AutoRaise relaunches with ‘Call to Action’ campaign to tackle industry skills crisis

AutoRaise is calling on UK bodyshops to take urgent action to secure the future of the automotive repair industry.

The UK’s vehicle repair sector is facing a severe skills shortage, with over 5,000 vacancies currently unfilled and the gap widening each year.

In response, AutoRaise is relaunching to inspire more bodyshops to take on apprentices and train the next generation of skilled technicians.

The relaunch coincides with the launch of AutoRaise’s ‘Call to Action’ campaign, a nationwide push urging repairers to act now by investing in apprenticeships.

Emma Speed, Managing Director of AutoRaise, said, “The skills gap in our industry is no longer just a future concern—it’s a crisis happening right now. Bodyshops are struggling to find technicians, and without action, we risk serious consequences for businesses, customers, and the entire sector.

“Our ‘Call to Action’ campaign is about making it clear: apprenticeships are not just a nice-to-have; they are an essential investment in the future of our industry.”

Making apprenticeships work for bodyshops

Many repairers want to invest in apprentices but are unsure where to start. AutoRaise, in partnership with the NBRA (National Body Repair Association), is making the process simpler, more accessible, and fully supported.

Through this relaunch, AutoRaise is:

  • Connecting bodyshops with motivated apprentices—helping employers find the right talent.
  • Introducing the New AutoRaise Bursary Fund – Providing financial support to smaller bodyshops to help cover the additional costs of hiring an apprentice. The bursary helps cover essential costs such as tools, travel, and equipment.
  • Providing step-by-step support—from recruitment and training to funding guidance.
  • Helping businesses access funding—up to 100% of training costs covered by the government.
  • Delivering practical tools & mentoring resources to ensure a smooth apprenticeship experience.
  • Partnering with new Patrons Richard Hammond and The Smallest Cog to raise awareness of the importance of apprentices in our industry

AutoRaise is now urging bodyshops to take action by registering their interest in hiring an apprentice. https://www.autoraise.co.uk/get-started/register-your-interest/

Changes

Meanwhile, AutoRaise has also announced changes to the board of Trustees. Dave Sargeant, Managing Director of Gemini, will be stepping down as Chair of AutoRaise, with Simon Smith, Managing Director and Aviva Repair lead at Solus, taking up the role.

Smith said, “I’m honoured to take on the role of Chair at AutoRaise at such a pivotal time for the industry. The skills shortage is one of the biggest challenges we face, and apprenticeships are the key to securing the future of automotive repair.

“AutoRaise has already made a significant impact, but now is the time to go further – working more closely with bodyshops, strengthening industry partnerships, and ensuring that funding and support are accessible to all. I look forward to building on the fantastic work already done and driving forward initiatives that will create real opportunities for the next generation of skilled technicians.”

Meanwhile, joining Dave on the advisory board will be AutoRaise treasurer Marc Holding, MD at the Vella Group, and Trustee Dean Lander, Head of Repair Sector Services at Thatcham Research. Martyn Rowley from the National Body Repair Association (NBRA) has also joined AutoRaise as a trustee.

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ARC360 News – Friday 07 February 2025

More leading names added to ARC360 conference line-up

Michael Golding, Network Manager, Allianz; Martyn Rowley, Executive Director, NBRA & VBRA Commercial; and Andy Whatmough, Managing Director, S&G Response are three more leading names added to ARC360’s conference line-up.

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NBRA joins ILC as Industry Body Partner to further support repair community

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The Vella Group has announced the acquisition of First National Vehicles, which trades as Central Accident Repairs, in Wednesbury, West Midlands. This new location will become The Vella Group’s 18th site and marks the company’s first acquisition of 2025. Full story

Tony Bird, Accident Repair Centre Manager at Vertu Accident Repair Centre Truro, has been named as Accident Repair Centre Manager of the Year at Vertu 2024 CEO Management Awards. Full story

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AutoRaise relaunches to secure the future of automotive repair

AutoRaise, the charity dedicated to addressing the UK’s automotive repair skills crisis through apprenticeships, is relaunching during National Apprenticeship Week 2025 with a bold new vision to tackle the industry’s talent shortage. At a time when the industry faces over 5,000 unfilled roles, AutoRaise is stepping up efforts to connect young people with life-changing career opportunities. Full story

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Solera Audatex hits key growth milestone in 2024

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Apprenticeship Central shines a spotlight on VDAs

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Laura Straiton has joined Avant Repair Network as Business Development Manager.

