ARC360 News – Friday 8 November 2024

Bodyshop Briefs

The Vella Group is delighted to announce plans to open its 17th accident repair centre in Penrith, Cumbria. This new 8,000-square-foot facility is undergoing significant investment to meet The Vella Group’s high standards for quality and efficiency and is scheduled to open in early 2025. Full story 

Rapid Repair Network has reported that it has reduced its carbon footprint to just 40% of that of a traditional bodyshop. The business, which delivers same-day mobile repair services, has worked with ECA Business Energy to enhance its sustainability credentials. Full story

Doseley Motors has again passed its annual VWG (Volkswagen Group) Audit, with another perfect score of 100%. The business has been a VWG approved repairer for 17 years. 

Cougar Accident Repair Centre has joined the Volkswagen Paint & Body network, offering manufacturer-approved vehicle repairs for the Luton area. These include Audi, Cupra, SEAT, ŠKODA, Volkswagen, and VW Commercial. 

Matthew Penning, Group Managing Director at Pennings Group, will raise funds and awareness for homelessness in the UK by spending a night outside with CEO Sleepout MK. Full story

Chesterfield Car Clinic has completed a revamp of its customer collection area. It has unveiled a dedicated reception area and a separate area specifically designed for customers to collect their repaired vehicle. 

Steer Automotive Group has introduced Oxo-Biodegradable Seat Covers across all it workshops as part of our journey to Net Zero, supported by distribution partner LKQ UK & Ireland. Designed for multiple uses, these seat covers start to degrade when exposed to oxygen, breaking down into water and biomass.  

iRG has welcomed James Austin Conner to its Cardiff team as Vehicle Damage Assessor. James joins the business from Florida and has shared his journey from the US in an exclusive interview. 

Castle Coachworks (Northampton) is proud to share that it has successfully passed its Tesla audit. 

Kerr & Smith Cumnock Ltd has installed a new light commercial spraybooth/oven and mixing room. The two-day installation was completed by LCI Spraybooths. 

Stephen Murray has started a new role as Managing Director at ECF Accident Repair Group.  

VM News 

Exploring Innovation: Thatcham Research Product Showcase featuring Chery’s OMODA and JAECOO 

This week, industry professionals gathered at the Thatcham Research Repair Technology Centre to witness the partnership of Thatcham Research and Chinese vehicle manufacturer, Chery. The spotlight was on Chery brands: the OMODA and JAECOO. Full story

JLR’s hybrid vehicle retail sales up 29% in H1 

JLR reports growing demand for plug‑in hybrid models, with global retail sales for the first half of the financial year up 29% compared to the prior year, as more customers use the technology as a stepping stone towards battery electric vehicles (BEV). Full story

Infineon and Stellantis team up to advance innovation  

Stellantis and Infineon Technologies have announced they will work jointly on the power architecture for Stellantis’ electric vehicles to support Stellantis’ ambition of offering clean, safe and affordable mobility to all. To support this, the companies have signed major supply and capacity agreements. Full story

Standardising Automotive Connectivity 

Today a single vehicle typically requires over 200 connections—and the number of electrical connectors and types across new vehicles is only increasing. To accelerate the world’s transition to sustainable energy, Tesla is simplifying the manufacturing process and electrical connectivity requirements for all its vehicles. Full story

NIO delivers 20,976 vehicles in October, surpassing 20,000 for six consecutive months 

NIO delivered 20,976 vehicles in October, marking the company’s sixth consecutive month of over 20,000 deliveries. In the first 10 months of 2024, NIO delivered a total of 170,257 vehicles, up 35.05% from the same period last year. Full story

XPENG unveils Kunpeng super electric system and AI-defined mobility innovations 

XPENG has unveiled a range of innovations across AI vehicles, robotics, and flying cars, including the much-anticipated XPENG Kunpeng Super Electric System and the Turing AI Intelligent Driving System. It has also launched what it calls the world’s first AI-defined vehicle, the P7+. Full story

Industry News  

Market Intelligence Repair: Martin Rowley, Executive Director, NBRA 

Executive Director of the NBRA, Martyn Rowley underlined the challenges facing the repair sector posed by electric vehicles, a widening skills gap exacerbated by new technologies, and rising costs.  

Speaking to delegates at ILC’s Exclusive Motor Claims Conference, which took place at Landing Forty-Two in London recently, he reiterated the need for greater collaboration within the industry to tackle these growing concerns and ensure the safe repair of vehicles.  Full story

Pre-loved EVs soar to record levels as used car market goes green  

The used car market grew by 4.3% between July and September, marking the seventh successive quarter of year-on-year growth, according to the latest figures published by the Society of Motor Manufacturers and Traders (SMMT). A record 53,423 used battery electric vehicles (BEVs) found new owners, a jump of 57%. Full story

Confused.com Car Insurance Price Index Q3 2024  

Confused.com have published the third quarter 2024 edition of the Confused.com Car Insurance Price Index in association with WTW. Comprehensive car insurance premiums have fallen by 2.3% (£21) between July and September 2024, with UK motorists now paying £861 on average for their car insurance. Full story

Charge UP: EV quarter update 

Activate Group’s quarterly electric vehicle (EV) report has revealed that EV repair costs have fallen six per cent across the board in the last quarter, with parts costs down eight per cent. The report draws on Gecko Risk data to provide updates on EV adoption and repair cost trends, exclusively focussing on battery EVs. Full story

