Steer shines light on apprentice talents

Steer Automotive Group shone a light on its apprentice talents during the Steer Academy Apprentice Awards 2024 celebration held at 3M’s Innovation Centre.

Hosted by Steer’s Head of Academy & Organisation Development, Steve Hoe the event recognised the depth, diversity and strength of talent now across the business.

Steve said, “Since this time last year, I’m delighted to say our apprentice programme has more than doubled in number. This very special occasion recognises all the hard work of the apprentices, the team and our supporters in making the Academy what it is today. We really are delighted with the progress.”

CEO of Steer, Richard Steer provided an overview of developments across the business emphasising how investment in the future was core to the overarching strategy. He revealed how the business now boasts 340 apprentices (Vs 148 in 2023) which now make up 15% of the overall business workforce. Another key metric highlighted was the uplift in the number of female apprentices, now at 41 compared to 11 in 2023.

“Apprentices are our future,” said Richard, “people repair things – collectively. Knowing we have the technical capability and the people to provide solutions for customers of any type makes me immensely proud.”

The awards went to:

  • Regional Apprentice of the Year – North East & Scotland
    Emmi Docherty, Panel/MET Apprentice, Newcastle Central
  • Regional Apprentice of the Year – East of England
    Nathan Hoe, Panel Apprentice, Sleaford
  • Regional Apprentice of the Year – Central, London & Essex
    Madison Godfrey, Paint Apprentice, Moorside
  • Regional Apprentice of the Year – South & Wales
    Liam Fowler, Paint Apprentice, Horsham
  • Business Support Apprentice of the Year
    Winner: Dom Motani, VDA, Polegate
    Highly Commended: Billy Boswell, HR Advisor, Steer People team
  • Mentor of the Year
    Chris Flindall, Paint Lead Technician, Brentwood
  • Paint Apprentice of the Year
    Rosie Smith, Basingstoke, South & Wales
  • Panel Apprentice of the Year
    Harley Chambers, Basingstoke, South & Wales
  • MET Apprentice of the Year
    Winner: Sam Keil, Chichester, South & Wales
    Highly Commended: Finn Flint, Worthing, South & Wales
  • Trainer of the Year
    Satpal Thamu, Learning & Skills Trainer, Emtec
  • Rising Star of the Year
    Oliver Robinson, Multiskilled Apprentice, Lincoln
  • Outstanding Achievement Award (new)
    Miguel Harvey, Paint Technician

Alongside guest speaker British Racing Driver, Max Coates, World Skills Finalist, Lyon Miguel Harvey (Paint Technician at Steer Automotive) provided an insight into his meteoric journey from entering the programme in 2022 to winning a Medal of Excellence of 2024. He highlighted the hard work and dedication involved but endorsed it to his peers as an incredible and rewarding journey to undertake.

The event was sponsored by Axalta, Upol, Toyota Trade Parts, LKQ, Solera Audatex, Storm Auto Services, Enterprise, Stanners Equipment, ASM Auto Recycling, 3M and Synetiq.

The awards were judged by an independent panel of industry experts.

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The Vella Group to open its 17th site new site

The Vella Group will open its 17th accident repair centre in Penrith, Cumbria.

This new 8,000 sqft facility is undergoing significant investment to meet The Vella Group’s high standards for quality and efficiency and is scheduled to open in early 2025.

 The Penrith location is a key strategic addition, expanding The Vella Group’s reach across Northern England and enhancing its service offering to insurance clients in Cumbria and surrounding regions. The facility will connect the Group’s existing bodyshops in Workington and Preston.

 Marc Holding, Managing Director of The Vella Group, said, “The development of our Penrith site marks an exciting milestone as we continue to strengthen our footprint. We’re investing significantly to ensure it upholds our high standards, and we look forward to serving more customers and clients throughout the region.”

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ARC360 News – Friday 8 November 2024

Bodyshop Briefs

The Vella Group is delighted to announce plans to open its 17th accident repair centre in Penrith, Cumbria. This new 8,000-square-foot facility is undergoing significant investment to meet The Vella Group’s high standards for quality and efficiency and is scheduled to open in early 2025. Full story 

Rapid Repair Network has reported that it has reduced its carbon footprint to just 40% of that of a traditional bodyshop. The business, which delivers same-day mobile repair services, has worked with ECA Business Energy to enhance its sustainability credentials. Full story

Doseley Motors has again passed its annual VWG (Volkswagen Group) Audit, with another perfect score of 100%. The business has been a VWG approved repairer for 17 years. 

Cougar Accident Repair Centre has joined the Volkswagen Paint & Body network, offering manufacturer-approved vehicle repairs for the Luton area. These include Audi, Cupra, SEAT, ŠKODA, Volkswagen, and VW Commercial. 

Matthew Penning, Group Managing Director at Pennings Group, will raise funds and awareness for homelessness in the UK by spending a night outside with CEO Sleepout MK. Full story

Chesterfield Car Clinic has completed a revamp of its customer collection area. It has unveiled a dedicated reception area and a separate area specifically designed for customers to collect their repaired vehicle. 

Steer Automotive Group has introduced Oxo-Biodegradable Seat Covers across all it workshops as part of our journey to Net Zero, supported by distribution partner LKQ UK & Ireland. Designed for multiple uses, these seat covers start to degrade when exposed to oxygen, breaking down into water and biomass.  

iRG has welcomed James Austin Conner to its Cardiff team as Vehicle Damage Assessor. James joins the business from Florida and has shared his journey from the US in an exclusive interview. 

Castle Coachworks (Northampton) is proud to share that it has successfully passed its Tesla audit. 

Kerr & Smith Cumnock Ltd has installed a new light commercial spraybooth/oven and mixing room. The two-day installation was completed by LCI Spraybooths. 

Stephen Murray has started a new role as Managing Director at ECF Accident Repair Group.  

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JLR’s hybrid vehicle retail sales up 29% in H1 

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Infineon and Stellantis team up to advance innovation  

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Today a single vehicle typically requires over 200 connections—and the number of electrical connectors and types across new vehicles is only increasing. To accelerate the world’s transition to sustainable energy, Tesla is simplifying the manufacturing process and electrical connectivity requirements for all its vehicles. Full story

NIO delivers 20,976 vehicles in October, surpassing 20,000 for six consecutive months 

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XPENG unveils Kunpeng super electric system and AI-defined mobility innovations 

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Market Intelligence Repair: Martin Rowley, Executive Director, NBRA 

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Speaking to delegates at ILC’s Exclusive Motor Claims Conference, which took place at Landing Forty-Two in London recently, he reiterated the need for greater collaboration within the industry to tackle these growing concerns and ensure the safe repair of vehicles.  Full story

Pre-loved EVs soar to record levels as used car market goes green  

The used car market grew by 4.3% between July and September, marking the seventh successive quarter of year-on-year growth, according to the latest figures published by the Society of Motor Manufacturers and Traders (SMMT). A record 53,423 used battery electric vehicles (BEVs) found new owners, a jump of 57%. Full story

Confused.com Car Insurance Price Index Q3 2024  

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Charge UP: EV quarter update 

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Repairify regains 14001 Environmental Certification 

Following recent audits of its Luton and Peterlee businesses, Repairify has successfully retained the ISO 14001 accreditation. ISO 14001 sets out the standard for an environmental management system. Repairify met the required certification by ensuring its UK sites are compliant with specific environmental criteria and demonstrated strict monitoring processes and awareness of environmental policies. Full story

Audatex UK data update   

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People

Victoria Turner has been appointed as Managing Director of National Accident Repair Group (NARG). She remains as Executive Director of holding company Ryemarc Group which includes MotoFix ARC. 

Alistair Carlton has started a new position as Division Manager – Tools, Consumables & E-Commerce at Master Auto Glass. 

Hyundai Motor Europe (HME) has announced that Xavier Martinet will succeed Michael Cole as President and CEO at the end of the year. 

Jesper Lyndberg, previously CEO at BMW Financial Services Denmark, has been appointed as Chief Executive Officer of Alphabet International. 

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Repairify regains 14001 Environmental Certification

Following recent audits of its Luton and Peterlee businesses, Repairify has successfully retained the ISO 14001 accreditation.

ISO 14001 sets out the standard for an environmental management system.  Repairify met the required certification by ensuring its UK sites are compliant with specific environmental criteria and demonstrated strict monitoring processes and awareness of environmental policies.  These include effective Carbon emission management, waste management, environmental compliance and energy usage, and fire regulations.

The auditors recognised that Repairify’s environmental management systems and implementation provided confidence that the organisation conforms to the applicable requirements of the specific ISO standard.

Phil Peace, managing director, Repairify, says, “The business’ objective is to be consistent in our environmental practices to reduce our Carbon footprint.  By continuing to monitor our waste carefully, handle it correctly and reduce it significantly, we have been able to regain the ISO 14001 accreditation, which we were awarded last year at our first attempt.”

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Rapid Repair Network celebrates sustainability landmark

Rapid Repair Network has reported that it has reduced its carbon footprint to just 40% of that of a traditional bodyshop.

The business, which delivers same-day mobile repair services, has worked with ECA Business Energy to enhance its sustainability credentials.

As the only PAS 2060-certified and BSI10125-accredited mobile repair business, it prioritises customer convenience and environmental responsibility through IMI-accredited technicians able to carry out a wide range of repairs on site.

This reduces the need for additional trips and minimises energy consumption.

Meanwhile, the company also operates self-powered repair vans equipped with cutting-edge battery technology that generates sufficient energy for up to two days of repairs.

Matthew Stansfield, head of commercial for Rapid Repair Network, said: “We work with eco-friendly suppliers, utilise water-based paints and environmentally safe materials, and actively measure and offset our emissions. Every aspect of our service is built to uphold our commitment to the planet.”

Steve Silverwood from ECA Business Energy said: “Our final report demonstrating Rapid Repair Network only use 40% of the carbon footprint of a bodyshop on a like-for-like repair is astonishing, this approach is certainly an attractive option from a carbon reduction perspective where appropriate.”

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Exploring Innovation: Thatcham Research Product Showcase featuring Chery’s OMODA and JAECOO

This week, industry professionals gathered at the Thatcham Research Repair Technology Centre to witness the partnership of Thatcham Research and Chinese vehicle manufacturer, Chery.

The spotlight was on Chery brands: the OMODA and JAECOO.

This event marked a significant milestone not only for Chery but also for the automotive industry as a whole, with Thatcham Research presenting their newly launched Vehicle Risk Rating system.

A new era

Launched in September, Thatcham Research’s new Vehicle Risk Rating system aims to redefine risk assessment within the automotive sector and help insurers deliver more accurate pricing.  

This system evaluates vehicles according to performance, damageability, repairability, safety, and security to provide an overall score to accurately reflect real-world ‘insurability’.

Chery’s growth

Chery’s presence at the showcase underscored its commitment to the UK market, where it has seen impressive growth. The company reported a notable increase in sales, attributed to its focus on quality, innovation, and consumer preferences.

During the event, executives shared insights into their strategic partnerships, highlighting collaborations with DHL for logistics support and RAC for vehicle breakdown services. These alliances not only enhance Chery’s operational efficiency but also ensure that their customers receive exemplary service and support.

The company is also working with insurance company Indeez who designs, builds, and optimises end-to-end digital insurance programmes on a global scale.

OMODA and JAECOO

The day featured two of Chery’s standout brands: the OMODA and JAECOO.

The vehicles on display embody the brands’ vision of combining style, performance, and sustainability. The OMODA, with its sleek design and advanced technology, caters to a younger audience seeking a modern driving experience, while the JAECOO appeals to those who prioritise practicality and functionality without compromising on aesthetics.

These PHEV and HEVs aim to follow in the footsteps of those before, including Kia and Hyundai.

Test drive

One of the highlights of the day was the opportunity to have a ride in the OMODA E5. The ride offered a perfect blend of comfort and responsiveness, showcasing Chery’s engineering prowess. With its smooth handling and intuitive features, the OMODA made a lasting impression on all who experienced it.

Looking ahead

The Thatcham Research Product Showcase was not just an event; it was a glimpse into the future of the automotive industry. As Chery continues to expand its footprint in the UK and invest in innovative partnerships, the company is poised to become a formidable player in the market. With Thatcham Research’s new Vehicle Risk Rating system setting higher safety standards, both manufacturers and consumers can look forward to a more secure driving experience.

In conclusion, the showcase served as a testament to the exciting developments in the automotive landscape. With brands like Chery leading the charge, the future looks bright for vehicle innovation, safety, and consumer satisfaction.

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Charge UP: EV quarter update

Activate Group’s quarterly electric vehicle (EV) report has revealed that EV repair costs have fallen six per cent across the board in the last quarter, with parts costs down eight per cent.

The report draws on Gecko Risk data to provide updates on EV adoption and repair cost trends, exclusively focussing on battery EVs.

It found that as of September, over 280,000 battery EVs have been registered this year, with high-end brands continuing to lead the market. Tesla holds the top position, while BMW, Mercedes, and Audi have gained significant market share. MG remains in the top five, however Volkswagen, has shown strong quarter three growth thanks to the popularity of its ID range.

James Fisher, CEO of Gecko Risk, said, “Prestige makes dominate EV sales this year, perhaps due to purchasing an EV being seen more as luxury than a necessity. At Gecko we are very interested to see how cheaper makes and models coming out of China impact EV take up, with a more environmentally conscious younger generation soon being able to afford to get behind the wheel of an EV. Also, will ongoing cheapening second-hand purchasing opportunities begin to attract a wider audience?”

EV repair cost trends

Year to date, the trend for reduced EV repair costs continues, with average costs down six per cent year-on-year. All of 2024’s highest selling manufacturers have seen a year-on-year reduction in repair costs, with BMW recording the largest drop at 11%.

Adrian Furness, Managing Director, Activate Group Insurance Services, said, “With major manufacturers now offering a strong lineup of electric vehicles to rival their internal combustion engine (ICE) models, competition in the EV market is increasing. This growth is not only driving down costs but also advancing knowledge within the repair industry.

“In recent years, capacity issues meant repair sites had little incentive to invest in the technology and training needed for EV repairs. However, with repair volumes across the market dropping by around 10% over the past year and EV numbers on the rise, repairers are now investing in the skills and equipment necessary to meet this growing demand.”

EV repair cost breakdown

Parts remain the largest component of EV repair costs, though labour is the highest cost for Tesla and MG repairs. Year-on-year, parts costs have fallen by eight per cent, while labour has decreased by four per cent, offset slightly by an eight per cent increase in paint costs.

Adrian added, “Average repair costs are evolving as EVs become more mainstream in the UK. While repair costs in the wider market continue to rise, we see a downward trend for EVs, particularly in parts costs—an indication that EVs are gradually moving towards cost parity with traditional fuel vehicles.”

Conclusion

The EV market continues its rapid evolution, with high-end brands challenging Tesla’s dominance and overall repair costs trending downward as EVs gain traction on UK roads. Increased competition is driving cost efficiency and pushing the repair industry to expand its EV capabilities, addressing both capacity and expertise gaps. As parts and labour costs decrease, EV repairs are becoming more affordable.

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ARC360 News – Friday, 1 November 2024

Bodyshop Briefs 

  • Fix Auto West Hampstead has celebrated its 75th birthday.
  • The Vella Group has announced that all its sites will join the NBRA/VBRA.
  • Vertu Motors has announced the acquisition of Burrows Motor Company.
  • Autoglass has launched a new site in Luton to enhance the support and services it offers customers in the region.
  • Sorted Garages in Leeds has secured BS10125 certification.
  • Fix Auto Mid Devon & Newton Abbot have both achieved BS10125:2022 compliance with the support of Ezi Methods.
  • Lloyd Motor Group has acquired Stratstone Tyneside BMW & Mini, which will be renamed Lloyd North Tyneside BMW & Mini.
  • Vertu Motors has worked with Kings Fleet Services to unveil another state-of-the-art smart repair mobile workshop.
  • SMART Bodyshop Solutions has cut the ribbon on its latest 18,000 sqft vehicle accident repair centre in Reading.
  • FixAuto Hereford is the first bodyshop in the country to have invested in the new GYS US Keo spot welder. 
  • Solus Sheffield has been declared officially open after the ribbon was cut by Aviva’s Director of Personal Lines Home and Motor Claims Hazel Johnson.
  • Chesterfield Car Clinic has thanked Automotive Training Solutions for delivering exams for qualifications. 
  • PJB Accident Repairs has passed its second annual BSI audit and also achieved PAS 2060 certification.
  • Allscreens Nationwide has been named as the sole provider of windscreen repairs and replacements for Tesco’s 10,000-strong fleet of home delivery vehicles and lorries.

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Mirka continues to clean-up with its new extractor

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WorldSkills UK reaction to the budget

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Driving Change: How women can steer the automotive industry out of its talent crisis

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BCA introduces EV Battery Health Grading to the remarketing sector

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Motofix partners Keycafe

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LKQ UK announces sustainability upgrade

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The Motor Ombudsman reports the busiest third quarter on record for vehicle service and repair case submissions  

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Jaguar Land Rover reports 59% surge in plug-in hybrid sales

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Stellantis reports lower Q3 2024 net revenues

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BMW eyes hydrogen future

BMW is setting its sights on a hydrogen-powered future, with a new drive system expected later this decade. The BMW hydrogen concept boasts 401 horsepower, under 6-second acceleration from zero-to-60 mph and 300-mile range. Full story

Magna debuts scalable, eco-friendly ICE to hybrid transmission for European OEM

Magna is accelerating the industry’s move toward a cleaner future with the debut of its innovative Dual Clutch Transmission Eco (DCT Eco) solution for a European OEM. This contract marks the first high-volume award for the new transmission family and supports various models in global markets with ICE transmissions. Full story

Hyundai Motor reveals bold and efficient hydrogen FCEV concept previewing new design language

Hyundai Motor Company has unveiled its INITIUM hydrogen fuel cell electric vehicle (FCEV) concept, offering a range of 450 miles with a maximum motor output of 150 kW. Full story

Stellantis advances technologies, achieves commercial successes in transition to next-generation products in key global markets

Stellantis has announced a global blitz of introductions based on new platforms, with approximately 20 new products expected this year. It will also soon announce details of STLA Frame, the third of four all-new multi-energy platforms. Full story

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  • BYD has appointed UK Group Managing Director at Stellantis Maria Grazia Davino as Regional Managing Director for Germany, Switzerland, Poland, Austria and the Czech Republic.
  • Carwow has appointed Cox Automotive’s Dealer Development Director Daniel Boakes as Sell My Car Commercial Director.
  • Director of Digital Solutions at Cox Automotive Tom Marley has changed his role, adding Movex to his remit along with Consumer Car Buying.
  • Fleet Assist has promoted Garry Winckley to Business Development Director, while Joanna Cooper has become Strategic Projects Director, Sara Smith has joined as Head of Vehicle Supply and Funding, and James Elliot as Technology Director.

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Driving Change: How women can steer the automotive industry out of its talent crisis  

The gender disparity within automotive is holding both the industry and women back. It is up to major organisations to initiate a lasting change.

In this contributed feature, Victoria Repice, SVP – Product Management, Solera, considers the issue.

The automotive industry is grappling with a shortage of skilled technicians, with recent data showing a vacancy rate of 4.3 per 100 employees – 43% higher than the average across all other sectors. On top of this issue is the challenge of attracting and retaining a skilled workforce. A perfect storm of issues the industry must grapple with. 

Solutions include things like better supported apprenticeship schemes, regular upskilling and pay. However, one less talked about solution is encouraging more women to join the sector. Women currently make up just under 20% of the sector’s workforce – an untapped talent pool that could help the industry thrive.  

Why women are the missing puzzle piece  

Whilst many job functions are seeing a steady increase in women, such as science and finance for example, the automotive repair industry tells a different story. Initiatives like the 30% Club are fantastic, but there’s no denying progress has been slow, and this imbalance perpetuates the outdated belief that automotive repair is a “man’s job.”  

In reality, modern automotive work requires a range of skills that suit any personality type. From more manual work to technical know-how, the skills of a car technician are broad. With vehicles increasingly becoming advanced, technicians must have expertise in diagnostics, software, and data-driven technologies. For example, tasks like software updates and advanced car upgrades, demand technicians with a fresh skill set that combines technical expertise and creative problem-solving.   

There is no doubt women can find a place in this world and excel. And by expanding the recruitment pool, the industry can attract fresh perspectives and new skills that will be critical to its future.   

 How do businesses drive the change? 

Diversity must come from within organisations, especially to overcome the stereotype of automotive roles being a perfect fit only for men. But the question remains, how do businesses drive the change? This is where large automotive organisations should step in and drive the change by promoting diversity, equity, and inclusion, setting the stage for other businesses to follow.   

Studies show that diverse teams perform better, and gender-diverse teams outperform homogeneous ones by almost 50%. There are clearly benefits to closing the gender gap in the automotive industry that businesses should be taking advantage of. Additionally, by bringing in more women, companies will be onboarding a unique set of skills and perspective that will help them to cater for consumer’s every changing needs.   

However, the industry needs to ensure it reaches true inclusion. This involves creating a workplace where every individual feels valued, safe, respected, and empowered to contribute their best. This requires breaking down barriers, challenging stereotypes, providing benefits tailored to their needs and fostering an environment where all employees can thrive.  

What is next for automotive?  

Reflecting this awareness, the Automotive Council announced initiatives aimed at raising the proportion of women in the automotive workforce to 30% by 2030.  

Achieving this goal will require collaborative efforts. To boost the number of women in the industry, creating pathways that make these roles more appealing will be essential. 

Female role models and support networks can also accelerate this trend. Many European and North American OEM brands already have women in senior leadership, showing that women can succeed at the highest levels in traditionally male-dominated industries. There is no denying that women serve as a role model to other women.   

Companies should also look to prioritise offering dedicated training programmes and implement female mentoring schemes to support the career growth of women, especially technicians, within the sector. 

As society progresses, the automotive industry must adopt a more inclusive mindset that values the unique contributions of all employees. In this evolving landscape, women are not just participants—they are essential. While these changes will take time, through collective effort, from leadership to day-to-day operations, we can reshape the future of the automotive industry to be more welcoming and equitable for women. 

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Copart holds first auctions at new St Helens Operation Centre

Global leader in online vehicle remarketing and recycling Copart UK has held its first auctions at its brand-new Operation Centre in St Helens, Merseyside.

Hot on the heels of Gloucester, St Helens is the second new Copart Operation Centre to open its doors this year and is a substantial addition to the company’s operational network, boosting vehicle storage capacity by 50% in the northwest.

Copart’s purchase of the 16-acre site, formerly leased by Cazoo, is yet another strand of their ongoing ‘Land and Expand’ strategy, which shows no signs of slowing.

The company has been investing heavily into acquiring land and expanding their existing sites, to enable growth, handle increasing EV volumes, and expand the reach of their industry-leading emergency response services.

St Helens is the fourth new Copart Operation Centre to open its doors in the last 18 months, joining Corby, East Kilbride, and Gloucester.

Jane Pocock, CEO of Copart UK and Ireland, said, “It’s been a very exciting week with the first auctions taking place at our St Helens site, which is strategically placed between Manchester and Liverpool and provides further storage capacity for up to 24,000 vehicles in the Northwest.

“Copart’s growth strategy continues to gather pace, as we futureproof our business to support the needs of our customers, get even closer to our communities, and reduce road miles for our customers, buyers, and transport fleet.”

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