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AutoRaise relaunches to secure the future of automotive repair

AutoRaise, the charity dedicated to addressing the UK’s automotive repair skills crisis through apprenticeships, is relaunching during National Apprenticeship Week 2025 with a bold new vision to tackle the industry’s talent shortage.

At a time when the industry faces over 5,000 unfilled roles, AutoRaise is stepping up efforts to connect young people with life-changing career opportunities.

And there’s no better example of what apprenticeships can achieve than Rosie Smith, a talented Vehicle Paint Technician Apprentice whose journey proves that hands-on learning can open doors to unexpected and fulfilling careers.

Rosie never imagined herself in a bodyshop. After initially enrolling in college to study fine art and photography, she quickly realised that sitting in a classroom all day wasn’t for her. Searching online for career ideas, she stumbled across a vehicle paint apprenticeship – and it changed everything.

She said, “I didn’t even know this job existed. I found it by accident, applied on a whim, and now I absolutely love it.”

Rosie has now completed her apprenticeship and qualified, proving the talent that exists in young people when they’re given the right opportunities.

Her story is at the heart of why AutoRaise is relaunching with a renewed focus—because young people like her need to know that rewarding careers in automotive repair exist.

Emma Speed, Managing Director of AutoRaise, said, “Apprenticeships are the key to solving the skills crisis in our industry. But right now, too many young people simply don’t know about the opportunities available to them. Rosie’s journey proves that hands-on learning can transform lives—and we need more Rosies in the industry.”

The AutoRaise relaunch will focus on:

Boosting Awareness – Launching a nationwide campaign to ensure apprenticeships in bodyshops are recognised as viable and exciting career paths.

Supporting Employers – Helping bodyshops take on apprentices by offering resources, funding guidance, and structured training programs.

Championing Diversity – Making the industry more inclusive by showcasing apprentices from all backgrounds and learning styles.

As part of the relaunch, AutoRaise is inviting employers, training providers, and industry leaders to get involved, take on apprentices, and help build a stronger, more skilled future for automotive repair.

Rosie concluded, “We need young people to see this trade as a career, not just a job. If more schools and businesses promoted apprenticeships, I think we’d see a lot more people like me choosing this path.”

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LKQ Europe supports EU’s Mobility Transition Pathway with landmark technician training pledge

As part of the Mobility Transition Pathway, LKQ Europe has committed to an ambitious training target to support the green and digital transformation of the automotive sector.

The Mobility Transition Pathway launched last February to foster a sustainable, competitive, and innovative mobility ecosystem. In its first round of stakeholder pledges, 45 organisations submitted 80 concrete commitments addressing key transition topics, with LKQ Europe’s technician training programme standing out as a critical and transformative initiative.

Through the dedicated LKQ Academy training division, the company will upskill 24,000 technicians to safely maintain and repair hybrid and electric vehicles across 11 countries by 2028. 

Andy Hamilton, President and Executive Managing Director of LKQ Europe, said, “Our pledge directly contributes to the EU’s vision of a greener, more digital mobility landscape. And more broadly, our pledge will support the future of the automotive aftermarket as it adapts to remain competitive in a rapidly changing world – keeping people and businesses moving safely, affordably and sustainably.”

LKQ’s seven-day Level Four Training Path includes theoretical foundations of hybrid and EV electric components, safety policies for hybrid and EV maintenance and diagnostics, manual de-energising of hybrid and EVs, special control functions, and advanced diagnosis for hybrid and EVs.

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Apprenticeship Central shines a spotlight on VDAs

Apprenticeship Central has highlighted the key role Vehicle Damage Assessors play in a bodyshop’s efficiency and success.

More than just an estimator, the VDA plays a pivotal role as the link between the customer, the repair process, and the business’s bottom line. A skilled VDA doesn’t just contribute to the business; they help define its success.

Profitability through precision: Accurate damage assessments ensure the right repair methods are used, reducing costly errors and maximising profit margins.

Streamlining Workflow: VDAs play a central role in managing the repair process, helping to reduce delays and improve key to key times, which keeps the workshop operating efficiently.

Customer Confidence: VDAs don’t just speak the language of insurers anymore— by providing clear, professional damage reports and estimates, VDAs help build trust with customers, enhancing the overall experience and driving repeat business.

Quality and Compliance: Ensuring repairs meet both safety and quality standards protects not just the vehicle but also the reputation of the bodyshop.

Apprenticeship Central has now urged bodyshops to invest in VDAs through apprenticeships

It said, “There’s a growing recognition of the benefits of developing talent from within through apprenticeship programmes. Apprenticeships aren’t limited to young people – employers can invest in individuals of any age. For apprentices aged 18 and over, businesses only contribute five per cent of the training costs, with the government funding the rest.

“Some of the most effective VDAs have come through apprenticeship programmes later in their careers. These individuals often bring valuable skills from other roles within the industry, accelerating their development.

“Instead of paying expensive recruitment agency fees, investing in an apprenticeship programme for a VDA is a cost-effective alternative. It not only reduces recruitment expenses but also allows businesses to develop talent tailored to business needs, effectively futureproofing a workforce.”

It concluded, “A strong VDA team is fundamental to the efficiency, profitability, and reputation of any bodyshop. Investing in their development, and exploring apprenticeship options as a route to do so, can have a lasting impact on business success.”

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More leading names added to ARC360 conference line-up

Michael Golding, Network Manager, Allianz; Martyn Rowley, Executive Director, NBRA & VBRA Commercial; and Andy Whatmough, Managing Director, S&G Response are three more leading names added to ARC360’s conference line-up. 

More than 20 major insurance brands and over 60 of the sector’s leading repairers have already confirmed their support of ARC360’s 2025 conference which takes place on Thursday 22 May at the British Motor Museum, Gaydon. 

The three key additions join previously announced leading influencers: Paul Llewellyn, Head of Claims (Motor), Ageas; Peter Randhawa, Director of ESG & Special Projects, Steer Automotive Group; and Victoria Turner, CEO, National Accident Repair Group all set to take to the stage. 

Titled: ‘A new era – the changing dynamics of a sector’, the event – which will also feature a significant supplier exhibition area – will deliver an understanding of the current market dynamics, the impacts they are having and what it means for the future of business; an insight into what is top of insurer priorities and what solutions you can offer; chance to contribute to how all stakeholders have a role to play in making the industry ‘future fit’; interaction with industry experts on how their specific sectors are evolving and the opportunities it is creating; and the ability to align with the opportunities the future industry will bring. 

Leading insurers already confirmed to attend include:  Ageas Insurance Ltd, Aioi Nissay Dowa Europe, Allianz, Arch Insurance, Aviva Insurance, Broker Direct plc, Collingwood Insurance Services Ltd, Covéa Insurance, Direct Commercial Ltd, Direct Line Group, esure, First Central Services UK Ltd, Hastings Direct, Inshur Inc, LV= General Insurance, Markerstudy Insurance Services Ltd, NFU Mutual, Sabre Insurance plc, Tesco Underwriting, Trinity Claims and Zurich Insurance. 

The event is supported by ARC360 Corporate Partners: BASF, CAPS, Entegral, Enterprise, NWVA, Mirka, S&G Response and Solera Audatex, along with Partners: e2e, Prasco and Repairify; and Vehicle Manufacturer Partner: Stellantis. Event sponsors include Activate Group and Thatcham Research.  

To find out more about the event – including the sponsorship opportunities available and how to purchase tickets – contact Liane on liane@iloveclaims.com 

For a full insight into last year’s occasion, click here to read the Better Tomorrow post-event publication.  

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Truro Accident Repair Centre Manager picks up prestigious motor award

Tony Bird, Accident Repair Centre Manager at Vertu Accident Repair Centre Truro, has been named as Accident Repair Centre Manager of the Year at Vertu 2024 CEO Management Awards. 

He collected the award in recognition of his outstanding performance and leadership after joining the business following the group’s acquisition of Rowes Group.

