roads have been ranked the most congested in Europe for the third year in a row, with drivers in the capital spending an average of 99 hours sitting in traffic in 2023.

Hydrogen on the horizon

Venson Automotive Solutions has published a new report, The Big Hydrogen Question, exploring the role hydrogen can play in cleaner road transport.

Charles Trent celebrates gold

Charles Trent has won Gold in the Family Business category at the Poole Business Awards 2024.

Distrigo expands distribution network

The Distrigo Parts Distribution UK network has expanded with two new branches, Distrigo HTC Guildford and HTC Shoreham.

AX boosts EV transition with EValuate

AX has launched EValuate,a replacement vehicle service that offers ICE vehicle drivers the opportunity to try an EV for an extended period while their car is being repaired following an accident.

Motors completes Cazoo acquisition

Used car search platform Motors, which is backed by private equity, has acquired online car retailer Cazoo after it fell into administration.

Tchek.ai partners with Instavalo

Tchek.ai has enhanced its focus on AI with a new licensing agreement with German-based vehicle appraisal company Instavalo, which will manage its existing vehicle scanner customers. 

Strategy and implementation equally critical

A new report by outsorc has examined the value of business strategy and implementation, concluding that one is not more important than the other and ‘a successful business requires a well-developed strategy and the capability to implement it effectively.’

UK motorists unsure about rules of driving abroad

New figures show that 46% of UK drivers have or would drive abroad yet 71% don’t know how the essential Green Card system works, according to a new YouGov survey by MIB.

VM News

JLR hires more than 1,500 veterans

JLR has hired more than 1,500 former armed forces personnel globally over the last decade, as the nation honours Armed Forces Week in the UK.

Rivian and VWG announce EV joint venture

Rivian Automotive has announced that Volkswagen Group will invest nearly £4bn to form an equally controlled and owned joint venture to create next-generation electrical architecture and best-in-class software technology.

Hyundai launches high-tech EV model

Hyundai Motor Company has unveiled its all-electric INSTER, with a top range of 220 miles and charging times to 80% of 30 minutes. The model also includes a range of ADAS features, such as Surround View Monitor, Parking Collision-Avoidance Assist Rear, Blind-spot View Monitor and Forward Collision-Avoidance Assist.

Polestar accelerates EV understanding

Polestar has considered the difference of accelerating in an EV compared to an ICE model in the latest in its series of technical features, ‘Explain it like I’m 5.’

People

  • Darren Keylock has been named Regional Support Manager at Motofix Accident Repair Centres.
  • Mick Callaghan has joined HB Accident Repair Network as new Production Manager.
  • Jim Odams has joined Autotech Group as Business Relationships Manager.
  • Auxillis has appointed Kelly Graham as Operations Director.
  • Direct Line Group has named Maz Brown as Group Chief Risk Officer.
  • Nissan President and CEO Makoto Uchida has received a CBE for services to UK/Japan business relations.
  • A1 ADAS Solutions has appointed Kieran Eastwood as Operations Manager.

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ARC360 News – Friday 6 June 2025

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06-06-2025

ARC360 News – Friday 30 May 2025

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30-05-2025

SERMI: What does it mean for the UK?

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30-05-2025

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