ARC360 News – Friday, 18 October 2024

Bodyshop Briefs

  • South Street Motors ARC has passed it latest ITAS compliance audit for Suzuki and Mazda.
  • D. Gawthrope ACR has passed its Toyota & Lexus audit with a 100% pass rate.
  • ABL 1 Touch Group has achieved BS 10125 certification.
  • HB Accident Repair Network, which has named Richard Manson as Branch Manager of the Year, has unveiled plans to open more sites in the north west.
  • Page Automotive Group’s Operations Director Shane Lawrence will take part in the Great North Run to raise funds for DEBRA UK. Read more
  • DCR Systems has delivered and installed two wheel refurbishment solutions for approved Kia, Mazda, and Toyota dealership Burrows Motor Company.

Industry News

Repairify celebrates European Patent

The European Patent Office has granted Repairify a patent relating to a Remote Vehicle Programming System and Method. This latest award aligns with Repairify’s global patents which it holds in the US and Australia as well as other markets, strengthening its position in Europe. Full story

Eurorepar expands Stellantis parts range

Eurorepar has extended its range of bumpers and grilles to include 66 front wings for popular models across the Stellantis passenger car and commercial vehicle brands. The expansion brings the total number of Eurorepar Body Parts available to 220. Full story

Volumes down again in September – Trend Tracker

The latest Trend Tracker monthly report has revealed that repair volumes in September were six per cent down on the same month last year and 11% below 2019 levels. Although slightly up on August volumes, there were still more than 8,000 fewer repair jobs carried out in the month compared to 12 months ago. Full story

Solera extends partnership with F&P

Solera has extended its strategic partnership with F&P, the Danish trade association for insurance companies and pension funds, by integrating its Sustainable Estimatics tool into the Autotaks platform. Full story

Government announces taskforce to tackle spiralling insurance costs

The government has created a new taskforce to identify the reasons driving up high car insurance costs and ensure drivers are getting a fair deal. Transport Secretary, Louise Haigh, and Economic Secretary to the Treasury, Tulip Siddiq, will bring together industry groups and consumer champions such as the Association of British Insurers, Citizens Advice, Which? and Compare the Market, as well as insurance regulators, to tackle spiralling costs of car insurance. Full story

Industry bodies question government taskforce

Industry bodies have questioned the government’s decision to include representatives of the insurance sector on a taskforce established to tackle soaring premiums. The government taskforce, established to identify the reason for rising insurance and deliver fairer outcomes for drivers, comprises insurers and the Association of British Insurers, with some suggesting this will sway any outcomes. Full story

ROUTING – the theme of BASF’s 2024-2025 Automotive Color Trends collection

Every year, designers from BASF’s Coatings division create a new collection of colours to inspire automotive designers around the globe. ROUTING, the title of the 2024-2025 Automotive Color Trends, features new reds with intense purple shades, signifying a shift from darker and blueish reds. Full story

Team UK honoured at Houses of Parliament

WorldSkills UK celebrated Team UK’s remarkable achievements at WorldSkills Lyon 2024 at the Houses of Parliament in London. During the ceremony, 12 Medallions of Excellence were awarded to the Team UK members. Full story

Is the 2035 ICE sale ban target still realistic?

The European Union’s plans to phase out the sale of internal-combustion cars and trucks are drawing renewed skepticism from some industry groups and automakers, just as other automakers are urging the bloc to keep the planned target date. Full story

Martec Training Poised to Demonstrate Revolutionary AR Tech at Open Event

Martec Training is revolutionising its motor vehicle courses through the integration of Assisted Reality (AR) headsets; significantly enhancing the learning experience for students with varying levels of Special Educational Needs (SEN). Full story

Charity football match raises £20,000 for Debra in memory of Bob Linwood

NWVA’s charity football match held in honour of Bob Linwood, who passed away on January 17, 2024, successfully raised £20,000 for the charity Debra, which supports individuals and families affected by Epidermolysis Bullosa (EB). Full story

Tiny number of drivers paid compensation for pothole damage

New research from Halfords has suggested that fewer than one in five compensation claims for damage to vehicles caused by potholes are successful. It has now launched a completely free ‘Pothole Damage Check’ for all UK motorists to help drivers check if their vehicle has been damaged by one of the estimated 11m potholes currently plaguing UK roads. Full story

VM News

Stellantis brings winning global portfolio to Paris Motor Show

Stellantis brands Citroën, Peugeot and Alfa Romeo presented new and upgraded electrified vehicles in their line-ups at the Paris Motor Show 2024. Meanwhile, the event also saw the debut of Leapmotor International, the Stellantis/Leapmotor joint venture focused on brining affordable, high-tech focused vehicles to global markets outside China. Full story

XPENG’s AI-defined mobility vision take centre stage

XPENG, a leading Chinese hi-tech car company, has unveiled XPENG P7+, the world’s first AI-defined vehicle, at the Paris Motor Show. The P7+ integrates advanced AI technology across the chassis, powertrain, driving system, smart cockpit, enabling the vehicle to learn from individual users’ behaviors and preferences. Full story

BMW to launch its first hydrogen-powered production model in 2028

After successfully testing the BMW iX5 Hydrogen pilot fleet worldwide, the BMW Group is now preparing for series production of vehicles with hydrogen drive systems in 2028. The series production models will be integrated into BMW’s existing portfolio. Full story

VW Emergency Assist video goes viral

A Volkswagen video showing how its Emergency Assist brings a vehicle to a stop after the driver is no longer responding has been viewed more than 50 million times on TikTok in less than a week. Full story

People

  • The industry is mourning the sad loss of Andy Sargent, a Volkswagen Group UK Paint and Body Technical and Quality manager from 1986-2010, who passed away at the weekend.
  • Winn Group has appointed Lorna Turner to its Business Development team.
  • Direct Line Group has announced that Jane Poole has joined the Group as Chief Financial Officer
  • David Vella has been appointed as GT Motive UK Managing Director.
  • Thatcham Research has announced that Richard Billyeald, Chief Research & Operations Officer, has been appointed as the Chairman of the RCAR Steering Committee.
  • Ian Mooney has started a new position as Commercial Network & Supply Chain Manager at sopp+sopp.
  • Thatcham Research has partnered with Nurole, the leading board-level search specialist, to find an inaugural Independent Chair.
  • Anthony Griffiths has been appointed Fleet Business Development Manager for CUPRA SEAT.
  • JLR has announced new appointments to its Executive Leadership Team, with Steve Marsh appointed Executive Director, Vehicle Programmes, Swarna Ramanathan stepping up as Chief Strategy Officer, and John Beswick named Chief Transformation and Performance Officer.

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ARC360 Conference 2025: industry giants to gather at the British Motor Museum

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14-05-2025

ARC360 News – Friday 9 May 2025

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09-05-2025

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Volumes down again in September – Trend Tracker

The latest Trend Tracker monthly report has revealed that repair volumes in September were six per cent down on the same month last year and 11% below 2019 levels.

Although slightly up on August volumes, there were still more than 8,000 fewer repair jobs carried out in the month compared to 12 months ago.

Possible contributing factors, which will be examined further in the upcoming Annual Trend Tracker report, include higher excesses reducing low damage claims, an older car parc which has a lower frequency statistically, and the impact of lower car sales in previous years playing through.

The report also suggested that higher total loss ratios have negatively impacted repair claims volumes, as well an increasing number of BEV’s in the UK car par, which are written off at a younger age than ICE models.

Meanwhile, the report found that repair costs increased during the month at a rate higher than inflation, while capacity was up as a result of a combination of factors. These include cycle times improving to their best rate in three years, a number of industry acquisitions through the year as well as new sites and expansions.

More Insights

ARC360 Conference 2025: industry giants to gather at the British Motor Museum

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14-05-2025

ARC360 News – Friday 9 May 2025

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09-05-2025

Step up for Ben

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08-05-2025

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Repairify celebrates European Patent

The European Patent Office has granted Repairify a patent relating to a Remote Vehicle Programming System and Method.

This latest award aligns with Repairify’s global patents which it holds in the US and Australia as well as other markets, strengthening its position in Europe.

Phil Peace, Managing Director of Repairify International, said: “Following extensive work, we are delighted that the European Patent Office has recognised our innovative technology and awarded Repairify with a patent for our Remote Services solution.”

“This award is a testament to the innovative solution that supports workshops to repair vehicles effectively and safely. By using the VCI tool side to interface with a VCI in our data centre, we can connect the vehicle to an OEM tool and undertake scanning and programming successfully over the air. It’s amazing technology and we’re delighted to be recognised with additional patent protection in this space.”

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ARC360 Conference 2025: industry giants to gather at the British Motor Museum

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14-05-2025

ARC360 News – Friday 9 May 2025

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09-05-2025

Step up for Ben

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ARC360 News – Friday, 11 October 2024

Bodyshop Briefs

  • Steer Automotive Group has opened its second dedicated electric vehicle repair facility, located in Milton Keynes. This new site investment expands the group’s specialist electric vehicle repair capacity to meet the increasing demand for EV repair capability within the current and future UK vehicle parc through emerging new EV brands. Read more
  • Komoo Southampton has successfully passed its BSi Kitemark audit with 100%. 
  • Entegral has announced the successful installation and onboarding of Verrall’s Vehicle Accident Repair to its Eclipse Bodyshop Management System. 
  • Leighton Coachworks has joined the Fix Auto UK network to take the business to another level.
  • Doseley Motors Body and Paint Centre is now officially a Tesla Approved Body Shop (TABS).
  • Fix Auto Leicester has been included in the prestigious UK Fast Growth Index for 2024.
  • Express Bodyworks has officially secured a long-term partnership with The Looping Group at West Midlands Safari Park.
  • KC Autos has successfully passed it latest JLR and VWG audits.
  • Nova Automotive Group has unveiled its second BSI-approved site, based in Colchester.

Industry News

AutoRaise requests sector feedback

Automotive sector charity, AutoRaise is inviting industry professionals to share their feedback about what they need to take on more apprentices and the support needed. The feedback collected will play a crucial role in shaping AutoRaise’s business plan and strengthening its efforts to support the industry in meeting these challenges. Read more

Conference highlights changing times across sector

ILC’s Exclusive Motor Claims Conference highlighted the many changes taking place within the sector currently and how organisations are evolving as a result. The Exclusive Motor Claims Conference saw 150 of the sector’s key persons of influence gather at UK’s highest event space – Landing Forty-Two in the Leadenhall Building London to share expert insights from all corners of the motor insurance claims space. Read more

Ageas confirms exclusive negotiations with Saga

Ageas has confirmed it has entered into exclusive negotiations with Saga plc, the UK specialist provider of products and services to people aged over 50, to establish a 20-year partnership for the distribution of personal lines Motor and Home insurance. Read more

Glusurit selected as BMW preferred partner

BMW has selected BASF Coatings as its preferred partner for the next five years, providing coverage in more than 50 countries worldwide. The approval covers BASF’s premium paint brands, plus its selection of paint-related products. Read more

DVLA data reveals that over 300 drivers have been caught drink driving at least four times

Figures from the Driver and Vehicle Licensing Agency (DVLA) has shown that 372 drivers were caught at least four times over the drink driving limit. A freedom of information (FOI) request by the Press Association revealed that 27,837 individuals were convicted of the offense multiple times over the 11 years leading up to 20 July, 2024. Read more

Big kick-off drawing near

There is less than a week to go before The Bob Linwood Memorial Trophy, organised by the Nationwide Assistance Group. The game is being played at The London Stadium on Tuesday, 15 October, to raise funds for Debra UK Charity. Read more

Enter the WorldSkills UK EDI Heroes Awards 2025

WorldSkills UK’s annual celebration of equity, diversity and inclusion in the technical education sector is open for nominations. Now in its fifth year, the WorldSkills UK Equity, Diversity and Inclusion Heroes Awards recognise those individuals and organisations that are making a difference to apprentices and learners across the UK. Read more

Bdeo supports Swedish Insurance Society seminar

Bdeo has recently supported the Swedish Insurance Society at their Motor Insurance Seminar. David Morris delivered a presentation on how Visual Intelligence can be used to support many different parts of the motor claims process. Read more

Thatcham Research invests in new data platform

Thatcham Research has invested in its new cloud-based Microsoft Azure data platform, as part of its Automotive Risk Intelligence journey. This platform will serve as the backbone to its product strategies and the development of its data and analytics capabilities, paving the way for future innovation and growth. Read more

Farécla winners to be announced

Farécla will be broadcasting the Grand Final of its Apprentice & Student Bonnet Painting Competition 2024 at midday today. The winner and take home a £1,000 grand prize, the complete G360 Polishing System and the new G Plus Cordless Rotary Polishing Machine. Read more

200 new 150kW+ chargers installed at motorway service areas in England

200 additional 150kW+ electric vehicle chargers have been installed at motorway services in England since the beginning of 2024, a 51% increase over the last eight months and a new record for installation numbers, according to new analysis* carried out by Zapmap and the RAC. Read more

Gemini donates 15 cars to EMTEC

Gemini Accident Repair Centres Ltd is supporting the next generation of skilled workers by donating 15 rally vehicles from past AutoRaise charity rallies to Emtec Colleges Ltd in Nottingham. The cars will give students hands-on training in vehicle stripping, mechanical work, panel beating, and paint training. Read more

Police Scotland partner with MIB to tackle uninsured driving along M8

Over 30 additional Police Scotland officers have collaborated with MIB today, 3 October, to crack down on uninsured driving. The MIB (Motor Insurers’ Bureau) initiative has seen uninsured vehicles stopped and seized along the 60-mile length of the M8 motorway from Edinburgh City Bypass to Langbank. Read more

Potholes cause half a million breakdowns so far in 2024

The AA has attended almost half a million pothole-related breakdowns in the first nine months of 2024 – and Britain’s crumbling road epidemic is set to worsen as a result of the heavy rainfall over recent weeks. The emergency assistance provider has alone responded to 480,000 callouts from stranded motorists after hitting potholes between January and September. Read more

Personal EV Demand Gathers Pace

Private motorists are beginning to catch up to business users when it comes to EV adoption, as personal lease agreements (PCH: personal contract hire) tracked in line with ZEV mandate targets last quarter. Battery Electric Vehicles accounted for 21% of new PCH additions to the BVRLA’s leasing fleet in Q2 2024, although the association is warning that the uplift risks being short-lived if the used EV market is not stabilised. Read more

Gecko Insights: Are Teslas becoming a more attractive risk to insurers and fleet operators?

Gecko is introducing new data insights looking at Teslas with expert opinion provided by Tim Hunt, Senior Engineer at Activate Group. He found that the gap between average repair costs of Tesla and other BEV manufacturers has dramatically closed over the last five years and is now trending in line with the rest of the market. Read more

VM News

Lotus Cars rolls out comprehensive new insurance programme

Lotus Cars has announced the launch of a comprehensive insurance programme for its UK customers. The programme, implemented through car insurance provider Car Care Plan, will serve both new and used Lotus vehicle owners. Read more

Tesla unveils longest-range model

Tesla has enhanced its Model 3 line-up with its longest-range option to date. Recently launched in the UK, the Tesla Model 3 Long Range Rear-Wheel-Drive (RWD) offers 436 miles range, based on Europe’s WLTP standard. The base Model 3 RWD has a WLTP-estimated range of 318 miles while the Long Range AWD and Performance variants have an estimated range of 390 and 328 miles, respectively. Read more

GM is working on an eyes-off, hands-off driving system

Seven years ago, GM became the first automaker to offer hands-free driving when it rolled out its Super Cruise advanced driver assistance system. Now, it’s looking to push that capability even further with a system that would allow drivers to keep their eyes off the road too, according to one of GM’s top software executives. Read more

Honda unveils high-tech O Series

Honda has unveiled some of the next-generation technologies included in its new EV range, the Honda 0 Series, which launches next year. It includes a new EV platform to realise both thin and low-height styling and enhance safety for the occupants, while a 6,000-ton class megacasting machine will be adopted to the IPU case production line, which will significantly reduce the number of parts from more than 60 to 5. Read more

Elon Musk unveils ‘Cybercab’ at Tesla robotaxi event

Tesla boss Elon Musk unveiled the firm’s long-awaited robotaxi, the Cybercab, at the Warner Bros Studios in Burbank, California on Thursday evening. The futuristic-looking vehicle featuring two wing-like doors and no pedals or steering wheel deposited Musk in front of an audience eager to hear details about a project he considers key to Tesla’s next chapter. Read more

Toyota showcases technology developments towards a sustainable future

Toyota will present technologies supporting a sustainable, carbon-neutral future at the Japan Mobility Bizweek 2024 in Chiba, Japan, from 15-18 October. This will include new portable hydrogen cartridges designed for everyday use, such as cooking. Read more

Skoda boss warns EV battle may “destroy residuals” and urges legislators to act

Skoda’s boss has said that the coming year will be “the most fierce environment for EVs” and warned: “That’s not healthy. It will destroy residuals, it will destroy customer sentiments.” Read more

Renault Group and Suez join forces to fast-track circularity in Europe’s automotive sector

Renault Group and SUEZ step up their long-term partnership, which encompasses recycling waste metal and recovering end-of-life vehicles, with strategic agreements aimed at supporting the ecological transition in the automotive sector. Read more

Nissan to launch affordable Vehicle to Grid technology from 2026

Nissan announced it will launch affordable on-board bi-directional charging on selected electric vehicles from 2026. The initiative forms a key step towards its vision of creating a sustainable energy ecosystem. Read more

The Zeekr Places App: A smart way to find what you want, available in Europe

Global electric mobility technology brand Zeekr has developed the new Zeekr Places app. Integrated into Zeekr vehicles, Zeekr Places offers a smart, intuitive time-saving way to help customers find the things they want while driving, making every journey simpler. Read more

People

  • Industry Insights and Trend Tracker has paid tribute to friend, colleague and member Darren Clark, who passed recently.
  • Pete Thompson has started a new position as Managing Director at Onyx BMS.
  • LV= General Insurance has appointed Phil Coleman as Claims Supplier Manager.
  • Steer Automotive Group has appointed Attiq Qureshi as Chief Technology and Information Officer.
  • Steve Treloar is returning to insurance after more than a year out of the industry, as he is appointed to Zego’s board.
  • S&G Response has announced that Head of Operations Glenn Taylor is a finalist in Institute of Leadership Individual Category.
  • Stellantis has appointed Antonio Filosa as North America Chief Operating Officer, while Jean-Philippe Imparato has been named Chief Operating Officer Enlarged Europe. Meanwhile, Doug Ostermann has been appointed Chief Financial Officer and Gregoire Olivier is the brand’s new Chief Operating Officer China.
  • Mipa Paints has appointed James Taylor as UK field-based Technical Support.
  • Adam Wood has begun his role as Managing Director and Country Head Renault Group UK.

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ARC360 Conference 2025: industry giants to gather at the British Motor Museum

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14-05-2025

ARC360 News – Friday 9 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Training | Vehicle Repair | vehicle sales | wellbeing | Words

09-05-2025

Step up for Ben

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08-05-2025

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Thatcham Research invests in new data platform 

Thatcham Research has invested in its new cloud-based Microsoft Azure data platform, as part of its Automotive Risk Intelligence journey.

This platform will serve as the backbone to its product strategies and the development of its data and analytics capabilities, paving the way for future innovation and growth.   

Jonathan Hewett, Chief Executive, said, “It helps us to get ahead of the market impact by forecasting emerging trends and focusing research to deliver a unique fusion of our deep subject matter expertise combined with in-house and external data sources.

“It’s vital we invest in that data. This is why we are looking to new tools and technologies, including advanced analytics, to increase agility, granularity, and speed of insight.

“We are not alone in this shift. Our members and customers have embraced digital as a new way of communicating, packaging products, and adding value through our research.

“While some still want to read weighty hard copy reports, many others need ready facts and insights and to access them in real-time. We want to be able to provide both – depending on needs and requirements.

“Our investment into a modern cloud data platform is one answer to these new needs and will support an expansion in our core capabilities for Thatcham Research data assets – including our just-launched Vehicle Risk Rating system, our ongoing data exchange with vehicle makers, Members and third parties, and our pioneering Automotive Risk Intelligence-powered insurability products.”

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ARC360 Conference 2025: industry giants to gather at the British Motor Museum

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14-05-2025

ARC360 News – Friday 9 May 2025

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09-05-2025

Step up for Ben

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08-05-2025

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ARC360 News – Friday, 4 October 2024

Bodyshop Briefs

  • Summers Accident Repair Centre has been chosen by the Marshall Group working alongside Auxillis as its preferred bodyshop to look after all their stores across Kent. As part of the agreement, Summers ARC will now service around 20 Marshall Group sites covering multiple brands. Read more
  • Fix Auto UK has appointed its fourth repair centre in Northern Ireland, Fix Auto Greenisland.
  • Turners Ripon has now been awarded the Tesla manufacturer approval.
  • Shorade Cheltenham has been officially accredited as a Tesla Approved Repair Centre, following a successful audit in September.
  • Carcomm Coachworks has been acquired by Steer Automotive Group, expanding its commercial vehicle repair services. Read more
  • Nova Automotive has opened its new site in Colchester.
  • Leighton Coachworks has joined the Fix Auto UK network to take the business to another level.
  • Here we catch up with Jason Bond, Group Bodyshop Director at Drive Motor Retail, after Drive Vauxhall Bury St Edmunds recently won the Enterprise Repair Partner Award 2024for Best Customer Repair Partner – South East. Read more

Industry News

Unprecedented EV discounting shores up September new car market

The UK new car market rose 1.0% in the key ‘74’ plate change month of September, to 275,239 units, according to the latest figures from the Society of Motor Manufacturers and Traders (SMMT). In what is traditionally a bumper month for new car registrations, second only to March, the performance was the best since 2020, but still -19.8% off pre-Covid September 2019. Read more

Silverlake supports emergency services’ ‘Festival of Rescue’

Silverlake Automotive Recycling was a main supporter of Hampshire and Isle of Wight Fire and Rescue Service (HIWFRS) when they hosted the UK’s biggest and most prestigious rescue competition on 27, 28 September. Expert teams of firefighters from 28 UK fire services and three international teams came to Portsmouth and Eastleigh to take part in the United Kingdom Rescue Organisation (UKRO) ‘Festival of Rescue’. Read more

Taking the partnership approach

Repairify Australia’s Global Director of Innovations Martin Brown has explained how partnering with Repairify gives collision repair workshops access to a comprehensive suite of OE tools, without the need for significant upfront investments. Read more

DCR Systems unveils PaintMatic

DCR Systems has introduced the PaintMatic, another cutting-edge machine crafted by its talented team in Portsmouth. It joins existing products H2O Blaster and DCR Pro. Read more

Nottingham College hosts ADAS course

Notttingham College recently hosted the IMI AOM230 accreditation course, designed for technicians working with Advanced Driver Assistance Systems (ADAS) at Emtec College. The event was supported by Gemini ARC. Read more

Wales to host WorldSkills UK National Finals 2025

Venues across South Wales will host the annual WorldSkills UK Competition Finals from the 25 – 28 November, 2025.  This marks the first time the event has been held in Wales. Read more

Leasys UK launches Accident Management and Fleet Safety services

Leasys UK has partnered with FMG to provide accident management and fleet safety services to its corporate customers. Available either as a combined service or separately, the new offerings will be available to corporate fleet customers with 25 vehicles or more, enhancing Leasys’ comprehensive fleet management solution. Read more

VM News

Leapmotor International opens orders in Europe

Designated Stellantis brand vehicle dealers throughout Europe are now playing a greater role in offering consumers clean, safe and affordable mobility by taking orders for Leapmotor fully electric vehicles, with deliveries set for later this year. The launch of dealer orders is a milestone for Leapmotor International, the 51:49 joint venture between Stellantis and Leapmotor. Read more

First images of Renault 4 E-Tech 100% Electric revealed

Renault has unveiled details of the Renault 4 E-Tech 100% electric’s exterior, in the buildup to its reveal during the Paris Motor Show on 14 October. Read more

Hyundai Motor hits major milestone with 100 million vehicles produced globally

Hyundai Motor Company celebrated a significant milestone, marking 100 million units of global cumulative production. This achievement was accomplished in just 57 years since the company’s foundation. Read more

BMW M Mixed Reality: New features to enhance the digital driving experience

The BMW Group is expanding its revolutionary driving experience with BMW M Mixed Reality, which breaks down the boundaries between the physical and virtual worlds through state-of-the-art VR/MR technologies. The vehicle itself becomes the controller – a unique 3D interaction between driver, vehicle and environment. Read more

People

  • Simon Mullin has started a new role as lead Supplier Relationship Manager at Hastings Direct
  • James Tucker has been appointed as Senior Customer Motor Claims Manager at Covéa Insurance.
  • Steer Automotive Group has appointed Anthony Green as Operations Manager.
  • Cooper Barnes Automotive has named Lee Govier as new Bodyshop Manager.
  • Luke White has been appointed as Bodyshop Manager at EV Bodyshops.
  • Barbara Young has retired from Lloyd Bodyshop Newcastle after 25 years of service.

More Insights

ARC360 Conference 2025: industry giants to gather at the British Motor Museum

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14-05-2025

ARC360 News – Friday 9 May 2025

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09-05-2025

Step up for Ben

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08-05-2025

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Repairer profile: Drive Vauxhall Bury St Edmunds 

Here, ARC360 catches up with Jason Bond, Group Bodyshop Director at Drive Motor Retail, after Drive Vauxhall Bury St Edmunds recently won the Enterprise Repair Partner Award 2024 for Best Customer Repair Partner – South East. 

How would you ‘sell’ your business to prospective capacity acquirers?  

We provide a comprehensive service from diagnosis to completion. By offering services that cover every step of the repair process, from initial diagnostics and estimates through to parts procurement, repairs and final inspections and authorisation, we remove all the pressure from the customer.  

Our business is also fully supported by the owners, and, rare for a dealer-owned facility, we are enhancing our online presence with a website in development to help us connect with customers in a digital age. 

What makes your business ‘award winning’?  

The level of technical expertise within our business is exceptional. Our workforce has years of experience and that means our clients feel more confident knowing they’re working with seasoned professionals able to deliver good service and consistent support every time.  

We are also an outward-looking business able and willing to adapt and adjust to a changing industry. As part of that, we made some rationalising decisions at the start of the year to be even more flexible and efficient.  

We are not afraid of change. We embrace it and are always looking at ways we can do things differently, particularly in relation to the electrification of the market.  

How would you describe the industry at present?  

There are many factors influencing the industry now, which makes it quite a challenging and unpredictable sector. Not least of these is the drive towards more environmentally-friendly operations, which is being driven by government targets and legislation. As part of that, we are delighted to announce that we have achieved carbon neutrality in accordance with PAS 2060, as declared by ECA Business Energy for the second year in a row. 

Electrification is also a significant challenge, especially with uncertainty around how the ZEV Mandate will be applied to vans. Dealerships need to balance EV and ICE sales while still meeting customer demand. 

What do you see as your greatest opportunity?  

We are dedicated to looking after our clients for life, and the level of support a dealership is able to offer is a comforting option for any customer. We are a one-stop shop for all their needs and they know there is someone on hand to talk to every time. In the event of an incident we can generally provide free courtesy cars or transport to take our customers home or to their place of work, while working with the majority of insurance companies enables us to coordinate repairs with the least possible inconvenience.  

Building on the relationships we already have with our customers and developing an even wider customer-base is a great opportunity for us moving forward. 

What one issue do you feel will impact the sector most in the coming years?  

Across the industry businesses face a constant challenge to keep pace with vehicle technology. That is the technology within vehicles, new technologies around communication with customers, and digitalisation within the supply chain. 

On top of this, skills remains an urgent concern with too few young people joining the sector. An aging workforce means the issue is only going to become more severe in the coming years. 

What steps are you taking to future-proof the business?  

We provide constant technician training to ensure they can continue to handle modern vehicles safely and their qualifications are up to date. Our technicians are fully trained in body work from small dents to major repairs, and we have the latest equipment to make sure all work is carried out to the highest quality. 

We are also increasing our apprenticeship teams whilst staying focused on our increased running costs.  

Snapshot insights:  

  • Number of sites: 8  
  • Approx jobs per week: circa 195 
  • Number of staff: 121  
  • Approx work mix: 90% insurance, 5% internal, 3% retail, 2% Warranty  
  • Paint partner: PPG  
  • Distribution partner: Morelli  

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ARC360 Conference 2025: industry giants to gather at the British Motor Museum

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14-05-2025

ARC360 News – Friday 9 May 2025

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09-05-2025

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ARC360 News – Friday, 27 September 2024 

Bodyshop Briefs 

  • Ipswich Accident Repair Centre Ltd has completed a seamless install of Glasurit 100 Line. The latest install by BASF provide Ipswich ARC with the most advanced and award winning refinish basecoat paint technology. Read more
  • HB Accident Repair Network has collected the keys to its brand-new bodyshop site, located in the heart of the North West. This new 16,000sqft facility will service customers across Liverpool, Merseyside, Cheshire, and the Wirral. 
  • Gemini Accident Repair Centres Ltd first Toolbox fundraiser in support of the Ben Automotive Industry Charity has successfully raised £1,090 
  • SMART Bodyshop Solutions has secured a 10-year lease on an industrial unit in the Wyre Forest with the support of Worcestershire’s commercial property consultancy, GJS Dillon. 
  • Solus has opened a new state of the art facility in Exeter. 
  • Three Sixty Alloys has installed Entegral Eclipse marking the beginning of a new partnership. 
  • KC Autos has achieved a 100% pass during its recent BSI10125:2022 audits. 
  • Steer Automotive Group apprentices have just completed an Advanced Paint Development Training Course, honing their skills and preparing for future success in the automotive industry.  
  • With the recent flooding across the UK, Revive has warned of the dangers of aquaplaning and highlighted the need to check the condition of tyres. Read more

