Claims exchange volumes continued an upward trend for week ending 20 March 2021 with a further three per cent increase according to the CAPS Claims Analysis Report.
It is the third consecutive week claims exchange volumes have risen from 76% week ending 6 March to 85% week ending 20 March.
Meantime, supply chain transmissions reduced by two per cent to 89% week ending 20 March – experiencing the first dip in five weeks during which time figures rose from 81% week ending 20 February to a peak of 91% week ending 13 March.
On a regional basis the East Midlands, Greater London, North East, South East, Wales and West Midlands all showed increases in claims exchange volumes for the third consecutive week, whilst the South West – following a four-week period of consistent increase – witnessed a significant drop off in volumes.
CAPS highlights some of the factors causing fluctuations as: bodyshops reporting continued reduction in workforce due to flexi-Furlough; schools re-opening across the country week beginning 8 March 2021; traffic analysis starting to show an increase in peak trends; and CAPS measuring claims exchanged and not necessarily the frequency of ‘new claims’ potentially indicating a weekly lag between newly reported Vs exchanged claims.