Repairify regains 14001 Environmental Certification 

Following recent audits of its Luton and Peterlee businesses, Repairify has successfully retained the ISO 14001 accreditation. ISO 14001 sets out the standard for an environmental management system. Repairify met the required certification by ensuring its UK sites are compliant with specific environmental criteria and demonstrated strict monitoring processes and awareness of environmental policies. Full story

Audatex UK data update   

Audatex has announced the release of its latest data update, D4.79, which will be available from 14 November 2024. This update includes enhancements to 55 model sheets and the addition of 13 new models to its vehicle database. Full story

Green technology and dozens of new jobs – Mirka invests in Jakobstad 

Mirka is investing £21m in a new production line in Jakobstad, Finland. The manufacturing line supports the green transition and is based on technology that could transform the entire abrasives industry in the coming years. Full story

People

Victoria Turner has been appointed as Managing Director of National Accident Repair Group (NARG). She remains as Executive Director of holding company Ryemarc Group which includes MotoFix ARC. 

Alistair Carlton has started a new position as Division Manager – Tools, Consumables & E-Commerce at Master Auto Glass. 

Hyundai Motor Europe (HME) has announced that Xavier Martinet will succeed Michael Cole as President and CEO at the end of the year. 

Jesper Lyndberg, previously CEO at BMW Financial Services Denmark, has been appointed as Chief Executive Officer of Alphabet International. 

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ARC360 News – Friday 6 June 2025

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ARC360 News – Friday 30 May 2025

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Repairify regains 14001 Environmental Certification

Following recent audits of its Luton and Peterlee businesses, Repairify has successfully retained the ISO 14001 accreditation.

ISO 14001 sets out the standard for an environmental management system.  Repairify met the required certification by ensuring its UK sites are compliant with specific environmental criteria and demonstrated strict monitoring processes and awareness of environmental policies.  These include effective Carbon emission management, waste management, environmental compliance and energy usage, and fire regulations.

The auditors recognised that Repairify’s environmental management systems and implementation provided confidence that the organisation conforms to the applicable requirements of the specific ISO standard.

Phil Peace, managing director, Repairify, says, “The business’ objective is to be consistent in our environmental practices to reduce our Carbon footprint.  By continuing to monitor our waste carefully, handle it correctly and reduce it significantly, we have been able to regain the ISO 14001 accreditation, which we were awarded last year at our first attempt.”

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ARC360 News – Friday 6 June 2025

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06-06-2025

ARC360 News – Friday 30 May 2025

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SERMI: What does it mean for the UK?

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Exploring Innovation: Thatcham Research Product Showcase featuring Chery’s OMODA and JAECOO

This week, industry professionals gathered at the Thatcham Research Repair Technology Centre to witness the partnership of Thatcham Research and Chinese vehicle manufacturer, Chery.

The spotlight was on Chery brands: the OMODA and JAECOO.

This event marked a significant milestone not only for Chery but also for the automotive industry as a whole, with Thatcham Research presenting their newly launched Vehicle Risk Rating system.

A new era

Launched in September, Thatcham Research’s new Vehicle Risk Rating system aims to redefine risk assessment within the automotive sector and help insurers deliver more accurate pricing.  

This system evaluates vehicles according to performance, damageability, repairability, safety, and security to provide an overall score to accurately reflect real-world ‘insurability’.

Chery’s growth

Chery’s presence at the showcase underscored its commitment to the UK market, where it has seen impressive growth. The company reported a notable increase in sales, attributed to its focus on quality, innovation, and consumer preferences.

During the event, executives shared insights into their strategic partnerships, highlighting collaborations with DHL for logistics support and RAC for vehicle breakdown services. These alliances not only enhance Chery’s operational efficiency but also ensure that their customers receive exemplary service and support.

The company is also working with insurance company Indeez who designs, builds, and optimises end-to-end digital insurance programmes on a global scale.

OMODA and JAECOO

The day featured two of Chery’s standout brands: the OMODA and JAECOO.

The vehicles on display embody the brands’ vision of combining style, performance, and sustainability. The OMODA, with its sleek design and advanced technology, caters to a younger audience seeking a modern driving experience, while the JAECOO appeals to those who prioritise practicality and functionality without compromising on aesthetics.

These PHEV and HEVs aim to follow in the footsteps of those before, including Kia and Hyundai.

Test drive

One of the highlights of the day was the opportunity to have a ride in the OMODA E5. The ride offered a perfect blend of comfort and responsiveness, showcasing Chery’s engineering prowess. With its smooth handling and intuitive features, the OMODA made a lasting impression on all who experienced it.

Looking ahead

The Thatcham Research Product Showcase was not just an event; it was a glimpse into the future of the automotive industry. As Chery continues to expand its footprint in the UK and invest in innovative partnerships, the company is poised to become a formidable player in the market. With Thatcham Research’s new Vehicle Risk Rating system setting higher safety standards, both manufacturers and consumers can look forward to a more secure driving experience.

In conclusion, the showcase served as a testament to the exciting developments in the automotive landscape. With brands like Chery leading the charge, the future looks bright for vehicle innovation, safety, and consumer satisfaction.

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ARC360 News – Friday 6 June 2025

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ARC360 News – Friday 30 May 2025

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30-05-2025

SERMI: What does it mean for the UK?

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Charge UP: EV quarter update

Activate Group’s quarterly electric vehicle (EV) report has revealed that EV repair costs have fallen six per cent across the board in the last quarter, with parts costs down eight per cent.

The report draws on Gecko Risk data to provide updates on EV adoption and repair cost trends, exclusively focussing on battery EVs.

It found that as of September, over 280,000 battery EVs have been registered this year, with high-end brands continuing to lead the market. Tesla holds the top position, while BMW, Mercedes, and Audi have gained significant market share. MG remains in the top five, however Volkswagen, has shown strong quarter three growth thanks to the popularity of its ID range.

James Fisher, CEO of Gecko Risk, said, “Prestige makes dominate EV sales this year, perhaps due to purchasing an EV being seen more as luxury than a necessity. At Gecko we are very interested to see how cheaper makes and models coming out of China impact EV take up, with a more environmentally conscious younger generation soon being able to afford to get behind the wheel of an EV. Also, will ongoing cheapening second-hand purchasing opportunities begin to attract a wider audience?”

EV repair cost trends

Year to date, the trend for reduced EV repair costs continues, with average costs down six per cent year-on-year. All of 2024’s highest selling manufacturers have seen a year-on-year reduction in repair costs, with BMW recording the largest drop at 11%.

Adrian Furness, Managing Director, Activate Group Insurance Services, said, “With major manufacturers now offering a strong lineup of electric vehicles to rival their internal combustion engine (ICE) models, competition in the EV market is increasing. This growth is not only driving down costs but also advancing knowledge within the repair industry.

“In recent years, capacity issues meant repair sites had little incentive to invest in the technology and training needed for EV repairs. However, with repair volumes across the market dropping by around 10% over the past year and EV numbers on the rise, repairers are now investing in the skills and equipment necessary to meet this growing demand.”

EV repair cost breakdown

Parts remain the largest component of EV repair costs, though labour is the highest cost for Tesla and MG repairs. Year-on-year, parts costs have fallen by eight per cent, while labour has decreased by four per cent, offset slightly by an eight per cent increase in paint costs.

Adrian added, “Average repair costs are evolving as EVs become more mainstream in the UK. While repair costs in the wider market continue to rise, we see a downward trend for EVs, particularly in parts costs—an indication that EVs are gradually moving towards cost parity with traditional fuel vehicles.”

Conclusion

The EV market continues its rapid evolution, with high-end brands challenging Tesla’s dominance and overall repair costs trending downward as EVs gain traction on UK roads. Increased competition is driving cost efficiency and pushing the repair industry to expand its EV capabilities, addressing both capacity and expertise gaps. As parts and labour costs decrease, EV repairs are becoming more affordable.

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ARC360 News – Friday 6 June 2025

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06-06-2025

ARC360 News – Friday 30 May 2025

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30-05-2025

SERMI: What does it mean for the UK?

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ARC360 News – Friday, 1 November 2024

Bodyshop Briefs 

  • Fix Auto West Hampstead has celebrated its 75th birthday.
  • The Vella Group has announced that all its sites will join the NBRA/VBRA.
  • Vertu Motors has announced the acquisition of Burrows Motor Company.
  • Autoglass has launched a new site in Luton to enhance the support and services it offers customers in the region.
  • Sorted Garages in Leeds has secured BS10125 certification.
  • Fix Auto Mid Devon & Newton Abbot have both achieved BS10125:2022 compliance with the support of Ezi Methods.
  • Lloyd Motor Group has acquired Stratstone Tyneside BMW & Mini, which will be renamed Lloyd North Tyneside BMW & Mini.
  • Vertu Motors has worked with Kings Fleet Services to unveil another state-of-the-art smart repair mobile workshop.
  • SMART Bodyshop Solutions has cut the ribbon on its latest 18,000 sqft vehicle accident repair centre in Reading.
  • FixAuto Hereford is the first bodyshop in the country to have invested in the new GYS US Keo spot welder. 
  • Solus Sheffield has been declared officially open after the ribbon was cut by Aviva’s Director of Personal Lines Home and Motor Claims Hazel Johnson.
  • Chesterfield Car Clinic has thanked Automotive Training Solutions for delivering exams for qualifications. 
  • PJB Accident Repairs has passed its second annual BSI audit and also achieved PAS 2060 certification.
  • Allscreens Nationwide has been named as the sole provider of windscreen repairs and replacements for Tesco’s 10,000-strong fleet of home delivery vehicles and lorries.

Industry News 

IMI invites Apprentice of the Year nominations

The Institute of the Motor Industry is inviting nominations for its Apprentice of the Year Award. Nominations close on 13 November and the winner will be announced at the organisation’s 2025 Annual Dinner and Awards night. Full story

IMI outlines its manifesto for automotive

The IMI manifesto outline sets out three key priorities for the professional body: Attract and Recruit, including engaging with employers to remove barriers to apprenticeships and collaborating with government on addressing qualifications gaps; Retain, including supporting upskilling and continuous professional development; Future Skills and Technology, anticipating emerging skills needs and partnering with like-minded organisations to future-proof the sector. Full story

Copart holds first auctions at new St Helens Operation Centre

Global leader in online vehicle remarketing and recycling Copart UK has held its first auctions at its brand-new Operation Centre in St Helens, Merseyside. Full story

LKQ lead aftermarket in calling on Transport Secretary to support the independent workshop

