ARC360 news round up – Friday 21 April 2023  

ARC360 event to explore EV impact on claims

ARC360 will host a specialist electric vehicle (EV) event in July to discuss how the motor claims sector is transitioning towards an electric future.

The event which takes place on Tuesday 4 July at the Manufacturing Technology Centre (MTC) in Coventry will canvass insights from across the sector and beyond in a bid to provide a more rounded view of just how EVs are starting to, and will ultimately, change the sector.

New Generation in Claims to take centre stage

ILC’s inaugural New Generation in Claims 2023 is set to take centre stage next week with a host of leading organisations and individuals providing their support for the initiative.

Headline sponsored by Wiser Academy, along with sponsors Carpenters, Enterprise and Zurich, the first of its kind event takes place at etc.venues, Manchester on Wednesday 26 April bringing together many of the brightest minds involved in people management to shine a light on retaining talent and attracting new, diverse skillsets to the insurance claims sector.

Gemini sites secure new repair standard

Two Gemini ARC sites have achieved the new vehicle repair standard, with all other sites set to follow suit shortly.

Gemini Macclesfield and Chesterfield became the group’s first locations to achieve the newly-revised BS10125:2022 standard after undergoing two-day audits, while all other Gemini sites also have audit dates scheduled.

4 Elms Group celebrates Green Heart certification

4 Elms Group has become one of the first independent LV= own sites to secure the Green Heart Standard.

Certification recognises a company’s commitment to achieving sustainability, carbon neutral operations, inclusion and diversity in the workplace, and promoting apprenticeships.

Autocraft Telford sets new standard

Autocraft Telford has become one of the first bodyshops in the UK to receive a positive recommendation for the updated BS10125:2022 vehicle repair standard.

The process involved a rigorous assessment of the bodyshop’s facilities, staff training, and quality management system, as well as a review of its repair procedures and documentation.

Halo prepares for Surrey launch

Halo ARC has announced it will open its 22nd site in Guildford next month. The company is currently recruiting for staff. 

Audatex announces latest update

Audatex’s latest data release, D4.68, is now available in Ireland. The data release adds six new and 73 updated model sheets to the vehicle database.

Morelli enhances Northern Ireland footprint

Independent distributor of refinish products and services Morelli Group has acquired Northern Ireland’s premier refinish distributor Coachfinish NI.

Managing Director of Coachfinish NI Gary Kidd will remain as Business Director.

Fantastic Four set for charity cycle

A four-person team from S&G Response will be raising money for East Cheshire Hospice by cycling 444km across four European countries in four days.

Details of the charity challenge, which will be undertaken by Nick Stone, Sean Harper, Jonathon Spencer and Tom Hopes, are still being confirmed.

HGV sector calls for government action to meet net zero timetable

New research from the Society of Motor Manufacturers and Traders has found that there is not a single HGV-dedicated electric charging or hydrogen filling point in the UK.

With just over a decade to go until the deadline for selling new petrol and diesel HGVs, the sector is now calling for urgent government action, warning that it is impossible for operators to consider investment in zero-emission fleets while the charging network remains so undeveloped.

AkzoNobel unveils next generation of fillers

AkzoNobel has launched a new generation of fillers through its Sikkens and Lesonal brands to significantly improve productivity while lowering energy costs.

Known as Sikkens Autosurfacer Optima and Lesonal 2K Ultimate Filler, the one-stop, fast-drying filler systems have been developed to help save time and money, without compromising on quality. 

IMI joins government-led skills initiative

The Institute of the Motor Industry (IMI) has been appointed as an Advisory Board member to the All-Party Parliamentary Group (APPG) on the Future of Employability.  

As part of the group, it will participate in policy dialogue around future government strategy to attract people to key sectors, such as the motor industry.

WorldSkills announces new competitor fund

WorldSkillsUK has launched a new fund to support anyone wanting to take part in its national qualifiers.

Its Competitor Support Fund will help cover essential costs such as travel, equipment, clothing, and care responsibilities. The fund will also provide financial support to small businesses whose colleagues attend one of the qualifiers.

IKEA commits to EV infrastructure

IKEA has announced it will invest £4.5m in a nationwide electric charging infrastructure for its delivery vehicles. The move will support the company’s commitment to emissions-free deliveries.

On the tee for Ezi Methods Golf Challenge

Ezi Methods is launching the inaugural Ezi Methods Golf Challenge, a new golf tournament to determine the industry’s top golfing team.

A range of annual industry golf days will serve as qualifiers for the event, will take part at the prestigious Old Thorns Golf Club in Hampshire on Wednesday, 27 September.

People

Core Diagnostics has appointed Neil Hilton as Technical Sales Director.

Imexpart has named Martin Butterworth as new Managing Director.

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ARC360 News – Friday 9 May 2025

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ARC360 event to explore EV impact on claims

ARC360 will host a specialist electric vehicle (EV) event in July to discuss how the motor claims sector is transitioning towards an electric future.

The event which takes place on Tuesday 4 July at the Manufacturing Technology Centre (MTC) in Coventry will canvass insights from across the sector and beyond in a bid to provide a more rounded view of just how EVs are starting to, and will ultimately, change the sector.

Delegates will hear thoughts from insurers, vehicle manufacturers, repairers and many others throughout the supply chain to understand more of how and why the sector needs to prepare as the vehicle parc increasingly becomes electrified.

Experts already confirmed to participate in the event include:

  • Franco Iannotta, Bodyshop Development Manager at Volkswagen Group UK Ltd
  • Chris Payne, Head of Networks and Engineering – Home and Motor, LV= Insurance
  • Adam Thurman, Managing Director, EV Bodyshops

Mark Hadaway, co-founder of ARC360 and managing director of ILC, said, “We are delighted to be putting this specialist event on to provide a platform of communication for all parties involved in the claims process.

“EVs are certainly nothing new but as road volumes continue to increase, knowledge is key. Each component of the supply chain now has a growing pool of real-world intelligence relating to EVs and supporting one another via information sharing will be key to successful motor claims management in future.”

To find out more about the opportunities available to get involved in the event, contact jonathan@iloveclaims.com.

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ARC360 News – Friday 9 May 2025

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ARC360 News – Friday 2 May 2025

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AkzoNobel unveils next generation of fillers

AkzoNobel has launched a new generation of fillers through its Sikkens and Lesonal brands to significantly improve productivity while lowering energy costs.

Known as Sikkens Autosurfacer Optima and Lesonal 2K Ultimate Filler, the one-stop, fast-drying filler systems have been developed to help save time and money, without compromising on quality. 

Fast-drying at ambient temperatures, infrared and 60°C curing, the new products speed up cycle times, which frees up space in the spraybooth to ultimately lower energy costs by up to 85%.

Meanwhile, the one-stop application method can also result in up to 80% shorter process times when drying with infrared.

Patrick Bourguignon, Director of AkzoNobel’s Automotive and Specialty Coatings business, said: “Spiralling costs are among the biggest threats to bodyshops in the current economic climate. The new fillers have been developed to help our customers accelerate repair performance while tackling some of the major challenges they face.”  

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ARC360 News – Friday 9 May 2025

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ARC360 News – Friday 2 May 2025

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HGV sector calls for government action to meet net zero timetable

New research from the Society of Motor Manufacturers and Traders has found that there is not a single HGV-dedicated electric charging or hydrogen filling point in the UK.

With just over a decade to go until the deadline for selling new petrol and diesel HGVs, the sector is now calling for urgent government action, warning that it is impossible for operators to consider investment in zero-emission fleets while the charging network remains so undeveloped.

It says the expansion of infrastructure must also be matched to wider support for the sector. The UK is behind many other countries in this regard as just eight of the 20 zero emission truck models on the market are eligible for the Plug-in Truck Grant.Furthermore, other countries, including France and Finland, provide up to triple the sum available to UK operators.

The SMMT is calling for government to deliver a strategy within the next 12 months that focuses on the specific requirements of HGVs to enable operators to plan and invest, while minimising additional logistics costs that inevitably would be passed on to the consumer.

Mike Hawes, SMMT Chief Executive, said, “With just over a decade until the UK begins to phase out new diesel trucks, we cannot afford to delay a strategy that will deliver the world’s first decarbonised HGV sector.

“Manufacturers are investing billions in electric and hydrogen vehicles that will deliver massive CO2 savings, and it is vital that operators making long-term decisions today have full confidence in these technologies, that they will be commercially viable and allow them to keep costs down for consumers. A successful transition requires a long-term plan to drive the rollout of a dedicated UK-wide HGV charging and fuelling network, combined with world-leading incentives to encourage uptake and attract model allocation – a plan that will keep a greener Britain on the move and globally competitive.”

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ARC360 News – Friday 9 May 2025

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ARC360 News – Friday 2 May 2025

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Gemini sites secure new repair standard

Two Gemini ARC sites have achieved the new vehicle repair standard, with all other sites set to follow suit shortly.

Gemini Macclesfield and Chesterfield became the group’s first locations to achieve the newly-revised BS10125:2022 standard after undergoing two-day audits, while all other Gemini sites also have audit dates scheduled.

John Henderson, Technical Training and Development Manager, said,A massive thank you must be extended to RMISC who scrutinised in infinite detail our compliance to meet the exacting requirements, and their audit reports have now been verified by UKAS.

“I must specifically thank everyone at Gemini Macclesfield and Chesterfield for coping with the demands of scrutiny and becoming the first two Gemini locations to complete this part of the journey.”

He continued, “Gemini have welcomed BS10125:2022 and embrace fully the revision embedded within our business. The journey does not stop here as we have exciting plans unfolding to sustain and maintain BS10125:2022 for the future of Gemini.”

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ARC360 News – Friday 9 May 2025

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ARC360 News – Friday 2 May 2025

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Ford brings hands-free driving to UK

Hands-free driving is now legal on UK motorways after Ford received regulatory approval from the Department for Transport to launch its ‘BlueCruise’ assisted driving system.

This is the first approval in Europe for a ‘hands-off, eyes-on’ system and means that drivers of an enabled Mustang Mach-E can use the Level 2 technology on more than 2,300 miles of the UK’s road network.

BlueCruise, which has clocked up more than 64 million miles in North America, monitors road markings, speed signs and traffic conditions to control steering, acceleration, braking and lane positioning. Further, infrared camera technology monitors the driver’s eyes to ensure they are still focused on the road.

Thatcham Research vehicle technology specialist Tom Leggett said, “For the first time ever drivers will be permitted to take their hands off the wheel. However, their eyes must remain on the road ahead. Crucially, the driver is not permitted to use their mobile, fall asleep or conduct any activity that takes attention away from the road.”

He added, “Although the vehicle can help control speed and position in lane, the driver is still wholly responsible for safety.”

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ARC360 News – Friday 9 May 2025

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ARC360 News – Friday 2 May 2025

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New Generation in Claims to take centre stage

ILC’s inaugural New Generation in Claims 2023 is set to take centre stage next week with a host of leading organisations and individuals providing their support for the initiative.

Headline sponsored by Wiser Academy, along with sponsors Carpenters, Enterprise and Zurich, the first of its kind event takes place at etc.venues, Manchester on Wednesday 26 April bringing together many of the brightest minds involved in people management to shine a light on retaining talent and attracting new, diverse skillsets to the insurance claims sector.

Amongst those featured on the day’s all-encompassing agenda are:

  • Susie Thomson, Managing Director at Security Watchdog who will discuss explore how to determine value alignment through profiling and what the future might hold on social media checks.
  • Pete Milsom, Partnerships Manager – Apprenticeships UCAS who will highlight how businesses can find and attract apprentices into the claims industry.
  • Lydia Storr-Meddings, COO and Lewis Coleman, Business Development Manager at T-Cup Studios who will discuss the value of self reflection and how this can be used to empower individuals and teams.

Mark Hadaway, Managing Director of ILC, said, “We hear about the need for talent and skillsets within the claims sector at many of our events. With our New Generation in Claims event we aim to help bridge this gap and act as a catalyst for a better tomorrow for the sector.”

The ILC New Generation in Claims event is for anyone involved in the insurance claims sector providing any function of HR, recruitment, and training, as well as operational team leaders.

The day includes a full conference agenda, exhibition, networking opportunity and the chance to participate in anonymous wellbeing reflection, supported by personal feedback and providing access to resources courtesy of T-Cup Studios.

To reserve your ticket click here or to see how you can get involved, email: jonathan@iloveclaims.com

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ARC360 News – Friday 9 May 2025

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ARC360 news round up – Friday 14 April 2023  

Panel set to discuss future claims skills needs

A panel of experts from across the sector will discuss the future skill needs within claims at the forthcoming New Generation in Claims event.

The event, which takes place on 26 April at etc.venues Manchester, is headline sponsored by Wiser Academy along with fellow sponsors Carpenters Group, Enterprise and Zurich Insurance, and is set to shine a light on the need for both retaining talent and attracting new, diverse skillsets to the insurance claims sector.

Ford brings hands-free driving to UK

Hands-free driving is now legal on UK motorways after Ford received regulatory approval from the Department for Transport to launch its ‘BlueCruise’ assisted driving system.

BlueCruise controls steering, acceleration, braking and lane positioning, although the driver must still keep their eyes on the road.

Thatcham Research vehicle technology specialist Tom Leggett said, “The driver is still wholly responsible for safety.”

Komoo setting the standard

Fleet and rental hire repair specialist Komoo has announced that itssites in Middlesbrough and Doncaster have now achieved the prestigious BS10125 BSi Kitemark for Vehicle Body Repair.

Lucky number 13 for Eaton ARC

Eaton ARC has opened its 13th site, a state-of-the-art, 20,000sqft facility in Aberdeen.

The group expects to announce further sites later this year.

Enterprise unveils second Basingstoke site

Enterprise Rent-a-Car has cut the ribbon on its second rental location in Basingstoke.

Autocraft Telford secures new repair standard

Autocraft Telford has achievedBS10125: 2022 certification just four days after the new vehicle repair standard was finalised.

It becomes the first bodyshop in the UK to secure certification.

Blended VDA course now available

Thatcham Research has announced that its new blended IMI VDA reaccreditation course is now available.

The hybrid training pathway offers technicians access to Thatcham Research’s training academy and its e-learning platform, offering flexibility, convenience and lower costs.

AXA and Brake form new insights partnership

AXA UK and road safety charity Brake will collaborate to produce a series of reports on sustainable and safe driving behaviours.

Research topics will include the impact of the cost-of-living crisis on road safety, and driver opinions on self-driving vehicles.

Time to take action on distraction

New research from Entegral has revealed that 70% of motorists believe distracted driving is worse now than it was a few years ago, with the Travelers 2023 Risk Index on Distracted Driving suggesting that drivers were up to 30% more distracted in February 2022 compared to the same month in 2020.

LKQ Europe expands LeasePlan agreement

Parts distributor LKQ Europe has extended its supply and service partnership with LeasePlan to cover all of Europe.

The multi-year agreement includes the full management and maintenance of LeasePlan’s fleet in LKQ-affiliated repair centres as well as the supply of spare parts to LeasePlan partner garages throughout Europe.

Skillnet celebrates Tesla training partnership

Skillnet has announced a new partnership with Tesla to deliver bespoke Body Repair Apprenticeship programmes.

The training will help to future-proof Tesla bodyshops by ensuring a steady stream of skilled technicians.

Prices fall as EV demand wanes

The latest monthly car report produced by Solera in partnership with cap hpi has revealed a seventh consecutive month of falling electric vehicle prices, which it attributes to reduced demand.

It found that average EV prices fell 5.4% last month, after decreases of 7.5% and 6.6% in the previous two months.

Detailed data giving NFU Mutual the edge

NFU Mutual is cooperating with Percayso Vehicle Intelligence to improve its claims journey and develop a better understanding of its book.

By tracking each vehicle’s specific history, Percayso Vehicle Intelligence is able to provide images of the vehicle, car history, including modifications and damage, and MOT results.

AX earns customer trust

AX Automotive has two reasons to celebrate this week after reaching 5,000 customer reviews on Trust Pilot and achieving an average rating of 4.4.

US cracks down on transportation emissions

The US Environmental Protection Agency is considering implementing new regulations stipulating that electric vehicles make up two thirds of all new cars sold in the country by 2032.

The EPA estimates that 30% of all carbon emissions in the US are produced by transportation.

Stress pressures rise among automotive employees

A new health and wellbeing survey has revealed that stress is the most common issue among automotive employees, followed by poor sleep and low mood.

According to automotive charity Ben, 66% of more than 1,000 respondents to its latest survey said stress had impacted their health and wellbeing.

Fix Auto is the First Choice for Dunlop

Cotswolds-based repairer First Choice Bodyshop has agreed to join the Fix Auto UK network.

The business has taken over an adjoining 5,000sqft unit which will be redeveloped to operate as Fix Auto Tewkesbury.

Bush gives waste the chop

Marc Bush, National Bodyshop Manager, Prestige Division, Bentley Bugatti Pagani, has been awarded a Lean Six Sigma Black Belt.

Lean Six Sigma focuses on eliminating waste, making processes more efficient and improving customer service through leaner operations.

People

Hayley Thomas has started her new position as Insurance Manager at GT Motive.

Steer Automotive Group has appointed Jennifer Evans as Academy Development Manager. She joins from AutoRaise.

Grant Bradbury is moving from AXA to a new role as Business Development Director at Crawford & Company.

Gemini Accident Repair Centres has appointed Daniel Burke as Bodyshop Manager.

Paul Kuczera has been named Network Manager for Avant.

Global data analytics and technology provider Verisk has named Chris Sawford as new Managing Director of Claims UK.

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ARC360 News – Friday 9 May 2025

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Stress pressures rise among automotive employees

A new health and wellbeing survey has revealed that stress is the most common issue among automotive employees, followed by poor sleep and low mood.

According to automotive charity Ben, 66% of more than 1,000 respondents to its latest survey said stress had impacted their health and wellbeing.

This is a rise of eight per cent on last year, with ‘high workloads’, ‘pressure to meet targets’ and ‘not enough staff’ driving the increase.

Meanwhile, those affected by poor sleep rose from 42% to 62%, with a staggering 92% of respondents saying that their cost of living had increased in the last 12 months, with one in 10 admitting they have even missed meals to try to reduce expenditures.

Cost of living was cited as the main concern going forward by 52% of respondents, followed by supply chain shortages (33%) and staff shortages (31%).

Rachel Clift, Health & Wellbeing Director at Ben, said: “With it being Stress Awareness Month, it is very timely that we’re sharing our latest survey results, especially as the findings tell us that stress is presenting as a real area of concern for our automotive workforce. Through our annual surveys, we listen to our automotive family so we can fully understand the health and wellbeing issues they are facing, enabling us to provide the support they need.

“In addition to stress being the biggest issue, it’s clear to see that automotive workers are also under more pressure and aren’t taking enough time to rest and relax outside of work. There are also some worrying trends relating to the cost-of-living crisis, such as skipping meals. In light of these results, we want everyone who works, or has worked, in the automotive industry to know that we’re there for them, so please get in touch if you’re struggling.”

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ARC360 News – Friday 9 May 2025

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ARC360 News – Friday 2 May 2025

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Fix Auto is the First Choice for Dunlop

Cotswolds-based repairer First Choice Bodyshop has agreed to join the Fix Auto UK network.

The business has taken over an adjoining 5,000 sqft unit which will be redeveloped to operate as Fix Auto Tewkesbury.

Owner Kevin Dunlop said, “I’m extremely proud of what’s been achieved in little under eight years. I started out with a spraygun and a small unit and a couple of jobs to get me going and here I am with a firmly-established, BSI-approved business with eight people on board. But I want far, far more which is why I’ve joined Fix Auto UK.”

He added, “It was ironic that the day I signed my contract my landlord mentioned the unit next door was vacant and available, so I seized my opportunity. The new unit will totally transform our business. Having that extra space and the ability to develop a seamless workflow will enable me to reach our goal of doubling our repair capacity, which is currently at around 50 vehicles per month.”

Ian Pugh, Managing Director of Fix Auto UK, said: “Ambition, drive and commitment; they’re three of the key elements we look for when recruiting a new franchise partner and Kevin has those in abundance.”

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ARC360 News – Friday 9 May 2025

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ARC360 News – Friday 2 May 2025

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02-05-2025

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