ARC360 Conference 2025 success as the industry moves into a new era

The ARC360 Conference 2025, held on 22 May at the British Motor Museum in Gaydon, brought together the full force of the UK’s automotive incident repair and motor insurance claims sector for a day of discussion, insight, and collaboration.

With the theme ‘A New Era – The Changing Dynamics of a Sector’, the event – supported by ARC360 Corporate Partners: BASF, CAPS, Entegral, Enterprise, NWVA, Mirka, S&G Response, Sherwin Williams and Solera Audatex; Partners e2e and Repairify; Event Sponsors include Onyx and Thatcham Research; Vehicle Manufacturer Partner: Stellantis; and Associate Partners: NBRA and Trend Tracker – set a new benchmark in industry engagement and impact.

With a record attendance of more than 300 key influencers, the event served as a dynamic forum for connecting all corners of the industry – insurers, repairers, fleet operators, technology providers, and more – reinforcing ARC360’s mission of ‘gaining ground together’.

The conference featured a powerhouse speaker line-up that included influential voices such as Adrian Furness (Activate Group), Kate Nash (Tesco Insurance), Peter Randhawa (Steer Automotive), and Vic Turner (NARG), among many others. From exploring market dynamics and ESG strategies to futureproofing supply chains, the sessions delivered deep insight and encouraged critical thinking about the industry’s trajectory.

Attendee feedback has already painted a clear picture of the event’s value and impact. Described as a ‘fantastic event’, ‘very well organised’, and ‘really insightful’ delegates highlighted the content’s quality, the relevance of topics covered, and the excellent opportunities to reconnect and build relationships across the sector. One comment even noted how the event eliminated the need for 1,500 miles of travel by bringing so many industry peers together in one place – a win not just for efficiency, but also ESG goals.

With a packed agenda, record turnout, and overwhelmingly positive feedback, ARC360 2025 didn’t just reflect the changing dynamics of the sector – it helped drive them. The event has firmly cemented its place as the must-attend industry gathering for those shaping the future of vehicle repair.

Stay tuned to find out more from all the discussions in the coming weeks.

More Insights

Mirka expands battery sander range to deliver precision and comfort

Bodyshop | Environment | Supplier | Technology | Training | Vehicle Repair | Words

23-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

ARC360 News – Friday 23 May 2025

Fix Auto Dagenham and a team representing Enterprise raised an impressive £6,000 for Sycamore Trust UK during a friendly football match at Dagenham & Redbridge FC.

Robert Gee, Group Compliance and Programme Manager at KC Autos has achieved his BSI Trainign Academy ISO14068-1.2023 Climate Change Management – Carbon Neutrality Exam

Solera Audatex has donated its AutoRaise Rally Mini Cooper to a special fundraising raffle held in partnership with James Alpe Ltd, the team who restored the vehicle for the 2023 AutoRaise Rally. Read more

Elite Motor Solutions Ltd has passed its BSI PAS10125 audit

Chloe Traslerhas started a new role as Site Operations Manager at Steer Automotive Group Northampton

New car appetite accelerates in May as Renault’s reimagining of an icon leads the electric pack

According to the latest data from Auto Trader, new car interest remains robust with visits to its new car platform increasing 3% month-on-month (MoM) in May, whilst year-on-year, visits are up 14%. Read more

The safety of all road users remains Euro NCAP’s driving force as car size becomes a growing concern

The latest models from Audi, Dacia, Ford, MG, Opel/Vauxhall, Peugeot, Renault, Tesla, Voyah and Volkswagen were all put through Euro NCAP’s impartial assessment of their crash protection, crash prevention and post-crash safety. Read more

Position paper – Connected vehicle data sharing

Vehicle data sharing drives innovation, enhances safety, and fosters sustainability within the European automotive industry. Through its seven recommendations, the European Automobile Manufacturers’ Association (ACEA) advocates for the effective implementation of the Data Act and the careful evaluation of its outcomes, the simplification of the regulatory framework, and the creation of a unified European Data Space. Read more

World debut of the all-new Toyota RAV4

Toyota today unveils the all-new sixth generation RAV4, a model which builds on the legacy of its trailblazing predecessors by introducing advanced technologies that take performance and efficiency to a higher level and pioneer new standards for safety and a digital user experience. Read more

Volvo Cars and Google expand partnership with Gemini integration and accelerated automotive innovation

Volvo Cars today announce​d​ an expanded partnership​ with Google​​™​, to more rapidly deliver the latest Android Automotive OS innovations to customers that own Volvo models with Google built-in. Read more

BMW Group and Solid Power are testing all-solid-state battery cells in a BMW i7

The BMW Group is bringing large-format, pure ASSB cells from Solid Power to its test vehicle, a BMW i7, which is being operated in the Munich area. The potential benefits of ASSB technology: higher energy density in a very compact storage system compared to current technologies. Read more

The Fast Lane of Data: Leveraging PCIe in Modern Vehicle Architectures

Vehicle architectures are evolving rapidly. For the last decade, domain-oriented architectures with multiple control units per functional domain have been dominant. These domains can include Advanced Driver Assistance Systems, infotainment, vehicle motion, and connectivity, among others. Read more

Welcome to the All-New Nissan MICRA EV: smiles guaranteed

he all-new, sixth-generation Nissan MICRA will return to the B-segment in 2025 as a fully-connected, pure EV. Combining an assertive personality with zero-emission mobility, the new MICRA will stay true to its guiding principles as a stylish and unpretentious car, which has underpinned its popularity and success as an iconic compact car across five generations and more than 40 years. Read more