A group of the aftermarket’s leading suppliers, repairers and trade bodies has co-signed a list of policy asks sent by LKQ UK & Ireland to the Secretary of State for Transport. Under the title, ‘Fighting for the Right to Repair’, LKQ UK & Ireland CEO Kevan Wooden outlines the critical contribution of the automotive aftermarket, and of independent repairers in particular in ensuring safe and roadworthy transport is accessible to all. Full story

New report reveals that the cost of getting on the road jumped by 19% in 2024

A new report from Go.Compare Insurance has revealed that the cost of getting on the road in 2024, including the cost of a first car, has increased by 19%, from £5,947.40 in 2023, to £7,100 in 2024. The report looks at the overall costs associated with getting on the road, including the total cost of driving lessons, the price of tax and insurance, the cost of a first car, alongside a number of other factors. Full story

SYNETIQ’s climate targets validated by Science Based Targets initiative

SYNETIQ, an IAA company and one of the UK’s leading vehicle salvage, dismantling and recycling companies, today announced it has received validation of its greenhouse gas emissions reduction targets from the Science Based initiative in line with the company’s ambition to limit global temperature rise to 1.5°C above pre-industrial levels. Full story

Delphi Academy unveils expanded ‘OEM-level’ training centre

Delphi Academy in Warwick has officially opened its doors following a major expansion project, setting a new standard in aftermarket training. With a £500,000 investment, the Academy now spans 1,430 square meters, making it one of Europe’s largest automotive training centres. Full story

Landmark Court of Appeal ruling promises £21bn payout for motor finance mis-selling victims

In a groundbreaking victory for consumer rights, the Court of Appeal has ruled that lenders are accountable for mis-selling Personal Contract Purchase (PCP) finance agreements, a decision that could see over £21bn returned to UK consumers. Full story

Automotive still Britain’s number one exporter of goods despite year of renewal

UK car production output declined by 20.6% in September, according to the latest figures published by the Society of Motor Manufacturers and Traders (SMMT) as 70,039 units rolled off production lines. Full story

Repair or replace? Why technology is driving the future of the automotive industry

In this exclusive contributed article, Solera Product Manager Victoria Repice explains how technology is changing the debate around repair or replace, and driving a more sustainable sector. Full story

Gemini ARC supports World Mental Health Day 2024 with Ben’s Big Breakfast

In recognition of World Mental Health Day 2024, every Gemini Accident Repair Centre took part in Ben’s Big Breakfast, supporting the invaluable work of the Ben Automotive Industry Charity and raising more than £800. Full story

New Mirka DEROS Rotary Sander tackles tough sanding jobs with ease

Mirka UK is introducing its new Mirka DEROS RS 600, blending power, precision and user-centric design to tackle paint removal, furniture restoration, cabinetry, solid surface and flooring projects with ease. Full story

Mirka continues to clean-up with its new extractor

Mirka UK is expanding its extractor range with the introduction of the new Mirka DEXOS 1217 M AFC dust extractor. This M class extractor blends power and versatility to ensure users have a dust-free work environment. Full story

Green technology and dozens of new jobs – Mirka invests in Jakobstad

Mirka is investing £21m in a new production line in Jakobstad, Finland. The manufacturing line supports the green transition and is based on technology that could transform the entire abrasives industry in the coming years. Full story

WorldSkills UK reaction to the budget

Emma Roberts, Director of External Affairs, WorldSkills UK said: “The Chancellor has set out a comprehensive set of plans to grow the UK economy with skills rightly recognised as a critical element in boosting productivity and improving living standards. Full story

Driving Change: How women can steer the automotive industry out of its talent crisis

The gender disparity within automotive is holding both the industry and women back. It is up to major organisations to initiate a lasting change. In this contributed feature, Victoria Repice, SVP – Product Management, Solera, considers the issue. Full story

BCA introduces EV Battery Health Grading to the remarketing sector

In a first for the UK remarketing sector, BCA is introducing a new EV Battery Health Grading service, allowing BCA’s customers to buy electric vehicles with even greater confidence. Full story

Motofix partners Keycafe

Motofix is partnering with Keycafe, a leading smart key exchange platform, to enhance security across our repair centre network. This cloud-based platform securely stores keys and ensures that only verified personnel in our business can access them. Full story

LKQ UK announces sustainability upgrade

LKQ UK has upgraded its Tamworth site with 6,500 solar panels. It’s estimated this can cut emissions by 12,554 tonnes of CO2 over the system’s 25-year lifespan – the equivalent of taking almost 3,000 cars off the road for one year. Full story

The Motor Ombudsman reports the busiest third quarter on record for vehicle service and repair case submissions  

The Motor Ombudsman has reported the highest ever volume of service and repair cases brought by consumers to its dispute resolution service during the third quarter of the year. Full story

VM News 

Jaguar Land Rover reports 59% surge in plug-in hybrid sales

Jaguar Land Rover has reported a significant increase in the popularity of its plug-in hybrid models (PHEV), which it says serve as a transitional phase for customers moving towards fully electric vehicles (BEV). In the first half of their financial year, the automotive leader announced a 59 percent surge in PHEV sales compared with the same period last year. Full story

Stellantis reports lower Q3 2024 net revenues

Stellantis has reported net revenues of £28bn for the third quarter, down 27% compared to the third quarter of 2023. Full story

Volkswagen Group’s nine-month results impacted by higher fixed costs

The Volkswagen Group expects deliveries to customers to be around nine million vehicles for the first nine months of the year. The company expects Group sales revenue to be around £270bn. Full story