Industry News 

New Vehicle Risk Rating model launching to help insurers keep pace with new and emerging vehicle risks 

Thatcham Research, the insurer funded global leader in automotive risk intelligence, announces the launch of the new Vehicle Risk Rating (VRR) system to improve the accuracy of vehicle insurability assessments. Developed with the motor insurance industry, this new model introduces a more comprehensive and dynamic framework for evaluating vehicle risks, evolving the longstanding Group Rating system. Read more

Sharing vehicle data: let’s not reinvent the wheel 

There are over 20 existing EU regulations governing the sharing of data from connected vehicles. These rules already allow consumers full control over their data while providing a fair and balanced system for third-party access. Despite the current load of regulations, the EU is gearing up to introduce yet another one. Read more

Copart Recognised for Setting the Standard for Roadside Safety 

Copart has received the IVR Roadside Safety Award 2024 in recognition of our commitment and innovative approach to training, setting standards, and leading by example when it comes to roadside safety. Read more

BSI launches Flex 1886 v2.0 

BSI has introduced the second version of BSI Flex 1886 System aspects for remote operation of vehicles – Guide. This updated guide offers practical insights on developing and managing remote operation systems for automated vehicles on public roads and in public spaces. Read more

NWVA welcomes more charity sponsors

AirPro Diagnostics, Campana Gardens and RH Bodyworks are the latest sponsors of the Bob Linwood Memorial Trophy Football Match taking place at The London Stadium on Tuesday 15 October 2024. The latest names join sponsors including: Copart, Entegral, JR Revell, RH Prestige Cars, Expedient Security, Boniface Engineering, AUGGIE, Vision Vehicles and Orbital Repair Solutions. The event is raising funds for DEBRA. Read more

Prime Minister overhauls apprenticeships to support opportunity 

The government is boosting opportunities for young people through ambitious apprenticeship reforms in England. 

The Prime Minister Sir Keir Starmer and Education Secretary Bridget Phillipson have announced a new growth and skills levy which will replace the existing apprenticeship levy and include new foundation apprenticeships. Read more

316 stolen vehicles recovered in intensification week 

The first intensification week as part of national policing’s Operation Alliances to tackle serious organised vehicle crime has concluded with 316 stolen vehicles recovered with an estimated value of over £4m. 

The stolen vehicles included cars, motorcycles, lorries, scrap vehicles and various vehicle parts linked to thefts were also recovered. Read more

RAC and Continental Automotive launch exclusive telematics partnership for fleet and business vehicle operators 

The RAC’s dedicated telematics division, RAC Connected, is offering business vehicle operators a safer and more efficient method of fleet management through a new partnership with Continental Automotive. 

In a first-of-its-kind collaboration, Continental Automotive customers can choose from the RAC’s suite of telematics products, all of which help fleet managers reduce vehicle running costs. Read more

New figures reveal that more than a fifth of MOTs were failed last year 

According to analysis of Government figures by motoring research charity the RAC Foundation, more than one in five vehicle MOT tests in Britain ended in failure last year. 

The data revealed that more than 9.9 million out of the 43.7 million MOT tests carried out by mechanics in 2023 were unsuccessful. Read more

Annual increases in quoted car insurance premiums slow to 9.8% 

Price rises for car insurance are continuing to slow, but motorists still face an annual rise of 9.8% in average quoted premiums, according to the latest Consumer Intelligence Car Insurance Price Index. 

However, most of the increase occurred between August last year and December, with average quoted premiums remaining unchanged over the past three months. Read more

Insurance industry detects £1bn worth of fraudulent claims 

Cracking down on insurance fraud remains a top priority for the industry according to the Association of British Insurers (ABI) as its latest figures reveal £1.1bn worth of fraudulent claims were detected last year, up four per cent on 2022. Read more

VM News 

Hyundai Motor, Kia and Samsung Electronics Join Forces to Advance SDV User Experience 

Hyundai Motor Company and Kia Corporation announced a strategic technology partnership with Samsung Electronics to enhance the integration between software-defined vehicles (SDVs) and smartphones, aiming to secure a leading position in the mobility service ecosystem. Read more

High Mobility integrates Volkswagen Group vehicle data 

High Mobility is an authorised data marketplace partner for Volkswagen Group Info Services. This partnership provides access to a wide range of live vehicle data, including mileage, consumption, geolocation, and vehicle maintenance information, supporting various use cases. With all major European brands available, the High Mobility platform is the ideal access point for next-generation fleet operations and advanced fleet management solutions. Read more

Canoo launches commercial operations and activation centre in UK 

Canoo Inc, a high-tech advanced mobility company, has announced the company’s official launch into the United Kingdom market by establishing Canoo Technologies UK Limited, a new legal entity in the UK, marking a significant milestone in the company’s global expansion strategy. Canoo has selected Bicester Motion, an iconic automotive campus, as a key location that reflects the company’s spirit of innovation and commitment to sustainability. Read more

Hyundai Motor Company and Škoda Group to Collaborate on Hydrogen Advancement and Energy Efficient Solutions for Mobility 

Hyundai Motor Company and Škoda Group have signed a Memorandum of Understanding (MOU) to commence collaboration on establishing a hydrogen mobility ecosystem. 

Ken Ramírez, Executive Vice President and Head of Global Commercial Vehicle and Hydrogen Business at Hyundai Motor Company, and Petr Novotný, CEO of Škoda Group, signed the MOU during the Korea-Czech Republic Business Summit in Prague. Read more

People 

  • National Windscreens has appointed Craig Gibson as its new Sustainability and Compliance Manager 
  • After 26 years, Dom Lamb is set to leave Fix Auto Mid Devon/Newton Abbot. 
  • Andy Caine is set to start a new role as Business Development Manager with Autoglass in November. 

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ARC360 Conference 2025: industry giants to gather at the British Motor Museum

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14-05-2025

ARC360 News – Friday 9 May 2025

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09-05-2025

Step up for Ben

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08-05-2025

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New Vehicle Risk Rating model launching to help insurers keep pace with new and emerging vehicle risks

Thatcham Research, the insurer funded global leader in automotive risk intelligence, has announced the launch of the new Vehicle Risk Rating (VRR) system to improve the accuracy of vehicle insurability assessments.

Developed with the motor insurance industry, this new model introduces a more comprehensive and dynamic framework for evaluating vehicle risks, evolving the long-standing Group Rating system.

The new Vehicle Risk Rating system uses market performance data, collected in collaboration with vehicle insurers, to account for dynamic factors such as advancements in technology, an increased focus on sustainable repair, and emerging theft trends. This offers insurers more granular insights into vehicle risks while supporting the Thatcham Research mission to enhance safe, secure, and sustainable mobility.

At the core of the Vehicle Risk Rating system are five assessments that provide a holistic view of each vehicle’s risk profile:

  • Performance – Evaluates vehicle characteristics such as speed, acceleration, and the impact of modern powertrains.
  • Damageability – Assesses how design, materials, and construction influence repair costs and damage severity.
  • Repairability – Focuses on the ease and cost of repairs, encouraging repair-friendly vehicle designs.
  • Safety – Analyses active and passive safety systems, including crash avoidance features.
  • Security – Examines physical and digital security measures, leveraging Thatcham Research’s New Vehicle Security Assessment expertise.

Each of these assessments is scored on a scale of 1 to 99, offering insurers a more granular understanding of vehicle risks and enabling more accurate, individualised insurance premiums for consumers.

The development of the Vehicle Risk Rating system involved an 18-month study with Thatcham Research Member insurers, evaluating over 1,300 data points from 25,000 vehicle derivatives. Data from insurers played a crucial role in refining the model, ensuring the new system accurately reflects real-world ‘insurability’.

“New technology is challenging the existing motor insurance model, prompting an unprecedented shift in the balance of risk from the driver to the vehicle. In response, we’ve worked closely with insurers, drawing upon cutting-edge data analysis to create a rating system that offers a more precise and detailed assessment of vehicle risks,” said Jonathan Hewett, Chief Executive, Thatcham Research. “This will not only help insurers price premiums more accurately but also encourage manufacturers to consider insurance outcomes when designing vehicles and implementing technologies.”

He continued, “In a technology driven world, research and vehicle focused assessments are vital to informing this process, enabling insurers and their partners to see the road ahead with absolute clarity and confidence.”

Vehicle Risk Rating panel chair and technical underwriting manager at Saga, Richard Birch, added: “Vehicle Risk Rating, with its enhanced scoring, informed by the five risk assessments, delivers a vastly more accurate assessment than the outgoing Group Rating system, on which insurers can rate and underwrite while providing transparency to manufacturers allowing them to design and build more insurable vehicles.”

A vehicle’s ‘reparability’ – efficient, cost-effective vehicle repairs and prompt return to service post-collision – heavily influences insurance risk and, therefore, costs. The significant weight of the repairability assessment in the VRR score encourages vehicle designs and technologies that facilitate straightforward and economical repairs.

The Association of British Insurers (ABI) recently reported that in total, insurers paid out £2.9 billion in motor insurance claims – up 18% on £2.5 billion paid in Q2 2023. Repair costs are 28% higher, totalling £1.9 billion.  In addition, Thatcham Research stated last year that electric vehicles are approximately 25% more expensive to repair than their petrol equivalents and take 14% longer to fix.

“Repairability is increasingly vital in the modern automotive era,” added Jonathan. “Without a keen focus on sustainable repair at the design stage and vehicle launch, where parts supply and readily available repair methods are key, the industry’s environmental endeavours are at risk of being undermined by vehicles that become disposable too early into their use phase.”

Thatcham Research will officially launch the Vehicle Risk Rating system on 24 September 2024, followed by a dual-rating period of 18 months during which both the new VRR and the existing Group Rating system will apply. This transition will allow insurers and manufacturers to adjust before VRR becomes the sole reference for vehicle risk assessment.

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ARC360 Conference 2025: industry giants to gather at the British Motor Museum

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14-05-2025

ARC360 News – Friday 9 May 2025

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09-05-2025

Step up for Ben

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ARC360 News – Friday, 20 September 2024

Bodyshop Briefs

  • Steer Automotive Group apprentice Miguel Harvey has won a Medallion of Excellence at WorldSkills Lyon 2024 while David McKeown from James McKeown Accident Repair Centre secured Bronze in Autobody Repair.
  • ADAS calibration experts Complete Diagnostics has become the first organisation of its type to receive a positive recommendation from BSI.
  • Braintree Motor Works achieved a 100% pass mark during its BSi 10125 spot audit this week.
  • PK Motors ARC has achieved Suzuki approval after passing a compliance standards audit by ITAS.

Industry News

New study highlights green benefits of repair and reuse strategy

A study commissioned by VRA Certification in collaboration with certified recycler SYNETIQ, an IAA company, has confirmed the significant environmental advantages of repairing damaged vehicles using green parts sourced in the UK. The study, titled ‘Repair, Reuse, Replace’ was also in association with Allianz SE, Oakdene Hollins, and Metsims Environmental Consulting. Read more

IMI warns of dangerous shortage in ADAS-qualified techs

New analysis from The Institute of the Motor Industry (IMI) has revealed that just two per cent of UK technicians are qualified to repair and maintain vehicles featuring Advanced Driver Assistance Systems (ADAS).

ADAS-equipped vehicles now account for 13% of the UK car parc, but there are just 4,425 individuals that are IMI TechSafe registered to work on them. Read more

European auto industry calls for urgent action as demand for EVs declines

A continuous trend of shrinking market share for battery electric cars in the EU sends an extremely worrying signal to industry and policymakers. European auto manufacturers, united in ACEA, therefore call on the EU institutions to come forward with urgent relief measures before new CO2 targets for cars and vans come into effect in 2025. Read more

NWVA welcomes more charity sponsors

Nationwide Vehicle Assistance (NWVA) has welcomed a host of new sponsors for its charity football game, the Bob Linwood Memorial Trophy Football Match. Entegral and Orbital Repair Solutions have joined the list of sponsors including Copart, JR Revell, RH Prestige Cars, Expedient Security, Boniface Engineering, AUGGIE and Vision Vehicles. Read more

IMI seeks industry input in NOS reviews

The Institute of the Motor Industry (IMI) is inviting industry input in a series of National Occupational Standards (NOS) reviews. The IMI announced in the summer that it is reviewing the following standards: Maintenance and Repair – Light Vehicle; Mechanical Electrical and Trim (MET); and Core Automotive – Health & safety. Read more

Cap hpi data finds EVs written off at half the rate of ICE models

Analysis from cap hpi has found that electric vehicles are written off at less than half the rate of petrol and diesel models. The study, which looked at data from 2015 to August 2024, revealed that just 0.9% of EVs under five years old have been written off. This compares to 1.89% of petrol and diesel vehicles. Read more

Mirka’s new €25m investment, first of its kind in the world

Mirka is continuing its journey as a market shaper and leading the whole abrasives industry by building an innovative circular grain manufacturing plant in Jeppo, Finland. The investment will reduce Mirka’s CO2 footprint by approximately 5,000 tons and the first circular abrasive products will be launched during 2026. Read more

Roadside assistance and vehicle recovery operators can now apply for permission to use red flashing lamps

RAC has welcomed news that road assistance and recovery operators can now apply for permission to use red flashing lamps on their vehicles. RAC chief operating officer Dom Shorrocks said: “This is a landmark day for the roadside assistance industry as being able to use red flashing lamps will unequivocally improve the visibility of roadside workers and help save lives.” Read more

Campaign launched to reclaim ‘drive safely’ to save under 25s from life-changing crashes

As a new wave of young drivers take to the road this school year, new claims data on serious injuries from Admiral Car Insurance reveals crashes involving young drivers are ‘still too high’. Admiral’s own data shows drivers under the age of 25 are nearly twice as likely to make a claim for a crash involving a serious injury than a driver over 25. Read more

US: CLEPA joins call for independent operators’ ‘Right to Repair’

CLEPA, along with other sector associations, have co-signed a statement calling for independent operators’ ‘Right to Repair’ at their meeting during Automechanika 2024. The call centres on an urgent need for a fair level-playing field and robust legislative backing to address the rising competitive advantage by OEMs controlling the data generated by vehicles. Read more

How batteries will drive the zero-emission truck trans

Road freight vehiclesaccount for a significant share of global CO2 emissions. Hence, minimizing their carbon footprint is a vital step toward achieving global climate targets. Over the past decade, governments, fleet operators, and truck OEMs have realized this need for action and have gone to significant lengths to make this positive change happen. Read more

Powerfleet Announces Strategic Acquisition of Fleet Complete

Powerfleet, a leading provider of AIoT SaaS solutions for the mobile asset industry, has announced it has entered into a definitive agreement providing for the strategic acquisition of Fleet Complete, a prominent player in connected vehicle technology and fleet management. Read more

UK recalls 10 times higher than in 1994

The rate of vehicle recalls has surged tenfold in the last 30 years, according to data from the Driver and Vehicle Standards Agency (DVSA) analysed by The Car Expert.

It found that nearly 1.2 million vehicles from 41 different manufactures have been recalled to date this year. Read more

VM News

Euro NCAP begins Truck Safe testing

Euro NCAP has begun testing as part of its new Truck Safe programme. The programme has been introduced to tackle the disproportionate number of truck fatalities across Europe, where trucks represent only three per cent of all vehicles but are involved in almost 15% of road fatalities. Read more

Lucid Motors showcases latest innovations

Lucid Motors hosted its Technology and Manufacturing Day, showcasing its latest models and innovative technology, including what it describes as the most advanced electric vehicle plant in the world. Read more

XPENG to unveil the future of AI mobility in Europe at Paris Motor Show 2024

XPENG Motors will present a range of new technologies and solutions at the Paris Motor Show 2024, highlighting its commitment to intelligent, sustainable mobility solutions tailored for the European market.

Brian Gu, Vice Chairman and President at XPENG, said: “The European automotive market is undergoing a transformation from electrification to smartification.” Read more

How to use Hyundai’s Smart Sense safety tech in the all-new INSTER

Imagine driving with an extra set of eyes, ready to spring into action at a moment’s notice. That’s exactly what Hyundai’s Smart Sense does. This advanced driver-assistance system (ADAS) doesn’t just enhance safety; it gives you greater peace of mind, so you can focus on enjoying the journey. Read more

Stellantis Pro One Inaugurates Global Commercial Vehicles Hub at Mirafiori Automotive Park 2030 in Turin, Italy

Stellantis Pro One celebrated a major milestone today, inaugurating its new global commercial vehicles hub at the Mirafiori Automotive Park 2030 in Turin, Italy. The hub brings together all functions that align the strategy and guidelines of the business unit to increase efficiency and speed in decision-making. Read more

Stellantis deploys AI-enabled innovations to boost manufacturing efficiency, sustainability and improve workplace

Stellantis manufacturing leaders embrace the challenge to discover and implement production processes that leverage workers’ talents, ensure product quality, improve efficiencies and produce vehicles and components efficiently with minimal environmental impact. Read more

BMW Group Design team implements new organisational structure

The BMW Group is completely reorganising its design division under the leadership of Adrian van Hooydonk. A new cross-brand design team will be launched on 1 October 2024 to meet changing demands for future-oriented vehicle design. Read more

People

  • Kasey Foreman, Director at LJ Transportation/Nationwide Assistance Group, has won a Women in the Industry award for outstanding contribution to the recovery sector.
  • Andy Cain has been appointed Head of Claim Notification & Repair at Hastings Direct.
  • LKQ Europe has appointed Diederik van Erven Dorens as Chief Financial Officer.  
  • Paul Gange has joined the Boyd Group as Chief Operating Officer for U.S. Collision.
  • Stellantis has announced the sad passing of Mark Pickles, Parts & Service Director.

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ARC360 Conference 2025: industry giants to gather at the British Motor Museum

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14-05-2025

ARC360 News – Friday 9 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Training | Vehicle Repair | vehicle sales | wellbeing | Words

09-05-2025

Step up for Ben

Bodyshop | Environment | Mobility | People | Supplier | wellbeing | Words

08-05-2025

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