Motor and home insurance premium falls slow in April

The latest General Insurance Price Index from Pearson Ham Group reveals a continued decline in motor insurance premiums through April 2025 but there are signs that the rate of reduction is easing. Read more

Direct Line Group joins ILC Insurer Partner cohort

Direct Line Group, one of the largest insurance companies in the UK, has joined ILC as an Insurer Partner.  The leading insurer has some of the strongest and most recognisable brands in the UK, including Direct Line and Churchill, along with the breakdown provider Green Flag. Through these trusted brands the business offers a range of products that help protect customers’ vehicles, homes, pets and businesses. Read more

Falling automotive qualifications and apprenticeships are real threat to UK road safety

The latest Automotive Education Report from the Institute of the Motor Industry (IMI), highlights a complex landscape for the sector’s future skills pipeline. The membership organisation is aiming to address this challenge, in partnership with government, employers and other stakeholders, through its manifesto which sets out clear, actionable steps to attract new talent into the sector, create defined career pathways, support the upskilling of the existing workforce, and ensure the industry is equipped with the skills it needs for the future. Read more

Stress tops automotive workers’ concerns, Ben survey finds

Stress is the leading health and wellbeing concern for automotive workers, according to the latest survey from industry charity Ben. The report, which polled over 1,000 automotive workers, found that 57% cited stress as their top issue, followed by poor sleep (52%), anxiety (44%), low mood (41%), and a lack of relaxation time (43%). Read more

Opinion: The hidden cost of operating EV fleets

Fleet operators are at the forefront of the transport sector’s transition as part of the UK’s push for net zero. While the Government’s recent commitment of £120 million to support electric vehicles (EVs) adoption is a welcome step, fleet operators need to be aware of some of the hidden costs associated with EVs, as evidence indicates they are more expensive to repair than their petrol and diesel counterparts. Read more

Royal Mail Hits Major Milestone with Delivery of Its 7,000th Electric Vehicle

Royal Mail has just hit a significant milestone – its 7,000th electric vehicle is now officially on the road. And the momentum isn’t slowing. The postal giant has revealed plans to expand its electric fleet by another 1,800 vans over the coming year, further cementing its role as the UK’s leader in zero-emission deliveries. Read more

Craig Cartledge has started a new role as Assistant Vice President Commercial & Technical Replacement Sales – Europe at Enterprise Mobility

Nick Owen has started a new role as Staff Body Repair Field Technical Specialist at Tesla

Craig Strike has started a new position as UK Operations Director at Group 1 Automotive UK

Richard Brown has started a new role as Head of Motor Fulfilment at Direct Line Group

Steven Close has started a new position as Head of Vehicle Procurement and Brand Relations – Europe at Vizion Network, whilst Kelly Cawthorn has started a new role as Director of Call Centre Operations

More Insights

Mirka expands battery sander range to deliver precision and comfort

Bodyshop | Environment | Supplier | Technology | Training | Vehicle Repair | Words

23-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

Stress tops automotive workers’ concerns, Ben survey finds

Stress is the leading health and wellbeing concern for automotive workers, according to the latest survey from industry charity Ben.

The report, which polled over 1,000 automotive workers, found that 57% cited stress as their top issue, followed by poor sleep (52%), anxiety (44%), low mood (41%), and a lack of relaxation time (43%).

Ben’s survey highlighted that almost all respondents experienced a health or wellbeing issue in the past year, with poor work-life balance increasing by six per cent to 38%. This problem is most prevalent among those working in showrooms, parts departments, and garages, where long hours, understaffing, and high workloads are common.

Mental health concerns have also worsened over the past 12 months, with one in nine workers reporting insufficient mental health support in the workplace. Ben revealed that automotive employees are more likely to suffer from poor work-life balance and mental health challenges compared to the broader UK workforce. Alarmingly, almost one in four respondents said they were considering leaving the industry, with half citing poor mental health as a primary reason.

Financial worries are also taking a toll, with one in six workers skipping meals and one in five struggling with debt. Among those considering leaving the sector, one in four reported financial problems as a key factor.

Rachel Clift, Chief Executive Officer at Ben, emphasised the significance of these findings: “This year’s survey results shed light on the biggest health and wellbeing challenges facing our automotive family. Stress remains the biggest issue, with many people citing they don’t feel they have enough time to switch off from work to rest and relax. Money worries are also clearly continuing to impact people’s lives, adding to these stresses.”

She added, “Following these results, we want to ensure that everyone who works, or has worked, in the automotive industry knows we’re there for them. Please get in touch if you’re struggling by visiting www.ben.org.uk/gethelp.”

The full report is available at www.ben.org.uk/surveyreport2025

More Insights

Mirka expands battery sander range to deliver precision and comfort

Bodyshop | Environment | Supplier | Technology | Training | Vehicle Repair | Words

23-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

ARC360 News – Friday 16 May 2025

ARC360 Conference 2025: industry giants to gather at the British Motor Museum

The ARC360 Conference 2025, set to take place on Thursday, 22 May at the British Motor Museum, Gaydon, is poised to be one of the most influential gatherings in the motor claims and vehicle repair sector this year. Read more

Fix Auto UK has become the first organisation in the vehicle repair sector to simultaneously secure both ISO 27001 and ISO 9001 certifications. Read more

Congratulations to the 2024 Stellantis Audatex Estimator of the Year – Central Region Winners: 1st Place: Paul Berry, Perfect Finish Ltd; 2nd Place: Phil Sedgwick, M&M Group/Fix Auto Stoke; 3rd Place: John Holmes, James Alpe Ltd

HB Accident Repair’s new site in Ellemere Port haspassed it’s stage 2 BSI Kitemark audit with a 100% score.

Nova Automotive Group has announced its third and newest site in Cambridge is officially open.

Northern Accident Repair has moved into its new, 19,000sqft Rochdale site.

Chris Roberts has been promoted to Bodyshop Site Manager at Komoo Thorne.

Fix Auto UK marked its 20th anniversary with a spectacular awards ceremony during the 2025 National Conference held at The Vox in Birmingham. Read more

Brits enjoy greenest ever car choice with record two in five models available as battery electric  

UK motorists are able to enjoy the best-ever choice of zero emission models, with two in five now available as battery electric, according to new analysis by the Society of Motor Manufacturers and Traders (SMMT). Thanks to massive, sustained investment by manufacturers, car buyers can choose from more than 130 BEVs, up from 102 last year, while there are also over 100 plug-in hybrids (PHEV) and nearly 50 hybrids (HEV), meaning four out of five cars models are available with electrified powertrains. Read more

JLR delivers strong full year performance

Adrian Mardell, Chief Executive Officer, JLR: “JLR has ended the year with strong annual and quarterly earnings, including delivering our tenth consecutive profitable quarter and our net debt zero target. We have achieved record sales of Defender, revealed the stunning Jaguar Type 00 and we are preparing to launch the wonderful Range Rover Electric.” Read more

New Genesis Electrified GV70: a luxury SUV evolution

Genesis has underlined the technological innovations of the new Electrified GV70, marking a bold evolution of the popular all-electric luxury SUV. Advanced safety systems including Blind Spot Collision Avoidance Assist, Intelligent Speed Limit Assist, Lane Following Assist 2 and Forward Collision Assist offer an enhanced level of precision and safety for all occupants. This package of driver assistance technologies also now features Hand On Detection (HOD), which increases safety through accurate detection of the human touch on the steering wheel. Read more

XPENG partners with Plugsurfing to secure powerful charging network

XPENG, a globally-orientated high-tech automotive company, has partnered strategically with Plugsurfing, one of Europe’s largest EV charging service provider, to access over 940,000 charging points across 27 countries – creating a powerful, transcontinental charging network that links Europe and Asia. Read more

Standards for pedestrian protection could be at risk

Road safety should not be compromised as a result of automotive trade negotiations. Ahead of the International Transport Forum (ITF) Summit of transport minsters next week in Germany, the road safety community has written to Dr. Juan Carlos Muñoz, who holds the current presidency, with a call to action on levelling up vehicle safety standards. Global NCAP is proud to be a signatory. Read more

Motor claims hit record high in Q1 

Motor insurers paid out a record £3.2bn in car insurance claims in the first quarter of 2025, the highest quarterly payout since records began in 2013, according to the Association of British Insurers (ABI). Read more

Aviva / Direct Line merger inquiry

The Competition and Markets Authority (CMA) is investigating the anticipated acquisition by Aviva plc of Direct Line Insurance Group plc. Read more

Don’t get it ghosted! New drivers warned of rise in fake car insurance deals on social media

Young drivers are encouraged to watch out for bogus car insurance deals being sold online by fraudsters known as ‘Ghost Brokers’, which are on-the-rise and can leave victims out of pocket and facing criminal consequences for driving uninsured. Read more

Allianz turns to Spotify for new campaign that encourages safer driving

Allianz has launched a new data-driven initiative on Spotify that encourages motorists to drive more safely – simply by changing the beat of their music. ‘Seat Belters’ is a free in-app experience for Spotify users that creates a personalised playlist  featuring  songs that have lower beats per minute (BPM). Read more

The upskilling imperative: Required at scale for the future of work

Amid overall uncertainty, including about the future that AI will bring, two things are clear. One, jobs and occupations will change as new technologies are used to handle and support more tasks. Read more

Security surprise: Thieves now targeting parking sensors and airbags

Car thieves are now targeting parts such as parking sensors and airbags as the black market for stolen car parts thrives. The theft of parking sensors quadrupled in 2024 as car criminals move to stealing car components rather than taking the vehicles themselves. Read more

ILC gearing up for Mobility in Insurance Conference 2025

ILC’s first-ever Mobility in Insurance Conference, set for Thursday, 16 October 2025, at the British Motor Museum, Gaydon will explore the key topics influencing the industry. Read more

Peter Gardner is starting a new role as Training Manager at Big Motoring World Group

Sarah Amos has started a new position as Non Executive Director at Thatcham Research

Wayne Lawlor has started a new role as Fleet Contracts Manager at Dawson Group

Sarah Drake is now Head of Programme Development and Management at NAVA

Steve Brett has joined Core Diagnostics, covering the South of England

Myles Homewood has started a new position as Head of Operations at ANSA Claims.

Zoe Davison has started a new role as Insurance Repair & Claims Product Manager at Motability Operations Ltd.

Ben Shearer has joined Admiral Pioneer as a Senior Motor Fleet Underwriter.

Steven Williams has started a new role as Interim Partnerships Director at Cavefish AI.

Michael Routley has started a new position as Motor Forensic Collison Investigator at GBB (UK) Ltd

Charles Pugh (Glass) Ltd has announced the opening of its state-of-the-art glass distribution centre at Trafford Park in Manchester.

Dr Werner Tietz will assume the additional role of Head of Group Research and Development at the Volkswagen Group as of 1 July 2025, alongside his responsibilities as Member of the Executive Board for Research and Development at SEAT S.A

Geely Auto Group has announced the appointment of Alex Nan as CEO of Geely Auto International Corporation

More Insights

Mirka expands battery sander range to deliver precision and comfort

Bodyshop | Environment | Supplier | Technology | Training | Vehicle Repair | Words

23-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

ARC360 Conference 2025: industry giants to gather at the British Motor Museum

The ARC360 Conference 2025, set to take place on Thursday, 22 May at the British Motor Museum, Gaydon, is poised to be one of the most influential gatherings in the motor claims and vehicle repair sector this year.

With a compelling theme, ‘A new era – the changing dynamics of a sector,’ the event will bring together over 30 insurance brands, more than 20 vehicle manufacturer (VM) marques, and 150+ of the UK’s leading repairers to explore the evolving landscape of motor claims and vehicle repair.

This year’s event features an exceptional array of industry leaders and experts, including:

  • Chris Downing, Head of Sales and Operations, Stellantis
  • Paul Llewellyn, Head of Claims (Motor), Ageas
  • Kate Nash, Head of Outsourcing & Supply Chain Management, Tesco Insurance
  • Peter Randhawa, Director of ESG & Special Projects, Steer Automotive Group
  • Vic Turner, CEO, NARG

Adding to the excitement, BTCC rising star Ronan Pearson, who recently signed with Toyota Gazoo Racing UK for its 2025 Kwik Fit British Touring Car Championship campaign, will be present throughout the day and will participate in a special Q&A session, providing attendees with exclusive insights into his racing career and the season ahead.

A newly added breakout session will spotlight key developments and challenges in the commercial vehicle repair sector. The session will be hosted by Tom Hudd, National Technical Manager, NBRA/VBRA, and will feature contributions from:

  • Steve Oakley, National Technical Manager, Scania Trucks
  • Terry Warshow, Essex Site Manager, Spectrum VR
  • Paul Ryley, National Sales Manager CV UK, AkzoNobel
  • Jason Mole, Managing Director – Commercial Vehicle, Steer Automotive Group

ARC360 2025 will also feature a dedicated Showcase Stage, where key industry partners – Entegral, e2e, Repairify, Solera Audatex and Thatcham Research – will provide exclusive product insights and demonstrations.

ARC360 is supported by major industry partners including BASF, CAPS, Entegral, Enterprise, NWVA, Mirka, S&G Response, Sherwin Williams and Solera Audatex. Additional partners include e2e and Repairify, with Stellantis serving as the Vehicle Manufacturer Partner. Event sponsors include Onyx and Thatcham Research.

With a packed agenda, influential speakers, and an extensive line-up of insurers, vehicle manufacturers, and repairers, ARC360 2025 is set to be a must-attend event for those committed to driving the future of vehicle repair.

For more information or to book tickets, click here.

More Insights

Mirka expands battery sander range to deliver precision and comfort

Bodyshop | Environment | Supplier | Technology | Training | Vehicle Repair | Words

23-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

ARC360 News – Friday 9 May 2025

ARC360 2025 agenda unveiled: shaping the future of vehicle repair 

ILC and ARC360 are excited to announce the release of the full agenda for the ARC360 Conference 2025, taking place on Thursday 22 May at the British Motor Museum, Gaydon. 

Centred around the theme ‘A new era – the changing dynamics of a sector’, the event brings together industry leaders, decision-makers, and innovators from across the motor claims and vehicle repair ecosystem to explore the issues shaping the industry today and tomorrow. Read more

Steer Automotive Group has introduced the Steer Luxury Collection bringing together world-class expertise from Chartwell, M&A Coachworks, and Steer Luxury Centres in Farnham for the South of England and High Wycombe for Buckinghamshire. Chris Brightmore, previously CEO of Chartwell, becomes Managing Director of The Steer Luxury Collection.

Pendragon Vehicle Management has signed a contract extension with FMG for the provision of incident management services to its UK fleet. 

Page Group Southampton has been awarded an Enterprise Customer Service Award.

GMC Autos has passed its latest VWG Paint & Body audit.

iPhone maker announces plan to build Mitsubishi EVs 

Foxconn, the maker of Apple’s iPhones, has announced plans to produce electric vehicles (EV) for Japanese car giant Mitsubishi Motors. Under the agreement in principle, a Foxconn joint venture will design and build cars in Taiwan for Mitsubishi. Read more

A new fully charged EV battery in five minutes: Are China’s swap stations the future of electric cars? 

At a battery swap station near the Beijing Olympics Sports Centre, the owner of a Nio car watches as a fully charged battery is placed into his vehicle. The station’s staff drive his car onto a platform with an integrated system which removes the depleted battery from beneath the car and loads it a fresh one. The whole process takes no more than five minutes. Read more

Deterring thieves: Drive Block launches for GM fleet customers

Fleet managers now have a powerful new tool at their fingertips to help prevent theft and costly disruptions. Introducing Drive Block, a remote security feature available through OnStar Protect and included in the OnStar One Fleet bundle for 2025 or later model year General Motors vehicles through the GM Envolve fleet business. Read more

Honda 0 Series Saloon wins ‘Best EV Design’ at 2025 TopGear.com EV Awards

Honda’s innovative 0 Series Saloon has been honoured with the “Best EV Design” award at the 2025 Top Gear Awards. Further recognising the models groundbreaking approach to electric vehicle aesthetics and functionality. This accolade highlights Honda’s commitment to redefining mobility through thoughtful design and advanced technology. Read more

Q1 used car sales surpass two million for first time since 2019

The UK’s used car market started the year on a high with 2,020,990 vehicles changing hands in Q1 – the first time sales have breached two million in the first quarter since before the pandemic – according to the latest figures published today by the Society of Motor Manufacturers and Traders (SMMT).1 Sales grew by 2.7% on the same period last year, capping off nine consecutive quarters of growth as the market responded to greater supply from the new car sector. Read more

Investing in the future: a vision for claims transformation

At the heart of ILC’s MGA Claims Conference was a keynote address by Waseem Malik, Chief Claims Officer at Aviva, who provided valuable insight into the evolving claims landscape and the necessity for investment, innovation, and strategic partnerships. Read more

Confused.com car insurance price index – Q1 2025 

The average cost of car insurance in the UK is now £777, according to the latest car insurance price index by Confused.com, powered by WTW. The latest figure of £777, is £164 (-17%) cheaper compared to the average cost of car insurance in March 2024. Read more

esure launches all-in-one insurance app to help the 70% of us who don’t know our MOT renewal dates 

esure Group, one of the UK’s leading providers of Motor and Home insurance, announces the launch of a new all-in-one insurance app, powered by fintech platform Caura. The most comprehensive app of its kind on the market, it enables customers to manage their insurance policies while also offering enhanced functionality to serve drivers’ everyday needs, all from a single digital platform. Read more

Uxbridge drivers targeted by clip for cash scams 

Drivers in Uxbridge and surrounding areas are being urged to watch out for Clip for Cash scams following a spike in activity – warns the Insurance Fraud Bureau (IFB). Read more

Copart’s Sandtoft Super Centre now fully operational 

Copart UK has officially announced that their Sandtoft Super Centre in Doncaster, North England, is now fully operational after significant expansion works. This development makes Sandtoft Copart’s largest Super Centre in the UK, solidifying its presence in the region. Read more

Battery experts warn electric car fires will increase unless decades-old technology is improved 

Battery experts have sounded the alarm on a rise in the number of electric car fires, predicting there could be 25,000 instances per year by 2030. While evidence shows they are currently far less frequent than infernos involving internal combustion engine (ICE) cars, they pose major safety concerns as EV fires are far more dangerous. Read more

IMI unveils its commitment to the UK automotive sector 

Underlining its commitment to tackling the UK’s automotive skills crisis, the Institute of the Motor Industry (IMI) has launched its new manifesto, ‘Driving the Future of Automotive Professionals’. The manifesto sets out clear, actionable steps to attract new talent into the sector, create defined career pathways, support the upskilling of the existing workforce, and ensure the industry is equipped with the skills it needs for the future. Read more

Step up for Ben

This National Walking Month, Ben, the automotive industry charity, is calling on everyone in the automotive community to lace up their walking shoes and step up for two major walking events – the Thames Bridges Trek and the Kiltwalk. Read more

BASF Coatings expands business with biomass-balanced products

BASF Coatings is consistently pursuing its strategic roadmap for sustainable development and is further expanding its business with biomass-balanced products. Following successful launches in Europe and Asia, the first products for the automotive refinish coatings market will now also be introduced in North America this year. Read more

ADAS Checks in MOTs – An Essential Step for Safer Roads?

The European Commission has recently proposed an overhaul of the EU’s road safety rules, which could include mandatory checks on Advanced Driver Assistance Systems (ADAS) as part of periodic technical inspections – similar to the UK’s MOT. Read more

Neil Orton has started a new position as Founder and Lead Consultant at Ortonomi Coaching and Consultancy Services. 

Anna Jackson has joined training and compliance experts – TTC Group as its new Chief Operating Officer.

More Insights

Mirka expands battery sander range to deliver precision and comfort

Bodyshop | Environment | Supplier | Technology | Training | Vehicle Repair | Words

23-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

ARC360 News – Friday 2 May 2025

ARC360 2025 agenda unveiled: shaping the future of vehicle repair 

ILC and ARC360 are excited to announce the release of the full agenda for the ARC360 Conference 2025, taking place on Thursday 22 May at the British Motor Museum, Gaydon. 

Centred around the theme ‘A new era – the changing dynamics of a sector’, the event brings together industry leaders, decision-makers, and innovators from across the motor claims and vehicle repair ecosystem to explore the issues shaping the industry today and tomorrow. Read more

MJ Warner Accident Repair Centre has successfully passed another BS10125 CARSQA Audit 

Samantha Jane Nicol has joined Cosmetic Repair Solutions (CRS) as its Bodyshop Business Development Manager/Marketing Manager.

Steer Prestige High Wycombe has been named UK Bodyshop of the Year by Bentley.

Andy Higgs has started a new position as Territory Manager at Komoo

KC Autos Manchester and KC Autos Liverpool have both passed the BS10125:2022 audit this week. 

Phil Gatens has been appointed as Commercial Director at Axioma Europe. 

BMW: joy of driving will survive autonomous car era 

BMW has promised the “joy of driving” will never go away and it will continue to invest in dynamic “fun and capability” in future models, in parallel to the development of advanced self-driving technologies. Read more

Toyota Finds Intersection-ADAS Outperforms Human Drivers in Crash Avoidance 

In a study conducted with Virginia Tech, Toyota found ADAS developed to address intersection crashes activated in 93% of crashes, compared to human drivers, who only avoided 82%. Read more

JLR drives over £100m of value from reuse initiatives to cut waste as it transforms its industrial operations for electrification

JLR is reducing waste across its industrial operations in the UK and Europe through a £100m reuse, refurbishment, repurposing and recycling drive. Read more

Kia launches UK PBV commercial vehicle strategy 

Kia UK has revealed its PBV commercial vehicle plans for the nation at the 2025 Commercial Vehicle (CV) Show, including a dedicated brand-new dealer network to supply sales, after sales and servicing for Kia’s PBV products. Read more

Volvo Cars reports Q1 2025 results, launches SEK 18 billion cost and cash action plan

Volvo Cars today reports a group operating income (EBIT) of SEK 1.9 billion for the first quarter of 2025, following a drop in wholesales as part of a planned inventory reduction during Q4 last year, as well as adverse currency effects. The result also reflects the current turbulence in the world and a challenging external environment for the automotive industry. Read more

Geely Auto Releases 2024 ESG Report, Demonstrating Commitment to Sustainability and Global Leadership

Geely Automobile Holdings Limited published its 2024 Environmental, Social, and Governance (ESG) Report. This outlines the company’s progress and achievements in implementing its ESG strategy across six key pillars: climate neutrality, nature positive, all-around safety, digitalization & innovation, co-prosperity, and governance & ethics. The report highlights Geely’s strong commitment to sustainability, cutting-edge innovation, and establishing itself as a global leader in the automotive sector. Read more

BTCC Donington Park season opener round-up

A message from BTCC rising star Ronan Pearson, now signed to Toyota Gazoo Racing UK for the 2025 season.

“Wow. We are back! 2025 is well and truly go after a long pre-season full of preparation and anticipation.” Read more

Solera integrates Stellantis-owned Eurorepar parts data to improve efficiency in the European automotive industry

Solera, the global leader in vehicle lifecycle management, today announces Eurorepar car parts are now available across its network following a new strategic agreement with the Stellantis owned group. Read more

Davies and E2E partner to drive change in motor claims through Generative AI

The motor claims industry in the UK is on the brink of a major transformation. As a business that champions innovation, we are proud to announce a strategic collaboration with E2E, using the latest generative AI technology to reshape the claims process. Read more

GT Motive Enhances Commitment to Accuracy, Accessibility and Transparent Pricing

GT Motive is on a mission to transform the industry – making the most accurate estimation technology accessible to every stakeholder, no matter the economic landscape.

Accuracy and reliability are at the heart of everything we do. That’s why, effective Monday 21st April, we’ve implemented a 5.1% update to paint material pricing across our platform, ensuring that our users produce the most precise and current estimates. Read more

Apprenticeship Central and Solution Repair Group join forces to support independent repairers 

Apprenticeship Central and Solution Repair Group have announced a new partnership, reinforcing both organisations’ commitment to helping independent repairers build strong, sustainable futures. Read more

How a fresh approach to gauging risk will make modern cars insurable

Join us for a thought-provoking webinar featuring industry experts as they explore the evolving landscape of vehicle technology and its impact on car insurance. Ben Townsend, Head of Automotive at Thatcham Research, Victor Zhang, UK Country Director at Omoda and Jaecoo, Scott McCammon, Head of Motor Repair at Admiral, and Felix Page, Deputy Editor at Autocar, will discuss the implications of a new approach to risk assessment in the automotive sector. Read more

Common myths about ADAS calibration Do you know the differences on vehicles?

Advanced Driver Assistance Systems (ADAS) have become a key feature in modern vehicles, enhancing road safety with technologies like lane departure warnings, adaptive cruise control and automatic emergency braking. However, misconceptions about ADAS calibration persist, leading to improper maintenance and potential safety risks. Read more

Silverlake powers up with Team BRIT to drive accessibility and sustainability in motorsport 

Hampshire based Silverlake Automotive Recycling, a leader in end-of-life vehicle parts reclamation and sustainable automotive solutions, has joined forces with Team BRIT, the world’s only competitive team of all-disabled racing drivers, in a powerful partnership that champions accessibility, community, and sustainability. Read more

Easing the charging gridlock for trucks and vans

UK households lead increasingly busy lives, ever more dependent on services being provided direct to homes and goods being available when and where they are needed. Read more

East Midlands is top spot for UK tradespeople, according to Volkswagen Commercial Vehicles’ index

At a time when the majority of the UK’s van drivers (61%) have seen an increase in working hours, almost half (49%) of those based in the East Midlands saw no change in the hours they work.

Those in the region also reported working fewer hours each day (9.03 hours) than the average UK tradesperson (9.25 hours).1 Conversely, those in the North West (9.49 hours), London (9.54 hours) and West Midlands (9.81 hours), came in above the UK average. Read more

Gallagher Bassett (GB) has appointed Mark Garnham as director of first response and managed repair. Read more

Luke Stafford has started a new role as Regional Business Manager – EMEA North at BASF Automotive Refinish Coatings. 

Steve Nash has started a new role as Non-Executive Director of Evolved Automotive Learning.

David Mills is set to retire Head of Motor Fulfilment at Direct Line Group after 28 years’ service.

More Insights

Mirka expands battery sander range to deliver precision and comfort

Bodyshop | Environment | Supplier | Technology | Training | Vehicle Repair | Words

23-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

ARC360 2025 agenda unveiled: shaping the future of vehicle repair

ILC and ARC360 are excited to announce the release of the full agenda for the ARC360 Conference 2025, taking place on Thursday 22 May at the British Motor Museum, Gaydon.

Centred around the theme ‘A new era – the changing dynamics of a sector’, the event brings together industry leaders, decision-makers, and innovators from across the motor claims and vehicle repair ecosystem to explore the issues shaping the industry today and tomorrow.

With a packed programme of insightful sessions, interactive discussions, and high-impact presentations, ARC360 2025 is set to be the most influential gathering of its kind this year.

Key agenda highlights include:

  • Market IntelLigenCe Insights from across the repairer, insurer, and vehicle manufacturer communities.
  • A compelling ESG-focused session featuring voices from Steer Automotive Group, Tesco Insurance, and BASF.
  • A deep dive into the salvage vs. repair conundrum, hosted by leaders from e2e, Ageas, and NBRA.
  • ILC’s New Generation in Claims panel exploring future skills and roles, hosted by ILC CEO Sue Whyte.
  • A lively Big Debate on the evolving business landscape, featuring panellists from Solus ARC, S&G Response, AXA Insurance, and DCL.
  • A special breakout session on the commercial vehicle sector and ADAS technology, alongside multiple ARC360 Partner showcase sessions.

The event will also feature a special guest appearance by BTCC rising star Ronan Pearson, now signed to Toyota Gazoo Racing UK for the 2025 season.

With some 30 insurer brands, over 125 of the UK’s top repairers, and representatives from 10+ leading vehicle manufacturers already confirmed, ARC360 2025 is shaping up to be an essential date in the industry calendar.

The event will provide delegates with a rare opportunity to:

  • Gain an in-depth understanding of the current market forces driving change – and what they mean for the future of business.
  • Explore insurer priorities firsthand and uncover practical opportunities for closer collaboration across the supply chain.
  • Hear directly from some of the sector’s most influential leaders, sharing real-world insights and strategic thinking.
  • Build valuable new relationships and strengthen existing ones in a genuinely cross-sector networking environment.

The strength and influence of ARC360 2025 is reflected in the breadth of support it has secured from across the sector. This year’s event is proudly backed by: Corporate Partners: BASF, CAPS, Entegral, Enterprise, NWVA, Mirka, S&G Response, and Solera Audatex; Partners: e2e, and Repairify; Vehicle Manufacturer Partner: Stellantis; and Event Sponsors: Onyx and Thatcham Research

Buy your tickets here.

More Insights

Mirka expands battery sander range to deliver precision and comfort

Bodyshop | Environment | Supplier | Technology | Training | Vehicle Repair | Words

23-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

ARC360 News – Friday 25 April 2025

Komoo has acquired Melksham Bodyshop Accident Repair Centre. The site will be relocated and rebranded as Komoo Swindon.

Motofix Prestige Paint & Body has achieved its BSI Kitemark accreditation taking Motofix’s Group to 100% BSI compliance across all sites.

Chris Roberts has started a new position at Bodyshop Manager at Komoo.

Rick Kerry of Ipswich Accident Repair Centre has celebrated 34 years in business.

PK Motors Accident Repair Centre has excelled in its latest BSI Kitemark audit which follows on from recent approval into the Ford Collision Network.

Peter Harris has started a new role as Commercial Director at Solution Repair Group.

Fix Auto UK has recruited its 130th Franchise Partner – Smart Car UK Car Body Repairs in Swindon which will now operate as Fix Auto Swindon.

Steer Automotive Group has been awarded an Industry Leading ESG rating – a progression from its ‘Excellent’ rating in 2023.

Behind Geely’s Safety Legacy: International Media Gets First Look Inside Geely Automobile Safety Technology Laboratory

On April 24, during the Shanghai Auto Show, international media participated in an exclusive behind-the-scenes tour at Geely Automobile Safety Technology Laboratory in Qiantang, Hangzhou. For the first time, overseas journalists were granted access to Geely’s Safety Lab, getting an unprecedented look at this advanced research and development center. Read more

Exclusive: Omoda and Jaecoo maker signing up dealers for third brand in UK – Lepas

Chery – the Chinese manufacturer behind Omoda and Jaecoo – will bring a third car brand to the UK: Lepas. Read more

Volvo Cars starts production of best-selling EX30 electric SUV in Europe

Volvo Cars and its Ghent manufacturing plant reached a crucial milestone today as the company’s factory in Belgium started production of the fully electric EX30 small SUV. Read more

First plug-in hybrid campervan from Volkswagen Commercial Vehicles goes on sale

Continuing the Volkswagen campervan legacy as the iconic vehicle enters into the electric era for the first time, the new California eHybrid 4MOTION is the ideal companion for every adventure. Read more

Hyundai Motor Wins Six Awards at 2025 Red Dot Awards

Hyundai Motor Company has secured six honors at the 2025 Red Dot Award: Product Design competition. The honorees included the IONIQ 9, the all-new Palisade, Smart Taxi Indicator, Global EV Home Charger, E-pit Ultra-Fast Charger, and Pixel Safety Hammer & Cutter. Read more

