SYNETIQ celebrates dismantling skills certification

SYNETIQ has become the first UK vehicle recycler to complete an Institute of Motor Industry-accredited course in EV dismantling.

The course is the country’s first dismantling-specific training based on national occupational standards and teaches delegates how to make high voltage vehicles safe and how to remove high voltage components and batteries after the vehicle has been made safe.

Natalie Buckley, HR Director at SYNETIQ, an IAA company, said, “We continue to invest in our colleagues and help to ensure they are equipped with the latest tools, skills and knowledge to be safe in their roles and to deliver the very best result for our clients and customers.

“Despite the government’s decision to postpone the ban of petrol and diesel vehicles, we’re continuing to plan for a future where electric vehicles will be the norm. I’m proud that we are working with some of the industry’s most accomplished experts in leading the way in battery recycling.”

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Nissan supercharges EV shift

Nissan is pressing ahead with a €40m investment at two sites that are supporting its ambition of selling only all-electric vehicles in Europe by 2030.

Today EVs represent 16% of Nissan’s total sales in Europe.

The latest investment will support the upgrade of facilities at its London-based Nissan Design Europe (NDE) as well as the nearby Nissan Technical Centre Europe (NTCE), which is focused on autonomous driving through its latest study, evolvAD.

The company plans to introduce 27 new electric vehicles by 2030, with two new models already confirmed for Europe, and is also introducing cobalt-free technology to bring down the cost of EV batteries by 65% by 2028, while its proprietary all-solid-state batteries (ASSB) will reduce charging times by a third by 2028.

Guillaume Cartier, Nissan Chairperson for the AMIEO region, said, “With breakthroughs in battery technology, electric vehicles will become even more accessible, and Nissan will continue to champion EV as the best way to provide cleaner, simpler and more affordable mobility.”

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IMI warns of training downshift

The Institute of the Motor Industry (IMI)has warned that the government’s decision to delay the ban on the sale of new petrol and diesel cars from 2030 to 2035 could have a negative impact on skills training.

Steve Nash, IMI CEO, believes there is a now a serious risk that automotive aftermarket services will not be ready to handle EVs safely in the future as a result of a stalling of investment in skills and infrastructure.

He said, “The mixed messages employers and individuals who work in automotive are receiving can only serve to stultify the commitment to training that is fundamental to safe roads and sustained economic stability. If automotive employers and their workforce can’t see the immediate return on investment of EV training because of lack of consumer buying confidence, the already critical skills gap will only widen and we could find the wait times for repairs extending even further than they are already. That can’t be good news for the UK economy and social mobility.

“The fact of the matter is that the automotive aftermarket must stay focused on upskilling for EVs; it also needs to maintain continuous professional development for ICE vehicles. The franchised sector probably has the greatest motivation to keep their foot on the pedal on both technologies. However, when it comes to independent garages there will, understandably, be considerable nervousness to commit training to a drivetrain that could easily be 10 years down the road before it comes through their doors. 

“It’s imperative, therefore, that having made this monumental decision to u-turn on the 2030 target, the government thinks very carefully about how it ensures UK infrastructure remains effectively supported by the automotive aftermarket.”

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eBay unveils parts guarantee solution

eBay has introduced a new ‘Assured Fit’ guarantee to help the industry find the right part for their repair.

Users simply enter their vehicle information using eBay’s newly-enhanced MyGarage function, which will automatically select the part of accessory suited to that make and model.

The service, which comes with a money-back guarantee, is part of eBay’s ‘Built Different’ campaign, which encourages repair rather than replace to support sustainability.

Laura Richards, Category Lead, Vehicle Parts and Accessories at eBay UK, said: “We understand the frustration and uncertainty that can come with purchasing vehicle parts online, and we’re committed to making it as painless as possible for our customers. With the eBay Assured Fit initiative, we’re promising elevated assurance for buyers that parts are the right fit for them. We’re also providing peace of mind, so customers can shop confidently knowing there is a simple and free returns process in place if the part they buy isn’t quite right.”

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ARC360 News – Friday, 22 September 2023

ARC360 supports Work Wellfest event

ARC360 and ILC have joined forces with Corporate Partners Entegral and Gemini Accident Repair Group to launch Work WellFest across the vehicle accident repair and motor claims sectors.

The virtual wellbeing festival has been created to coincide with World Mental Health Day on Tuesday 10 October 2023 and will feature a cross-section of virtual events designed to meet the needs of all colleagues and industry peers.

To register for the sessions, visit: https://www.iloveclaims.com/claims_tech/arc360-ilc-support-work-wellfest-event/

Event set for panoramic view of motor sector

Claims inflation, credit hire, technology, skillsets and key industry innovators will be at the heart of ILC’s Exclusive Motor Claims Conference (EMCC) 2023.

Taking place at Landing Forty-Two, London on 5 October, the Exclusive Motor Claims Conference, headline sponsored by Enterprise along with sponsors Clearspeed, EDAM Group, LexisNexis Risk Solutions and Wiser Academy, will see experts from key insurers, insurtech, and supply chain specialists delve into the current workings of the sector and share their respective insights on how the market is evolving.

EV adoption facing critical challenges

The UK is ranked fifth in terms of global markets best prepared for electric vehicles. According to EY’s latest EV Country Readiness Index, it is behind China, Norway, the US and Sweden.

It fell from seventh to eighth in terms of supply and third to fourth in regulation issues.

New report exposes OIC failures

The Justice Committee has raised concerns about the number of unresolved cases still in the Official Injury Claim portal, and called on the Ministry of Justice and Motor Insurance Bureau to investigate the backlog.

In a new report, it has revealed that 349,000 cases are still unresolved, with just over a quarter of all claims entered into the system since it launched in May 2021 having so far reached settlement.

UK government confirms delay to 2030 ICE ban

The UK government has confirmed that the 2030 ban on the sale of new petrol and diesel vehicles will be put back until 2035. This brings it in line with the rest of the European Union.

Prime Minister Rishi Sunak said, “We’ve got further to go to get the charging infrastructure in place. So to give us more time to prepare we’re going to ease the transition to electric vehicles. You’ll still be able to buy a combustion engine vehicle until 2035.”

NBRA: 2030 delay could cost repairers

The National Body Repair Association is calling on the government to offer subsidies to repairers which have already invested in preparations for the 2030 ban on the sale of new petrol and diesel cars, after Prime Minister Rishi Sunak announced the deadline was being put back five years.

The NBRA believes this delay will place extra strain on businesses which committed early to 2030, as they won’t now get a return on investment for another five years.

Private drivers key to EV uptake

The Society of Motor Manufacturers and Traders has warned that the continued adoption of electric vehicles depends on greater support for private drivers.

A new EV is registered every 60 seconds, however, these numbers are driven by fleets, with private drivers stalling due to higher costs and concerns over charging availability.

ARC360 Market Intelligence: August 2023

ARC360 have released their analytics report, studying the trends of economics and vehicle repairs and sales. A must-read.

WorldSkills UK unveils 2024 programme

WorldSkillsUK has announced its training and skills programme for 2024, with 47 competitions taking place to identify the most talented apprentices and young professionals in the UK.

It has also launched a new leaning space, the WorldSkills UK Learning Lab, featuring e-learning information and skill development tools.

IMI sponsors Automotive 30% Club

The Institute of the Motor Industry (IMI) has become the key sponsor of the Automotive 30% Club, which aims to ensure at least 30% of leadership roles within the sector are held by women by 2030.

As part of the sponsorship, the winner of the 2024 Inspiring Automotive Woman of the Year Award will be unveiled at the IMI’s Annual Dinner next March.

Motor claims inflation on upwards trajectory

Gallagher has revealed that motor claims inflation is still increasing, driven by delays in getting replacement parts, higher wage costs, and a lack of courtesy cars.

IMI warns of EV skills slowdown

The IMI has warned that the government’s decision to postpone the ban on the sale of new petrol and diesel vehicles until 2035 could result in the industry cutting back on critical EV preparations.

CEO Steve Nash said, “There’s now a serious risk that businesses and individuals will take their foot off the pedal. It is absolutely crucial that the shift to 2035 is not seen as a ‘free pass’ to delay investment in infrastructure and training.”

Repairify unveils new wiring solution

Repairify has identified an increasing industry challenge around the wiring of reversing cameras, which are often damaged during repairs.

It has now developed an innovative solution that enables technicians, based on diagnostic data from asTech, to create custom replacement cables rather than replace the entire cabling loom.

Thatcham Research backs 2030 delay

Thatcham Research has welcomed the government’s decision to put back the ban on the sale of new petrol and diesel vehicles from 2030 to 2035.

It has restated its commitment to supporting the industry’s transition to electrification, but says the extension emphasises the need for continued investment in ICE repair skills.

BMW launches next level of assisted driving

BMW has unveiled an L2+ assisted driving system.

The BMWi5 features the innovative Driving Assistant Plus system, which offers hands-free highway driving and automated lane changing, with a sophisticated driver monitoring system to ensure the driver is always attentive.

Fix Auto UK marks mental health milestone

Fix Auto UK has celebrated a wellbeing milestone this week after training its 100th Mental Health First Aider.

The landmark was achieved at its head office and comes just 18 months after the network launched the initiative.

L&I Eaton ARC expansion continues

L&I Eaton ARC has unveiled its 14th site, a 20,000 sqft facility based in Liverpool. The group plans to unveil further sites in Newcastle and Sheffield shortly.

ABL 1 Touch Group launches management development training

ABL 1 Touch Group has enhanced its continuous learning strategy with the launch of a six-month Management Development Programme.

Through a combination of best practice research and theory training, managers will develop an advanced toolkit to help them better support colleagues.

Parkway celebrates charity triumph

Parkway Prestige has raised £310.50 for the Macmillan charity through a coffee morning.

ITAS supports JLR global training programme

ITAS has supported the JLR Global Train the Trainer (GT3) Structural Repair Sessions.

The sessions are designed to standardise the delivery of the steel and aluminium training/assessments throughout JLR’s global network of panel Trainers.

Bangers4Ben charity opportunities

Thatcham Research is appealing for sponsors to support its Bangers4Ben charity entry.

The four-day, 1,500-mile journey around Ireland starts on 7 October and will raise valuable funds for automotive charity Ben.

People

Phil Wong has been named Regional Manager at Halo ARC.

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ARC360 Market Intelligence: August 2023

Market-Intel-August-2023

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NBRA: 2030 delay could cost repairers

The National Body Repair Association is calling on the government to offer subsidies to repairers which have already invested in preparations for the 2030 ban on the sale of new petrol and diesel cars after Prime Minister announced the deadline was being put back five years.

The NBRA believes this delay will place extra strain on businesses who committed early to 2030, as they won’t now get a return on investment for another five years.

Wayne Mason-Drust, National Body Repair Association board member, said, “By shifting the goalposts, the government puts at risk the investments made by businesses in our sector who took early steps to adapt to a greener automotive landscape. These businesses now face an extended period before they can see a return on their investment, raising questions about the economic viability of their proactive efforts.

“To ensure that we do not compromise either our environmental objectives or the economic health of our industry, we suggest specific financial support, such as subsidies or grants, for those NBRA members who have already begun transitioning to EV-focused business models.

“Additionally, a graduated approach to discouraging petrol and diesel vehicle sales, perhaps through incremental EV grants, can stimulate a more manageable, gradual shift towards electric vehicles. Increased public investment in EV charging infrastructure is vital, making it easier for consumers to adapt and thus quickening the overall pace of transition.”

Wayne concluded, “Achieving net-zero emissions remains an imperative, but it is crucial to make this transition in a way that supports, rather than undermines, the businesses actively involved in this change. The NBRA is open to collaborating with the government to find a mutually beneficial path forward that serves both our environmental and economic interests effectively.”

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Government confirms delay to 2030 ICE ban

The UK government has confirmed that the 2030 ban on the sale of new petrol and diesel vehicles will be put back until 2035.

This brings it in line with the rest of the European Union.

Prime Minister Rishi Sunak said, “I expect by 2030 the vast majority of cars sold will be electric, because the costs are reducing, the range is improving, the charging infrastructure is growing. I also think, at least for now, it should be you that makes that choice, not the government forcing you to do it. Because the upfront cost is high. We’ve got further to go to get the charging infrastructure in place.

“So to give us more time to prepare we’re going to ease the transition to electric vehicles. You’ll still be able to buy a combustion engine vehicle until 2035.”

The widely-anticipated announcement, which Labour said it would reverse if elected, has drawn a mixed response from industry, with Ford saying it shows a lack of ambition while Jaguar Land Rover calls it pragmatic.

Meanwhile, a National Franchised Dealers Association (NFDA) survey of members last month found that 60% supported a delay.

Sue Robinson, Chief Executive, said: “[This] announcement to delay the sale of new petrol and diesel vehicles from 2030 to 2035 is unsurprising given the government’s inertia around driving EV adoption in the UK. This change will likely create further uncertainty for the industry. However, it does align the UK automotive industry with the European Union, its largest international trading partner, and automotive dealers support this.”

The Society of Motor Manufacturers and Traders agreed that the announcement will add confusion.