Volkswagen says it must close German factories after China sales slump

Volkswagen stressed the ‘urgent need’ to close factories after profits crashed 64% following a slump in sales in China. Full story

Renault building R&D team in China to develop EVs for Europe, report says

Renault is building an EV R&D team in Shanghai to target mass production of a new model by the end of 2025, but the new model will be built and sold only in Europe, according to a media report. Full story

Toyota, NTT to Develop Driver Assistance System to Prevent Accidents

Toyota Motor and Nippon Telegraph and Telephone have agreed to develop a driver assistance system to prevent car accidents. Full story

BMW eyes hydrogen future

BMW is setting its sights on a hydrogen-powered future, with a new drive system expected later this decade. The BMW hydrogen concept boasts 401 horsepower, under 6-second acceleration from zero-to-60 mph and 300-mile range. Full story

Magna debuts scalable, eco-friendly ICE to hybrid transmission for European OEM

Magna is accelerating the industry’s move toward a cleaner future with the debut of its innovative Dual Clutch Transmission Eco (DCT Eco) solution for a European OEM. This contract marks the first high-volume award for the new transmission family and supports various models in global markets with ICE transmissions. Full story

Hyundai Motor reveals bold and efficient hydrogen FCEV concept previewing new design language

Hyundai Motor Company has unveiled its INITIUM hydrogen fuel cell electric vehicle (FCEV) concept, offering a range of 450 miles with a maximum motor output of 150 kW. Full story

Stellantis advances technologies, achieves commercial successes in transition to next-generation products in key global markets

Stellantis has announced a global blitz of introductions based on new platforms, with approximately 20 new products expected this year. It will also soon announce details of STLA Frame, the third of four all-new multi-energy platforms. Full story

People 

  • BYD has appointed UK Group Managing Director at Stellantis Maria Grazia Davino as Regional Managing Director for Germany, Switzerland, Poland, Austria and the Czech Republic.
  • Carwow has appointed Cox Automotive’s Dealer Development Director Daniel Boakes as Sell My Car Commercial Director.
  • Director of Digital Solutions at Cox Automotive Tom Marley has changed his role, adding Movex to his remit along with Consumer Car Buying.
  • Fleet Assist has promoted Garry Winckley to Business Development Director, while Joanna Cooper has become Strategic Projects Director, Sara Smith has joined as Head of Vehicle Supply and Funding, and James Elliot as Technology Director.

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ARC360 News – Friday 6 June 2025

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06-06-2025

ARC360 News – Friday 30 May 2025

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30-05-2025

SERMI: What does it mean for the UK?

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30-05-2025

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Repair or replace? Why technology is driving the future of the automotive industry 

In this exclusive contributed article, Solera Product Manager Victoria Repice explains how technology is changing the debate around repair or replace, and driving a more sustainable sector.

Replacing parts used to be the go-to choice for garages, as it was too expensive and skill-intensive to repair instead. However, technological advances across the automotive industry have made repairing more feasible, and repairs that at one point may not have been deemed possible are becoming the norm.  

On top of this, car prices, even for used cars, are going up, and people are looking for cheaper ways to get their vehicle repaired. In some cases, repairing a part is cheaper than replacing it, so there is also an economic benefit to repairing as well. 

Repairing

Previously, one of the main challenges the industry faced was the cost of repairs. This is especially true for modern vehicles, that are increasingly complex, equipped with advanced electronics, sensors, and software. This means that even seemingly minor repairs could involve costly diagnostics and specialised labour.  

However, this is shifting. New technologies are making repairs more cost-effective and accessible. In the past, assessing damage often required a combination of visual inspection and trial and error. Today, digital diagnostic tools can quickly and accurately identify problems, allowing technicians to make informed decisions about whether a part needs to be repaired or replaced quickly and accurately.  

AI

Determining vehicle repairability following a collision can be a difficult task for car technicians, putting them off repairing vs replacing. However, this is where AI can be the help. 

AI enables more precise assessments of vehicle damage, providing a detailed understanding of whether a part can be repaired or must be replaced. AI also generates more accurate repair cost estimates. By analysing photos of vehicle damage and correlating them with the vehicle identification number (VIN), these tools can determine the exact model, materials, and parts required for the repair. 

With real-time data and advanced sensors, modern diagnostic systems can analyse even the most complex vehicle systems, reducing the guesswork that often led to premature replacement in the past. This means AI can help them quickly assess the damage and provide an immediate estimate of the repair cost and timeline. This level of transparency and speed reassures customers and reduces the anxiety associated with the process. 

From insurer, repairer and customer, this quick process not only speeds up decision-making but also helps lower the costs for everyone involved. Insurers can quickly determine the necessary repairs to be taken, reducing the need for lengthy estimations or manual reviews. By minimising delays and improving accuracy, AI can lead to a more cost-effective and efficient claims process for both insurers and customers. 

Collaboration

The focus on repairs is an opportunity to open up collaboration within the industry. Manufacturers, repair shops, and parts suppliers can join forces to develop strategies that prioritise vehicle longevity. For instance, manufacturers might focus on designing parts that are easier to repair, while suppliers can contribute by offering high-quality materials that improve the durability of these repairs. 

Repairs should no longer be viewed as a last resort but as the first solution for consumers. The future isn’t solely about replacing parts – it’s about reimagining how we can keep vehicles on the road for longer, and in more efficient ways. 

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ARC360 News – Friday 6 June 2025

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06-06-2025

ARC360 News – Friday 30 May 2025

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30-05-2025

SERMI: What does it mean for the UK?

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ARC360 News – Friday, 25 October 2024

Bodyshop Briefs

  • Fix Auto has announced that Lennons Accident Repair Specialists has joined the network and will now operate as Fix Auto Cookstown. Meanwhile, Kevin Dunlop has opened Fix Auto Hereford alongside Fix Auto Tewkesbury. Full story
  • Activate Group has opened a new Activate Accident Repair centre in Nottingham. Full story
  • Solus has cut the ribbon on its new 40,000sqft state-of-the-art repair site in Dunstable. It will also create around 30 jobs with the opening of a new vehicle repair centre in Sunderland. Full story
  • USI has completed another new repair shop for KC Autos. The Stockport-based site has 3 USI ITALIA chronotech booths with inbuilt pneumatic floors and heat recovery systems.
  • HB Accident Repair Network has unveiled a new 16,000sqft North West bodyshop.
  • M&A Coachworks has been named Bentley Bodyshop of the Year.

Industry News

Major new crackdown on insurance fraud

Insurance companies have united to step up efforts to crack down on fraudsters seeking to manipulate the UK insurance market with bogus claims and duping innocent people into buying fake insurance policies. 

The new voluntary charter is designed to identify loopholes in the insurance market, enhance collaboration and criminal justice outcomes, better understand the scale of the problem and improve victim support. Full story

Welsh Government hails road safety improvement, pointing to timing of 20mph limit introduction

The Welsh Government has released latest police recorded road collision statistics from April to June this year showing that both collisions (24%) and casualties (24%) on 20mph and 30mph roads (combined) have fallen by almost a quarter compared to the same period of 2023 – the lowest recorded outside of the pandemic. Full story

IAM RoadSmart urges the Chancellor to take radical steps to save lives on the roads

The UK’s leading road safety charity, IAM RoadSmart, is calling on the Chancellor to take steps to both saves lives and reduce the impact of road traffic collisions in her Autumn Budget. By incentivising the take-up of additional road safety courses through the tax system, it will also help save motorists money as the UK emerges from a cost-of-living crisis. Full story

Half of UK truck drivers switch off safety assistance systems

As part of this year’s 12th Allianz Motor Day, road users across five countries were surveyed regarding the safety of vulnerable road users in urban areas. The key finding of the survey showed that 54% percent of UK heavy vehicle drivers, such as trucks and vans, ‘often’ or ‘sometimes’ switch off the driver assistance systems in their vehicles. Full story

‘Why are headlights allowed to be that bright?’

The AA has warned motorists to drive carefully as the shorter days and worsening weather create more difficult driving conditions. Managing director Tim Rankin said drivers should ensure their headlights were set up appropriately after the company found an 11% rise in crashes after the clocks change, meaning it gets dark an hour earlier. Full story

Enterprise Flex-E-Rent welcomes new cohort

Enterprise Flex-E-Rent has recruited a new cohort of 15 apprentices in the UK and Ireland to join its two-year HGV mechanic or panel beater apprentice programme. Full story

IPO campaign highlights dangers of counterfeit vehicle parts

The Intellectual Property Office (IPO) has launched its latest national awareness campaign, warning consumers of the dangers of purchasing counterfeit vehicle parts. Driving home a clear message that ‘Fake Always Breaks’, the IPO’s new campaign alerts drivers to the life-threatening dangers such counterfeits pose. These include  items such as brakes, headlights and air bags. Full story

UK Electric Vehicle buying intent rises despite challenges, EY report reveals

UK consumer sentiment towards Electric Vehicles (EVs) is gathering significant momentum while buying intent for petrol and diesel vehicles continues to decline, according to EY’s latest Mobility Consumer Index. Full story

Graduated Driver Licences could save 58 lives annually

At least 58 lives could be saved annually by graduated driver licensing (GDL), estimates The AA as it steps up its calls for the system to be introduced. Introducing such a system could also see at least 260 serious injuries avoided on UK roads. Full story

AA unveils car wellness app

The AA has unveiled its new car wellness app, Vixa, a new AI-powered solution that connects to cars and monitors them in real-time in order to alert drivers at the first sign of trouble. The app also provides detailed driving insights and maintenance solutions. Full story

The hidden threat to independent garages in the age of cybercrime

The UK’s Cyber Security Breaches Survey 2024 revealed that half of all businesses experienced a cyberattack or breach in the past year. According to reports, 60% of SMEs cease trading within six months of a cyber attack. Full story

LKQ Corporation announces results for third quarter

LKQ Corporation has reported third quarter revenues of £2.8bn. This is a 0.5% increase on the same period in 2023. Full story

How we’re updating the Autocar road test

Autocar has announced it will move its road tests from Millbrook to the Horiba MIRA proving ground as part of a wider update to ensure tests are suitable for modern EV and ADAS-equipped cars. Full story

High mileage heroes – increased mileage doesn’t equal increased costs

Even the most frugal of general consumers are often turned off by a car with seemingly increased mileage. The common thinking is that as a car ages not only does the number of issues increase, but the cost of said issues also increases. Full story

Klarius Group of Companies announces acquisition by CorpAcq

The Klarius Group of Companies, which includes Klarius, Emissco, KMT, Autologistiks and TIMEC, has been acquired by the private investment company CorpAcq. This acquisition represents a positive new chapter for the company, with no disruption to daily operations or the team’s existing management structure. Full story

VM News

Stellantis and Factorial take next step to accelerate the future of EVs

Stellantis and Factorial unveiled the next chapter in their partnership to accelerate the development and deployment of next-generation electric vehicles, powered by Factorial’s solid-state battery technology. This initiative builds upon the £58m investment Stellantis made in Factorial in 2021. Full story

Mixed results in latest Euro NCAP testing

Euro NCAP has assessed the assisted highway driving features of five new models, with one Chinese model receiving a rating of ‘not recommended’. Ratings are based on two key areas: assistance competence – the balance between automation and ensuring driver engagement; and safety backup – measures taken in an emergency to avoid a collision. Full story

JLR expands global innovation network with hub in India

JLR has announced the launch of its latest Open Innovation Hub in India to identify and work closely with startups to develop the next generation of products and services that will help to define JLR’s future client experiences. Full story

Green steel for sustainable mobility

Volkswagen Group and Thyssenkrupp Steel have signed a memorandum of understanding (MoU) for the planned supply to Volkswagen Group of low-carbon steel from Thyssenkrupp Steel’s future direct reduction plant. This agreement underscores the two companies’ joint commitment to sustainability and climate protection. Full story

Corolla makes history as Toyota’s five millionth UK-built car

Toyota Manufacturing UK (TMUK) is celebrating the five millionth car to be built at its Burnaston plant in Derbyshire. Parked nose-to-tail, the UK-built Toyotas would form a line almost 14,000 miles long – more than half way around the world. Full story

People

  • Accident management expert FMG has promoted Andy Chandler to the role of Managing Director. 
  • Paula Griffiths has been named VP – Insurance & Partnerships at Marshmallow.

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06-06-2025

ARC360 News – Friday 30 May 2025

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30-05-2025

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ARC360 News – Friday, 18 October 2024

Bodyshop Briefs

  • South Street Motors ARC has passed it latest ITAS compliance audit for Suzuki and Mazda.
  • D. Gawthrope ACR has passed its Toyota & Lexus audit with a 100% pass rate.
  • ABL 1 Touch Group has achieved BS 10125 certification.
  • HB Accident Repair Network, which has named Richard Manson as Branch Manager of the Year, has unveiled plans to open more sites in the north west.
  • Page Automotive Group’s Operations Director Shane Lawrence will take part in the Great North Run to raise funds for DEBRA UK. Read more
  • DCR Systems has delivered and installed two wheel refurbishment solutions for approved Kia, Mazda, and Toyota dealership Burrows Motor Company.

Industry News

Repairify celebrates European Patent

The European Patent Office has granted Repairify a patent relating to a Remote Vehicle Programming System and Method. This latest award aligns with Repairify’s global patents which it holds in the US and Australia as well as other markets, strengthening its position in Europe. Full story

Eurorepar expands Stellantis parts range

Eurorepar has extended its range of bumpers and grilles to include 66 front wings for popular models across the Stellantis passenger car and commercial vehicle brands. The expansion brings the total number of Eurorepar Body Parts available to 220. Full story

Volumes down again in September – Trend Tracker

The latest Trend Tracker monthly report has revealed that repair volumes in September were six per cent down on the same month last year and 11% below 2019 levels. Although slightly up on August volumes, there were still more than 8,000 fewer repair jobs carried out in the month compared to 12 months ago. Full story

Solera extends partnership with F&P

Solera has extended its strategic partnership with F&P, the Danish trade association for insurance companies and pension funds, by integrating its Sustainable Estimatics tool into the Autotaks platform. Full story

Government announces taskforce to tackle spiralling insurance costs

The government has created a new taskforce to identify the reasons driving up high car insurance costs and ensure drivers are getting a fair deal. Transport Secretary, Louise Haigh, and Economic Secretary to the Treasury, Tulip Siddiq, will bring together industry groups and consumer champions such as the Association of British Insurers, Citizens Advice, Which? and Compare the Market, as well as insurance regulators, to tackle spiralling costs of car insurance. Full story

Industry bodies question government taskforce

Industry bodies have questioned the government’s decision to include representatives of the insurance sector on a taskforce established to tackle soaring premiums. The government taskforce, established to identify the reason for rising insurance and deliver fairer outcomes for drivers, comprises insurers and the Association of British Insurers, with some suggesting this will sway any outcomes. Full story

ROUTING – the theme of BASF’s 2024-2025 Automotive Color Trends collection

Every year, designers from BASF’s Coatings division create a new collection of colours to inspire automotive designers around the globe. ROUTING, the title of the 2024-2025 Automotive Color Trends, features new reds with intense purple shades, signifying a shift from darker and blueish reds. Full story

Team UK honoured at Houses of Parliament

WorldSkills UK celebrated Team UK’s remarkable achievements at WorldSkills Lyon 2024 at the Houses of Parliament in London. During the ceremony, 12 Medallions of Excellence were awarded to the Team UK members. Full story

Is the 2035 ICE sale ban target still realistic?

The European Union’s plans to phase out the sale of internal-combustion cars and trucks are drawing renewed skepticism from some industry groups and automakers, just as other automakers are urging the bloc to keep the planned target date. Full story

Martec Training Poised to Demonstrate Revolutionary AR Tech at Open Event

Martec Training is revolutionising its motor vehicle courses through the integration of Assisted Reality (AR) headsets; significantly enhancing the learning experience for students with varying levels of Special Educational Needs (SEN). Full story

Charity football match raises £20,000 for Debra in memory of Bob Linwood

NWVA’s charity football match held in honour of Bob Linwood, who passed away on January 17, 2024, successfully raised £20,000 for the charity Debra, which supports individuals and families affected by Epidermolysis Bullosa (EB). Full story

Tiny number of drivers paid compensation for pothole damage

New research from Halfords has suggested that fewer than one in five compensation claims for damage to vehicles caused by potholes are successful. It has now launched a completely free ‘Pothole Damage Check’ for all UK motorists to help drivers check if their vehicle has been damaged by one of the estimated 11m potholes currently plaguing UK roads. Full story

VM News

Stellantis brings winning global portfolio to Paris Motor Show

Stellantis brands Citroën, Peugeot and Alfa Romeo presented new and upgraded electrified vehicles in their line-ups at the Paris Motor Show 2024. Meanwhile, the event also saw the debut of Leapmotor International, the Stellantis/Leapmotor joint venture focused on brining affordable, high-tech focused vehicles to global markets outside China. Full story

XPENG’s AI-defined mobility vision take centre stage

XPENG, a leading Chinese hi-tech car company, has unveiled XPENG P7+, the world’s first AI-defined vehicle, at the Paris Motor Show. The P7+ integrates advanced AI technology across the chassis, powertrain, driving system, smart cockpit, enabling the vehicle to learn from individual users’ behaviors and preferences. Full story

BMW to launch its first hydrogen-powered production model in 2028

After successfully testing the BMW iX5 Hydrogen pilot fleet worldwide, the BMW Group is now preparing for series production of vehicles with hydrogen drive systems in 2028. The series production models will be integrated into BMW’s existing portfolio. Full story

VW Emergency Assist video goes viral

A Volkswagen video showing how its Emergency Assist brings a vehicle to a stop after the driver is no longer responding has been viewed more than 50 million times on TikTok in less than a week. Full story

People

  • The industry is mourning the sad loss of Andy Sargent, a Volkswagen Group UK Paint and Body Technical and Quality manager from 1986-2010, who passed away at the weekend.
  • Winn Group has appointed Lorna Turner to its Business Development team.
  • Direct Line Group has announced that Jane Poole has joined the Group as Chief Financial Officer
  • David Vella has been appointed as GT Motive UK Managing Director.
  • Thatcham Research has announced that Richard Billyeald, Chief Research & Operations Officer, has been appointed as the Chairman of the RCAR Steering Committee.
  • Ian Mooney has started a new position as Commercial Network & Supply Chain Manager at sopp+sopp.
  • Thatcham Research has partnered with Nurole, the leading board-level search specialist, to find an inaugural Independent Chair.
  • Anthony Griffiths has been appointed Fleet Business Development Manager for CUPRA SEAT.
  • JLR has announced new appointments to its Executive Leadership Team, with Steve Marsh appointed Executive Director, Vehicle Programmes, Swarna Ramanathan stepping up as Chief Strategy Officer, and John Beswick named Chief Transformation and Performance Officer.

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06-06-2025

ARC360 News – Friday 30 May 2025

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30-05-2025

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Volumes down again in September – Trend Tracker

The latest Trend Tracker monthly report has revealed that repair volumes in September were six per cent down on the same month last year and 11% below 2019 levels.

Although slightly up on August volumes, there were still more than 8,000 fewer repair jobs carried out in the month compared to 12 months ago.

Possible contributing factors, which will be examined further in the upcoming Annual Trend Tracker report, include higher excesses reducing low damage claims, an older car parc which has a lower frequency statistically, and the impact of lower car sales in previous years playing through.

The report also suggested that higher total loss ratios have negatively impacted repair claims volumes, as well an increasing number of BEV’s in the UK car par, which are written off at a younger age than ICE models.

Meanwhile, the report found that repair costs increased during the month at a rate higher than inflation, while capacity was up as a result of a combination of factors. These include cycle times improving to their best rate in three years, a number of industry acquisitions through the year as well as new sites and expansions.

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ARC360 News – Friday 6 June 2025

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06-06-2025

ARC360 News – Friday 30 May 2025

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30-05-2025

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Repairify celebrates European Patent

The European Patent Office has granted Repairify a patent relating to a Remote Vehicle Programming System and Method.

This latest award aligns with Repairify’s global patents which it holds in the US and Australia as well as other markets, strengthening its position in Europe.

Phil Peace, Managing Director of Repairify International, said: “Following extensive work, we are delighted that the European Patent Office has recognised our innovative technology and awarded Repairify with a patent for our Remote Services solution.”

“This award is a testament to the innovative solution that supports workshops to repair vehicles effectively and safely. By using the VCI tool side to interface with a VCI in our data centre, we can connect the vehicle to an OEM tool and undertake scanning and programming successfully over the air. It’s amazing technology and we’re delighted to be recognised with additional patent protection in this space.”

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ARC360 News – Friday 6 June 2025

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06-06-2025

ARC360 News – Friday 30 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Training | Vehicle Repair | vehicle sales | Words

30-05-2025

SERMI: What does it mean for the UK?

Bodyshop | Insurance | Mobility | People | Supplier | Technology | Vehicle Repair | vehicle sales | Words

30-05-2025

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