Claims volumes fall during final week of Lockdown 2.0

The CAPS Claims Analysis Report for week ending 28 November shows claims volumes reduced by -11% during the final week of Lockdown 2.0.

There was also a six per cent reduction in supply chain transmissions.

Kevern Thompson, commercial manager, CAPS, said, “With more than 1,200 bodyshops connected and upwards of 60 services continuing to consume and exchange claims, the analysis continues to show a steady ebb and flow throughout Lockdown 2.0.”

The CAPS monthly report is due for release shortly and will provide a macro view on the claims exchanged analysis, measured against the peak period January 2020.

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