EV adoption facing critical challenges

The UK is ranked fifth in terms of global markets best prepared for electric vehicles.

According to EY’s latest EV Country Readiness Index, it is behind China, Norway, the US and Sweden.

It fell from seventh to eighth in terms of supply and third to fourth in regulation issues, but despite this EV penetration is still predicted to rise from 21% of all sales last year to 26% this year. This means the UK is ranked sixth in terms of EV demand.

Meanwhile, 71% of all new vehicles released between now and 2027 are expected to be electric.

However, a lack of fast charging infrastructure remains a critical challenge, as does a shortage in battery production capabilities, while upfront costs was cited as a deterrence for 36% of potential consumers.

Maria Bengtsson, EY’s UK Electric Vehicle Lead, said, “It’s encouraging that the UK remains one of the frontrunners in pursuit of an effective transition towards EV adoption, but there is still scope for significant improvement. As the clear global leader according to the Index, China has demonstrated the impact that appropriate regulation along with a localised supply chain and robust infrastructure implementation can have. There are lessons to be learned from that for the UK market, and the onus will continue to be on Original Equipment Manufacturers (OEMs) and the government to collaborate on this challenge going forward.

“Potential delays to and a lack of clarity on the Zero Emissions Vehicle (ZEV) Mandate, along with uncertainty around plans and progress on the supply side are particular challenges the UK continues to navigate, while regulatory incentives have room for improvement, particularly when compared with legislation brought about in other competing markets.

“However, there are positives to take into account, including recent encouraging sales growth, particularly for new EVs, driven by increasing popularity among consumers and businesses.”

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ARC360 News – Friday 25 April 2025

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ARC360 News – Friday 15 September 2023

ARC360 and ILC supports Work Wellfest event

ARC360 and ILC have joined forces with Corporate Partners Entegral and Gemini Accident Repair Group to launch Work WellFest across the vehicle accident repair and motor claims sectors.

The virtual wellbeing festival has been created to coincide with World Mental Health Day on Tuesday 10 October 2023 and will feature a cross-section of virtual events designed to meet the needs of all colleagues and industry peers.

Key influencers provide claims insights

Three key influencers from within insurance claims will provide their thoughts on the latest in motor claims at the Exclusive Motor Claims Conference (EMCC) on Thursday 5 October.

Sarah Lang, Head of Claims Solutions, Admiral Insurance; Charmaine Pattenden, Head of UK Claims, INSHUR; and Dave Thompson, Claims Director, Tesco Insurance will each provide their unique insights on the latest developments within the UK’s motor insurance claims sector touching on areas such as data insights, inflation challenges, and future opportunities. 

Repairify set for Equip Auto

Repairify will showcase its diagnostics and calibration technologies at Equip Auto, which takes place in Lyon from 28-30 September.

NBRA unveils Green winners

The National Body Repair Association has announced the winners of the Greener Bodyshop Awards.

The awards, which celebrate those businesses who have made great strides towards reducing their carbon footprint and showing environmental responsibility, were held at Alton Towers on 14 September.

Date set for dedicated AFV training course

Park Lodge International and Jeff Mack Consultancy are hosting an IMI-approved course to help anyone involved with alternative-fuelled vehicles handle them safely.

The eight-hour Alternative Fuelled Vehicle – Fire & Safety in Response, Recovery, Investigation and Examination course is aimed at insurance assessors, first responders, recovery agents and repairers.

Furness in the hot seat

Accident management specialist Activate Group has named Adrian Furness as new Managing director of its Motor Repair Network business.

Furness joins from Covea, where he was CEO.

Gemini recognised for apprenticeship success

Gemini ARC was presented with itsTop 100 Apprenticeship Employers 2023 certificate at the House of Commons.

The event celebrated the highest-ranked apprenticeship employers in the UK.

Team UK strikes gold in Gdańsk

Team UK scooped nine medals at the Skills Olympics in Poland. The competition saw elite apprentices and young professionals from 32 countries compete across 42 different disciplines.

The UK team, mentored by WorldSkills UK, took one gold and two bronze medals, plus six Medallions for Excellence.

Motofix secures EV Ready status

Motofix Accident Repair Centres has achieved EV readiness after completing Thatcham Research’s EV Ready training programme.

EV Ready equips everyone within the workforce with the necessary skills and knowledge to handle EVs.

Automotive vacancy rate 34% higher than UK average

The IMI has revealed in its latest Automotive Labour Market Briefing that there are 24,000 vacancies in the UK automotive industry.

This is down from 26,000 at the start of the year, but the industry’s vacancy rate is still 34% higher than the UK average.

AutoRaise Rally hailed a triumph

The AutoRaise Rally, which took place over three days last week, has been hailed as a huge success.

Among the winners, Gemini ARC’s beetle was named Best Designed Car, Copart’s Rolls Royce Ghost was Best Liveried Vehicle, while Synetiq’s Vikings were named Best Dressed.

The Tyne is right for Lloyd Motor Group

Lloyd Motor Group is set to open its fourth site in Newcastle and 34th across the north of England and southern Scotland.

The 10,808 sqft site has been acquired from Cazoo and when it opens later this year will operate as a used car retailer and vehicle preparation centre.

IMI supporting government-led EV inquiry

The IMI is supporting the government’s inquiry into the challenges of adopting EVs ahead of the 2030 ban on the sale of new petrol and diesel vehicles.

The inquiry, which is seeking responses from industry stakeholders and drivers, is examining the costs and benefits of transitioning to EVs as part of the government’s net zero ambitions.

Chartwell champions good mental health

General Manager at Chartwell Lou Lawes has been awarded the Mental Health Awareness First Aider Certificate.

He is one of eight colleagues to achieve the certification, underling the company’s commitment to staff wellbeing.

Thatcham Research welcomes self-driving report

Thatcham Research has welcomed the House of Commons Transport Committee’s self-driving report, which addresses insurance, government policy and consumer adoption.

Vehicle technology specialist Tom Leggett said, “It encourages the government to embrace self-driving technology cautiously and gradually, ensuring that the focus is on safe implementation, legal clarity and public acceptance. This can only be achieved by a unified approach by vehicle manufacturers, government and insurers.”

New EV gigahub unveiled in Birmingham

The UK government has unveiled a new EV charging gigahub in Birmingham that can charge 180 vehicles at the same time.

The Chancellor of the Exchequer, Jeremy Hunt, said, “The ground-breaking site will be a major transport hub for the future and marks a significant step in our rollout of electric vehicle charging infrastructure across the country.”

GT Motive partners with OEC

GT Motive has announced a new partnership with OEC to provide its customers with access to competitive OE parts from the VISION collision platform.

BMW going all-electric in Oxford

BMW Group is investing more than £600m in its Oxford and Swindon sites to transform them into EV production factories.

The Oxford plant will build the MINI Cooper 3-door and the compact crossover MINI Aceman from 2026, with a view to making production exclusively electric by 2030.

MTI unveils hydrogen training portfolio

The MIRA Technology Institute has announced a raft of new courses to promote awareness and understanding of hydrogen fuel cells and their application.

Courses include The Impact of Hydrogen HGV, Understanding Hydrogen HGV, Hydrogen Fuel Cells and their Applications, and IMI Level 1 Hydrogen Vehicle Awareness.

Core blimey

ITAS Core is set to reveal its latest update, which will see the management tool adapted for all mobile devices.

Easily connected to other ITAS software, it also offers advanced data security protocols and deeper analytics to provide users with even deeper insights, enabling data-driven decisions.

Autotech Group set for Peak challenge

Autotech Group’s Stephen Hughes, Mark Armitage, and Laurence Abbott will support industry charity Ben by joining The Garage Hive Peak District Hike, which will cover 19.3km with a 713m elevation gain on 11 October.

New regulations could catch industry napping

The automotive industry is unprepared for new, United Nations-backed vehicle safety regulations that will come into force next July.

The regulations address pollution, safety systems and automated and connected vehicles, but a new survey found that 42% of respondents do not have a plan in place to meet them, with 63% admitting they were ‘not very involved’ in preparations for the new rules.

A day in the life of an FNOL technician

INSHUR has highlighted the critical role its FNOL technicians play in delivering excellent customer service and ensuring repairs are ‘right first time.’

It says that gathering as much information as possible is a priority, along with continued communication with the customer throughout the process.

Ezi Methods finalists confirmed

The 20 finalists competing in the Ezi Methods Industry Golf Challenge for the honour of being best golfer in the vehicle repair sector have been confirmed.

They will tee-off at the prestigious Old Thorns Golf Club in Hampshire on Wednesday, 27 September, after securing their places during qualifying rounds hosted by CAPS, Stellantis, Morelli and Fix Auto UK.

People

David Punter has been named Chief Executive Officer at iSalvage.

The Institute of Automotive Engineer Assessors has appointed Philip Briggs as President-Elect and Press Officer.

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Fix makes it six with Arenacross

Fix Auto UK has secured its Presenting Partner status for both the 2023/2024 Arenacross British Championship and the all-new Arenacross Festival.

The debut Arenacross Festival – or AX Fest as it is known – takes place at the spectacular Bolesworth Castle in Cheshire later this month (15-17 September) as the first round of the new Arenacross season, with full dates for upcoming British Championship set to be announced soon.

The agreement marks the sixth time Fix Auto UK has supported the Arenacross Series.

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ARC360 News – Friday 25 April 2025

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ARC360 News – Friday 8 September 2023

Mirka publishes sustainability report

Mirka is publishing its 2022 Sustainability Report, highlighting the progress it has made towards achieving a net zero future.

Supported by £26m funding from Business Finland, it has achieved a 56% reduction in scope 1 and 2 emissions at its Finnish production sites.

Steer Automotive Group announces C&C acquisition

Steer Automotive Group has accelerated its expansion strategy with the acquisition of C&C Vehicle Services.

C&C has sites in Oldham, Chesterfield, Coventry, Sunderland and Wolverhampton.

AutoRaise Rally underway

More than 30 vehicles lined up on the grid for the start of the AutoRaise Rally this week.

The Rally, which tours East Anglia, Norfolk and Cambridgeshire, is hoping to raise more than £150,000 for the charity, which was set up to support apprenticeships entering the industry.

Soaring repair costs drive up motor claims

A 46% rise in repair costs in the last year has driven a 29% increase in motor insurance payouts.

According to figures released by the Association of British Insurers, repair costs soared to £1.5bn between April to June, contributing to motor payouts of £2.5bn in the second quarter. This is 29% more than the £2bn paid out in the same quarter last year.

Toyota Hilux sets hydrogen benchmark

Thatcham Research has hailed Toyota’s prototype hydrogen fuel cell variant of its Hilux pick-up as a benchmark in sustainable vehicle design strategy.

The pick-up was developed as part of the Toyota Motor Manufacturing-led project, a collaborative effort to pioneer zero-emission technology in the commercial vehicle market.

AA warns against overloading

The AA has warned drivers of the risks of overloading their cars, with motorists packing their vehicles for holidays abroad and helping students move to universities.

It says that overloaded cars can wear tyres and lead to a loss of control.

Lexus leads in Euro NCAP safety tests

Toyota’s first globally available all-electric executive model has passed all Euro NCAP safety tests.

The Lexus RZ was rated good for all-round crash protection for occupants of all ages and sizes, and comes equipped with the latest crash avoidance systems.

UK’s first EV charging charter published

Electric vehicle and renewable energy campaign group FairCharge has created the UK’s first charter for electric vehicle (EV) public charging.

Developed in partnership with the RAC, the charter aims to improve the reliability, transparency, accessibility, and usability of the UK’s charging network.

UK’s first all-electric plant up and running

Stellantis has begun production of electric vehicles at Ellesmere Port, the first UK plant dedicated to EV production.

Following a £100m investment, the site will produce the Vauxhall Combo Electric, Opel Combo Electric, Peugeot e-Partner, Citroën ë-Berlingo and the Fiat E-Doblò, with passenger cars also being manufactured from 2024.

RWC Training launches IMI-approved EV course

RWC Training is now IMI-approved to deliver a new Electric Vehicle Technician Accreditation.

Tailored to suit bodyshop technicians, the course builds on Level 3 EV Qualification.

New car sales up a quarter

The Society of Motor Manufacturers and Traders has reported that new car sales grew 24.4% in August with 85,657 new vehicles registered. However, this remains 7.5% below pre-pandemic levels.

Meanwhile, the LCV market was up five per cent to units.

Fix makes it six with Arenacross

Fix Auto UK has secured its Presenting Partner status for both the 2023/2024 Arenacross British Championship and the all-new Arenacross Festival.

The debut Arenacross Festival – or AX Fest as it is known – takes place at the spectacular Bolesworth Castle in Cheshire later this month (15-17 September) as the first round of the new Arenacross season, with full dates for upcoming British Championship set to be announced soon.

People

Hannah Sheehan, Director of the Skills Journey Directorate at the Department for Education, has been appointed the Official Delegate for WorldSkills and WorldSkills Europe.

The Institute of the Motor Industry (IMI) has named Sally-Anne Hodder as Head of Equity, Diversity, Inclusion & Belonging.

Auto Windscreens has appointed Stephen Mallon as Finance Director.

The Automotive Council has appointed Adrian Hallmark, Chairman and CEO, Bentley Motors, as Industry co-Chair, while Arun Srinivasan, Head of Bosch Mobility in the UK, has been named Industry Deputy co-Chair of the industry-government partnership.

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ARC360 News – Friday 25 April 2025

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Soaring repair costs drive up motor claims

A 46% rise in repair costs in the last year have driven a 29% increase in motor insurance payouts.

According to figures released by the Association of British Insurers, repair costs soared to £1.5bn between April to June, representing a 46% increase on the same quarter in 2022.

Meanwhile, the cost of providing replacement cars was up by 52% to £157m, and vehicle theft rose by 53% to £157m.

Combined, this saw motor insurers pay out £2.5bn in claims in the second quarter of this year, which is 29% more than the £2bn paid out in the same quarter last year.

However, ABI figures also revealed that personal injury pay outs of £602m marked a fall of six per cent on the previous quarter and eight per cent on the same quarter last year.

Laura Hughes, ABI Manager, General Insurance, said, “Motor insurers continue to deliver when motorists and personal injury claimants need them the most. Despite facing sustained cost pressures, motor insurers remain totally focussed on supporting customers when the worst happens, and doing all they can to ensure competitively priced motor insurance.  

“With many families facing higher cost of living bills, anyone concerned about being able to afford their insurance should speak to their motor insurer to see what options might be available. And despite cost pressures, it can still pay to shop around to get the policy that best meets your needs at the most competitive price.”    

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ARC360 News – Friday 25 April 2025

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The generation of vehicle repairer

The evolution of the automotive aftermarket is not slowing down, with every repairer having to reassess processes and priorities to future-proof their businesses. Here, partners Enterprise Rent-A-Car and Repairify share their insights into how the changing landscape is impacting the sector in terms of technology, training and partnerships.

Nick Sweetman, AVP Vehicle Repair & Service Operations for UK & Ireland at Enterprise Rent-A-Car:

“The past few years have seen a new generation of repairers come to the fore and it bodes really well for the future. It will be exciting to see how the industry progresses into 2024 and beyond.

“Bodyshops, whether independents or groups, are more willing than ever to move consistently forward and accept the changes of a shifting industry. There’s a wealth of new information and technology out there that will help them fix vehicles more efficiently and they’re willing to embrace it all.

“In our own repair network, we’ve upgraded our requirements for vehicle scanning and diagnostics pre- and post-repair, and our partners are more than willing to access OEM technology over Wi-Fi and Bluetooth and work to OEM standards.

“This has led to a change in the skills the businesses are looking for during recruitment. Although every repairer still needs paint sprayers and panel beaters, many also now look for technology and programming skills. These capabilities help technicians with calibrations and for dealing with increasingly complex vehicles with an array of sophisticated onboard technology.

“We’ve also seen how repairers know what they want to be and are increasingly willing to specialise. Rather than trying to do it all, we’ve seen bodyshops focusing on particular areas such as manufacturer-approved repairs, insurance repairs, cosmetic repairs and even EV-only repairs. It’s helping them build a more focused and higher-quality skillset.

“The new generation is equally thoughtful in their approach to mobility. With the challenges facing the traditional courtesy car model, many repairers are looking for new approaches that make the process better while still maintaining the quality of the customer experience. New initiatives such as access to hourly automated rental are gaining more interest.”

Martin Pinnell-Brown, Managing Director, Repairify Innovations:

The successful repairers of the future will be those who embrace technology and training for staff to address the skills shortage. 

Employers have to invest in apprenticeship programmes and training to attract young people to the industry and in training and incentive schemes to look after and retain their employees.

Management will also need to value staff more to retain employees. Technicians will need to be computer literate, while specialist, dedicated EV technicians will be commonplace in the future as EVs will dominate the car parc.

When it comes to technology, bodyshop owners needs to follow manufacturers’ developments and vehicle technology trends. Ten years ago it was aluminium, tomorrow it could be composite materials. 

Today, they need to embrace advancements in ADAS technologies and hybrid and electric vehicles. They need to invest in suitable equipment to perform calibrations correctly to OEM standards. At Repairify, we are working closely with collision and repair centres to help them understand the opportunities presented by ADAS repairs. Where they have not yet made the investment, we are introducing them to our choice of mobile and remote services, which will enable them to perform complex tasks at an affordable investment that will allow them to retain profitable business inhouse.

We are also aiming to increase the number of mobile technicians in our network that visit shops to advance our technology and help them to maximise the business opportunities presented by ADAS. 

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Steer Automotive Group announces C&C acquisition

Steer Automotive Group has accelerated its expansion strategy with the acquisition of C&C Vehicle Services.

C&C has sites in Oldham, Chesterfield, Coventry, Sunderland and Wolverhampton.

Managing Director Mark Newnes said, “Steer were looking to develop a commercial vehicle sector offering, and C&C will be the foundation of their steps into this new arena. They are committed to driving growth within our business whilst supporting our current customers, suppliers and employees. This acquisition will enable us to invest in the future and build a national commercial network.”

Financial Director Darren Charlesworth added, “This is a really exciting deal for C&C and our staff. What really stood out to us was that Steer bring loads of energy and positivity to the table. Not only do they have a track record of looking after their people, a priority for me, they have a drive and enthusiasm to develop them. Their industry leading apprenticeship programme is a shining example of that. They are also committed to supporting our growth aspirations by increasing the number of workshops we have across the country.”

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ARC360 News – Friday 1 September 2023

Copart expands Disability Adaption training

Copart has underlined its Copart Cares commitment by announcing plans to extend Disability Adaptations and Awareness Training to all colleagues.

AFV training date announced

Park Lodge International and Jeff Mack Consultancy will be hosting its unique Alternative-Fuelled Vehicles Post-Accident & Investigation Training course at Morelli Eyebox, Coventry, on 21 September.

The IMI-approved seven-hour course has been developed to help everyone from first responders to insurance investigators and recovery agents identify and manage the post-accident risks associated with alternative-fuelled vehicles.

Car production enjoys July spike

Car production in the UK soared by 31.6% in July to 76,451 units. However, this remains 29% below pre-pandemic levels of July 2019.

The Society of Motor Manufacturers and Traders revealed that production of battery-powered vehicles increased by 74% to 30,180 units while commercial vehicle output was up 9.3% in July to 8,853 units.

Cougar leads LV= CSI scores

Luton-based Cougar Accident Repair Centre topped the LV= network CSI feedback charts in July.

Finesse expansion continues with third site

Bracknell-based Finesse Accident Repair Centres is opening its third site next month.

The17,500 sqft workshop will be the largest in the group and is currently recruiting for a number of positions.

RWC unveils new training site

Milton Keynes-based RWC Training has opened a new 10,000 sqf training centre.  

The site includes dedicated AFV and ADAS zones as well as eight welding bays to offer customers bespoke training and assessments across all bodyshop needs.

Auto Windscreens trials HVO-powered vans

Auto Windscreens has launched a new trial to power its fleet vehicles with hydrotreated vegetable oil (HVO).

The vans can operate on both diesel and HVO without requiring any modification.

Warning signs on the path to mass EV adoption

A new blog by S&P Global Mobility has warned of a raft of potential problems that could come with mass EV adoption.

It says the supply chain could face significant disruption as a result on an over-reliance on Chinese production, while cost and a shortage of charging infrastructure could also result in poor driver experience.

JLR to cut freight emissions by 84%

JLR will cut CO2e emissions of its UK road freight fleet by 84%, or 8,433 tonnes, by transitioning to a combination of battery, Bio-CNG and Hydrogenated Vegetable Oil powered HGVs.

The new fleet will be operational by next April.

Mitchell data reveals rising EV repairs in North America

Electric vehicle repairable claims frequency rose to 1.49% in the US and 2.64% in Canada in the second quarter, up 0.36% and 0.23% respectively on the first quarter.

This is according to data released by Mitchell, which also revealed that EV repair costs continue to exceed those of ICE automobiles, £765 higher on average in the US and £1,056 in Canada.

New car sales still upwards mobile

The latest monthly Car Market Overview from cap hpi has revealed a strong uptick in new car sales in July, while the used car market continues to struggle as prices remain high.

It reported that 143,921 new cars were registered in the month, an increase of 28.3% over last year. This makes a full 12 months of growth for the market.

People

Direct Line Group is appointing Aviva UK and Ireland CEO Adam Winslow as new CEO.

Aviva UK and Ireland has named Aviva Canada CEO Jason Storah as new CEO. He will take up his role in quarter one 2024.

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Mitchell data reveals rising EV repairs in North America

Electric vehicle (EV) repairable claims frequency rose to 1.49% in the US and 2.64% in Canada in the second quarter, up 0.36% and 0.23% respectively on the first quarter.

According to data released by Mitchell, Tesla’s share of US repairs dipped slightly from 75.8% to 74.6%, while Ford’s F-150 Lightning light-duty truck doubled in repair volumes from 1.25% to 3.05%.

But that was not mirrored in Canada, where Tesla’s market share increased from 67.9% to 70.7%.

The data also revealed that EVs are less likely than internal combustion engines to be deemed non-driveable, 10.3% compared to 13.1%.

However, EV repair costs continue to exceed those of ICE automobiles, £765 higher on average in the US and £1,056 in Canada. This is being driven by repair times that are averaging 24.3% longer than their ICE counterparts.

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New car sales still upwards mobile

The latest monthly Car Market Overview from cap hpi has revealed a strong uptick in new car sales in July, while the used car market continues to struggle as prices remain high.

It reported that 143,921 new cars were registered in the month, an increase of 28.3% over last year. This makes a full 12 months of growth for the market.

However, registrations for the month remained down on both 2019 and 2020, by 8.4% and 17.7% respectively.

Year-to-date, 1,093,641 cars had been registered to the end of July, a 19.6% increase on last year but still 23.3% behind 2019.

Meanwhile, EV sales increased by 87.9% in July and are now 38% up for the year, while diesel car registrations continued to drop and now make up just 7.9% of all registrations in 2023. Hybrid sales increased by 18.9% in July, with plug-ins up 79.1%

In terms of the used car market, the report revealed August has been tougher for traders than June and July, with values still upwards of 25% higher than in 2021, but the market remains optimistic for September with ‘necessity purchases’ ensuring continued demand.

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