Category: Training

ARC360 2025 agenda unveiled: shaping the future of vehicle repair 

ILC and ARC360 are excited to announce the release of the full agenda for the ARC360 Conference 2025, taking place on Thursday 22 May at the British Motor Museum, Gaydon. 

Centred around the theme ‘A new era – the changing dynamics of a sector’, the event brings together industry leaders, decision-makers, and innovators from across the motor claims and vehicle repair ecosystem to explore the issues shaping the industry today and tomorrow. Read more

BMW: joy of driving will survive autonomous car era 

BMW has promised the “joy of driving” will never go away and it will continue to invest in dynamic “fun and capability” in future models, in parallel to the development of advanced self-driving technologies. Read more

Toyota Finds Intersection-ADAS Outperforms Human Drivers in Crash Avoidance 

In a study conducted with Virginia Tech, Toyota found ADAS developed to address intersection crashes activated in 93% of crashes, compared to human drivers, who only avoided 82%. Read more

JLR drives over £100m of value from reuse initiatives to cut waste as it transforms its industrial operations for electrification

JLR is reducing waste across its industrial operations in the UK and Europe through a £100m reuse, refurbishment, repurposing and recycling drive. Read more

Kia launches UK PBV commercial vehicle strategy 

Kia UK has revealed its PBV commercial vehicle plans for the nation at the 2025 Commercial Vehicle (CV) Show, including a dedicated brand-new dealer network to supply sales, after sales and servicing for Kia’s PBV products. Read more

Volvo Cars reports Q1 2025 results, launches SEK 18 billion cost and cash action plan

Volvo Cars today reports a group operating income (EBIT) of SEK 1.9 billion for the first quarter of 2025, following a drop in wholesales as part of a planned inventory reduction during Q4 last year, as well as adverse currency effects. The result also reflects the current turbulence in the world and a challenging external environment for the automotive industry. Read more

Geely Auto Releases 2024 ESG Report, Demonstrating Commitment to Sustainability and Global Leadership

Geely Automobile Holdings Limited published its 2024 Environmental, Social, and Governance (ESG) Report. This outlines the company’s progress and achievements in implementing its ESG strategy across six key pillars: climate neutrality, nature positive, all-around safety, digitalization & innovation, co-prosperity, and governance & ethics. The report highlights Geely’s strong commitment to sustainability, cutting-edge innovation, and establishing itself as a global leader in the automotive sector. Read more

BTCC Donington Park season opener round-up

A message from BTCC rising star Ronan Pearson, now signed to Toyota Gazoo Racing UK for the 2025 season.

“Wow. We are back! 2025 is well and truly go after a long pre-season full of preparation and anticipation.” Read more

Solera integrates Stellantis-owned Eurorepar parts data to improve efficiency in the European automotive industry

Solera, the global leader in vehicle lifecycle management, today announces Eurorepar car parts are now available across its network following a new strategic agreement with the Stellantis owned group. Read more

Davies and E2E partner to drive change in motor claims through Generative AI

The motor claims industry in the UK is on the brink of a major transformation. As a business that champions innovation, we are proud to announce a strategic collaboration with E2E, using the latest generative AI technology to reshape the claims process. Read more

GT Motive Enhances Commitment to Accuracy, Accessibility and Transparent Pricing

GT Motive is on a mission to transform the industry – making the most accurate estimation technology accessible to every stakeholder, no matter the economic landscape.

Accuracy and reliability are at the heart of everything we do. That’s why, effective Monday 21st April, we’ve implemented a 5.1% update to paint material pricing across our platform, ensuring that our users produce the most precise and current estimates. Read more

Apprenticeship Central and Solution Repair Group join forces to support independent repairers 

Apprenticeship Central and Solution Repair Group have announced a new partnership, reinforcing both organisations’ commitment to helping independent repairers build strong, sustainable futures. Read more

How a fresh approach to gauging risk will make modern cars insurable

Join us for a thought-provoking webinar featuring industry experts as they explore the evolving landscape of vehicle technology and its impact on car insurance. Ben Townsend, Head of Automotive at Thatcham Research, Victor Zhang, UK Country Director at Omoda and Jaecoo, Scott McCammon, Head of Motor Repair at Admiral, and Felix Page, Deputy Editor at Autocar, will discuss the implications of a new approach to risk assessment in the automotive sector. Read more

Common myths about ADAS calibration Do you know the differences on vehicles?

Advanced Driver Assistance Systems (ADAS) have become a key feature in modern vehicles, enhancing road safety with technologies like lane departure warnings, adaptive cruise control and automatic emergency braking. However, misconceptions about ADAS calibration persist, leading to improper maintenance and potential safety risks. Read more

Silverlake powers up with Team BRIT to drive accessibility and sustainability in motorsport 

Hampshire based Silverlake Automotive Recycling, a leader in end-of-life vehicle parts reclamation and sustainable automotive solutions, has joined forces with Team BRIT, the world’s only competitive team of all-disabled racing drivers, in a powerful partnership that champions accessibility, community, and sustainability. Read more

Easing the charging gridlock for trucks and vans

UK households lead increasingly busy lives, ever more dependent on services being provided direct to homes and goods being available when and where they are needed. Read more

East Midlands is top spot for UK tradespeople, according to Volkswagen Commercial Vehicles’ index

At a time when the majority of the UK’s van drivers (61%) have seen an increase in working hours, almost half (49%) of those based in the East Midlands saw no change in the hours they work.

Those in the region also reported working fewer hours each day (9.03 hours) than the average UK tradesperson (9.25 hours).¹ Conversely, those in the North West (9.49 hours), London (9.54 hours) and West Midlands (9.81 hours), came in above the UK average. Read more

Gallagher Bassett (GB) has appointed Mark Garnham as director of first response and managed repair. Read more

Luke Stafford has started a new role as Regional Business Manager – EMEA North at BASF Automotive Refinish Coatings. 

Steve Nash has started a new role as Non-Executive Director of Evolved Automotive Learning.

David Mills is set to retire Head of Motor Fulfilment at Direct Line Group after 28 years’ service.

Komoo has acquired Melksham Bodyshop Accident Repair Centre. The site will be relocated and rebranded as Komoo Swindon.

Motofix Prestige Paint & Body has achieved its BSI Kitemark accreditation taking Motofix’s Group to 100% BSI compliance across all sites.

Chris Roberts has started a new position at Bodyshop Manager at Komoo.

Rick Kerry of Ipswich Accident Repair Centre has celebrated 34 years in business.

PK Motors Accident Repair Centre has excelled in its latest BSI Kitemark audit which follows on from recent approval into the Ford Collision Network.

Peter Harris has started a new role as Commercial Director at Solution Repair Group.

Fix Auto UK has recruited its 130^th Franchise Partner – Smart Car UK Car Body Repairs in Swindon which will now operate as Fix Auto Swindon.

Steer Automotive Group has been awarded an Industry Leading ESG rating – a progression from its ‘Excellent’ rating in 2023.

Behind Geely’s Safety Legacy: International Media Gets First Look Inside Geely Automobile Safety Technology Laboratory

On April 24, during the Shanghai Auto Show, international media participated in an exclusive behind-the-scenes tour at Geely Automobile Safety Technology Laboratory in Qiantang, Hangzhou. For the first time, overseas journalists were granted access to Geely’s Safety Lab, getting an unprecedented look at this advanced research and development center. Read more

Exclusive: Omoda and Jaecoo maker signing up dealers for third brand in UK – Lepas

Chery – the Chinese manufacturer behind Omoda and Jaecoo – will bring a third car brand to the UK: Lepas. Read more

Volvo Cars starts production of best-selling EX30 electric SUV in Europe

Volvo Cars and its Ghent manufacturing plant reached a crucial milestone today as the company’s factory in Belgium started production of the fully electric EX30 small SUV. Read more

Hyundai Motor Wins Six Awards at 2025 Red Dot Awards

Hyundai Motor Company has secured six honors at the 2025 Red Dot Award: Product Design competition. The honorees included the IONIQ 9, the all-new Palisade, Smart Taxi Indicator, Global EV Home Charger, E-pit Ultra-Fast Charger, and Pixel Safety Hammer & Cutter. Read more

Stellantis and Factorial Energy Reach Key Milestone in Solid-State Battery Development

Stellantis N.V. and Factorial Energy (Factorial) today announced the successful validation of Factorial’s automotive-sized FEST® (Factorial Electrolyte System Technology) solid-state battery cells. This achievement marks a significant step forward on the path to bringing next-generation electric vehicle (EV) batteries to market. Read more

Polestar introduces battery health certificates on pre-owned cars during its UK sales event

Polestar introduces battery state of health certificates for its pre-owned Polestar 2 models certifying the useable battery as a percentage. The certificate gives customers peace of mind that their battery is in peak health and reassurance that many more miles of hassle-free motoring is ahead of them. Read more

The Road Ahead: Future-Proofing Repair Strategies for a Hi-Tech Vehicle Parc 

As the UK’s vehicle parc evolves, insurers and their repair networks are navigating a critical turning point. With rapid advances in electric vehicles, intelligent safety systems, and connected vehicle technologies, the complexity of managing motor claims is increasing in both scope and scale. Read more

Exclusive: GTA continues to make progress 

For the past 18 months or more, the CHO and insurers have been working collaboratively to achieve significant revisions and improvements to the GTA, hoping to remove friction from credit hire claims and put consumers at the heart of the accident management process. Read more

Brokers Identify Major Growth Opportunities in Non-Standard Market

Prestige Underwriting’s latest broker survey reveals a strong surge in demand across key non-standard home and motor segments, demonstrating brokers’ robust appetite for tailored, specialist solutions as they respond to the growing complexities of client needs. Read more

10,000 extra driving tests a month to clear backlog

The transport secretary has pledged to reduce the number of learner drivers in England waiting more than five months to sit practical tests.

Heidi Alexander said the government would aim to clear the backlog by next summer, providing at least 10,000 extra driving tests a month to help tackle the issue. Read more

Speed Matters – How Faster Parts Sourcing Speeds Up Claims and Boosts Policyholder Satisfaction 

Speed is a game-changer for claims handlers and policyholders alike. Delays in sourcing vehicle parts have traditionally extended claim cycles, frustrated policyholders, and increased costs for all concerned.  Read more

Progress, Partnerships & Possibilities: What’s Ahead for Solera Audatex in FY26

As the new financial year begins, it’s the ideal moment to reflect on our recent achievements and share where we’re heading next. At Solera Audatex, we’re committed to delivering the tools, data, and insight that help our customers stay ahead in an ever-evolving automotive and claims landscape. Read more

BASF Coatings sets new standard in end-to-end digital color solutions for body shops with Refinity

In its cloud-based platform Refinity, BASF Coatings consolidates a comprehensive suite of digital business solutions for the automotive refinish industry, ensuring body shops worldwide can embrace sustainable digitalization with confidence. Read more

Scott Smith has joined Autoflow.

Andrew Marsh has become Technical Director at Auto Body Bible

Volvo Cars has announced that Fredrik Hansson has been appointed Chief Financial Officer (CFO).

ARC360 Conference 2025 set to unite industry leaders

More than 25 leading insurer brands, over 100 key repairers, 10 vehicle manufacturers and an extensive cross-section of the automotive claims supply chain will converge on the British Motor Museum, Gaydon, on Thursday 22 May for the ARC360 Conference 2025 — widely anticipated as one of the sector’s most influential events of the year. Read more

Steer Automotive Group has officially opened its new flagship site in Farnham, expanding its luxury repair capabilities across Surrey and the south of England.  Read more

Pennings Group, Leighton Buzzard has been awarded an Enterprise Customer Service Award.

Komoo has officially opened the doors to Komoo Aberdeen – its 19th branch, third site opening of 2025, and fourth location in Scotland.

Gemini Accident Repair Centres Ltd has welcomed the 11^th cohort to its Multiskilled Apprenticeship Prorgramme. 

Halo ARC has opened its 35^th accident repair centre in Newport, Wales. 

Accident Express Group, Rugby has celebrated the 10-year anniversary of continuous BS10125 Kitemark certification.

KC Autos Winsford recently achieved 100% pass rate on its BS10125 audit.

Robinson’s Bodyshop, Aberdeen has recently achieved its BS10125 Kitemark audit.

PJB Accident Repair Ltd has passed its BS10125 Kitemark audit.

XL Motors has launched a new company video, giving an exclusive look behind the scenes.

Autoglass has become the official vehicle glass partner for VMS Automotive Group.

ITAS has extended its partnerships with Mercedes and Volkswagen Group until 2030.

Phasing out sales of new petrol and diesel cars from 2030 and supporting the ZEV transition: summary of responses and joint government response 

Last year, over 381,000 electric cars were sold in the UK – more than any country in Europe, and the third highest number of any country in the world. The British public is embracing the move to electric vehicles, benefitting from the cheaper running costs, cleaner air and quieter neighbourhoods that these vehicles bring. Read more

BYD UK Sells More Cars In Q1 2025 Than Whole Of 2024

YD has set a new sales record in the UK, selling 9,271 cars in Q1 alone. This achievement is not only BYD UK’s most successful quarter since the company introduced passenger cars in March 2023, but also means the company sold more cars in the most recent quarter than the whole of 2024 combined. Read more

BYD targets end users for UK fleet sales

BYD UK sales and marketing director Steve Beattie spoke at the launch of the Sealion 7 about the changes he’s made since joining last November, and the fleet opportunity moving forward. Read more

Stellantis Reports Q1 2025 Consolidated Shipment Estimates of 1.2 Million Units Globally, -9% Y-o-Y

Stellantis N.V. today published global quarterly consolidated shipment estimates and provided commentary on related business trends. The term “shipments” describes the volume of vehicles delivered to dealers, distributors, or directly from the Company to retail and fleet customers, which drive revenue recognition. Read more

Polestar 3 SUV sets the standard for child safety 

As Sport Utility Vehicles (SUVs) continue to grow in popularity, accounting for 54 per cent of new cars sold around the world last year, with families in particular attracted to their perceived practicality and safety, the Polestar 3 has set a new standard for child safety. Read more

XPENG rolls out major global software update with XOS 5.6 

XPENG has launched a major over-the-air software update, XOS 5.6, as part of its continued commitment to enhancing the intelligent driving experience for global users. 

The latest version of XPENG’s in-car operating system introduces improvements to its core driver assistance and charging technologies, reinforcing the brand’s position as a leader in connected mobility. Read more

Uncertain future for motor claims market as key trends collide

The UK motor claims market is navigating an increasingly complex and unpredictable landscape, with a host of interdependent trends making future forecasting more difficult than ever, according to Paul Sell, Director at Trend Tracker. Read more

Repair sector urged to act now to secure apprenticeship talents 

As exam season nears, vehicle repair employers are being urged to act fast to secure the best young talent through apprenticeships before the summer rush. According to Apprenticeship Central, a surge in student interest means businesses that recruit early will be best placed to attract high-quality candidates. Read more

Aviva detected 14% more claims fraud in 2024 

Aviva reported a 14% increase in the number of claims it declined due to fraud in 2024, uncovering more than 12,700 suspect claims worth £127m – equivalent to 35 bogus claims a day totalling around £349,000. Read more

Fleets face dramatically higher crash repair costs, especially for EVs 

France: An independent new study exposes the dramatic increase in crash repair costs and the higher cost of repairing electric vehicles. Both of these inflationary pressures will drive up fleet insurance premiums. Read more

UK’s best auto apprentices selected for Squad UK for WorldSkills Shanghai 2026 

The very best auto apprentices are setting out on ‘the road to Shanghai’, in an intrepid bid to do the UK proud on the international stage at the next WorldSkills Competition.  Known as the ‘skills olympics’, it will be held in Shanghai from 22-27 September 2026. Read more

The Green Parts Specialists open delivery hub in South of England 

The UK’s leading green parts supplier, The Green Parts Specialists (GPS) have opened a new delivery hub in Newbury, further expanding their distribution network and delivering significant environmental benefits. Read more 

IMI urges Government support for automotive sector workforce and skills requirements 

“The government’s announcement on 6th April 2025, outlining adjustments to the Zero Emission Vehicle (ZEV) mandate and the delay to the ban on new petrol and diesel vehicle sales, offers welcome clarity for UK automotive manufacturers and the wider supply chain,” said Sarah Sillars, Interim CEO of the Institute of the Motor Industry (IMI). Read more

Police seize 173 uninsured vehicles in crackdown 

Police have made 69 arrests and seized vehicles in a six month operation in the Thames Valley. Operation Scalis involved local neighbourhood and roads policing teams using ANPR technology. Read more

Auto Shanghai 2025: trinamiX showcases premium health and safety features for drivers and passengers

trinamiX will present the Invisible Biometric Sensing Display at Auto Shanghai 2025. It detects occupants and tracks their vital signs using a camera and a laser dot projector installed behind the dashboard display. Read more

Mirka introduces a new era of sanding

Mirka UK is launching Iridium Soft, heralding a new era of sanding.  The flexible film on a soft foam backing is designed for dry use, optimised for high-performance fine sanding by machine or hand in industrial manufacturing (AOEM) where quality and consistency are critical, with a construction that balances flexibility, precision and efficiency. Read more

Comment: Thatcham Research advocates for battery standards and skills development in UK’s ZEV transition

The UK’s only not-for-profit automotive risk intelligence centre, Thatcham Research, recently engaged with the Government’s consultation on phasing out sales of new petrol and diesel cars. Read more

Calling automotive employers: Get involved in Automotive Work Experience Week

The Institute of the Motor Industry (IMI), School of Thought Automotive and Autotech Academy launch first Automotive Work Experience Week (AWE24) – 15th – 19th April 2024. Read more

Jamie Gibbs has been promoted to Head of Strategic Relationships at Solera Holdings.  

National Windscreens has appointed Andy Hodge and Phil Homer. They join following the acquisition of Autoglazing, the windscreen repair and replacement specialists in Cambridge. Read more

Team members at Indasa UK are taking part in a 100k challenge to raise money for Cancer Research UK.

ARC360 conference continues to bolster agenda with key influencers

The ARC360 Conference 2025 continues to gather momentum with the addition of three more influential voices to its growing speaker line-up.

Set to take place on Thursday 22 May 2025 at the British Motor Museum, Gaydon, this year’s event promises to be one of the most dynamic and insightful gatherings the automotive incident repair sector has seen. Read more

Steer Automotive Group has announced the strategic acquisition of React Accident Repair Group Ltd, which operates two established sites: The Paint & Bodyshop Hull and React Accident Repair Scunthorpe.  

Fix Auto UK has further strengthened its position with the acquisition of two new repair centres on the south coast. The business has acquired the former AD Williams sites in Southampton and Lydd from the appointed administrators. Read more

Motofix Group has published a piece on LinkedIn entitled: ‘Navigating the challenges of motor body repair in the EV era’.

Brian Lennon of Castle Coachworks (Northampton) Ltd has published content on LinkedIn highlighting the challenges for vehicle repair sector following the Spring Statement 2025 and what can be done to mediate them. 

Fix Auto UK has continued its network expansion with the addition of two new franchise partners: Fix Auto Shrewsbury and Fix Auto Worthing.  

Revive! has strengthened its senior leadership team: Vlad Ichim has been appointed to the board in his new role as Director of IT and George Mullen has been promoted into the role of Training Manager.

Car firms fined for withholding recycling information

Ten carmakers and two industry groups have been fined a combined total of nearly £78m for withholding information about vehicle recycling.

BMW, Ford, Jaguar Land Rover, Peugeot Citroen, Mitsubishi, Nissan, Renault, Toyota, Vauxhall, and Volkswagen, and two trade bodies were fined by the UK’s Competition and Markets Authority (CMA). Read more

Commission proposes flexibility to help manufacturers comply with 2025 CO2 emission targets for new cars and vans 

The European Commission proposed a targeted amendment to the Regulation setting CO₂ emission performance standards for new cars and vans. The amendment introduces a flexibility measure with their CO₂ targets between 2025 and 2027. Read more

Electric cars: Tax benefits and incentives (2025)

Most European country offer fiscal support to stimulate market uptake of electric cars, but these tax benefits and incentives differ widely.

This 2025 edition offers a comprehensive look at the tax benefits and incentives for electric vehicles and charging infrastructure in the 27 EU member states, Iceland, Norway, Switzerland, and the United Kingdom. Read more

Tesla First Quarter 2025 Production, Deliveries & Deployments

In the first quarter, we produced over 362,000 vehicles, delivered over 336,000 vehicles and deployed 10.4 GWh of energy storage products. Read more

Volkswagen adds eHybrid variants to Multivan and Caddy Cargo line-ups

Volkswagen Commercial Vehicles is expanding its line-up of plug-in hybrid van options available in the UK, with the introduction of the Multivan eHybrid 4MOTION and the Caddy Cargo eHybrid. Read more

NIO Inc. Delivered 42,094 Vehicles in Q1, Up 40.1% YoY

NIO Inc. delivered 15,039 vehicles in March 2025, representing an increase of 26.7% year-over-year. The deliveries consisted of 10,219 vehicles from its premium smart electric vehicle brand NIO, and 4,820 vehicles from the its family-oriented smart electric vehicle brand ONVO. Read more

XPENG UK opens first retailer sites as new all-electric G6 SUV goes on sale

XPENG, one of the world’s leading technology-driven automotive brands, has opened its first UK dealerships, ushering in a new era of electric mobility and marking another major milestone in its UK journey. With locations in Nottingham and Southampton now open, the first UK retail spaces arrive alongside the launch of the XPENG G6, a next-generation battery-electric premium SUV that seamlessly blends cutting-edge innovation with real-world usability. Read more

ILC Industry Leader Interview:  Ashly De La Rosa, Business Development Director, Entegral

In this interview we catch up with Ashly De La Rosa, Business Development Director at Entegral to find out more about his career to date; glean his views on how the insurance industry is evolving; and learn all about the latest developments at Entegral. Read more

Insurance premium drops slow in 2025

Motor and home insurance premiums are continuing to fall into 2025, but new data from Pearson Ham Group’s General Insurance Price Index suggests the rate of decline is losing pace – and market trends are beginning to diverge across customer segments and regions. Read more

EV Alert introduced to support repair safety

Thatcham Research has launched EV Alert, a new digital tool designed to support safe and efficient Electric Vehicle (EV) repairs by addressing one of the sector’s most pressing challenges: safely handling high-voltage (HV) components. Read more

Motor, buildings and travel insurance dominate complaints in latest ombudsman data

New analysis from market intelligence firm Insurance DataLab has revealed that five business lines account for nearly 70% of all general insurance complaints referred to the Financial Ombudsman Service (FOS) over the final quarter of 2024 – with motor insurance alone responsible for almost a third of all cases. Read more

Copart expands vehicle storage capacity with major Peterlee site upgrade 

Copart UK, a global leader in online vehicle remarketing and recycling, has announced a significant expansion of its Peterlee Operation Centre in County Durham, boosting its vehicle storage capacity to meet growing customer demand across the northeast of England. Read more

Cary Group announces acquisition of Autoglazing

Cary Group, which trades as National Windscreens in the UK, has acquired Masterglass Windscreens Ltd, trading as Autoglazing. The move extends National Windscreens capacity to serve customers efficiently throughout East Anglia. Read more

Motors officially relaunches Cazoo as its new flagship used car marketplace 

Cazoo is to become the new flagship brand in the Motors network after the firm announced a relaunch of the used car marketplace. 

The group has launched an all-new website for the Cazoo platform with bosses determined to transform the brand into a market leader. Read more

Bold EU action required to counter US tariffs threatening automotive suppliers 

As a reaction to the US tariffs, including a 25% lever directed at imported European cars, CLEPA stresses that the measures from the Trump administration negatively affect automotive suppliers and trade relations on both sides of the Atlantic. The association calls on European institutions to respond with unity and determination to safeguard the EU’s economy. Read more

Refuelling Reluctance: Nearly Half Of Drivers Wait Until Tank Is Almost Empty

A recent study from Uswitch car insurance has revealed that nearly half of UK motorists (49%) delay refuelling their vehicles until their fuel tank is less than a quarter full – with 22% pushing it to the limit and waiting until the warning light comes on. Read more