Stellantis and Factorial Energy Reach Key Milestone in Solid-State Battery Development

Stellantis N.V. and Factorial Energy (Factorial) today announced the successful validation of Factorial’s automotive-sized FEST® (Factorial Electrolyte System Technology) solid-state battery cells. This achievement marks a significant step forward on the path to bringing next-generation electric vehicle (EV) batteries to market. Read more

Polestar introduces battery health certificates on pre-owned cars during its UK sales event

Polestar introduces battery state of health certificates for its pre-owned Polestar 2 models certifying the useable battery as a percentage. The certificate gives customers peace of mind that their battery is in peak health and reassurance that many more miles of hassle-free motoring is ahead of them. Read more

The Road Ahead: Future-Proofing Repair Strategies for a Hi-Tech Vehicle Parc 

As the UK’s vehicle parc evolves, insurers and their repair networks are navigating a critical turning point. With rapid advances in electric vehicles, intelligent safety systems, and connected vehicle technologies, the complexity of managing motor claims is increasing in both scope and scale. Read more

Exclusive: GTA continues to make progress 

For the past 18 months or more, the CHO and insurers have been working collaboratively to achieve significant revisions and improvements to the GTA, hoping to remove friction from credit hire claims and put consumers at the heart of the accident management process. Read more

Brokers Identify Major Growth Opportunities in Non-Standard Market

Prestige Underwriting’s latest broker survey reveals a strong surge in demand across key non-standard home and motor segments, demonstrating brokers’ robust appetite for tailored, specialist solutions as they respond to the growing complexities of client needs. Read more

10,000 extra driving tests a month to clear backlog

The transport secretary has pledged to reduce the number of learner drivers in England waiting more than five months to sit practical tests.

Heidi Alexander said the government would aim to clear the backlog by next summer, providing at least 10,000 extra driving tests a month to help tackle the issue. Read more

Speed Matters – How Faster Parts Sourcing Speeds Up Claims and Boosts Policyholder Satisfaction 

Speed is a game-changer for claims handlers and policyholders alike. Delays in sourcing vehicle parts have traditionally extended claim cycles, frustrated policyholders, and increased costs for all concerned.  Read more

Progress, Partnerships & Possibilities: What’s Ahead for Solera Audatex in FY26

As the new financial year begins, it’s the ideal moment to reflect on our recent achievements and share where we’re heading next. At Solera Audatex, we’re committed to delivering the tools, data, and insight that help our customers stay ahead in an ever-evolving automotive and claims landscape. Read more

BASF Coatings sets new standard in end-to-end digital color solutions for body shops with Refinity

In its cloud-based platform Refinity, BASF Coatings consolidates a comprehensive suite of digital business solutions for the automotive refinish industry, ensuring body shops worldwide can embrace sustainable digitalization with confidence. Read more

Scott Smith has joined Autoflow.

Andrew Marsh has become Technical Director at Auto Body Bible

Volvo Cars has announced that Fredrik Hansson has been appointed Chief Financial Officer (CFO).

More Insights

Mirka expands battery sander range to deliver precision and comfort

Bodyshop | Environment | Supplier | Technology | Training | Vehicle Repair | Words

23-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners

ARC360 Conference 2025: Unpacking the future of claims and collision repair

The countdown is on for one of the year’s most influential automotive industry events — the ARC360 Conference 2025, taking place on Thursday 22 May at the British Motor Museum, Gaydon.

With the theme ‘A New Era – The Changing Dynamics of a Sector’ the event is set to explore the seismic shifts transforming the motor claims and repair landscape.

This year’s agenda – which includes main stage, ARC360 Partner showcase stage and specialist stage – is packed with forward-thinking sessions and high-profile speakers from across the industry, promising to deliver unrivalled insight, debate, and collaboration opportunities.

Here’s just a taste of what attendees can look forward to:

  • Sector experts unpack the latest Market Intelligence Insights to help you make smarter, more strategic business decisions.
  • ESG comes under the spotlight, as we explore real-world opportunities and implications for insurers and supply chain partners.
  • Repair Vs salvage Vs recycle – we delve into the possibilities of a more circular, sustainable future for the sector.
  • Discover the skills, roles, and strategies that will help attract and nurture the next generation of talent in claims and collision repair.
  • Futureproof your operations with expert-led sessions on navigating change in a rapidly evolving market.

The event, which has already attracted more than 25 leading insurers, 100+ key repairers, 10+ vehicle manufacturers, and key supply chain decision-makers, offers the opportunity to:

  • Gain exclusive insight into insurer priorities and the evolving market.
  • Connect with a wide network of peers, thought leaders, and potential partners.
  • Contribute to the conversation on making the industry “future fit.”
  • Be part of a collaborative movement driving the sector forward.

This is your opportunity to join an event that brings together the best minds in the business. Don’t miss your chance to be part of the conversation. Book your place now

More Insights

Mirka expands battery sander range to deliver precision and comfort

Bodyshop | Environment | Supplier | Technology | Training | Vehicle Repair | Words

23-05-2025

Fix Auto UK achieves ISO 27001 and 9001

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Fix Auto UK celebrates 20th anniversary with award ceremony

Bodyshop | Mobility | People | Supplier | Vehicle Repair | Words

16-05-2025

Corporate Partners

Partners

REPAIRIFY

Associate Partners