Bodyshop, Finance, People, Supplier, Uncategorised, Vehicle Repair and Words
With National Insurance (NI) thresholds set to change from 1 April, businesses across the UK are being encouraged to assess how the adjustments will impact their payroll costs. Employers and employees alike may see shifts in their contributions, making it essential to plan ahead.
To support businesses in navigating these changes, the National Body Repair Association (NBRA) has launched a National Insurance Calculator. This tool, available to both members and non-members, provides a quick and straightforward way to estimate current NI contributions and understand the financial impact of the upcoming reforms.
The changes come as part of wider government adjustments to tax and employment policies, which could have significant implications for payroll budgets. Employers are advised to take proactive steps to ensure compliance and manage their costs effectively.
While the calculator offers a useful estimate, it is intended as a guide only and does not constitute financial or legal advice. For the most accurate calculations, businesses are encouraged to seek professional guidance from an accountant or HMRC.
With just weeks until the changes take effect, now is the time for businesses to review their payroll strategies and take control of their costs.
Bodyshop, Insurance, Mobility, People, Salvage, Supplier, Technology, Training, Uncategorised, Vehicle Repair, vehicle sales and Words
Bodyshop Briefs
Here we catch up with Allan Biggs, Director of Grove Autos following recently being awarded the Enterprise Repair Partner Award 2024 for Best Fleet Repair Partner – South East. Read more
The winners of the NBRA Greener Bodyshop Awards have been revealed. Nominees met at The Coventry Building Society Arena for the seventh annual awards, which were introduced to celebrate those businesses and individuals who have set outstanding standards in sustainability. Read more
Gemini ARC attended the House of Commons for an event celebrating the UK’s Top 100 and Top 50 SME Apprentice Employers. The company was presented with a Top 100 Apprenticeship Employers 2024 certificate after being ranked 86th this year.
Solus Dunstable has officially opened after moving from Luton to a new state-of-the-art 40,000 sqft repair centre.
Page Automotive Group has announced that all its sites have successfully transitioned to the new BS10125:2022 standard.
Peter James Motor Group has been awarded Evolution Repair Group, Advocate of the Year 2024.
Komoo Bangor (NI) has successfully passed its BSi Kitemark audit with 100% compliance.
West Midlands Accident Repairs has announced that its technicians have completed a Level 3 EV training course at Bridge Automotive Academy.
The Vella Group has celebrated its apprentices who recently passed their end point assessments in MET, panel and paint apprenticeships at its Apprentice Recognition Event at Revolución de Cuba in Liverpool.
Steer Automotive Group Chief Executive Officer Richard Steer has been named EY Entrepreneur of the Year 2024 UK for London & South East.
The Institute of the Motor Industry (IMI) has awarded Glyn Hopkin Chelmsford Training Centre IMI Approved Centre status.
Bristol Street Motors Orpington Ford has been transformed into a dedicated commercial vehicle dealership, following an extensive refurbishment of its premises.
DLG Team Leader Graham Jones has discussed how the company is delivering outstanding customer experiences. DLG owns and operates 23 automotive service centres, which handles more than 50% of its own claims. Read more
Fix Auto UK has invested in its network, acquiring the long-established Fix Auto Edinburgh West repair centre from Stewart and Carol Roden. The acquisition, the first for the network in Scotland, takes the number of repair centres the network owns outright to 11. Read more
Industry News
HORIBA MIRA unveils UK-first crash testing facility
Automotive engineering consultancy HORIBA MIRA has opened the UK’s first vehicle crash testing facility capable of testing frontal car-to-car impacts. These collisions are responsible for more deaths than any other accident type, according to Euro NCAP. Read more
CLEPA calls for greater regulation to protect independent aftermarket
CLEPA has called for greater regulation protecting access to repair data and parts for independent repairers. It believes that as authorised dealerships gain greater dominance, independents are facing growing restrictions around access to vital information and spare parts. Read more
Euro NCAP announces latest safety ratings
Euro NCAP has released the safety rating for the Audi Q6 e-tron, the Ford Explorer, the Jeep Avenger, the Renault Symbioz and Captur, the Subaru Crosstrek and Impreza, and the XPENG G6. The Audi Q6 e-tron, Ford Explorer, XPENG G6, and Subaru Crosstrek and Impreza all achieved five-star safety ratings, while the Renault Symbioz and Captur achieved four stars. Read more
BASF Coatings launches first ChemCycling products in the automotive refinish market
BASF Coatings officially introduced new product lines at Automechanika 2024. It’s next generation of clearcoats employs the company’s unique ChemCycling technology which boost bodyshop efficiency and productivity. Read more
Cordless convenience is here to stay with help from Mirka’s FBS-B
Mirka UK is expanding its belt sander range with the new lightweight Mirka FBS-B battery file belt sanders. The new FBS-B 13 and FBS-B 10 tools have been designed to make cleaning up welding seams and spot welds easier and more efficient. Read more
Government confirms it will go ahead with research into headlight glare
The RAC has welcomed news that the government will commission research into headlight glare. RAC road safety spokesman Rod Dennis said: “We are delighted to see a commitment from the new government that independent research into the issue of dazzling headlights is being commissioned, especially with darker evenings now on the way.” Read more
NFDA-NI and PACTS urges immediate action on MOT backlog
In a joint letter with the Parliamentary Advisory Council for Transport Safety (PACTS), NFDA-NI has sent a letter to Northern Ireland’s Infrastructure Minister, John O’Dowd, extending a further invitation to discuss the knock-on safety concerns of the MOT system in Northern Ireland. Read more
Road Safety Strategy for Northern Ireland to 2030
The Road Safety Strategy for Northern Ireland to 2030 reflects the continuing commitment to working in partnership to reduce the number of deaths and serious injuries across the roads network and to the ongoing development of a safe and sustainable transport network that meets the needs of all road users. Read more
Axalta introduces Axalta Nimbus to improve productivity and performance
Axalta has launched Axalta Nimbus, its global customer experience platform for refinish customers. This technology seamlessly connects customers to all of Axalta’s tools and resources to improve efficiency, enhance productivity, boost performance, and maximise profitability. Read more
Motor Assist calls for industry-wide EV-for-EV replacement vehicle guarantee
Motor Assist is calling for the accident aftercare industry to implement an EV-for-EV guarantee, enabling drivers of electric vehicles to remain in an electric car if they require a temporary replacement. Read more
New Data Hub Shows How Waymo Improves Road Safety
The most recent data shows that over 22 million rider-only miles driven through the end of June, the Waymo Driver has been involved in 84% fewer crashes with airbag deployment, 73% fewer injury-causing crashes, and 48% fewer police-reported crashes compared to human drivers. Read more
esure backs 20mph zones to lower premiums
Insurer esure has said that reducing speed limits to 20mph in cities across the UK could reduce annual motor policies by £50. It reported a 20% fall in car claims in Wales since the limit was introduced last September and reduced premiums accordingly at the end of the year. Read more
Ben invites automotive family to get involved in festive fundraising activities
Automotive industry charity Ben is inviting its automotive family to get involved in Christmas Jumper Day this December and has also released its new Christmas card collection to raise funds which will support those struggling or in crisis. Read more
VM News
BMW Group Recycling and Dismantling Centre celebrates 30 years
For 30 years, the BMW Group’s Recycling and Dismantling Centre (RDC) has been developing and testing processes to achieve significant advances in the recycling of parts and reusable materials. Read more
Hyundai and GM MoU to explore collaboration
General Motors and Hyundai Motor Company have signed an agreement to explore future collaboration across key strategic areas. GM and Hyundai will look for ways to leverage their complementary scale and strengths to reduce costs and bring a wider range of vehicles and technologies to customers faster. Read more
Zeekr showcases latest innovations in Frankfurt
Zeekr showcased its latest innovations, including the upgraded LFP batteries, the Zeekr MIX and the Zeekr 001 FR, at the EVA Expo at Automechanika Frankfurt 2024. Read more
Geely Auto unveils its pure electrified products at Automechanika Frankfurt
Geely Auto, an innovative global automaker, made a strong impression at Automechanika, Frankfurt by showcasing its latest electrified products designed for global markets. With participants from 175 countries, the world’s leading trade fair, Automechanika Frankfurt, officially kicked off on September 10. Read more
People
ACG has appointed Nicky Rushton as the company’s new Head of Sales.
FMG Repair Services has appointed Paul Wrigglesworth as its new Managing Director.
Bodyshop, Environment, Finance, Insurance, Mobility, People, Salvage, Supplier, Technology, Training, Uncategorised, Vehicle Repair, vehicle sales and Words
Momentum building for ARC360 future tech event
ARC360’s ‘future tech’ themed conference taking place on Thursday 27 June 2024 has already gained the interest of a number of key motor insurers.
Following up on last year’s highly acclaimed specialist electric vehicle (EV) event, ARC360 will further explore just how technology is shaping the future of the industry with key persons of influence already confirmed to attend.
Bodyshop Briefs
Gemini Accident Repair Centres has marked seven years since the launch of their apprenticeship programme by celebrating the progress of two of their first apprentices to progress to Multi-Skilled Technicians.
Chartwell has again been awarded its Official McLaren Approved Bodyshop Certificate.
KC Autos has achieved the new BS10125:2022 vehicle repair standard across all its sites in the north west.
Express Bodyshops has opened its fourth site in Nuneaton.
Novo Automotive’s Witham site has chevied BSI Kitemark status within four weeks of opening.
Activate Accident Repair has announced its new 18,000sqft site in Hampton, Greater London will open for business this month, offering EV, hybrid and LCV repairs.
Fix Auto Oswestry has completed a new 62KW solar panel installation which will deliver up to £21,000 in annual savings while significantly reducing emissions.
Evolution Repair Group has acquired its third site, C&M Bodyshop in Coventry.
D and M Coachworks has continued to invest in training and development of colleagues by attending Cornerstone Technologies’ Push to Paint Training Programme.
Milton Keynes-based Vehicle Crash Repairs is expanding into a new 30,000sqft facility. The new site features state-of-the-art green technology and equipment to support sustainable operations.
Avant Recruit and Rowley Spray Booths have joined the NBRA as supply partners.
Based in Barnstaple, the new 7,700sqft cutting-edge facility, which includes state-of-the-art electric spraybooths and EV charging facilities, will handle upwards of 1,000 repairs a year and significantly increase Gemini capacity in the region.
Steer acquires six IRG sites
Steer Automotive Group has expanded its operational footprint with the acquisition of six IRG sites. Established in 1999, IRG has built a reputation as a leading independent network of automotive repair centres.
The acquired sites are located in Whitland, Swansea, Pontypridd, Bristol, Birmingham, and Wolverhampton.
Thatcham Research announces LexisNexis partnership
Thatcham Research has announced a strategic relationship with LexisNexis Risk Solutions.
The new partnership will transform the accessibility, consistency and analytical power of Thatcham Vehicle Risk Data (VRD), which assigns ABI Codes and Group Ratings to vehicles to help insurers assess and rate risk.
Vella Group partners AkzoNobel in sustainability drive
The Vella Group has become the first UK business to be named an official partner of AkzoNobel’s Sustainable Repair Network.
It has achieved level 1 of the three-level certification process, which demonstrates its commitment to reducing its carbon footprint.
It reported that new car registrations rose 14% to 84,886 units, completing 19 months of growth and making it the best February performance for 20 years.
Meanwhile, LCV sales increased 2.2% last month to 17,934 units, the highest number recorded since February 1998.
Cazoo announces major business model shift
Online car buying and selling platform Cazoo has announced it is transitioning to a marketplace business model.
To achieve this transition, Cazoo is now unwinding its inventory through retail and wholesale channels, and will also make operational chances that will include reducing headcount and developing its ecommerce platform, proprietary data, and digital functions.
Cool response to Spring Budget
Jeremy Hunt’s Spring Budget has left the automotive sector underwhelmed with industry bodies labelling it a ‘missed opportunity’.
Despite falling sales in electric vehicles the government has not introduced any incentives to encourage car buyers to go green, while the yawning skills gap has not been addressed either with no changes made to what many consider a failing Apprenticeship Levy.
The Society of Motor Manufacturers and Trader, the Institute of the Motor Industry, and the National Franchised Dealers Association have all said the Budget didn’t deliver what the automotive industry needs.
Ageas celebrates sustainability success
Ageas has collected the prestigious Circular Economy Innovation Award at the Edie Sustainability Awards. It won the award for its Green Parts Initiative working in partnership with The Green Parts Specialists.
Allianz enhances breakdown support services
Allianz Partners has expanded the roadside and breakdown products it offers to mobility providers, fleet owners, banks and insurers.
Its new range is based on three levels of cover: breakdown; accident; and breakdown and accident.
Bridge to develop new skills directory
Bridge Automotive Academy is developing an online directory for bodyshops to show their investments in training and colleague qualifications.
The directory will also enable insurers and work providers to identify those repairers with the skills to carry out repairs safely and correctly.
BASF unveils women’s initiative
BASF is marking International Women’s Day by bringing together 170 women from six leading companies to promote women in leadership roles.
The Connect.Share.Inspire initiative also involves Schneider Electric, Bosch, Bilfinger, Henkel and Bouygues.
Speed critical in salvage sector
S&G Response has highlighted the need for speed when it comes to total loss and salvage. It says accurate decision-making based on good data is critical to a successful salvage strategy.
£360 million to boost British manufacturing and R&D
The UK government is investing a further £360m in UK manufacturing and R&D. Of that, £73m is dedicated to zero-carbon automotive technology.
Aon adds ai capabilities
Global professional services company Aon has acquired Humn.ai’s technology to enhance its commercial fleet services. The acquisition will deliver Aon’s customers with a real-time view into commercial fleet performance to support decision-making and risk reduction.
Vizion named among European elite
Vizion Network has been named as one of Europe’s fastest growing companies by the Financial Times. It was ranked 417 in the FT 1000 Europe’s Fastest Growing Companies list.
ADAS Solutions expands in Gateshead
ADAS Solutions has opened a new workshop in Gateshead. The new site includes cutting-edge technology and skilled technicians to handle all ADAS and EV jobs.
The move is part of wider strategy of expansion.
VM News
Chinese influence in evidence at Geneva Motor Show
The 2024 Geneva Motor Show underlined the growing influence of Chinese vehicle manufacturers on the market.
The last time the show was held, in 2019,35 VMs unveiled over 130 production models. However, this year saw SAIC and BYD, along with Renault Group, the only manufacturers to reveal to car concepts.
JLR announces new renewable energy drive
JLR has announced a range of new off-grid renewable energy projects, including the installation of a variety of solar panels.
The initiative is part of the company’s target to increase self-generated energy to 36.4% of its global consumption by 2030.
Nissan GB makes gender pledge
Nissan GB has joined the Automotive 30% Club, a network of automotive leaders dedicated to ensuring that at least 30% of key leadership positions are held by women by 2030.
TMC Strengthens Battery Production Capabilities
Toyota has announced it is making Primearth EV Energy a wholly owned subsidiary to enhance its EV battery production capabilities.
Primearth manufacturers hybrid electric vehicle batteries and plans to also develop batteries for pure electric vehicles and plug-in hybrid electric vehicles.
Polestar and Tesla quit automotive body
Polestar has followed Tesla in withdrawing its membership of Australia’s main automotive group, the Federal Chamber of Automotive Industries. It is quitting the group in protest of an FCAI campaign which it believes could deter car buyers from switching to EVs.
The FCAI is campaigning against a new vehicle emissions standard which it says will raise prices.
People
Harry Abraham is leaving Halo after 10 years to take up a new role as Group Operations Director at Steer Automotive Group. The Group has also appointed Rickelle Woodbridge as Site Operations Manager at Steer Pontypridd.
Richard Spencer has been named business Development Lead at Allianz Partners UK and Ireland.
Nick Spiers has been appointed Global Vice President Strategic Operations at Fix Network World.
Flyde Coast ARC has named Pete Sadler as new Business Development Manager.
Smart Bodyshop has appointed Mark White as Bodyshop Manager.
Dawn Swales has started a new position as Director of HR at Turners Accident Repairs.
Harvey Stead has been named Chief Operating Officer at Redde Northgate. Melanie Bebbington has been appointed Managing Director of Auxillis and Neil McCrossan as Managing Director of the Northgate businesses.
Matthew Shaw has been appointed National Sales Manager at Paintnuts Bodyshop Supplies.
Bodyshop, Environment, Finance, Insurance, Mobility, People, Salvage, Supplier, Technology, Uncategorised, Vehicle Repair, vehicle sales, wellbeing and Words
Bodyshop briefs
Cannock-based Premier ARC has secured PAS 2060 certification.
Hilton Coachworks has becomean approved BMW repairer.
GRM Bodycraft has opened its fourth site in Scotland. The new express repair centre is based in Dundee.
Nova Automotive Group has announced its new Witham site will launch next week.
KC Autos has secured Toyota- Lexus approval.
Industry News
Thatcham Research hosts BYD Product Showcase
For two days in January (Wednesday 24 and Thursday 25 January 2024) Thatcham Research played host to a number of invited guests for Chinese vehicle manufacturer BYD (Build Your Dreams) Product Showcase. ARC360 was on hand to explore the products, learn more of the Thatcham Research – BYD relationship, and glean insights in the vehicle manufacturers plans for 2024.
Steer announces Lovells and Pronto acquisition
Steer Automotive Group has acquired all 11 Lovells Auto Body Centres and Pronto Accident Repair Centres.
The integration of Lovells and Pronto, which boasts approvals from the likes of BMW, Tesla, Mercedes-Benz Van, Audi, VW Skoda Seat, Kia and Hyundai, consolidates Steer Group’s current East Midlands’ footprint.
Premiums up another 12% in Q4
New figures from the Association of British Insurers have found that motor insurance premiums rose 12% in the fourth quarter of 2023. Average policies increased from £526 in the third quarter to £627 in the last three months of the year.
Taking the year as whole, prices rose by more than 25% from 2022.
Network benefits
S&G Response has highlighted the benefits of being part of its repair network, including pricing transparency, accurate triage, and ongoing support.
Its network now includes 225 repairers nationwide and 58 specialist HGV repairers.
BASF working towards sustainability standard
BASF’s Coatings division is discussing the introduction of an independent global certification standard to manage demand for sustainable accident repairs and the creation of a uniform standard based on tested criteria.
The criteria will provide a guideline to bodyshops on how to become more sustainable and help them to prepare for the increasing legal requirements such as CO2 emission reports.
GT Motive announces first price increase
GT Motive has announced it first ever price adjustment.
An eight per cent increase will be introduced form 1 March, affecting estimate creation (VQ included, VRN-VIN included), manual estimate creation, system access charges, and VIN query.
London traffic the slowest in the world
London traffic is the slowest in the world, according to a new report published by Tom Tom. It found that a typical 10k drive in London now takes 37 minutes and 20 seconds.
Globally, the report revealed that average speeds decreased in 228 of the 387 cities it analysed.
Automotive apprentices spike by 9%
Automotive apprenticeships rose by nine per cent in the first quarter of the new academic year, according to data from the Institute of the Motor Industry.
It found that the ‘Motor Vehicle Service and Maintenance Technician (Light Vehicle)’ pathway was the most popular choice with 1,500 starts, while the ‘Autocare Technician’ pathway also experienced a significant 38% increase, representing 28% of all automotive apprenticeship starts.
2023 safety scores revealed
Euro NCAP has announced that of the 17 safety ratings issued for new cars last year, 14 received five stars and three received four stars.
Ben publishes new employer newsletter
Automotive charity Ben has unveiled its first newsletter dedicated to automotive employers.
The publication will highlight the services Ben offers to anyone who has worked or is working in the industry, while also sharing upcoming health and wellness awareness campaigns and other industry events.
NBRA signs digital deal with Fixico
The National Body Repair Association (NBRA) has secured a digital partnership that will provide its members with comprehensive data-driven insights, enabling them to make better operational decisions and deliver improved customer service.
It is partnering with Fixico, a leading digital car repair management platform, and by integrating its technology it will deliver in-depth data insights to its 720 members to support repair optimisation and monitoring.
WorldSkills UK confirms Pearson partnership
WorldSkills UK has announced a new partnership with leading learning company Pearson.
Pearson will be the official partner of Team UK for the 47th WorldSkills Competition, which takes place in Lyon from 10–15 September.
MOT tests to remain unchanged
The UK government has confirmed that first MOTs will remain at three years after registration and annually thereafter, scrapping plans to extend MOT periods after consulting with the industry.
Meanwhile, the Institute of the Motor Industry has warned that an estimated 73% of MOT testers have still to take their Annual Assessment before the 31 March deadline.
Monolith and About:Energy announce AI partnership
A new partnership between AI software provider Monolith and battery technology innovator About:Energy could accelerate the R&D process around EV batteries for vehicle manufacturers by 12-18 months.
As part of the collaboration, the companies will deliver AI-powered battery modelling, testing and validation to provide manufacturers with deeper insights.
It has said apprenticeship numbers have fallen 37% since the Apprenticeship Levy was introduced in 2017 and is now calling on Chancellor Jeremy Hunt to introduce additional funding in his Spring Budget.
asTech secures ADAS partnership with Ford
asTech – driven by Repairify has announced it is now a Ford Authorised Service Provider for ADAS.
Shops in the brand’s certified collision network will now be able to use asTech technology and remote services to perform ADAS calibrations for Ford and Lincoln vehicles.
Trend Tracker report on the way
The latest 250-page Trend Tracker Report will be published shortly, including industry data, trends and expert analysis, as well as thought leadership pieces from industry experts.
On your bike
GSF Car Parts is tackling both the London traffic and carbon emissions by piloting deliveries between its 14 London branches via e-cargo Vok Bikes.
VM news
Volkswagen ID.7 win What Car? Safety Award
Volkswagen’s ID.7 has topped a five-car shortlist to win the 2024 What Car? Safety Award.
It won the award based on Euro NCAP test scores as well safety systems such as active and passive safety technology.
Suzuki tops UKCSI charts
Suzuki GB has been named as the top automotive brand in the latest bi-annual Institute of Customer Service’s UK Customer Satisfaction Index (UKCSI).
It finished 15th overall in a list of 270 organisations from across all industries.
VWG unveils specialist AI lab
Volkswagen Group has launched a new AI Lab to support product development.
It will now collaborate with the tech companies in Europe, China and North America to rapidly develop and implement new AI-driven in-car innovations.
Hyundai sales top four million
Hyundai sales in 2023 reached 4,216,898 units worldwide, representing a seven per cent increase on 2022. Meanwhile, revenues were up 14%.
In the fourth quarter alone, sales topped one million, driven by a 5.3% increase in markets outside of Korea.
Volvo sets new sales high
Volvo has reported a 21% increase in revenues in 2023 with the brand setting a new sales record of 708,716 cars.
Meanwhile, EV sales rose 70% to 113,419 units.
Polestar 4 hits UK shores
The Polestar 4 is now officially available in the UK. The model is the brand’s first SUV coupe to launch without a rear window.
People
Furrows Group has appointed Olly Edwards as new Telford ARC Manager.
Smart UK has announced the appointment of Jason Allbutt as its new CEO
Chris Hanks and Richard Giaramita have been appointed Account Directors at Copart UK, while Mark Szefer has been promoted to the same role.
sopp+sopp has appointed Chris Beeby as Director of Business Development.
The Grove Group has appointed Dan Sutac as Regional Development Manager for the Northern Territory.
Michael Massey has been appointed Senior Application Engineer UK&I at 3M.
Kelly Clarke has been named Project Manager at Absolute Bodyshop Solutions.
Solus has been shortlisted for the IMI Championing Diversity Award.
Automotive industry charity Ben is inviting anyone who works or has worked in the sector to share their experiences to help it mould its support services to better suit the industry.
Its Health and Wellbeing survey 2023 has been designed to help the charity identify the issues that have most impacted colleagues over the last year.
The information is collected to ensure the charity provides the support services people need now and in the future. It also enables Ben to work with employers to introduce support measures relevant to their employees.
Last year’s survey found that 99% of automotive workers were personally affected by a health and wellbeing issue over the 12-month period, with stress the most common issue, followed by poor sleep and low mood
Rachel Clift, health and wellbeing director at Ben, said: “We would like as many people as possible from our industry family to take part in our annual survey so we can gain vital insights into what’s currently going on from a health and wellbeing perspective. This then enables us to focus our efforts on supporting people in the right way, with the right resources.”
Motor insurance premiums reached a record high in the second quarter of 2023, with the average comprehensive policy now £511.
This is a seven per cent rise on the first quarter and 21% up on the same quarter of 2022.
According to the Association of British Insurers, price rises have been driven by rising repair costs, which have soared by 33% in a year, wage inflation that is up to 40% for some insurers, and a 12-21% increase in the cost of replacement parts.
ABI data also revealed that renewals were up by £36 on the previous quarter to £471, while new policies increased by £21 to £566.
Meanwhile, insurers paid out £2.4bn in all motor insurance claims in the first quarter of this year, a rise of 14% on the first quarter of 2022.
Mervyn Skeet, the ABI’s Director of General Insurance Policy, said:“These continue to be tough times for many motorists and motor insurers alike. With many families facing higher cost of living bills, no one wants to see the cost of their motor insurance rise. Insurers remain determined to ensure that motor insurance remains as competitively priced as possible, but this has become increasingly challenging, given the continued rising costs that they are facing.
“We would urge anyone concerned about being able to afford their insurance to speak to their motor insurer to see what options might be available. And despite cost pressures, it can still pay to shop around to get the policy that best meets your needs at the most competitive price.”
Bodyshop, Environment, Supplier, Technology, Uncategorised, Vehicle Repair, vehicle sales and Words
Some of the leading names from across the motor claims sector are set to share their insights at ARC360’s forthcoming specialist EV event – The EV-olution.
Sponsored by Control Expert and Thatcham Research, along with ARC360 Corporate Partners and Partners, the event takes place on Tuesday 4 July at the Manufacturing Technology Centre (MTC), Coventry.
Some of the expert names set to take to the stage focusing on areas such as FNOL, repair capabilities, cost inflation, skillset requirements, health & safety, repairability, vehicle valuations and end-of-life vehicle management include:
Derren Martin, director of valuations, cap hpi
Adrian Watson, head of engineering research, Thatcham Research
Dave Sargeant, managing director, Gemini ARC
Maria Loukadaki, motor repair specialist – future technology specialist, Direct Line Group
Many of the UK’s leading insurers, vehicle manufacturers and vehicle repairers set to attend the event include insurers AA, Direct Line Group and Markerstudy; vehicle manufacturers JLR, Lotus and VWG; repair groups Apollo Motor Group, Penning’s Ltd and Rye Street Group; and independent repairers Accident Express; Castle Coachworks and Fylde Coast Accident Repair Centre.
In this webinARC we explore incident claims processes and repair operations in a bid to unravel just what the current climate means for products, processes, plant, people and programmes (5Ps).
WTW partners with Thatcham Research
WTW and Thatcham Research have announced a new partnership that combines their market-leading data and analytical capabilities to deliver a more comprehensive understanding of the impact of increasingly advanced vehicle technologies on claims risk.
The tie-up will see Variant Code’s vehicle specificity combine with Claim Metrics’ data and analytics to give insurers far deeper, richer insights of emerging trends in claims risks at a granular level in terms of claims characteristics, geography and vehicle type.
Sherwood’s joins Fix in North East
Sherwoods Accident Repair Centre in the North East has joined the Fix Auto UK network.
The latest addition, which is part of the Sherwoods Motor Group, will now operate as Fix Auto Washington and joins following an aggressive programme of investment.
Currently, the operation repairs up to 30 vehicles a week but the senior management held no reservations by admitting their key rationale behind joining Fix Auto UK was to improve on work efficiencies in order to truly maximise the 30,000sqft repair centre and double its capacity.
Motofix secures ADAS training
Motofix Group has upskilled its workforce with a range of ADAS courses delivered by RWC Training.
The courses were delivered at Motofix sites in Yeovil and Northampton, with colleagues from a number of other sites taking part remotely. The training included an ADAS Awareness course for managers and VDAs while MET technicians completed an ADAS course to secure IMI accreditation.
Day’s celebrates carbon certification
Day’s Motor Group has announced that its Swansea accident repair site has achieved PAS 2060 certification.
It has partnered with ECA Business Energy to achieve this, following the agreed methodology of measuring their carbon footprint across all three scopes. As part of PAS 2060, it and has pledged to continuously reduce its carbon footprint across all three fronts.
Repair challenges going nowhere
The NBRA’s first Independent Group Summit of 2022 predicted that the challenges afflicting the sector now will persist for another 18-24 months.
It found that while claims levels have returned to around 85-90% of pre-pandemic levels, repair capacity is only at 75-80%, with fewer repairers, fewer skilled staff, disruptions to the supply chain causing parts delays, and reduced mobility options all having a negative impact on the market’s efficiency.
Vella Group earns VAG approval
The Vella Group has announced that a second site has secured manufacturer approval from the Volkswagen Group. The approval at its Workington site follows VAG approval at its Skelmersdale in Lancashire.
The Vella Group is now certified to repair a growing number of brands including Audi, ŠKODA UK, Cupra, SEAT, Volkswagen Group, and Volkswagen Commercial Vehicles.
Commission calls for Automated Vehicles Act
The Law Commission of England and Wales and the Scotland Law Commission have jointly published a report calling for a new Automated Vehicles Act to regulate the introduction of driverless cars. The new Act would draw a clear distinction between driver-assist and self-driving features, and apportion liability accordingly in the event of a collision.
It proposes that when self-driving features are in use then the technology provider or manufacturer will be responsible if anything goes wrong, and not the driver.
Tractable joins Guidewire PartnerConnect
AI solutions provider Tractable has joined Guidewire PartnerConnect. This will enable Guidewire ClaimCentre users to use Tractable’s technology to accelerate the recovery and claims process for insurers and policyholders.
Tractable’s uses AI and digital images to estimate repairs. Its solutions process over $2bn in year in vehicle repairs and purchases every year and have been employed by more than 20 of the world’s largest insurers.
Bentley announces £2.5bn EV strategy
Bentley is investing £2.5bn in an electrification strategy that will turn its Crewe headquarters into an EV ‘dream factory’ and secure the futures of more than 4,000 employees. It has said its first EV will roll off the production lines in Crewe in 2025, with a new EV model released every year after than until 2030.
Meanwhile, the site itself will transition into an EV hub and the introduction of sustainable practices will make it carbon neutral by 2030.
Road rule changes come into effect
Rules to improve the safety for all types of road users will be updated in The Highway Code from tomorrow (Saturday 29 January 2022).
The changes follow a public consultation which ran from July to October 2020, and received more than 20,000 responses from the public, businesses and other organisations.
Licence Bureau has produced a short video explaining the eight key changes which includes hierarchy of road users; people crossing the road at junctions; and overtaking when driving or cycling.
Cox Automotive predicts further uncertainty
Cox Automotive has warned the industry not to expect a return to pre-Covid-19 norms. In its first AutoFocus of the year, it predicts the problems of 2021 will persist through 2022 and beyond.
It urges the industry to adopt a military acronym, VUCA, which stands for volatility, uncertainty, complexity and ambiguity, and prepare to operate in a constantly changing environment. The report also suggests that supply chain disruption will not be resolved this year.
Sustainability catch up…
During ARC360’s most recent webinARC we explored the key themes of sustainability.
Featuring:
Charlotte Burnige, company secretary, Coachwork Renovations Ltd
Joe March, head of commercial & network management, The Green Parts Specialists
Chris Payne, head of networks & engineering – home & motor, LV=
Stuart Sandell, assistant vice president – sales, UK & Ireland, Enterprise Holdings
In this webinARC we explore the key themes of sustainability across the industry to discover just what it means to different operations – from large corporates through to independent businesses –at this current time.
Featuring:
Charlotte Burnige, company secretary, Coachwork Renovations Ltd
Joe March, head of commercial & network management, The Green Parts Specialists
Chris Payne, head of networks & engineering – home & motor, LV=
Stuart Sandell, assistant vice president – sales, UK & Ireland, Enterprise Holdings
Deadline day for revised BS 10125 comments
Today (Friday, 14 January) is the final day for industry stakeholders to comment on the proposed revisions of BS 10125, the specification for the vehicle damage repair process.
Updates to the specification, which include updated technical clarifications around ADAS and electric vehicles, revised proof of competence pathways and standardised repair methods, were put out for public consultation in early November.
AW was the first to sign up for Thatcham Research’s EV Ready training programme in August 2021, and now more than 200 technical and administration staff have completed tailored e-learning modules to become EV Aware. Technical teams have also completed a Level 3 qualification.
Meanwhile, AW has released the fourth episode in its Career For Life docuseries which takes a look at the group’s most highly accredited technician, Simon Bailey.
Sue Cripps, General Manager for Standards and Compliance and a member of the Motofix Group Central Services team, said, “Our sites have performed brilliantly last year. We had eight clear audits with no nonconformances which is an incredible achievement given all the challenges and business upheaval throughout the pandemic.”
It hopes that by adopting Tractable’s AI solutions it will be able to reduce the time from first notification of loss to return of vehicle by as much as two weeks.
Mapfre will first integrate the technology to its operations in Brazil.
Market Intelligence: Wednesday 12 January 2022
ARC360 has published its Market Intelligence Insight for January – in partnership with Trend Tracker – including data from Apple, Google, TomTom, and Department for Transport.
AutoRaise was established in 2012 to address the skills shortage by promoting the industry to young people and then working with employers to find placements for new talent. Its ambition is to help secure up to 2,000 new apprentice positions per year by 2025, with a retention rate exceeding 80% by 2027.
CVS makes flying start
Castle Coachworks has introduced a sister company, Castle Vehicle Servicing, to add first-class mechanical repair and vehicle servicing to its existing bodyshop and accident repair business.
Located on the same Northampton site but operating independently, CVS has serviced more than 40 in the two months since launch.
The task force was broken down into three main working groups: Race and Ethnicity; Physical and Non-Visible Disabilities; and Gender Identity. Each has now presented interim results, with the final recommendations due before the IMI Dinner on 17 March.
Step forward in spot repair
ARC360 partner Mirka has introduced its Iridium SR abrasive for spot repair. Iridium SR features new three-dimensional technology with triangular silicon carbide grains which form new edges whenever they break down during the sanding process, making the product a long-life solution.
Iridium SR is best paired with Mirka’s ergonomic cordless tools.
Repairify adds diagnostics to product portfolio
Repairify has signed a global supplier contract with LAUNCH, meaning it will now be able to offer automotive diagnostic tools and solutions to its customers. Furthermore, the partnership means Repairify can provide remote OEM and OEM-compatible diagnostic and parts programming across a wider geographical footprint.
As a result it expects to see a significant restructure and downsizing of dealer networks, with many sites entering the independent market and smaller independents seeking the security and virtual scale provided by franchise networks.
ARC360 sets out webinARC schedule for 2022
ARC360 has set out its webinARC schedule for 2022 with key industry themes forming the basis of the monthly discussions.
Each 45-60-minute session aims to tackle a core thread common throughout the industry and glean input from a variety of stakeholders in order to continue to promote ARC360’s core ethos of ‘gaining ground together’.
Bodyshop, Covid 19, Environment, Insurance, Mobility, People, Salvage, Supplier, Technology, Uncategorised, Vehicle Repair and Words
Register now…
Join ARC360 on demand for a ‘Mobility Special’ – lifting the lid on the changing landscape for mobility – from modern technologies and human behaviours, to connectivity and future concepts – exploring just what it all means to those involved in the insurance claims sector.
Featuring: Greg Cole, UK Claims Director, Aioi Nissay Dowa; Dean Lander, Head of Repair Sector Services, Thatcham Research; Richard Price, Aftersales Director, BMW UK Ltd; and Stuart Sandell, Assistant Vice President – Sales – UK and Ireland, Enterprise Holdings.
Costs rise as supply chains feel squeeze
The cost of repair rose 14% between H1 2019 and H1 2021 and is likely to continue to climb according to the latest research from Trend Tracker.
Using Audatex data as basis for its repair insight, data shows parts and paint rose 12% and 13% respectively between 2019 and 2021, whilst ‘additional costs’ – those relating to areas such as Covid-19 charges and ADAS calibrations – rose by 46% during the same period.
NBRA to host green awards
The NBRA will host its Greener Bodyshop Awards on Thursday 9 September 2021 to bring together bodyshops and suppliers of green services and products to the industry.
Chris Weeks, Director of the National Body Repair Association (NBRA), said, “Following the success of the first Greener Bodyshop Awards ceremony in 2019, we will be holding a second bigger event later this year which will recognise vehicle body repairers in the industry who are committed to reducing their impact on the environment, by implementing measures for pollution and energy reduction.”
‘Very large’ driving test backlog
Transport Secretary Grant Shapps has acknowledged a “very large” backlog of circa 440,000 driving tests due to the pandemic.
According to the BBC, he said the DVLA has put in place a recovery plan to increase the number of tests carried out every day. He added, “I will personally be seeing to them keeping to track on that recovery plan because young people need to be able to take their tests and pass.”
The Driver and Vehicle Standards Agency (DVSA) said its testing capacity was limited in Scotland as centres must ensure people observe two metre physical distancing. Only one metre distancing is required south of the border.
The DVSA also revealed that the number of practical tests carried out in the last year had dropped by 72.7% from 2019 to 2020.
Covid-related issues continue to hit production
UK car production rose dramatically in May, according to the latest SMMT figures but still face ongoing Covid-related issues.
Some 54,962 cars rolled off production lines compared to just 5,314 a year ago. Performance, however, was still far below pre-pandemic levels, down -52.6% on the same month in 2019.
Mike Hawes, SMMT Chief Executive, said, “May’s figures continue to look inflated when compared to last year’s near total standstill of production lines. The recovery of car production is, however, still massively challenged here and abroad by global supply shortages, particularly semiconductors.”
Carpenters Group joins MGAA
Carpenters Group, the legal firm providing third-party claims services to insurers, brokers and MGAs, has joined the Managing General Agents’ Association (MGAA) as a Supplier Member.
The partnership will ensure that members of the MGAA have access to Carpenters’ fully outsourced claims services encompassing FNOL claims handling, to TPA services through to a comprehensive Defendant litigation capability to trial.
The move comes as MGAs get to grips with the new demands placed upon them by the implementation of the Civil Liability Act.
IPPR suggests EV focus could see 28% rise in car ownership
It also claims it would result in an 11% rise in car traffic between 2021 and 2050.
The IPPR report argues that to be fair to all, the UK government’s upcoming plan for decarbonising transport must focus on improving people’s quality of life – and this cannot be achieved through a shift to electric vehicles alone.
IPPR is a registered charity and the UK’s pre-eminent progressive think tank.
AND-E UK is part of Aioi Nissay Dowa Europe (AND-E) which is part of the MS&AD group, one of Asia’s largest insurers. Combining AND-E UK’s significant capacity and motor industry experience with Flock’s risk intelligence and policy management platform, fleet managers can now access insurance tailored to their operations and designed to help improve safety over time.
Copart celebrates International Women in Engineering Day
Rachael’s career with Copart began over five years ago when she joined the business as a Claims Settlement Advisor. She moved into an administrative role within the Vehicle Engineering team, before pursuing a career as a Vehicle Image Engineer.
Rachael said, “Now that the last remaining covid restrictions are easing, there have been reports in the news that road traffic has now risen above pre-pandemic levels for the first time. As a business, we are certainly seeing the effects of this and the volume of accident-damaged vehicles coming through Copart have increased.”
ERS puts stop to £63,000 PI fraud
Specialist motor insurer ERS has successfully pursued a private prosecution against three fraudsters who made false allegations against its’ client in an effort to secure £63,000 in personal injury damages.
It is the first time an insurer has used the Fraud act to secure convictions against both a claimant as well as the witnesses supporting the claim and reaffirms ERS’ zero-tolerance approach to motor insurance fraud.
All three individuals, who were employed as taxi drivers in High Wycombe, were successfully convicted of fraud by misrepresentation. The Claimant received an 18-month suspended prison sentence and the two witnesses each received a community order. All three parties lost their taxi licences as a result of their convictions.
Bowled over
Fix Auto Bradford South found itself in the national limelight this week after local cricketer Asif Ali literally smashed his ball for six… and shattered the rear window of his car in the process.
The comical incident occurred last weekend as Asif was playing for Illingworth St Mary Cricket Club which the Yorkshire repairer has sponsored for the last five years.
After being initially reported by the Yorkshire Evening Post newspaper, the story went national with Asif’s misfortune being reported by the BBC, ITV and Sky News along with numerous national newspapers including The Mirror, Daily Mail and Telegraph.