Chief Executive Mike Hawes said: “The automotive industry has and continues to invest billions in new electric vehicles as the decarbonisation of road transport is essential if net zero is to be delivered. Government has played a key part in bringing some of that investment to the UK, and Britain can – and should – be a leader in zero emission mobility both as a manufacturer and market.

“To make this a reality, however, consumers must want to make the switch, which requires from government a clear, consistent message, attractive incentives and charging infrastructure that gives confidence rather than anxiety. Confusion and uncertainty will only hold them back.”

However, Gordon Balmer, Executive Director of the Petrol Retailers’ Association, said: “The Prime Minister’s announcement reflects the reality of the delays in meeting infrastructure targets. The widespread adoption of electric vehicles in the UK can’t be realistically achieved without the corresponding charging network to accommodate it.”

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New report exposes OIC failures

The Justice Committee has raised concerns about the number of unresolved cases still in the Official Injury Claim portal, and called on the Ministry of Justice and Motor Insurance Bureau to investigate the backlog.

In a new report, it has revealed that 349,000 cases are still unresolved, with just over a quarter of all claims entered into the system since it launched in May 2021 having so far reached settlement.

It has also found that cases took on average 251 days to be resolved, and warns this will rise as more complex cases are processed.

To date, 568,214 claims have been submitted with just 146,626 reaching settlement. Of these, 90% of claimants had legal representation, underlining the ‘complexity of the process for claimants attempting to navigate it by themselves and a lack of awareness of the new process.’

The Chair of the Justice Committee, Sir Bob Neill MP, said, “One of the objectives of the OIC portal was to simplify and speed up the process of making a claim for whiplash injuries. Whilst we acknowledge that the nature of the claims process is such that there will always be a stock of cases in the portal at different stages in the claims lifecycle, and that some will take longer to reach a resolution than others, we recommend the MoJ investigates further the reasons for the growing number of unresolved cases and the deterioration in the timeliness of reaching settlement, and publishes its findings by the end of the year.”

Meanwhile, Matthew Maxwell Scott, Executive Director of ACSO, which represents the interests of consumers in the civil justice system and made a submission to the inquiry, said: “This initial report from the committee is welcome and highlights a number of issues affecting consumers, including delays, the small proportion of genuine litigants in person, technical challenges and low public awareness.

“Overall, it has been an inauspicious start to life for the OIC, and while great efforts have been made to make it fit for purpose, the backlogs the committee draws attention to are of considerable concern. Many of these are the result of the challenges in valuing so-called ‘mixed-injury cases’ where there is a whiplash injury as well as other injuries.

“Some of the problems highlighted reflect broader issues within civil justice, with court delays at historic highs and civil administration struggling to get on top of the situation. It also shows that the introduction of new portals and other radical changes needs to be considered more carefully in future, with greater cross-industry involvement than was the case with the OIC.”

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EV adoption facing critical challenges

The UK is ranked fifth in terms of global markets best prepared for electric vehicles.

According to EY’s latest EV Country Readiness Index, it is behind China, Norway, the US and Sweden.

It fell from seventh to eighth in terms of supply and third to fourth in regulation issues, but despite this EV penetration is still predicted to rise from 21% of all sales last year to 26% this year. This means the UK is ranked sixth in terms of EV demand.

Meanwhile, 71% of all new vehicles released between now and 2027 are expected to be electric.

However, a lack of fast charging infrastructure remains a critical challenge, as does a shortage in battery production capabilities, while upfront costs was cited as a deterrence for 36% of potential consumers.

Maria Bengtsson, EY’s UK Electric Vehicle Lead, said, “It’s encouraging that the UK remains one of the frontrunners in pursuit of an effective transition towards EV adoption, but there is still scope for significant improvement. As the clear global leader according to the Index, China has demonstrated the impact that appropriate regulation along with a localised supply chain and robust infrastructure implementation can have. There are lessons to be learned from that for the UK market, and the onus will continue to be on Original Equipment Manufacturers (OEMs) and the government to collaborate on this challenge going forward.

“Potential delays to and a lack of clarity on the Zero Emissions Vehicle (ZEV) Mandate, along with uncertainty around plans and progress on the supply side are particular challenges the UK continues to navigate, while regulatory incentives have room for improvement, particularly when compared with legislation brought about in other competing markets.

“However, there are positives to take into account, including recent encouraging sales growth, particularly for new EVs, driven by increasing popularity among consumers and businesses.”

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