ARC360 News – Friday 19 May 2023

Known-unknowns of EVs set to test sector

ARC360’s specialist electric vehicle (EV) event is set to discuss the known-unknowns for the vehicle incident repair sector as the vehicle parc transitions to an electric future.

FNOL, repair capabilities, cost inflation, skillset requirements, health & safety, repairability and end-of-life vehicle management will be just some of the key topics to come under the spotlight on Tuesday 4 July at the Manufacturing Technology Centre (MTC) in Coventry.

ILC joins Vella celebrations

ILC’s John Hutchinson recently joined other industry luminaries including AkzoNobel to help The Vella Group Repair Centres celebrate becoming an LV= General Insurance Sole Site and the first ElectriX approved bodyshop in the network.

Gemini claims coveted award

Gemini Accident Repair Centres has been named Auto Repair Company of the Year in the Central England Prestige Awards.

Solera enhances analytics solutions

Solera has unveiled a new feature to help companies control their data and pick out the insights relevant to them. As part of the Solera Analytics platform, the solution will enable managers to create custom reports and delivery schedules.

Copart Cares with continued commitment

Copart is marking Learning at Work Week by highlighting its training and development initiatives.

This includes company-wide Carbon Literacy Training, a Leadership Programme that has now been rolled out to 170 managers, a Driver Academy and the nearly £500,000 invested into apprenticeship schemes.  

Shine! Sparkles with audit success

Shine! UK has successfully passed a BS10125 audit. Shine! is a national network of mobile cosmetic vehicle repair technicians.

Shoreham Vehicle Auctions celebrates EVA status

Shoreham Vehicle Auctions has become the first company in the sector to secure Electric Vehicle Approved (EVA) status.

Developed by the National Franchised Dealers Association and the Energy Saving Trust and endorsed by the Office for Zero Emissions, the initiative recognises a commitment to sustainability and environmentally-friendly operations.

Thatcham Research showcases safety

Thatcham Research hosted senior leaders from Allianz and LV= recently to showcase the value of its research into safe, secure and sustainable mobility.  

All the fours

Four colleagues from S&G Response are embarking on a four-day bike ride across four counties in an effort to raise upwards of £10,000 for the East Cheshire Hospice.

Jonathon, Sean, Tom, and Nick will take on the 444km challenge from Calais in France to Cologne in Germany from 1-4 July.

Synetiq service tackles slow repair times

Vehicle recycling company Synetiq has unveiled a new supply and fit service to support insurance customers facing a sharp rise in catalytic convertor theft claims.

The service aims to overcome the supply chain delays that have increased repair and claim times.

Harvey earns UK call-up

Steer Automotive Group’s Miguel Harvey will represent Team UK at EuroSkills, which takes place in Gdansk, Poland from 5-9 September.

He is part of a 20-strong team taking part in the prestigious skills event and will compete in the car painting category.

HGVs deliver the goods

UK registrations of HGV vehicles are just 2.9% below pre-pandemic levels after sales grew 17.1% in the first quarter of 2023. According to the Society of Motor Manufacturers and Traders (SMMT), this is the fourth consecutive quarter of growth.

Meanwhile, the UK’s new bus and coach market fell by 0.6% in the first quarter of 2023.

Right-hand drivers left out

Tesla has announced it will suspend the production of right-hand drive Model S and Model X vehicles for the foreseeable future.

Used EV values plummet

The average price of a used electric vehicle has fallen £4,000 since January and £9,000 since last July, according to new figures from Auto Trader. However, the overall used car market reported a 3.6% year-on-year increase in May, with average prices now £17,946.

Rare Rover to be auctioned by Ben

Automotive charity Ben will auction a unique 1993 Rover 216 Honda cabriolet at Automechanika Birmingham on 7 June.

Just one of 207 in existence, the car was restored by Louise Baker, Company Director of Womanic, and Rachel Murray and travelled over 1,500 miles as part of renowned car rally challenge, Bangers4Ben.

Meanwhile, Ben has responded to the rise in mental health issues by compiling a check-list of warning signs that employers can look out for.

People

Mark Pearce has been named MET Team Leader at Thatcham Research.

Thatcham Research has announced that Matthew Avery will leave Thatcham Research after 35 years. He is joining Euro NCAP, For Safer Cars.

BASF will launch new Automotive OEM Coatings Solutions and Automotive Refinish Coatings Solutions businesses in August, led by Patrick Zheng Yu Zhao and Chris Titmarsh respectively.

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ARC360 News – Friday 9 May 2025

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Ben reveals wellness watchlist

Automotive charity Ben has responded to the rise in mental health issues by compiling a check-list of warning signs that employers can look out for.

The list has been put together to help companies better support the wellness of colleagues who may not always feel comfortable admitting to managers that they are struggling.

The first sign of trouble can be changes in mood. Stress can often lead to irritation and anger, while extroverts may suddenly shy away from social interaction.

A noticeable increase in sick days or poor time-keeping may also be a sign that your employee is struggling, while employees suffering with mental health issues may find it harder to concentrate and start making uncharacteristic errors.

A sudden change in eating habits could also be a warning sign, while employees arriving for work tired and lethargic may be an indication of poor sleep as a result of stress or anxiety.

Other warning signs to look out for may include a change in appearance or hygiene.

Ben offers a range of support services, from an out-of-hours text line (text BEN to 85258), to mental health support and tips about good wellbeing.

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ARC360 News – Friday 9 May 2025

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Known-unknowns of EVs set to test sector

ARC360’s specialist electric vehicle (EV) event is set to discuss the known-unknowns for the vehicle incident repair sector as the vehicle parc transitions to an electric future.

FNOL, repair capabilities, cost inflation, skillset requirements, health & safety, repairability and end-of-life vehicle management will be just some of the key topics to come under the spotlight on Tuesday 4 July at the Manufacturing Technology Centre (MTC) in Coventry.

The event – which features experts from across the vehicle incident repair supply chain and beyond including data providers, engineers, insurers, repairers, recovery operators, recyclers, training providers and VMs – bids to join the dots and understand just what implications EVs will have on the well-established operations across the sector and, ultimately, the customer.

Not only will the event provide an up-to-the minute insight into the growing pool of evidence and experience gleaned within the sector – including input from all in attendance via audience interaction – but so too will it touch upon the future to understand just where the industry might be in five to 10 years’ time.

Mark Hadaway, co-founder of ARC360 and Managing Director of ILC, said, “Although EV repair volumes are still relatively low, everyone is only too aware of the direction of travel and with this comes an array of challenges and opportunities for the sector.

“Already we are seeing various moves across the sector to cater for the pending changes and sharing experiences and knowledge of learnings is very much what sits at the heart of ARC360’s core philosophy of Gaining Ground Together.”

To reserve a ticket click here or to find out more about the opportunities available to get involved in the event and place your brand at the heart of the industry’s evolution, contact nic@iloveclaims.com or mark@iloveclaims.com.

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ARC360 News – Friday 9 May 2025

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ARC360 News – Friday 12 May 2023

Key claims topics to shape specialist EV event

Vehicle recovery, repair and recycling are just some of the topics set to be explored at ARC360’s specialist EV event.

Taking place on Tuesday 4 July at the Manufacturing Technology Centre (MTC) in Coventry, ARC360’s specialist electric vehicle (EV) event will provide a rounded view of how the sector is advancing towards an electric future, with attendees hearing from insurers, vehicle manufacturers, repairers and others throughout the supply chain to understand more of how and why the sector needs to prepare.

Prasco announces manufacturing step-change

Prasco Group has increased its manufacturing and distribution footprint to more than a million square metres with the acquisition of a new site in Turin.

It will now embark on a programme of accelerated investment to become Europe’s leading manufacturer of independently certified non-OEM vehicle replacement parts. 

Fix Auto UK names network winners

Fix Auto UK has announced its annual winners at its ‘Next Gen’ 2023 National Conference, held at The Vox, near Birmingham, with Fix Auto Weston-super-Mare being named as the network’s ‘Bodyshop of the Year’.

Somerset business owners Tony Atkins and Carl Prosser received the award shortly after collecting the prize for being the best performing repair centre within the network’s Region Five.

Policy premiums continue upwards trend

The ABI’s latest Motor Insurance Premium Tracker has found that the overall average premium paid for private comprehensive motor insurance was £478 in the first quarter of the year, 16% higher than the same period in 2022.

The average price paid for renewals rose by £8 to £436 while the average premium for a new policy was up £14 to £545.

Audatex enhances Bodynet integration

Audatex has enhanced its integration with Bodynet to enable seamless exchange of repair data.

Images of damaged vehicles can now be seamlessly passed between Audatex and Bodynet, improving on the existing reliable integration between Bodynet and AudaEnterpriseGold.

Used car market rallies

The Society of Motor Manufacturers and Traders has reported a 4.1% growth in the used car market in the first three months of 2023, with rises recorded in January (3.6%), February (4.4%) and March (4.3%) respectively.

Battery electric vehicles (BEVs) were the fastest growing powertrain, with transactions rising 56.5% to 26,257 units, representing 1.4% of the market.

Copart expands Plan-Net-Zero strategy

Copart has invested upwards of £80m in an ongoing replacement and expansion programme as part of its Plan-Net-Zero commitment.

It has invested heavily in Euro VI compliant DAF and Volvo multi-car transporters, deployed the latest connected telematics to lower fuel consumption and emissions, and fitted its entire fleet with a fuel pick-up system which ensures that only clean fuel enters the fuel lines, reducing fuel consumption and CO₂ emissions by five per cent. 

Meanwhile, the Competition and Markets Authority (CMA) has provisionally found that Copart’s acquisition of Hills Motors could reduce competition in the market for the supply of salvage services in the UK.

Apollo wins prestigious Culture award

Apollo Motor Group has been awarded The Solent 250 Business Culture of The Year Award.

The awards celebrate the achievements of the region’s top privately-owned businesses by sales turnover.

LV= uncovers ‘worrying’ trend

New research from LV= has found that motorists are cutting back on vehicle maintenance to help offset the cost-of-living crisis, with worn tyres among the most common issues.

Meanwhile, its breakdown providerBritannia Rescue recorded a 78% rise in vehicles without MOTs during call-outs in January 2023 compared to March 2022.

The findings were published in The Independent.

Core V2 set for ITAS release

ITAS has announced that its Core V2 software solution is due for imminent release, providing users with one place to manage, view, update and collate data.

It has been developed in the same environment as ITAS Capture which means that it functions and looks the same, offering a streamlined consistent end-user experience, making it easier to carry out daily business functions.

NCR secures Toyota certification

NCR Bodyshops has announced that it has been certified as an approved Toyota repairer, meaning repair methods, parts and facilities all meet manufacturer standards.

Park Lodge unveils new bespoke AFV training

Park Lodge International has formed a working consortium with Jeff Mack Consultancy and RWC Training to develop a comprehensive training programme around the safe assessment, recovery, transportation, storage and repair of alternatively-fueled vehicles

Tailored to specific groups, the IMI-approved courses have been developed with the support of manufacturers and dealers, and are both theoretical and practical, covering a range of topics from vehicle identification, approach, risk assessment, how to make the vehicle safe, and equipment.

People

Natalie Wong has been promoted to Marketing & Portfolio Management Lead for BASF Automotive Refinish UK & Ireland.

Vertu Motors has named Phil Wong as Vertu Accident Repair Centre Manager.

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ARC360 News – Friday 9 May 2025

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Park Lodge unveils new bespoke AFV training

Park Lodge International has formed a working consortium with Jeff Mack Consultancy and RWC Training to develop a comprehensive training programme around the safe assessment, recovery, transportation, storage and repair of alternatively fuelled vehicles. 

This follows an extensive five-year study into the impact of alternative-fuelled vehicles on the wider industry, from first responders and recovery agents to repairers and salvage experts.

As a result, Park Lodge has introduced new training courses looking at best practice in the event of a road traffic accident involving an alternative fuelled vehicle.

The courses consider how to assess risk in worst-case scenarios, such as traction battery thermal runaway, and what steps to take and avoid.

Tailored to specific groups, the IMI-approved courses have been developed with the support of manufacturers and dealers, and are both theoretical and practical, covering a range of topics from vehicle identification, approach, risk assessment, how to make the vehicle safe, and equipment.

Delegates are then supported post-training with access to a DropBox with course information and regularly updated guidance, monthly update newsletter, handouts and a road or bayside checklist.

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ARC360 News – Friday 9 May 2025

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ARC360 news round-up – Friday 05 May 2023

Specialist EV event gearing up for July

ARC360’s specialist EV event is gearing up with new names being added to the agenda, a swell of interest from market and tickets now available via the ILC website.

Taking place on Tuesday 4 July at the Manufacturing Technology Centre (MTC) in Coventry, ARC360’s specialist electric vehicle (EV) event will provide a rounded view of how the sector is advancing towards an electric future, with attendees hearing from insurers, vehicle manufacturers, repairers and many others throughout the supply chain to understand more of how and why the sector needs to prepare.

ILC tackles talent conundrum with New Generation event

More than 120 HR insurance claims professionals gathered at etc.venues Manchester on 26 April for the inaugural ILC New Generation in Claims event, which addressed the lack of new talent entering the industry and discussed strategies for attracting more skills to the sector.

Industry experts shared insights during a full schedule of presentations, with panel discussions focusing on key issues such as equality, engagement and empowerment.

Feature interview: Kevern Thompson, CAPS

In this exclusive ARC360 interview, we ask Kevern Thompson, Commercial Manager, CAPS how supply chain partnerships have evolved in recent years and how the platform is helping to develop trust within the sector.

Steer announces NE expansion

Steer Automotive Group has boosted capacity in the North East by welcoming Vertu Accident Repair Centre Newcastle into the group.

Copart voice heard on national stage

Copart was a key contributor to a feature in a national newspaper considering the future of electric vehicles.

Electric cars being written off after minor bumps was published in The Telegraph, with Copart sharing insights on the viability of EV repairs and the growing use of green parts in vehicle repair.

IMI responds to Ofqual action plan

The IMI is requesting a range of information from industry training providers to meet the vocational and technical qualification action plan introduced by Ofqual.

Information required includes the name of the exams officer, a senior point of contact, and students intending to progress to higher education.

Vehicle registrations continue strong start to 2023

The UK new car market recorded its ninth successive month of growth in April, increasing 11.6% to 132,990 registrations.

Meanwhile, battery electric vehicles deliveries were up by more than half to 20,522, plug-in hybrid vehicles were up 33.3% to 8,595 units and hybrid electric vehicles increased 7.7% to 15,026 units.

Bodycare joins VBRA Elite

VBRA has awarded Vehicle Bodycare Centre Ltd with the Elite Truck & Van Body Repairer Certification for Structural classification, including Cab & Chassis Repair capability for trucks up to 44.0 tonne GVM and Panel Vans & Chassis Cabs up to 5.0 tonne capacity.

Battery repairs key to net zero goal

Colleagues from Innovate visited Thatcham Research Centre recently to discuss the challenges to the vehicle repair and motor insurance sectors posed by the uptake of electric vehicles and connectivity and autonomy.

It was suggested that roadside diagnostics and battery repair could be critical to helping the industry achieve its net zero targets.

Fix Auto conference to be the biggest yet

Fix Auto UK’s 2023 National Conference, themed ‘Next Gen’, is set to attract a record number of delegates, senior representatives from the insurance sector, exhibitors and sponsors. The event takes place next week.

MG ARC secures VM approvals

MG Accident Repair Centre is now an approved authorised Toyota and Lexus body repair centre.

Thatcham Research launches technical ‘refresher’ course

Thatcham Research has introduced a new two-day Technical Update course intended to help those in the repair sector stay up to date with new technology and innovations.

Topics covered include new vehicle models, current trends, headlamp technology, ADAS, automated driving, and hydrogen vehicles.

Passport to sustainability

EV batteries will need to be more sustainable from 2027, when the EU introduces a new battery passport that will remain in place for its entire lifecycle.

The directive will include the sourcing and recycling of materials and deliver greater transparency throughout the supply chain.

Date set for Green party

The National Body Repair Association (NBRA) has confirmed that The Greener Bodyshop Awards will take place on 14 September at Alton Towers, Staffordshire.

The awards recognise and celebrate repairers who have made great strides towards achieving greener operations.

Plunky’s charity match on target

Steve Plunkett’s Plunky’s All Stars charity football match is on target to raise upwards of £20,000 for the Norfolk Hospice.

More than £11,000 has so far been raised for the charity, with more expected on the night when a wide selection of football memorabilia will be raffled off.

People

Chris Weeks, Executive Director of the NBRA for the past five years, is set to leave the role in the summer.

Jason Lea has started a new position as Strategic Sales Manager at BASF UK & Ireland.

Bennett Assessors has appointed James Bennett as Management Director.

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ARC360 News – Friday 9 May 2025

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Feature interview: Kevern Thompson, CAPS

Here, we ask Kevern Thompson, Commercial Manager, CAPS how supply chain partnerships have evolved in recent years and how the platform is helping to develop trust within the sector.

Can you explain how the approach to partnerships has changed both during and since Covid-19?

Whilst the pandemic seems a distant memory, we should be thankful that our industry was tested in the areas of true relationships. Whilst there are some that capitalised on the poor misfortune of others, it did and still does feel like the majority wants to create a stronger bond throughout the industry’s supply chain.

What is driving that change, and how do you see supply chain partnerships evolving in the coming years?

It is not just the pandemic that has provided a need for a stronger future collaboration; there are many challenges that continue to galvanise us by securing long-term relations, such as Brexit, the semi-conductor crisis (albeit part of the pandemic legacy) and the issues facing parts manufacture in Ukraine. These have all shown how fragile we are as an industry and the single point failure we suffer from when we operate from narrow supply chain availability. It seems that all are now having to look at global solutions where technology is playing a big part in accessing these partner-services.

What makes a good supply chain partner?

Supply chain is both incoming and outbound support. Those who identify as incoming ie work provision, have had to reduce the amount of control that their networks could precure parts from. Category of parts and sourcing options have all become part of future strategies, as vehicles were simply stagnating in the repair process causing increased claim costs. Parts and services have had to digitise to compete with the larger organisations. This element has meant that transparency and speed to deliver a service can overrule price in many cases, as the commodity price is often negligible when looking at the overall claim cost.

How is CAPS working with partners to ensure a smoother motor claims journey?

We continue to make available the CAPS platform for all to connect and communicate with each other, and the reason we re-platformed CAPS (V3) was to facilitate greater communication amongst the supply chain. Some system providers are at different development stages in how they can utilise the current and future facilitation that CAPS V3 can provide. Unfortunately, there are some that continue to control communication by limiting connectivity, which continues to strangle the open connectivity that the industry needs to constantly remain agile.

Can you give us an insight into how CAPS benefits the industry both in terms of customer service and profitability?

Customer service can be viewed in many differing aspects. In our community of connected client-services, insurers and work providers as well as bodyshops, parts and system providers are all customers. As previously stated, we continue to keep growing connections so all benefit from open connectivity. Driver owners benefit as they are kept updated no matter where they connect within the supply chain, sharing the same information – “The single version of the truth.”

How can CAPS ease the sometimes-fraught relationship between repairers and insurers?

By using the correct systems and connectivity to support automated communications, and by reducing the need for manual-resource driven communications via telephone, emails and manual updates. This helps both insurer and bodyshop to become more efficient. The quality of data and communication in addition to the speed of updates when using CAPS removes friction created in an analogue-manual process. Automation means everybody wins.

What are the other traditional bottlenecks within motor claims, and how does CAPS work to alleviate them?

This is an area that we rely on our National Advisory Council to provide direction. They meet each quarter to discuss the frictional pain points within the industry and how best we can solve some of the problems. There is an even split between insurer/work providers, bodyshops and supply chain partners, meaning CAPS benefits from each sector viewpoint. Parts has been the topic for some time and we now have a focus on improving the transfer of documents and imagery throughout the connected community to remove some of the frictional process currently in operation today due to legacy systems and/or behaviour.

How are new technologies such as EVs and ADAS amplifying the need for effective supply chain partners?

Transparency, identification, equipment, training and knowledge are all key to planning a repair. The old adage still remains: Poor planning will lead to increased costs and delays. The latest BSI 10125 edition addresses the above in its revision. Being a member of the drafting panel, we wanted to ensure there was a blend of technology and repair process to firstly improve quality of repair and secondly ensure anyone repairing a vehicle is aware of the necessary requirements prior to repair start.

Fundamental to all partnerships is trust: have you seen a gradual mindset shift in this area, particularly with regard transparency and data sharing?

This has been the biggest shift I have seen personally in my 38-year-career, in part due to a number of milestones and social acceptance for digitisation that have taken place: the progressive social acceptance of the internet of things (IOT), use of mobile devices, and varied options on differing available communication styles. The introduction of GDPR in 2018 provided the boundaries and limitations of what businesses could do with data, and how and where they store data whilst reminding everyone of their responsibilities. Unfortunately, there are still some within our industry that continue to ignore safety and security of data management, which can damage trust and credibility for those within our Industry trying to develop to a better long-term position.

What are the key competitive advantages that can be gained from establishing good supply chain partnerships?

Digital connectivity can bring efficiencies to all connected parties by removing the manual resource driven processes. Speed of communictaion is also where businesses see competitive advantage. An area that we’ve seen develop is the increased requests for more businesses to develop their digital strategy, utilise and consume a wider array of data fields and how they use the data for analytics. This is an area that we’ve seen across the entire CAPS community.

We’ve also seen an increased demand by insurers and work providers asking for the names of bodyshops who are CAPS connected, and bodyshops wanting to know which insurers use CAPS, with all parties clearly benefitting from the automated communication and the efficiencies gained by using The CAPS Common Platform.

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Steer announces NE expansion

Steer Automotive Group has boosted capacity in the North East by welcoming Vertu Accident Repair Centre Newcastle into the group.

Vertu Accident Repair Centre Newcastle, now rebranded as Steer Newcastle West, was part of the Vertu Motors group, which operates a chain of over 180 franchised and non-franchised motor dealerships.

Richard Steer, Chief Executive, said, “The acquisition of the successful Vertu Accident Repair Centre Newcastle continues to build on our opportunity to become the leading accident repair business in the region and provides a strategic fit which builds on our existing 9 site Steer North East operation. Myself and our colleagues across Steer Automotive Group are excited to welcome the team from Vertu and we look forward to working with them.” 

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ARC360 news round up – Friday 28 April 2023  

ARC360 turns focus on EVs in specialist event

By 2030, 93% of the UK’s total vehicle sales will be either Battery Electric Vehicles (BEVs) and Plug-in Hybrid Electric Vehicles (PHEVs), according to a study by EY and Eurelectric. A decade later there are expected to be 33.4 million EVs in the UK, equating to 72% of the nation’s vehicles.

Taking place on Tuesday 4 July at the Manufacturing Technology Centre (MTC) in Coventry, ARC360’s specialist electric vehicle (EV) event will consider what this means for the motor claims sector now and into the future.

Respect crucial to effective supply chain partnerships

There are still too many points of friction in the UK motor repair supply chain, with a lack of transparency and, often, an unwillingness to change.

In this contributed article, Michael Golding, LV Network Manager, explains how mutual respect and trust is key not just to developing successful supply chain partnerships, but to achieving better customer outcomes.

Supply chain partnerships for success

The industry’s dependency on its supply chain has been dramatically underscored since Covid-19 struck, causing widespread disruption and long delays.

We speak to partners e2e Total Loss Vehicle Management, Enterprise Rent-a-Car, and Nationwide Vehicle Assistance (NWVA) to find out how they develop ‘supply chain partnerships for success’.

Devonshire Motors maintains perfect record

Devonshire Motors ARC has continued its record of never having failed a BMW/Mini audit after achieving a 100% pass in its latest assessment.

The site has been BMW-approved since 2008.

Zeus set for further expansion

Zeus ARC has announced it will be opening a new site in Sittingborne, Kent.

LKQ Coatings announces rebrand

LKQ Coatings is rebranding as LKQ to better reflect its position as a complete solutions provider with a comprehensive end-to-end offering that covers more than paint, consumables and parts.

Motor insurance hits highest level since 2011

The latest Confused.com Car Insurance Price Index, produced in association with WTW, has revealed that average motor policies have risen by £107 in the last year.

Comprehensive car insurance premiums have increased by 20% to £657 on average, making it the most expensive it has been since 2011.

MVBEO consultation now live

The Competition and Markets Authority (CMA) has launched a consultation on draft guidance to accompany the Motor Vehicles Block Exemption Order (MVBEO). 

The MVBEO exempts motor vehicle aftermarket agreements if they meet the general conditions relating to vertical agreements set out in the Competition Act 1998.

The consultation closes on 16 May 2023.

Potholes problems on the rise

Data from Autoglass has revealed that nearly half of drivers who have had chips and cracks to windscreens in the last year believe potholes are to blame.

Nearly a third of drivers (33%) have required glass repairs in the last 12 months, with 44% blaming potholes, 35% blaming road debris and 20% citing bad weather.

UK car parc back to 2019 levels

The number of cars on UK roads has returned to pre-pandemic levels, according to the Society of Motor Manufacturers and Traders (SMMT), which reported a rise of 124,393 units last year to 35,148,045.

Meanwhile, one in 32 (1,089,241) is now battery-powered.

The SMMT has also reported that overall production rose six per cent in the first quarter of the year, with hybrid and EV production surging 75% in the same period.

Synetiq strides down sustainability path

Synetiq has underscored its ESG commitments by publishing its first sustainability report while also announcing that it has become the first vehicle salvage, dismantler and recycler in the UK to introduce carbon labelling for its green parts.

The report revealed a 5.6% reduction in its own greenhouse gas emissions between 2020-21 and 2021-22.

Industry Insights and Trend Track back Fix Auto conference

Industry Insights and Trend Tracker have been named official Research and Insights Partnerfor the two-day 2023 Fix Auto UK National Conference, which starts at The Vox Conference Centre, Resorts World, Birmingham on 10 May.

Ben warns against employee burnout

Automotive industry charity Ben is marking Stress Awareness Month by urging companies to watch out for burnout among colleagues and advising them on how to guard against it.

Silverlake in the spotlight in e2e blog

e2e Total Loss Vehicle Management has turned the focus on Silverlake Automotive Recycling, which provides recovery, salvage and auction services for e2e clients throughout the South East, in its latest ‘Meet the Network Members’ blog.

ARC360 Podcast: Martin Brown, Repairify

In this episode we visit Repairify in Luton to sit down with Managing Director, Martin Brown to discuss the role its tools and diagnostics support has across the sector. We talk usage cases, challenges and opportunities, keeping pace with technology, and – that consistent theme – education and training.

People

Auto Windscreens has appointed Emma Brown as ADAS Technical Advisor.

GKN Automotive has named Markus Bannert as new CEO.

Chris Stott has been appointed director of Alliances at Automotive Transformation Group.

Stephan Farmer has been named Motor Insurance Claims Team Manager at Carpenters Group.

Allianz Insurance has promoted Olivia Baker to Head of Motor Trade.

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ARC360 Conference 2025: industry giants to gather at the British Motor Museum

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ARC360 News – Friday 9 May 2025

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ARC360 event to highlight sector needs of an EV future

By 2030, 93% of the UK’s total vehicle sales will be either Battery Electric Vehicles (BEVs) and Plug-in Hybrid Electric Vehicles (PHEVs), according to a study by EY and Eurelectric. A decade later there are expected to be 33.4 million EVs in the UK, equating to 72% of the nation’s vehicles.

Taking place on Tuesday 4 July at the Manufacturing Technology Centre (MTC) in Coventry, ARC360’s specialist electric vehicle (EV) event will overlay these latest research findings to unravel what this means for the motor claims sector now and into the future.

Providing a rounded view of how the sector is advancing towards an electric future, attendees will hear from insurers, vehicle manufacturers, repairers and many others throughout the supply chain to understand more of how and why the sector needs to prepare.

Experts already confirmed to participate in the event include:

  • Jeff Mack, alternative fuel consultant, JMC/NWVA
  • Franco Iannotta, Bodyshop Development Manager at Volkswagen Group UK Ltd
  • Chris Payne, Head of Networks and Engineering – Home and Motor, LV= Insurance
  • Dave Sargeant, Managing Director, Gemini ARC
  • Adam Thurman, Managing Director, EV Bodyshops

Mark Hadaway, co-founder of ARC360 and managing director of ILC, said, “The momentum towards an EV future continues to gain pace as supply and demand ramps up. With this, claims volumes are too picking and all elements of the supply chain now experiencing greater EV throughput.

“This specialist ARC360 event is aimed at sharing the knowledge from this growing pool of insight to ensure the sector is well versed and ready for the mass volumes of the future.”

To find out more about the opportunities available to get involved in the event, contact jonathan@iloveclaims.com.

More Insights

ARC360 Conference 2025: industry giants to gather at the British Motor Museum

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Training | Vehicle Repair | vehicle sales | Words

14-05-2025

ARC360 News – Friday 9 May 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Training | Vehicle Repair | vehicle sales | wellbeing | Words

09-05-2025

Step up for Ben

Bodyshop | Environment | Mobility | People | Supplier | wellbeing | Words

08-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners