Category: Training

Bodyshop briefs

• Fix Auto UK has announced that K&R Coachworks has joined its network and will now operate as Fix Auto St Albans.

• Croydon-based Kudos Bodyworks has become an NBRA member.

• Coachworks Renovations has taken another step towards sustainability by buying zero carbon electricity.

• Custom Coachworks has cut the ribbon on a third bodyshop, situated in Burgess Hill.

• Evolution Repair Group has signed an agreement with Accident Credit Group to support further growth.

• Summers Accident Repair Centre in Ashford has been appointed as a Lotus approved bodyshop.

• Walton Accident Repair has secured manufacturer approval from Toyota and Lexus.

• Ipswich Accident Repair Centre has been awarded an Enterprise Customer Service Award, achieving a World Class Quarterly Net Promoter score for Customer Repair. 

Red Sea instability causing knock-on effects

The NBRA has warned of increased parts supply disruption and rising costs within the UK repair sector as a result of instability in the Red Sea.

ARC360 Partner, Prasco UK has said its customers are unlikely to be affected by the situation even though the Doncaster-based parts supplier is experiencing rising shipping costs and up to a two-week delay in receiving goods because of the escalating problems. 

Repair costs creep up in December

Average repair costs rose to over £2,900 in December, a six per cent increase on the same month in 2022, according to data released by Trend Tracker.

It found that with the Christmas break, the number of repairs in the month fell from November tracking at 97% of the total number of repairs in December 2022.

Tech challenge

New technology presents the greatest opportunity to the industry, according to an ARC360 exclusive interview with Ben Routh, Apprentice Repair Technician, Activate Accident Repair, Leeds.

Entegral unveils Bodyshop 360

Entegral has released Bodyshop 360, a mobile app that enables bodyshops to leverage their own data to make quicker and better decisions.

Copart continues expansion

Vehicle remarketing and recycling specialist Copart has announced two significant developments with expansion of its Sandtoft ‘Super Centre’ and its new Operation Centre in St Helens.

Sandtoft sees the acquisition of an ex-IAA/Synetiq site of 20 acres which adjoins the 65 acres of land added recently, creating the largest Copart ‘Super Centre’ in the UK.

Meanwhile, capacity in the North West has increased by 50% with a new 16-acre Operation Centre in St Helens.

Warning signs despite strong sales

EY UK & Ireland Automotive Leader David Borland has warned of difficult times ahead for EV sales. The new car market increased by 9.8% in December while LCVs sales surged by 36% in the month, but BEV sales slowed in both November and December.

Meanwhile, rental firm Hertz is selling about 20,000 EVs from its US fleet due to falling demand.

BASF signs EV battery deal with Stena

BASF has signed a black mass purchase agreement with Stena Recycling as part of a broader collaboration to develop electric vehicle battery recycling solutions.

Mirka delivers top tier sanding solutions

Mirka has underscored its status as quality supplier of sanding solutions to Tier 1 suppliers of automotive industry. Tier 1 suppliers deliver body parts which match the quality and surface perfection of the complete vehicle.

SYNETIQ announces new EV battery partnership

SYNETIQ is collaborating with clean-tech innovator Allye Energy to focus on the sustainable transformation of end-of-life EV batteries.

The partnership will focus on repurposing battery packs for MAX Battery Energy Storage System (BESS), which SYNETIQ will provide through its many industry agreements.

FCA takes immediate motor finance measures

The Financial Conduct Authority is conducting a review of historical motor finance commission arrangements and sales as a result of rising customer complaints.

It has paused the eight-week deadline for motor finance firms to provide a final response to relevant customer complaints for 37 weeks, while customers will also have 15 months to refer complaints to the Financial Ombudsman rather than six months.

Indasa unveils new mixing system

Indasa Abrasives has launched a new two-part Mixing System which helps technicians maximise productivity by mixing and applying paint more easily.

Positive outlook for sales

Cox Automotive Europe is predicting that new vehicle registrations this year will grow 6.1% to 2.02 million units, while used car sales will surge to nearly 7,4 million.

Innovations in the pipeline

Business Development Manager at GT Motive Steven Hames is predicting a wave of new cloud-based innovations this year, based on customer feedback and requests.

Autoglass joins YPO framework

Autoglass has enhanced its sustainability credentials by joining the YPO Vehicle Glass Repair and Replacement Framework.

This comes after several green initiatives, such as opening three solar-panelled modulars that operate entirely off-grid, operating a repair-first strategy where possible, and recycling 100% of the glass waste it generates.

Storm celebrates ISO 9001 certification

Storm Auto Services has announced it has secured the management standard ISO 9001, which is required by many insurers.

IMI identifies key skills drivers

The IMI had identified the key issues that will drive a fresh focus on skills in the sector.

Its report, Driving Auto Forwards, believes increased manufacturing, a growing focus on diversity and sustainability, and new technology in vehicles will demand new skills.

ACG expands NBRA partnership

Accident Credit Group has announced it will be a Gold Supplier Partner to the NBRA in 2024.

As part of the agreement, ACG will work closely with the NBRA to deliver support and funding solutions to its members.

Ben highlights coaching support

Automotive charity Ben is highlighting how it can support colleagues in the industry make positive changes to their lives this year.

Its Coaching Service is available to anyone who is working or has worked in the automotive industry, and can support individuals in their careers, boost their confidence and even improve their lifestyle with better eating habits, self-care and work-life balance.

Bumper growth

Car servicing platform Bumper has secured £37m Series B funding to drive further growth. Supported by investors such as Autotech Ventures, Shell Ventures, JLR’s InMotion Ventures, Porsche Ventures and Revo Capital, Bumper has doubled in size every year since 2020 and now services more than 5,000 dealers.

Stellantis updates carbon footprint plan

The Stellantis Multi Brand Accident Repair Programme has worked with ECA Business Energy to update its PAS 2060 carbon footprint and management plan. It will now purchase carbon credits through the Net Zero Group this year.

Volvo unveils new sustainability targets

As part of its new sustainability ambitions, Volvo Cars has announced that by 2030 it plans to reduce its CO2 emissions per car by 75%, achieve 30% average recycled content across its fleet, and reduce water use in its operations by 50%.

People

• Andy Hamilton has started his new position as President and Executive Managing Director of LKQ Europe.

• Gary Smith has returned to Europcar Mobility Group UK & Ireland as Managing Director, a position he held from 2016 to 2020.

ARC360 Podcast 32: Mental Health Matters – Carl Norton, Regional Business Manager, Fix Auto UK

In this episode we speak with Carl Norton, Regional Business Manager at Fix Auto UK and, perhaps more relevant to today’s conversation, the man behind the network’s Mental Health First Aid programme – which has already surpassed training over 100 colleagues across the network.

The future in focus: Managing ADAS

The rise and rise of ADAS has placed a huge strain on skills in vehicle repair. With demand only growing, correct diagnostics and calibration is becoming absolutely critical to the sector.

Here, as part of ARC360’s Future in Focus editorial theme, Phil Peace, Managing Director (SVP) International, Repairify, considers the implications of widespread adoption of ADAS and how Repairify is helping to future-proof the industry.

Copart celebrates Carbon Literacy gold

To mark Carbon Literacy Action Day, Copart has announced that it has achieved a Carbon Literacy Gold Accreditation with over 50% of its workforce now certified.

The Carbon Literacy Project awards this accreditation to companies that maintain a substantial proportion of their workforce as carbon literate.

Government unveils ZEV Mandate targets

The Department for Transport has revealed plans to ensure all cars sold in the UK are zero emission by 2035.

The new Zero Emission Vehicle (ZEV) Mandate requires 80% of new cars and 70% of new vans sold to be zero emission by 2030, rising to 100% by 2035. Meanwhile, from next year, 22% of all cars sold must be zero emission.

NBRA/VBRA discuss pricing with GT Motive

The NBRA/VBRA has sought clarity from GT Motive around its pricing strategy for 2024.

It hopes to be able to share outcomes of its discussions with the wider industry to enable bodyshops to plan ahead for any potential price increases.

ACG appoints Budsworth as MD

Accident Credit Group (ACG) has named Ian Budsworth as new Managing Director.

Ian has been with the company for four years as Operations Director, leading the company through a period of significant growth.

SYNETIQ considers green parts inflation

Following up questions posed by delegates during October’s Exclusive Motor Claims Conference, SYNETIQ has addressed the availability and price of green parts as well as EV battery recycling.

