Gemini ARC celebrates apprentice success

Gemini ARC has recognised the successes of its rising stars at the company’s third annual apprenticeship awards held at the Manufacturing Technology Centre near Coventry.

The repair group has a proud history of supporting apprentices and has recently celebrated becoming an IMI Approved Centre.

Dave Sargeant, Managing Director for Gemini, said, “This is our third apprenticeship awards event, and what a celebration it was. The event celebrated our apprentices and the best newcomers to the accident repair industry. For the past six years, we have worked with over 100 apprentices to develop them, provide skills, and provide people with careers as well as the opportunity to further advance their skills with Gemini. A huge congratulations to all winners.”

The full list of winners is:

  • The ‘Emtec’ Award – Dwayne Harris (Caldicot)
  • Bright Beginner – Peter Minns (Spalding)
  • Most improved Multiskills Apprentice – Thomas Kay (Wakefield)
  • Most improved VDA Apprentice – Jacob Ray (Pensnett)
  • Best Mentor in MET – Daniel Kitching (Dudley)
  • Best Mentor in Paint – James Locke (Macclesfield)
  • Best Mentor in Panel – Jack Gittus (Telford)
  • Best Mentor in VDA – Jason Hesson (Telford)
  • Best in Paint – Lauren Noyce (Yeovil)
  • Best in Panel – Dwayne Harris (Caldicot)
  • Best VDA – Daniel Ward (Notts)
  • Star Apprentice – Gemma Bright (Redditch)
  • Going the Extra Mile Award – Durham Sewell (Wakefield)
  • The Mike Watts Apprentice of the Year Award – Cahal Robertson (Taunton).

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Cahal named Apprentice of the Year

Ezi Methods recognised the hard work and achievements of Gemini Taunton apprentice Cahal Robertson at the company’s third annual awards held at the Manufacturing Technology Centre near Coventry.

Cahal was awarded with the Mike Watts Apprentice of the Year award after recording more merits than any other apprentices and a distinction in his Multi Skilled Technician apprenticeship.

Ben Cardy, co-founder and Commercial Director for Ezi Methods, said, “We have long held a close working relationship with Gemini, watching how the business has developed its own apprenticeship programme has been a privilege and must be admired by our industry. The business is clearly reaping the benefits with its continual production line of new talented individuals who are the future of the business, repairers who will always need official Repair Methods.

“While every successful apprentice thoroughly deserves to be recognised, Cahal clearly showed his true passion for the industry. I am delighted we are able to help continue his journey with our small gesture.”

Dave Sargeant, Managing Director for Gemini, added, “This is our third apprenticeship awards event, and what a celebration it was. The event celebrated our apprentices and the best newcomers to the accident repair industry. For the past six years, we have worked with over 100 apprentices to develop them, provide skills, and provide people with careers as well as the opportunity to further advance their skills with Gemini.

“A huge congratulations to all winners and to Cahal Robertson for achieving his full apprenticeship with such high classification.”

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Apprenticeship Central launches new engagement service

Apprenticeship Central, the apprentice recruitment and retention specialist serving the automotive aftermarket, has launched ENSURE, a unique safeguarding service for businesses who employ apprentices.

With over two years’ working knowledge of helping support their existing employer clients with their apprentice strategies, Apprenticeship Central has a track record of working with young apprentices and reports that over 25% of those on its programmes have required some form of safeguarding support or guidance.

Through this activity, it has first-hand knowledge of the types of issues young people face in modern society and have a fully qualified team comprising of Morag Linwood and Mandy Gibson to deliver this increasingly important service.

Through ENSURE, the Apprenticeship Central team become the employer’s ‘Designated Safeguarding Lead’ and builds a trusted relationship with every apprentice in its care.

It deploys a range of proactive measures to regularly engage with the apprentices and is first in line if any issues arise that they need support with, both at work and in life.

In addition to becoming the employers Designated Safeguarding Lead, Apprenticeship Central authors all of the employers policies and procedures required when employing young people and apprentices.

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Apprenticeship demand on the increase

Apprenticeship Central has reported a large increase in businesses looking to take on apprentices this year.

Apprenticeship Central offers a comprehensive recruitment and retention outsource solution through three services: Recruit; Nurture; and Ensure.

It says demand has increased in single- and multi-skilled programmes, as well as those for VDAs.

Breaking it down, it has revealed that 55% of technical vacancies are for repair technician apprentices, 25% are for panel apprentices, 15% for paint apprentices and five per cent for MET apprentices.

Jake Watson, who leads the Recruit programme, said, “This year has seen a significant rise in our clients wanting to recruit young people across a whole range of apprenticeships. By far the most popular vacancies are for the known single-skill and multi-skill technical programmes but we are seeing increased interest in the VDA programme and we are also attracting candidates for parts and customer service apprenticeship/trainee roles too.”

He continued, “The key benefit of our Recruit programme is to give every candidate a personal experience, primarily though our online Pre Employment Programme (PEP). Because we are communicating with young people and because we are using a unique digital platform, we are creating a much bigger candidate pool than traditional methods and our candidates are fully engaged with the process.”

Company founder Bob Linwood added, “It’s absolutely clear though that there is a high level of interest from young people. It just goes to prove that the vehicle repair industry is a viable career path when many employers have traditionally believed it’s difficult to attract young people to the sector.”

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Gemini celebrates six of the best

Gemini Accident Repair Group has announced that six Vehicle Damage Assessor (VDA) apprentices have now become IMI-accredited.

They are Gemma Bright (Gemini Redditch), Daniel Ward (Gemini Nottingham), Jacob Ray (Gemini Pensnett), Luke Sargeant (Gemini Worcester), Lewis Walker (Gemini Telford), and Ashley Ablett (Gemini Leeds).

The Gemini apprenticeship includes Audatex certification, an IMI Customer Practitioner Award and GQA Level 3 ADAS Awareness. Delivered with the support of Emtec College, Nottingham College and Bridge Academy, it has also been expanded to focus on customer service to create a ‘multi-skills front of house’ offering.

Adam Jones, Technical Training and Development Co-ordinator, said, “It is a brilliant achievement for the first six VDA Gemini apprentices to have achieved their IMI VDA full accreditation and seeing them all progress over the apprenticeship has been a pleasure.”

Mark Armitage, Head of Membership Products and Services at the IMI, said, “At a time where employers are looking to attract, develop and retain their workforce, it’s fantastic to see the way Gemini have approached this challenge.

“Utilising industry-leading standards and working with partners from across the sector to deliver best practice in workforce development, whilst also fulfilling a real business need, shows innovation and determination. We are so pleased to have been able to support this journey and look forward to seeing more talent being developed in the sector.”

Gemini is now developing a VDA CPD to compliment any first time National Accreditations individuals achieve.

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Key names revealed for ARC360 EV event

ARC360 has revealed more key industry experts set to join discussions at its forthcoming EV specialist event.

The latest names revealed include:

  • Victoria Turner, CEO, Activate Accident Repair & CCO, Activate Group
  • Erika Woolacott, Managing Director, Fix Auto Mid Devon & Newton Abbot
  • Giovanni Adamo, Senior Engineer, Zego Insurance

The specialist event, sponsored by Thatcham Research and backed by ARC360 Corporate Partners and Partners, which takes place on 4 July 2023 at the Manufacturing Technology Centre, Coventry will bring together leading industry experts and key stakeholders from across the motor claims supply chain to debate the implications of an EV future.

Mark Hadaway, co-founder of ARC360 and Managing Director of ILC, said, “ARC360 is known for its high-level insights and forward-thinking discussions. The level and range of expertise joining discussions at this specialist EV event makes it a ‘must attend’ event for anyone involved in the sector.”

FNOL, repair capabilities, cost inflation, skillset requirements, health & safety, repairability, vehicle availability and end-of-life vehicle management will be just some of the other key topics to come under the spotlight during the day.

To reserve a ticket visit or to find out more about the opportunities available to get involved in the event and place your brand at the heart of the industry’s evolution, contact jonathan@iloveclaims.com or mark@iloveclaims.com

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ARC360 News – Friday 19 May 2023

Known-unknowns of EVs set to test sector

ARC360’s specialist electric vehicle (EV) event is set to discuss the known-unknowns for the vehicle incident repair sector as the vehicle parc transitions to an electric future.

FNOL, repair capabilities, cost inflation, skillset requirements, health & safety, repairability and end-of-life vehicle management will be just some of the key topics to come under the spotlight on Tuesday 4 July at the Manufacturing Technology Centre (MTC) in Coventry.

ILC joins Vella celebrations

ILC’s John Hutchinson recently joined other industry luminaries including AkzoNobel to help The Vella Group Repair Centres celebrate becoming an LV= General Insurance Sole Site and the first ElectriX approved bodyshop in the network.

Gemini claims coveted award

Gemini Accident Repair Centres has been named Auto Repair Company of the Year in the Central England Prestige Awards.

Solera enhances analytics solutions

Solera has unveiled a new feature to help companies control their data and pick out the insights relevant to them. As part of the Solera Analytics platform, the solution will enable managers to create custom reports and delivery schedules.

Copart Cares with continued commitment

Copart is marking Learning at Work Week by highlighting its training and development initiatives.

This includes company-wide Carbon Literacy Training, a Leadership Programme that has now been rolled out to 170 managers, a Driver Academy and the nearly £500,000 invested into apprenticeship schemes.  

Shine! Sparkles with audit success

Shine! UK has successfully passed a BS10125 audit. Shine! is a national network of mobile cosmetic vehicle repair technicians.

Shoreham Vehicle Auctions celebrates EVA status

Shoreham Vehicle Auctions has become the first company in the sector to secure Electric Vehicle Approved (EVA) status.

Developed by the National Franchised Dealers Association and the Energy Saving Trust and endorsed by the Office for Zero Emissions, the initiative recognises a commitment to sustainability and environmentally-friendly operations.

Thatcham Research showcases safety

Thatcham Research hosted senior leaders from Allianz and LV= recently to showcase the value of its research into safe, secure and sustainable mobility.  

All the fours

Four colleagues from S&G Response are embarking on a four-day bike ride across four counties in an effort to raise upwards of £10,000 for the East Cheshire Hospice.

Jonathon, Sean, Tom, and Nick will take on the 444km challenge from Calais in France to Cologne in Germany from 1-4 July.

Synetiq service tackles slow repair times

Vehicle recycling company Synetiq has unveiled a new supply and fit service to support insurance customers facing a sharp rise in catalytic convertor theft claims.

The service aims to overcome the supply chain delays that have increased repair and claim times.

Harvey earns UK call-up

Steer Automotive Group’s Miguel Harvey will represent Team UK at EuroSkills, which takes place in Gdansk, Poland from 5-9 September.

He is part of a 20-strong team taking part in the prestigious skills event and will compete in the car painting category.

HGVs deliver the goods

UK registrations of HGV vehicles are just 2.9% below pre-pandemic levels after sales grew 17.1% in the first quarter of 2023. According to the Society of Motor Manufacturers and Traders (SMMT), this is the fourth consecutive quarter of growth.

Meanwhile, the UK’s new bus and coach market fell by 0.6% in the first quarter of 2023.

Right-hand drivers left out

Tesla has announced it will suspend the production of right-hand drive Model S and Model X vehicles for the foreseeable future.

Used EV values plummet

The average price of a used electric vehicle has fallen £4,000 since January and £9,000 since last July, according to new figures from Auto Trader. However, the overall used car market reported a 3.6% year-on-year increase in May, with average prices now £17,946.

Rare Rover to be auctioned by Ben

Automotive charity Ben will auction a unique 1993 Rover 216 Honda cabriolet at Automechanika Birmingham on 7 June.

Just one of 207 in existence, the car was restored by Louise Baker, Company Director of Womanic, and Rachel Murray and travelled over 1,500 miles as part of renowned car rally challenge, Bangers4Ben.

Meanwhile, Ben has responded to the rise in mental health issues by compiling a check-list of warning signs that employers can look out for.

People

Mark Pearce has been named MET Team Leader at Thatcham Research.

Thatcham Research has announced that Matthew Avery will leave Thatcham Research after 35 years. He is joining Euro NCAP, For Safer Cars.

BASF will launch new Automotive OEM Coatings Solutions and Automotive Refinish Coatings Solutions businesses in August, led by Patrick Zheng Yu Zhao and Chris Titmarsh respectively.

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Ben reveals wellness watchlist

Automotive charity Ben has responded to the rise in mental health issues by compiling a check-list of warning signs that employers can look out for.

The list has been put together to help companies better support the wellness of colleagues who may not always feel comfortable admitting to managers that they are struggling.

The first sign of trouble can be changes in mood. Stress can often lead to irritation and anger, while extroverts may suddenly shy away from social interaction.

A noticeable increase in sick days or poor time-keeping may also be a sign that your employee is struggling, while employees suffering with mental health issues may find it harder to concentrate and start making uncharacteristic errors.

A sudden change in eating habits could also be a warning sign, while employees arriving for work tired and lethargic may be an indication of poor sleep as a result of stress or anxiety.

Other warning signs to look out for may include a change in appearance or hygiene.

Ben offers a range of support services, from an out-of-hours text line (text BEN to 85258), to mental health support and tips about good wellbeing.

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Known-unknowns of EVs set to test sector

ARC360’s specialist electric vehicle (EV) event is set to discuss the known-unknowns for the vehicle incident repair sector as the vehicle parc transitions to an electric future.

FNOL, repair capabilities, cost inflation, skillset requirements, health & safety, repairability and end-of-life vehicle management will be just some of the key topics to come under the spotlight on Tuesday 4 July at the Manufacturing Technology Centre (MTC) in Coventry.

The event – which features experts from across the vehicle incident repair supply chain and beyond including data providers, engineers, insurers, repairers, recovery operators, recyclers, training providers and VMs – bids to join the dots and understand just what implications EVs will have on the well-established operations across the sector and, ultimately, the customer.

Not only will the event provide an up-to-the minute insight into the growing pool of evidence and experience gleaned within the sector – including input from all in attendance via audience interaction – but so too will it touch upon the future to understand just where the industry might be in five to 10 years’ time.

Mark Hadaway, co-founder of ARC360 and Managing Director of ILC, said, “Although EV repair volumes are still relatively low, everyone is only too aware of the direction of travel and with this comes an array of challenges and opportunities for the sector.

“Already we are seeing various moves across the sector to cater for the pending changes and sharing experiences and knowledge of learnings is very much what sits at the heart of ARC360’s core philosophy of Gaining Ground Together.”

To reserve a ticket click here or to find out more about the opportunities available to get involved in the event and place your brand at the heart of the industry’s evolution, contact nic@iloveclaims.com or mark@iloveclaims.com.

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ARC360 News – Friday 12 May 2023

Key claims topics to shape specialist EV event

Vehicle recovery, repair and recycling are just some of the topics set to be explored at ARC360’s specialist EV event.

Taking place on Tuesday 4 July at the Manufacturing Technology Centre (MTC) in Coventry, ARC360’s specialist electric vehicle (EV) event will provide a rounded view of how the sector is advancing towards an electric future, with attendees hearing from insurers, vehicle manufacturers, repairers and others throughout the supply chain to understand more of how and why the sector needs to prepare.

Prasco announces manufacturing step-change

Prasco Group has increased its manufacturing and distribution footprint to more than a million square metres with the acquisition of a new site in Turin.

It will now embark on a programme of accelerated investment to become Europe’s leading manufacturer of independently certified non-OEM vehicle replacement parts. 

Fix Auto UK names network winners

Fix Auto UK has announced its annual winners at its ‘Next Gen’ 2023 National Conference, held at The Vox, near Birmingham, with Fix Auto Weston-super-Mare being named as the network’s ‘Bodyshop of the Year’.

Somerset business owners Tony Atkins and Carl Prosser received the award shortly after collecting the prize for being the best performing repair centre within the network’s Region Five.

Policy premiums continue upwards trend

The ABI’s latest Motor Insurance Premium Tracker has found that the overall average premium paid for private comprehensive motor insurance was £478 in the first quarter of the year, 16% higher than the same period in 2022.

The average price paid for renewals rose by £8 to £436 while the average premium for a new policy was up £14 to £545.

Audatex enhances Bodynet integration

Audatex has enhanced its integration with Bodynet to enable seamless exchange of repair data.

Images of damaged vehicles can now be seamlessly passed between Audatex and Bodynet, improving on the existing reliable integration between Bodynet and AudaEnterpriseGold.

Used car market rallies

The Society of Motor Manufacturers and Traders has reported a 4.1% growth in the used car market in the first three months of 2023, with rises recorded in January (3.6%), February (4.4%) and March (4.3%) respectively.

Battery electric vehicles (BEVs) were the fastest growing powertrain, with transactions rising 56.5% to 26,257 units, representing 1.4% of the market.

Copart expands Plan-Net-Zero strategy

Copart has invested upwards of £80m in an ongoing replacement and expansion programme as part of its Plan-Net-Zero commitment.

It has invested heavily in Euro VI compliant DAF and Volvo multi-car transporters, deployed the latest connected telematics to lower fuel consumption and emissions, and fitted its entire fleet with a fuel pick-up system which ensures that only clean fuel enters the fuel lines, reducing fuel consumption and CO₂ emissions by five per cent. 

Meanwhile, the Competition and Markets Authority (CMA) has provisionally found that Copart’s acquisition of Hills Motors could reduce competition in the market for the supply of salvage services in the UK.

Apollo wins prestigious Culture award

Apollo Motor Group has been awarded The Solent 250 Business Culture of The Year Award.

The awards celebrate the achievements of the region’s top privately-owned businesses by sales turnover.

LV= uncovers ‘worrying’ trend

New research from LV= has found that motorists are cutting back on vehicle maintenance to help offset the cost-of-living crisis, with worn tyres among the most common issues.

Meanwhile, its breakdown providerBritannia Rescue recorded a 78% rise in vehicles without MOTs during call-outs in January 2023 compared to March 2022.

The findings were published in The Independent.

Core V2 set for ITAS release

ITAS has announced that its Core V2 software solution is due for imminent release, providing users with one place to manage, view, update and collate data.

It has been developed in the same environment as ITAS Capture which means that it functions and looks the same, offering a streamlined consistent end-user experience, making it easier to carry out daily business functions.

NCR secures Toyota certification

NCR Bodyshops has announced that it has been certified as an approved Toyota repairer, meaning repair methods, parts and facilities all meet manufacturer standards.

Park Lodge unveils new bespoke AFV training

Park Lodge International has formed a working consortium with Jeff Mack Consultancy and RWC Training to develop a comprehensive training programme around the safe assessment, recovery, transportation, storage and repair of alternatively-fueled vehicles

Tailored to specific groups, the IMI-approved courses have been developed with the support of manufacturers and dealers, and are both theoretical and practical, covering a range of topics from vehicle identification, approach, risk assessment, how to make the vehicle safe, and equipment.

People

Natalie Wong has been promoted to Marketing & Portfolio Management Lead for BASF Automotive Refinish UK & Ireland.

Vertu Motors has named Phil Wong as Vertu Accident Repair Centre Manager.

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