ARC360 News Update – Friday 8 March 2024

Momentum building for ARC360 future tech event 

ARC360’s ‘future tech’ themed conference taking place on Thursday 27 June 2024 has already gained the interest of a number of key motor insurers.

Following up on last year’s highly acclaimed specialist electric vehicle (EV) event, ARC360 will further explore just how technology is shaping the future of the industry with key persons of influence already confirmed to attend.

Bodyshop Briefs 

  • Gemini Accident Repair Centres has marked seven years since the launch of their apprenticeship programme by celebrating the progress of two of their first apprentices to progress to Multi-Skilled Technicians.
  • Chartwell has again been awarded its Official McLaren Approved Bodyshop Certificate. 
  • KC Autos has achieved the new BS10125:2022 vehicle repair standard across all its sites in the north west. 
  • Express Bodyshops has opened its fourth site in Nuneaton. 
  • Novo Automotive’s Witham site has chevied BSI Kitemark status within four weeks of opening. 
  • Activate Accident Repair has announced its new 18,000sqft site in Hampton, Greater London will open for business this month, offering EV, hybrid and LCV repairs. 
  • Fix Auto Oswestry has completed a new 62KW solar panel installation which will deliver up to £21,000 in annual savings while significantly reducing emissions. 
  • Evolution Repair Group has acquired its third site, C&M Bodyshop in Coventry. 
  • D and M Coachworks has continued to invest in training and development of colleagues by attending Cornerstone Technologies’ Push to Paint Training Programme. 
  • Milton Keynes-based Vehicle Crash Repairs is expanding into a new 30,000sqft facility. The new site features state-of-the-art green technology and equipment to support sustainable operations. 
  • Avant Recruit and Rowley Spray Booths have joined the NBRA as supply partners.  

Industry News 

Gemini unveils new Barnstaple site 

Gemini Accident Repair Centres has cut the ribbon on its 35th site. 

Based in Barnstaple, the new 7,700sqft cutting-edge facility, which includes state-of-the-art electric spraybooths and EV charging facilities, will handle upwards of 1,000 repairs a year and significantly increase Gemini capacity in the region. 

Steer acquires six IRG sites 

Steer Automotive Group has expanded its operational footprint with the acquisition of six IRG sites. Established in 1999, IRG has built a reputation as a leading independent network of automotive repair centres.   

The acquired sites are located in Whitland, Swansea, Pontypridd, Bristol, Birmingham, and Wolverhampton. 

Thatcham Research announces LexisNexis partnership 

Thatcham Research has announced a strategic relationship with LexisNexis Risk Solutions. 

The new partnership will transform the accessibility, consistency and analytical power of Thatcham Vehicle Risk Data (VRD), which assigns ABI Codes and Group Ratings to vehicles to help insurers assess and rate risk. 

Vella Group partners AkzoNobel in sustainability drive 

The Vella Group has become the first UK business to be named an official partner of AkzoNobel’s Sustainable Repair Network. 

It has achieved level 1 of the three-level certification process, which demonstrates its commitment to reducing its carbon footprint. 

Car and LCV sales soar in February 

Both the new car and new LCV markets enjoyed record months in February, according to new figures from the Society of Motor Manufacturers and Traders

It reported that new car registrations rose 14% to 84,886 units, completing 19 months of growth and making it the best February performance for 20 years. 

Meanwhile, LCV sales increased 2.2% last month to 17,934 units, the highest number recorded since February 1998. 

Cazoo announces major business model shift 

Online car buying and selling platform Cazoo has announced it is transitioning to a marketplace business model. 

To achieve this transition, Cazoo is now unwinding its inventory through retail and wholesale channels, and will also make operational chances that will include reducing headcount and developing its ecommerce platform, proprietary data, and digital functions. 

Cool response to Spring Budget  

Jeremy Hunt’s Spring Budget has left the automotive sector underwhelmed with industry bodies labelling it a ‘missed opportunity’. 

Despite falling sales in electric vehicles the government has not introduced any incentives to encourage car buyers to go green, while the yawning skills gap has not been addressed either with no changes made to what many consider a failing Apprenticeship Levy. 

The Society of Motor Manufacturers and Trader, the Institute of the Motor Industry, and the National Franchised Dealers Association have all said the Budget didn’t deliver what the automotive industry needs. 

Ageas celebrates sustainability success 

Ageas has collected the prestigious Circular Economy Innovation Award at the Edie Sustainability Awards. It won the award for its Green Parts Initiative working in partnership with The Green Parts Specialists. 

Allianz enhances breakdown support services 

Allianz Partners has expanded the roadside and breakdown products it offers to mobility providers, fleet owners, banks and insurers. 

Its new range is based on three levels of cover: breakdown; accident; and breakdown and accident.  

Bridge to develop new skills directory 

Bridge Automotive Academy is developing an online directory for bodyshops to show their investments in training and colleague qualifications. 

The directory will also enable insurers and work providers to identify those repairers with the skills to carry out repairs safely and correctly.  

BASF unveils women’s initiative 

BASF is marking International Women’s Day by bringing together 170 women from six leading companies to promote women in leadership roles. 

The Connect.Share.Inspire initiative also involves Schneider Electric, Bosch, Bilfinger, Henkel and Bouygues. 

Speed critical in salvage sector 

S&G Response has highlighted the need for speed when it comes to total loss and salvage. It says accurate decision-making based on good data is critical to a successful salvage strategy. 

£360 million to boost British manufacturing and R&D 

The UK government is investing a further £360m in UK manufacturing and R&D. Of that, £73m is dedicated to zero-carbon automotive technology.   

Aon adds ai capabilities 

Global professional services company Aon has acquired Humn.ai’s technology to enhance its commercial fleet services. The acquisition will deliver Aon’s customers with a real-time view into commercial fleet performance to support decision-making and risk reduction. 

Vizion named among European elite 

Vizion Network has been named as one of Europe’s fastest growing companies by the Financial Times. It was ranked 417 in the FT 1000 Europe’s Fastest Growing Companies list. 

ADAS Solutions expands in Gateshead 

ADAS Solutions has opened a new workshop in Gateshead. The new site includes cutting-edge technology and skilled technicians to handle all ADAS and EV jobs. 

The move is part of wider strategy of expansion. 

VM News 

Chinese influence in evidence at Geneva Motor Show 

The 2024 Geneva Motor Show underlined the growing influence of Chinese vehicle manufacturers on the market. 

The last time the show was held, in 2019, 35 VMs unveiled over 130 production models. However, this year saw SAIC and BYD, along with Renault Group, the only manufacturers to reveal to car concepts.  

JLR announces new renewable energy drive 

JLR has announced a range of new off-grid renewable energy projects, including the installation of a variety of solar panels. 

The initiative is part of the company’s target to increase self-generated energy to 36.4% of its global consumption by 2030. 

Nissan GB makes gender pledge 

Nissan GB has joined the Automotive 30% Club, a network of automotive leaders dedicated to ensuring that at least 30% of key leadership positions are held by women by 2030. 

TMC Strengthens Battery Production Capabilities 

Toyota has announced it is making Primearth EV Energy a wholly owned subsidiary to enhance its EV battery production capabilities. 

Primearth manufacturers hybrid electric vehicle batteries and plans to also develop batteries for pure electric vehicles and plug-in hybrid electric vehicles.  

Polestar and Tesla quit automotive body 

Polestar has followed Tesla in withdrawing its membership of Australia’s main automotive group, the Federal Chamber of Automotive Industries. It is quitting the group in protest of an FCAI campaign which it believes could deter car buyers from switching to EVs.  

The FCAI is campaigning against a new vehicle emissions standard which it says will raise prices. 

People 

  • Harry Abraham is leaving Halo after 10 years to take up a new role as Group Operations Director at Steer Automotive Group. The Group has also appointed Rickelle Woodbridge as Site Operations Manager at Steer Pontypridd. 
  • Richard Spencer has been named business Development Lead at Allianz Partners UK and Ireland. 
  • Nick Spiers has been appointed Global Vice President Strategic Operations at Fix Network World. 
  • Flyde Coast ARC has named Pete Sadler as new Business Development Manager.  
  • Smart Bodyshop has appointed Mark White as Bodyshop Manager. 
  • Dawn Swales has started a new position as Director of HR at Turners Accident Repairs. 
  • Harvey Stead has been named Chief Operating Officer at Redde Northgate. Melanie Bebbington has been appointed Managing Director of Auxillis and Neil McCrossan as Managing Director of the Northgate businesses.  
  • Matthew Shaw has been appointed National Sales Manager at Paintnuts Bodyshop Supplies. 

More Insights

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

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Associate Partners

ARC360 set to explore future technology impacts and solutions 

Following up on last year’s highly acclaimed specialist electric vehicle (EV) event, ARC360 is back on Thursday 27 June to further explore just how technology is shaping the future of the industry. 

The event, which takes place on Thursday 27 June at the Manufacturing Technology Centre (MTC) in Coventry will canvass insights from across the sector and beyond in a bid to explore how the motor claims repair sector is transitioning towards a high-tech future, seeking insights from across the sector and beyond. 

Delegates will hear thoughts from insurers, vehicle manufacturers, repairers and many others throughout the supply chain to understand more of how, when and why the sector should prepare for the future. 

Underpinning the entire event will be a keen focus on what is arguably the most critical factor across the entire industry right now – people and skillsets. Throughout the day, discussions will link back to how the industry – as a combined entity – can help make the automotive incident repair sector a career destination of choice. 

Mark Hadaway, Co-Founder of ARC360 and Content Director of ILC, said, “We are delighted to once again host a specialist future technology focused event yet with an acute awareness of the people and skills needs throughout the sector right now. 

“At first glance, the two seem somewhat of a paradox but in reality both go hand-in-hand in creating an insurance claims and vehicle repair sector that is fit for the future.” 

Tickets for the event will go on sale next week. 

In the meantime, to find out more about the opportunities available to get involved in the event, contact mark@iloveclaims.com or liane@iloveclaims.com

More Insights

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

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ARC360 News Update – Friday 1 March 2024

Bodyshop Briefs

  • Steer Group has hosted its final repair and refinishing Apprentice Skills competition at EMTEC Colleges and 3M. The competition was introduced to raise standards, boost confidence, hone problem-solving abilities, and enhance planning and time management skills.
  • Motofix Accident Repair Centres has opened its first, dedicated Motofix Prestige Paint and Body Centre in Cirencester, following a £2.5m investment.
  • Basingstoke-based R&R Autos Bodyshop has secured Carbon Neutral PAS2060 accreditation, thanks to the support of ECA Business Energy. 
  • L&I Eaton ARC has opened new sites in Liverpool, Sheffield, Newcastle, and Aberdeen Central, with Liverpool, Newcastle and Sheffield all securing the latest BS10125:2022 standards. The Aberdeen site is working towards the standard.
  • SMART Bodyshop Solutions has opened its seventh location. The new 20,000 sqft site is based in Hereford.
  • The Vella Group hosted students from Manchester Young Lives at its Trafford Park site recently, raising awareness of the career options within the industry. It has now offered one student a work placement.
  • Southside ARC has achieved carbon neutral PAS-2060 certification.
  • Komoo has cut the ribbon on its 13th site. Based in Huddersfield, the site will be managed by Cheryl Craven. Further sites are expected to be opened this year.
  • Crash Care Centre Hitchin has secured BS10125 certification.

Industry News

ARC360 introduces inaugural breakfast Think Tank

ARC360’s first online Breakfast Think Tank took place recently, when more than 20 leading figures from across the vehicle incident repair sector met to share their views on the year ahead.

The Think Tank invited the panel to share their thoughts on what lies ahead in 2024, and the overwhelming immediate concern was the continued challenge around people and skills across the sector.

ARC360 set to explore future technology impacts and solutions

Following up on last year’s highly acclaimed specialist electric vehicle (EV) event, ARC360 is back on Thursday 27 June to further explore just how technology is shaping the future of the industry. 

The event, which takes place on Thursday 27 June at the Manufacturing Technology Centre (MTC) in Coventry will canvass insights from across the sector and beyond in a bid to explore how the motor claims repair sector is transitioning towards a high-tech future, seeking insights from across the sector and beyond. 

ABI publishes plan to tackle insurance costs

The Association of British Insurers has published a 10-step roadmap intended to tackle rising insurance costs for drivers.

As part of the 10-step roadmap, the ABI will focus on greater transparency around insurance costs to support better customer decision-making. It will also try to mitigate the rising costs of vehicle thefts by working with the police to aid in the recovery of stolen vehicles.

Cap hpi predicts continued growth

Cap hpi’s latest car market overview has reported a strong start to 2024, with car sales up eight per cent in January to 142,876 units. Used car demand was also strong in both January and February, with values rising slightly in February for the first time in a year.

It is predicting continued growth through March.

HORIBA MIRA joins Euro NCAP network

Euro NCAP has welcomed HORIBA MIRA to its network of safety and assessment centres.

Expanded accreditation means the HORIBA MIRA laboratory is now recognised as an official site for active safety system testing on passenger cars and light commercial vehicles. 

ABI to publish AI governance guide

The Association of British Insurers (ABI) is working with experts to produce a guide to responsible AI innovation.

Focused on consumer outcomes, the first sector-specific guide will set out how insurers and those in the long-term savings industry can work within the UK government’s five principles around accountability, transparency, fairness, safety, contestability and redress.

Join the team for Plunky’s All Stars last game

The last ever Plunky’s All Stars charity football match will kick-off at the Football Development Centre in Norwich at 6.30pm on 28 June.

The match is being held to raise awareness around mental health after fireman Carl Mills took his own life two years ago.

Ben makes great progress with Race Across Britain

Ben’s new fundraising challenge, Race Across Britain, has raised more than £100,000 for the automotive charity.

The LKQ-sponsored challenge took place from 26-28 February and saw 27 teams of two complete the 1,300-mile journey without smart phones and limited by a strict budget.

WorldSkills open for entries

WorldSkills is inviting entries for its 2024 National Competition.

Regional competitions will take place over the next seven months across 49 skills before the National Finals take place in Manchester from 18-22 November.

UK production on the increase in 2024

UK car production began 2024 on the front foot with a 21% rise to 82,997 units in January.

Meanwhile, the UK commercial vehicle (CV) production grew by 26.9 to 11,756 units, marking the strongest January in 16 years.

SYNETIQ celebrates fifth birthday

SYNETIQ has thanked its customers, clients and colleagues as it celebrates its fifth birthday.

Apple scraps EV plans

It has been reported that Apple is abandoning plans to develop an electric car. Reports claims the news was announced during an internal team meeting this week, with focus instead shifting to generative AI projects.

VM News

VWG UK signs battery recycling deal

Volkswagen Group UK has signed an agreement with Ecobat tocollect and recycle EV batteries and battery materials from dealers, distributors, and end-of-life recycling centres.

Volvo launches new accident alert feature

Volvo has unveiled a new safety feature, Accident Ahead Alert, that warns drivers of accidents on the road in front of them by using real-time data from traffic management centres.

Stellantis sets date for Mobility Forum

Stellantis has announced that its second Freedom of Mobility Forum will take place on 3 April. The live online debate will feature five industry experts, addressing: “How will our planet accommodate the mobility needs of eight billion people?”

MG launches advanced hybrid supermini

MG has unveiled its new hybrid supermini, the MG3, which features advanced ADAS systems including Lane Keep Assist with Lane Departure Warning System, Adaptive Cruise Control, Forward Collision Warning, and Traffic Jam Assist.

Fisker reveals challenges and opportunities

Fisker’s latest financial report has revealed substantial ‘real world’ challenges around suppliers, interest rates and skills, and warns that additional investment will be crucial to secure its future.

However, it shifted to a dealer model at the end of 2023 and is hopeful of agreeing a deal with a large vehicle manufacturer that could include investment, joint development of EV platforms, and manufacturing.

Polestar secures substantial funding

Swedish EV manufacturer Polestar has secured £750m in additional funding. Investment was led by 12 leading international banks including BNP Paribas, Natixis, Standard Chartered, BBVA, HSBC and SPDB.

JLR ditches agency model plans

JLR is reported to have cancelled plans to move to an agency model and will refocus efforts on its franchised model.  

It had intended to move to a ‘direct to consumer’ model this year but has abandoned the plan due to ‘internal and external’ challenges.

MINI starts major production drive

BMW Group has announced that the first all-electric version of its MINI Countryman has rolled off factory lines at its Leipzig plant. It aims to produce 350,000 units each year.

People

  • esure Group has appointed Dawn Mardsen as Head of Claims Supplier Management and Engineering Services.
  • Jamie Smithyes has started his new roles as Director and Founder of Smooth Vehicle Logistics and Recovery and Director and Founder of H&RJ Investments and Consultancy for Steer London.
  • Accident Credit Group has appointed Amy Dowle as Business Development Manager.
  • Shane Whiten has started a new role as Assistant Manager at Steer Automotive.
  • Avant has appointed Lungelwa Nteleko as Programme Support Executive.
  • Europcar Mobility Group UK has appointed Jonathan Brownhill as Business Development Director within its insurance specialist team.
  • James Onions has joined GSF Car Parts as Marketing and Communications Director.

More Insights

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

ARC360 introduces inaugural Breakfast Think Tank

ARC360’s first online Breakfast Think Tank took place recently, when more than 20 leading figures from the across the vehicle incident repair sector met to share their views on the year ahead.

The session featured contributions from a panel of experts from vehicle repair, vehicle manufacturing, insurance, training and mobility.

The Think Tank invited the panel to share their thoughts on what lies ahead in 2024, and the overwhelming immediate concern was the continued challenge around people and skills across the sector.

With the average age of technicians in their late 40s, it was suggested that the industry had to ‘get serious’ about raising awareness to younger people and other potential candidates outside of the sector of the fulfilling and varied career paths available within automotive repair.

Attracting the next generation of talent has to be a priority for all stakeholders, it was agreed, with a far more collaborative and targeted approach instead of individual businesses operating in siloes.

“We’re not bringing people in from outside the industry,” said one panellist. “We’re all vying for the same candidates and just taking skills off each other. Every sector is facing a similar challenge, but we need to start competing with other industries rather than each other.”

It was also suggested that greater support for independents was needed, with some reluctant to take on apprentices due to limited time, financial resource and unclear futures ie exit Vs investment. There is also a ‘fear’ among many that their efforts will be wasted with apprentices either dropping out or taking their skills to a higher-paying competitor.

However, a lack of new talent entering the sector is only one part of the puzzle. There is the additional and arguably more immediate challenge in meeting existing demands and productivity levels with a limited pool of skilled resource.

“Apprenticeships are obviously crucial going forward,” said one panellist, “but they won’t address the skills challenges we face now and in the next two or three years.”

The next Breakfast Think Tank will take place in March and continue its progressive discussions with people and skills as an ongoing ‘anchor’.

ARC360 is supported by Corporate Partners: BASF, CAPS, Copart, Entegral, Enterprise, Mirka, Nationwide Vehicle Assistance, S&G Response, Solera Audatex; along with Partners: Gemini ARC, Repairify, Prasco; and Associate Partners: Thatcham Research and Trend Tracker.

To find out more about ILC’s New Generation in Claims event – closely aligned to the discussion during the inaugural ARC360 Think Tank – click here or to find out how to become an ILC New Generation Claims Ambassador email liane@iloveclaims.com

More Insights

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

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Associate Partners

Steer Group celebrates apprentice skills

Steer Group hosted its final repair and refinishing Apprentice Skills competition last week at EMTEC Colleges and 3M.

Apprentices took part in the competition ahead of their end-point assessments and in preparation for potentially taking part in the IMI World Skills. 

The Apprentice Skills competition was introduced to raise standards, boost confidence, hone problem-solving abilities, and enhance planning and time management skills.

Judges included Andy Geary, LKQ, Chris Colton, 3M, Karl Smith, Stanners Equipment, Jim Swann, Steer Automotive Group, Kieron Woolgar, Thatcham Research, Michael Massey, 3M, Paris Asquith, Steer Automotive Group, Robert Smith, Axalta, and Satpal Thamu, Emtec College, with the overall winner to be announced next month.

Head of Academy and Organisation Development Steve Hoe said, “Everyone involved with the competition noted the apprentices’ outstanding attitudes and their demonstration of high-level skills, making the scoring incredibly tight. All our apprentices gained valuable insights, with experienced judges providing feedback after every task. We were very pleased with how it went and can’t wait to do it all over again.”

More Insights

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

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Associate Partners

ARC360 News Round-Up – Friday 23 February 2024

Bodyshop briefs

  • Porters Bodyshop has successfully passed its Volkswagen Audi Group audit with a score of 98%.
  • L&I Eaton ARC has acquired Brooklands Autobody Lincoln South.
  • D Gawthorpe ACR has been appointed to the Ford Certified Collision Network.
  • The Pennings Group recently hosted colleagues from Collision Experts Ireland, demonstrating its industry-leading technology and solutions.
  • Fix Auto Lichfield owner Andy Johnson will take part in the 3,000km Panda Raid charity drive across the Moroccan desert to raise funds for Carter The Brave, which has been set up to raise money for the Oncology Ward, Clinic and Research department at Birmingham’s Children’s Hospital.

Industry News

ARC360 introduces inaugural Breakfast Think Tank

ARC360’s first online Breakfast Think Tank took place this week, when more than 20 leading figures from the across the vehicle incident repair sector met to share their views on the year ahead.

The session featured contributions from a panel of experts from vehicle repair, vehicle manufacturing, insurance, training and mobility.

Monthly Key Metrics

Trend Tracker’s latest monthly update has revealed that repair cost increases are still higher than inflation, but the rate of increase has slowed to six per cent year-on-year.

Cycle times are reducing although lead times are longer than this time last year, while repair volumes in January were four per cent higher than January 2023.

BASF signs sustainability partnership with INEOS

BASF’s Coatings Division has signed a strategic agreement with INEOS Automotive to develop sustainable vehicle body repair and paint refinish solutions. The partnership also incorporates product supply, shared expertise and training.

New data sees EV myths go up in smoke

Salary sacrifice specialist Tusker has analysed data from its fleet of more than 30,000 electric vehicles and found that they are 20 times less likely than petrol or diesel cars to catch fire.

EV training on the charge

New analysis from the IMI has found that 22% of technicians, or 55,000, are now EV qualified.

This is higher than anticipated, and the IMI has now revised its projection of when the industry will experience a skills gap in this area from 2029 to 2032.

Inclusion starts at the top

Business leaders need to set the standard to create a culture of inclusivity within their companies.

According to Rachel Clift, Health and Wellbeing Director at automotive charity Ben, those at the top of the organisation play a critical role in developing a workforce that is engaged, diverse and inclusive.

Industry interview: Adrian Furness, Managing Director, Motor Repair, Activate Group

Adrian Furness has a unique perspective on the challenges facing automotive claims, having worked on both sides of the sector.

Here, he shares his views on the key issues impacting the industry and explains how Activate Group helps to overcome them through its expanding portfolio of services.

GSF Car Parts attracting industry acolytes

GSF Car Parts, one of the UKs leading suppliers of car parts to the independent aftermarket, is establishing a notable leadership team with some of the industry’s most prominent names coming on board.

Founder and Non-Executive Chairman Sukhpal Singh Ahluwalia is joined by CEO Steve Horne, Alistair Preston, Paul Wright, Lee Forty, David Bevan, Chris Barella, Martin Gray, Bill Stimson and Adam White.

Best face forward

BASF subsidiary TrinamiX, a pioneer in biometric face authentication, has launched its next generation of Face Authentication. Developed alongside Continental, the solution enhances vehicle security by offering both external and internal face recognition.

IMI calls for urgent skills focus

The Institute of the Motor Industry has urged the Chancellor Jeremy Hunt to focus on electric vehicle skills training in his Spring Budget.

It says that consumer incentives are not enough to secure a successful EV transition.

PartsXCHANGE reaches 600 milestone

NBRA supplier member PartsXCHANGE has achieved the significant milestone of serving 600 bodyshop users.  

The company supplies preowned genuine unused and used parts to repairers across the UK.

Plunkys All Stars 2024

The final Plunky’s All Stars charity football match will take place at Norfolk FA’s Football and Development Centre, Bowthorpe Park in Norwich, on 28 June.

The match is fundraising for three charities: Norfolk and Waveney Mind, the East Anglian Air Ambulance and The Fire Fighters Charity.

To donate or find out more, please email stephen.plunkett@eu.lotuscars.com

HEVRA adds Dacia to portfolio

HEVRA has added Dacia to its portfolio of more than 40 supported electric and hybrid vehicle brands.

The company’s database now offers technicians the latest repair and maintenance information across a range of 361 models.

Lloyds sets £450m aside for FCA investigation

Banking giant Lloyds has set aside £450m to cover the potential cost of an FCA investigation into car finance deals.

The FCA launched an investigation last month into whether car buyers overpaid as a result of high interest rates, which could have been set to raise commissions for brokers.

Employers obligated to manage the menopause

New regulations from the Equality and Human Rights Commission means employers are now legally obligated to support colleagues going through the menopause.

The help organisations meet their obligations, automotive charity Ben offers four different training courses aimed at supporting both employers and employees.

NVIDIA develops the ‘simulated’ world

NVIDIA has unveiled Omniverse, which used AI and digital technology to enable its automotive partners to ‘build’ factories and ‘manufacture’ new vehicles in simulation before any physical development begins.

This enables them to test efficiencies and validate new solutions such as ADAS.

VM news

Stellantis to begin EV production in Luton

Stellantis will manufacture all-electric vans at its Luton site from the middle of next year. It will produce the Vauxhall Vivaro Electric, Peugeot E-Expert, Citroën ë-Dispatch and Fiat E-Scudo, becoming the second Stellantis UK site producing EVs after Ellesmere Port.

Volkswagen and Mahindra enhance EV agreement

Volkswagen Group has signed a supply agreement on components of its MEB for Mahindra’s purpose-built electric platform INGLO.

The deal, which also includes the supply of electric parts, underpins the two companies e-mobility collaboration.

Ford unveils new propulsion centre

Ford has unveiled its new £24m Propulsion Development Laboratory at its Essex-based UK headquarters. 

Situated at the Dunton Campus’ research and development centre, the site comprises eight vehicle-size rooms capable of testing electric power units and propulsion systems

Porsche adds E-Hybrid variants

Porsche is expanding its Panamera model range with the 4 E-Hybrid and 4S E-Hybrid variants, offering 59 miles electric range.

Volvo standardises EV names

Volvo Cars is renaming and standardising its fully electric cars. The XC40 Recharge and C40 Recharge models are renamed to EX40 and EC40 respectively to align with its other models, the EX30, EX90 and EM90.

People

  • A1 ADAS Solutions has appointed Matt Hume as its UK sales manager.
  • Autotech Group has appointed William Charsley and Alana Fuller as Trainee Recruitment Consultants. Meanwhile, Darren Dowling has joined as Client Services Director, Declan Gleghorn has been appointed Marketing Executive, and Colin Hankey has been named Business Relationship Manager. Other appointments include Chris Haber, Automotive Technical Trainer, Natalie Hodgson, Marketing Director, Finn Molloy, Specialist Headhunter, Pavithra Shankar, Business Data Analyst, Barry Williams, Business Relationship Director, and Ivan Zabolotny, Admin and Sales Apprentice.

More Insights

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

Inclusion starts at the top

Business leaders need to set the standard to create a culture of inclusivity within their companies.

According to Rachel Clift, Health and Wellbeing Director at automotive charity Ben, those at the top of the organisation play a critical role in developing a workforce that is engaged, diverse and inclusive.

She said, “Like all workplace initiatives, engagement at a senior level is paramount. Senior leaders should understand and be able to define what being inclusive means and live by this day to day. Without this, developing an inclusive workplace just won’t happen.”

She also encouraged businesses to embrace diversity when it comes to individual characteristics, values, beliefs, experience, backgrounds, preferences, and behaviours, and to constantly focus on ‘employee experience’ to enhance engagement and foster a sense of belonging and community.

Rachel said, “The employee experience also includes encouraging openness; welcoming and pro-actively seeking people’s thoughts, feedback and ideas; helping them build personal skills or introducing the right forums for those who may not be able to do this, to really enable a contribution by all.”

She concluded, “It’s key to make inclusion an intentional habit for everyone, meaning that employees are reminded of this on a frequent basis and it becomes part of the organisation’s DNA.”

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ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

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ARC360 News Round-Up – Friday 16 February 2024

Bodyshop briefs

  • Activate Group has opened a new bodyshop in Hampton, London, taking its number of owned UK repair centres to 10.
  • Fix Auto UK has revealed that TV star Fred Sirieix, former Sainsbury’s CEO Justin King and corporate finance expert Rex Green will be the keynote speakers for this year’s National Conference, taking place on 8-9 May at The Vox Conference Centre in Birmingham.
  • D Walton has set its sights on being carbon neutral by the end of 2024.
  • R H Bodyworks has passed its BSI audit and has now transitioned to the new BS10125:2022 standard.
  • FMG Repair Services Bristol has secured BS10125 certification at its new site.
  • Komoo Sheffield has passed a stage 2 audit and received a positive recommendation for the new BS10125:2022 standard.
  • Steer Automotive Hexham has transitioned to BS10125:2022.

Industry News

The Dawning of a New Era

Lotus is a name synonymous with performance sports cars. From a rich heritage in Formula 1 to appearances on the ‘big screen’, Lotus has been at the cutting edge of vehicle innovation for 75 years.

The business is now transforming itself as part of its Vision80 plan, which will not only see it become one of the first all-electric vehicle (EV) performance car manufacturers, but also offering luxury tech-focused lifestyle vehicles and increasing its global presence.

Here, we catch up with Steve Plunkett, Lotus Cars’ Global Bodyshop Programme Manager, to find out how the business is getting set to satisfy insurer and customer requirements across the world.

Adapting to the ADAS age

ARC360 partnered with Repairify recently to host a roundtable event, focused on the growing influence and subsequent challenges and opportunities around advanced driver-assistance systems (ADAS).

The roundtable saw experts from all corners of the sector meet at The Midland Grand Dining Room, London to consider the impact ADAS is having on the industry, both from a repairer and insurance perspective.

Copart announces Peterlee expansion

Online vehicle remarketing and recycling specialist Copart is expanding its Operation Centre in Peterlee, County Durham.

The expansion will increase the site to 30 acres with a capacity for handling upwards of 38,000 vehicles a year.

Thatcham Research unveils AiQ data platform

Thatcham Research has unveiled its new automotive intelligence platform, AiQ, which will deliver relevant, timely and data rich insurability content to members.

Content includes research on new vehicles, car parc composition and aggregated repair costs.

Government calls for urgent EV roadmap

A new government report on electric vehicles has called for ‘urgent changes’ if the UK is to meet its net zero emissions targets.

Published by the House of Lords Committee, the Environment and Climate Change Committee’s EV strategy: rapid recharge needed report highlighted that barriers still exist around cost and public charging.

NWVA scores with West Ham United

Nationwide Vehicle Assistance has recorded a promotional video with stars of the West Ham United FC first team.

The video is hosted by The Apprentice star Tom Skinner, who asks the three players a series of questions while they safely strap a vehicle to one of NWVA’s recovery trucks.

SYNETIQ underlines sustainability credentials

SYNETIQ has been awarded Gold Carbon Literate Organisation (CLO) status from the Carbon Literacy Project.

Gold status recognises that more than 50% of colleagues have completed industry-specific Carbon Literacy training and are certified as Carbon Literate.

It has also announced a new partnership with clean technology group Altilium to recycle EV batteries from cars that have been written off.

Consolidation continues within National Windscreens

National Windscreens’ largest member Cary Group has completed the acquisition of the second largest member, J Huggins and Son. This consolidates 95% of National Windscreens’ fitting and calibration centres.

IMI campaign breaks five-million barrier

An IMI campaign to promote the industry has achieved more than five million impressions and 35,000 conversions in just three months.

The More to Motor digital campaign was launched across multiple platforms in September last year.

Cogent Hire joins NBRA supplier list

The NBRA has announced that Chorley-based credit hire company Cogent Hire has joined its supplier list as a non-fault partner and EV mobility specialist.

Silverlake opens the door for Steer apprentices

Silverlake Automotive Recycling is supporting Steer Automotive apprentices by supplying reclaimed door panels to help their continued training and development.

Carwow announces Autovia acquisition

Online car marketplace Carwow has acquired automotive media company Autovia, which reaches over 15 million car owners, buyers and enthusiasts every month through its print and digital titles.

HGVs gather momentum

Demand for new heavy goods vehicles (HGVs) grew for the second year running with UK registrations up 13.5% to 46,227 in 2023, according to the Society of Motor Manufacturers and Traders (SMMT).

Meanwhile, the new bus, coach and minibus market grew by 44.6% to 4,932.

Farécla updated website now live

Farécla has unveiled its newly redesigned website, which features an advanced and intuitive Solution Finder and eShop to help bodyshops find and secure relevant products.

VM news

EVs drive Stellantis growth

Stellanis has reported that across the group battery electric vehicle sales grew 21% last year, while light electric vehicle sales increased by 27%. To drive further growth, it plans to launch 18 new BEVs in North America this year.

Meanwhile, CEO Carlos Tavares has warned that cutting EV prices regardless of the reality of costs could lead to a race to the bottom and result in an industry ‘bloodbath’.

Addison Lee accelerates EV switch with VWG

London private hire and taxi firm Addison Lee has added 600 new Volkswagen Multivan hybrid vehicles to its fleet, which already includes more than 1,000 all-electric Volkswagen ID.4’s, and 400 Audi A6 low-emission vehicles.

The Multivans will replace diesel people carriers.

GM expands Super Cruise network

GM has added thousands of LiDAR-mapped highways to its Super Cruise road network in North America.

GM Super Cruise is ‘the first true hands-free driver assistance technology for compatible roads’. Drivers can now benefit from the ADAS technology on more than 750,000 miles across America and Canada.

JLR invites new apprentices

JLR has increased its 2024 apprenticeship intake by 50, meaning there are 350 places available this year.

Candidates with A-level maths, BTEC and T-Level qualifications are now being invited to apply.

Bright future for Porsche Panamera

Porsche has unveiled a new colour programme for its Panamera saloon, including blue metallic, ice grey metallic, Lugano blue and Madeira gold metallic.

People

  • Finance Director at Fix Auto Mid Devon and Newton Abbott Alena Woolacott will join Automotive 30% Club’s next Inspiring Conversation, themed Invest in Women to Include the Female Customer,’ which will take place on 6 March.
  • Pro-Align has appointed Kasia Rzepka as new Head of Operations.
  • Kumho Tyre UK has appointed Tim Dougherty as TBR National Sales Manager.

More Insights

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

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ARC360 News Round-Up – Friday 9 February 2024

Bodyshop briefs

  • KC Autos Northwich has achieved the BS10125:2022 standard.
  • Komoo Sheffield is celebrating after passing its BSI Kitemark audit.
  • Witham-based Nova Automotive Group is now open, handling both passenger and commercial vehicles.

Industry News

EU considers limiting repairs to old cars

A number of news sources have reported that the European Union is considering restricting repairs to cars over 15 years old as part of a plan to phase out older, more polluting vehicles.

The proposal, which has not been ratified, would form part of the Fit for 55 initiative, which aims to reduce net emissions by 55% by 2030.

It’s understood that older vehicles with significant damage to engines, transmissions, brakes or steering would fall under a ‘residual vehicle’ category, which would bar them from repair.

Trend Tracker report now live

Trend Tracker has published its comprehensive UK Motor Claims and Body Repair Report 2023-24.

The 266-page report includes the latest data, trends and analysis from across the motor claims and body repair sector.

Industry targets new talent during National Apprenticeship Week

The automotive industry has rallied to support National Apprenticeship Week, with businesses from all sectors promoting the sector to the next generation through a range of initiatives and events.

At the Nottingham College Apprenticeship evening, both Michael Golding, Network Manager at LV, and Managing Director of Gemini Accident Repair Centres Dave Sargeant were on the AutoRaise stand discussing automotive career opportunities to students and parents.

Elsewhere, Autocraft Group apprentices are on respected manufacturer programmes such as Volvo and VWG, Steer Automotive Group has recently unveiled its first ever Apprentice Skills Competition, which will continue throughout February, while The Vella Group has recognised the 29 apprentices on its books.

EY forecasts further growth for UK automotive

EY UK is predicting another strong year of growth in the new car market, after the Society of Motor Manufacturers and Traders reported that sales grew a further 8.2% in January to 142,876 registrations.

David Borland, EY UK & Ireland Automotive Leader, said, “While the new year will undoubtedly present economic and regulatory challenges, the market is showing robust momentum as it heads into 2024 with further volume increases forecast for the year.

Repairify offer proves a huge hit

Repairify’s offer of free remote services for three months has saved bodyshops thousands of pounds since it was announced at the end of December, with hundreds of free jobs already undertaken.

The offer was introduced to support repairers amidst rising operational costs.

Sustainability a key focus for 2024

Solera APAC Managing Director Chris Iacovou has highlighted the key challenges facing the sector this year.

Talking to Digital Nation alongside other industry leaders, he said consumer demand and regulatory pressure would ramp up the focus on sustainability. Other issues addressed included enhanced cyber security, ethical use of AI, and digital skills.

TGSS formed after management buyout

Key figures in the sector have come together to launch telematics solutions provider Trak Global Security Solutions (TGSS).

TGSS has been created following a management buyout of the IMS stolen vehicle recovery division by former commercial director Dave Turnock and entrepreneur Andy Christopher.

Dave Shepherd has been appointed Chairman, while Alan Cottrill and Mark Ward have joined as non-executive directors.

Pricing tool dedicated to dealers released

cap hpi had developed a new tool to support dealers price optional extras on used vehicles. Its Options Value tool is available free to subscribers in the Valuation Anywhere product.

Silverlake supports Ukraine with first aid kits

Silverlake is partnering with charity UK Sunflower Aid to support refugees in Ukraine.

It is sending recycled vehicle first aid kits to the country as well as fuelling all the vans needed to transport them there.

To date it has collected and shipped over 1,500 first aid kits from its Sheffield site.

Strong start to 2024 for car sales

New car registrations grew for the 18th month in a row in January, rising 8.2% to 142,876 units.

The Society of Motor Manufacturers and Traders also reported that the month saw the one millionth electric vehicle sold in the UK, with 20,935 BEVs registered, a rise of 21%, taking the overall total since records began to 1,001,677.

SYNETIQ set for BTCC grid

SYNETIQ has entered a new team to compete in the British Touring Cars Championship.

Called ‘LKQ Euro Car Parts with SYNETIQ,’ the team will consist of two additional cars racing alongside the Toyota Gazoo Racing UK effort under the Speedworks banner, with two-time Independents’ laurel winner Josh Cook confirmed as one of the drivers.

Used car sales enjoy robust sales year

More than seven million used cars were sold in the UK last year as the market increased by 5.1%, or 351,915 units, from 2022.

The Society of Motor Manufacturers and Traders (SMMT) also reported that used EV sales nearly doubled through the year, rising by 90.9% to a record 118,973.

A year in review

Research carried out by sopp+sopp has found that 41% of bodyshops said staffing was among their biggest challenges last year.

It also found that repair times had risen to an average of 42 days on average by September, while 40% of repairers said that delays in parts sourcing had impacted one in five jobs.

GLASS provides transparency

BASF has unveiled a new tool which enables businesses to measure the carbon footprint and associated costs of their paintshops.

GLASS, which stands for Global Life Cycle Assessment of Automotive Surface Solutions, covers the entire value chain from raw material extraction via pre-treatment to clearcoat as the final step of the coating process, enabling customers to optimise costs and performance, and ecological footprint. 

Thatcham Research renews call for EV battery collaboration

Thatcham Research has welcomed the House of Lords report, ‘EV strategy: rapid recharge needed,’ which has called for “the introduction of a cross-industry battery health testing standard… to provide clarity around the condition of an old or damaged battery.”

Thatcham Research has now renewed calls for the industry to work together to reduce the cost of battery repair or replacement.

A1 ADAS Solutions set for ADAS growth

A1 ADAS Solutions is gearing up for further growth in mobile ADAS calibration, diagnostics, and programming, after demand for services from its fully-equipped fleet of vans rose substantially last year.

Iain Molloy, Managing Director, said, “By 2030 it’s also estimated 44% of cars will have level 2 autonomy. This makes ADAS is a real growth area, not just for us, but for our bodyshop customers too.”

ITAS introduces updated Honda training

ITAS has updated its two-day Honda Body Structure collision repair course.

The updated course addresses changes in construction, vehicle technology and subsequent collision repair and panel replacement procedures.

Headlight partnership shines the way forward

General Motors is partnering with Llink Technologies to produce and sell remanufactured headlights. The collaboration will offer dealers and customers greater choice in headlamp replacement.

AutoCommercial unveils online platform

A new online platform for buying and selling automotive businesses and properties has gone live. AutoCommercial has been unveiled by MTBN and offers full buyer and seller confidentiality.

VM news

EV skills in the spotlight

Thatcham Research Chief Executive Jonathan Hewett had addressed the role of insurers in supporting the EV switch.

Speaking with Stephen Linklater, Claims Director at Ageas UK in the first episode of Insured Insights, he stressed the importance of having specialist staff able to repair EVs safely and the growing need to reuse damaged EV batteries.

BYD Seal U spotted on UK shores

BYD Europe has launched the BYD SEAL U, an electric SUV offering a range of more than 300 miles on a single charge.

BYD sold more than three million units worldwide last year and Thatcham Research helped prepare the UK aftermarket for rising sales from the Chinese manufacturers by hosting a two-day product showcase recently.

People

  • Finance Director at Fix Auto Mid Devon Alena Woolacott has been named 2024 Inspiring Automotive Women Award.
  • Vertu Motors has appointed James Ousby as VDA at its Exeter site.
  • Henry Angus has started a new position as Client Manager at BSI.
  • Matthew Coles has been appointed Group Parts Manager at Komoo.
  • RWC Training has appointed James Haydon as Training Manager.
  • AkzoNobel has appointed Kristy Clyde as Regional Sales Manager – South.

More Insights

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

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Industry targets new talent during National Apprenticeship Week

The automotive industry has rallied to support National Apprenticeship Week, with businesses from all sectors promoting the sector to the next generation through a range of initiatives and events.

At the Nottingham College Apprenticeship evening, both Michael Golding, Network Manager at LV, and Managing Director of Gemini Accident Repair Centres Dave Sargeant were on the AutoRaise stand discussing automotive career opportunities to students and parents.

Meanwhile, Gemini’s reputation for supporting new talent was underlined when it won the ‘Learning and Development’ category at the Insurance CX Awards 2024.

Elsewhere, Autocraft Group emphasised its commitment to developing fresh talent. The group has five apprentices at the moment, with workshop apprentices on respected manufacturer programmes such as Volvo and VWG.

Also nurturing new skills is Steer Automotive Group. Its apprenticeship theme this year is ‘Skills for Life’ and the group has recently unveiled its first ever Apprentice Skills Competition, which will continue throughout February.

Meanwhile, Vella Group Technical Training Manager Allan Wareing has highlighted the opportunities provided by the multi-skilled apprenticeship programme he leads. The Vella Group currently has 29 apprentices on its books.

More Insights

ARC360 News – Friday 16 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Vehicle Repair | vehicle sales | Words

16-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners