Copart has reassured its customers that it remains ‘business as usual’ following the announcement of new tier 4 restrictions and is continuing to press ahead with developments.
The online vehicle remarketer has remained operational since the first Covid-19 lockdown back in March, having been quickly deemed an essential service to the insurance sector.
Throughout 2020 the business has too pushed forward with several new tech projects including the Copart Transportation App; Owner Connect SMS Service; and enhancements to its patented online auction platform – making the customer journey quicker and easier than ever before.
Investment has also been made in land, fleet, and technology.
The business now operates 400 vehicles and recently announcing major expansion plans for its Bristol Operation Centre, making the location set to become a 63-acre Super Centre for the South West, alongside other expansions in Wisbech and York and continuous improvements at its other existing Centres.
Jane Pocock, managing director of Copart UK & Ireland, said, “Since the start of the pandemic we have continued to adapt and improve our processes and technology to ensure that our customers can be served swiftly and safely.
“Our customers have access to a completely contactless digital journey – from collection and delivery apps to online payment options – and should they need to visit our Operation Centres, they can be confident that we have all the necessary safety and social-distancing measures in place to protect them.”
