Selsia has developed its repair management software to enable a new and faster connection with CAPS.
The new system means bodyshop management system updates from any of Selsia’s approved repairer network will automatically update Selsia’s repair management portal, Selsia Central.
The enhanced connectivity aims to reduce call volumes and administration time for network members, whilst providing Selsia insurance, claims solutions, and fleet customers with faster repair updates.
Neville Lidford, Selsia’s Engineering & Operations Director said, “We’re always looking at ways to improve our operational processes. The adoption and integration of CAPS into our system was a strategic consideration.
“Working together with the CAPS development team, the integration went very smoothly and we have been pleased with the consultation and support provided by the wider CAPS team. The benefits to our approved repairer network and our clients, will be substantial.”
CAPS Commercial Manager, Kevern Thompson commented: “CAPS, the Common Automotive Platform Standard is proud to support Selsia Vehicle Accident Centres in their approach to creating a digital journey for their networks and customers.
“Removing friction and cost of resource by ensuring automated data exchange provides the transparency of repair progression as it happens on the workshop floor. Everyone gains from the efficiencies created.”