He was hired with the challenging mandate of getting the site up to speed with all of Vertu’s industry leading systems, alongside gaining British Standard Compliance. Under his leadership, the performance at Truro has exceeded expectations, achieving nearly four-fold growth. 

The CEO Awards celebrate individuals who excel in their roles while embodying Vertu’s core values, setting them apart as outstanding contributors within the company. Nominations are made by the CEO Committee and senior directors, ensuring only the most deserving colleagues are recognised. 

Tony said, “I am absolutely delighted to have received this award. When I joined Vertu Accident Repair Centre Truro, we faced some challenges and a lot of work. But the dedication and resilience of my team, as well as their willingness to learn and do things differently has been incredible. I am so proud of them and how the team has grown professionally and personally.”

Robert Forrester, Chief Executive of Vertu, added, “Tony’s leadership and relentless drive have been key to the success of the Vertu Accident Repair Centre Truro. His ability to exceed every KPI and build a cohesive, motivated team is truly remarkable. 

“Tony’s journey with us has been nothing short of extraordinary. His determination and strategic vision have been vital. I look forward to seeing the continued growth and success of the Truro centre under his guidance.”

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The Vella Group acquires First National Vehicles

The Vella Group has announced the acquisition of First National Vehicles, which trades as Central Accident Repairs, in Wednesbury, West Midlands.

This new location will become The Vella Group’s 18th site and marks the company’s first acquisition of 2025, following a year of significant expansion in 2024.  Last year’s growth included the acquisition of four new sites and the opening of a purpose-built facility in Manchester East.

The Wednesbury site, located between Wolverhampton, Walsall, West Bromwich and Dudley, is ideally positioned to strengthen The Vella Group’s presence in the region. 

Capable of repairing up to 10 vehicles per day, this 23,000 sqft acquisition represents another milestone in The Vella Group’s strategic growth plan and reinforces its commitment to delivering high-quality accident repair services across the UK.

Marc Holding, Managing Director of The Vella Group, said, We are pleased to be growing our footprint in the Midlands with the addition of First National Vehicles/Central Accident Repair team to The Vella Group.  The location is ideal for bridging the gap between our Stoke, Coventry, Daventry and Leominster sites, enhancing our ability to serve our clients and their policyholders in this key region. We look forward to welcoming the team into The Vella Group and working together to continue delivering exceptional repair services.”

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Solera Audatex hits key growth milestone in 2024

Solera Audatex has announced a significant milestone in its growth and impact on its UK user base.

In 2024 it supported an additional 222 UK repair sites across 187 new customers, averaging more than four new sites per week, enabling greater connectivity across the UK crash-repair supply chain. 

Solera Audatex’s industry-leading technology and software platforms empower insurance companies, repair shops, and other stakeholders to assess vehicle repair costs accurately. Its extensive technical database covers over 30 million vehicles, representing almost all vehicles (99.7%) currently on the UK’s roads. 

The company has also extended its collaborations with leading parts suppliers in the UK including eBay, GPS and Synetiq. By the end of 2024 Solera Audatex has expanded its network to 17 suppliers, helping insurers and bodyshops to formulate effective, right first-time decisions and repair more vehicles.

Chris Wright, Vice President – Northern Europe, said, “In today’s vehicle repair industry, precision and efficiency are essential. Accurate estimates not only ensure proper repairs but also help maintain cost-effectiveness and customer satisfaction – and having access to high quality, accurate and comprehensive data is critical to achieving this. We’re proud to be helping more repairers make more right-first-time decisions, resulting in more vehicle repairs and ultimately creating happier end customers.”

Solera Audatex’s network is also helping increase access to green parts, which are both cost-effective and environmentally friendly. The repairs industry can benefit commercially from a remarkable 22% in cost savings on green parts compared to new ones and as well as a 70% reduction in sourcing time.

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14-04-2025

ARC360 News – Friday 11 April 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Training | Vehicle Repair | vehicle sales | Words

11-04-2025

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ARC360 News – Friday 31 January 2025

ARC360 conference draws leading sector wide interest 

More than 20 major insurance brands and over 50 of the sectors leading repairers have already confirmed their support of ARC360’s 2025 conference which takes place on Thursday 22 May at the British Motor Museum, Gaydon. 

Set to deliver the most engaging and interactive automotive incident repair/motor insurance claims focused event of the year, ARC360 will discuss the business-critical areas to impact the industry bringing together industry leaders to share experience, insight and knowledge. Full story

The NBRA is working with the administrators of the EDAM Group, Interpath, to support any bodyshops impacted by the announcement on 6 January that the business is closing.

Komoo has opened its latest site located in Stansted. This is the first opening of 2025 and the 17th in total.

Mustoe’s Specialist Vehicle Body Repairs has unveiled Fix Auto Bristol Central, which will be Stellantis and Suzuki approved. Meanwhile, the business has also secured Renault/Dacia approval for the Caldicot, Monmouthshire area.

Activate Group has announced its Hampton site passed its initial stage 2 BS 10125:2022 audit last week.

ECF Accident Repair Group has retained BS10125 2022 structural aluminium approval coupled with another successful ISO 9001 audit.

Steer Automotive Group has made donations to six incredible initiatives through our Steer Community Fund. They include the St Mary in the Marsh Project Fund, The Association of the Veteran’s Hub Newport, and the Honeypot Children’s Charity.

FMG Repair Services has introduced cutting edge ADAS recalibration equipment from Repairify at all of its UK-wide bodyshops.

The Independent Garage Association (IGA) is urging independent garage owners to prioritise succession planning after noticing an increasing number considering closing because no one is in place to manage the company in the future.

The Department for Infrastructure (DfI) in Northern Ireland is launching a consultation to seek views on changing the frequency of MOT testing from one year to two years (Biennial) for some private cars, motorcycles and light goods vehicles.

Volvo Cars takes full ownership of Novo Energy

Volvo Cars and Northvolt AB have signed a share purchase agreement relating to Northvolt’s shares in NOVO Energy AB, leading to Volvo Cars taking full ownership of NOVO Energy AB, subject to approval by relevant authorities. Full story

JLR invests £65m in sustainable expansion of luxury paint operations for bespoke vehicle personalisation

JLR is investing £65m in sustainably expanding its special paint facilities globally to meet growing demand for personalised luxury vehicles and reduce the environmental impact of its most carbon intensive manufacturing processes. The company has seen demand for personalised colour options, where clients can choose from hundreds of Bespoke Paint and elevated palette options across its Range Rover and Range Rover Sport models, more than double since FY22. Full story

Mitsubishi Motors opts out of Honda-Nissan merger

Mitsubishi Motors has decided not to participate in a proposed merger between Honda Motor and Nissan Motor. Instead, the company will focus on increasing collaboration with both firms in technology development, particularly in software, EVs, and other advanced technologies. Full story

BYD UK continues rapid growth in 2024

BYD is celebrating another year of phenomenal growth in the UK. The company, which officially launched in the UK in March 2023, increased its volume by 658% to over 8,700 cars in 2024 – making it the UK’s fastest growing car brand. Full story

European new car market growth in 2024 driven by hybrids and Chinese brands

Europe’s new passenger car market grew by 0.9% last year. This is according to new data from JATO Dynamics, which found that 12,909,741 new passenger cars were registered across Europe-28 in 2024. Despite the slight uptick in registrations, 2024 was the fifth year of muted registrations figures when compared to pre-pandemic levels. Europe’s car market has shrunk by almost 2.9 million units since the arrival of the pandemic in 2020. Full story

Secure Gateways: Unlocking their role and impact on the automotive industry

In the automotive industry, a secure gateway is a system designed by the vehicle manufacturer to protect a car’s internal systems from unauthorised external access. It also prevents aftermarket tools from gaining entry to sensitive data and software within the vehicle. From a technology standpoint, secure gateways are becoming commonplace in vehicles and access to them is being made harder by the manufacturer. Full story

Copart UK becomes a Silver Partner of The Carbon Literacy Project

Global leader in online vehicle remarketing and recycling Copart UK has announced that it has become a Silver Partner under The Carbon Literacy Project’s Partner Scheme. By becoming a Silver Partner, Copart has demonstrated its commitment to tackling climate change through supporting the vital education and action delivered by The Carbon Literacy Project. Full story

Apprenticeship Central gears us for National Apprenticeship Week

Apprenticeship Central is urging bodyshops to tackle the skills crisis in the industry by tapping into the apprenticeship talent pipeline. The industry recruitment specialists focuses on helping repairers fill the skills gaps in key roles, from Paint Technicians, Panel Technicians, MET Technicians, Multi-Skilled Technicians, Vehicle Damage Assessors, and Business Support Administrators. Full story

Minister rules out graduated driving licence for young drivers

The Government has again ruled out introducing a graduated driving licence for young drivers. Speaking in a debate in Parliament, Future of Roads Minister Lilian Greenwood told MPs she is “determined” to take action to cut the number of young drivers, aged between 17-24, killed or seriously injured. “Improving road safety is one of my department’s highest priorities,” she said. Full story

FISITA welcomes Thatcham Research as a Corporate Member

Thatcham Research has joined FISITA as a Corporate Member. FISITA iscommitted to promoting excellence in mobility engineering by cultivating international engagement and peer group collaboration within a pre-competitive environment, bringing businesses together to ensure mobility remains sustainable and accessible to all. Full story

Somerset Bridge extends alliance with AX as exclusive outsourced claims handling and repair management partner

Somerset Bridge Group has extended its partnership with AX Automotive three years after the accident management specialist gained exclusivity for its entire non-fault outsourced requirements. Delivering an innovative insurance provision focused on underwriting, broker and claims handling services, the partnership now incorporates its seamless provision of claims handling, vehicle rental, repair management and total loss expertise. Full story

New Generation in Claims survey – the story so far

ILC’s New Generation in Claims programme in collaboration with Consumer Intelligence and UCAS is ready to ‘go live’ with one of the largest surveys of its kind, focusing on early career perceptions of the insurance claims industry, in the coming weeks. Full story

Public warned misleading claims adverts could cost them thousands

The public must be vigilant when searching for their insurer online, warns the Insurance Fraud Bureau (IFB), as it’s revealed that victims of paid ad spoofing scams could be facing up to £13,000 in unsolicited fees. Paid ad spoofing scams involve unscrupulous firms paying for search engine ads that mimic those of genuine insurers. Full story

Ten plead guilty to £320,000 ‘crash for cash’ fraud

An organised crime group that pocketed over £320,000 through a ‘crash for cash’ scheme have pleaded guilty to fraud charges. Raju Patel and Kamlesh Vadukul, the ringleaders of the group, submitted claims on insurance and to a vehicle repair finance service, for road traffic collisions that were deliberately induced or had never taken place. Full story

A study on real-world effectiveness of model year 2015–2023 ADAS

Automatic emergency braking (AEB) continues to improve as it cuts rear-end crashes in half. The latest study by the Partnership for Analytics Research in Traffic Safety (PARTS), pairing auto manufacturer equipment with police crash report data covering 98 million vehicles and 21.2 million crashes, is the largest and most comprehensive study of advanced driver assistance systems (ADAS) to date. Full story

Car owners can save more than £300 with one Aldi product

Whether it’s from a parking error or a roadside bump, denting a car can be a stressful and costly mistake with repairs costing drivers £335 on average. To help shoppers save on costly repairs, Aldi has announced it is launching its latest range of must-haves for motor repairs.

Among the new products, its £6.99 Dent Repair Kit has been developed to help drivers fix dents themselves. Full story

Cogent Hire has appointed Darren Entwistle as Business Development Director.

Harps Joseph has been named Head of Product at cinch.

Lookers has appointed former VW Group UK boss Alex Smith as new Chair.

More Insights

ARC360 Conference 2025: Unpacking the future of claims and collision repair

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Training | Vehicle Repair | vehicle sales | Words

16-04-2025

Repair sector urged to act now to secure apprenticeship talents

Bodyshop | Mobility | People | Supplier | Technology | Training | Vehicle Repair | wellbeing | Words

14-04-2025

ARC360 News – Friday 11 April 2025

Bodyshop | Environment | Finance | Insurance | Mobility | People | Salvage | Supplier | Technology | Training | Vehicle Repair | vehicle sales | Words

11-04-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners