Claims volumes at 69% for May

Unique claims were at 69% of pre-pandemic levels in May 2021 – the highest level to date in 2021 –  according to the latest CAPS Claims Analysis Report.

According to the revised monthly report from CAPS unique claim exchanges rose two percent between April 2021 and May 2021, whilst supply chain transmissions remained static at 73% of pre-pandemic levels.

The slight increase was enough to see the highest level of claims volumes in 2021 to date and on par with the same figure in November 2020.

At a regional level in May 2021, all areas showed an uplift in claims month-on-month with the exception of the North East and the North West which both witnessed a decline in volumes.

To find out more about from Kevern about the CAPS data and hear more about plans for the future watch episode two of ARC360 on demand here.

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