Ben taps into Christmas spirit with new film

Ben is hoping a new short film will help it to raise upwards of £300,000 over Christmas for struggling families.

Based on supermarket TV adverts, the film uses the tagline ‘When you give a little, we can change a lot.’ and focuses on a family who are struggling to make ends meet.

It is now calling on those in the industry to share the film and donate as much as they can to help it provide life-changing support for automotive families.

Fix Auto UK welcomes RDB to network

Fix Auto will again operate in Luton after it was announced that RDB UK will join the network as Fix Auto Luton.

The business, owned by Hassan Khan, has moved into a new site in New Town Road and is on track to secure BSI 10125 accreditation.

Euro NCAP identifies new weight issues

Euro NCAP’s latest safety release has identified a worrying trend for heavier, more powerful cars that pose a greater risk to other drivers.

It reviewed the Volkswagen ID.7, the BMW 5 Series, Mercedes-EQ EQE SUV, BYD TANG, Kia EV9, XPENG G9, VinFast VF8, smart #3, BYD SEAL-U, Honda ZR-V, and the Hyundai KONA, with only three weighing less than two tonnes.

Gecko reveals EV repair times and costs

Gecko, a powerful alternative fuel vehicle data platform, has revealed that there were 940,687BEVs in the UK as of the end of November, with average repair times of 25 days and average costs at £2,591.

ADAS undervalued by more than half of drivers

A new IMI report, Understanding the Knowledge Gap, has revealed that only 47% of motorists see ADAS calibration as a vital job and only one in five can identify ADAS features in their vehicle.

Stellantis and Ample agree EV deal

Stellantis has announced a new deal with Ample that could enable EV drivers with depleted batteries to be back on the road inside five minutes.

As part of the deal, Stellantis will pilot Ample’s modular battery swapping solution, which includes swapping low batteries with a fully charged one.

BMW Group upgrades roadside assistance service

BMW Group UK is working with Allianz Partners to introduce 72 new state-of-the-art service vans as part of a major upgrade to its Roadside Assistance Programme.

National Windscreens announces ADAS exchange

National Windscreens invited 10 technicians from Sweden to its UK centres on a two-week knowledge sharing exchange with Cary Group.

Technicians shared ADAS experience and practices from both countries.

New car sales approach 2019 levels

The Society of Motor Manufacturers and Traders has reported that new car sales in November were just 96 units lower than the same month in 2019.

Its figures revealed that sales rose by 9.5% in November to reach 156,525 units, with growth driven by fleets, where registrations rose 25.4% to account for 93,049 units and 59.4% of the market.

Meanwhile, hybrid electric vehicles (HEVs) and plug-in hybrid vehicles (PHEVs) grew by 27.8% and 55.8% respectively, while the light commercial vehicle (LCV) market grew by 12.7% in November to 27,433 units.

Audatex responds to NBRA price queries

The NBRA/VBRA has been in close dialogue with Solera/Audatex about its proposed 8.5% price increases.

It said that Chris Wright, the Vice President for North Europe, has provided valuable insights into the decision, explaining that the company is navigating double-digit price rises of its own from industry suppliers.

Bodyshop Briefs

iRG Hereford has moved to a new location in Rother was industrial Estate. It completed the move over a single weekend.

Castle Coachworks has been named an approved repairer for American EV manufacturer Fisker.

Komoo Middlesbrough has achieved BS 10125:22 certification.

Ipswich Accident Repair Center has secured Tesla approval.

Doseley Motors has passed its BMW/MINI audit.

People

EV Bodyshops has promoted George Thurman from the role of Admin Manager to Business Development Manager.

Euro Car Parts has announced that Kevan Wooden will become CEO of the LKQ UK & Ireland group of companies. Current CEO Andy Hamilton will become Senior Vice President of LKQ and President and Executive Managing Director of LKQ Europe.

Sarah Hirst has been appointed Accident & Repair Services Director UK&I – Core &Volume -Davies Group.

The Institute of the Motor industry (IMI) has appointed both Julia Muir Hon FIMI, founder of the Automotive 30% Club, and Robert Forrester, Chief Executive and co-founder of Vertu Motors plc as Vice Presidents.